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Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Yes, it's February. Bad weather happens every winter. If you guys don't have the business sense to forecast that I'm at a loss. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica It's fine. Already done with my purchase. But you should try it. Just go most of the way through then go back 3 | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica is helping me step up my @Tinder game! #TinderTips #tinderchamp http://t.co/jBmVVha63A | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways I absolutely knew you would try to blame weather to deny us vouchers in Phoenix. Totally false, was a crew issue. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united 3866 is at a stand still! No pilot or paperwork for fix over 25mins! Problem was fixed 30mins ago. Flight is as is delayed! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united @DelonGerry ual sucks | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir Just got companion pass and trying to add companion flgt but get purchase.error.INVALID_LOYALTY_MEMBER_ACCOUNT_STATUS. Help! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @United What idiot designed your seats? Armrest TV remote & resting elbows don't mix. Seatmate keeps changing channels & blasting volume. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united has the best pilots ever Thank you guys for the great trip #thatisall | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways I've been on hold for over an hour. Not doing so well in the customer service department. #weak | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir living in DFW.. Your Hub.. Hate having to fly to JFK to get to Ireland | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united we had a wonderful flight attendant named Leah that was with us from lga to den, then den to anchorage! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir I've flown you many years without a complaint. You should start listening to your customers. You went from first to worst | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united thank you! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir @AmericanAir how do you expect to do that? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways standing in line with 100 people all looking to do the same | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir the bags arent even loaded on the plane??? #Flight293 | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir 2 hours to be answered on a call? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | thanks to @USAirways my trip is all screwed up. Ive had to move meetings and a dinner and im STILL not out of nyc yet | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united your staff at LaGuardia and Lagos, Nigeria were unprofessional, uncaring and not helpful. Ou | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united Help! My girlfriend Amy Lloyd is going to miss our flt to Zurich bc of your fault. She needs a golf cart to meet her at ORD (1) | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united I'm DMing my info and no is assisting. My flight home left before m first flight had even landed | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways IS THIS RINGLING BROTHERS BARNUM AND BAILEY??? SHOULD I KEEP MY EYES PEELED FOR THE CLOWN CAR??? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir um. down south has snow too #ATL | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir three hour flight to Orlando and no wifi? Uncool. #firstworldproblems | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways patience is what my connecting flight will need. Why do you guys do this to me every time I travel? Every. Single. Time. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir This doesn't address my issue. I am on hold for 30 min to speak with an agent. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | .@AmericanAir @Kaha58 Would be nice if you could actually talk to the reserv. team...it just hangs up on you and has been since last night. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @usairways I have been on hold for over 3 hours. Please help! http://t.co/tyXAZtMQ1U | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir the customer service today is unsat, Flight cnx, not notified, called for 6 hours and the phone line does not even let me hold | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue that I missed my flight. I had to book this flight extremely last minute due to a family death, there's no excuse for attitude in | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir @travisamex It's not the weather. It's also gross incompetence. Understaffing. Crew forgetting to load bags. Don't duck truth. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue CCNDJP/ I can send a screen shot of the systems error if an email address is provided | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways my option is to use twitter. Most of the people working for u have no clue what they do. they tell you to go to A4 but its b16 | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir trying to change flight via DFW tomorrow, can't get thru on phone, long wait then cut off x2, can you help please? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir @Matt_e_Boss how long did you have to hold? We waited 35 minutes and gave up | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways asked her why needed to take yellow tag off. She said, "because I told you to!" Expect a personal apology from her- unacceptable! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir frustrating indeed especially when no one knows what the issue is.... | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir @united week is going to make up for anything, or put me at ease. You should be asking me how you can fix things, how to... | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways - flights 4500 AND 403 delayed for "crew availability?" What gives? I'm getting to TPA 2.5 hrs past my scheduled arrival. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @usairways Why are we waiting 40 min so far for our luggage??? #wannagohome | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united always happy to start my life with my new wife with a 5 hr travel delay due to MAINTENECE and it would appear incompetence | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways had mom sit for 3 hours waiting for a flight they ultimately Cancelled Flighted to give her a Tuesday morning flight...no compensation. Ugh | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir @love_dragonss LAUREN HoLY SHT | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir BETSY is the BESTY! Gettin' stuck at #LAS might not be bad for most..but I want home! #homewardbound #betsy #besty #thankyou | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Flight 136 departs 2:14 AM Finally!!! Arrived JFK with no psgrs at 5:39 PM. That's a long flight. AKA BUS http://t.co/KfKjF1ZtGi | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue ok. I'll book JB to JFK then book to ATH. Thank you. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united @CheerTymeDad So I can buy tix 3 days before flight but can't transfer the tix. Flawed security logic. Flawed customer service | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways no word on delay reasons @LGB but Twitter is aflame with flight tracking computer crash. Rumors. True or Not? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir.If I miss saying goodbye to my friend cause of your crappy service I swear you will never hear the end of it.#AmericanAirlines | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir don't you think a 4hr wait time to speak to an actual agent is ridiculous?! My flight was Cancelled Flightled this morning! #Getyourlife | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united direct messages not going through please help | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united i emailed the customer care via the website form. After a long wait Rachelle resolved my issue. But I'm still irritated w/ united. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue I'm trying to add my 2012 flights to my Badges account but i don't see an option. Help plz? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united Hi, I am flying domestic first from SEA to HNL. Can I pay to use the lounge before I fly or this is just for international? Thanks | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways this is a complete waste of my day. A trip to my for work has now turned into sitting on your planes all day. Ridiculous | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir no date on when revieving our money sent a letter in post and several emails no reply?? very frustrated | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica When will VX use all 6 LGA slots instead of 4 today? Adding AUS makes this less likely :( | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Thank you for the JetBlue Credit. Nice save :-) | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica Umm so no reason as to why this is? Is there someone different I should contact (or contact me) to get a definitive answer? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir It's not about weather, it's logistics. Why should I hold for 90 minutes when you called me? Why not get more desk agents? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united - we're sitting in UA1088 getting delayed because the operations can't find captain. #ridiculous #united | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways / @AmericanAir was the worst experience I've ever had flying. Rude, delays, Cancelled Flightlations, lack of updates, and wasting our time | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Welcome to North Texas US Air / American Air employees.
Housing and Education are great opportunities in The GR8 State Of Texas | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir @FortuneMagazine Love flying Southwest! Best flight attendants ever! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica moved my seat with no notice. "Better seat" is cabin select not behind the row I selected???? #DISAPPOINTED | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir trying to get home is beyond complicated. It's should not be this hard. Students are split up and we will not fly AA ever again | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united Late Flight crew into #btv last nite delayed todays flt. Will miss connection to #cun. Why do I have to play for hotel tonight in #ewr? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways finally rectified my flight situation! Thanks again | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united severely under staffed at Iah. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways @AmericanAir explain how come I can get a free upgrade on US as an exe plat but not exit row seating w/out paying. confused | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways It's very difficult to work with Baggage claims when they don't answer the phone | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways lol thanks to you we had to switch to American http://t.co/Sl6BDRXfN8 | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways what happens to frequent flyer miles earned once merger is complete with AA? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways or is anyone even responding to social media? AWFUL. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united Didn't know that buying a seat in first class was just a 'request' to sit in first class! Very Interesting. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united I have 8 flights with you in the next two weeks :) let's make some good memories! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir you are over 40, please start acting your age and stop with the short-shorts! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | .@VirginAmerica I don't understand why you need a DM to give me an answer on if you have a damaged luggage policy. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica @SSal thanks! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Kudos to JetBlue social media team for jumping in an helping me out during the last snow storm while web site was down..Thanks!! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir "sorry you were disappointed" #outoftouchwithreality #people have kids and jobs | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united if I had a ticket refunded which I purchased, for my brother to fly...could I then used the refunded credit for me to fly? Respond | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir how come I'm not getting my points after I buy from the rapid reward shopping site? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir where your airline people screwed up our boarding passes on the way back from puerto Vallarta. This is horrible and we are | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united is so cheap they couldn't afford to run the AC on #UA1510. They took pressure cooker to a new level. #Cheap #WorstAirline | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united Allright! Last question : the power outlets on my flight are available in the premium cabin. Does that include economy plus cabin? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Hi AA friends! My sis's flight AA362 DFW>>MKE was Cancelled Flighted due to weather. Any way you can help here? What are her options? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica Only thing I see on passbook is Virgin Mobile Mexico. How do I integrate? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir #3854 ATL to RDU. Snow forecasted for Raleigh this evening. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united do you think there Will problems at Newark, NJ on Saturday due to expected snow? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue wow you guys answer people wow you care I love jet blue | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united currently crying... I wanted to ski tomorrow but prolly not. Just a boy tryna fulfill his dreams | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir is my favorite airlines. I've never had issues with them. Plus there crew is entertaining. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways - I'm in the Cust Svc line. Your Charlotte, NC agents better be in their A game. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir That's ok...You may keep my $25 and lose my bag with no info, but you no longer have my trust. Bad way to handle this. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Today USAir Cancelled Flightled our rescheduled flight & did not notify us except possibly to our home phone-not helpful since we are in CO | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united thanks for causing us to miss our connection and now a 6hour delay #flydeltanexttime | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir quick question - i bought wifi for my phone, do I have to buy it again on my tablet? I have 9 hours left on my trip | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue It's absolute madness in the west, but tell me who you like between @memgrizz @warriors @spurs and @okcthunder | neutral | positive, negative |