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|---|---|---|---|---|
0 | 2023-01-15T08:30:00Z | What are my health benefits? | Your health benefits include dental and vision coverage. | Benefits Inquiry |
1 | 2023-01-15T09:15:00Z | How can I apply for maternity leave? | You can apply for maternity leave by submitting the leave application form on the HR portal. | Leave Policy Inquiry |
2 | 2023-01-15T10:05:00Z | What are the company's remote work policies? | The company allows remote work with approval from your manager and compliance with our security guidelines. | Workplace Policy Inquiry |
3 | 2023-01-15T11:45:00Z | I'm looking to switch departments. Who should I speak to? | You should schedule a meeting with the department head to discuss your interest and eligibility for transfer. | Career Advice Inquiry |
4 | 2023-01-15T12:30:00Z | Is there any training available for new managers? | Yes, we offer a 'New Manager Leadership Program' that includes training on team management and leadership skills. | Training Inquiry |
5 | 2023-01-16T08:45:00Z | What types of dental coverage are included? | Our dental plan covers routine check-ups, cleanings, and basic dental procedures. For more specifics, please refer to our benefits brochure. | Benefits Inquiry |
6 | 2023-01-16T08:40:00Z | Can I take personal leave during public holidays? | Yes, personal leave can be taken on public holidays as long as it is approved by your manager. | Leave Policy Inquiry |
7 | 2023-02-05T08:45:00Z | Can I work from home on Fridays? | Yes, we offer flexible work from home options on Fridays. Please discuss your request with your manager. | Workplace Policy Inquiry |
8 | 2023-02-10T08:45:00Z | I'm interested in leadership positions. Can you tell me about the criteria for selection? | Candidates for leadership positions are selected based on their experience, skills, and potential for growth. We also look for strong communication and leadership qualities. | Career Advice Inquiry |
9 | 2023-01-15T12:45:00Z | Do we have any workshops for sales team? | Yes, there's an upcoming 'Sales Team Productivity Workshop' next week. | Training Inquiry |
10 | 2023-02-02T09:20:00Z | Can I see a list of all the healthcare plans offered? | We offer several healthcare plans, including HMO, PPO, and High Deductible Health Plans. Would you like to explore them in detail? | Benefits Inquiry |
11 | 2023-01-15T13:25:00Z | Can I take a leave of absence? | Yes, you may apply for a leave of absence. Please review our leave policy for details on the process and eligibility. | Leave Policy Inquiry |
12 | 2023-01-15T10:20:00Z | Can I work from home occasionally? | Yes, occasional remote work is permitted subject to manager approval and adherence to company guidelines. | Workplace Policy Inquiry |
13 | 2023-02-03T09:20:00Z | I've been here for 5 years, what's my next step for advancement? | Consider speaking with your direct supervisor about your career goals and potential advancement opportunities. | Career Advice Inquiry |
14 | 2023-01-16T09:00:00Z | What kind of training is available for sales techniques? | We offer 'Advanced Sales Strategies' workshop, which focuses on enhancing your sales pitch and customer engagement. | Training Inquiry |
15 | 2023-01-16T09:30:00Z | Can I opt out of vision insurance? | Yes, you can opt out of vision insurance, but it's recommended to maintain good eye health. There may be implications for your medical insurance plan. | Benefits Inquiry |
16 | 2023-01-16T09:20:00Z | How many days of paternity leave am I entitled to? | Employees are entitled to 2 weeks of paternity leave, which can be extended under certain circumstances. | Leave Policy Inquiry |
17 | 2023-02-05T09:30:00Z | Are there any dress code policies for our office? | Our office dress code is business casual. Detailed guidelines are provided in the employee handbook. | Workplace Policy Inquiry |
18 | 2023-02-10T09:25:00Z | What qualifications do I need to become a team leader? | To become a team leader, you should have at least two years of experience in a related role, strong team management skills, and excellent communication abilities. | Career Advice Inquiry |
19 | 2023-01-15T13:10:00Z | What training modules are available for our customer service team? | The 'Customer Service Excellence' module covers communication and problem-solving techniques. | Training Inquiry |
20 | 2023-02-03T14:40:00Z | How does the dental coverage work for family members? | Our dental coverage includes two routine check-ups per year for each family member at no additional cost. More comprehensive services have a deductible. | Benefits Inquiry |
21 | 2023-01-15T14:00:00Z | How long can I be on sick leave? | You are entitled to sick leave up to a maximum of 10 days per year. Extensions may be granted under special circumstances. | Leave Policy Inquiry |
22 | 2023-01-15T10:50:00Z | I'm not sure what my work hours are. Can you clarify? | Your work hours are from 9 AM to 5 PM, Monday to Friday. There may be flexibility during holidays with prior notice. | Workplace Policy Inquiry |
23 | 2023-02-03T10:10:00Z | What are the criteria for promotion within the company? | Promotions are based on performance, experience, and contributions to the team. Please refer to your performance review for more details. | Career Advice Inquiry |
24 | 2023-01-16T09:20:00Z | Can you recommend any courses for improving my customer service skills? | Certainly! 'Exceptional Customer Service 101' and 'Dealing with Difficult Customers' are highly recommended courses. | Training Inquiry |
25 | 2023-01-16T10:15:00Z | What is the process for filing a dental claim? | You can file a dental claim by filling out the claim form available on our HR portal. Ensure all necessary documents are attached. | Benefits Inquiry |
26 | 2023-01-16T10:10:00Z | What is the procedure for applying for sabbatical leave? | To apply for a sabbatical leave, submit a formal request to HR with your proposed dates and reason for the leave. | Leave Policy Inquiry |
27 | 2023-02-05T10:00:00Z | What are the company's policies on employee conduct? | The company expects employees to maintain professionalism at all times. Violations of conduct will be addressed according to our disciplinary procedures. | Workplace Policy Inquiry |
28 | 2023-02-10T10:30:00Z | Can you guide me on improving my negotiation skills? | We offer a 'Negotiation Skills Workshop' for employees looking to enhance their negotiation abilities. Would you like to sign up? | Training Inquiry |
29 | 2023-01-15T14:00:00Z | Can I enroll in leadership training? | Certainly, you can enroll in the 'Leadership Skills for Managers' course. | Training Inquiry |
30 | 2023-02-04T16:30:00Z | What about vision coverage for prescriptions? | Vision coverage is included in our healthcare plans, with an annual limit on prescription glasses and contacts. Please contact your healthcare provider for specifics. | Benefits Inquiry |
31 | 2023-01-15T14:45:00Z | What is the policy for bereavement leave? | We provide bereavement leave. Please inform your manager and provide a valid reason for the leave. | Leave Policy Inquiry |
32 | 2023-01-15T11:00:00Z | Is there a dress code for casual Fridays? | Casual Fridays allow for a more relaxed dress code, but all attire should be professional and appropriate for the workplace. | Workplace Policy Inquiry |
33 | 2023-02-03T11:00:00Z | I'm interested in a managerial role. What skills should I focus on? | Developing leadership, communication, and strategic thinking skills will be beneficial for managerial roles. | Career Advice Inquiry |
34 | 2023-01-16T10:10:00Z | I've heard about a leadership training. How do I enroll? | To enroll in the 'Leadership Excellence' program, please visit the training portal and fill out the application form. | Training Inquiry |
35 | 2023-01-16T11:00:00Z | Are there any limits to the vision coverage? | Yes, there are annual limits for vision coverage, which include frames, lenses, and contact lenses. Check your policy for specific details. | Benefits Inquiry |
36 | 2023-01-16T11:00:00Z | Do I get paid during unpaid leave? | Unpaid leave does not include payment for the leave period, but it will not affect your future leave entitlements or benefits. | Leave Policy Inquiry |
37 | 2023-02-05T11:20:00Z | Do I need to report to work if I have a medical appointment? | Yes, but we understand the importance of your health. Please inform your manager in advance to arrange coverage. | Workplace Policy Inquiry |
38 | 2023-02-10T11:15:00Z | What is the process for applying for a promotion? | The promotion process involves a performance review, interview with your department head, and final approval from the HR department. | Promotion Inquiry |
39 | 2023-01-15T15:25:00Z | Is there a budget for external training courses? | The company has a dedicated training budget for employees to access external courses. | Training Inquiry |
40 | 2023-02-05T13:00:00Z | Are there any wellness programs I can join? | Yes, we have a Wellness Program that includes gym memberships, nutritional counseling, and stress management workshops. Sign-ups are available online. | Benefits Inquiry |
41 | 2023-01-15T15:30:00Z | Do I need approval for emergency leave? | Yes, you must submit a written notice to your manager as soon as possible in case of emergency leave. | Leave Policy Inquiry |
42 | 2023-01-15T11:30:00Z | I've heard there are benefits for professional development. Can you tell me more? | Absolutely, the company offers several programs for skill enhancement, including workshops and online courses, often with tuition reimbursement. | Workplace Policy Inquiry |
43 | 2023-02-03T12:05:00Z | Can you tell me about opportunities for professional development? | We offer various professional development programs, including workshops and seminars. I recommend checking our internal resources for upcoming events. | Career Advice Inquiry |
44 | 2023-01-16T10:55:00Z | Are there any workshops for managers on conflict resolution? | Yes, the 'Conflict Resolution for Managers' workshop is available and covers effective communication and negotiation techniques. | Training Inquiry |
45 | 2023-01-16T11:45:00Z | Is my dental plan portable if I switch companies? | Your dental plan may not be portable, but we can discuss alternative options if you decide to leave the company. | Benefits Inquiry |
46 | 2023-01-16T12:50:00Z | What's the process for taking long-term disability leave? | For long-term disability leave, you must first be evaluated by our medical team and receive the necessary documentation to support your claim. | Leave Policy Inquiry |
47 | 2023-02-05T12:05:00Z | Is there a policy for taking parental leave? | Yes, you are entitled to parental leave as per the Family and Medical Leave Act (FMLA). Please submit a formal request to HR for details. | Workplace Policy Inquiry |
48 | 2023-02-10T12:00:00Z | Are there any mentorship programs available for career development? | Yes, we have a 'Career Mentorship Program' where senior employees can mentor junior staff on career advancement. | Mentorship Inquiry |
49 | 2023-01-15T16:40:00Z | How often are we offered training programs? | Training programs are offered quarterly, with some topics being revisited for continued learning. | Training Inquiry |
50 | 2023-02-06T10:15:00Z | Can you tell me more about the life insurance options? | Our company offers several life insurance options, including Term Life and Whole Life policies. We can discuss your options based on your specific needs. | Benefits Inquiry |
51 | 2023-01-15T16:15:00Z | Is there a process to request leave for personal development? | Certainly, you can request leave for personal development. Please submit your leave request through the HR portal with supporting documentation. | Leave Policy Inquiry |
52 | 2023-01-15T12:00:00Z | What's the procedure for taking an extended leave? | Extended leave requests should be submitted to HR at least 30 days in advance and include medical documentation if necessary. | Workplace Policy Inquiry |
53 | 2023-02-03T13:30:00Z | How can I apply for cross-departmental projects? | You can express your interest to your department head and discuss the possibility of cross-departmental collaboration. | Career Advice Inquiry |
54 | 2023-01-16T11:35:00Z | What's the schedule for the 'Team Building' workshop? | The 'Team Building' workshop is held every first Monday of the month. The next session is on April 3rd at 10 AM. | Training Inquiry |
55 | 2023-01-16T12:30:00Z | How do I update my beneficiary information? | You can update your beneficiary information through the HR portal. It's important to keep your information current in case of any health-related issues. | Benefits Inquiry |
56 | 2023-01-16T13:40:00Z | Can I combine vacation days with sick leave? | Yes, vacation days can be used in conjunction with sick leave, subject to HR approval and provided that it does not extend beyond the end of the fiscal year. | Leave Policy Inquiry |
57 | 2023-02-05T13:15:00Z | How long can I take for an annual leave? | You are eligible for 15 days of annual leave each year. Please make sure to apply for your leave through the HR portal. | Workplace Policy Inquiry |
58 | 2023-02-10T13:45:00Z | I've been offered a job at a different company. How should I proceed? | You should discuss this with your current manager to understand the implications and seek advice on the best course of action. | Career Decision Inquiry |
59 | 2023-01-15T17:30:00Z | What qualifications do I need to attend advanced management training? | Advanced management training requires at least two years of experience in your current role. | Training Inquiry |
60 | 2023-02-07T15:00:00Z | I need to update my beneficiary information, how do I do that? | You can update your beneficiary information by logging into your employee portal and navigating to the Benefits section. If you need assistance, I'm here to help. | Benefits Inquiry |
61 | 2023-01-15T17:00:00Z | How do I request unpaid leave? | To request unpaid leave, fill out the leave application form on the HR portal and submit it to your department head. | Leave Policy Inquiry |
62 | 2023-01-15T12:15:00Z | Can I bring my service dog to work? | Yes, employees are allowed to bring service dogs as long as they comply with our non-discrimination policies and don't disrupt the workplace. | Workplace Policy Inquiry |
63 | 2023-02-03T14:45:00Z | What's the process for applying for a transfer to a different department? | Please fill out the department transfer request form and submit it to your current manager. They will review your application and provide guidance. | Career Advice Inquiry |
64 | 2023-01-16T12:05:00Z | Does the company support training for digital marketing skills? | Absolutely, we have 'Digital Marketing Fundamentals' and 'SEO Mastery' workshops to help you stay ahead in the digital space. | Training Inquiry |
65 | 2023-01-16T13:15:00Z | What is the waiting period for dental coverage? | The waiting period for dental coverage is typically 60 days from the date of your employment. | Benefits Inquiry |
66 | 2023-01-16T14:30:00Z | How many days of bereavement leave am I allowed? | You are entitled to 5 days of bereavement leave in the event of the death of a close family member. | Leave Policy Inquiry |
67 | 2023-02-05T14:00:00Z | Is there a policy for attending company events? | Company events are encouraged for all employees. You can find the event schedule on the company intranet. | Workplace Policy Inquiry |
68 | 2023-02-10T14:20:00Z | How can I enhance my managerial skills? | You can attend our 'Leadership Management Series' to gain insights and skills to excel in a managerial role. | Training Inquiry |
69 | 2023-01-15T18:15:00Z | I want to improve my team's digital literacy, any recommendations? | We have a 'Digital Literacy for Teams' program that might be perfect for your needs. | Training Inquiry |
70 | 2023-02-08T11:00:00Z | What are the requirements for spousal coverage? | Spousal coverage is included in our healthcare plans. You and your spouse can enroll at any time during our open enrollment period. Please contact HR for more details. | Benefits Inquiry |
71 | 2023-01-15T17:45:00Z | Can I combine different types of leave? | Yes, you can combine different types of leave as per the company's policy. Please check the specific guidelines for leave combinations. | Leave Policy Inquiry |
72 | 2023-01-15T12:45:00Z | How can I request a flexible schedule? | Flexible scheduling requests are evaluated on a case-by-case basis. You will need to submit a formal request outlining your situation. | Workplace Policy Inquiry |
73 | 2023-02-03T15:50:00Z | Are there mentorship programs available? | Yes, we have a mentorship program where experienced employees can guide and support newcomers. Would you like to learn more? | Career Advice Inquiry |
74 | 2023-01-16T12:40:00Z | I'm interested in personal development. What options are there? | We offer a range of personal development workshops, including 'Time Management Mastery' and 'Emotional Intelligence for Professionals'. | Training Inquiry |
75 | 2023-01-16T14:00:00Z | Can I add a family member to my vision insurance? | Yes, you can add family members to your vision insurance. Please submit the necessary paperwork for the addition. | Benefits Inquiry |
76 | 2023-01-16T15:20:00Z | What are the company's policies on leave for jury duty? | The company supports employees who are called for jury duty and will provide a leave of absence without loss of pay. | Leave Policy Inquiry |
77 | 2023-02-05T15:30:00Z | Can I change my work schedule? | Schedule changes can be made with your manager's approval. Please coordinate to ensure it aligns with team requirements. | Workplace Policy Inquiry |
78 | 2023-02-10T15:00:00Z | What resources are available for learning about company culture? | We have a 'Company Culture Guide' available on the intranet which you can read to understand our values and work environment. | Culture Inquiry |
79 | 2023-01-15T19:05:00Z | Are there any free online courses the company supports? | Yes, the company supports access to 'Coursera' and 'Udemy' for relevant courses. | Training Inquiry |
80 | 2023-02-09T17:45:00Z | Is there a guide on how to utilize my healthcare benefits effectively? | Yes, we have a comprehensive guide that explains how to maximize your healthcare benefits. I can email you a copy if you'd like. | Benefits Inquiry |
81 | 2023-01-15T18:30:00Z | What is the procedure for requesting paternity leave? | Paternity leave requests should be submitted to your manager. You can find the necessary forms on the HR portal. | Leave Policy Inquiry |
82 | 2023-01-15T13:00:00Z | What are the company's stance on paid time off? | Paid time off is accrued based on the number of hours worked. Employees are entitled to two weeks of paid vacation annually, plus public holidays. | Workplace Policy Inquiry |
83 | 2023-02-03T16:35:00Z | How do I set up a meeting with the HR department for career counseling? | You can schedule an appointment with our career counseling team through our HR portal or by contacting the HR department directly. | Career Advice Inquiry |
84 | 2023-01-16T13:15:00Z | How do I sign up for the 'Creative Problem-Solving' workshop? | You can sign up directly through our learning management system. Simply search for the workshop and follow the enrollment instructions. | Training Inquiry |
85 | 2023-01-16T14:45:00Z | Is there a deductible for my dental plan? | Your dental plan includes a deductible, which you will need to pay before the coverage kicks in. | Benefits Inquiry |
86 | 2023-01-16T16:10:00Z | Do I need to provide medical certificates for short-term illness leave? | For short-term illness leave, a medical certificate is not required if the illness is of short duration and does not require hospitalization. | Leave Policy Inquiry |
87 | 2023-02-05T16:45:00Z | What are the procedures for submitting vacation requests? | Vacation requests should be submitted at least two weeks in advance. Use the HR portal to submit your request. | Workplace Policy Inquiry |
88 | 2023-02-10T15:45:00Z | I'm considering a career change. What options are available within the company? | We have various roles in different departments that might interest you. You can schedule a career consultation with HR to explore your options. | Career Advice Inquiry |
89 | 2023-01-15T20:20:00Z | What's the process for requesting personal development training? | Please fill out the 'Personal Development Training Request' form and submit it to HR. | Training Inquiry |
90 | 2023-02-10T12:20:00Z | I'm considering changing my plan. How do I switch? | To switch your plan, you can visit our benefits portal or speak with an HR representative. It's important to consider any changes during the open enrollment period. | Benefits Inquiry |
91 | 2023-01-15T19:15:00Z | Are there any restrictions on using annual leave during the year? | You can use annual leave at any time during the year. However, please note that unused leave is not carried over to the next year. | Leave Policy Inquiry |
92 | 2023-01-15T13:30:00Z | How do I apply for a sabbatical? | Sabbaticals are granted under certain conditions and are typically reserved for employees with 7+ years of service. The application process involves submitting a proposal to your manager and HR. | Workplace Policy Inquiry |
93 | 2023-02-03T17:20:00Z | What training courses are available for skill development? | We offer a range of online courses and in-person training sessions focused on various skills and competencies. I can assist you in finding the right course for your needs. | Career Advice Inquiry |
94 | 2023-01-16T14:00:00Z | Are there any training sessions for soft skills development? | Yes, 'Communication Skills for Success' and 'Negotiation Techniques for Leaders' are great sessions to enhance your soft skills. | Training Inquiry |
95 | 2023-01-16T15:30:00Z | Can I get dental treatment outside the network? | Dental treatment outside the network may not be covered, but we can discuss out-of-network options and their associated costs. | Benefits Inquiry |
96 | 2023-01-16T17:00:00Z | Is there a limit on how much leave I can take at once? | There is no specific limit on the amount of leave you can take at once; however, the combined amount of leave should not exceed 26 weeks in a 12-month period. | Leave Policy Inquiry |
97 | 2023-02-05T17:30:00Z | Is there a policy for telecommuting beyond Fridays? | Telecommuting beyond Fridays requires manager approval. Please discuss this with your manager to understand the criteria for approval. | Workplace Policy Inquiry |
98 | 2023-02-10T16:30:00Z | Can you tell me more about the 'Project Leadership Course'? | The 'Project Leadership Course' is designed to equip you with the skills to manage and lead projects effectively. Would you like to register for the next session? | Training Inquiry |
99 | 2023-01-15T21:00:00Z | Can I get training for my certification renewal? | Absolutely, we provide guided training sessions to help with certification renewals. | Training Inquiry |
HRChatTopicsDataset
tags: customer service, HR, bot dialogue
Note: This is an AI-generated dataset so its content may be inaccurate or false
Dataset Description:
The 'HRChatTopicsDataset' is a curated collection of dialogue excerpts from automated chatbots used in Human Resources (HR) departments. The dataset is designed to assist machine learning practitioners in training models to better understand and manage employee queries regarding HR-related topics such as benefits, leave policies, workplace policies, and general assistance. Each row in the dataset represents a unique conversation between an employee and an HR assistant bot, with relevant labels indicating the nature of the dialogue.
CSV Content Preview:
timestamp,employee_message,bot_response,label
2023-01-15T08:30:00Z, "What are my health benefits?", "Your health benefits include dental and vision coverage.", "Benefits Inquiry"
2023-01-15T09:15:00Z, "How can I apply for maternity leave?", "You can apply for maternity leave by submitting the leave application form on the HR portal.", "Leave Policy Inquiry"
2023-01-15T10:05:00Z, "What are the company's remote work policies?", "The company allows remote work with approval from your manager and compliance with our security guidelines.", "Workplace Policy Inquiry"
2023-01-15T11:45:00Z, "I'm looking to switch departments. Who should I speak to?", "You should schedule a meeting with the department head to discuss your interest and eligibility for transfer.", "Career Advice Inquiry"
2023-01-15T12:30:00Z, "Is there any training available for new managers?", "Yes, we offer a 'New Manager Leadership Program' that includes training on team management and leadership skills.", "Training Inquiry"
This dataset contains a sample of various topics of chats between employees and HR assistant bots, along with corresponding labels that categorize the nature of each inquiry. It serves as a practical tool for developing conversational AI systems that are attuned to HR-specific dialogue.
Source of the data:
The dataset was generated using the Infinite Dataset Hub and microsoft/Phi-3-mini-4k-instruct using the query 'topics on chats (customer assistant bot) in HR domain ':
- Dataset Generation Page: https://huggingface.co/spaces/infinite-dataset-hub/infinite-dataset-hub?q=topics+on+chats+(customer+assistant+bot)+in+HR++domain+&dataset=HRChatTopicsDataset&tags=customer+service,+HR,+bot+dialogue
- Model: https://huggingface.co/microsoft/Phi-3-mini-4k-instruct
- More Datasets: https://huggingface.co/datasets?other=infinite-dataset-hub
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