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⌀ | topics-suggestion-metadata
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dict | external_id
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stringclasses 1
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|---|---|---|---|---|---|---|---|---|---|
Is there a fee for using a European bank card to top up? | [] | [
"card_payment_fee_charged",
"top_up_by_bank_transfer_charge",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3520553708076477,
"agent": null
} | null | {} | {
"test_vector": null
} |
Are there any fees for adding money with an international card? | [] | [
"card_payment_fee_charged",
"country_support",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3769237697124481,
"agent": null
} | null | {} | {
"test_vector": null
} |
i was charged when i used a us issued card. why and what cards are free to use to add money | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.40007805824279785,
"agent": null
} | null | {} | {
"test_vector": null
} |
Any hidden fees associated with the international card if money is added? | [] | [
"card_payment_fee_charged",
"country_support",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.40057817101478577,
"agent": null
} | null | {} | {
"test_vector": null
} |
Will I get charged for topping off my card? | [] | [
"topping_up_by_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.40062054991722107,
"agent": null
} | null | {} | {
"test_vector": null
} |
Are there charges for topping up US cards? | [] | [
"topping_up_by_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.39865919947624207,
"agent": null
} | null | {} | {
"test_vector": null
} |
Are there fees for top ups? | [] | [
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3691108524799347,
"agent": null
} | null | {} | {
"test_vector": null
} |
What are the charges for US cards with top up. | [] | [
"top_up_by_card_charge"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3868676722049713,
"agent": null
} | null | {} | {
"test_vector": null
} |
Is there an additional charge for topping up using a European card? | [] | [
"topping_up_by_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.42089325189590454,
"agent": null
} | null | {} | {
"test_vector": null
} |
In exchange for top ups will you take fees? | [] | [
"exchange_charge",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.38549721240997314,
"agent": null
} | null | {} | {
"test_vector": null
} |
I just topped off my card will I be charged for it? | [] | [
"card_payment_fee_charged",
"top_up_by_card_charge"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.39179056882858276,
"agent": null
} | null | {} | {
"test_vector": null
} |
How much does it cost to top up by card? | [] | [
"card_payment_fee_charged",
"top_up_by_card_charge",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.39137834310531616,
"agent": null
} | null | {} | {
"test_vector": null
} |
Are there any fees if I use a European bank card for a top up? | [] | [
"card_payment_fee_charged",
"top_up_by_bank_transfer_charge",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.365586519241333,
"agent": null
} | null | {} | {
"test_vector": null
} |
What are the top-up fees? | [] | [
"card_payment_fee_charged",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3422139286994934,
"agent": null
} | null | {} | {
"test_vector": null
} |
How much is the charge to top up my card? | [] | [
"card_payment_fee_charged",
"top_up_by_card_charge",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.36343759298324585,
"agent": null
} | null | {} | {
"test_vector": null
} |
How much can I expect to pay to top up a US card? | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3945034146308899,
"agent": null
} | null | {} | {
"test_vector": null
} |
What fee is included if I top up by card? | [] | [
"card_payment_fee_charged",
"top_up_by_card_charge",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.34541016817092896,
"agent": null
} | null | {} | {
"test_vector": null
} |
If I use a European bank card for top up, Do I get charged? | [] | [
"top_up_by_bank_transfer_charge"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4148370325565338,
"agent": null
} | null | {} | {
"test_vector": null
} |
Will there be any extra fees for European bank card for top up? | [] | [
"top_up_by_bank_transfer_charge"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3535647988319397,
"agent": null
} | null | {} | {
"test_vector": null
} |
Will I be charged if I use European bank card for top up? | [] | [
"top_up_by_bank_transfer_charge"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.40904363989830017,
"agent": null
} | null | {} | {
"test_vector": null
} |
I want to use a European bank card for a top up. Must I pay? | [] | [
"top_up_by_bank_transfer_charge"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4003714621067047,
"agent": null
} | null | {} | {
"test_vector": null
} |
Will I be charged for topping up by card? | [] | [
"topping_up_by_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4136265516281128,
"agent": null
} | null | {} | {
"test_vector": null
} |
Is there a fee for topping up | [] | [
"topping_up_by_card",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3654283881187439,
"agent": null
} | null | {} | {
"test_vector": null
} |
What do you charge for top ups? | [] | [
"exchange_charge",
"top_up_by_card_charge"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3992718458175659,
"agent": null
} | null | {} | {
"test_vector": null
} |
Will it cost anything to top up a US card? | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3634309470653534,
"agent": null
} | null | {} | {
"test_vector": null
} |
Does topping up my card have a fee? | [] | [
"card_payment_fee_charged",
"topping_up_by_card",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3798120319843292,
"agent": null
} | null | {} | {
"test_vector": null
} |
Are there fees for adding money using an international card | [] | [
"card_payment_fee_charged",
"country_support",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.37574562430381775,
"agent": null
} | null | {} | {
"test_vector": null
} |
When using a US card, what is the cost for a top up/off? | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3399508595466614,
"agent": null
} | null | {} | {
"test_vector": null
} |
I need to use a European card for a top up, what will the charge be? | [] | [
"exchange_charge",
"top_up_by_card_charge"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4154928922653198,
"agent": null
} | null | {} | {
"test_vector": null
} |
Is it okay to use a bank card to top up | [] | [
"top_up_by_bank_transfer_charge"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3909069895744324,
"agent": null
} | null | {} | {
"test_vector": null
} |
Any fee for topping up? | [] | [
"topping_up_by_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3750949203968048,
"agent": null
} | null | {} | {
"test_vector": null
} |
Are there any fees for top ups? | [] | [
"card_payment_fee_charged",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3672621548175812,
"agent": null
} | null | {} | {
"test_vector": null
} |
What are the fees of using an international card to add money? | [] | [
"card_payment_fee_charged",
"country_support",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3780275285243988,
"agent": null
} | null | {} | {
"test_vector": null
} |
Is there a charge or discount if I use a European bank in a top up? | [] | [
"fiat_currency_support",
"top_up_by_bank_transfer_charge"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.37453946471214294,
"agent": null
} | null | {} | {
"test_vector": null
} |
Is their a fee for top ups? | [] | [
"card_payment_fee_charged",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3780807852745056,
"agent": null
} | null | {} | {
"test_vector": null
} |
Can I top up using an international card | [] | [
"country_support"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.37515920400619507,
"agent": null
} | null | {} | {
"test_vector": null
} |
What will happen if I want to add money using an international card? Will I run into any fees? | [] | [
"country_support"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3705919086933136,
"agent": null
} | null | {} | {
"test_vector": null
} |
Are there any extra fees for adding money into the international card? | [] | [
"country_support",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.38343775272369385,
"agent": null
} | null | {} | {
"test_vector": null
} |
What are the fees for top ups? | [] | [
"card_payment_fee_charged",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.366746723651886,
"agent": null
} | null | {} | {
"test_vector": null
} |
What are the top up charges for US cards? | [] | [
"top_up_by_card_charge"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.37698835134506226,
"agent": null
} | null | {} | {
"test_vector": null
} |
Could you please activate my card | [] | [
"activate_my_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.37916526198387146,
"agent": null
} | null | {} | {
"test_vector": null
} |
I need to activate my card can you do that now? | [] | [
"activate_my_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.38783612847328186,
"agent": null
} | null | {} | {
"test_vector": null
} |
What do I need to do to activate my new card? | [] | [
"activate_my_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.41200190782546997,
"agent": null
} | null | {} | {
"test_vector": null
} |
Tell me how to go about activating my new card? | [] | [
"activate_my_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3879169523715973,
"agent": null
} | null | {} | {
"test_vector": null
} |
How can I activate my card so I can start using it? | [] | [
"activate_my_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3730248808860779,
"agent": null
} | null | {} | {
"test_vector": null
} |
How long will it take to activate my new card? | [] | [
"activate_my_card",
"transfer_timing"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3882335424423218,
"agent": null
} | null | {} | {
"test_vector": null
} |
What's the right way to activate my card? | [] | [
"activate_my_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3849068582057953,
"agent": null
} | null | {} | {
"test_vector": null
} |
I received my new card, how is it activated? | [] | [
"activate_my_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.42535752058029175,
"agent": null
} | null | {} | {
"test_vector": null
} |
Is there a way my new card can be renewed? | [] | [
"card_about_to_expire"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.35200923681259155,
"agent": null
} | null | {} | {
"test_vector": null
} |
How do I activate a card I received? | [] | [
"activate_my_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4011952877044678,
"agent": null
} | null | {} | {
"test_vector": null
} |
Why can't I activate my card? | [] | [
"activate_my_card",
"card_not_working"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3863365352153778,
"agent": null
} | null | {} | {
"test_vector": null
} |
What is the process of card activation? | [] | [
"activate_my_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.40091535449028015,
"agent": null
} | null | {} | {
"test_vector": null
} |
WHAT CAN I DO AFTER THE CARD MISSING | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.35791072249412537,
"agent": null
} | null | {} | {
"test_vector": null
} |
I got my new card where do I go to activate it? | [] | [
"activate_my_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.40803900361061096,
"agent": null
} | null | {} | {
"test_vector": null
} |
Would like to use my card and need to activate it first. Can you help me do this? | [] | [
"activate_my_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3802834153175354,
"agent": null
} | null | {} | {
"test_vector": null
} |
I need help activating my new card. | [] | [
"activate_my_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.37442559003829956,
"agent": null
} | null | {} | {
"test_vector": null
} |
how to activate card? | [] | [
"activate_my_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3844175338745117,
"agent": null
} | null | {} | {
"test_vector": null
} |
Please, activate my card | [] | [
"activate_my_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3923198878765106,
"agent": null
} | null | {} | {
"test_vector": null
} |
I tried activating my bill of fare and it didn't workplace | [] | [
"card_not_working"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4358888864517212,
"agent": null
} | null | {} | {
"test_vector": null
} |
I just got my card and want to use it, how do I activate my card? | [] | [
"activate_my_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.39195331931114197,
"agent": null
} | null | {} | {
"test_vector": null
} |
I have a new card and I want to activate it | [] | [
"activate_my_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.40049514174461365,
"agent": null
} | null | {} | {
"test_vector": null
} |
Assist me please with card activation. | [] | [
"activate_my_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4316462576389313,
"agent": null
} | null | {} | {
"test_vector": null
} |
I need help with activating my card | [] | [
"activate_my_card",
"card_not_working"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.37533900141716003,
"agent": null
} | null | {} | {
"test_vector": null
} |
How can I start using my card? | [] | [
"activate_my_card",
"card_not_working"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3724079430103302,
"agent": null
} | null | {} | {
"test_vector": null
} |
Activating my card | [] | [
"activate_my_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.37962663173675537,
"agent": null
} | null | {} | {
"test_vector": null
} |
When will my card be activated? | [] | [
"activate_my_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.38323578238487244,
"agent": null
} | null | {} | {
"test_vector": null
} |
How can I activate my card> | [] | [
"activate_my_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.37881696224212646,
"agent": null
} | null | {} | {
"test_vector": null
} |
What are the steps in order to activate my new card? | [] | [
"activate_my_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3904702067375183,
"agent": null
} | null | {} | {
"test_vector": null
} |
How do I go about activating my new card? | [] | [
"activate_my_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.38809430599212646,
"agent": null
} | null | {} | {
"test_vector": null
} |
What is the activation process on my new card? | [] | [
"activate_my_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.432555615901947,
"agent": null
} | null | {} | {
"test_vector": null
} |
I would like to get help from someone with activating my card. | [] | [
"activate_my_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.38819342851638794,
"agent": null
} | null | {} | {
"test_vector": null
} |
What is the process for activating my card? | [] | [
"activate_my_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.38413476943969727,
"agent": null
} | null | {} | {
"test_vector": null
} |
How do I use my new card? | [] | [
"card_not_working",
"change_pin"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3821614682674408,
"agent": null
} | null | {} | {
"test_vector": null
} |
I got my new card but I am not sure if it need s activated and how? | [] | [
"activate_my_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4481566548347473,
"agent": null
} | null | {} | {
"test_vector": null
} |
What are the steps to activating a new card? | [] | [
"activate_my_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3770853877067566,
"agent": null
} | null | {} | {
"test_vector": null
} |
I would like to activate my card to use now, can you help me? | [] | [
"activate_my_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3905388414859772,
"agent": null
} | null | {} | {
"test_vector": null
} |
How do I activate a new card? | [] | [
"activate_my_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3896603286266327,
"agent": null
} | null | {} | {
"test_vector": null
} |
I just got this card & I don't know how to activate it. | [] | [
"activate_my_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4014250934123993,
"agent": null
} | null | {} | {
"test_vector": null
} |
I got my new card. How do I activate it? | [] | [
"activate_my_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.39789655804634094,
"agent": null
} | null | {} | {
"test_vector": null
} |
What do I need to do to activate my card? | [] | [
"activate_my_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4032774269580841,
"agent": null
} | null | {} | {
"test_vector": null
} |
I see some fees for cash withdraw. | [] | [
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"declined_cash_withdrawal",
"pending_cash_withdrawal"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.37968218326568604,
"agent": null
} | null | {} | {
"test_vector": null
} |
How come I was charged extra when I withdrew cash? | [] | [
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"extra_charge_on_statement",
"pending_cash_withdrawal"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.42998814582824707,
"agent": null
} | null | {} | {
"test_vector": null
} |
Why am I being charged when I withdraw cash? | [] | [
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"declined_cash_withdrawal",
"pending_cash_withdrawal"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4313325881958008,
"agent": null
} | null | {} | {
"test_vector": null
} |
What is this charge on my account for a cash withdrawl? | [] | [
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"pending_cash_withdrawal"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.41884270310401917,
"agent": null
} | null | {} | {
"test_vector": null
} |
Why are fees charged on cash withdrawals? I went to withdraw some money earlier today after shopping. There's a fee that wasn't there before. | [] | [
"card_payment_fee_charged",
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"pending_cash_withdrawal",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.38959217071533203,
"agent": null
} | null | {} | {
"test_vector": null
} |
How come you charge for cash withdrawals? I withdrew cash after buying groceries today, and there seems to be a new fee | [] | [
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"declined_cash_withdrawal",
"pending_cash_withdrawal"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.40332818031311035,
"agent": null
} | null | {} | {
"test_vector": null
} |
It looks like I was charged a withdrawal fee for going to my ATM. Why is that because I haven't been charged previously for doing so? | [] | [
"atm_support",
"card_payment_fee_charged",
"cash_withdrawal_charge"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3881191611289978,
"agent": null
} | null | {} | {
"test_vector": null
} |
Do ATM cash withdrawals carry a charge now? They've been free in the past, but all of a sudden I have to pay to make ATM withdrawals? | [] | [
"atm_support",
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"declined_cash_withdrawal",
"pending_cash_withdrawal"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.36600157618522644,
"agent": null
} | null | {} | {
"test_vector": null
} |
Why is there an extra charge for money that was withdrawn? | [] | [
"cash_withdrawal_charge",
"extra_charge_on_statement",
"why_verify_identity"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3957407474517822,
"agent": null
} | null | {} | {
"test_vector": null
} |
Why was I charged a fee for withdrawing cash? | [] | [
"card_payment_fee_charged",
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"declined_cash_withdrawal",
"pending_cash_withdrawal",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.426254004240036,
"agent": null
} | null | {} | {
"test_vector": null
} |
Why did I get a fee? | [] | [
"card_payment_fee_charged",
"transfer_fee_charged",
"why_verify_identity"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.41832977533340454,
"agent": null
} | null | {} | {
"test_vector": null
} |
Why did my cash get charged a fee that should not be there. | [] | [
"card_payment_fee_charged",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.41844773292541504,
"agent": null
} | null | {} | {
"test_vector": null
} |
Why did I have to pay a fee when I got cash? | [] | [
"card_payment_fee_charged",
"why_verify_identity"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4068644642829895,
"agent": null
} | null | {} | {
"test_vector": null
} |
Hi, I am calling about a recent transaction that has happened on my account. I recently went to the ATM, and tried to make a withdrawal on my account. I just happened to check my transaction slip and noticed a fee for my withdrawal. How can I resolve this, I didn't know fees were charged for this type of action. | [] | [
"card_payment_fee_charged",
"cash_withdrawal_charge",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4277929365634918,
"agent": null
} | null | {} | {
"test_vector": null
} |
A fee was charged for my recent withdrawal. | [] | [
"card_payment_fee_charged",
"cash_withdrawal_charge",
"pending_cash_withdrawal",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4215239882469177,
"agent": null
} | null | {} | {
"test_vector": null
} |
I got a fee for an ATM withdrawal. | [] | [
"atm_support",
"cash_withdrawal_charge",
"pending_cash_withdrawal"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3656272292137146,
"agent": null
} | null | {} | {
"test_vector": null
} |
What is the reason for this fee I got after a simple cash withdrawal? | [] | [
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"declined_cash_withdrawal",
"pending_cash_withdrawal",
"why_verify_identity"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3826808035373688,
"agent": null
} | null | {} | {
"test_vector": null
} |
Did you start charging for cash withdrawals? I thought it was free so far but noticed suddendly there is a fee. How much do I need to pay? | [] | [
"card_payment_fee_charged",
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"pending_cash_withdrawal",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3880884647369385,
"agent": null
} | null | {} | {
"test_vector": null
} |
Is there a fee for withdrawing cash? | [] | [
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"declined_cash_withdrawal",
"pending_cash_withdrawal",
"transfer_fee_charged"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3837393820285797,
"agent": null
} | null | {} | {
"test_vector": null
} |
I've notice I was charged for withdrawing cash, can you explain why? | [] | [
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"declined_cash_withdrawal",
"pending_cash_withdrawal"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.41324761509895325,
"agent": null
} | null | {} | {
"test_vector": null
} |