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|---|---|---|---|---|---|---|---|---|
Can my 19 year old daughter open a savings account at the bank? | [] | [
"age_limit",
"top_up_by_bank_transfer_charge",
"transfer_into_account"
] | {
"type": null,
"score": [
0.0402984619140625,
0.027554823085665703,
0.035250648856163025
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.36211541295051575,
"agent": null
} | null | {} |
How old do you have to be to get an account? | [] | [
"age_limit",
"transfer_into_account"
] | {
"type": null,
"score": [
0.1327563226222992,
0.059320881962776184
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.35903966426849365,
"agent": null
} | null | {} |
What's the minimum age for opening an account? | [] | [
"age_limit",
"transfer_into_account"
] | {
"type": null,
"score": [
0.17779318988323212,
0.035361867398023605
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.37700432538986206,
"agent": null
} | null | {} |
I would like an account for my children, how do I go about doing this? | [] | [
"transfer_into_account"
] | {
"type": null,
"score": [
0.10261338949203491
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.35770541429519653,
"agent": null
} | null | {} |
Can my children have their own account? | [] | [
"transfer_into_account"
] | {
"type": null,
"score": [
0.07310378551483154
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3491385877132416,
"agent": null
} | null | {} |
Is it possible to open an account for my children? | [] | [
"transfer_into_account"
] | {
"type": null,
"score": [
0.07903849333524704
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.35353121161460876,
"agent": null
} | null | {} |
Do my kids have to be a certain age to use this service? | [] | [
"age_limit"
] | {
"type": null,
"score": [
0.18593108654022217
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3562617599964142,
"agent": null
} | null | {} |
How old do you have to be to be able to open an account? | [] | [
"age_limit",
"transfer_into_account"
] | {
"type": null,
"score": [
0.1318325698375702,
0.05112748593091965
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3543526828289032,
"agent": null
} | null | {} |
Is there an age limit? | [] | [
"age_limit"
] | {
"type": null,
"score": [
0.3473483920097351
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.40894249081611633,
"agent": null
} | null | {} |
What are the age requirements for opening an account? | [] | [
"age_limit",
"transfer_into_account"
] | {
"type": null,
"score": [
0.16504953801631927,
0.039710380136966705
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3556542694568634,
"agent": null
} | null | {} |
will i be able to open an account for my daughter | [] | [
"age_limit",
"transfer_into_account"
] | {
"type": null,
"score": [
0.02667972631752491,
0.054426223039627075
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3623039424419403,
"agent": null
} | null | {} |
How old do I need to be to open an account? | [] | [
"age_limit",
"transfer_into_account"
] | {
"type": null,
"score": [
0.13090424239635468,
0.04939543083310127
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.35129109025001526,
"agent": null
} | null | {} |
What age can sign up for services? | [] | [
"age_limit"
] | {
"type": null,
"score": [
0.1668998897075653
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.36636215448379517,
"agent": null
} | null | {} |
How old do my kids have to be to use your service? | [] | [
"age_limit"
] | {
"type": null,
"score": [
0.1345614790916443
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.36386922001838684,
"agent": null
} | null | {} |
What age do my kids need to be to use your service? | [] | [
"age_limit"
] | {
"type": null,
"score": [
0.13767944276332855
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3633653223514557,
"agent": null
} | null | {} |
How old do my children need to be to open an account? | [] | [
"age_limit",
"transfer_into_account"
] | {
"type": null,
"score": [
0.10588636994361877,
0.05249388888478279
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3394760191440582,
"agent": null
} | null | {} |
How old does my kids need to be to open an account? | [] | [
"age_limit",
"transfer_into_account"
] | {
"type": null,
"score": [
0.10793980211019516,
0.052098535001277924
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.33813321590423584,
"agent": null
} | null | {} |
How young can someone be in order to open an account? | [] | [
"age_limit",
"transfer_into_account"
] | {
"type": null,
"score": [
0.10928525775671005,
0.046432968229055405
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.35546499490737915,
"agent": null
} | null | {} |
What is the youngest someone can be to open an account? | [] | [
"age_limit",
"transfer_into_account"
] | {
"type": null,
"score": [
0.11987295001745224,
0.03563762456178665
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3603803813457489,
"agent": null
} | null | {} |
How old does one have to be to have an account with the bank? | [] | [
"age_limit",
"top_up_by_bank_transfer_charge",
"transfer_into_account"
] | {
"type": null,
"score": [
0.09914162009954453,
0.03817681223154068,
0.051094286143779755
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3508084714412689,
"agent": null
} | null | {} |
How do I get my PIN unlocked? | [] | [
"change_pin",
"pin_blocked"
] | {
"type": null,
"score": [
0.04517897963523865,
0.05840633064508438
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3852441906929016,
"agent": null
} | null | {} |
Where can I view my PIN? | [] | [
"change_pin",
"pin_blocked"
] | {
"type": null,
"score": [
0.04106659069657326,
0.03126997500658035
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3837277889251709,
"agent": null
} | null | {} |
Will you reinstate my PIN? | [] | [
"change_pin"
] | {
"type": null,
"score": [
0.05768965929746628
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3741094768047333,
"agent": null
} | null | {} |
I accidentally blocked my PIN. How do I reset it? | [] | [
"passcode_forgotten",
"pin_blocked"
] | {
"type": null,
"score": [
0.030372438952326775,
0.1057586669921875
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.36336249113082886,
"agent": null
} | null | {} |
How do I unblock my pin after entering it wrong too many times? | [] | [
"card_payment_wrong_exchange_rate",
"pin_blocked",
"wrong_amount_of_cash_received"
] | {
"type": null,
"score": [
0.02658543922007084,
0.061760324984788895,
0.027849989011883736
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3798919916152954,
"agent": null
} | null | {} |
I used the wrong ping too many times and now the account is blocked. How do I unblock? | [] | [
"pin_blocked"
] | {
"type": null,
"score": [
0.05188947170972824
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3774607479572296,
"agent": null
} | null | {} |
I need help because I drunken blocked my card? | [] | [
"pin_blocked"
] | {
"type": null,
"score": [
0.10350853204727173
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.36976882815361023,
"agent": null
} | null | {} |
How do I reset my PIN, I can't seem to use my card? | [] | [
"card_not_working",
"change_pin",
"passcode_forgotten"
] | {
"type": null,
"score": [
0.03448090702295303,
0.03845297545194626,
0.02668009325861931
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3648315966129303,
"agent": null
} | null | {} |
When I put the wrong pin too much, I got blocked, so can you help me unblock my pin | [] | [
"change_pin",
"pin_blocked",
"wrong_amount_of_cash_received"
] | {
"type": null,
"score": [
0.026125265285372734,
0.12379151582717896,
0.027972640469670296
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.35603225231170654,
"agent": null
} | null | {} |
My pin was blocked, how do I make it so I can use it? | [] | [
"change_pin",
"pin_blocked"
] | {
"type": null,
"score": [
0.028211835771799088,
0.2630527913570404
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3703196942806244,
"agent": null
} | null | {} |
How many tries do I have to enter my pin before I'm blocked? | [] | [
"pin_blocked"
] | {
"type": null,
"score": [
0.11067647486925125
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3634403347969055,
"agent": null
} | null | {} |
What should I do if I've tried to enter my PIN too often? | [] | [
"pin_blocked"
] | {
"type": null,
"score": [
0.03173556551337242
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3609110414981842,
"agent": null
} | null | {} |
I have exceeded the number of times I can try my PIN | [] | [
"pin_blocked",
"top_up_limits"
] | {
"type": null,
"score": [
0.031348817050457,
0.031019307672977448
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.40056541562080383,
"agent": null
} | null | {} |
How can I unblock a blocked pin number for my account? | [] | [
"pin_blocked"
] | {
"type": null,
"score": [
0.1368803232908249
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3657064139842987,
"agent": null
} | null | {} |
What do I do if the bank machine won't accept my PIN attempts anymore? | [] | [
"pin_blocked"
] | {
"type": null,
"score": [
0.033643465489149094
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3551386892795563,
"agent": null
} | null | {} |
Can you unlock my pin? I think I entered the wrong pin too many times. | [] | [
"change_pin",
"pin_blocked"
] | {
"type": null,
"score": [
0.038323745131492615,
0.03432244434952736
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3648320734500885,
"agent": null
} | null | {} |
How do I deal with a blocked PIN? | [] | [
"pin_blocked"
] | {
"type": null,
"score": [
0.3354696035385132
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3803733289241791,
"agent": null
} | null | {} |
I attempted to use my card while I was intoxicated, and I failed to input my PIN, and the machine kept my card. How soon can I have it back? | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3656597137451172,
"agent": null
} | null | {} |
Can I unblock my card using the app? | [] | [
"exchange_via_app",
"pin_blocked"
] | {
"type": null,
"score": [
0.09605437517166138,
0.04480326175689697
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3900977671146393,
"agent": null
} | null | {} |
I'v exhausted all the of times I can try my PIN | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3807257115840912,
"agent": null
} | null | {} |
How can I unlock my pin from too many tries? | [] | [
"change_pin",
"pin_blocked",
"top_up_limits"
] | {
"type": null,
"score": [
0.02696133404970169,
0.04169173538684845,
0.026937304064631462
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.37844547629356384,
"agent": null
} | null | {} |
Help! I forgot my PIN and have been locked out of using my card. | [] | [
"change_pin",
"passcode_forgotten",
"pin_blocked"
] | {
"type": null,
"score": [
0.030733531340956688,
0.047376081347465515,
0.037443857640028
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3600206673145294,
"agent": null
} | null | {} |
My account is blocked, how do I log in now | [] | [
"pin_blocked",
"transfer_into_account"
] | {
"type": null,
"score": [
0.10253603756427765,
0.031404562294483185
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3620855212211609,
"agent": null
} | null | {} |
Why did I get blocked? | [] | [
"pin_blocked"
] | {
"type": null,
"score": [
0.12317650020122528
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4071105718612671,
"agent": null
} | null | {} |
Are you able to unblock my pin? | [] | [
"pin_blocked"
] | {
"type": null,
"score": [
0.10170108824968338
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.35150304436683655,
"agent": null
} | null | {} |
Can you assist me with unblocking my PIN? I put it in wrong too many times. | [] | [
"pin_blocked"
] | {
"type": null,
"score": [
0.08404741436243057
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3613283932209015,
"agent": null
} | null | {} |
I entered the wrong pin too many times and now I am blocked. Help me unblock! | [] | [
"pin_blocked"
] | {
"type": null,
"score": [
0.10378193110227585
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3525031507015228,
"agent": null
} | null | {} |
My pins seems to be blocked, can you unblock it please | [] | [
"pin_blocked"
] | {
"type": null,
"score": [
0.1944093406200409
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3752286732196808,
"agent": null
} | null | {} |
Can you unblock my pin after too many wrong pin attempts? | [] | [
"pin_blocked"
] | {
"type": null,
"score": [
0.0729772076010704
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.391250878572464,
"agent": null
} | null | {} |
What can you do to unblock my pin? | [] | [
"pin_blocked"
] | {
"type": null,
"score": [
0.1024106815457344
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3613121211528778,
"agent": null
} | null | {} |
My PIN is blocked, what do I do? | [] | [
"pin_blocked"
] | {
"type": null,
"score": [
0.2910165786743164
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.38378292322158813,
"agent": null
} | null | {} |
Can I reactivate my PIN? | [] | [
"activate_my_card",
"change_pin",
"pin_blocked"
] | {
"type": null,
"score": [
0.028129413723945618,
0.06211530417203903,
0.03281792625784874
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4084498882293701,
"agent": null
} | null | {} |
How do I reset my PIN? | [] | [
"change_pin",
"passcode_forgotten"
] | {
"type": null,
"score": [
0.05556739866733551,
0.027880238369107246
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.36156976222991943,
"agent": null
} | null | {} |
Can I unblock my pin? | [] | [
"pin_blocked"
] | {
"type": null,
"score": [
0.12371563911437988
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.36267662048339844,
"agent": null
} | null | {} |
How do I unblock my PIN? | [] | [
"pin_blocked"
] | {
"type": null,
"score": [
0.1152828261256218
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3505074977874756,
"agent": null
} | null | {} |
My card's frozen, what can I do? | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.35640886425971985,
"agent": null
} | null | {} |
How can I unlock the pin? | [] | [
"change_pin",
"pin_blocked"
] | {
"type": null,
"score": [
0.04619112238287926,
0.06361404806375504
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3773854374885559,
"agent": null
} | null | {} |
Since my pin is blocked, would you help me unblock it? | [] | [
"pin_blocked"
] | {
"type": null,
"score": [
0.17182917892932892
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3572321832180023,
"agent": null
} | null | {} |
My PIN is not working and I need assistance. | [] | [
"card_not_working",
"change_pin",
"pin_blocked"
] | {
"type": null,
"score": [
0.08911152929067612,
0.04544484242796898,
0.03838345780968666
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.36833956837654114,
"agent": null
} | null | {} |
Where can I get my PIN unblocked? | [] | [
"pin_blocked"
] | {
"type": null,
"score": [
0.1030150055885315
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3411296308040619,
"agent": null
} | null | {} |
Are contactless payments enabled on my new card? | [] | [
"contactless_not_working"
] | {
"type": null,
"score": [
0.13506999611854553
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3915802240371704,
"agent": null
} | null | {} |
My contanctless has stopped working | [] | [
"card_not_working",
"contactless_not_working"
] | {
"type": null,
"score": [
0.033857833594083786,
0.09312936663627625
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.41491350531578064,
"agent": null
} | null | {} |
what is required documents for new card process ? | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3707476854324341,
"agent": null
} | null | {} |
I don't know what's wrong, my contactless stopped working. Tried it in a few different places today and it didn't work in any of them. | [] | [
"card_not_working",
"contactless_not_working"
] | {
"type": null,
"score": [
0.04686415195465088,
0.23718169331550598
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.4050745666027069,
"agent": null
} | null | {} |
How do I get the contactless feature to work for my card? | [] | [
"contactless_not_working"
] | {
"type": null,
"score": [
0.3161543905735016
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3442137837409973,
"agent": null
} | null | {} |
I tried to pay contactless at the bus today and it didn't work. Any ideas why? | [] | [
"contactless_not_working"
] | {
"type": null,
"score": [
0.15439829230308533
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.40081986784935,
"agent": null
} | null | {} |
I've been unable to pay contactless with my card for over a week now. Is there a way to fix this issue? | [] | [
"contactless_not_working"
] | {
"type": null,
"score": [
0.12233715504407883
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.37997347116470337,
"agent": null
} | null | {} |
Do you know why my contactless won't work? | [] | [
"card_not_working",
"contactless_not_working"
] | {
"type": null,
"score": [
0.03467274829745293,
0.34633615612983704
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.38905560970306396,
"agent": null
} | null | {} |
My contactless payments have not been completed successfully. | [] | [
"contactless_not_working",
"pending_card_payment"
] | {
"type": null,
"score": [
0.12974120676517487,
0.029160039499402046
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3606390357017517,
"agent": null
} | null | {} |
Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today? | [] | [
"contactless_not_working"
] | {
"type": null,
"score": [
0.1179632619023323
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3889753520488739,
"agent": null
} | null | {} |
For some reason my contactless has stopped working. I don't know what the problem is. What can I do? | [] | [
"card_not_working",
"contactless_not_working"
] | {
"type": null,
"score": [
0.035042766481637955,
0.27225297689437866
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.407603919506073,
"agent": null
} | null | {} |
I couldn't use my contactless this morning, it wasn't accepted. | [] | [
"contactless_not_working"
] | {
"type": null,
"score": [
0.1594608873128891
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.38308414816856384,
"agent": null
} | null | {} |
Contactless isn't working for me | [] | [
"contactless_not_working"
] | {
"type": null,
"score": [
0.3995262086391449
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3956816792488098,
"agent": null
} | null | {} |
Why wouldn't the contactless payment work when I tried to pay at the bus today? | [] | [
"contactless_not_working"
] | {
"type": null,
"score": [
0.12698835134506226
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.39030635356903076,
"agent": null
} | null | {} |
How do I check my security settings to allow contactless pay? | [] | [
"contactless_not_working"
] | {
"type": null,
"score": [
0.10520216822624207
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4220964312553406,
"agent": null
} | null | {} |
What can I do if contactless doesn't work? | [] | [
"card_not_working",
"contactless_not_working"
] | {
"type": null,
"score": [
0.026760948821902275,
0.36260131001472473
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.39872515201568604,
"agent": null
} | null | {} |
Fix my contactless | [] | [
"contactless_not_working"
] | {
"type": null,
"score": [
0.24261067807674408
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3881266117095947,
"agent": null
} | null | {} |
How can I make my contactless work for the metro? | [] | [
"contactless_not_working"
] | {
"type": null,
"score": [
0.19979135692119598
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3857797086238861,
"agent": null
} | null | {} |
My contactless is not working | [] | [
"card_not_working",
"contactless_not_working"
] | {
"type": null,
"score": [
0.02800343558192253,
0.38733115792274475
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.37640976905822754,
"agent": null
} | null | {} |
Can you help my fix my contactless? | [] | [
"contactless_not_working"
] | {
"type": null,
"score": [
0.214041605591774
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.38674408197402954,
"agent": null
} | null | {} |
For some reason my contactless won't work for me. | [] | [
"contactless_not_working"
] | {
"type": null,
"score": [
0.3466300368309021
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.40452879667282104,
"agent": null
} | null | {} |
I'm unable to use contactless payments for purchases. | [] | [
"contactless_not_working"
] | {
"type": null,
"score": [
0.1458902806043625
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.37975063920021057,
"agent": null
} | null | {} |
When I tried to pay for my bus ride, the contactless payment wouldn't work. How can I prevent this in the future? | [] | [
"contactless_not_working"
] | {
"type": null,
"score": [
0.1059405505657196
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.38279491662979126,
"agent": null
} | null | {} |
The NFC payment wouldn't work on the bus today. Help? | [] | [
"card_not_working"
] | {
"type": null,
"score": [
0.027593249455094337
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3860163986682892,
"agent": null
} | null | {} |
I wanted to use my card contactless but it doesn't seem to be working, what could be the problem? | [] | [
"card_not_working",
"contactless_not_working"
] | {
"type": null,
"score": [
0.04000683128833771,
0.3464938700199127
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3658654987812042,
"agent": null
} | null | {} |
How do I make contactless work | [] | [
"contactless_not_working"
] | {
"type": null,
"score": [
0.3355320692062378
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.354846328496933,
"agent": null
} | null | {} |
what is the charges for new card? | [] | [
"card_payment_fee_charged",
"top_up_by_card_charge",
"transfer_fee_charged"
] | {
"type": null,
"score": [
0.038946520537137985,
0.0320599302649498,
0.037099309265613556
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3863433301448822,
"agent": null
} | null | {} |
The contactless I have won't work. | [] | [
"card_not_working",
"contactless_not_working"
] | {
"type": null,
"score": [
0.03011907823383808,
0.341600239276886
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.38922005891799927,
"agent": null
} | null | {} |
Why isn't my contactless not working? | [] | [
"card_not_working",
"contactless_not_working"
] | {
"type": null,
"score": [
0.030947554856538773,
0.39801397919654846
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.39122065901756287,
"agent": null
} | null | {} |
I wanted to use my contactless at the metro today but it didn't accept it! | [] | [
"contactless_not_working"
] | {
"type": null,
"score": [
0.16734854876995087
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4200446903705597,
"agent": null
} | null | {} |
It didnt work when I tried to pay contactless at the bus today. Why? | [] | [
"card_not_working",
"contactless_not_working"
] | {
"type": null,
"score": [
0.030235864222049713,
0.12483803182840347
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4110640585422516,
"agent": null
} | null | {} |
I am not able to do contactless. | [] | [
"contactless_not_working"
] | {
"type": null,
"score": [
0.2960379421710968
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3759150505065918,
"agent": null
} | null | {} |
How do I use contactless payments? | [] | [
"contactless_not_working"
] | {
"type": null,
"score": [
0.17807728052139282
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.38484784960746765,
"agent": null
} | null | {} |
Help me with my contactless which isn't working. | [] | [
"contactless_not_working"
] | {
"type": null,
"score": [
0.380645215511322
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.38691264390945435,
"agent": null
} | null | {} |
How can I fix a problem where contactless isn't working? | [] | [
"contactless_not_working"
] | {
"type": null,
"score": [
0.38693347573280334
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.4147392511367798,
"agent": null
} | null | {} |
How do I use contactless pay? | [] | [
"contactless_not_working"
] | {
"type": null,
"score": [
0.18902793526649475
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.43518173694610596,
"agent": null
} | null | {} |
How do I enable contactless pay? | [] | [
"contactless_not_working"
] | {
"type": null,
"score": [
0.1983799934387207
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4237169027328491,
"agent": null
} | null | {} |
Do I need to make a regular payment before a contactless one? | [] | [
"contactless_not_working",
"declined_card_payment"
] | {
"type": null,
"score": [
0.09028731286525726,
0.02900741435587406
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3858107626438141,
"agent": null
} | null | {} |
How can I find out where my contactless works? | [] | [
"contactless_not_working"
] | {
"type": null,
"score": [
0.1910102218389511
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3590466380119324,
"agent": null
} | null | {} |
Should i reinstall the payment app? | [] | [
"exchange_via_app"
] | {
"type": null,
"score": [
0.0592048317193985
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3492843210697174,
"agent": null
} | null | {} |