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We picked this hotel for a 3 day stop during our honeymoon and it turned out to be a fantastic decision.We were greeted by Woody who instantly made us feel welcome and offered us a welcome drink upon arrival. The hotel itself was excellent and has a ground floor bar with live music as well as a restaurant (which we did not use).The room was fairly modern, clean and air conditioned. We were given a pool side view which was fine as we didn’t spend much time in the room.The hotel is in an excellent location and only a 10 minute walk from the train, subway and Terminal 21 mall.I highly recommend this hotel and I would definitely visit again.

Absolutely amazing, staff are so kind and accommodating, My friends and I love the pool and the spa is exceptional. Ghassan the spa manager remembered us by name every time we have visited. Charles the life guard always had a friendly chat with us. I would absolutely stay here again. Fabulous.

We arrived at the Hotel Friday to stay a week for a dance competition. The four of us go to check in and all they have available is a room with one King Bed. I said I booked 2 queen beds last October and their response was I didn't read the fine print that we would not be guarenteed a room with 2 Queen beds. I was very disapointed, but tried to remain calm. They sent 1 cot up to the room but said to come back in the morning and afternoon the next day to check to see if there was a room with two queen beds available. No rooms availbale. Did this for 2 days, Later that day I talked to a woman who was not happy staying at the Suncoast so she asked for a room with 2 Queens beds and they found her a room immediately. I paid about $1300.00 that week to the Mariott to sleep on a cot for the entire week.

Very bland and rude staff. The beds were Soso and the pool area wasn't clean. Would not go back. Waste of my money. The hotel is on the older end as well, not very updated. Checkin in was okay but at checkout the front desk person tried to charge me because I spilled juice on the sheets. When the sheet were cheap and thin anyway.

If you are just doing a quick overnight stay on your way to Europe this is the spot. D70 bar is a great spot to relax and Nita and Yapa were amazing, made us feel so welcome. Incredible cocktails. The hotel is great andsuper convenient.

Park shore is located on Waikiki strip, just across the street from the beach. The staff were very helpful and always out to please. Room was just what a tourist requires, bar fridge, safe and coffee maker with coffee supplies. Daily cleaning and stocking of towels and toiletries. Lobby has ice water and juice throughout the day and coffee in the morning.Great place to stay and would definitely go there again.

My 2 teenagers and I stayed at the State Plaza hotel for a long weekend. The hotel was wonderful and spacious and exceeded our expectations. All the staff were friendly and helpful. Would definitely stay again and highly recommend.

Certainly wasn't overly impressed. Everyday we had to have the air conditioner worked on/reset. You never knew what it was going to do. It could be pleasant when you went to bed and like an ice box in the AM. The road noise was terrible even on the 9th floor. When we checked in the sheets on the bed had holes in them. If you wanted ice you had to go to the desk to get a small bag. The bathroom was extremely small, I've had bigger on cruise ships. The construction noise in the AM was a bit bothersome. The fit and finish in the room left a bit to be desired. The exterior glazing on the windows was in such bad shape that I worried if the glass would fall out. The carpeting looked clean but was filthy. The small closet only had 4 hangers. You had to go to the desk to get s key for the room safe with a $50 deposit. But it is a very quaint hotel. The location is ok. I only wish that when we checked in we had been informed about some of the amenities such as they are. There is a definite lack of accessible electric outlets in the room.

We loved the location, you can walk to Chinatown (which we love) and to great restaurants, it's not super noisy, it's beautiful around the holidays, they put a huge tree out front. We stayed two nights, then went over to the Ritz in Lake Tahoe for a night, then came back for a third night right after, before going back to LA. When we got back we waited 25 minutes to valet our car. Not 25 mins to GET our car. I mean we were sitting in our car for 25 minutes outside the hotel, unable to go check in because no valet attendant was around to take our car. Parking is so difficult on those streets, plus we had luggage, otherwise we would've parked our own car somewhere else. When we checked in, they gave us a room that needed to be updated, badly. It was not up to par with a Ritz Carleton standard and really put us off. I know what their standards are because I grew up like Elloise in the Ritz Carleton Dubai. Other than that, it was good. Concierge was excellent and gave us wonderful recommendations for restaurants with good views.

I stayed at the Chicago Sofitel for 6 nights while on vacation. Overall it was a very disappointing experience and failed to meet my most basic expectations. I am generally a easy guest to please (the majority of my tripadvisor reviews are four and five stars). But this hotel is the worst hotel I have stayed at. This is my 93rd Tripadvisor hotel review, but it is the first time I am rating a hotel one star.The stay got off to bad start upon arrival. I had pre-booked a room with two beds (as I was travelling with a relative) but upon arrival we were told that we had been upgraded to a Junior Suite. However, the suite contained one bed and one sofa bed. I explained to the receptionist that I had booked a room with two beds, but I was told there was no rooms with two beds available. The receptionist assured us that the Junior Suite was a fantastic room and that the sofa bed was in fact very comfortable and already made up. As we checked in after 10pm we reluctantly accepted the receptionists advice. Upon entering the room it was pretty clear that the ‘upgrade’ was actually a downgrade. Firstly, the sofa bed hadn’t been made up. Secondly, it was clear that it was a very basic sofa bed (eg, thin mattress, metal bars). The reality is that even a typical bed in a basic one star guesthouses is more comfortable than a sofa bed. This bungle with the room was particularly disappointing given that I had booked and paid for this Sofitel four months in advance, I had checked in online prior to arrival, and I am a Platinum member of the Accor/Sofitel loyalty program.It is inexcusable that a hotel that charges premium prices and positions itself as a luxury brand can oversell a room. The response of the hotel to the room stuff up was disappointing. There was no prior warning. There was no contingency (eg, take a spare bed out of storage). And the idea that we were being offered an ‘upgrade’ was fanciful. I didn’t book a five star hotel (and pay a premium price) to sleep on a sofa bed. After my stay I provided this feedback to the hotel and their templated reply offered an insulating 500 loyalty points (worth 10 euros) as a good will gesture. I would have much preferred a simple acknowledgement that the room overselling was just not good enough.It was only after I called reception and explained my disappointment that they offered to move us to a room with two beds for the remaining 5 nights (and only because a room was ‘fortunately’ available). The room we moved to was a Prestige Suite which was spacious, quiet, and meticulously clean. However, the room’s hotchpotch of amenities needs improving. I’ll give a couple of examples below, but I could provide numerous other examples. On the one hand we were provided with things like ‘shoe mitt’, ‘mouth wash’, and designer Evian bottled water (shipped half way across the world even though Chicago has some of the cleanest, safest, and healthiest water in the world). Yet the room was missing some of the most basic amenities that are standard in most hotels. For example, the room offered no kettle. Like nearly 2-3 billion people around the world I like to drink tea daily and this is not possible without a kettle. I can’t picture the same number of people using a shoe mitt as part of their daily routine. The room offered a Nespresso pod coffee machine. But there were no ceramic cups, metal tea spoons, or even milk. Instead there were 8 ounce paper cups, plastic stirrers, and a condiment kit containing plenty of nothing. This hotel prides itself on appealing to a European ‘French’ sensibility to the point where guests are greeted with ‘Bonjour’ and ‘Bonsoir’. Yet the thought of a Frenchman drinking espresso out of a giant paper cup is not exactly luxury. A Nespresso machine makes decent coffee, but there is no point in providing this if you can’t get these other basics right. Even a $20 a night Ibis I stayed at recently had real ceramic cups. We ended up asking for some milk at the bar. However there was nowhere to store the milk as the mini-fridge had a sign attached saying that it was for mini-bar items only. This is a hotel that believes it is more important keeping Pringles and Jelly Beans chilled, than actually providing a space for guests to keep essentials chilled. We ignored the sign and placed the milk in the mini-fridge. This was a very bad idea!Upon check-out we were presented with a bill that included approximately $100 of extras. This included $60 of mini-bar charges even though we hadn’t consumed anything from the mini-bar. As it turned out, when we placed the milk in the fridge we set off sensors which automatically charged mini-bar items to our room. This Sofitel is operating in a customer service sphere that thinks it is acceptable to charge a customer not based on the fact that they have consumed the mini-bar items, but merely moved them. It is a shameful and appalling service mentality. It is definitely not 5 star service. I wouldn’t even expect this from one star accommodation. My feedback to this hotel is that if you are unable to provide a mini-bar service that is respectful and practical for guests then you shouldn’t offer a mini-bar service at all. In our case the mini-bar was an inconvenience.The remaining $40 was a service charge for breakfast. This was a breakfast that on the booking confirmation was described as 'free’ and 'inclusive'. I queried this and the receptionist wasn’t able to explain the breakdown of the surcharge - he said it was ‘around 15% service fee’. I later found out it was 18%. But 18% of what? I don’t recall seeing prices listed anywhere. The hotel management would be well advised to google the definition of ‘free’ and ‘inclusive’. ‘Free’ is defined as ‘without cost or payment’. ‘Inclusive’ is defined as ‘including all the services or items normally expected or required’. I know that the US has a unique tipping culture, but the meaning of these words are crystal clear and mean the same no matter what country you are in. If the hotel wants to charge a service fee for breakfast that is fine, but it should be transparent and specify this on the booking confirmation. I’ve stayed at other hotels in the US where breakfast was included and there was never any surprise charges. I can honestly say that this is the first hotel I have ever stayed anywhere in the world where the ‘free’ breakfast wasn’t actually free.Breakfast was mixed. This hotel offered a la carte rather than a buffet breakfast. The meals offered quantity over quality and were poorly balanced. For example the oatmeal was just a giant plate of oatmeal. The pancakes were 4 pancakes with syrup. We ended asking for 2 pancakes with a side of fruit which was much more appetising. The savoury meals were served with a side of roast potatoes which were unpalatable and not a very appropriate choice for breakfast. We weren’t alone in this assessment as we noticed numerous guests left their potatoes untouched. Pastries were good quality and the coffee was drinkable but mediocre. The fruit tasted like it had been pre-prepared and had been sitting in the fridge overnight - and in particular the cantaloupe was hard, flavourless and inedible on all six mornings.The WIFI was reliable but slow. It was not possible to stream a medium quality video. I’ve experienced better internet at even very basic hotels. The internet speed is not good enough for a 5 star hotel in a major city.Accor Le Club loyalty benefits at this hotel are meagre. We received a complementary drink voucher and in addition a mouthful of stale cake and bottle of Evian water were waiting in our room on arrival. To be honest, I’ve received better Le Club benefits staying at Accor's economy Ibis brand.Overall this was a very poor experience (in particular because of the booking stuff up and billing issues). This hotels promises a lot, but fails to deliver. I would not return to this hotel, nor would I recommend it.

We've been here twice this year and now heading back a third time. The one bedroom is very nice and spacious, bigger than your standard hotel room on the strip. This is the only resort on the strip that will not charge you resort fees per night which is a huge savings. Beds are cozy. We shared the room with another couple who slept on the pull-out sofa, and they were very comfortable. We had to share the bathroom, but that wasn't an issue at all. We had plenty of space for the both of us. The only drawback is it's slightly outdated but who cares when you barely spend time in the room. Front desk was accommodating and very friendly both times.The location is the best with about a 2-minute walk to the strip where you're next to the Bellagio and across from Planet Hollywood. Even though Jockey does not have its own casino, there's no need since you can consider the Cosmopolitan your casino being only a 1-2 min walk off your elevators from Jockey complete with full restaurants and Starbucks. You also have the option of using Cosmo's pool, which is beautiful.I've been recommending The Jockey Club to everyone I know. We've stayed at numerous hotels over the years in Vegas and this one tops them all.

Our 2nd visit to the H Hotel. Very warm and welcoming staff...nothing is ever any trouble! The hotel rooms are extremely comfortable, spacious, with a huge bathroom and great views! We will definitely be back to visit! Thanks again Mahesh and all the staff who added to a wonderful weekend at the hotel. See you soon!

Great hotel...the staff does a wonderful job keeping the property clean. The rooms are an adequate size and the bed was very comfortable. Great coffee machine in the room. The staff was friendly and helpful. I recommend this hotel.

Now, I can't say much about price because my company paid for this trip, but I had a blast at this hotel! It is amazing what they have done with the old architecture, but with a slight modern twist. I thought every detail was absolutely amazing. The beds were cozy. A/C was cold. Cable worked. Wifi secure. Bathroom was clean. I can't believe the score on this hotel is only 3 stars. The employees were always kind and helpful especially the room service young lady that didn't judge me for ordering $60 worth of food to my room.....for myself. The location is perfect. Not too far from the water and there are tons of shopping and eating nearby. All within walking distance.

The hotel is perfect for location, the views and the fact you can use all the facilities of the other Jumeirah hotels. HOWEVER, the building work 24hours a day is just not on. Its everywhere, out the front, the back, drilling in the room next door, it never stops. The view all day that you see is: builders massive earth moving trucks and diggers.

The Marriott is a very nice hotel on the western edge of Fisherman's Wharf area. Hotel is convenient to the wharf area and transportation to other areas of San Francisco. The king room is on the small side, especially the bathroom. Service is very good and staff friendly and helpful.

Took my mother here for her birthday weekend. The valet and the guy at the host seemed a little confused but they did their job and were welcoming. No wait at check in and the girl that checked us in was really sweet and sent a bottle of wine and chocolates for my mom's birthday.The room is minimalist and chic in that sort of boutique hotel way, and is scented similarly to other viceroy properties. We had a view of a interesting street art style piece from our window.Only complaint was one elevator was down the entire weekend but the wait for elevators wasnt too bad.

This was my first trip to California and the location of the hotel made seeing San Francisco very easy. Located across the street from the BART so getting from the airport was very easy. Staff was very kindness and polite and the rooms were very clean. Would definitely stay again!

Very friendly staff. Good free breakfast. My only complaint would be the location on NY Ave. as the sirens at night interfered with my sleep. We were on the 10th floor. I suggest asking for a room on the Capitol side as I understand they can be a bit quieter.

Bed was comfy. Amenities in the room worked, were nice, and were plenty of them. Front desk happy and prompt and helpful and front door staff ready for me when I left with my luggage and a car waiting. Breakfast good, too. I checked in around 10pm and left the next day at 1pm and found nothing but top-notch service. Hope to return some day.

Staff were great and more than helpfulNice and clean and the resturant food was delicious with great service.The rooms were clean and. The location is excellent.within walking distance of the space needle.

Lovely hotel on the fisherman's wharf beside pier 39. Could hear the seals from the room. Clean room and the hotel was very quirky. Staff were friendly and the concierge was also very helpful. There is a caravan in the courtyard which serves food and it's nice to sit by the outside fires in an evening.Bathroom and room very good size with fridge and hairdryer. Plugs by the side of the bed very handy!

This is a great place to stay when visiting the DC area. Connects to the red line. Very convenient. Great restaurants and shopping all within walking distance of the hotel. Great location! Excellent breakfast and complimentary cocktail hour.

Most top hotels do enough right to warrant good reviews but they usually miss one or two things. The Jefferson does not suffer this fate. This hotel is as perfect as one can getWith only 90 rooms this hotel is more a fine inn than a “hotel” in the modern sense but is Staffed like a property with many more rooms. And every single staff member is cut from the same mold - they all are incredible warm, professional yet still have fun with great personality. It is hard to find this in one person much less an entire staff.The rooms are not oversized nor are they short of space. They are, like everything else here, perfect. The shower has enough water pressure to exfoliate an alligator and the sheets amazingly did not find their way into my suitcase which is a shock to everyone considering how nice they are. (I have never covered a hotel linen)The one thing that almost turned me off fromThis hotel was not having coffee in the room. As I usually awake hours before my husband I like to have coffee in the room. And I thought having to fetch my coffee downstairs but the coffee service is perfect and the little muffins are worth the trek.From the doormen that greet every guest even in 100 defeee hell to the servers in the bar where they serve the best olives ever an especially the front desk staffThat remembered us every time we passed through - this team is unparalleled.Location is good - only about a 10 minute walk to Meteo and White House. Far enough off the beaten path to have calm and quiet. Not so far as to be an inconvenience.If you like calm elegance with opportunities for privacy at every turn (they even have private rooms in the bar is you don’t want to cajole with the masses) look no further.

Belltown InnWhat a fabulous hotel. I’ve stayed in properties way more expensive but no more comfortable, friendly or better located, for about $100 USD/night. On check-in at too many hotels, the front desk is staffed by one person so if you happen to arrive with others, check-in is a wait. Not here, multiple staff, and ours could not have been more friendly or professional. Right away I got the impression that my comfort and enjoyment was important to her. We asked about how far to an Apple store because we forgot our charging plug and were offered two loaners on the spot, which turned out to be unnecessary because there is a combination dual AC and dual USB jack at the bedside table, which was plenty.We were offered a room facing the interior courtyard or outside for a view. We chose view, which was great, but next time I might choose interior because there is a busy fire station a block away on 4th Avenue, though my wife and I were only awakened at night once in the two nights we were there. More activity daytime but, hey, it’s the city.The room itself was fabulous. Nice walnut built-in desk, usual small refrigerator with water and two cokes, snacks (Cheez-its, and a decent size bag, unlike the three-cracker bag you get on the plane) large bar sink, small microwave and plenty of cabinets if we’d wanted to stash food or whatever. Smallish TV but you didn’t come to watch TV anyway.Mattress was too hard for me, too soft for my wife (and I slept OK anyway), plenty of big pillows and nice linens. The bath towels are bath SHEETS, bigger and more comfy than what I have at home. I have never had such nice and large towels in any hotel ever. Shower over tub didn’t blast like mine at home but I understand why all hotels do it that way. I will say the hot water was actually nicely HOT, so maybe what they saved on water usage they spent on hot water. Room was not large but plenty of space to move around, one swivel desk chair, one easy chair.Location is four blocks from the north end of Pike Place Market, which goes on for 2-½ more blocks and three levels. Two more blocks to the Seattle Art Museum and one past there is Benaroya Hall. Nine blocks in the other direction to the Space Needle and Pacific Science Center. You’ll want to cab or Uber or Lyft to the waterfront (also because it’s hard to find parking) for the Seattle Aquarium, the huge Ferris Wheel, and the Ferry docks, where $8.35 Adult (or half that for seniors and 6-18) round trip to Bremerton (don’t get off) is the best sightseeing bargain in any town . It’s about an hour over, half-hour turnaround and an hour back. If you’re in a hurry take Seattle-Bainbridge Island (same fare, but 35 min one way). Take a jacket even if it’s July because it gets windy out there and you don’t want to spend the whole ride inside.If you need parking their $20/day is a bargain (if you know anything about Seattle parking prices). No charge in and out, self-park, outdoor lot is next door, inside garage is about a one block walk. Don’t be in too big a hurry to get to your room because there’s ONE elevator for all five floors (15? rooms/floor).

Stayed at the Cartwright in November of 2016 due to a friend's visit. We picked this hotel because it's conveniently located next to Union Square and also because it's pet friendly.Rooms are somewhat small but have recently been remodeled so they looked nice and clean.There's parking available but have to leave the car a street behind the hotel.Overall, we had a good experience here and would recommend it to anyone looking for a pet-friendly hotel with reasonable rates.

The cafe onsite was always under staffed, and breakfast was impossible to get quick. And it wasn’t very good. They give tickets to rent dvds for movies, and only have so many (so couldnt watch movies I wanted to see during the three day stay). Expect more when you travel to Vegas, and skip the hotel. Other Hilton’s are way more worth the price, with better amenities.

Great hotel at a good price. Rooms are clean and seem to be recently updated. Staff was great. Your only half a block away from union square. And cable car has a stop right in front of hotel. Definitely will love to stay there again.

The hotel is situated at Chinatowns main road. Great hustle and bustle in front of the hotel, but as soon as you walk their littlr red bridge, there is peace and silence. The hotels atmosphere is a combi of industrial and oriental, which is amazing in my opinion.Very nice they offer complimentary experiences such as dim sum high tea and massages. However, there are some things i feel the need to talk about.- the bed. Really really hard. It was actually a pleasure getting out of the bed every morning.- the sound. The idea of the wooden double doors are really nice, but they are not sound proof at all. When someone just walks through the hall, it already wakes you up..- the jazz music. In the evening, the bar at the entrance turns into a jazz bar. Amazing atmosphere, but we could hear the music loud and clear in our room..Again, the staff of the hotel is great. The breakfast is also good (thb 390 pp) and we loved the dim sum high tea. But, since bangkok is such a busy city, we will choose a hotel with more soundproof rooms next time.

Me and my husband book this online for one night when we arrive to the hotel to check in we were told that there was a $250 deposit before entering the room when we booked the room online through Priceline there was no mention of this through Priceline Noir on the site we asked a customer service representative what was this $250 deposit she couldn't give us an answer she said that we could not enter the room unless this was paid and we will get it back within 2 days so we paid actually $150 we checked in what to the room and notice that we did not have any face towels we went downstairs ask the customer service representative face towels she stated housekeeping one home at 6 p.m. we asked her is there any way that she can get us to face towels from she stated to us that we would have to wait for the next morning to take a bath what hotel does not have access two-faced house until the next day so after that we wanted to get some ice and there was no ice to get on the property we went downstairs and they wanted to sell us a 3 pound bag of ice that would not even fit in the refrigerator so the security guard said that just go ahead and go to the bar and they will give you some ice the customer service representative this hotel is very very indecisive no one knows what's going on if they're not being followed the only good thing about it was valet parking there's absolutely nothing to do at this hotel I would not recommend this place to anyone I wouldn't recommend my friends family I wouldn't recommend anyone that I don't even know to visit visit this place the beds in the room were practically sitting on the floor do not book this place what you see online is not what you get and remember if you book this place before they let you in that room that you paid for you have to pay a $250 deposit which makes no sense because the hotel is not even worth that we travel quite a bit to that part of town we would never ever stay here again we will take our hard-earned vacation money and spend it elsewhere because you guys are definitely not worth it!!!!

We are a family of four and stayed for 3 nights in July 2018. The suite was spacious with 2 bedrooms and it was clean. The suite we had would need some home improvement, mainly in the bathrooms where paint was peeling in some spots and the garbage bin was rusty. The 2 toilets were a little bit smelly from sewer but with door closed, it was ok. Personnel were welcoming and the pool bar in the main building is nice. It is a 5 min walk from the MRT and from there, you can reach the river and take the Chao Phraya Express. We had dinner at Tunka, a Japanese Isakaya in the hotel and the food was good with great ambiance. Great value hotel, perfect for a family.

Liz was very helpful. We checked in early and she was able to get us into our room right away!!! She was very accommodating and helpful. Very friendly staff!! Our room was small but comfortable. They have a nightly wine hour and snacks available in their lounge area. Hotel was in the center of the area. Short walk to pier 39 and to North beach area. Great place to stay.

Excellent location. Lots of shops, restaurants and public transportation at hand. The new chandeliers near the elevators and the lift lobby look awesome. The hotel's meeting and banquet facilities are beyond compare. The staff are super friendly.

Stayed for 10 nights and this was a return visit for us. The room was clean and comfortable even though a bit dated. The service staff were very good with our requests for toiletories and towels and had the place always clean on our return. Close to the beach and Ala Moana shopping centre and was within walking distance into Waikiki (nice stroll along the beach) Only problem we had was on check out the staff said we had not paid for the room and held us up for almost 25 minutes (we had a plane to catch back to Sydney and this was frustrating) but finally got it sorted. The lady on duty did not seem to understand the system and we had to wait for another staff member to sort it. Would return if here if we come back to Honolulu.

Booked this accommodation for 4 people for 3 Nights including breakfast for 1 price per night. When we turned up they only had us booked in for 1 night and breakfast was only for 2 people, extra charge for the other 2. The price we were given was only for the first night and then it went up $40 per extra night and this was during the week.The room for the cost was no better than a cheaper motel and We've have been driving through America for the past 4 weeks and this place is of no better standard then a Super 8.

I was in town for business and stayed here. At $28-$38 per night it is hard to beat since it was convenient to my work location. Just know they add $25+ for “Resort Fee”. Still totaled together its a good deal but you don’t get much for that money except WiFi.The room was clean but certainly designed to keep you out of it and in the casino which is fine. There are no refrigerators, microwaves, etc so don’t expect to keep food. There are no coffee makers that you might find in most every other hotel not in a tourist area in Vegas.The AC worked great and the bathroom was clean and modern. The bed was a bit lumpy but that was due to the mattress pad they use.The one thing that is bad about these hotels in Vegas is the smoke. Even if you are in a non-smoking room, the remnants of the smoke in the casino attach to you and you can smell it. Not much you can do about that but just be warned, if you are sensitive to smoke, this might not be the place for you.

Loved our stay here, great location for union sq, chinatown etc, Room was comfortable, Bed was very comfortable, room was clean and a great base to go and explore for the 4 days we were in SF for.Quirky hotel, french themed, some might not like this but we thought it was fab. it's pretty obvious from the website so dont expect Hilton / Marriott experience here, but if you want a charming, local hotel with lots of character, friendly staff and a great complimentary breakfast for a very good price (SF is pricey) then go and book, you wont be disappointed. Free WIFI as well!In terms of the lift, its a quirky old otis elevator and in my optinion in keeping with the general theme of the hotel, we were on the 6th floor and had no issues.The restaurant decor is amazing, feel like your in a castle! didnt eat there as was out late everyday, but breakfast is served in the restaurant, great for picture taking.Book this place you wont be disappointed.

Standard Marriott in a very convenient location for Seattle 5 mins from the market and 5 mins from some waterfront dining.Pool area is teeny and overlooked, gym well equipped and the cleanest I have seen for some time in a chain hotel.Worth considering a high floor at the front to make the most of the view and minimise the rumble of the railroad that runs directly behind the property.A lovely setting in a wonderful city

Although they were renovating, they let me know prior to my arrival, so it was not unexpected. The staff was helpful and I experienced no adverse affects from the renovation. I liked having a kitchen and the nearby grocery store (about 1 block away). Clean, comfortable room that was very close to the West Seattle office where I had to work. Nice value for the price.

This hotel is located within an upscale shopping center at the DC/Maryland border. As far as I can tell, it does not have a separate, street level entrance, so that you must enter the shopping center to get in via an escalator or elevator to the second floor. The rooms themselves are fine, and have ample space (2 rooms). The inner room overlooks the atrium of the shopping center, which feels a little lacking in privacy, but it's not a big issue. There could be noise from the shopping area, but the bedroom is at the opposite end, overlooking the street.Perhaps the strongest asset is that the hotel is directly over the Friendship Heights Metro stop (on the redline). This is very convenient for getting downtown to the major sites, union station, and to National airport.

Hotel was clean, nothing luxiourios but well equipped with a microfridge, coffee maker and complimentary coffe.the location is perfect right across from the beach and convenient to a lot of shops. The water and coffe on the lobby was a nice touch, very nice swimming pool that unfortunaly didnt have time to use.

I stayed at this hotel from 10th to 15th july 2016.It was a great hotel with a beautifiul view of skyline.The best part of the hotel was the chef Mr.Sree kumar as he prepared mouth watering vegetarian dishes for my family everyday for the breakfast throughout the stay.Being a pure vegetarian i was not expecting such a great taste away from home but the chef's hospitality did not let me feel like that way.

I have stayed at several Omni properties and this one is no exception to the rest. Excellent service and decor. This hotel is actually one of the classic hotels, so it has a very rich feel to it. Rooms are standard luxury for the organization and are very nice.

Great location. Walking distance to all shopping places. Very convenient location. Breakfast and Lunch buffets are very good and had lot of choices. Food is also really tasty. Staff were not too friendly, when comparing lot of other hotels in Bangkok. Anyway, they were not too bad. Their so called "Luxury Room" is not really "Luxury". It was just a superior room, when comparing to international standards. The Toilet was not 100% clean. Towels were very old. Drainage system in the bathroom was very poor. The whole bathroom floor is full of water for few hours, after a bath. I do not know, whether it is a common problem in all rooms or only in my one (My room # was 1703). We arrived at the hotel around 9.00 AM. They released one room to us at 1 PM and the other one at 3.00 PM. For the check-out, they refused to offer any flexibility and insisted us to leave sharp at 12.00 PM.

We spent the first half of our trip here. We splurged to get an "ocean view" side which we didn't regret. We loved sitting out on our deck watching the surf and cruise liners. We took advantage of being right on the beach everyday, although the beach got crowded fairly quickly each day.We were within walking distance to most things we wanted to do. They hotel had several gift shops as well as two restaurants attached. We sat at the poolside bar one evening talking to one of the bartenders. She was super friendly and helpful. She gave us food recommendations and places to visit.In all, the staff was beyond helpful. Everyone was very accommodating. We very much enjoyed our stay here and would consider coming back to this spot. The only downside for us, being on our honeymoon, was how many small kids there were making it loud and less than peaceful.

Very nice place. Old hollywood look and feel. Old smell and feel but i mean that in a good way. Very authentic. Small room but clean and comfy with a nice bathroom but the highlight of the vacation was Michael the bartender. I manage a bar and i am a tough critic....he is phenomenal. Personality in spades and amazing drinks. Expect fire, smoke, flavor, presentation and TASTE! Craft custom cocktauls worth traveling the country for. Highly recommend this as a place to stayb

After checking reviews on TripAdvisor we decided to stay at the Warwick in Seattle and were not disappointed. After a long flight from Heathrow we caught the light rail link from Seatac, it was only $6 for two of us and took us to the downtown area just couple of blocks from the Warwick hotel.Checking in was swift and we were upgraded to a room on the 14th floor with amazing views. The room was comfortable and had everything we needed for a two night stay. The location is great for downtown and the Pike Market. There are plenty of bars and restaurants in the area and good places to get breakfast.We would love to stay at the Warwick again when visiting Seattle.

You would think such a beautiful hotel in a pristine location would have wonderful staff, however we experienced the absolute worst customer service possible. The "manager", Anjo Aguilar, was extremely condescending, incompetent, and made our experience infinitely worse. We, as Starwood's Preferred Members, had booked a room for three adults. Our flight arrived early, so we decided to go to the hotel first to see if we could possibly check in early or just leave our bags until check in time. Upon check-in, we were told there was a room ready, but that'd we'd have to pay $50 for early check-in. This is something I've never experienced at a nice hotel, but we agreed to pay it anyways. However, we were then told that our room for three adults would have only 1 king bed, and that if we'd like a "roll out bed", it would be another $30 charge. On top of that, we were told the free breakfast was only applicable for 2 of the 3 of us, and that it'd be another charge to add breakfast for the 3rd guest. The entire justification for these additional charges from Anjo made absolutely no sense, and he spoke to me (at one point I was speaking to him alone, without my parents) as if I were 12 years old, when in reality I am 21 years old and have a better understanding of the importance of customer satisfaction and retention than this so-called "manager". When we asked to speak to his manager or supervisor, he lied and said that he in fact held both of these positions (I called Starwood myself to confirm that he does have a superior, but was probably just reluctant to get his superior involved). The customer service we received from Anjo was the worst any of us have ever experienced from such a prestigious hotel chain, and we ended up cancelling our reservation and finding another hotel nearby. Absolutely horrible. Do NOT waste your time (took us over 2 hours) or money to stay at this hotel.

Stayed here for three nights on a girls weekend. Great location to Union Square, the ferry building, and Chinatown but quite a bit away from Fishermans wharf and pier 39. There is a subway, bar, CPK, and liquor store less then a block away. The staff was very friendly and they have a place to hold your bags if you are early to check in.

My husband and I stayed at the LaFloria from 2/26/17 to 3/1/17. We were in Miami to celebrate my birthday which was 2/27/17. The staff at the hotel was very professional and they provided me a memorable birthday because they treated my day as being very special to me. The following individuals went above and beyond to ensure that our stay was the very best and I can't express our since gratitude for the excellent customer service that was provided to my husband and I. The location of the hotel is great and the room was just right for going out to eat at various locations as well as the beach being close.Andy, Kat, General Manager, Housekeepers and all the staff at LaFlora THANK YOU AND WE WILL BE BACK!!!Martha Sydnor (Denise) and Brian Davis

My third stay here - great views of the beach - start of the strip so it's a great location- Has a small pool with plenty of lounges - had the Tiki bar restaurant is in top and that's amazing - rooms are clean and freshened daily the hotel room cleaners are very sweet and helpful I gave a small tip every second day they cleaned my room - their grateful and deserve it - but they don't expect it - totally up to you - close to buses and there's an On-Off tram that's stops outside to take you everywhere- totally recommend Aston Waikiki Beach Hotel and I'd stay again next year - oh and you get a free beach pack upon checking in - sweet idea

After arriving at 6am I expected to leave my luggage and hang out at some place before being able to check-in. But to my surprise I was offered an early check-in incl. breakfast already. The room assigned was 3205 with a beautiful Burj Khalifa view. Breakfast was superb. We like the middle-eastern style food a lot. Service was outstanding. The staff was overall very friendly and helpful. Excellent hotel.

At THB3,000+++ in South East Asia (approx USD95) a head without alcohol, you would expect a pretty spectacular experience.The Sunday brunch on offer at the Colonnade is indeed spectacular.Great wait staff, wonderful setting -very classy and yet with a laid back luxury, and well, the food. So much to describe, but we had: house-cured smoke salmon, foie gras terrine, lobster (lots of), Alaskan crab (lots of), 4 varieties of lobster, wagging prime rib, absolutely wonderful lamb chops, cheeses that included some favorites: Fourme D'ambert, Morbier, one of the very best gorgonzolas I've ever had. This is probably less than 10% of the spread on offer.Having such a wide variety is not uncommon in 5-star hotels in Asia. The wonderful thing however is that there are no "fillers" i.e. a selection of cheap and lousy food to buff up the selection: the food really was of the highest quality. The crab and lobster were excellent, the fine de claire oysters were so very good that they actually stopped a fight between two of our party!We also noticed just how labour-intensive the operation was for the benefit of guests. Serving dishes were never overloaded and everything was being constantly prepared afresh (hence the lamb chops being superb -juicy, tender, well marinated and cooked to a pink centre: only having a dedicated cook preparing the dish in small batches can achieve this level of consistency). This is a lot less common even even in very good 5 star hotels and restaurants.I apologize if I sound like a salesman here, but I've had this Sunday brunch more than a dozen times in the past few years and I have found that the high standard it sets itself has never ever dropped. It is an afternoon I would heartily recommend to any of my friends.

Was checked into a room that had a dirty bathroom. Someone did not flush the toilet. Staff did not recover when I told them about what happen. I was expecting at least for housekeeping to go and freshen up the room.

Loved our stay here - breakfast buffet is fantastic and service is even better. We left some items in the room and not only did they find them for us but they overnights them back to us - they are truly a top notch organization and we will definitely be back!

We stayed here as part of our Norwegian Cruise. We spent 3 nights, but wished we could have stayed longer. The resort was clean and well maintained. Our room was large and had a balcony that overlooked the resort. Best part was the ABC store on location. Since our tours left early and came back late, the ABC store was breakfast and dinner! Great beach and places to eat nearby.

We stayed at Centre Point Pratunam in April 2015 and I must say it was a wonderful experience. The staff are very friendly and helpful and they make sure you feel welcomed all the time. Our room was deluxe category, however, the amenities provided were close to a suite: a double door fridge, a microwave, cooker and many more. Rooms are spacious and the flooring is a combination of wood and tiles. A small dinning table along with a nice sofa added elegance to the overall ambience of the room. The bathroom was also of very good condition.For all this I paid nearly 100 USD including breakfast and I think it is very good value for money because rooms and food are 5* quality whereas I would give overall 4* to this hotel.If you are looking for a good value for money, this hotel is highly recommended.

We booked this room to stay after a National's game. We checked in early afternoon. The valet was affordable (no one parks for free in DC) and the valet attendant hailed us a cab. Unfortunately we left the tickets in the car and the cab was waiting. The valet attendant quickly ran to the parking lot, retrieved our tickets and return to us with a smile on his face. Now for the room. We stayed on the 8th floor. The room was perfect. Great view of the pool below and the Plaza. The room was large and so was our bathroom. The bed was extremely comfortable. Now our friends room was on the 4th floor. Same type of room but they had a balcony. I guess in trade off for the balcony both their room and bathroom was nearly half the size of our room for the same rate. That that if a balcony does not matter, ask for a room above the 4th floor. You will be glad you did.

We were a little nervous about staying at a non-chain hotel. We got the room plus parking package because we had a rental car. We were pleasantly surprised with our stay! The staff is exceedingly friendly and professional especially the doormen Phil and Alfonso. They were helpful and answered all our questions. The front staff was helpful too. Our room was clean and well stocked with bath items. There is a refrigerator but no microwave or coffee pot. Coffee is $3 a cup in the hotel restaurant. They advertise a cocktail hour during the week with free hors d'oeuvres. One of the outlets didn't work, but we didn't mind. There were plenty of others. Yes, the morning garbage trucks woke me up, but it's the city. I went right back to sleep. ChinaTown is walking distance just a few blocks north. Union Station is also just a few blocks away south. There is plenty of shopping within walking distance. Even though check out is at noon, they let us leave our car in the garage a few more hours so we could take advantage of the garage use for a full 24 hours. We left our luggage with them for a few hours after checkout, and we got everything back. I would definitely recommend this hotel to any one. I would stay here again.

Hellhole....hall and room smelled like puke...orange/red stain on sheets. Avoid at all costs...the rating is a sham and photos are misleading. Easily worth the 20 - 30 bucks to at a decent place and not risk what ever you would catch laying in that bed

My husband and I are not new to Vegas however, we were new to this hotel. We booked our trip through bookit.com and decided to give this hotel a try. I will NEVER stay here again and I would never recommend it to anyone either. I like to be as honest as I can with reviews because I rely on them from other people myself. I will start off by saying our room was very clean and the maid service was pretty good. The only negative thing I have to say about the maid service was that we ran out of toilet paper. There were no extra rolls in the bathroom. The room was hot and the air was turned all the way down. I am usually cold but I woke up sweating 2 out of 4 nights. The rooms were very low lit even in the bathroom. There was very low water pressure in the shower. The tub is HUGE and I wanted to take a bath but it took more than a half an hour to fill half of the tub. The water was never hot even though I had it all the way on hot. Every single time (no exaggeration) that we got off the elevator to our floor we smelled weed. I dropped at least $600 at the casino and never NOT ONE TIME was I offered a drink. We bought a beer for $8 from the bar. The food court was good with many options. Give Chronic Tacos a try, they were great! The casino was dirty with empty drinks everywhere and full ashtrays. A ton of machines were broken with towels places over them. Also, there were trash cans, towels, and wet floor signs all over the casino due to leaks in the roof. You are also charged a $33.95 a day resort fee in case you weren't aware on top of what you already booked for. The room shown on the website (bookit.com) which is very fun and contemporary looking is not at all what our room looked like. We were in the fantasy tower superior king suite and it looked like every other hotel in Vegas. The room was big I will say that. There is a fridge with a mini bar in each room. My husband took a bottle out to look at it and we were charged $6.95 for it. I called and they removed it but just to let you know each fridge has a sensor so check your bills for any unwanted charges before check out. Here is my own personal opinion...with all of the tv exposure this hotel has had (mtv real world, the hangover, the real housewives of beverly hills and many more) they should be up to par on everything. I understand nothing is going to be perfect but with a $33.95 a day resort fee from every single room there should never be a maintenance issue that isn't taken care of within 24 hours from when it first began. With this hotel being located off the strip they need to work a little harder at keeping their hotel up to date and fresh because there are wayyyy too many other options out there at a cheaper price located right on the strip. Get it together Maloof family!

Thank you Liz for accommodating my schedule and getting me in early!Liz oriented me quickly but completely on my first business trip to San Francisco. It was much appreciated and very helpful. I would stay here again.

We loved everything about this hotel! The rooms were spacious, elegantly decorated with a cozy fireplace. The staff was friendly and professional. You can walk out the front door and easily access many of the quintessential Chicago restaurants. This hotels encompasses everything that you would expect from a true 5 star hotel.

First the good: The location is excellent--located in the heart of Chicago's Gold Coast. The room was very basic but clean.Then the bad: The service was honestly non-existent. When asked at the desk for a coffee/sandwich shop nearby, the harried reception attendant tried to talk us into room service--her second suggestion was a chain store four blocks away. only later we discovered a lovely local coffee/sandwich shop a little more than a block away. There were no newspapers, maps, touring literature available in the rooms or at the desk. The desk attendants were both un-knowledgeable and simply too busy to be of any help regarding the most minor requests.There were no robes in the room. The bathroom toiletries consisted of a packet of q-tips. One square of soap served for both the sink and the shower. The room service menu was out-dated and did not match what was actually available. Yes, one was able to get robes or more soap or a room repair if one was willing, time after time to call the harassed front desk and be put on hold for five minutes. Really, we have had better service in the most basic budget chain motel. Pretentious cosmetic upgrades (white decor a la the 1990's with framed pictures of cows along with tiny photos of jazz singers presumably purloined from the glory days of the Pump Room) do not a "boutique hotel" make. Old fashioned service does. And that was non-existent.

We arrived at 7am after a 17 hour flight and were welcomed with ice cold rose and lemon water and for a very small amount were let into our room immediately rather than being made to wait until the normal 2pm time. We were so grateful for that. There staff are very attentive and helpful and on the 2nd day the server at breakfast remembered my name and what type of coffee I wanted. The service there is truly excellent. On the last night I went to the bar for a glass of wine and the waiter wanted to know if I wanted a wake up call in the morning and that he would take care of it. He told me they are trained to remove no from their vocabulary so that they make their guests say as fantastic as possible. It is working. There was only one thing I found a little strange. There is what looks like a fridge in the room but it is not it is a chiller and it barely works. I asked them to check it and they changed the chiller but it made no difference. They need to provide a proper fridge as Dubai is beyond rediculousy hot and it is necessary to come back to a cold drink, not one just below room temperature. It is really the only thing wrong with this hotel. If they get that fixed it will be hard to fault. It is a great hotel. I would definitely go there again. Well done team at the Taj!

Not only was this hotel in the most perfect location.....but....it was just recently remodeled. Everything was beautiful. I also want to say that the staff was 5 star. My husband has brain cancer and we were visiting our daughter. The staff went above and beyond! We were there for five days. Every day was a beautiful memory that my whole family will treasure. Thank you to the staff of the Grand Hyatt. A special thank you to Glenn and Danae!!! One last note....make sure you have breakfast at the hotel - The Cabinet. It was so good....we ate there every morning. Their lobster, scrambled egg, crème de brie on ciabatta---------heaven. Their blue crab hash with poached eggs........heaven

One of the better Hiltons with a great staff, recently remodeled and a terrific breakfast. Convenient to O'Hare and right across from the convention center, it was nice and quiet if a little pricey. Just a great place near O'Hare.

Thank you very much for the wonderful time i spent there. Guest relation is at its highest, they show respect to their guests. Very helpful consierge! The room was clean, beautiful setup. Location simply the best. Breakfast sooo delicious, a large variety is available every morning. I highly recommend this hotel.

We won a priceline deal for 125$ a night here. For $125 its great value for money- nice cozy rooms. The location is fantastic. You can walk to Pike's in 10 mins. One issue is parking if you have a car- its quite expensive in the downtown but thats true for all hotels in the downtown.

Well I was trying to park my car I was with my family. One of the valet (Ashanafi) told me to take care of his tip then he will take care of my car. I said fine. I was almost done taking out my stuff from the car then I realized that I dont have any cash I only have card with me so I told him I would give him tip from that (I assumed that they had an option where you could tip from the receipt or later I could grab some cash from atm just for him). When I told him that he said he cannot park my car and there is no spot. I became furious as I had two kids with me as well 2 year and 8 months and most of my stuff was out of the car. This was really unprofessional as he was actually asking for a bribe not a tip. Later the other valet came he saw the situation and he let he park my car there were multiple spots available so we did end up parking there but please beware of these types of valet. Some one from the administration must address to this situation.

Very friendly helpful staff especially the lady on reception faviole who was always ready with a smile hotel was well located and clean would highly recommend it continental breakfast included was a good selection you also have a place on the beach you can use with umbrella and chairs they give you a bag with beach towels to take

We got in a little early and our room wasn't ready, so we had to leave our bags with the office. We waited in line and when were next someone else was taken before us. We were then told that he wanted to help them before us. Our shower had mold in it, they came and painted over the mold. The shower head leaked the whole time and the sheets didn't go to the foot of the bed. A week before we arrived we called the concierge to rent us a car, she never called back and then was gone when we got in. So we had to get a car ourselves at the last minute. I would have rented out own car had I been told she couldn't do it. She finally called us back when we already had our car. The bed was uncomfortable and the pillows were small and flat. We wanted a massage and went down to get one and were shocked they charge for the tip before you even get the massage. I mean really isn't a tip up to the customer and given when and only when you've decided if the service is great. I've always been a good tipper but I do not appreciate being told how much I am going to tip for a service I don't know how good it is. I was very disappointed in the room.

Stayed here for a business trip and am so happy I chose the hotel. It's not as crazy as the casino hotels, the level of service was top notch, and the room was spectacular. If you have time, book a seating for high tea in the sky lounge, a must!

We booked this hotel on miles for my birthday. It was a lovely surprise that our room was much bigger than I thought it would be.The bed is comfy. The shower was bigger than our kitchen at home. It had a cute little sitting area.The coffee provided for the room is much better than we have had at other hotels. The hotel is about a 20 minute walk from asoke station but the free tuk tuk service to terminal 21 makes it really convenient to go to and from the hotel.Rooftop pool is great and the hotel is handicap friendly. Had very little trouble getting around.

I booked a block of rooms for a company event in San Francisco. The night I checked in as a Platinum member I received a standard room. A colleague with less status received an upgrade to a suite (she asked for one). The first evening was woken up at 1am by some sort of party on the floor I was on. I opened the door and asked the people to keep it down (this happened to me the last time I stayed here, too) They continued their party. I called security and they were quieter but I had to have the fan in the room on high, a white noise app on my phone blasing and a pillow over my head to finally fall asleep with their nose. Security left a card under my door for a free coffee for the disturbance which was a nice gesture. As a Platinum member with a hotel block I received about 2400 points. If I would have booked just my room I would have received at least that much. This is the second and final hotel block I will ever book at this SPG property. I let them know about my experience and did not hear back. All in all quite disappointing. I am brand loyal but Hilton will match my status so I am going to take them up on it at this time.

Maybe the best way to jauge the quality of service is when things go wrong.I stayed at this hotel and was not really happy, with several minor issues that made it a not-so-good experience. When they reached out to me for comments I shared my concern.I then got to know the general manager who called me personal to understand what had gone wrong and asked me to gave them a second chance, which I did. The staff was aware of what happened and ensured every little attention was there to make my second experience a great one. And a great one it was.

Hotel Front Desk Staff needs to better trained. the y have no sincerity or genuineness. The Front desk Staff member literally gave us our key and pointed to the elevator. As it pertains to FB West Bistro, you cannot even communicate with Server, and when basic requests are not possible as the chef is not flexible. There are many choices in DC for great hotel, this is definitely not one, i dont plan on returning.

The first impression of the hotel was already fantastic. Kind and helpful staff at the desk and the rooms were clean and big. We stayed here in February when the weather was very cold but as soon as you came in to the lobby it was warm and cozy. Breakfast is great, there is not much to choose from the menu but the dishes they serve are delicious. The transport from and to the hotel worked fantastic, big cars and helpful chauffeurs. I would highly recommend this hotel for your next stay in Chicago!

Arrived Wednesday afternoon and departed. Saturday morning. Our daughter and her family rented one room and us another. We asked for adjoining rooms. Daughters room shower did not work so they ended up using our shower entire stay. They reported to front desk and were hoping it would be repaired. It was not. Apparently maintenance attempted but accomplished nothing. Management told daughter they would comp resort fees for them but management offered myself and husband nothing for the incovience to us. Management should have taken better care of us for the inconvenience it caused. Rooms were nice but they missed the mark taking care of their guests. 3 nights sharing a shower. Management could have offered us a meal somewhere or anything. Disappointing.

The hotel itself is great. The room was clean, appropriate size, very good soaps, lotions, etc. supplied in the bathroom. The steak from the in-house restaurant, Bob's, was average. Other parts of the meal were good.

Good hotel location but too expensive for a tinny room and a tinnier bathroom and not including breakfast. Good location in the downtown close to subway station, however full of homeless around the place.

Such a gorgeous property with beautiful original decor. My family stayed here for a few days this June and found the building and rooms to be beautiful and nostalgic with interesting historic significance. Unfortunately, the service was extremely lacking on all 3 days we were there. Some instances include (a) having to call back 3 times over the course of 1.5 hours for a bucket of ice that they repeatedly told me was “on its way”, (b) no one to help with bags upon checkin or checkout, and (c) limited amenities in the room and at the facilities, etc. There are more ticky-tack thing that really put a damper on the experience. Seems like they are just coasting on their location and don’t really care about service despite their $500+ per night rate. Pretty bummed about it.My suggestion would be to just stay somewhere else close by and drive/hike over and hit the lawn and Disney museum for fun. The area and hotel are beautiful...but the service makes the stay a stinker.

One block away from Waikiki Beach, but a small walk to all the shopping and dining. Uber and Lyft available everywhere in Waikiki, so don’t worry about walking if you don’t want to. Balcony overlooking the beach is perfect. My only concern is that the pool towels are softer than the bath towels in the room. 4 star hotel with 2 star bath towels.

On all the tours we visited in this illustrious city we were repeatedly told the same thing - Bangkok is not Thailand. Bangkok is Bangkok.And that's what we found. A bustling city filled with lights, action, shopping and everything you would want for a holiday destination.And the Mercure Bangkok Siam fit perfectly into the beuaty of the place.New and tall standing in and amongst the shopping district of bangkok, the hotel is opposite MBK Centre - the biggest and more widely known of the shopping centres in Bangkok. Clean and spacious, there is a modern decor with old school charm delivered by the friendly and hospitable staff.The room was clean, soft, comfortable and with a remarkable view of the city that lights up like a sea of jewels at night.Any requests, the staff were there to help with a smile and a greeting.The breakfast buffet was bountiful and delicious, again perfectly staffed with a host of lovely individuals catering to your every need.Would definitely recommend to stay here for a trip to Bangkok.But as the locals say - remember that Bangkok is not Thailand - for the country is so vast and filled with areas of beuaty outside of this bustling city. do not be afraid to venture.On a side note: would recommend siam square for food opportunities in particular a popular restaurant amongst locals and tourists - Ban kun mae.

Decent room, crappy view.They charge a resort fee, that we knew in advance. We needed tickets printed and they wouldn’t do it and referred us to a kiosk where we had to pay by the minute to use it and it deducted time to print. If you’re going to charge a resort fee this type of thing should be included.

Excellent location in town, good value for money and friendly experienced service.good Food and with a varitiy of restaurants . . . visit the Indian Restaurant on the top floor. Comfortable and big rooms.We have been to this hotel before (many years back) and we will return again in the future.

Booked it because of the no resort fee. Watch out though they do charge a $10 per device internet fee.Walls of room scuffed up and dingy looking. Staff not all that friendly. Would look around. Don't be fooled by the no resort fee.

This place is great. Excellent staff. Rooms are clean and fully stocked with great stuff (including toothbrushes!). The gym is well air conditioned and robust.The breakfeast is elaborate and includes an egg bar. Highly recommend staying here, location is close enough to get anywhere.

The place is good but the personnel are very impolite they ask you for a resort fee and when you go to ask for a towel they don't have one, the security personnel very rude and the valet not too bad. I asked for a room with sea view and I get the room but not with the king size bed as I asked on the reservation. The hotel is far away from south beach, 5 miles away so you can go by bus, car or in bicycle as we do the last day. The hours for cleaning the room are 11am to 5pm. Really bad and thought that the reviews were too critics but it's true about the bad management of this condominium club

We love the location of this hotel by the farmers market and long walks along the Embarcadero, but you have to put up with immense disorganization at this hotel if you resolve to stay there and ask yourself if the price is worth the hassle. The parking valets are understaffed and definitely cannot be bothered to hail a taxi for you; the bellman didn't didn't know where our luggage was and the manager had to find it because the valets left if sitting for a long time out on the side walk...scary. We felt like we had to manage them, not the other way.

This was our 2nd stay at Chancellor Hotel. It is a great value in SF. The rooms are small, but there are large closets with safe & umbrella, and the bathroom is nice. New TV and nice desk. Very European feel. Old building with great character, but elevators were fine. Great location and the restaurant has their sourdough pancakes (order with strawberries, sit in Mau's section, a wonderful waiter who will take care of you). Love staying here. close to shopping, restaurants, cable car line out front, MUNI, Moscone Ctr within 12-15 min walk. We walk the hills and go to Chinatown, North Beach, Nob Hill, even the Wharf. Get a MUNI pass and you can go all around.

Everything was fine until the last 2 days when the hot water went out and we later found roaches in the bathroom when we were leaving. There was an adult only spa but the bottom was covered with coarse sand and after the rest of the resorts water attractions shut down for the night adult with small children thought it was okay to bring them to the 24 hour adult spa.

This hotel is by far the most amazing hotel in Waikiki Hawaii! The rooms are very clean and sanitary. The pool is very nice but does use salt water and everybody sits around around the pool but doesn't get in making it hard for other people who want to use the pool. They give you free towels for the beach and the pool so there is really no need in bringing one. They have 2 restaurants in the hotel one is located at the pool the other is in the back of the hotel right along the beach & They gave pretty decent prices. If you don't want to pay restaurant prices Denny's is right across the street! Every Friday night they have a free firework show right on the beach definitely a must see!! They have such an amazing staff there and will do anything they can to help you. Our flight got delayed and canceled to go back home and they worked with us and gave us an amazing deal on a room for the night. Then the next day we was suppose to leave our flight was canceled again so we was back in the same situation. We went back to the Outrigger Reef and they worked with us again and gave us yet another great deal on a room! If you're looking for an amazing hotel with an amazing staff and everything you could ask for this is the place for you! You wont be disappointed :)

We are staying at The Wharf Inn on Beach at Mason. We get great location and "free" parking. But, no AC, cable TV comes and goes--at times completely blanking out, windows that open onto noisy streets but do provide some air circulation (except the screens are torn away from the frames), no tub, a small shower stall with a shower head so low my 6' hubby hit his head on it, and, when I took a shower, the water suddenly became very hot. No microwave, very small fridge that is just barely cool. Ice only outside building on ground floor. And we are paying in the $400 range! This is probably my one and only trip to SF, and I certainly would not stay at this place again.

Happy with every aspect of our stay. Interactions with Front Desk, Front Office Manager and housekeepers were all very friendly. Our suite was clean, spacious and had such great decor. Location was perfect for getting to transportation and lots to do within walking distance.

Originally allocated a smoking room , be sure to specify non smoking room . Was moved next night. Great facilities , rooms spacious and excellent shower / bath . Very friendly staff. Overall good experience

Prior to making a reservation, I had read several reviews and many of which contained criticism of the 'slow elevators and noisy rooms'.However during my stay of six nights I never experienced any noise issues from adjacent rooms and only on a couple of occasions did I need to wait more than a minute or so for the lifts and the hotel was full!The hotel has been built on a very small plot, hence the need for it to be so tall, 38 floors I think. Thus the rooms are not enormous but they have been brilliantly designed to maximise space and comfort so although I was on my own I still maintain that two people would manage well.The shower water could have been hotter at peak times but not much of a problem and the shower was large.The selection of tv programmes was dire, the laughable Russian TV and yet no CNN, also the channel listing numbers were totally wrong, very easy to change that and why not have DVD players?I didn't have breakfast but did visit the Sky Bar and had an OK meal there, the views are incredible, good atmosphere also. I didn't use the pool, it's a joke, more like a paddling pool and unbelievably only five sun loungers! Adjacent is a silly beach bar style cafe serving no useful purpose and occupying space that could have been utilised for a larger pool and sunbathing space.The staff were great, very helpful and charming and in spite of a few criticisms I really enjoyed my stay and would definitely return. Apart from anything else the location is perfect.One last point addressed to the person who responds to these reviews: is it really necessary to constantly bang on and on listing the hotel amenities in almost every single response? It's very tiresome to have to scroll through such rubbish, we only need to read it once and instead your job is to focus on your guest's remarks and actually do something about it!In conclusion, a true boutique hotel.

All the staff are really nice and friendly. Originally Hotels.com screwed up our reservation date, but Kalin and the manager Marcus went above & beyond but correcting the problem by changing our reservation to the correct & they even upgraded us to a Suite without anymore additional charge. Just this alone made our stay in Chicago really great!!!

The Pros: conveniently located, easy to get a cab or uber, close to numerous subway lines in the Loop. What we liked most about this hotel was its spa - Valeo. My husband and I had excellent massages there and spent some time in the infrared sauna and steam room as part of the experience. The spa facilities are very nice and the staff, friendly and helpful. The fitness center is also very well-equipped, spacious and modern. The only recommendation I have is that it was too cold! Could never really warm up during my workout because of the temperature.The Cons: This hotel seemed to lack little things that ended up being quite annoying during our stay. For instance, no coffee-stirrers are provided, even though there is complimentary coffee, creamer, sugar. One day we asked for spoons and one day I actually took extra stirrers from the 7-Eleven down the street. Not what one would expect to have to do at a JW Marriott. The coffee itself was pretty terrible. I can't recall the brand they provide but it doesn't seem too complicated to do hotel room coffee well.The mini fridge contents are magnetically placed and you will be charged for an item if you remove it for more than (I think 30 or 60 seconds). We found this extremely annoying. We like to eat yogurt in the mornings and couldn't even purchase them the night before because there is no room to add anything to the fridge without removing something. We asked if we could remove a few items and leave them in the room and not be charged and the answer was no. Alternatively, they can bring an entirely different mini-fridge up for us to use and we decided not to bother.The room service staff does not seem to check on discarded food items left outside of rooms nearly enough. We watched as an unpleasant-looking tray of old food sat outside of the room across from us from the morning when we left for the gym, until the evening when we were heading out to meet friends. We had even called room service to let them know and no one answered. We ended up alerting the front desk on our way out that the tray had sat across the hall from us all day.Wifi in the rooms is available but for a daily fee. I think somewhere between 15-20 dollars but not sure. This is certainly something that I consider a gratuitous cost and a factor that can sway me in the booking process.In the end, we had a decent time but the spa was the only memorable part. I couldn't help but wonder if the W Hotel directly across the street would have been a better choice. This particular JW Marriott is a nice property but lacking in service and that intuitive nature that a good hotel should possess.

We made last-minute reservations to be near family in the hospital. The room was clean and comfortable, the laundry facilities and shuttle service were lifesavers. The staff was so friendly and compassionate; they went out of their way to make this very difficult time quite a bit easier.