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⌀ | topics-suggestion-metadata
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dict | external_id
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How fast can you deliver? | [] | [
"card_arrival",
"transfer_timing"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3490890860557556,
"agent": null
} | null | {} | {
"test_vector": null
} |
Ordered awhile back, what is the ETA in the US? | [] | [
"order_physical_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4003423750400543,
"agent": null
} | null | {} | {
"test_vector": null
} |
How long should I expect for the card to arrive? | [] | [
"card_arrival",
"transfer_timing"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.4007912278175354,
"agent": null
} | null | {} | {
"test_vector": null
} |
Whats the delivery time to the United States? | [] | [
"card_arrival",
"transfer_timing"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3870050013065338,
"agent": null
} | null | {} | {
"test_vector": null
} |
When will the card arrive? | [] | [
"card_arrival"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.4099073112010956,
"agent": null
} | null | {} | {
"test_vector": null
} |
Send my card as soon as you are able to. | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.4293839931488037,
"agent": null
} | null | {} | {
"test_vector": null
} |
When are cards delivered? | [] | [
"card_arrival"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3618208169937134,
"agent": null
} | null | {} | {
"test_vector": null
} |
How long does shipping take to get to a US destination? | [] | [
"card_arrival",
"transfer_timing"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.36526307463645935,
"agent": null
} | null | {} | {
"test_vector": null
} |
Can I get my card expedited? | [] | [
"card_about_to_expire"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.37708336114883423,
"agent": null
} | null | {} | {
"test_vector": null
} |
How long until my card is delivered? | [] | [
"card_arrival",
"card_delivery_estimate",
"transfer_timing"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3783998489379883,
"agent": null
} | null | {} | {
"test_vector": null
} |
I need my card to come as soon as possible. | [] | [
"card_arrival"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.42069682478904724,
"agent": null
} | null | {} | {
"test_vector": null
} |
When can I expect to receive my new card? | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.41980037093162537,
"agent": null
} | null | {} | {
"test_vector": null
} |
I am waiting for my card to arrive. | [] | [
"card_arrival"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.4475483000278473,
"agent": null
} | null | {} | {
"test_vector": null
} |
I need my card as soon as possible. | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.4068164527416229,
"agent": null
} | null | {} | {
"test_vector": null
} |
I need it delivered by Saturday. | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.38463932275772095,
"agent": null
} | null | {} | {
"test_vector": null
} |
What's the U.S. Delivery time? | [] | [
"card_arrival",
"card_delivery_estimate",
"transfer_timing"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3701370060443878,
"agent": null
} | null | {} | {
"test_vector": null
} |
When will my card arrive? | [] | [
"card_arrival"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.4164176881313324,
"agent": null
} | null | {} | {
"test_vector": null
} |
can I choose a date for delivery? | [] | [
"card_arrival"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3568189740180969,
"agent": null
} | null | {} | {
"test_vector": null
} |
Can I make sure my card is delivered on a specific day? | [] | [
"card_arrival"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3725889027118683,
"agent": null
} | null | {} | {
"test_vector": null
} |
Can I have it be delivered at a certain time? | [] | [
"card_arrival",
"transfer_timing"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3556464910507202,
"agent": null
} | null | {} | {
"test_vector": null
} |
When traveling, can I auto top-up my card at certain times? | [] | [
"automatic_top_up"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3796961307525635,
"agent": null
} | null | {} | {
"test_vector": null
} |
Is there a limit when using auto top-up? | [] | [
"automatic_top_up",
"disposable_card_limits",
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3770618140697479,
"agent": null
} | null | {} | {
"test_vector": null
} |
Will it automatically top-up or do I need to do that manually if there isn't much cash left? | [] | [
"automatic_top_up"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.396371066570282,
"agent": null
} | null | {} | {
"test_vector": null
} |
I'm running out of money, can I auto top up? | [] | [
"automatic_top_up"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3847706615924835,
"agent": null
} | null | {} | {
"test_vector": null
} |
How do I use auto top up? | [] | [
"automatic_top_up"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3576403260231018,
"agent": null
} | null | {} | {
"test_vector": null
} |
Can it automatically top-up money if there isn't much left? | [] | [
"automatic_top_up",
"receiving_money"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3952173888683319,
"agent": null
} | null | {} | {
"test_vector": null
} |
If there isn't much money left can it automatically top-up? | [] | [
"automatic_top_up",
"receiving_money"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3825787305831909,
"agent": null
} | null | {} | {
"test_vector": null
} |
I read about the auto-top up function, but can't find it in the app. | [] | [
"automatic_top_up",
"exchange_via_app"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3853244483470917,
"agent": null
} | null | {} | {
"test_vector": null
} |
Can I have it add money at certain time intervals when I travel? | [] | [
"receiving_money",
"transfer_timing"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.35585519671440125,
"agent": null
} | null | {} | {
"test_vector": null
} |
I'm going to be away for awhile, can I have it add money automatically in certain intervals? | [] | [
"automatic_top_up",
"receiving_money"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.38545361161231995,
"agent": null
} | null | {} | {
"test_vector": null
} |
Where can I find the "auto-top" feature? | [] | [
"automatic_top_up"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.35248249769210815,
"agent": null
} | null | {} | {
"test_vector": null
} |
I just activated auto top-up, but it is not letting me enable it. Why not? | [] | [
"activate_my_card",
"automatic_top_up"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3428178131580353,
"agent": null
} | null | {} | {
"test_vector": null
} |
Is there an auto top-up option? | [] | [
"automatic_top_up"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.36654940247535706,
"agent": null
} | null | {} | {
"test_vector": null
} |
where is theft-top option? | [] | [
"lost_or_stolen_card",
"lost_or_stolen_phone"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.37558507919311523,
"agent": null
} | null | {} | {
"test_vector": null
} |
Are there limits on auto top-up? | [] | [
"automatic_top_up",
"disposable_card_limits",
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3876509368419647,
"agent": null
} | null | {} | {
"test_vector": null
} |
can you assist me with the auto top up ? | [] | [
"automatic_top_up"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.36558523774147034,
"agent": null
} | null | {} | {
"test_vector": null
} |
Do you have any limit on the auto top-up? | [] | [
"automatic_top_up",
"disposable_card_limits",
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.37807202339172363,
"agent": null
} | null | {} | {
"test_vector": null
} |
Why are there limits on auto top-up? | [] | [
"automatic_top_up",
"disposable_card_limits",
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3987545967102051,
"agent": null
} | null | {} | {
"test_vector": null
} |
How can I top up automatically? | [] | [
"automatic_top_up"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.41908714175224304,
"agent": null
} | null | {} | {
"test_vector": null
} |
How do I make sure I don't run out of money on my card while traveling? | [] | [
"receiving_money"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.37205830216407776,
"agent": null
} | null | {} | {
"test_vector": null
} |
What's the limit on automatic top-up? | [] | [
"automatic_top_up",
"disposable_card_limits",
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3566073179244995,
"agent": null
} | null | {} | {
"test_vector": null
} |
If I will be traveling, is there a way to auto top-up my card on certain days? | [] | [
"automatic_top_up"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.403674840927124,
"agent": null
} | null | {} | {
"test_vector": null
} |
Where is the auto top-up option? | [] | [
"automatic_top_up"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3600670099258423,
"agent": null
} | null | {} | {
"test_vector": null
} |
Can I have a auto top-up when my account is short? | [] | [
"automatic_top_up",
"terminate_account"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3709302842617035,
"agent": null
} | null | {} | {
"test_vector": null
} |
Do you have an auto top-up option? | [] | [
"automatic_top_up"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.35606974363327026,
"agent": null
} | null | {} | {
"test_vector": null
} |
Can I space out how often money is transferred along my travels? | [] | [
"receiving_money"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3382234573364258,
"agent": null
} | null | {} | {
"test_vector": null
} |
Will it automatically top-up money if there isn't a lot left? | [] | [
"automatic_top_up",
"receiving_money"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.41051244735717773,
"agent": null
} | null | {} | {
"test_vector": null
} |
Can I have it add money automatically in certain intervals? | [] | [
"automatic_top_up",
"receiving_money"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3822995722293854,
"agent": null
} | null | {} | {
"test_vector": null
} |
Can I set up an automatic top-up for travel. | [] | [
"automatic_top_up"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3423236608505249,
"agent": null
} | null | {} | {
"test_vector": null
} |
I've tried looking for the auto-top up option on your website and I can't seem to find it. Can you help me? | [] | [
"automatic_top_up"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.36420801281929016,
"agent": null
} | null | {} | {
"test_vector": null
} |
how do I top up my money automatically | [] | [
"automatic_top_up",
"receiving_money"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.4309166371822357,
"agent": null
} | null | {} | {
"test_vector": null
} |
Can I be topped up once I hit a certain balance? | [] | [
"topping_up_by_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.36830610036849976,
"agent": null
} | null | {} | {
"test_vector": null
} |
Will it automatically top-up if there isn't much money left? | [] | [
"automatic_top_up",
"receiving_money"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.41227343678474426,
"agent": null
} | null | {} | {
"test_vector": null
} |
Is there any way to Auto top-up? | [] | [
"automatic_top_up"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3690102994441986,
"agent": null
} | null | {} | {
"test_vector": null
} |
Can you explain where I can find the auto-top option? | [] | [
"automatic_top_up"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3552672564983368,
"agent": null
} | null | {} | {
"test_vector": null
} |
What is the auto top up function and where can I find that at? | [] | [
"automatic_top_up"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3867846727371216,
"agent": null
} | null | {} | {
"test_vector": null
} |
Is there a way to top-up automatically? | [] | [
"automatic_top_up"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.4007355868816376,
"agent": null
} | null | {} | {
"test_vector": null
} |
Is there a top-up feature, if there isn't a lot of money left? | [] | [
"receiving_money"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.4066336750984192,
"agent": null
} | null | {} | {
"test_vector": null
} |
What is the highest limit for Auto Top? | [] | [
"automatic_top_up",
"disposable_card_limits",
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3727121651172638,
"agent": null
} | null | {} | {
"test_vector": null
} |
How do I enable auto-top up? | [] | [
"automatic_top_up"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.36460626125335693,
"agent": null
} | null | {} | {
"test_vector": null
} |
I've tried my card a bunch of times and it never worked. | [] | [
"card_not_working"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3455170691013336,
"agent": null
} | null | {} | {
"test_vector": null
} |
I can't get my card to work. | [] | [
"card_not_working",
"virtual_card_not_working"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3523056209087372,
"agent": null
} | null | {} | {
"test_vector": null
} |
My card appears to be broken how can I fix it? | [] | [
"card_not_working"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.336775004863739,
"agent": null
} | null | {} | {
"test_vector": null
} |
How do I know why my card isn't working? | [] | [
"card_not_working"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.36337724328041077,
"agent": null
} | null | {} | {
"test_vector": null
} |
My card broke. | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.36801591515541077,
"agent": null
} | null | {} | {
"test_vector": null
} |
My card won't work. | [] | [
"card_not_working"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3474220037460327,
"agent": null
} | null | {} | {
"test_vector": null
} |
Why is my card not working? | [] | [
"card_not_working",
"virtual_card_not_working"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.35174936056137085,
"agent": null
} | null | {} | {
"test_vector": null
} |
Can you please identify the problem with my bank card? | [] | [
"balance_not_updated_after_bank_transfer",
"top_up_by_bank_transfer_charge"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3414478600025177,
"agent": null
} | null | {} | {
"test_vector": null
} |
How do I unblock my card using the app? | [] | [
"exchange_via_app",
"pin_blocked"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3815595507621765,
"agent": null
} | null | {} | {
"test_vector": null
} |
My card does not work | [] | [
"card_not_working"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3470965623855591,
"agent": null
} | null | {} | {
"test_vector": null
} |
How can I get my physical card to work? | [] | [
"card_not_working",
"get_physical_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3679753839969635,
"agent": null
} | null | {} | {
"test_vector": null
} |
Can someone assist me by explaining why my card is not working? | [] | [
"card_not_working",
"virtual_card_not_working"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3541606068611145,
"agent": null
} | null | {} | {
"test_vector": null
} |
Help me. My card doesn't work. | [] | [
"card_not_working"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.34579479694366455,
"agent": null
} | null | {} | {
"test_vector": null
} |
Can a card stop working? | [] | [
"card_not_working",
"terminate_account"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.38120758533477783,
"agent": null
} | null | {} | {
"test_vector": null
} |
I think my card is broken | [] | [
"card_not_working",
"top_up_failed"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3474043905735016,
"agent": null
} | null | {} | {
"test_vector": null
} |
Why isn't my card working? | [] | [
"card_not_working",
"virtual_card_not_working"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3568079173564911,
"agent": null
} | null | {} | {
"test_vector": null
} |
My card isn't working anymore. | [] | [
"card_not_working"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3480377197265625,
"agent": null
} | null | {} | {
"test_vector": null
} |
My card was declined today when eating and I need to know what's wrong. | [] | [
"declined_card_payment",
"declined_cash_withdrawal",
"declined_transfer",
"topping_up_by_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.45856600999832153,
"agent": null
} | null | {} | {
"test_vector": null
} |
My card doesn't work. | [] | [
"activate_my_card",
"card_not_working"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.34761151671409607,
"agent": null
} | null | {} | {
"test_vector": null
} |
How can I resolve a problem where my card won't go through at all? | [] | [
"card_not_working"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3564249873161316,
"agent": null
} | null | {} | {
"test_vector": null
} |
My actual card isn't working. | [] | [
"activate_my_card",
"card_not_working",
"virtual_card_not_working"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3724161684513092,
"agent": null
} | null | {} | {
"test_vector": null
} |
Is my card broken? | [] | [
"card_not_working"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3452196419239044,
"agent": null
} | null | {} | {
"test_vector": null
} |
I broke my card | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.34591472148895264,
"agent": null
} | null | {} | {
"test_vector": null
} |
My card stopped working | [] | [
"card_not_working"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3492300510406494,
"agent": null
} | null | {} | {
"test_vector": null
} |
My card is broke, what do I do? | [] | [
"card_not_working",
"getting_spare_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.37746110558509827,
"agent": null
} | null | {} | {
"test_vector": null
} |
I tried using my card today and it's not working, can you help me? | [] | [
"card_not_working"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3442300856113434,
"agent": null
} | null | {} | {
"test_vector": null
} |
My card stopped working when I use it | [] | [
"card_not_working"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3421531915664673,
"agent": null
} | null | {} | {
"test_vector": null
} |
I can't use my card. | [] | [
"card_not_working"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3573873043060303,
"agent": null
} | null | {} | {
"test_vector": null
} |
Need help with my card. It's not working. | [] | [
"card_not_working"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3547714948654175,
"agent": null
} | null | {} | {
"test_vector": null
} |
I cannot use my card. | [] | [
"card_not_working"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3565404415130615,
"agent": null
} | null | {} | {
"test_vector": null
} |
The card I've got seems to be broken. | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3417051136493683,
"agent": null
} | null | {} | {
"test_vector": null
} |
My card isn't working | [] | [
"card_not_working"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3540594279766083,
"agent": null
} | null | {} | {
"test_vector": null
} |
My card suddenly quit working. | [] | [
"card_not_working",
"terminate_account"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.35541200637817383,
"agent": null
} | null | {} | {
"test_vector": null
} |
I have tried to use my card several times and it does not work. | [] | [
"card_not_working"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.34015586972236633,
"agent": null
} | null | {} | {
"test_vector": null
} |
The card I have doesn't work. | [] | [
"card_not_working"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3560587465763092,
"agent": null
} | null | {} | {
"test_vector": null
} |
My card doesn't accept any transaction at all. What's wrong?? | [] | [
"card_acceptance",
"card_not_working"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3990856111049652,
"agent": null
} | null | {} | {
"test_vector": null
} |
How can i check if my card is working? | [] | [
"card_not_working",
"verify_top_up"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.4134792387485504,
"agent": null
} | null | {} | {
"test_vector": null
} |
Nothing goes through on my card. | [] | [
"card_not_working"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.37946033477783203,
"agent": null
} | null | {} | {
"test_vector": null
} |
How do I find out why my card won't work? | [] | [
"card_not_working",
"virtual_card_not_working"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.341629296541214,
"agent": null
} | null | {} | {
"test_vector": null
} |
Could it be that I deactivated my card, its not working? | [] | [
"activate_my_card",
"card_not_working"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3730160593986511,
"agent": null
} | null | {} | {
"test_vector": null
} |