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dict | external_id
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|---|---|---|---|---|---|---|---|---|---|
When I made a transfer, there was a fee. Why? | [] | [
"card_payment_fee_charged",
"transfer_fee_charged",
"why_verify_identity"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4287961423397064,
"agent": null
} | null | {} | {
"test_vector": null
} |
I was charged a fee for my transfer. | [] | [
"card_payment_fee_charged",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4655170440673828,
"agent": null
} | null | {} | {
"test_vector": null
} |
Is there a reason I was charged a fee to transfer? | [] | [
"card_payment_fee_charged",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4477476477622986,
"agent": null
} | null | {} | {
"test_vector": null
} |
Why was a charged just for transferring? | [] | [
"transfer_fee_charged",
"why_verify_identity"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.5069983601570129,
"agent": null
} | null | {} | {
"test_vector": null
} |
I had to pay in order to do a transfer | [] | [
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.49191319942474365,
"agent": null
} | null | {} | {
"test_vector": null
} |
What is the transfer fee charge? | [] | [
"card_payment_fee_charged",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4241335690021515,
"agent": null
} | null | {} | {
"test_vector": null
} |
Why was I charged extra for transferring money? | [] | [
"extra_charge_on_statement",
"receiving_money",
"transfer_fee_charged",
"why_verify_identity"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4518187344074249,
"agent": null
} | null | {} | {
"test_vector": null
} |
im not paying this transfer fee | [] | [
"card_payment_fee_charged",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.43152758479118347,
"agent": null
} | null | {} | {
"test_vector": null
} |
I am being charged a transfer fee aren't they free? | [] | [
"card_payment_fee_charged",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.43091127276420593,
"agent": null
} | null | {} | {
"test_vector": null
} |
What is the maximum I can transfer before I incur fees? | [] | [
"disposable_card_limits",
"top_up_limits",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3465423285961151,
"agent": null
} | null | {} | {
"test_vector": null
} |
I got 2 transfer fees and I thought transfers were free. | [] | [
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4030211567878723,
"agent": null
} | null | {} | {
"test_vector": null
} |
Why am I being charged a fee for transferring money? | [] | [
"card_payment_fee_charged",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4544513523578644,
"agent": null
} | null | {} | {
"test_vector": null
} |
Do charge fees for transfers? | [] | [
"card_payment_fee_charged",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4279748797416687,
"agent": null
} | null | {} | {
"test_vector": null
} |
I recently got a new place while I'm staying abroad and have been using this account to manage payments, but suddenly I am seeing fees increase. Where are these additional fees coming from? | [] | [
"card_payment_fee_charged",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3932843804359436,
"agent": null
} | null | {} | {
"test_vector": null
} |
Hi, Please help me, as i have transferred some amount but receiver did not get the same amount. He received a bit less. Due to this again i need to transfer the difference. I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this. | [] | [
"transfer_fee_charged",
"transfer_into_account",
"transfer_not_received_by_recipient"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4198234975337982,
"agent": null
} | null | {} | {
"test_vector": null
} |
Why did I get charged for something I bought online? Even though it was international, I thought it would be covered. | [] | [
"country_support"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.47534725069999695,
"agent": null
} | null | {} | {
"test_vector": null
} |
Why were there additional charges when transferring? | [] | [
"extra_charge_on_statement",
"transfer_fee_charged",
"why_verify_identity"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.44893237948417664,
"agent": null
} | null | {} | {
"test_vector": null
} |
I was charged more when I transferred! | [] | [
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.46211880445480347,
"agent": null
} | null | {} | {
"test_vector": null
} |
Is there a transfer fee? | [] | [
"card_payment_fee_charged",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.41531121730804443,
"agent": null
} | null | {} | {
"test_vector": null
} |
I'm not sure why I was charged an extra fee for transferring funds. | [] | [
"card_payment_fee_charged",
"transfer_fee_charged",
"why_verify_identity"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.433196097612381,
"agent": null
} | null | {} | {
"test_vector": null
} |
I thought transfers were free, why was I charged a fee? | [] | [
"card_payment_fee_charged",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.42151713371276855,
"agent": null
} | null | {} | {
"test_vector": null
} |
My receipt shows an extra charge on my transfer, why is this? | [] | [
"extra_charge_on_statement",
"why_verify_identity"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.41579166054725647,
"agent": null
} | null | {} | {
"test_vector": null
} |
I was charged a fee when making this transfer, and I don't think I should have been! | [] | [
"card_payment_fee_charged",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4463016986846924,
"agent": null
} | null | {} | {
"test_vector": null
} |
I sent out money, but was charged extra for transferring. Why? | [] | [
"receiving_money",
"transfer_fee_charged",
"why_verify_identity"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.451754629611969,
"agent": null
} | null | {} | {
"test_vector": null
} |
Why am I seeing a transfer fee? | [] | [
"card_payment_fee_charged",
"transfer_fee_charged",
"why_verify_identity"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.44281041622161865,
"agent": null
} | null | {} | {
"test_vector": null
} |
There was an extra charge when I made a transfer. | [] | [
"extra_charge_on_statement",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.44785168766975403,
"agent": null
} | null | {} | {
"test_vector": null
} |
I need someone to alert me as to what's going on. I had transferred an amount but the receiver is saying that the amount is somewhat less than what I sent over. I now have to make another transfer to make up the difference. | [] | [
"transfer_not_received_by_recipient",
"wrong_amount_of_cash_received"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.38485944271087646,
"agent": null
} | null | {} | {
"test_vector": null
} |
I was charge a fee for my transfer, why? | [] | [
"card_payment_fee_charged",
"transfer_fee_charged",
"why_verify_identity"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4471533000469208,
"agent": null
} | null | {} | {
"test_vector": null
} |
Why was there a fee for my transfer? | [] | [
"card_payment_fee_charged",
"transfer_fee_charged",
"why_verify_identity"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4325333833694458,
"agent": null
} | null | {} | {
"test_vector": null
} |
Why was my transfer charged fees? | [] | [
"card_payment_fee_charged",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.45927000045776367,
"agent": null
} | null | {} | {
"test_vector": null
} |
Is there supposed to be a fee for the transfer I made? | [] | [
"card_payment_fee_charged",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.414412260055542,
"agent": null
} | null | {} | {
"test_vector": null
} |
In the past month I often used this account to manage payments for my new holiday villa. Now all of a sudden your fees have increased exorbitantly! Don't you have a rewards programme for frequent users? | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3715917766094208,
"agent": null
} | null | {} | {
"test_vector": null
} |
Why was I charged a fee for a transfer? | [] | [
"card_payment_fee_charged",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4557211399078369,
"agent": null
} | null | {} | {
"test_vector": null
} |
What extra charges are there? | [] | [
"exchange_charge",
"extra_charge_on_statement",
"top_up_by_card_charge"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4226823151111603,
"agent": null
} | null | {} | {
"test_vector": null
} |
I know that I am able to make transfers for free. That was something that I valued. After I bought something online from abroad I noticed that I got charged a fee? What is this and can it be removed? | [] | [
"card_payment_fee_charged",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.431449294090271,
"agent": null
} | null | {} | {
"test_vector": null
} |
I transferred money and was charged and want to know why. | [] | [
"receiving_money",
"transfer_fee_charged",
"why_verify_identity"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4702931046485901,
"agent": null
} | null | {} | {
"test_vector": null
} |
I was charged for something I didn't expect | [] | [
"card_payment_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.45307445526123047,
"agent": null
} | null | {} | {
"test_vector": null
} |
I purchased some makeup through a site in China, and I was under the impression that when I make transfers there is no fee. Why am I seeing this fee now? I am not happy about this at all. | [] | [
"card_payment_fee_charged",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4356197714805603,
"agent": null
} | null | {} | {
"test_vector": null
} |
I got charged and extra fee when I transferred money so why was I charged? | [] | [
"card_payment_fee_charged",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.47056031227111816,
"agent": null
} | null | {} | {
"test_vector": null
} |
Can you explain the transfer fee to me? | [] | [
"card_payment_fee_charged",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.40226465463638306,
"agent": null
} | null | {} | {
"test_vector": null
} |
Will salary be received through this? | [] | [
"receiving_money"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.39858952164649963,
"agent": null
} | null | {} | {
"test_vector": null
} |
How can I get paid in a different currency? | [] | [
"fiat_currency_support",
"receiving_money",
"supported_cards_and_currencies"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.45842766761779785,
"agent": null
} | null | {} | {
"test_vector": null
} |
Can I receive my salary in a currency other than what it is deposited in? | [] | [
"fiat_currency_support",
"receiving_money",
"supported_cards_and_currencies"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.42983078956604004,
"agent": null
} | null | {} | {
"test_vector": null
} |
Can I get my salary through this? | [] | [
"receiving_money"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3688473701477051,
"agent": null
} | null | {} | {
"test_vector": null
} |
How can someone send me money? | [] | [
"receiving_money"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3685333728790283,
"agent": null
} | null | {} | {
"test_vector": null
} |
Is there a problem with receiving my salary in GBP? | [] | [
"apple_pay_or_google_pay",
"receiving_money"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.36710017919540405,
"agent": null
} | null | {} | {
"test_vector": null
} |
Do I need to choose GBP to get my salary deposited properly? | [] | [
"apple_pay_or_google_pay"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.37889230251312256,
"agent": null
} | null | {} | {
"test_vector": null
} |
I get paid in GBP. Should I configure this and if so, where? | [] | [
"apple_pay_or_google_pay"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.40257999300956726,
"agent": null
} | null | {} | {
"test_vector": null
} |
Is it possible for me to get money out in a different currency? | [] | [
"fiat_currency_support",
"receiving_money",
"supported_cards_and_currencies"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.36073869466781616,
"agent": null
} | null | {} | {
"test_vector": null
} |
Can I use this to receive my salary? | [] | [
"receiving_money"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3852851390838623,
"agent": null
} | null | {} | {
"test_vector": null
} |
My salary is received in the form of GBP. Do I need to do anything specific to configure this? | [] | [
"apple_pay_or_google_pay"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3964449167251587,
"agent": null
} | null | {} | {
"test_vector": null
} |
How do people send me money? | [] | [
"receiving_money"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.35621386766433716,
"agent": null
} | null | {} | {
"test_vector": null
} |
Is GBP a supported currency? | [] | [
"fiat_currency_support",
"supported_cards_and_currencies"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3909549117088318,
"agent": null
} | null | {} | {
"test_vector": null
} |
Do I need to establish I am paid in GBP before a transfer? | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4210430085659027,
"agent": null
} | null | {} | {
"test_vector": null
} |
Salary in GBP has been received, does it need to be configured elsewhere? | [] | [
"apple_pay_or_google_pay"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4211575388908386,
"agent": null
} | null | {} | {
"test_vector": null
} |
How do i get my salary in the account? | [] | [
"transfer_into_account"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.395120233297348,
"agent": null
} | null | {} | {
"test_vector": null
} |
What are the ways for others to transfer me money? | [] | [
"receiving_money"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3744330108165741,
"agent": null
} | null | {} | {
"test_vector": null
} |
What different ways are there for someone to send me money? | [] | [
"receiving_money"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3529376685619354,
"agent": null
} | null | {} | {
"test_vector": null
} |
What do I need to do to transfer my paycheck to my account? | [] | [
"transfer_into_account"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.47053036093711853,
"agent": null
} | null | {} | {
"test_vector": null
} |
How can my friend send me money? | [] | [
"receiving_money"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3663320243358612,
"agent": null
} | null | {} | {
"test_vector": null
} |
Can I directly transfer my salary onto here? | [] | [
"receiving_money",
"transfer_into_account"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4526120126247406,
"agent": null
} | null | {} | {
"test_vector": null
} |
Can this be used to receive my salary? | [] | [
"receiving_money"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3784252405166626,
"agent": null
} | null | {} | {
"test_vector": null
} |
Is it possible to deposit money in GBP? | [] | [
"receiving_money"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3593655228614807,
"agent": null
} | null | {} | {
"test_vector": null
} |
I received my salary in GBP. How do I change this to my currency? | [] | [
"supported_cards_and_currencies"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4195514917373657,
"agent": null
} | null | {} | {
"test_vector": null
} |
How can my friend transfer money to me? | [] | [
"receiving_money",
"transfer_not_received_by_recipient"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3623164892196655,
"agent": null
} | null | {} | {
"test_vector": null
} |
Can my friends send me money? | [] | [
"receiving_money"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.35370388627052307,
"agent": null
} | null | {} | {
"test_vector": null
} |
How do I deposit my paycheck to this account? | [] | [
"transfer_into_account"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.40661734342575073,
"agent": null
} | null | {} | {
"test_vector": null
} |
Can I use this account to receive my salary? | [] | [
"receiving_money",
"transfer_into_account"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.38652682304382324,
"agent": null
} | null | {} | {
"test_vector": null
} |
Can i deposit my salary to this account? | [] | [
"transfer_into_account"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3734498918056488,
"agent": null
} | null | {} | {
"test_vector": null
} |
How do I get my salary through this account? | [] | [
"transfer_into_account"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3870070278644562,
"agent": null
} | null | {} | {
"test_vector": null
} |
What if I need my salary in a different currency? | [] | [
"fiat_currency_support",
"supported_cards_and_currencies"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.444217711687088,
"agent": null
} | null | {} | {
"test_vector": null
} |
I receive my salary in GBP. Do I need to configure this somehwere? | [] | [
"apple_pay_or_google_pay"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.39419025182724,
"agent": null
} | null | {} | {
"test_vector": null
} |
Do you know if I can use this for my salary? | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3760347366333008,
"agent": null
} | null | {} | {
"test_vector": null
} |
How do I get my paycheck through this? | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.42053866386413574,
"agent": null
} | null | {} | {
"test_vector": null
} |
can I transfer my salary if it's in a different currency? | [] | [
"fiat_currency_support",
"supported_cards_and_currencies"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.48299309611320496,
"agent": null
} | null | {} | {
"test_vector": null
} |
Can I get paid in a different currency? | [] | [
"fiat_currency_support",
"supported_cards_and_currencies"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4640313684940338,
"agent": null
} | null | {} | {
"test_vector": null
} |
Is my salary eligible for this? | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3712368607521057,
"agent": null
} | null | {} | {
"test_vector": null
} |
My salary is in GBP; how can I note this in the app? | [] | [
"apple_pay_or_google_pay"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3968542814254761,
"agent": null
} | null | {} | {
"test_vector": null
} |
Can I get paid in another currency? | [] | [
"fiat_currency_support",
"receiving_money",
"supported_cards_and_currencies"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4637875258922577,
"agent": null
} | null | {} | {
"test_vector": null
} |
Can I get my paycheck through here? | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.428650826215744,
"agent": null
} | null | {} | {
"test_vector": null
} |
dont understand why transfer failed | [] | [
"failed_transfer",
"top_up_failed"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3791114091873169,
"agent": null
} | null | {} | {
"test_vector": null
} |
Please help me make a transfer. I keep receiving an error and I'm trying to make the initial mortgage payment for a flat I'm buying. What is the deal here? | [] | [
"failed_transfer"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.40983155369758606,
"agent": null
} | null | {} | {
"test_vector": null
} |
My transfer didn't work | [] | [
"card_not_working",
"pending_transfer",
"transfer_fee_charged",
"transfer_not_received_by_recipient"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.42647525668144226,
"agent": null
} | null | {} | {
"test_vector": null
} |
Fix your system. I can't make transfers, I've tried like 5 times already. | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.41202738881111145,
"agent": null
} | null | {} | {
"test_vector": null
} |
Tell me why my transfer failed! | [] | [
"failed_transfer",
"top_up_failed"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.36517366766929626,
"agent": null
} | null | {} | {
"test_vector": null
} |
My transfer did not go through. | [] | [
"failed_transfer",
"pending_transfer",
"transfer_not_received_by_recipient"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.43555986881256104,
"agent": null
} | null | {} | {
"test_vector": null
} |
Why was I not able to complete a transfer? | [] | [
"failed_transfer",
"pending_transfer"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4004583954811096,
"agent": null
} | null | {} | {
"test_vector": null
} |
Can you help me figure out what's happening? I'm trying to transfer money to a friend but it keeps getting returned. I'm not sure what i'm doing wrong. | [] | [
"card_not_working",
"receiving_money"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.34659504890441895,
"agent": null
} | null | {} | {
"test_vector": null
} |
Why did my transfer not go through? | [] | [
"pending_transfer",
"transfer_not_received_by_recipient"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.44438832998275757,
"agent": null
} | null | {} | {
"test_vector": null
} |
My transfer didn't go through. | [] | [
"pending_transfer"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4396246075630188,
"agent": null
} | null | {} | {
"test_vector": null
} |
I could not get my transfer to happen correctly and was wondering why? | [] | [
"transfer_not_received_by_recipient"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.43932268023490906,
"agent": null
} | null | {} | {
"test_vector": null
} |
how come my transfer didn't work | [] | [
"card_not_working",
"pending_transfer",
"transfer_not_received_by_recipient"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4287642240524292,
"agent": null
} | null | {} | {
"test_vector": null
} |
I transferred my funds, why did it not go through? | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.40525221824645996,
"agent": null
} | null | {} | {
"test_vector": null
} |
Why has my transfer failed? | [] | [
"failed_transfer",
"top_up_failed"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3746275007724762,
"agent": null
} | null | {} | {
"test_vector": null
} |
Why did my transfer fail? | [] | [
"failed_transfer",
"top_up_failed"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3810040056705475,
"agent": null
} | null | {} | {
"test_vector": null
} |
Why hasn't my transfer been made? | [] | [
"pending_transfer"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4107200801372528,
"agent": null
} | null | {} | {
"test_vector": null
} |
My transfer will not go through. | [] | [
"failed_transfer",
"pending_transfer",
"transfer_not_received_by_recipient"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4363054037094116,
"agent": null
} | null | {} | {
"test_vector": null
} |
My transfer keeps failing and I just want to transfer the money can you please make it work? | [] | [
"failed_transfer",
"top_up_failed"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.36929529905319214,
"agent": null
} | null | {} | {
"test_vector": null
} |
The transfer keeps failing , I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, Would you please check the issue ? | [] | [
"failed_transfer",
"top_up_failed",
"unable_to_verify_identity"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.35697925090789795,
"agent": null
} | null | {} | {
"test_vector": null
} |
Why would a transfer fail? | [] | [
"failed_transfer",
"top_up_failed"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3746228516101837,
"agent": null
} | null | {} | {
"test_vector": null
} |