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Full results: Completed * Measures the traits that are important for high-quality customer service. Full results: Familiar * Work Style: Conscientiousness - Familiar
Leisure, Travel and Sports > Gambling
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles Full results: Familiar * Food Service: Customer Situations - Highly Proficient
Hospitality & Catering > Catering
Full results: Familiar * Measures the traits that are important for success for customer service roles * Full results: Familiar * Retail Skills: Shelf Stocking - Proficient
Retail and Customer Service > Retail
Measures the traits that are important for success for customer service roles. Full results: Familiar * Supervisory skills: Motivating & assessing employees - Highly Proficient
Leisure, Travel and Sports > Gambling
Full results: Completed * Measures the traits that are important for success for customer service roles. Full results: Familiar * Data Entry: Accuracy - Highly Proficient
Retail and Customer Service > Customer Service
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Work Style: Reliability - Expert
Leisure, Travel and Sports > Gambling
Measures the traits that are important for high-quality customer service. Full results: Familiar * Work Style: Conscientiousness - Highly Proficient
Leisure, Travel and Sports > Gambling
Full results: Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Call Center Customer Service - Completed
Retail and Customer Service > Customer Service
Full results: Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Customer Focus & Orientation - Familiar
Retail and Customer Service > Customer Service
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar - Memorization - Highly Proficient
Retail and Customer Service > Customer Service
Full results: Familiar * Measures the traits that are important for high-quality customer service. Full results: Familiar * Attention to Detail - Proficient
Leisure, Travel and Sports > Gambling
Full results: Proficient * Measures the traits that are important for high-quality customer service. Full results: Familiar * Following directions - Highly Proficient
Leisure, Travel and Sports > Gambling
Full results: Highly Proficient * Assesses personality traits that result in high-quality customer service. Full results: Familiar * Written communication - Proficient
Leisure, Travel and Sports > Gambling
Full results: Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Attention to Detail - Proficient
Retail and Customer Service > Customer Service
Full results: Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Attention to Detail - Familiar
Retail and Customer Service > Customer Service
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles Full results: Familiar * Sales Skills - Highly Proficient
Retail and Customer Service > Retail
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Customer Service - Familiar
Retail and Customer Service > Retail
Measures the traits that are important for success for customer service roles. Full results: Familiar * Work Style: Conscientiousness - Completed
Retail and Customer Service > Retail
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles Full results: Familiar * Sales Skills - Familiar
Retail and Customer Service > Retail
Full results: Familiar * Measures the traits that are important for success for customer service roles Full results: Familiar * Workplace English - Highly Proficient
Leisure, Travel and Sports > Gambling
Measures the traits that are important for success for customer service roles. Full results: Familiar * Cooking Skills: Basic Food Preparation - Proficient
Hospitality & Catering > Catering
Full results: Familiar * Measures the traits that are important for success for customer service roles Full results: Familiar * Following Directions - Proficient
Leisure, Travel and Sports > Gambling
Full results: Proficient * Measures the traits that are important for success for customer service roles Full results: Familiar * Delivery Driver - Familiar
Transport and Freight > Road Transport Workers
Assesses personality traits that result in high-quality customer service * Full results: Familiar * Work Style: Reliability - Highly Proficient
Leisure, Travel and Sports > Gambling
Measures the traits that are important for high-quality customer service. Full results: Familiar * Food Service: Customer Situations - Proficient
Hospitality & Catering > Catering
Measures the traits that are important for success for customer service roles. Full results: Familiar * Customer Focus & Orientation - Proficient
Leisure, Travel and Sports > Gambling
Measures the traits that are important for high-quality customer service. Full results: Familiar * Attention to Detail - Highly Proficient
Leisure, Travel and Sports > Gambling
Measures the traits that are important for success for customer service roles. Full results: Familiar * Work Motivation - Highly Proficient
Leisure, Travel and Sports > Gambling
Measures the traits that are important for success for customer service roles. Full results: Familiar * Medical Billing - Completed
Retail and Customer Service > Customer Service
Measures the traits that are important for high-quality customer service. Full results * Memorization & Recall - Familiar
Leisure, Travel and Sports > Gambling
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles Full results: Familiar
Leisure, Travel and Sports > Gambling
Measures the traits that are important for success for customer service roles Full results: Familiar * Analyzing Data - Familiar
Retail and Customer Service > Customer Service
Full results: Proficient * Measures the traits that are important for success for customer service roles
Retail and Customer Service > Customer Service
Full results: Proficient * Measures the traits that are important for high-quality customer service
Leisure, Travel and Sports > Gambling
Full results: Familiar * Assesses personality traits that result in high-quality customer service
Leisure, Travel and Sports > Gambling
Measures the traits that are important for high-quality customer service * Full results
Leisure, Travel and Sports > Gambling
Full results: Familiar * Measures the traits that are important for success for customer service roles Full results: Familiar * Basic Maintenance and Repair - Highly Proficient July 2020 * Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities Full results: Highly Proficient * Supervisory Skills: Motivating & Assessing Employees - Familiar August 2020 * Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Familiar * Accounting Skills: Bookkeeping - Completed * Calculating and determining the accuracy of financial data Full results: Completed * Management & Leadership Skills: Planning & Execution - Proficient May 2020 * Planning and managing resources to accomplish organizational goals Full results: Proficient * Call Center Customer Service - Expert January 2020 * Measures a candidate's ability to demonstrate customer service skills in a call center setting. Full results: Expert * Warehouse Associate - Proficient September 2020 * Assesses the tendencies that are important for success in warehouse roles Full results: Proficient * Verbal Communication - Highly Proficient August 2020 * Speaking clearly, correctly, and concisely Full results: Highly Proficient * Hydraulic Systems Specialist - Highly Proficient April 2019 * Measures a candidate's ability to apply mechanical reasoning when repairing malfunctioning hydraulic, pneumatic, and electrical systems. Full results: Highly Proficient * Customer Focus & Orientation - Highly Proficient January 2020 * Responding to customer situations with sensitivity Full results: Highly Proficient * General Manager (Hospitality) - Proficient January 2020 * Performing business math, reading and interpreting P&L statements, and solving group scheduling problems. Full results: Proficient * Workplace English - Highly Proficient May 2020 * Understanding spoken and written English in work situations. Full results: Highly Proficient
Retail and Customer Service > Retail
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Scheduling - Highly Proficient March 2020 * Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Highly Proficient * Elementary School Classroom Management - Highly Proficient March 2020 * Promoting learning in an elementary school environment by maintaining classroom order. Full results: Highly Proficient * Building Relationships for Childcare Providers - Expert January 2020 * Building positive and productive relationships with families of children ages 0-3 Full results: Expert * Lead Infant/Toddler Teacher - Highly Proficient November 2019 * Knowledge of the development of children ages 0-3 and of ways to foster that development. Full results: Highly Proficient * School Administrative Assistant - Highly Proficient October 2019 * Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient * Social Media - Highly Proficient September 2019 * Creating content, communicating online, and building a brand's reputation. Full results: Highly Proficient * Filing & Organization - Highly Proficient June 2019 * Arranging and managing information or materials using a set of rules. Full results: Highly Proficient * Problem Solving - Highly Proficient September 2019 * Analyzing relevant information when solving problems. Full results: Highly Proficient * Verbal Communication - Proficient June 2019 * Speaking clearly, correctly, and concisely Full results: Proficient * Customer Focus & Orientation - Highly Proficient March 2020 * Responding to customer situations with sensitivity
Retail and Customer Service > Customer Service
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles * Full results: Familiar * Work Style: Reliability - Proficient * Tendency to be dependable and come to work * Full results: Proficient * Food Safety - Proficient * August 2020 * Proper food handling, storage, and equipment use for preventing the spread of foodborne illness * Full results: Proficient * Food Safety - Familiar * September 2020 * Proper food handling, storage, and equipment use for preventing the spread of foodborne illness * Full results: Familiar * Customer Focus & Orientation - Highly Proficient * September 2020 * Responding to customer situations with sensitivity * Full results: Highly Proficient * Bartending - Highly Proficient * August 2020 * Understanding, pouring, and mixing drink orders
Hospitality & Catering > Catering
Measures the traits that are important for success for customer service roles. Full results: Familiar * Social Media - Proficient April 2019 * Measures a candidate's ability to create content, communicate online, and build a brand's reputation. Full results: Proficient * Sales Skills - Proficient May 2020 * Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals. Full results: Proficient * Cooking Skills: Basic Food Preparation - Familiar September 2020 * Preparing food, using cooking equipment, and converting ingredient measurements. Full results: Familiar * Data Entry: Accuracy - Highly Proficient June 2020 * Entering data quickly and accurately. Full results: Highly Proficient
Hospitality & Catering > Catering
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles Full results: Familiar * Cognitive Ability - Highly Proficient July 2020 * Combining pieces of information to form general rules or conclusions. Full results: Highly Proficient * Accounting Skills: Bookkeeping - Familiar August 2020 * Calculating and determining the accuracy of financial data Full results: Familiar * Customer Focus & Orientation - Proficient July 2020 * Responding to customer situations with sensitivity Full results: Proficient * Attention to Detail - Familiar * Identifying differences in materials, following instructions, and detecting details among distracting information
Retail and Customer Service > Customer Service
Highly Proficient * Measures the traits that are important for high-quality customer service. Full results: Familiar * Verbal Communication - Highly Proficient August 2020 * Speaking clearly, correctly, and concisely Full results: Highly Proficient * Social Media - Proficient * Creating content, communicating online, and building a brand's reputation. Full results: Proficient * Work Style: Reliability - Familiar August 2020 * Tendency to be dependable and come to work Full results
Sales & Marketing > Advertising & Marketing
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Delivery Driver - Familiar September 2020 * Interpreting instructions, reading maps, and solving problems. Full results: Familiar * Work style: Reliability - Familiar May 2021 * Tendency to be reliable, dependable, and act with integrity at work Full results: Familiar * Workplace safety - Familiar * Using safe practices at work
Transport and Freight > Road Transport Workers
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Sales Skills - Familiar * Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals. Full results: Familiar * Customer Service - Familiar July 2020 * Identifying and resolving common customer issues
Retail and Customer Service > Customer Service
Measures the traits that are important for success for customer service roles Full results: Familiar * Retail Customer Service - Proficient * Comprehending and responding to retail customer needs. Full results: Proficient * Cashier skills - Highly Proficient March 2021 * Counting cash, processing transactions, following written procedures, and attending to details Full results: Highly Proficient
Retail and Customer Service > Retail
Full results: Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Technical Support: Customer Situations - Completed * Responding to technical support situations with sensitivity Full results: Completed * Technical Support - Highly Proficient July 2020 * Performing software, hardware, and network operations. Full results: Highly Proficient
Retail and Customer Service > Customer Service
Full results: Completed * Measures the traits that are important for success for customer service roles. Full results: Familiar * Work Style: Conscientiousness - Proficient February 2020 * Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting
Leisure, Travel and Sports > Gambling
Assesses personality traits that result in high-quality customer service. Full results * Servers - Proficient * Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results * Attention to Detail - Familiar September 2019 * Identifying differences in materials, following instructions, and detecting details among distracting information
Hospitality & Catering > Catering
Measures the traits that are important for high-quality customer service. Full results: Familiar * Work Style: Conscientiousness - Familiar * Tendency to be well-organized, rule-abiding, and hard-working
Leisure, Travel and Sports > Gambling
Full results: Proficient * Measures the traits that are important for high-quality customer service. Full results: Familiar * Data Entry: Accuracy - Highly Proficient September 2020 * Entering data quickly and accurately Full results: Highly Proficient
Retail and Customer Service > Customer Service
Full results: Proficient * Measures the traits that are important for high-quality customer service. Full results: Familiar * Work Style: Reliability - Proficient * Tendency to be dependable and come to work
Leisure, Travel and Sports > Gambling
Measures the traits that are important for high-quality customer service * Full results: Familiar * Mechanical Knowledge - Expert * Measures a candidate's ability to understand and apply mechanical concepts and processes
Elementary > Other Elementary
Full results: Proficient * Measures the traits that are important for high-quality customer service. Full results: Familiar * Work Style: Conscientiousness - Highly Proficient
Leisure, Travel and Sports > Gambling
Full results: Familiar * Measures the traits that are important for high-quality customer service. Full results: Familiar * General Manager (Hospitality) - Highly Proficient
Leisure, Travel and Sports > Gambling
Full results: Completed * Measures the traits that are important for success for customer service roles. Full results: Familiar * Food Service: Customer Situations - Familiar
Hospitality & Catering > Catering
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar - Data entry: Accuracy - Proficient
Retail and Customer Service > Customer Service
Full results: Familiar * Measures the traits that are important for high-quality customer service. Full results: Familiar * Food Service: Customer Situations - Proficient
Hospitality & Catering > Catering
Full results: Expert * Measures the traits that are important for high-quality customer service. Full results: Familiar * Logic & Critical Thinking - Highly Proficient
Leisure, Travel and Sports > Gambling
Full results: Familiar * Measures the traits that are important for success for customer service roles. Full results: Familiar * Work Style: Reliability - Proficient
Leisure, Travel and Sports > Gambling
Full results: Proficient * Measures the traits that are important for high-quality customer service. Full results: Familiar * Work Style: Reliability - Familiar
Leisure, Travel and Sports > Gambling
Full results: Proficient * Measures the traits that are important for success for customer service roles Full results: Familiar * Customer focus & orientation - Highly Proficient
Leisure, Travel and Sports > Gambling
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Forklift Safety - Proficient
Elementary > Warehouse and Material Moving
Full results: Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Work style: Reliability - Proficient
Leisure, Travel and Sports > Gambling
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles Full results: Familiar * Work Style: Reliability - Familiar
Leisure, Travel and Sports > Gambling
Full results: Familiar * Assesses personality traits that result in high-quality customer service. Full results: Familiar * Work Style: Reliability - Proficient
Leisure, Travel and Sports > Gambling
Measures the traits that are important for success for customer service roles. Full results: Familiar * Work Style: Conscientiousness - Proficient
Retail and Customer Service > Retail
Full results: Expert * Measures the traits that are important for success for customer service roles Full results: Familiar * Work Style: Reliability - Familiar
Leisure, Travel and Sports > Gambling
Full results: Completed * Measures the traits that are important for success for customer service roles. Full results: Familiar * Retail Customer Service - Completed
Retail and Customer Service > Retail
Full results: Completed * Assesses personality traits that result in high-quality customer service. Full results: Familiar * Attention to Detail - Completed
Leisure, Travel and Sports > Gambling
Full results: Familiar * Measures the traits that are important for success for customer service roles * Full results: Familiar * Workplace English - Highly Proficient
Leisure, Travel and Sports > Gambling
Full results: Familiar * Measures the traits that are important for success for customer service roles. Full results: Familiar * Customer Service - Familiar
Leisure, Travel and Sports > Gambling
Measures the traits that are important for high-quality customer service. Full results: Familiar * Creating Presentations with Microsoft PowerPoint - Highly Proficient
Retail and Customer Service > Customer Service
Full results: Familiar * Measures the traits that are important for success for customer service roles. Full results: Familiar * Written Communication - Familiar
Leisure, Travel and Sports > Gambling
Full results: Familiar * Measures the traits that are important for high-quality customer service. Full results: Familiar * Office Manager - Completed
Office Work > Secretaries & Administrators
Full results: Familiar * Measures the traits that are important for high-quality customer service. Full results: Familiar * Customer Service - Familiar
Leisure, Travel and Sports > Gambling
Full results: Familiar * Measures the traits that are important for high-quality customer service. Full results: Familiar * Written Communication - Proficient
Leisure, Travel and Sports > Gambling
Full results: Familiar * Measures the traits that are important for high-quality customer service. Full results: Familiar * Sales Skills - Familiar
Retail and Customer Service > Retail
Full results: Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Sales Skills - Familiar
Retail and Customer Service > Retail
Full results: Proficient * Measures the traits that are important for success for customer service roles Full results: Familiar * Clinical Judgment - Proficient
Pharmaceutical and Life Sciences > Pharmacists
Full results: Familiar * Measures the traits that are important for success for customer service roles Full results: Familiar * Clinical Judgment - Familiar
Pharmaceutical and Life Sciences > Pharmacists
Measures the traits that are important for success for customer service roles. Full results: Familiar * Food Service: Customer Situations - Highly Proficient
Hospitality & Catering > Catering
Measures the traits that are important for high-quality customer service * Full results: Familiar * Call center customer service - Highly Proficient
Retail and Customer Service > Customer Service
Measures the traits that are important for high-quality customer service. Full results: Familiar * Logic & Critical Thinking - Proficient
Leisure, Travel and Sports > Gambling
Assesses personality traits that result in high-quality customer service. Full results: Familiar * Active Listening - Proficient
Leisure, Travel and Sports > Gambling
Measures the traits that are important for high-quality customer service. Full results * Proofreading - Proficient
Social & Cultural > Authors, Journalists, Translators
Full results: Proficient * Measures the traits that are important for success for customer service roles
Retail and Customer Service > Customer Service
Full results: Highly Proficient * Assesses personality traits that result in high-quality customer service. Full results: Familiar * Data Entry - Expert * Entering data quickly and accurately Full results: Expert * Management Fit - Highly Proficient June 2020 * Measures the traits that are important for success in management positions. Full results: Highly Proficient * Scheduling - Highly Proficient June 2020 * Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Highly Proficient * Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field * Publications * Cutaneous Anthrax Associated with Drum Making Using Goat Hides from June 2008 * This report highlights the individual and environmental risks for anthrax from using contaminated goat hides brought from West Africa for drum making. It also describes the first case in the United States of naturally acquired cutaneous anthrax in a personal contact caused by cross-contamination from drum making * Obtaining Partnerships to Provide Emergency Medical Services with Private HealthCare Providers May 10, 2010 * Current Emergency Preparedness Grants focus on the provision of plans with yearly updates that are meant to match State and Federal plans with little flexibility to go beyond meeting our grant deliverables given the current economic climate and a shrinking workforce. The private medical providers have their own pressures of a changing Health Care System, slow economy and demanding requirements within their own professions. Over time, we are expected to keep our plans up-to-date with shrinking grants, increased frequency of medical emergencies (i.e. pandemic flu, H1N1, etc...) and fewer workers now focused on legally mandated workloads only. Also, the numbers of practicing medical professionals seems to always hold two or three positions at different health care providers and are often counted at least twice in any emergency response plan. Quality volunteers are hard to find and those who actually want to volunteer for their community are often semi- retired, working full time or providing multiple functions as a volunteer throughout a given community. These elements create gaps in the proper implementation of any emergency plan, even though the items on paper seem to meet our grant deliverable and planning goals. This project attempts to answer the question why adequate levels of medical volunteers are low, as well as provide a real world strategy to help improve the provision of Emergency Medical Services during times of need. The intended results are to provide, by August 8, 2012, a memorandum of understanding that can provide an adequate number of emergency medical personnel during public health emergencies * 2014 Community Health Improvement Action Plan for Western Connecticut - %3A%2F%2Fwww.ct.gov%2Fdph%2Flib%2Fdph%2Fohca%2Fcommunity_needs_assessment%2Fchna - %2F2014%2Fdanbury_hospital.pdf&usg=AFQjCNE7BjYqqWUc4tfrZsV0ExDuFvaVmA - 2014 * The CHIP process began in 2007 and continues with the Community Report Card Steering Committee's coordination of preparation of an updated community health needs assessment, the 2012 Community Report Card (CRC) for Western CT. Next, two Community Forums were held (one in Danbury and one in New Milford) to review key assessment findings and to: 1) obtain input and insight from a diverse group of stakeholders, 2) reach consensus on priority health issues (PHI) in the region, 3) identify community assets and challenges related to the priority issues, and 4) begin forming workgroups to develop action plans for each PHI * Additional Information * KEY ACCOMPLISHMENTS * Private Health Improvement Consultant Product Liaison with Medssenger Inc / TeleMedicine Applications * The Eastern Shore Mobile Care Collaborative (ESMCC) at Caroline County Health Department is a Mobile Treatment Unit that aims to increase access to care by providing Medication Assisted Treatment (MAT) for individuals with Opioid Use Disorders (OUD) in underserved rural communities in order to maximize access to life-saving treatment and develop a model of care that can be adopted by other underserved rural areas with similar needs. $1.3 Million dollars from HRSA Grant in 2018 to create the Mobile Treatment Program
Retail and Customer Service > Customer Service
Full results: Proficient * Measures the traits that are important for high-quality customer service. Full results: Familiar * Medical Billing - Familiar April 2020 * Understanding the procedures and forms used for medical billing. Full results: Familiar * Warehouse Associate - Proficient August 2020 * Assesses the tendencies that are important for success in warehouse roles Full results: Proficient * Work Style: Reliability - Completed August 2020 * Tendency to be dependable and come to work Full results: Completed * Delivery Driver - Highly Proficient August 2020 * Interpreting instructions, reading maps, and solving problems. Full results: Highly Proficient * Sales Skills - Familiar April 2020 * Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals. Full results: Familiar * Customer Focus & Orientation - Highly Proficient November 2020 * Responding to customer situations with sensitivity Full results: Highly Proficient * Veterinary Receptionist Skills - Proficient November 2020 * Managing practitioner schedules and maintaining accurate patient records Full results: Proficient * Customer Service - Proficient * Identifying and resolving common customer issues Full results: Proficient * Cleaner Fit - Proficient November 2020 * Measures the traits that are important for successful cleaners Full results: Proficient * Customer Focus & Orientation - Highly Proficient November 2020 * Responding to customer situations with sensitivity Full results: Highly Proficient * Sales Skills - Proficient November 2020 * Influencing and negotiating with customers Full results: Proficient * Electronic Health Records: Best Practices - Completed August 2020 * Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Completed * Medical Receptionist Skills - Proficient September 2020 * Managing physician schedules and maintaining accurate patient records Full results: Proficient * Dental receptionist skills - Highly Proficient November 2020
Health Services > Dentists and Dentistry
Assesses personality traits that result in high-quality customer service. Full results: Familiar * Verbal Communication - Proficient * Measures a candidate's ability to effectively convey information when speaking. Full results: Proficient * Problem Solving - Highly Proficient July 2019 * Measures a candidate's ability to analyze relevant information when solving problems. Full results: Highly Proficient * Attention to Detail - Completed July 2019 * Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: Completed * Data Entry - Highly Proficient July 2019 * Measures a candidate's ability to accurately input data and effectively manage databases. Full results: Highly Proficient * Working with MS Word Documents (Intermediate) - Completed July 2019 * Intermediate Word techniques, including the use of formatting, Track Changes, and Comments. Full results: Completed * Front Desk Agent (Hotel) - Highly Proficient July 2020 * Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient * Following Directions - Highly Proficient July 2020 * Following multi-step instructions. Full results: Highly Proficient
Retail and Customer Service > Customer Service
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Business Math - Proficient * Using basic math to solve problems in a business context. Full results: Proficient * Work Motivation - Proficient June 2020 * Level of motivation and discipline applied toward work Full results: Proficient * Basic Computer Skills: PC - Expert June 2020 * Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems. Full results: Expert * HVAC Technician - Proficient June 2020 * Designing, implementing, and troubleshooting commercial HVAC systems Full results: Proficient * Basic Maintenance and Repair - Highly Proficient June 2020 * Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities Full results: Highly Proficient * Cooking Skills: Basic Food Preparation - Highly Proficient May 2020 * Preparing food, using cooking equipment, and converting ingredient measurements. Full results: Highly Proficient * Attention to Detail - Proficient May 2020 * Identifying differences in materials, following instructions, and detecting details among distracting information
Trades > Construction Trades
Full results: Familiar * Assesses personality traits that result in high-quality customer service. Full results: Familiar * Scheduling - Familiar August 2020 * Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Familiar * Verbal Communication - Proficient July 2019 * Speaking clearly, correctly, and concisely Full results: Proficient * Recruiting - Familiar February 2020 * Managing the candidate sourcing and selection process Full results: Familiar * Work Style: Conscientiousness - Highly Proficient January 2020 * Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly Proficient * Marketing - Proficient February 2020 * Understanding a target audience and how to best communicate with them Full results: Proficient * Administrative Assistant/Receptionist - Completed October 2019 * Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Completed * Supervisory Skills: Motivating & Assessing Employees - Highly Proficient November 2019 * Motivating others to achieve objectives and identifying improvements or corrective actions
Retail and Customer Service > Customer Service
Measures the traits that are important for high-quality customer service. Full results: Familiar * Work Style: Reliability - Proficient October 2020 * Tendency to be dependable and come to work Full results: Proficient * Memorization - Proficient November 2020 * Committing product or merchandise information to memory and recalling it at a later time Full results: Proficient * Market Research - Completed November 2020 * Analyzing data and using market research tools Full results: Completed * Outside Sales - Highly Proficient November 2020 * Understanding and responding appropriately in sales scenarios, and performing common sales calculations Full results: Highly Proficient * Sales Skills - Familiar November 2020 * Influencing and negotiating with customers Full results: Familiar * Elementary School Lesson Planning - Proficient November 2020 * Developing lesson plans for elementary-level classrooms that promote learning Full results: Proficient * Customer Service - Completed November 2020 * Identifying and resolving common customer issues Full results: Completed * Brand Ambassador - Highly Proficient November 2020 * Promoting brand awareness and sales Full results: Highly Proficient
Retail and Customer Service > Retail
Measures the traits that are important for success for customer service roles Full results: Familiar * Customer Focus & Orientation - Proficient September 2020 * Responding to customer situations with sensitivity Full results: Proficient * Cashier Skills - Highly Proficient * Counting cash, processing transactions, following written procedures, and attending to details Full results: Highly Proficient * Filing & organization - Highly Proficient December 2021 * Arranging and managing information or materials using a set of rules Full results: Highly Proficient * Veterinary receptionist skills - Proficient May 2021 * Managing practitioner schedules and maintaining accurate patient records Full results: Proficient * Verbal communication - Proficient December 2021 * Speaking clearly, correctly, and concisely Full results: Proficient * Building relationships for childcare providers - Completed August 2020 * Building positive and productive relationships with families of children ages 0-3 Full results: Completed * Sales skills - Proficient December 2021 * Influencing and negotiating with customers
Health Services > Veterinarians
Full results: Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Food Service Fit: Crew Member - Highly Proficient April 2020 * Measures the traits that are important for successful food service crew members Full results: Highly Proficient * Work style: Reliability - Completed February 2021 * Tendency to be reliable, dependable, and act with integrity at work Full results: Completed * Customer focus & orientation - Proficient September 2020 * Responding to customer situations with sensitivity Full results: Proficient * Cooking skills: Basic food preparation - Highly Proficient October 2020 * Preparing food, using cooking equipment, and converting ingredient measurements Full results: Highly Proficient * Nursing assistant fit - Familiar February 2021 * Measures the traits that are important for success for nursing assistants
Health Services > Nursing & Midwifery
Full results: Highly Proficient * Assesses personality traits that result in high-quality customer service. Full results: Familiar * Work Style: Reliability - Highly Proficient * July 2019 Tendency to be dependable and come to work. Full results: Highly Proficient * Customer Focus & Orientation - Highly Proficient June 2019 * Responding to customer situations with sensitivity. Full results: Highly Proficient * Receptionist - Highly Proficient February 2020 * Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient * Attention to Detail - Highly Proficient December 2019 * Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: Highly Proficient
Leisure, Travel and Sports > Gambling
Measures the traits that are important for high-quality customer service. Full results: Familiar * Administrative Support - Familiar December 2019 * Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Familiar * Written Communication - Proficient April 2019 * Measures a candidate's ability to convey written information using proper grammar rules. Full results: Proficient * Work Style: Conscientiousness - Proficient August 2019 * Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting
Retail and Customer Service > Customer Service
Assesses personality traits that result in high-quality customer service. Full results * Customer Service - Familiar December 2019 * Identifying and resolving common customer issues. Full results * Proficiency with Microsoft Office: Mail & Calendar (PC) - Familiar December 2019 * Using Microsoft Office Mail and Calendar tools to manage workload * Full results * Administrative Support - Familiar December 2019 * Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results * Work Style: Reliability - Highly Proficient November 2019 * Tendency to be dependable and come to work. Full results
Retail and Customer Service > Customer Service
Full results: Proficient * Measures the traits that are important for high-quality customer service * Full results: Familiar * Restaurant Manager - Completed * Managing restaurant staff and meeting customer expectations * Full results: Completed * Bartending - Highly Proficient * February 2020 * Understanding, pouring, and mixing drink orders * Full results: Highly Proficient * Work Style: Reliability - Highly Proficient * March 2020 * Tendency to be dependable and come to work
Hospitality & Catering > Catering
Full results: Expert * Assesses personality traits that result in high-quality customer service. Full results: Familiar * Nursing Assistant Skills - Proficient November 2020 * Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Proficient * Retail customer service - Proficient February 2022 * Responding to customer situations in a retail setting * Full results: Proficient * Sales skills - Familiar January 2022 * Influencing and negotiating with customers
Health Services > Nursing & Midwifery
Measures the traits that are important for success for customer service roles Full results: Familiar * Work style: Professionalism - Highly Proficient August 2021 * Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Highly Proficient * Attention to detail - Proficient February 2021 * Identifying differences in materials, following instructions, and detecting details among distracting information
Retail and Customer Service > Retail