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@AmericanAir ; @USAirways US 728/Feb 21. Unprofessional, unprepared, unsympathetic, lacked communication, and lacked solutions. | 0 |
Always been a @JetBlue fan but maybe next time I'll fly @VirginAmerica for real customer service. | 0 |
@AmericanAir btw you guys should consider making a lounge at Austin Intl. airport! Very popuLate Flightd area! Will help the company for sure👌 | 2 |
.@united what link? Those are all the email offers u sent me in a year to buy/transfer miles.The last 1 just expired http://t.co/ZZPs5ywVE2 | 0 |
@USAirways took me 4+ hours to book flights yesterday due to system errors between you and @AmericanAir. paid $320 extra due to time lapse | 0 |
@united is there nothing you can do for me? No compensation at all? Given the circumstances I feel like there must be something you can do | 0 |
@SouthwestAir Having some trouble checking in. Can you please add me so I can DM you | 0 |
@AmericanAir But you called me - and hung up. | 0 |
@SouthwestAir I saw ppl were winning tickets still, how do we win some? | 1 |
@USAirways our hold up now is the captain that was Late Flight...his bag doesn't fit. | 0 |
@USAirways 1826 trying to make a connection to Punta Cana leave PHL at 9:50 | 1 |
@SouthwestAir, I really appreciate you all's #BHM commercial that aired today during @BET's #BookofNegroes | 2 |
@JetBlue why 730 and not 645 as scheduled? | 0 |
@SouthwestAir when can I start Flight Booking Problems for next years super bowl time? 😩#help | 1 |
@USAirways we bought our tickets months ago. Had seats together for all 6. Haven't changed flight. Now 4 kids seats are scattered on plane. | 0 |
@SouthwestAir has the smoooothest flight attendants. #SouthwestSmoothie http://t.co/Vr9k180LaI | 2 |
@AmericanAir How is hanging up on customers because of "high volume" customer service? Tried to resolve via DM-still waiting.So bad. #aafail | 0 |
@AmericanAir Asked for a waiver of a change fee for flight booked w/in past 24 hrs. Rep was rude. Just told me no. Didn't even try to help! | 0 |
@JetBlue Third straight time that my flight has been delayed flying with you guys. This will be my last trip with you. | 0 |
@USAirways would help if you flew bigger planes into TLH. All my team mates made it to the training but me. | 0 |
@AmericanAir Just landed - crew couldn't have been more gracious or accommodating. Although a long delay I appreciate your prompt response! | 2 |
@USAirways @satesq theres only one flt PHL-CRW per day. | 1 |
@united It was Cancelled Flightled, none of the passengers were notified. Complete violation of travelers' rights. @AerocivilCol | 0 |
.@USAirways I guess from now on I should take my chances & keep the $50 for the courtesy free because it seems cabin is always full. | 0 |
@AmericanAir @contactcej thanks! | 2 |
@SouthwestAir I already follow you and can't DM because u need to follow me back | 0 |
@united you ask a lot of customers who you routinely screw over. You know that, right? | 0 |
@united I'm glad 1K means something, lol! | 1 |
@SouthwestAir when will dates to fly go past August 7 2015? | 1 |
@JetBlue It's not so much the delays as the fact that the flight is still coming up as on time on your app. Just give us an honest estimate | 0 |
@AmericanAir I lost my (basket) ballbag on your plane | 0 |
@united yes when I got to the gate I specifically asked if there where any other seats. Very discouraging to walk past the crew. 37d | 0 |
@USAirways @PHLAirport always nice when a customer service manager threatens customers standing in his understaffed lines for the last hour | 0 |
X____x RT @JetBlue: Our fleet's on fleek. http://t.co/Y39YzDpBvU | 1 |
@SouthwestAir Any chance there's a few seats open from DEN to DAL this afternoon? | 1 |
@JetBlue Hopefully now my application for JetBlue donut designer will finally go through the proper channels. | 2 |
@united Stopped flying @united 1 yr ago bc of aggressive policy on carryon @bdl listening to pssngrs forced to chk@preboard,#notcomingback | 0 |
@united airlines.
On flight UA 1669.
Need to make UA 3781.
Can u hold the plane for us? | 1 |
@united deceptive marketing practices promised me if i booked flights i would retain my status now they are not granting. Neverflyunited | 0 |
@AmericanAir sitting on plane in Columbus, supposed to leave an hour ago. Now the mechanic can't find a tool to service the shock absorber. | 0 |
@SouthwestAir Report was filed but would like to support some active searching. Feels pretty passive now. Info on computer is precious. | 0 |
@SouthwestAir flying flight 3130 tonight at 7:20 from PBI- I have boarding position C-42. Is flight overbooked? Have funeral to attend! | 1 |
@VirginAmerica seriously would pay $30 a flight for seats that didn't have this playing.
it's really the only bad thing about flying VA | 0 |
@JetBlue now we are delayed until 1:02! This is ridiculous | 0 |
@USAirways Been stuck for 40+ minutes due to lavatory issues. No beverages. No snacks. No customer service. Flt 645 to PHO... #fail #refund | 0 |
@united you're missin the point! There was no "weather". You're lying! Seats was broken. But u claim "weather" to get out of hotels. Classy | 0 |
@JetBlue before departure, while people who are delayed get up to $200 to compensate their time.. | 0 |
@USAirways Have a 6:05pm flight out of PHL Sat, 2/21. Snow expected. Are we able to switch to an earlier flight without penalty? | 1 |
@JetBlue 2 aisles of empty #evermoreroom seats and we can't move bc we didn't pay?! #nonsense #Waste #JetBlue #jetbluebos #cheap | 0 |
@united I was rebooked, however it would have been nice not to have to wait an extra 90 min at the airport. How will you make this right? | 0 |
Bruh “@VirginAmerica: @giannilee Turn down for what. #VXSafetyDance” | 1 |
@AmericanAir I really want to get home. Tonight, preferably. Please stop delaying my plane 😢😕😦 #AmericanAirlines | 0 |
@JetBlue OK cool. I need to listen to some Dre and Snoop en route to LA. That would have been a shame. | 1 |
@AmericanAir thanks. Now my carry on that you guys insisted be checked at the gate is missing. Won't be here till Late Flight tomorrow morning. | 0 |
.@united Not what's been shared by the pilot with passengers! | 0 |
@AmericanAir thank you, truly appreciate the help, just sent a DM | 2 |
@AmericanAir can someone actually either call back or help me figure out how I'm getting home??! | 0 |
@SouthwestAir "...you in the 10 hrs we were hanging out there? Oh, no I understand things get crazy n sometimes 10 hours isn't long enough." | 0 |
@USAirways Joined Silver Preferred because I heard customer service was so great, pity I was misguided. | 0 |
@USAirways delayed I'm charlotte big surprise | 0 |
@JetBlue your airline should have a better system to Inform your clients when their flights are Cancelled Flightled last min. 😒👺 we have schedules too | 0 |
@united Who can I contact about requesting a charity donation? #ThankYou | 1 |
@united why I won't check my carry on. Watched a handler throw this bag -- miss the conveyer belt -- sat there 10 min http://t.co/lyoocx5mSH | 0 |
@USAirways or is anyone even responding to social media? AWFUL. | 0 |
@jetblue terrible landing on 915 | 0 |
@JetBlue thank you so much for your effort | 2 |
@JetBlue I love your flights! But theres always some delay unfortunately | 0 |
@USAirways let's say it's directly correLate Flightd to the chance of a replacement case. I know which would cost the airline less! | 0 |
@SouthwestAir Thank you for the vouchers after the long wait on the runway Saturday night at BWI! I really appreciate it! #SWfan | 2 |
Bingo! “@SouthwestAir: Thank you for bringing this to our attention. We'll be happy to reach out to Noah so we can make this right. ^MR” | 2 |
@united Why tell us flight is delayed, then tell us it's on time again with 20 min to spare? Don't say it's delayed unless you're sure! | 0 |
@SouthwestAir is my favorite airlines. I've never had issues with them. Plus there crew is entertaining. | 2 |
@SouthwestAir yeah they're somewhere. Hopefully getting them back today. Just frustrated tweeting. | 0 |
@JetBlue - BlueManity brought tears to my eyes. JetBlue' s commitment to giving back to the crewmembers and the community is aww inspiring! | 2 |
@JetBlue flight 16 now sent back to the gate even though the app says its leaving. Anyone have a clue? It's 36 and sunny at JFK | 0 |
@AmericanAir although you have no control of the weather, you came through with a great customer service | 2 |
@USAirways just now but no general announcement | 1 |
@United will not have to honor absurdly low mistake fares.
http://t.co/2Z3Jv73IlW vía @usatoday | 1 |
@united - blamed weather lol 78 no wind and not a cloud in the sky!! Delayed both ways 4x!! RU kidding me to charge me for 1.5lb w/8 delays? | 0 |
@SouthwestAir good to be back. See you all again in several weeks. | 2 |
@AmericanAir Flight 2954, Dallas to Grand Junction #AmazingFlightCrew | 2 |
@AmericanAir @_Lucy_May surely much better to let us all share the feedback unless you have something to hide? | 0 |
@united you get a 2nd chance today as I fly to A'dam. Let's see if you can redeem yourself after that last horrendous trip to the states. | 0 |
@USAirways gonna miss connecting flight.. Delayed flying out of Boston | 0 |
@USAirways so disappointed. Least you could do is give us access to admirals club for an hour before our flight to our wedding! | 0 |
@USAirways tell the flight from clt to srq 5080 to wait!!!!!! | 0 |
@united flight UA1459 sitting at newark waiting for a gate, seriously??? #threehoursLate Flight | 0 |
.@AmericanAir Also, not the reservations team's fault. Bad top-down decision. I feel bad for the reservations AND social media teams. | 0 |
@USAirways well, depending on the policy will make the determination as to which airline is selected to travel. | 1 |
@USAirways what is wrong with you guys and your inability to get planes in and out of Philly on time. Our pilot gave us a answer that was bs | 0 |
@united please review and fix your baggage procedures at Dulles because it happens every week when my sister travels there on your airline | 0 |
@JetBlue word thanks | 2 |
@VirginAmerica @ladygaga @carrieunderwood After last night #tribute #SoundOfMusic #Oscars2015 @ladygaga! I think @carrieunderwood agree | 1 |
@AmericanAir that's absolutely horrible customer service. The person supposed to call me can't immediately call back when disconnected??? | 0 |
@united all 4 of us are on standby in Houston tomorrow for flights to Calgary. If you could get us on one or two of those that would help | 0 |
@united how does it get Cancelled Flightled 10 hours before take off? | 0 |
@USAirways It is the 2nd person when I called again to ask, could not catch her name, rejected the request | 0 |
@united. It's not my first time flying to the US. I have medical info. Looking for practical like my adapted seat cushion allowed on? | 1 |
@AmericanAir lost my cats, missed their flights, kept them crated 30 hrs for a would-be 5 hr trip. You'll never touch my pets again. | 0 |
@AmericanAir flight AA1119, cx to AA157. Killing my layover, still wanting breakfast. I'm hungry! Get me to DFW! | 0 |