tamphuc0503/nrc-nquire · Datasets at Hugging Face

customer_name stringclasses 1 value	customer_id int64 11.1k 11.1k	comment_text stringlengths 2 6.63k	location_name stringlengths 2 65	facility_name stringclasses 48 values	doctor_firstname stringlengths 1 16 ⌀	doctor_lastname stringlengths 2 24 ⌀	questionpod_serviceline stringclasses 9 values	comment_id int64 1.67B 1.8B	doctor_specialty stringclasses 168 values	person_gender stringclasses 2 values	person_language stringclasses 8 values	person_race stringclasses 9 values	person_city stringclasses 899 values	survey_name stringclasses 47 values	question_text stringclasses 1 value
advocate aurora health	11,146	I went there and waited about 3 hours to have skin culture done but they didn't want to do it and told me to see a dermatologist. Something as simple as scrape some flaked skin off but they just refused! Absolute waste of time and money for me! The advice I received was to keep doing what I was doing already, after I thoroughly explained that it wasn't working! I am outraged by the lack of integrity and compassion of the doctor and nurses there! And I am sure they'd change me for that without hesitation.	IMCAR-VH	Advocate Condell Medical Center	Dorian	Woods	Urgent Care	1,673,476,253	Family Medicine	Female	ENGLISH	WHITE	Grayslake	Urgent Care + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	My experience with all of my nurses was top-notch, however, Jajara...Jatara, who was my nurse's aide, was horrible. Jatara was her name. She was horrible. Rude, told me I would have to sit in my own urine all night because she wasn't going to come in to get me out of bed. So I wouldn't recommend her for anything. Thank you.	CMC 6W	Advocate Christ Medical Center	Harun	Durudogan	Inpatient	1,701,111,535	Orthopaedic Surgery	Female	ENGLISH	WHITE	Evergreen Park	Inpatient + Magnet 2 - OAS	What else would you like to say about your experience?
advocate aurora health	11,146	When getting off the X-ray table, my back spasmed. I could barely make it out to my car. It was so painful that I was unable to get out of my car into the house until my husband got home. My back continued to spasm all night. At one point when i had to go to the bathroom I was unable to walk, even using a walker. I should have never been released! Or at least with a muscle relaxer! I will never return to this Urgent Care! This is totally unacceptable!	St. Lukes Franklin UC LFH	Aurora Medical Group	Debora	Mcfarland	Urgent Care	1,698,966,403	Nurse Practitioner	Female	ENGLISH	WHITE	Muskego	Urgent Care	What else would you like to say about your experience?
advocate aurora health	11,146	Worst first experience to a gynecologist for my daughter. Terrible bedside manner. Rude. Accusatory. Waste of time to even go see Janel. My daughter left the appointment in tears. She was treated like she was not a human in charge of her own choices. We will never go back and will tell any we know not to bother or waste their time see Janel glover.	Oswego 80 Templeton OB	Advocate Medical Group	Janel	Glover	Medical Practice	1,697,750,864	Nurse Practitioner	Female	ENGLISH	WHITE	Montgomery	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	Mian is too busy. I have a sever cough and Flem causing it. I was given and anti-biotic. I have two inhalers---neither help. I go on coughing.	WBD Internal Medicine	Aurora Medical Group	Muhammad	Mian	Medical Practice	1,686,705,307	Internal Medicine	Male	ENGLISH	WHITE	Campbellsport	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	The doctor that saw me didn't listen to my concerns. I came in with an issue of numb hands and electric feeling shocks. I've had a pinched nerve for 2 months.The last time this happened I got rushed by ambulance and had emergency surgery due to a slipped disc in my neck that almost paralyzed me. When I told the doctor about it he said that was weird and made no sense. He wanted to give me an X-ray for a cracked rib. Even though I didn't hurt myself at all. He dismissed my symptoms. The only exam he gave me was to push on my back 5 times. He didn't check my weakness in my hands or arms. Didn't touch my neck . Didn't do anything. Told me I have to go to pt and a pain doctor for injections and out the door he went. Worst visit I have ever had. Waiting to hear from my regular doc to see what I should do. I'm sitting on my couch and Everytime I move, I get jolted. Doesn't sound like a crack rib to me. Thanks for nothing	AMCMC ED	Aurora Medical Center Manitowoc County	Ryan	Murphy	Emergency	1,689,419,712	Emergency Medicine	Female	ENGLISH	WHITE	Two Rivers	Emergency Department + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	My experience was horrible. I waited for like five hours in the emergency room and I still never saw the doctor.	TRI ED	Advocate Trinity Hospital	null	null	Emergency	1,693,093,631	null	Female	ENGLISH	BLACK	Chicago	Emergency Department + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	Appreciated the timely response and I have an upcoming appointment for my new primary doctor. Very disappointed with Lakeland clinic.	BURLNGTN	Aurora Medical Group	Shawn	Stemper	Outpatient Services	1,684,695,010	Nurse Practitioner - Psychiatric/Mental Health	Female	ENGLISH	WHITE	Elkhorn	Outpatient Behavioral Health + Magnet + Tele 2	What else would you like to say about your experience?
advocate aurora health	11,146	April San Juan was professional, thorough, smart, but most importantly she was kind. She asked the right questions, listened, gave me a diagnosis and treatment plan and answered my questions with ease. Even though I was sick with cold, persistent cough and Covid like symptoms she didn't treat me like I had a plague. She shook my hand before wrapping up my office visit and looked me in the eyes and said most sincerely " if you need anything don't hesitate to call me." That resonated with me and when you're sick, not feeling your best that extra bit of kindness put me at ease especially when I couldn't see my usual Primary Care Doctor. April San Juan called me early the next morning after my office visit with test results and had great follow through. I would recommend her to others and I am already beginning to feel a bit better based on her treatment plan. Thank you Nurse Practitioner April San Juan.	Chicago 1460 Halsted 401 Internal Med	Advocate Medical Group	April	San Juan	Medical Practice	1,689,455,339	Nurse Practitioner - Family	Female	ENGLISH	WHITE	Chicago	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	I've been taking the medication prescribed now for 5 days, but my headache symptoms have not gone away.	Menomonee Falls MF	Aurora Medical Group	Robert	Pachner	Urgent Care	1,674,428,379	Family Medicine	Male	ENGLISH	WHITE	Milwaukee	Urgent Care	What else would you like to say about your experience?
advocate aurora health	11,146	I felt like a number and wasn't listened to at all. She was extremely rude and made me feel really stupid, even when asking questions about my health conditions. I felt like I was wasting her time. I will be looking elsewhere for care.	SBC Rheumatology	Aurora Medical Group	Alison	Fernandes	Medical Practice	1,702,836,066	Internal Medicine - Rheumatology	Female	ENGLISH	WHITE	Kiel	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	Since this last visit, however, the level of communication has deteriorated. I understand Dr. Aziz's leaving the practice has caused some issues in the practice, but at this time many days have passed and I have not received any responses to my inquiries.	Regency Medical Center PC	APP	Ankita	Patel	Medical Practice	1,727,862,813	Family Medicine	Male	ENGLISH	WHITE	Hoffman Estat	Medical Practice - APP	What else would you like to say about your experience?
advocate aurora health	11,146	The only thing that I definitely did not like was the anesthesiologist. I was unable to eat regular food for 8-10 days because my throat was so badly scraped. The NP I spoke to a week later told me that others who'd had the same anesthesiologist ended up with throat trauma.	LGH CL SG	Advocate Lutheran General Hospital	Nicholas	Serafini	Inpatient	1,709,302,279	Internal Medicine - Clinical Cardiac Electrophysiology	Female	ENGLISH	WHITE	Morton Grove	Inpatient + Magnet 2 - OAS	What else would you like to say about your experience?
advocate aurora health	11,146	Jamie was very professional and personable. It was a pleasure to meet Jamie, and I look forward to having her take care of my medical concerns in the future. Jamie flushed out my left ear during my visit, which had been bothering me for about 2 months. I was very pleased with the outcome.	GT Family Practice	Aurora Medical Group	Jamie	Simon	Medical Practice	1,696,718,164	Nurse Practitioner - Family	Female	ENGLISH	WHITE	Sussex	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	The doctor is too rough. I've had the same procedure done by another physician and it wasn't as painful as this doctor.	OSW Podiatry	Aurora Medical Group	Sarnarendra	Miranpuri	Medical Practice	1,687,765,170	Podiatrist - Foot & Ankle Surgery	Female	ENGLISH	WHITE	Neenah	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	I wasn't satisfied with the care that I received. Questions were left unanswered. This was by far the worst experience I have had with a nurse. The interaction left me feeling unheard and unimportant.	WBD Family Practice	Aurora Medical Group	Lenore	Brahm	Medical Practice	1,701,859,814	Family Medicine	Female	ENGLISH	WHITE	Mayville	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	Provider and team got me in as soon as possible, but I'm still waiting on my results. During the appointment there was a lot of missing inventory, and everything seemed disorganized. I was originally supposed to wait an extra month, but due to the situation they were able to get me in right away.	GMOB Ob/Gyn	Aurora Medical Group	Fatima	Aziz	Medical Practice	1,701,694,414	Obstetrics & Gynecology	Female	ENGLISH	WHITE	West Bend	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	The appointment was a complete waste of time. My mother had a pain of 10/10 to her left hand. Her ring finger on left hand is unable to extend at all. They took X-rays . Unable to give us a diagnosis. Referred us to hand specialist can't get in till March. Told Tylenol and ice. Totally unacceptable. Will be calling castle and fox valley orthopedics	Dreyer RAD SEQ	Dreyer Medical Group	null	null	Outpatient Services	1,688,958,693	null	Female	ENGLISH	WHITE	Aurora	Outpatient Testing	What else would you like to say about your experience?
advocate aurora health	11,146	The layout of the unit is awful. It appears there is never any staff anywhere as there is no central nursing station. Multiple visitors commented that "there is no staff" and it is directly related to the unit design. In addition, I never once received a phone call from a physician. If I had not been at bedside for my 87 y/o father post admission when was the hospitalist going to call? After his pathetic 90 second visit? The discharge was completely unacceptable and poorly planned. This is not the first time. Who thinks it's appropriate to discharge an 87 y/o at 8pm on a Friday without ever having provided report to the receiving nurse. Yes, no report given. However, the very worst part is that my father was out of bed only one time during his 6 day stay and only because I demanded it. You tout your Baldridge award for quality? You claim you have a mobility programs in place, you actually have patient handling equipment yet nobody uses it. I am aghast and disappointed in my multiple experiences here. I expect more from the place at which I started my entire career in healthcare.	UNIT 30	Advocate Good Samaritan Hospital	Robert	King	Inpatient	1,695,257,547	Internal Medicine	Male	ENGLISH	WHITE	Downers Grove	Inpatient + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	Dr. Bradfor is absolutely terrible. She and her staff don't seem to care about their patients whatsoever. I would NEVER recommend her and will be switching to a completely different office from hers. She doesn't seem to understand our child's medical needs. They seriously fumble my child's care. So disappointed.	ABW Pediatrics	Aurora Medical Group	Anju	Bradford	Medical Practice	1,677,913,813	Pediatrics	Female	ENGLISH	BLACK	Oshkosh	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	Had to arrive 2 hrs prior to procedure time. I had all my prelab work done, got my IV and then waited for surgeon to come introduce himself and explain procedure. He finally came in 10 min. before scheduled time and questioned the dosage of medication my cardiologist prescribed. I could not tell him why I was prescribed such a low dosage, so he said he had to call him. Five min. later he comes in to tell me I have to reschedule the procedure. He was not comfortable performing it under the current conditions. While I understand he was not willing to risk my safety, I do not understand why this concern was not caught the week, or night before, so that me and my husband could cancel our days off from work. Even 2 hrs before would have been better - before I was undressed and hooked up to IV. Luckily my husband spoke up and said that was unacceptable. They were able to find a work around and I had the procedure an hour later. But I found the level of care for me sorely lacking. The work around should have been worked out without my husband having to push back. I can honestly say, if I had to walk out of the day surgery unit that day, with instructions to reschedule, I would never give another Aurora Healthcare facility any of my business. And this may seem a bit of an overreaction, but back in November a scheduled colonoscopy was canceled and I wasn't informed until the day before. I had already started taking the prep. Other appointments for getting fitted for a heart monitor, to having EKG,and heart scans were also messed up in one way or another, so this experience on 1/26/24 was really the last straw. I expect my health care professionals to be prepared, and not wait until the last 10 minutes to review my chart.	AMCS CIS	Aurora Medical Center Summit	Robert	Panther	Outpatient Services	1,712,413,968	Internal Medicine - Cardiovascular Disease	Female	ENGLISH	WHITE	Waukesha	Outpatient Surgery + Magnet 2 - OAS	What else would you like to say about your experience?
advocate aurora health	11,146	My appointment was for 8 am I was there for okraviz MS and fusion. I was hooked up to the IV at 9:30.am I just left the out of the office at 4pm. 6 and1/2 hours was Entirely too long to sit for 2 and a 1/2 hour. Fusion. I stayed so long in the office that the valet had closed. But fortunately I paid my valet and they set my car outside. It was safe. The staff has changed only 2 familiar faces. I would not recommend going to this infusion center. To anyone. I will say staff is courteous. And accommodating. And sweet people.	Chicago 1460 Halsted 401 Internal Med	Advocate Medical Group	Daniel	Litoff	Medical Practice	1,690,703,732	Internal Medicine	Male	ENGLISH	BLACK	Chicago	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	I was stuck 3 times for my IV. What surprised me was that I had to ask for a bandaid for the 2 missed IVs. The nurse was training a paramedic student & was not good at IV starts or training. The student did not stabilize the vein & the vein rolled & then told me my veins are bad. I'm a nurse and work periop. The conversation was ridiculous. I had to request a different nurse to put my IV in. I found the IV starts very inept & was very dumbfounded that the 2 pokes were not covered with gauze or a Bandaid. When all was said and done, I had to ask the nurse who got my IV in to please give me 2 bandaids. I didn't want to leave with MRSA or a cdiff infection. When do you not close up a hole that you poked??	GSA GIL	Advocate Good Samaritan Hospital	James	Clark	Outpatient Services	1,709,398,790	Internal Medicine - Gastroenterology	Female	ENGLISH	WHITE	Sycamore	Outpatient Surgery + Magnet 2 - OAS	What else would you like to say about your experience?
advocate aurora health	11,146	The experience was the worst I have experienced with Aurora. But that doesn't meant it was horrible because my previous experiences have been absolutely amazing. So I have high expectations from the utter amazing treatment I have received. 1. The Anastasia team was amazing. The RN Lynn and Dr. Liu are gems who need to be rewarded daily for their professionalism and compassion. 2. Dr. Kapur was great. Explained everything. 4. RN Johann was the exception. When giving the IV she immediately noticed I have deep veins. Instead of getting the device that shows where the veins are she decided to have a go at it. Three times! I was vocal about the pain when she was jabbing me and she remarked that I had a tattoo and she didn't understand how people with tattoos could complain about getting IV's. Post op she seemed annoyed and rushed us out. Even though I was still dizzy from the Anastasia I was frustrated and just asked my husband take us home. I felt rushed and it was uncomfortable .	MF GI	Aurora Medical Center Grafton	Sunil	Kapur	Outpatient Services	1,699,148,103	Internal Medicine - Gastroenterology	Female	ENGLISH	WHITE	Whitefish Bay	Outpatient Surgery + Magnet 1	What else would you like to say about your experience?
advocate aurora health	11,146	Extremely rude. Should be fired. Doesn't listen. Made very inappropriate comments. Made me feel unsafe	AWS Ob/Gyn	Aurora Medical Group	Omar	Sinno	Medical Practice	1,672,928,433	Obstetrics & Gynecology	Female	ENGLISH	WHITE	Whitewater	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	I don't recommend doctors, only provide information	STLAM UROLOGY STE 330	Aurora Medical Group	Peter	Leonovicz	Medical Practice	1,688,890,455	Urology	Male	ENGLISH	WHITE	Oak Creek	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	I checked in on the LiveWell App. I received a notice that my appointment would be running late. I waited an hour to go and when I got there, I was told I was next. Two more people were called before I got up and asked why was not being seen. They had no answer for me. I was finally seen. My left ear was somewhat inflamed and my throat was sore. Nothing was prescribed. I felt the doctor was in such a hurry, my problems didn't matter.	Lake Geneva WI LWI	Aurora Medical Group	James	Gelder	Urgent Care	1,682,848,123	Physician Assistant	Female	ENGLISH	WHITE	Genoa City	Urgent Care	What else would you like to say about your experience?
advocate aurora health	11,146	Now your staff was extremely rude and condescending and I didn't appreciate them fighting with my wife. I didn't appreciate the orderly barging in on the bathroom on me and I walked out of your ICC unit, your intensive care unit because I felt very uncomfortable and very neglected and if I can help it I'll never go back to your hospital.	GSH CICU	Advocate Good Shepherd Hospital	Thomas	Seagraves	Inpatient	1,696,551,023	Internal Medicine - Critical Care Medicine	Male	ENGLISH	WHITE	Cary	Inpatient + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	I've been to the hospital recently multiple times with antibiotics and did not get the infection out. They did not run blood. They did not talk about anything. They gave me the lowest antibiotics you can give, and I'm still having pain. It did not help anything so far, and I'm going back to Christ Hospital again for the same infection. I wish I had seen a doctor or had blood work done. I have been dizzy and sick since. Nobody asked me about any other symptoms besides the swelling in my face, which I had multiple symptoms. They sent my prescription to the wrong pharmacy, which caused me to have to pay for my prescription at the pharmacy I was going to.	SSH ED	Advocate South Suburban Hospital	Amin	Yassin	Emergency	1,690,857,829	Family Medicine	Female	ENGLISH	WHITE	Summit	Emergency Department + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	Dr. Rice and Erika were so kind and made me feel so comfortable. However when Dr. Rice wanted me to show her my walking issues, I fell. NOT Drs fault at all. I turned to quickly so it was FULLY my fault. One of the employees came out to see what happened and she kind of laughed. It's embarrassing enough as it is, so being laughed at because of your diagnosis is so wrong. Dr. Rice apologized and walked beside me the rest of the way. I plan to continue to see Dr. Rice because she took her time with me and not once did I feel rushed.	Park Ridge 1875 Dempster 625 Neurology	Advocate Medical Group	Danielle	Rice	Medical Practice	1,697,100,779	Psychiatry & Neurology - Neurology	Female	ENGLISH	HAWAIIAN/PACIFIC	Bloomingdale	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	Went home after 6 1/2 hrs with same problem I went in with , still the same today. Nothing done for infection on left hand. Doctor said it will just go away!! Didn't even get an antibiotic.	FV	Dreyer Medical Group	Bharti	Patel	Urgent Care	1,681,612,933	Family Medicine	Female	ENGLISH	WHITE	Oswego	Urgent Care	What else would you like to say about your experience?
advocate aurora health	11,146	I was extremely disappointed in the care I received. I waited over an hour and a half to be seen for 4-5 minutes by the provider. She was dismissive and short with her instructions. Then I was left to await discharge documents and no one came. I sat for 10 minutes in the room and then finally walked out, only to meet a nurse/MA at the station on their phone. I had to ask to be discharged so that I could leave to get my children. It was RIDICULOUS! I plan to request that the charges for this visit are reversed.	IC Beverly	Advocate Medical Group	Katherine	Granberry	Urgent Care	1,699,793,056	Internal Medicine	Female	ENGLISH	BLACK	Chicago	Urgent Care	What else would you like to say about your experience?
advocate aurora health	11,146	Karen, the CNP, was compassionate and professional. She provided the antibiotic prescription I needed for my Strep infection. Kelly, the health aide, was professional, gave me understandable instructions and put me at ease. EXCEPT FOR THIS: She started to take my blood pressure over my sweater, while I was sitting on the exam table, arm well below my heart, sitting without back support, feet dangling. She was shocked when I told her this was no way to take an accurate blood pressure. I hopped off the table and sat in her desk chair using the following recommendations from the CDC: * Sit in a comfortable chair with your back supported for at least 5 minutes before your reading. * Put both feet flat on the ground and keep your legs uncrossed. * Rest your arm with the cuff on a table at chest height. * Make sure the blood pressure cuff is snug but not too tight. The cuff should be against your bare skin, not over clothing. Source: https://www.cdc.gov/bloodpressure/measure.htm#What%20Is%20The%20Correct%20Way%20to%20Measure%20Blood%20Pressure? Kelly and probably ALL your aides need to be properly trained! The first BP she recorded had a systolic of 98. The second, performed correctly, was 118. Christine Palumbo, RDN, FAND 630-248-0200	ACNB	Advocate QuickCare at Walgreens	Karen	Bretz	Retail Clinics	1,683,702,701	Nurse Practitioner - Family	Female	ENGLISH	WHITE	Naperville	Retail Clinic	What else would you like to say about your experience?
advocate aurora health	11,146	Nurse McKenzie was wonderful. At my hospital stay, no meds from home were given all day. I have a port and no CGH cleaning was done. No walking around the unit was done. No gait belt was around me even though I was to be on supervision. I could not eat, could not walk today. I was told that Medicare would not cover my stay, that I would have to pay, inducing anxiety. And that the doctor said that he could not get me to qualify on a checklist to become inpatient. I called insurance and they said none of this was true. I am disappointed in the ability of the doctors to listen to the patient with complex chronic conditions and sending them home in an emergent and unhealthy and unsafe state. Thank you.	AMCMP ED	Aurora Medical Center Mount Pleasant	Mark	Philips	Emergency	1,684,357,928	Emergency Medicine	Female	ENGLISH	WHITE	Mount Pleasant	Emergency Department + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	Your vaccination policy is discriminatory! I'd bet my life that the doctors in your practice haven't had nearly the amount of "recommended" vaccines that our children are "recommended" to get!	Des Plaines 77 Rand Peds	Advocate Medical Group	Jeanne	Lovett	Medical Practice	1,679,043,361	Pediatrics	Female	ENGLISH	WHITE	Palatine	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	This was one of the worst experiences I have ever had. This was supposed to a 1 hr appt and the Dr spent less than 30 minutes with me. She also had her mind made about regarding my diagnosis before even looking at me or asking me any questions. Then told me that she was basing hey decision on blood work from a yr ago. Worst experience ever. I will never go back to get n I would never recommend her to anyone	BRK Rheumatology	Aurora Medical Group	Megan	Lane	Medical Practice	1,689,051,141	Nurse Practitioner	Female	ENGLISH	WHITE	Germantown	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	I was referred to neurology from my pulmonologist who thought certain symptoms should be investigated for a neurological component. I waited over 6 MONTHS for this appointment. Upon arrival the nurse said that the Neurologist told her he doesn't know why I was referred and I said I am not a doctor, I was referred to here for a reason by another doctor. She had the doctor come in instead to figure out why because she didn't have an answer. The neurologist was extremely unhelpful and his attitude was of indifference. Wouldn't do any testing, didn't believe that there was anything he could do and he wouldn't even consider the test the pulmonologist originally referred me for. It was completely unprofessional to not have said something 6 months ago, to not communicate with the provider making the referral, and to completely waste my time whilst I've been suffering with a health condition. Providers need to do better by their patients.	LSSP Neurology	Aurora Medical Group	Ali	Alrefai	Medical Practice	1,672,910,501	Psychiatry & Neurology - Neurology	Female	ENGLISH	WHITE	Milwaukee	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	She took the time to look at my past history and family history which many others have not. She saw red flags that could be the reason I am nauseated everyday	ASLMC MOB 1 Ste 414 Gastro	Aurora Medical Group	Kelly	Kristbaum	Medical Practice	1,692,516,340	Nurse Practitioner	Female	ENGLISH	WHITE	West Allis	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	I tried to get an appointment in Sept-Oct, but the earliest I could get in was the end of January. Because of the wait, it is likely that my vision will not fully recover after treatment. The time from injury to treatment has been too long. For this reason, I would NOT recommend anyone who needs to see a physician quickly seek someone in this office,	SBC Ophthalmology	Aurora Medical Group	Kenneth	Taylor	Medical Practice	1,700,492,169	Ophthalmology	Female	ENGLISH	WHITE	Cedar Grove	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	Front desk staff were negligent, I checked in nearly 30min early for the appointment, then the same girl who "checked me in" continued to tell me that I was a no show to the appointment when I had been sitting in the waiting area for 45min. Did not log that I called and told them I would be arriving early, did not correctly check me in when I arrived, proceeded to argue with me in front of everyone that I "no showed" when I was in the waiting area the entire time. The doctor is great but the front desk staff need better training.	Chicago 4025 Western OB	Advocate Medical Group	Marie	Cabiya	Medical Practice	1,682,462,957	Obstetrics & Gynecology	Female	ENGLISH	WHITE	Chicago	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	This CT scan should have been ordered sooner from Dr/ surgeon. I had numerous concerns about it but Dr's RN refused a newer scan after me asking numerous times.	AWAMC CT	Aurora West Allis Medical Center	Stephanie	Schoenleber	Outpatient Services	1,698,019,969	Urology	Female	ENGLISH	WHITE	Milwaukee	Outpatient Testing + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	I should have been provided antibiotics & liquid medication. I reported my throat was so swollen I had choked on an ibuprofen tablet. I was provided nothen but over the counter suggestions. It's now days later, symptoms progressed and I'v been advised by Aurora staff as of today to re-seek medical attention. Very disappointed by my initial visit.	Wilkinson UC WUC	Aurora Medical Group	Kimberly	Poenisch	Urgent Care	1,687,562,449	Nurse Practitioner	Male	ENGLISH	WHITE	Oconomowoc	Urgent Care	What else would you like to say about your experience?
advocate aurora health	11,146	For the front desk person not ask who's your life r death contact is, in front of the other person I was with, it wasn't her! Awww!	STLAM Family Practice STE 135	Aurora Medical Group	Piotr	Kolanowski	Medical Practice	1,694,027,273	Family Medicine	Female	ENGLISH	BLACK	Milwaukee	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	The doctor I had…she kinda seemed to shut down my concerns, she didn't seem compassionate and she seemed condescending. And she could've done urine tests or something but she didn't even offer it; instead going to the worst case scenario and saying I should go to the er. I didn't end up going to the er because we can't afford it. The only reason I would recommend this place is for the quick time to be seen and the nurses.	SQ	Dreyer Medical Group	Jignasa	Puri	Urgent Care	1,693,358,836	Family Medicine	Female	ENGLISH	WHITE	Sugar Grove	Urgent Care	What else would you like to say about your experience?
advocate aurora health	11,146	I've been getting worse and have no idea how this treatment is working. But A1C is super high Glucose high And the tests I need for chest pains and for my back and shoulder. I just get the run around. Nothing is ever done Looking for another doctor	Midwest Lakes Medical Center SC	APP	Mukesh	Arora	Medical Practice	1,729,127,114	Internal Medicine	Male	ENGLISH	WHITE	Algonquin	Medical Practice - APP	What else would you like to say about your experience?
advocate aurora health	11,146	I'm on the fence. The dr told me to get my info for PT and Cortizone injection at front desk. Their faces said it all when I told them why I was there. I received a roll of the eyes and said that's not how it works. Call your insurance. Went home did that and they said my dr should have provided script for how many PT sessions and that they needed to provide a CPT code for steroid injection. When I called back about that I ask they return my call with that info asap because now it's Friday and my PT appt is Monday No call was ever returned. I went to LiveWell app. I saw my request and in red capital letters for response it said DO NOT REPLY! Why would t you reply to the patient??? I'm at Witt's end. Very disappointed to say the least about this visit and all the hoops and still No Answer!!	LSF Family Practice	Aurora Medical Group	Michael	D'amico	Medical Practice	1,686,790,238	Family Medicine	Female	ENGLISH	WHITE	Caledonia	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	Doctor was rude and annoyed. I was not given any medication for my symptoms or recommendations. My symptoms have become worse since my visit.	West Allis Six Points UC	Aurora Medical Group	Mark	Dawydowycz	Urgent Care	1,701,347,699	Physician Assistant	Male	ENGLISH	WHITE	Milwaukee	Urgent Care	What else would you like to say about your experience?
advocate aurora health	11,146	The tech was great. Friendly and helpful. However, when I was making my appt your phone staff needs to be more courteous. My dr had written the wrong diagnosis for me and the woman on the phone was rude and condescending. I had to call back to try and schedule my appt again after my dr faxed the corrected diagnosis and the woman I spoke to was also rude!	TP-Mammo	Advocate High Tech Medical Park	null	null	Outpatient Services	1,687,111,389	null	Female	ENGLISH	WHITE	Mokena	Outpatient Testing	What else would you like to say about your experience?
advocate aurora health	11,146	still waiting for surgical scheduler to call me after 2 days to schedule my surgery	Orland Park 9550 167th General Surgery	Advocate Medical Group	Erik	Swenson	Medical Practice	1,678,764,270	Surgery	Female	ENGLISH	BLACK	Matteson	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	Horrible bed side manner. My son made the comment when we left said it felt like we were bothering her. That's from a 12 year old and I have to say I agreed very disappointing. First time ever that I had a bad experience at Lutheran.	Park Ridge Yacktman 1675 Dempster Peds	Advocate Medical Group	Gina	Palm	Medical Practice	1,693,325,621	Nurse Practitioner - Pediatrics	Male	ENGLISH	WHITE	Des Plaines	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	the office location needs to be specific. I was given incorrect info and almost missed my appt which, I waited 4 mos. and was extremely frustrated. I am a new pt. and scheduled through the service, they sent me to the hospital and the hospital sent me to 2 different locations within the hospital. Otherwise the office staff and Dr. were great, professional and courteous.	Oak Lawn 4220 95th 200 Rheum	Advocate Medical Group	Suliman	Alradawi	Medical Practice	1,701,015,521	Internal Medicine - Rheumatology	Female	ENGLISH	WHITE	Oak Lawn	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	I came 2 days post fall with concern of swelling and increased bruising I felt may be starting to occlude my radial artery. I was unable to lower my arm below heart level without pulsation and numbness in my hand. Also could not flex my thumb with limited movement in all other digits. After 9 hours I was only told there was no fracture. My circulation concerns were not addressed in anyway. I was told to continue to elevate without being given a sling. My hand was not wrapped to help reduce swelling or limit movement for sprain. The bruising is very extensive and did make them aware I have bleeding/clotting issues. I still do not have use of my hand in that I cannot flex any of my fingers.	LGH ED	Advocate Lutheran General Hospital	Daniel	Tonellato	Emergency	1,697,746,824	Emergency Medicine	Female	ENGLISH	WHITE	Arlington Heights	Emergency Department + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	When I came up there, I expected to be seen. I didn't get seen properly. I sat in a room for three hours and waited for a doctor to come. Nobody came yet. And when they finally came and they was being rough in the area and I asked them not to, to be gentle. I wouldn't recommend y'all to anybody. I actually want to press a lawsuit for negligent, a negligent, negligent lawsuit against the hospital and the doctor and the nurse and for them messing on my medication as well for the hydrocortisone. I don't recommend y'all hospital to nobody at all. I recommend y'all should tear down and get new doctors.	GSA ED	Advocate Good Samaritan Hospital	Mitchell	Lorenz	Emergency	1,688,639,091	Emergency Medicine	Male	ENGLISH	BLACK	Dolton	Emergency Department + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	The only reason I would not recommend this facility to other people is the wait times. We were there for over 6 hours, waiting for most of it with a 12 month old. Drs and nurses were all wonderful though!	PR ED	Advocate Children's Hospital - Park Ridge	Joseph	Persak	Emergency	1,706,106,354	Pediatrics	Male	ENGLISH	UNKNOWN	Des Plaines	Emergency Department + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	I feel like I was racially targeted	MOB Pediatrics	Aurora Medical Group	Angela	Katsma	Medical Practice	1,694,231,904	Pediatrics	Male	ENGLISH	BLACK	Manitowoc	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	This doctor was great he saw me when no one else would. My primary doctor was not in the office until next week and my surgery is scheduled for Monday 1/8. No one else in the entire office would see me. I can't believe a Doctor goes on vacation and no other Doctor takes over!! I went through so much stress besides the pain I'm in having a broken collarbone. Thank you to Dr. McNair who was the ONLY doctor at Advocate in Olympia Fields who would see me to sign off for surgery. Also, my EKG, bloodwork was all done at Christ hospital. All he had to do is look in my ears, nose, throat, listen to heart and lungs. So my husband had to drive me from my home in Oak Lawn to Olympia Fields for just that! Not very compassionate health care to say the least.	Olympia Fields 4001 Vollmer Famly Practice	Advocate Medical Group	Howard	Mcnair	Medical Practice	1,673,650,687	Family Medicine	Female	ENGLISH	WHITE	Hometown	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	I should have been given a CT scan instead of just a regular chest x-ray.	SSH ED	Advocate South Suburban Hospital	Sarah	Philipp	Emergency	1,695,572,970	Emergency Medicine	Male	ENGLISH	BLACK	Sauk Village	Emergency Department + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	The Good: Checked in in a timely manner and was seen in a very timely manner. I heard staff saying they had a no-show or a cancellation. The Bad: There were computer issues for a certain test and I waited a short period to see if the issues would be resolved. Eventually, I went to the second floor to complete the test. That same day of my appointment, my vision became very blurry in the morning and the doctor looked at me like, what is she talking about when I tried to explain it to him (at least I feel he looked at me that way). There was a disconnect between the the doctor, the workers and the person who explained the cataracts surgery procedure. Staff told the cataract person that I didn't need to see her because I was not planning on getting surgery anytime soon; however, the doctor told me that I needed to see her so that she could educate me and explain the process. I feel there were other things they completed even though I was not planning on getting surgery anytime soon and that was contradictory to me. One of the staff members tried to force me to have my eye dilated when the doctor already explained that I did not need to do that because I recently had it done. The staff member also tried to say that my insurance would not cover the visit if I did not have my eyes dilated. The lady who checked me in, told her that I didn't need them dilated because the doctor said so. I was also told that I cannot get my records of the pictures they took of my eyes/pupils. The only reason I went to Arbor is because that's the only referral I could be with my insurance. I will not be back unless there is an emergency and I have no other choice. I'm sure there will be other things I think about after submitting this.	Ocular Partners PLLC IMPHO	APP	David	Lubeck	Medical Practice	1,727,621,239	Ophthalmology	Female	ENGLISH	BLACK	Chicago	Medical Practice - APP	What else would you like to say about your experience?
advocate aurora health	11,146	The EMD should require any transfer from Belmont Village Assisted-Living a nurse-to-nurse sign off. My mother, Hannah Semba, was transferred by EMTs to Masonic. I was in the room when report was given. EMTs are not medically trained to give report, AND the EMT gave 3rd hand report which was inaccurate and created confusion. He reported that patient received medication to calm psychosis when medication never given. I had to drive back to AL facility to obtain accurate medical information. Masonic ER nurse was unable to contact Belmont Village because facility nurse wouldn't answer her phone AND facility has no answering service. I wish the hospital would contact IDPH and complain. AL facilities in Illinois are poorly (un)regulated. It's bad for ER transfers.	IMC ED	Advocate Illinois Masonic Medical Center	Josiah	Han	Emergency	1,689,685,114	Emergency Medicine	Female	ENGLISH	ASIAN	Chicago	Emergency Department + Magnet 1	What else would you like to say about your experience?
advocate aurora health	11,146	The staff seemed to want to rush us out of there. My daughter was there for a foot injury. The provider looked at her injury for perhaps a few seconds and did not even touch her foot. A x-ray was taken and then we were given a boot- without any explanation why she needed a boot or what the result of the X-ray was. Radiology was supposed to call us either that evening or the following day. We have still not received a call. We were not given any discharge papers with follow up recommendations either. The staff was not child (or adult) friendly. This was an awful experience.	Mayfair MR	Aurora Medical Group	Margarita	Luckhardt	Urgent Care	1,674,910,089	Pediatrics	Female	ENGLISH	WHITE	Wauwatosa	Urgent Care	What else would you like to say about your experience?
advocate aurora health	11,146	Initially called for refills on meds Susan called back said dr Dumasia is discharging me as a patient I said for what she said for 4 missed appointments she said letter was sent in July warning me . we are now in Jan and there's been no issues there claiming I made appts on 11/24/23 @ 10am and @ 11am I asked why would I have two appointments back 2 back says I don't know u made them. I had them scheduled soonest office appt went on Jan 10th also received a letter in mail same day but when opened letter it had julys date but postmark was todays date. Anyway talked this all over with dr Dumasia who said nothing about me being discharged as a patient dr Dumasia said don't worry everything will be ok and left room to write paper scripts because last time she sent to cvs they said they didn't receive. Dr never came back into room instead Susan does and tells me to find a new dr and I can't see any drs from that office my entire family goes here my husband my 3 oldest kids my in-laws & there family. I never had a problem with dr Kim seen him for a lot of years and since dr Dumasia takes his place I have nothing but issues I want to see who I can talk to that is in charge of the office over their because this is entirely aggravating and disrespectful they way they went about this and the more I think about appt on 11/24/23 they made me a virtual appt because she was booked so far ahead and nobody connected with me that day at ten I called main # they called me back and said 11 andat 11 nobody connected with me either. I want to get this resolved asap thanks	Palos Hills 7620 111th Internal Med	Advocate Medical Group	Eva	Dumasia	Medical Practice	1,680,283,902	Family Medicine	Female	ENGLISH	WHITE	Tinley Park	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	I had a colonoscopy and polyp removal. In none of my instructions was I advised not to fly following the surgery. When I arrived in California two days after the procedure and suffered a severe hemorrhage which left me in the hospital for 3.5 days and another colonoscopy to repair it and a month later I'm still anemic and recovering. A friend's husband who is a Dr. Confirmed that flying was most likely the culprit. This situation and great inconvenience and expense could have been avoided with better instructions.	EAST GI	Aurora BayCare Medical Center	Chinyere	Nwosu	Outpatient Services	1,697,913,549	Internal Medicine - Gastroenterology	Female	ENGLISH	WHITE	Algoma	Outpatient Surgery + Magnet 1 - OAS	What else would you like to say about your experience?
advocate aurora health	11,146	I would appreciate a phone call to get the results of my blood test. I don't like getting information on a website. My previous physician always called me with test results.	Lincolnwood 6540 Lincoln Internal Med	Advocate Medical Group	Marni	Goldberg	Medical Practice	1,693,019,309	Internal Medicine	Female	ENGLISH	WHITE	Chicago	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	I was at the er for chest ND back pain all I got was labs and a chest X ray never seen a room let alone a doctor at the er I should have to pay for this visit due to the medical care I ended up going to Saint Catherine's where I was seem in a 3 minutes this could been life treating and they treated me like they didn't care	AMCK ED	Aurora Medical Center Kenosha	null	null	Emergency	1,692,223,427	null	Female	ENGLISH	WHITE	Kenosha	Emergency Department + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	I had a diagnostic angiogram at Christ and suffered a mini stroke after I had the angiogram. Dr. Farhat was ... did the procedure. I think he was very incompetent because I don't have the use of my left hand, because of that procedure, and I would never recommend Christ to any of my family or friends. I am done recording.	CMC 8STA8STB	Advocate Christ Medical Center	Hamad	Farhat	Inpatient	1,696,671,292	Neurological Surgery	Female	ENGLISH	BLACK	Chicago	Inpatient + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	The PRN Dawn, I think her name was she was one of the best I have ever encountered. She explained everything and she also personally called me this morning with test results and what I should do if he got worse. She said if I had any questions, to personally call her.	IC Skokie	Advocate Medical Group	Sandra	Manogura	Urgent Care	1,674,017,619	Nurse Practitioner - Family	Male	ENGLISH	WHITE	Park Ridge	Urgent Care	What else would you like to say about your experience?
advocate aurora health	11,146	The nurse who took my son's vitals and noted my child's weight had the weight display in kilograms, not pounds. It would have been helpful for the nurse to say my child's weight in pounds. Also, it would be nice to reserve a spot in line virtually/make an appointment online for pediatric immediate care. It is inefficient for staff time and patient's parents to have to call before leaving home in order to know how many patients are in the waiting room now before deciding to visit this location for immediate care. I would prefer being able to see this information online or make a same-day appointment online.	IC Wilmette	Advocate Medical Group	null	null	Urgent Care	1,700,668,461	null	Male	ENGLISH	DECLINED	Chicago	Urgent Care	What else would you like to say about your experience?
advocate aurora health	11,146	You guys totally misdiagnosed me, sent me home with something that's not even helping my pain and you just discarded me because your hospital was full and you were busy. So you basically turned me away, kept me in the waiting room between each test where I was exposed to other sick people. You guys need to change the way you guys operate.	AMCB ED	Aurora Medical Center Burlington	Robert	Garretto	Emergency	1,684,207,692	Emergency Medicine	Male	ENGLISH	WHITE	Burlington	Emergency Department + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	I am still uncertain about one of my prescriptions. The doctor changed my dosage to match the dosage I was on before my move. (From my general practitioner in Florida- based on prescription sent in to pharmacy at Aurora and in the portal by me. I am still having lots of anxiety . Was told the prescription would be called in and it's the only one missing. Can you clarify?	LSL Family Practice	Aurora Medical Group	Colleen	Cassidy	Medical Practice	1,681,981,465	Family Medicine	Female	ENGLISH	WHITE	Bay View	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	The doctor and the radiologist gave differing diagnosis so it was unclear whether my toe was really broken or not	Hartford UC HAR	Aurora Medical Group	Michael	Tye	Urgent Care	1,678,998,378	Family Medicine	Female	ENGLISH	WHITE	Hartford	Urgent Care	What else would you like to say about your experience?
advocate aurora health	11,146	Horrible would never recommend anyone going to this provider	CSK Neurology	Aurora Medical Group	Saritha	Kundoor	Medical Practice	1,690,103,420	Psychiatry & Neurology - Neurology	Female	ENGLISH	WHITE	Kenosha	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	Providing healthcare via zoom or over a tablet is not ideal especially when one has a cough & phlegm. They did not give me a Covid test & my "cold" has gotten worse, cough has progressed & sure enough went somewhere else to be seen & heard in person & tested & I have Covid. Appreciate you NOT providing a test. Will never go back to a Walgreens again	ACNW	Advocate QuickCare at Walgreens	Rachel	Lyons	Retail Clinics	1,677,312,154	Nurse Practitioner - Family	Female	ENGLISH	WHITE	Park Ridge	Retail Clinic	What else would you like to say about your experience?
advocate aurora health	11,146	I wasn't pleased with my experience. It seemed that the therapist just glossed over everything. I know it's second nature to him, but he needs to remember this was all brand new to me. I would have liked more hands on demonstration…not just showing me the instruction manual and telling me to look there if I have questions. I'm a visual person, so I would prefer to try and take the equipment apart and put it together again after he showed me. He went over everything really quickly and I found myself overwhelmed later when I tried to use it. I going to have to call and come in and go over everything again. The mask is very uncomfortable, gave me a headache after wearing for 5 minutes. I'm confused on cleaning procedures too. Overall, not a great experience.	CPAP WI	Continuing Health	null	null	Home Health	1,698,098,654	null	Female	ENGLISH	WHITE	Suamico	CPAP	What else would you like to say about your experience?
advocate aurora health	11,146	It was fine. I'm pretty sure Zoom isn't HIPAA compliant though.	Quick Care Video Visit	AAH Quick Care Virtual Health	null	null	Telemedicine	1,690,103,445	null	Female	ENGLISH	WHITE	Chicago	Quick Care TeleHealth	What else would you like to say about your experience?
advocate aurora health	11,146	I was diagnosed with RSV. I had a horrible cough which has not subsided much today Thursday. I do have cough surpassing pills which work up to a point. I was told to be in guaratine for 6 days which will be next Tuesday. The way I feel I'm not going anywhere. I was told to see my Doc Giolami in a week or so.	Edgerton WI EWI	Aurora Medical Group	Shahzad	Chaudhry	Urgent Care	1,679,435,742	Family Medicine	Male	ENGLISH	WHITE	Greendale	Urgent Care	What else would you like to say about your experience?
advocate aurora health	11,146	I had a chance to look up the information ?? I needed to know before I went to see doctor Feder and we both agreed that I was needed some different medication for my eyes!	MOB Ophthalmology	Aurora Medical Group	Joseph	Feder	Medical Practice	1,672,627,655	Ophthalmology	Male	ENGLISH	WHITE	Two Rivers	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	I was supposed to have an angiogram scheduled by my doctor, but I was in the hospital for a day and a half before they actually got around to doing the procedure. This was only after two doctors and I got very upset because I was not ready to stay in the hospital over the weekend, just waiting for the procedure on Monday when I had come into the hospital on Thursday. Nobody told me when it would be scheduled. Nobody told my doctor when it would be scheduled. This was a terrible lack of communication and we were all extremely upset about it.	LGH CARDTELE	Advocate Lutheran General Hospital	Megan	Stock	Inpatient	1,686,603,526	Family Medicine	Female	ENGLISH	WHITE	Wheeling	Inpatient + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	It took me a long time to get help with sciatica, protrusion of lumbar intervertebral disc, and lumbar degenerative disc disease, sacroiliac/LT and high blood pressure I can't really walk far without a pull in my back stopping me from walking which hurts I can't stand long nor sit for a long time I would forever have this and my doctor doesn't want to give me the right medication I need and I would have to go through pain management that's not right and she was suppose to be my doctor don't see me for months at a time haven't Monitor my condition at all never looked at the way I walk or anything so how Does one get over being disabled not able to do what she used to do I am disabled and it's not ok this is something that doesn't get better over night so wat am I suppose to do sit in pain???? I absolutely hate that I have to continue to live with this and get no help with this condition	IC Oak Lawn	Advocate Medical Group	Jillian	Radecki	Urgent Care	1,691,291,046	Nurse Practitioner - Family	Female	ENGLISH	BLACK	Oak Lawn	Urgent Care	What else would you like to say about your experience?
advocate aurora health	11,146	The staff was friendly and professional. I love Dr. Michael Fassl!!!!! He was so kind and patient. This was my 1st annual exam and he was thorough in going through my medical history with me. I told him that I had pain in my righr arm. He examined my arm and asked me several questions. He then diagnosed my problem and told me to take either Tylenol or Ibuprofen. After 2 days the pain has greatly lessened.	Merrionette Park 11600 Kedzie Family Practice	Advocate Medical Group	Michael	Fassl	Medical Practice	1,684,718,470	Family Medicine	Female	ENGLISH	BLACK	Chicago	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	The staff at the facility were wonderful! They were helpful and very understanding. However, I called today to inquire about when my MRI report of my brain would be available. I was told that it would take 5-7 business days. I am in the medical profession and know that MRI results should be available in 24-48 hours post MRI. I continue to have symptoms as I wait for the MRI report. If are not capable of getting the MRI reports within 48 hours, the patient should be informed when scheduling the MRI. I strongly recommend that you correct this issue Immediately.	PH-MRI	Advocate High Tech Medical Park	null	null	Outpatient Services	1,696,769,730	null	Female	ENGLISH	WHITE	Homer Glen	Outpatient Testing	What else would you like to say about your experience?
advocate aurora health	11,146	I didn't like that the provider didn't follow up with the pharmacist to ensure that I could get my prescription after I explained I never received the prescription because a PA was never completed. Unfortunately, I am still without my prescription.	Zion Family Practice	Aurora Medical Group	C	Engstrom	Medical Practice	1,675,129,881	Family Medicine	Female	ENGLISH	BLACK	Zion	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	My female nurses were phenomenal. It was after 7 p.m. shift change that I had a slovenly, dirty, hairy male nurse of which it was documented I should not have because I was sexually molested by Jordan at Avid Condell just a year prior and as sickening as you people are nothing was done and I have posted photos on Facebook of where this slovenly, dirty, hairy male nurse who had his name badge hidden left my bloody IV on the countertop with your drawer open where all of your supplies are. Nasty ass people.	CND ED	Advocate Condell Medical Center	Joshua	Stein	Emergency	1,694,097,882	Emergency Medicine	Female	ENGLISH	WHITE	Round Lake Beach	Emergency Department + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	THIS SURVEY WAS FOR DR MOIRA MCQUILLAN NOT DR LENTZOU. You put the wrong name on the survey and I had to make five phone calls and still never found out how to contact you to tell you that so my answers and comments pertain to.Dr McQuillan. Very dissatisfied with provider. Starting with never responds to messages unless she wants to scold you. Too much to type. Maybe someone could call me. Mitzie Leonard 708-363-6580	Healthonomic Primary Care	APP	Maria	Lentzou	Medical Practice	1,737,804,746	Internal Medicine	Female	ENGLISH	WHITE	Lemont	Medical Practice - APP	What else would you like to say about your experience?
advocate aurora health	11,146	Dr Van beek did not seem to know my health history. He did not listen to my complaints about the pain I'm experiencing. And did not want to prescribe any pain relief medication or ointment for my condition. Overall just didn't seem to care about my quality of life.	SBC Podiatry	Aurora Medical Group	Devon	Van Beek	Medical Practice	1,692,251,014	Podiatrist	Male	ENGLISH	WHITE	Sheboygan	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	It was explained how critical it was to take two meds to avoid my stent closing and scar tissue. I was told the meds were phoned in to my Walgreens. Walgreens by my house was out of the RX I needed and would not get it until Tuesday and it was Saturday. I spent the rest of the afternoon of my release from a heart attack crying and in a panic to find the meds I was told to take so my stent would not close. Almost all of the Walgreens near us closed at 5:00 and I was released around 12:00. We finally found one after several calls and drove there getting the medicine less than 30 min before they pharmacy closed I cannot phantom how a hospital would tell you it is critical to take a med but not either give you a couple days supply or confirm the pharmacy the sent it to had it in stock. They scared me about not taking the meds, sent me home, and forced me to go on a stressful scavenger hunt for medicine while the clock is ticking and pharmacies are closing. I would never recommend anyone go to a hospital that cares nothing for a patients well being the second they leave the premise.	LGH MICI	Advocate Lutheran General Hospital	Nishant	Patel	Inpatient	1,684,706,384	Internal Medicine - Cardiovascular Disease	Female	ENGLISH	WHITE	Morton Grove	Inpatient + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	Dr Patel is great but the person who took my blood a week before left me with a large swollen bruise inside my elbow. I knew at once it would bruise because it hurt the minute she put the needle in. I showed it to Dr Patel and she said she would take appropriate action.	Regency Medical Center PC	APP	Ankita	Patel	Medical Practice	1,699,305,526	Family Medicine	Female	ENGLISH	WHITE	Palatine	Medical Practice - APP	What else would you like to say about your experience?
advocate aurora health	11,146	When my child was brought in the provider had his mind made up that she had Covid. He did not listen to my child or the parent. Nothing was done to help her pain or to reduce her issues. The Covid test he protested she was positive for came back negative. Later that night her symptoms were getting worse so we had to take her to the emergency room and they had to give her steroids for inflammation and antibiotics for a severe ear infection. Antibiotics were questioned by her father at the appointment and the provider brushed it off. We are going to request that this office visit not be billed as the provider did not help the patient and we had to take further medical action later that night since nothing was done to help her at this appointment. We will never be using this provider again!	TWR Family Practice POD H	Aurora Medical Group	Alex	Pekarske	Medical Practice	1,674,667,437	Physician Assistant	Female	ENGLISH	WHITE	Two Rivers	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	This "doctor" was absolutely horrible to may child. He was unprofessional, crude, didnt listen, and diminished the pain my son was in . Horrible person and should never be allowed to practice medicine. I have filed a formal complaint.	Sheboygan WI SHW	Aurora Medical Group	Niral	Patel	Urgent Care	1,686,890,644	Family Medicine	Male	ENGLISH	WHITE	Random Lake	Urgent Care	What else would you like to say about your experience?
advocate aurora health	11,146	This particular provider was very very dismissive of the amount of discomfort and pain that I was in. I came asking for pain relief after taking 10 days more than 10 days worth of ibuprofen, and she simply told me to continue with ibuprofen. It was very frustrating to be felt not listened to or believed.	ALMC MOB - Family Practice	Aurora Medical Group	Brenna	Rauner	Medical Practice	1,699,256,746	Family Medicine	Female	ENGLISH	WHITE	Elkhorn	Resident Physician	What else would you like to say about your experience?
advocate aurora health	11,146	When I went there I need a doctor well I gave pa instead but he told me my boil was hard and to no avail he just give Bactrum which I told I could because I get really bad and I mean bad yeast infection but he was kind but the real problem was that the girl he ask to come in to asits him was very rude, ask by her coworkers were she was she told them that she with the PA helping a patient with a boil on her ass and they all laughed I don't think that was funny and it just made my birthday worse i have worked in the medical field for many years and I never disrespected a patient the ladies at the were very sorry they were also very kind	Edgerton WI EWI	Aurora Medical Group	Nicholas	Perifanos	Urgent Care	1,675,335,867	Nurse Practitioner	Female	ENGLISH	WHITE	Greenfield	Urgent Care	What else would you like to say about your experience?
advocate aurora health	11,146	I had one bad experience with Dr. Bustos and wanted to give her another chance. I wasn't in a clear head space last year. Lost my mom unexpectedly and went on anti-depressants. My body wasn't adjusting to them well and I was a mess. So, I wasn't thinking clearly. However, Friday solidified my decision that she is NOT the doctor for me. Appointment went well until the last 3 minutes. She called me out for my previous review. Made me feel like I was the problem. Very unprofessional to come at a PAYING customer/patient in that manner. She could have simply said "we are not a good fit" instead of telling me my health and issues I wanted addressed, we're just too much for her. She was rude. She was inconsiderate. It was all very immature and dramatic. Never in my life have I ever left an appointment crying because a doctor made me feel like utter crap. I will no longer be a part of Aurora Healthcare. Thank you for wasting my time with this pointless appointment. Maybe she needs to take a class on compassion and another on how to speak to people. Any other profession would not tolerate this. BTW- do not prescribe medications that could cause MAJOR issues/death if taken with an antidepressant. Thank god for my pharmacist. Just terrible.	AHCSP Family Practice	Aurora Medical Group	Alice	Bustos	Medical Practice	1,687,476,276	Family Medicine	Female	ENGLISH	WHITE	Milwaukee	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	I'm still having bad pains on the bone by the rectum. The medicine doesn't seem to help that pain at all. Will the lidocaine patches help that? I hope so. It is very hard to bend and sit.	CND ED	Advocate Condell Medical Center	null	null	Emergency	1,688,903,376	null	Female	ENGLISH	WHITE	Mundelein	Emergency Department + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	The whole "if we dont call you, you're good" shit should be stopped. The results take too long for a phone call to be the basis of only negative information. Everytime the phone rang my anxiety went through the roof because I felt that the results I didn't want were only just a phone call away. Please revise this into a better, more considerate system.	Good Hope GH	Aurora Medical Group	Lauren	Van Loon	Urgent Care	1,692,540,059	Physician Assistant	Male	ENGLISH	BLACK	Milwaukee	Urgent Care	What else would you like to say about your experience?
advocate aurora health	11,146	Time with Dr Nisar was fine. I like him, he is very knowledgeable and I trust him. My only issue is with the visitation notes. It implies that I injured my back while in the USAF, which is true in 1972. However, I healed over the next year and it did not bother me again until after I retired in 2015. The notes infer that it has bothered me since I injured it in the USAF, not true.	Elgin Sherman 1435 Randall 201 Cardio	Advocate Medical Group	Asim	Nisar	Medical Practice	1,683,932,684	Internal Medicine - Interventional Cardiology	Male	ENGLISH	WHITE	Lake In The Hills	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	Very dangerous parking lot. There was snow 2 days prior and lot clearly had not been cleared. Multiple cars almost hit people or other vehicles and some got stuck.	RR US	Advocate Sherman Hospital	Brian	Chudik	Outpatient Services	1,685,381,619	Family Medicine	Female	ENGLISH	WHITE	Elgin	Outpatient Testing + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	While waiting in the emergency room, I asked if my husband could come in to sit with me. I was waiting for X-rays to be taken (approximately 2 hours) and they told me that no visitors were allowed in that area, yet while I sat waiting, four other patients had someone with them. My husband was very upset because he didn't know what was happening or how to reach me.	AWAMC ED	Aurora West Allis Medical Center	Bryn	Eisfelder	Emergency	1,691,165,983	Emergency Medicine	Female	ENGLISH	WHITE	Greenfield	Emergency Department + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	This mammogram experiance was great. The 0 is due to the emergency visit my husband had weeks before. He was in for a possible heart attack. After an hour of being in the room I looked up and noticed NOT one machine was on. NO heart monitor. It took 3 nurses to figure out the wire was loose. Thank god nothing happened in the 20 minutes it was off ! My mom was also told her back pain was a stone. Weeks later she almost died at Froedart hospital. She was misdiagnosed at your hospital. She had a spine infection. She would have died if it went on one more day of your nurses telling her "the pain is normal" as my mom cried from the pain!!!!! UNACCEPTABLE!!	AMCG Breast Imaging	Aurora Medical Center Grafton	Krista	Dyreson	Outpatient Services	1,709,338,554	Family Medicine	Female	ENGLISH	WHITE	Port Washington	Outpatient Testing + Magnet 1 - OAS	What else would you like to say about your experience?
advocate aurora health	11,146	i was also impressed by the "PA" that Hulesch had yesterday. He was extremely thorough and very helpful! I also had a migraine and he turned the lights off which was very helpful indeed. Only downside is my biggest complaint was i needed relief from my coughing, so I could rest - which I had not had much rest in the last week. Somehow the prescription got screwed up so I had another day of no rest until it got fixed. that was disappointing. Everything else was great.	Downers Grove 4900 Main Family Practice	Advocate Medical Group	William	Hulesch	Medical Practice	1,696,011,182	Family Medicine	Male	ENGLISH	WHITE	Lisle	Medical Practice	What else would you like to say about your experience?
advocate aurora health	11,146	While the staff at Advocate Condell were nice to work with, special shout out to Dr. Wang who came in and worked with me and my leg, the walk in facility in RLB where I originally went the Dr there couldn't determine a radial pulse in my foot, whereas the doctor at the ER took one look at it and knew exactly what was wrong and said it wasn't as bad as we were originally told. I feel like I am now going to get charged for 2 different charges due to being sent on a wild goose chase with a wrong original diagnosis.	IMCAR-RL	Advocate Condell Medical Center	Daniel	Kirschner	Urgent Care	1,694,403,028	Family Medicine	Female	ENGLISH	WHITE	Round Lake Beach	Urgent Care + Magnet 2	What else would you like to say about your experience?
advocate aurora health	11,146	I was treated as an adult, even though I'm past my prime. Sometimes doctors have brushed me aside and/or ignored my questions. Once recently (at a different facility than Aurora) I was interrupted while asking a question, the doctor telling me to get scheduled for the surgery as he was leaving the room and finished what he was saying in the hall, his voice receding as he left my presence. Then I left to choose a different provider.	WEST OR	Aurora BayCare Medical Center	Dongmei	Chen	Outpatient Services	1,713,119,685	Ophthalmology	Female	ENGLISH	WHITE	Green Bay	Outpatient Surgery + Magnet 1 - OAS	What else would you like to say about your experience?

advocate aurora health

11,146

I went there and waited about 3 hours to have skin culture done but they didn't want to do it and told me to see a dermatologist. Something as simple as scrape some flaked skin off but they just refused! Absolute waste of time and money for me! The advice I received was to keep doing what I was doing already, after I thoroughly explained that it wasn't working! I am outraged by the lack of integrity and compassion of the doctor and nurses there! And I am sure they'd change me for that without hesitation.

IMCAR-VH

Advocate Condell Medical Center

Dorian

Woods

Urgent Care

1,673,476,253

Family Medicine

Female

ENGLISH

WHITE

Grayslake

Urgent Care + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

My experience with all of my nurses was top-notch, however, Jajara...Jatara, who was my nurse's aide, was horrible. Jatara was her name. She was horrible. Rude, told me I would have to sit in my own urine all night because she wasn't going to come in to get me out of bed. So I wouldn't recommend her for anything. Thank you.

CMC 6W

Advocate Christ Medical Center

Harun

Durudogan

Inpatient

1,701,111,535

Orthopaedic Surgery

Female

ENGLISH

WHITE

Evergreen Park

Inpatient + Magnet 2 - OAS

What else would you like to say about your experience?

advocate aurora health

11,146

When getting off the X-ray table, my back spasmed. I could barely make it out to my car. It was so painful that I was unable to get out of my car into the house until my husband got home. My back continued to spasm all night. At one point when i had to go to the bathroom I was unable to walk, even using a walker. I should have never been released! Or at least with a muscle relaxer! I will never return to this Urgent Care! This is totally unacceptable!

St. Lukes Franklin UC LFH

Aurora Medical Group

Debora

Mcfarland

Urgent Care

1,698,966,403

Nurse Practitioner

Female

ENGLISH

WHITE

Muskego

Urgent Care

What else would you like to say about your experience?

advocate aurora health

11,146

Worst first experience to a gynecologist for my daughter. Terrible bedside manner. Rude. Accusatory. Waste of time to even go see Janel. My daughter left the appointment in tears. She was treated like she was not a human in charge of her own choices. We will never go back and will tell any we know not to bother or waste their time see Janel glover.

Oswego 80 Templeton OB

Advocate Medical Group

Janel

Glover

Medical Practice

1,697,750,864

Nurse Practitioner

Female

ENGLISH

WHITE

Montgomery

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

Mian is too busy. I have a sever cough and Flem causing it. I was given and anti-biotic. I have two inhalers---neither help. I go on coughing.

WBD Internal Medicine

Aurora Medical Group

Muhammad

Mian

Medical Practice

1,686,705,307

Internal Medicine

Male

ENGLISH

WHITE

Campbellsport

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

The doctor that saw me didn't listen to my concerns. I came in with an issue of numb hands and electric feeling shocks. I've had a pinched nerve for 2 months.The last time this happened I got rushed by ambulance and had emergency surgery due to a slipped disc in my neck that almost paralyzed me. When I told the doctor about it he said that was weird and made no sense. He wanted to give me an X-ray for a cracked rib. Even though I didn't hurt myself at all. He dismissed my symptoms. The only exam he gave me was to push on my back 5 times. He didn't check my weakness in my hands or arms. Didn't touch my neck . Didn't do anything. Told me I have to go to pt and a pain doctor for injections and out the door he went. Worst visit I have ever had. Waiting to hear from my regular doc to see what I should do. I'm sitting on my couch and Everytime I move, I get jolted. Doesn't sound like a crack rib to me. Thanks for nothing

AMCMC ED

Aurora Medical Center Manitowoc County

Ryan

Murphy

Emergency

1,689,419,712

Emergency Medicine

Female

ENGLISH

WHITE

Two Rivers

Emergency Department + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

My experience was horrible. I waited for like five hours in the emergency room and I still never saw the doctor.

TRI ED

Advocate Trinity Hospital

null

Emergency

1,693,093,631

null

Female

ENGLISH

BLACK

Chicago

Emergency Department + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

Appreciated the timely response and I have an upcoming appointment for my new primary doctor. Very disappointed with Lakeland clinic.

BURLNGTN

Aurora Medical Group

Shawn

Stemper

Outpatient Services

1,684,695,010

Nurse Practitioner - Psychiatric/Mental Health

Female

ENGLISH

WHITE

Elkhorn

Outpatient Behavioral Health + Magnet + Tele 2

What else would you like to say about your experience?

advocate aurora health

11,146

April San Juan was professional, thorough, smart, but most importantly she was kind. She asked the right questions, listened, gave me a diagnosis and treatment plan and answered my questions with ease. Even though I was sick with cold, persistent cough and Covid like symptoms she didn't treat me like I had a plague. She shook my hand before wrapping up my office visit and looked me in the eyes and said most sincerely " if you need anything don't hesitate to call me." That resonated with me and when you're sick, not feeling your best that extra bit of kindness put me at ease especially when I couldn't see my usual Primary Care Doctor. April San Juan called me early the next morning after my office visit with test results and had great follow through. I would recommend her to others and I am already beginning to feel a bit better based on her treatment plan. Thank you Nurse Practitioner April San Juan.

Chicago 1460 Halsted 401 Internal Med

Advocate Medical Group

April

San Juan

Medical Practice

1,689,455,339

Nurse Practitioner - Family

Female

ENGLISH

WHITE

Chicago

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

I've been taking the medication prescribed now for 5 days, but my headache symptoms have not gone away.

Menomonee Falls MF

Aurora Medical Group

Robert

Pachner

Urgent Care

1,674,428,379

Family Medicine

Male

ENGLISH

WHITE

Milwaukee

Urgent Care

What else would you like to say about your experience?

advocate aurora health

11,146

I felt like a number and wasn't listened to at all. She was extremely rude and made me feel really stupid, even when asking questions about my health conditions. I felt like I was wasting her time. I will be looking elsewhere for care.

SBC Rheumatology

Aurora Medical Group

Alison

Fernandes

Medical Practice

1,702,836,066

Internal Medicine - Rheumatology

Female

ENGLISH

WHITE

Kiel

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

Since this last visit, however, the level of communication has deteriorated. I understand Dr. Aziz's leaving the practice has caused some issues in the practice, but at this time many days have passed and I have not received any responses to my inquiries.

Regency Medical Center PC

APP

Ankita

Patel

Medical Practice

1,727,862,813

Family Medicine

Male

ENGLISH

WHITE

Hoffman Estat

Medical Practice - APP

What else would you like to say about your experience?

advocate aurora health

11,146

The only thing that I definitely did not like was the anesthesiologist. I was unable to eat regular food for 8-10 days because my throat was so badly scraped. The NP I spoke to a week later told me that others who'd had the same anesthesiologist ended up with throat trauma.

LGH CL SG

Advocate Lutheran General Hospital

Nicholas

Serafini

Inpatient

1,709,302,279

Internal Medicine - Clinical Cardiac Electrophysiology

Female

ENGLISH

WHITE

Morton Grove

Inpatient + Magnet 2 - OAS

What else would you like to say about your experience?

advocate aurora health

11,146

Jamie was very professional and personable. It was a pleasure to meet Jamie, and I look forward to having her take care of my medical concerns in the future. Jamie flushed out my left ear during my visit, which had been bothering me for about 2 months. I was very pleased with the outcome.

GT Family Practice

Aurora Medical Group

Jamie

Simon

Medical Practice

1,696,718,164

Nurse Practitioner - Family

Female

ENGLISH

WHITE

Sussex

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

The doctor is too rough. I've had the same procedure done by another physician and it wasn't as painful as this doctor.

OSW Podiatry

Aurora Medical Group

Sarnarendra

Miranpuri

Medical Practice

1,687,765,170

Podiatrist - Foot & Ankle Surgery

Female

ENGLISH

WHITE

Neenah

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

I wasn't satisfied with the care that I received. Questions were left unanswered. This was by far the worst experience I have had with a nurse. The interaction left me feeling unheard and unimportant.

WBD Family Practice

Aurora Medical Group

Lenore

Brahm

Medical Practice

1,701,859,814

Family Medicine

Female

ENGLISH

WHITE

Mayville

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

Provider and team got me in as soon as possible, but I'm still waiting on my results. During the appointment there was a lot of missing inventory, and everything seemed disorganized. I was originally supposed to wait an extra month, but due to the situation they were able to get me in right away.

GMOB Ob/Gyn

Aurora Medical Group

Fatima

Aziz

Medical Practice

1,701,694,414

Obstetrics & Gynecology

Female

ENGLISH

WHITE

West Bend

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

The appointment was a complete waste of time. My mother had a pain of 10/10 to her left hand. Her ring finger on left hand is unable to extend at all. They took X-rays . Unable to give us a diagnosis. Referred us to hand specialist can't get in till March. Told Tylenol and ice. Totally unacceptable. Will be calling castle and fox valley orthopedics

Dreyer RAD SEQ

Dreyer Medical Group

null

Outpatient Services

1,688,958,693

null

Female

ENGLISH

WHITE

Aurora

Outpatient Testing

What else would you like to say about your experience?

advocate aurora health

11,146

The layout of the unit is awful. It appears there is never any staff anywhere as there is no central nursing station. Multiple visitors commented that "there is no staff" and it is directly related to the unit design. In addition, I never once received a phone call from a physician. If I had not been at bedside for my 87 y/o father post admission when was the hospitalist going to call? After his pathetic 90 second visit? The discharge was completely unacceptable and poorly planned. This is not the first time. Who thinks it's appropriate to discharge an 87 y/o at 8pm on a Friday without ever having provided report to the receiving nurse. Yes, no report given. However, the very worst part is that my father was out of bed only one time during his 6 day stay and only because I demanded it. You tout your Baldridge award for quality? You claim you have a mobility programs in place, you actually have patient handling equipment yet nobody uses it. I am aghast and disappointed in my multiple experiences here. I expect more from the place at which I started my entire career in healthcare.

UNIT 30

Advocate Good Samaritan Hospital

Robert

King

Inpatient

1,695,257,547

Internal Medicine

Male

ENGLISH

WHITE

Downers Grove

Inpatient + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

Dr. Bradfor is absolutely terrible. She and her staff don't seem to care about their patients whatsoever. I would NEVER recommend her and will be switching to a completely different office from hers. She doesn't seem to understand our child's medical needs. They seriously fumble my child's care. So disappointed.

ABW Pediatrics

Aurora Medical Group

Anju

Bradford

Medical Practice

1,677,913,813

Pediatrics

Female

ENGLISH

BLACK

Oshkosh

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

Had to arrive 2 hrs prior to procedure time. I had all my prelab work done, got my IV and then waited for surgeon to come introduce himself and explain procedure. He finally came in 10 min. before scheduled time and questioned the dosage of medication my cardiologist prescribed. I could not tell him why I was prescribed such a low dosage, so he said he had to call him. Five min. later he comes in to tell me I have to reschedule the procedure. He was not comfortable performing it under the current conditions. While I understand he was not willing to risk my safety, I do not understand why this concern was not caught the week, or night before, so that me and my husband could cancel our days off from work. Even 2 hrs before would have been better - before I was undressed and hooked up to IV. Luckily my husband spoke up and said that was unacceptable. They were able to find a work around and I had the procedure an hour later. But I found the level of care for me sorely lacking. The work around should have been worked out without my husband having to push back. I can honestly say, if I had to walk out of the day surgery unit that day, with instructions to reschedule, I would never give another Aurora Healthcare facility any of my business. And this may seem a bit of an overreaction, but back in November a scheduled colonoscopy was canceled and I wasn't informed until the day before. I had already started taking the prep. Other appointments for getting fitted for a heart monitor, to having EKG,and heart scans were also messed up in one way or another, so this experience on 1/26/24 was really the last straw. I expect my health care professionals to be prepared, and not wait until the last 10 minutes to review my chart.

AMCS CIS

Aurora Medical Center Summit

Robert

Panther

Outpatient Services

1,712,413,968

Internal Medicine - Cardiovascular Disease

Female

ENGLISH

WHITE

Waukesha

Outpatient Surgery + Magnet 2 - OAS

What else would you like to say about your experience?

advocate aurora health

11,146

My appointment was for 8 am I was there for okraviz MS and fusion. I was hooked up to the IV at 9:30.am I just left the out of the office at 4pm. 6 and1/2 hours was Entirely too long to sit for 2 and a 1/2 hour. Fusion. I stayed so long in the office that the valet had closed. But fortunately I paid my valet and they set my car outside. It was safe. The staff has changed only 2 familiar faces. I would not recommend going to this infusion center. To anyone. I will say staff is courteous. And accommodating. And sweet people.

Chicago 1460 Halsted 401 Internal Med

Advocate Medical Group

Daniel

Litoff

Medical Practice

1,690,703,732

Internal Medicine

Male

ENGLISH

BLACK

Chicago

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

I was stuck 3 times for my IV. What surprised me was that I had to ask for a bandaid for the 2 missed IVs. The nurse was training a paramedic student & was not good at IV starts or training. The student did not stabilize the vein & the vein rolled & then told me my veins are bad. I'm a nurse and work periop. The conversation was ridiculous. I had to request a different nurse to put my IV in. I found the IV starts very inept & was very dumbfounded that the 2 pokes were not covered with gauze or a Bandaid. When all was said and done, I had to ask the nurse who got my IV in to please give me 2 bandaids. I didn't want to leave with MRSA or a cdiff infection. When do you not close up a hole that you poked??

GSA GIL

Advocate Good Samaritan Hospital

James

Clark

Outpatient Services

1,709,398,790

Internal Medicine - Gastroenterology

Female

ENGLISH

WHITE

Sycamore

Outpatient Surgery + Magnet 2 - OAS

What else would you like to say about your experience?

advocate aurora health

11,146

The experience was the worst I have experienced with Aurora. But that doesn't meant it was horrible because my previous experiences have been absolutely amazing. So I have high expectations from the utter amazing treatment I have received. 1. The Anastasia team was amazing. The RN Lynn and Dr. Liu are gems who need to be rewarded daily for their professionalism and compassion. 2. Dr. Kapur was great. Explained everything. 4. RN Johann was the exception. When giving the IV she immediately noticed I have deep veins. Instead of getting the device that shows where the veins are she decided to have a go at it. Three times! I was vocal about the pain when she was jabbing me and she remarked that I had a tattoo and she didn't understand how people with tattoos could complain about getting IV's. Post op she seemed annoyed and rushed us out. Even though I was still dizzy from the Anastasia I was frustrated and just asked my husband take us home. I felt rushed and it was uncomfortable .

MF GI

Aurora Medical Center Grafton

Sunil

Kapur

Outpatient Services

1,699,148,103

Internal Medicine - Gastroenterology

Female

ENGLISH

WHITE

Whitefish Bay

Outpatient Surgery + Magnet 1

What else would you like to say about your experience?

advocate aurora health

11,146

Extremely rude. Should be fired. Doesn't listen. Made very inappropriate comments. Made me feel unsafe

AWS Ob/Gyn

Aurora Medical Group

Omar

Sinno

Medical Practice

1,672,928,433

Obstetrics & Gynecology

Female

ENGLISH

WHITE

Whitewater

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

I don't recommend doctors, only provide information

STLAM UROLOGY STE 330

Aurora Medical Group

Peter

Leonovicz

Medical Practice

1,688,890,455

Urology

Male

ENGLISH

WHITE

Oak Creek

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

I checked in on the LiveWell App. I received a notice that my appointment would be running late. I waited an hour to go and when I got there, I was told I was next. Two more people were called before I got up and asked why was not being seen. They had no answer for me. I was finally seen. My left ear was somewhat inflamed and my throat was sore. Nothing was prescribed. I felt the doctor was in such a hurry, my problems didn't matter.

Lake Geneva WI LWI

Aurora Medical Group

James

Gelder

Urgent Care

1,682,848,123

Physician Assistant

Female

ENGLISH

WHITE

Genoa City

Urgent Care

What else would you like to say about your experience?

advocate aurora health

11,146

Now your staff was extremely rude and condescending and I didn't appreciate them fighting with my wife. I didn't appreciate the orderly barging in on the bathroom on me and I walked out of your ICC unit, your intensive care unit because I felt very uncomfortable and very neglected and if I can help it I'll never go back to your hospital.

GSH CICU

Advocate Good Shepherd Hospital

Thomas

Seagraves

Inpatient

1,696,551,023

Internal Medicine - Critical Care Medicine

Male

ENGLISH

WHITE

Cary

Inpatient + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

I've been to the hospital recently multiple times with antibiotics and did not get the infection out. They did not run blood. They did not talk about anything. They gave me the lowest antibiotics you can give, and I'm still having pain. It did not help anything so far, and I'm going back to Christ Hospital again for the same infection. I wish I had seen a doctor or had blood work done. I have been dizzy and sick since. Nobody asked me about any other symptoms besides the swelling in my face, which I had multiple symptoms. They sent my prescription to the wrong pharmacy, which caused me to have to pay for my prescription at the pharmacy I was going to.

SSH ED

Advocate South Suburban Hospital

Amin

Yassin

Emergency

1,690,857,829

Family Medicine

Female

ENGLISH

WHITE

Summit

Emergency Department + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

Dr. Rice and Erika were so kind and made me feel so comfortable. However when Dr. Rice wanted me to show her my walking issues, I fell. NOT Drs fault at all. I turned to quickly so it was FULLY my fault. One of the employees came out to see what happened and she kind of laughed. It's embarrassing enough as it is, so being laughed at because of your diagnosis is so wrong. Dr. Rice apologized and walked beside me the rest of the way. I plan to continue to see Dr. Rice because she took her time with me and not once did I feel rushed.

Park Ridge 1875 Dempster 625 Neurology

Advocate Medical Group

Danielle

Rice

Medical Practice

1,697,100,779

Psychiatry & Neurology - Neurology

Female

ENGLISH

HAWAIIAN/PACIFIC

Bloomingdale

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

Went home after 6 1/2 hrs with same problem I went in with , still the same today. Nothing done for infection on left hand. Doctor said it will just go away!! Didn't even get an antibiotic.

FV

Dreyer Medical Group

Bharti

Patel

Urgent Care

1,681,612,933

Family Medicine

Female

ENGLISH

WHITE

Oswego

Urgent Care

What else would you like to say about your experience?

advocate aurora health

11,146

I was extremely disappointed in the care I received. I waited over an hour and a half to be seen for 4-5 minutes by the provider. She was dismissive and short with her instructions. Then I was left to await discharge documents and no one came. I sat for 10 minutes in the room and then finally walked out, only to meet a nurse/MA at the station on their phone. I had to ask to be discharged so that I could leave to get my children. It was RIDICULOUS! I plan to request that the charges for this visit are reversed.

IC Beverly

Advocate Medical Group

Katherine

Granberry

Urgent Care

1,699,793,056

Internal Medicine

Female

ENGLISH

BLACK

Chicago

Urgent Care

What else would you like to say about your experience?

advocate aurora health

11,146

Karen, the CNP, was compassionate and professional. She provided the antibiotic prescription I needed for my Strep infection. Kelly, the health aide, was professional, gave me understandable instructions and put me at ease. EXCEPT FOR THIS: She started to take my blood pressure over my sweater, while I was sitting on the exam table, arm well below my heart, sitting without back support, feet dangling. She was shocked when I told her this was no way to take an accurate blood pressure. I hopped off the table and sat in her desk chair using the following recommendations from the CDC: * Sit in a comfortable chair with your back supported for at least 5 minutes before your reading. * Put both feet flat on the ground and keep your legs uncrossed. * Rest your arm with the cuff on a table at chest height. * Make sure the blood pressure cuff is snug but not too tight. The cuff should be against your bare skin, not over clothing. Source: https://www.cdc.gov/bloodpressure/measure.htm#What%20Is%20The%20Correct%20Way%20to%20Measure%20Blood%20Pressure? Kelly and probably ALL your aides need to be properly trained! The first BP she recorded had a systolic of 98. The second, performed correctly, was 118. Christine Palumbo, RDN, FAND 630-248-0200

ACNB

Advocate QuickCare at Walgreens

Karen

Bretz

Retail Clinics

1,683,702,701

Nurse Practitioner - Family

Female

ENGLISH

WHITE

Naperville

Retail Clinic

What else would you like to say about your experience?

advocate aurora health

11,146

Nurse McKenzie was wonderful. At my hospital stay, no meds from home were given all day. I have a port and no CGH cleaning was done. No walking around the unit was done. No gait belt was around me even though I was to be on supervision. I could not eat, could not walk today. I was told that Medicare would not cover my stay, that I would have to pay, inducing anxiety. And that the doctor said that he could not get me to qualify on a checklist to become inpatient. I called insurance and they said none of this was true. I am disappointed in the ability of the doctors to listen to the patient with complex chronic conditions and sending them home in an emergent and unhealthy and unsafe state. Thank you.

AMCMP ED

Aurora Medical Center Mount Pleasant

Mark

Philips

Emergency

1,684,357,928

Emergency Medicine

Female

ENGLISH

WHITE

Mount Pleasant

Emergency Department + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

Your vaccination policy is discriminatory! I'd bet my life that the doctors in your practice haven't had nearly the amount of "recommended" vaccines that our children are "recommended" to get!

Des Plaines 77 Rand Peds

Advocate Medical Group

Jeanne

Lovett

Medical Practice

1,679,043,361

Pediatrics

Female

ENGLISH

WHITE

Palatine

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

This was one of the worst experiences I have ever had. This was supposed to a 1 hr appt and the Dr spent less than 30 minutes with me. She also had her mind made about regarding my diagnosis before even looking at me or asking me any questions. Then told me that she was basing hey decision on blood work from a yr ago. Worst experience ever. I will never go back to get n I would never recommend her to anyone

BRK Rheumatology

Aurora Medical Group

Megan

Lane

Medical Practice

1,689,051,141

Nurse Practitioner

Female

ENGLISH

WHITE

Germantown

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

I was referred to neurology from my pulmonologist who thought certain symptoms should be investigated for a neurological component. I waited over 6 MONTHS for this appointment. Upon arrival the nurse said that the Neurologist told her he doesn't know why I was referred and I said I am not a doctor, I was referred to here for a reason by another doctor. She had the doctor come in instead to figure out why because she didn't have an answer. The neurologist was extremely unhelpful and his attitude was of indifference. Wouldn't do any testing, didn't believe that there was anything he could do and he wouldn't even consider the test the pulmonologist originally referred me for. It was completely unprofessional to not have said something 6 months ago, to not communicate with the provider making the referral, and to completely waste my time whilst I've been suffering with a health condition. Providers need to do better by their patients.

LSSP Neurology

Aurora Medical Group

Ali

Alrefai

Medical Practice

1,672,910,501

Psychiatry & Neurology - Neurology

Female

ENGLISH

WHITE

Milwaukee

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

She took the time to look at my past history and family history which many others have not. She saw red flags that could be the reason I am nauseated everyday

ASLMC MOB 1 Ste 414 Gastro

Aurora Medical Group

Kelly

Kristbaum

Medical Practice

1,692,516,340

Nurse Practitioner

Female

ENGLISH

WHITE

West Allis

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

I tried to get an appointment in Sept-Oct, but the earliest I could get in was the end of January. Because of the wait, it is likely that my vision will not fully recover after treatment. The time from injury to treatment has been too long. For this reason, I would NOT recommend anyone who needs to see a physician quickly seek someone in this office,

SBC Ophthalmology

Aurora Medical Group

Kenneth

Taylor

Medical Practice

1,700,492,169

Ophthalmology

Female

ENGLISH

WHITE

Cedar Grove

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

Front desk staff were negligent, I checked in nearly 30min early for the appointment, then the same girl who "checked me in" continued to tell me that I was a no show to the appointment when I had been sitting in the waiting area for 45min. Did not log that I called and told them I would be arriving early, did not correctly check me in when I arrived, proceeded to argue with me in front of everyone that I "no showed" when I was in the waiting area the entire time. The doctor is great but the front desk staff need better training.

Chicago 4025 Western OB

Advocate Medical Group

Marie

Cabiya

Medical Practice

1,682,462,957

Obstetrics & Gynecology

Female

ENGLISH

WHITE

Chicago

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

This CT scan should have been ordered sooner from Dr/ surgeon. I had numerous concerns about it but Dr's RN refused a newer scan after me asking numerous times.

AWAMC CT

Aurora West Allis Medical Center

Stephanie

Schoenleber

Outpatient Services

1,698,019,969

Urology

Female

ENGLISH

WHITE

Milwaukee

Outpatient Testing + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

I should have been provided antibiotics & liquid medication. I reported my throat was so swollen I had choked on an ibuprofen tablet. I was provided nothen but over the counter suggestions. It's now days later, symptoms progressed and I'v been advised by Aurora staff as of today to re-seek medical attention. Very disappointed by my initial visit.

Wilkinson UC WUC

Aurora Medical Group

Kimberly

Poenisch

Urgent Care

1,687,562,449

Nurse Practitioner

Male

ENGLISH

WHITE

Oconomowoc

Urgent Care

What else would you like to say about your experience?

advocate aurora health

11,146

For the front desk person not ask who's your life r death contact is, in front of the other person I was with, it wasn't her! Awww!

STLAM Family Practice STE 135

Aurora Medical Group

Piotr

Kolanowski

Medical Practice

1,694,027,273

Family Medicine

Female

ENGLISH

BLACK

Milwaukee

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

The doctor I had…she kinda seemed to shut down my concerns, she didn't seem compassionate and she seemed condescending. And she could've done urine tests or something but she didn't even offer it; instead going to the worst case scenario and saying I should go to the er. I didn't end up going to the er because we can't afford it. The only reason I would recommend this place is for the quick time to be seen and the nurses.

SQ

Dreyer Medical Group

Jignasa

Puri

Urgent Care

1,693,358,836

Family Medicine

Female

ENGLISH

WHITE

Sugar Grove

Urgent Care

What else would you like to say about your experience?

advocate aurora health

11,146

I've been getting worse and have no idea how this treatment is working. But A1C is super high Glucose high And the tests I need for chest pains and for my back and shoulder. I just get the run around. Nothing is ever done Looking for another doctor

Midwest Lakes Medical Center SC

APP

Mukesh

Arora

Medical Practice

1,729,127,114

Internal Medicine

Male

ENGLISH

WHITE

Algonquin

Medical Practice - APP

What else would you like to say about your experience?

advocate aurora health

11,146

I'm on the fence. The dr told me to get my info for PT and Cortizone injection at front desk. Their faces said it all when I told them why I was there. I received a roll of the eyes and said that's not how it works. Call your insurance. Went home did that and they said my dr should have provided script for how many PT sessions and that they needed to provide a CPT code for steroid injection. When I called back about that I ask they return my call with that info asap because now it's Friday and my PT appt is Monday No call was ever returned. I went to LiveWell app. I saw my request and in red capital letters for response it said DO NOT REPLY! Why would t you reply to the patient??? I'm at Witt's end. Very disappointed to say the least about this visit and all the hoops and still No Answer!!

LSF Family Practice

Aurora Medical Group

Michael

D'amico

Medical Practice

1,686,790,238

Family Medicine

Female

ENGLISH

WHITE

Caledonia

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

Doctor was rude and annoyed. I was not given any medication for my symptoms or recommendations. My symptoms have become worse since my visit.

West Allis Six Points UC

Aurora Medical Group

Mark

Dawydowycz

Urgent Care

1,701,347,699

Physician Assistant

Male

ENGLISH

WHITE

Milwaukee

Urgent Care

What else would you like to say about your experience?

advocate aurora health

11,146

The tech was great. Friendly and helpful. However, when I was making my appt your phone staff needs to be more courteous. My dr had written the wrong diagnosis for me and the woman on the phone was rude and condescending. I had to call back to try and schedule my appt again after my dr faxed the corrected diagnosis and the woman I spoke to was also rude!

TP-Mammo

Advocate High Tech Medical Park

null

Outpatient Services

1,687,111,389

null

Female

ENGLISH

WHITE

Mokena

Outpatient Testing

What else would you like to say about your experience?

advocate aurora health

11,146

still waiting for surgical scheduler to call me after 2 days to schedule my surgery

Orland Park 9550 167th General Surgery

Advocate Medical Group

Erik

Swenson

Medical Practice

1,678,764,270

Surgery

Female

ENGLISH

BLACK

Matteson

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

Horrible bed side manner. My son made the comment when we left said it felt like we were bothering her. That's from a 12 year old and I have to say I agreed very disappointing. First time ever that I had a bad experience at Lutheran.

Park Ridge Yacktman 1675 Dempster Peds

Advocate Medical Group

Gina

Palm

Medical Practice

1,693,325,621

Nurse Practitioner - Pediatrics

Male

ENGLISH

WHITE

Des Plaines

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

the office location needs to be specific. I was given incorrect info and almost missed my appt which, I waited 4 mos. and was extremely frustrated. I am a new pt. and scheduled through the service, they sent me to the hospital and the hospital sent me to 2 different locations within the hospital. Otherwise the office staff and Dr. were great, professional and courteous.

Oak Lawn 4220 95th 200 Rheum

Advocate Medical Group

Suliman

Alradawi

Medical Practice

1,701,015,521

Internal Medicine - Rheumatology

Female

ENGLISH

WHITE

Oak Lawn

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

I came 2 days post fall with concern of swelling and increased bruising I felt may be starting to occlude my radial artery. I was unable to lower my arm below heart level without pulsation and numbness in my hand. Also could not flex my thumb with limited movement in all other digits. After 9 hours I was only told there was no fracture. My circulation concerns were not addressed in anyway. I was told to continue to elevate without being given a sling. My hand was not wrapped to help reduce swelling or limit movement for sprain. The bruising is very extensive and did make them aware I have bleeding/clotting issues. I still do not have use of my hand in that I cannot flex any of my fingers.

LGH ED

Advocate Lutheran General Hospital

Daniel

Tonellato

Emergency

1,697,746,824

Emergency Medicine

Female

ENGLISH

WHITE

Arlington Heights

Emergency Department + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

When I came up there, I expected to be seen. I didn't get seen properly. I sat in a room for three hours and waited for a doctor to come. Nobody came yet. And when they finally came and they was being rough in the area and I asked them not to, to be gentle. I wouldn't recommend y'all to anybody. I actually want to press a lawsuit for negligent, a negligent, negligent lawsuit against the hospital and the doctor and the nurse and for them messing on my medication as well for the hydrocortisone. I don't recommend y'all hospital to nobody at all. I recommend y'all should tear down and get new doctors.

GSA ED

Advocate Good Samaritan Hospital

Mitchell

Lorenz

Emergency

1,688,639,091

Emergency Medicine

Male

ENGLISH

BLACK

Dolton

Emergency Department + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

The only reason I would not recommend this facility to other people is the wait times. We were there for over 6 hours, waiting for most of it with a 12 month old. Drs and nurses were all wonderful though!

PR ED

Advocate Children's Hospital - Park Ridge

Joseph

Persak

Emergency

1,706,106,354

Pediatrics

Male

ENGLISH

UNKNOWN

Des Plaines

Emergency Department + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

I feel like I was racially targeted

MOB Pediatrics

Aurora Medical Group

Angela

Katsma

Medical Practice

1,694,231,904

Pediatrics

Male

ENGLISH

BLACK

Manitowoc

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

This doctor was great he saw me when no one else would. My primary doctor was not in the office until next week and my surgery is scheduled for Monday 1/8. No one else in the entire office would see me. I can't believe a Doctor goes on vacation and no other Doctor takes over!! I went through so much stress besides the pain I'm in having a broken collarbone. Thank you to Dr. McNair who was the ONLY doctor at Advocate in Olympia Fields who would see me to sign off for surgery. Also, my EKG, bloodwork was all done at Christ hospital. All he had to do is look in my ears, nose, throat, listen to heart and lungs. So my husband had to drive me from my home in Oak Lawn to Olympia Fields for just that! Not very compassionate health care to say the least.

Olympia Fields 4001 Vollmer Famly Practice

Advocate Medical Group

Howard

Mcnair

Medical Practice

1,673,650,687

Family Medicine

Female

ENGLISH

WHITE

Hometown

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

I should have been given a CT scan instead of just a regular chest x-ray.

SSH ED

Advocate South Suburban Hospital

Sarah

Philipp

Emergency

1,695,572,970

Emergency Medicine

Male

ENGLISH

BLACK

Sauk Village

Emergency Department + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

The Good: Checked in in a timely manner and was seen in a very timely manner. I heard staff saying they had a no-show or a cancellation. The Bad: There were computer issues for a certain test and I waited a short period to see if the issues would be resolved. Eventually, I went to the second floor to complete the test. That same day of my appointment, my vision became very blurry in the morning and the doctor looked at me like, what is she talking about when I tried to explain it to him (at least I feel he looked at me that way). There was a disconnect between the the doctor, the workers and the person who explained the cataracts surgery procedure. Staff told the cataract person that I didn't need to see her because I was not planning on getting surgery anytime soon; however, the doctor told me that I needed to see her so that she could educate me and explain the process. I feel there were other things they completed even though I was not planning on getting surgery anytime soon and that was contradictory to me. One of the staff members tried to force me to have my eye dilated when the doctor already explained that I did not need to do that because I recently had it done. The staff member also tried to say that my insurance would not cover the visit if I did not have my eyes dilated. The lady who checked me in, told her that I didn't need them dilated because the doctor said so. I was also told that I cannot get my records of the pictures they took of my eyes/pupils. The only reason I went to Arbor is because that's the only referral I could be with my insurance. I will not be back unless there is an emergency and I have no other choice. I'm sure there will be other things I think about after submitting this.

Ocular Partners PLLC IMPHO

APP

David

Lubeck

Medical Practice

1,727,621,239

Ophthalmology

Female

ENGLISH

BLACK

Chicago

Medical Practice - APP

What else would you like to say about your experience?

advocate aurora health

11,146

The EMD should require any transfer from Belmont Village Assisted-Living a nurse-to-nurse sign off. My mother, Hannah Semba, was transferred by EMTs to Masonic. I was in the room when report was given. EMTs are not medically trained to give report, AND the EMT gave 3rd hand report which was inaccurate and created confusion. He reported that patient received medication to calm psychosis when medication never given. I had to drive back to AL facility to obtain accurate medical information. Masonic ER nurse was unable to contact Belmont Village because facility nurse wouldn't answer her phone AND facility has no answering service. I wish the hospital would contact IDPH and complain. AL facilities in Illinois are poorly (un)regulated. It's bad for ER transfers.

IMC ED

Advocate Illinois Masonic Medical Center

Josiah

Han

Emergency

1,689,685,114

Emergency Medicine

Female

ENGLISH

ASIAN

Chicago

Emergency Department + Magnet 1

What else would you like to say about your experience?

advocate aurora health

11,146

The staff seemed to want to rush us out of there. My daughter was there for a foot injury. The provider looked at her injury for perhaps a few seconds and did not even touch her foot. A x-ray was taken and then we were given a boot- without any explanation why she needed a boot or what the result of the X-ray was. Radiology was supposed to call us either that evening or the following day. We have still not received a call. We were not given any discharge papers with follow up recommendations either. The staff was not child (or adult) friendly. This was an awful experience.

Mayfair MR

Aurora Medical Group

Margarita

Luckhardt

Urgent Care

1,674,910,089

Pediatrics

Female

ENGLISH

WHITE

Wauwatosa

Urgent Care

What else would you like to say about your experience?

advocate aurora health

11,146

Initially called for refills on meds Susan called back said dr Dumasia is discharging me as a patient I said for what she said for 4 missed appointments she said letter was sent in July warning me . we are now in Jan and there's been no issues there claiming I made appts on 11/24/23 @ 10am and @ 11am I asked why would I have two appointments back 2 back says I don't know u made them. I had them scheduled soonest office appt went on Jan 10th also received a letter in mail same day but when opened letter it had julys date but postmark was todays date. Anyway talked this all over with dr Dumasia who said nothing about me being discharged as a patient dr Dumasia said don't worry everything will be ok and left room to write paper scripts because last time she sent to cvs they said they didn't receive. Dr never came back into room instead Susan does and tells me to find a new dr and I can't see any drs from that office my entire family goes here my husband my 3 oldest kids my in-laws & there family. I never had a problem with dr Kim seen him for a lot of years and since dr Dumasia takes his place I have nothing but issues I want to see who I can talk to that is in charge of the office over their because this is entirely aggravating and disrespectful they way they went about this and the more I think about appt on 11/24/23 they made me a virtual appt because she was booked so far ahead and nobody connected with me that day at ten I called main # they called me back and said 11 andat 11 nobody connected with me either. I want to get this resolved asap thanks

Palos Hills 7620 111th Internal Med

Advocate Medical Group

Eva

Dumasia

Medical Practice

1,680,283,902

Family Medicine

Female

ENGLISH

WHITE

Tinley Park

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

I had a colonoscopy and polyp removal. In none of my instructions was I advised not to fly following the surgery. When I arrived in California two days after the procedure and suffered a severe hemorrhage which left me in the hospital for 3.5 days and another colonoscopy to repair it and a month later I'm still anemic and recovering. A friend's husband who is a Dr. Confirmed that flying was most likely the culprit. This situation and great inconvenience and expense could have been avoided with better instructions.

EAST GI

Aurora BayCare Medical Center

Chinyere

Nwosu

Outpatient Services

1,697,913,549

Internal Medicine - Gastroenterology

Female

ENGLISH

WHITE

Algoma

Outpatient Surgery + Magnet 1 - OAS

What else would you like to say about your experience?

advocate aurora health

11,146

I would appreciate a phone call to get the results of my blood test. I don't like getting information on a website. My previous physician always called me with test results.

Lincolnwood 6540 Lincoln Internal Med

Advocate Medical Group

Marni

Goldberg

Medical Practice

1,693,019,309

Internal Medicine

Female

ENGLISH

WHITE

Chicago

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

I was at the er for chest ND back pain all I got was labs and a chest X ray never seen a room let alone a doctor at the er I should have to pay for this visit due to the medical care I ended up going to Saint Catherine's where I was seem in a 3 minutes this could been life treating and they treated me like they didn't care

AMCK ED

Aurora Medical Center Kenosha

null

Emergency

1,692,223,427

null

Female

ENGLISH

WHITE

Kenosha

Emergency Department + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

I had a diagnostic angiogram at Christ and suffered a mini stroke after I had the angiogram. Dr. Farhat was ... did the procedure. I think he was very incompetent because I don't have the use of my left hand, because of that procedure, and I would never recommend Christ to any of my family or friends. I am done recording.

CMC 8STA8STB

Advocate Christ Medical Center

Hamad

Farhat

Inpatient

1,696,671,292

Neurological Surgery

Female

ENGLISH

BLACK

Chicago

Inpatient + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

The PRN Dawn, I think her name was she was one of the best I have ever encountered. She explained everything and she also personally called me this morning with test results and what I should do if he got worse. She said if I had any questions, to personally call her.

IC Skokie

Advocate Medical Group

Sandra

Manogura

Urgent Care

1,674,017,619

Nurse Practitioner - Family

Male

ENGLISH

WHITE

Park Ridge

Urgent Care

What else would you like to say about your experience?

advocate aurora health

11,146

The nurse who took my son's vitals and noted my child's weight had the weight display in kilograms, not pounds. It would have been helpful for the nurse to say my child's weight in pounds. Also, it would be nice to reserve a spot in line virtually/make an appointment online for pediatric immediate care. It is inefficient for staff time and patient's parents to have to call before leaving home in order to know how many patients are in the waiting room now before deciding to visit this location for immediate care. I would prefer being able to see this information online or make a same-day appointment online.

IC Wilmette

Advocate Medical Group

null

Urgent Care

1,700,668,461

null

Male

ENGLISH

DECLINED

Chicago

Urgent Care

What else would you like to say about your experience?

advocate aurora health

11,146

You guys totally misdiagnosed me, sent me home with something that's not even helping my pain and you just discarded me because your hospital was full and you were busy. So you basically turned me away, kept me in the waiting room between each test where I was exposed to other sick people. You guys need to change the way you guys operate.

AMCB ED

Aurora Medical Center Burlington

Robert

Garretto

Emergency

1,684,207,692

Emergency Medicine

Male

ENGLISH

WHITE

Burlington

Emergency Department + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

I am still uncertain about one of my prescriptions. The doctor changed my dosage to match the dosage I was on before my move. (From my general practitioner in Florida- based on prescription sent in to pharmacy at Aurora and in the portal by me. I am still having lots of anxiety . Was told the prescription would be called in and it's the only one missing. Can you clarify?

LSL Family Practice

Aurora Medical Group

Colleen

Cassidy

Medical Practice

1,681,981,465

Family Medicine

Female

ENGLISH

WHITE

Bay View

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

The doctor and the radiologist gave differing diagnosis so it was unclear whether my toe was really broken or not

Hartford UC HAR

Aurora Medical Group

Michael

Tye

Urgent Care

1,678,998,378

Family Medicine

Female

ENGLISH

WHITE

Hartford

Urgent Care

What else would you like to say about your experience?

advocate aurora health

11,146

Horrible would never recommend anyone going to this provider

CSK Neurology

Aurora Medical Group

Saritha

Kundoor

Medical Practice

1,690,103,420

Psychiatry & Neurology - Neurology

Female

ENGLISH

WHITE

Kenosha

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

Providing healthcare via zoom or over a tablet is not ideal especially when one has a cough & phlegm. They did not give me a Covid test & my "cold" has gotten worse, cough has progressed & sure enough went somewhere else to be seen & heard in person & tested & I have Covid. Appreciate you NOT providing a test. Will never go back to a Walgreens again

ACNW

Advocate QuickCare at Walgreens

Rachel

Lyons

Retail Clinics

1,677,312,154

Nurse Practitioner - Family

Female

ENGLISH

WHITE

Park Ridge

Retail Clinic

What else would you like to say about your experience?

advocate aurora health

11,146

I wasn't pleased with my experience. It seemed that the therapist just glossed over everything. I know it's second nature to him, but he needs to remember this was all brand new to me. I would have liked more hands on demonstration…not just showing me the instruction manual and telling me to look there if I have questions. I'm a visual person, so I would prefer to try and take the equipment apart and put it together again after he showed me. He went over everything really quickly and I found myself overwhelmed later when I tried to use it. I going to have to call and come in and go over everything again. The mask is very uncomfortable, gave me a headache after wearing for 5 minutes. I'm confused on cleaning procedures too. Overall, not a great experience.

CPAP WI

Continuing Health

null

Home Health

1,698,098,654

null

Female

ENGLISH

WHITE

Suamico

CPAP

What else would you like to say about your experience?

advocate aurora health

11,146

It was fine. I'm pretty sure Zoom isn't HIPAA compliant though.

Quick Care Video Visit

AAH Quick Care Virtual Health

null

Telemedicine

1,690,103,445

null

Female

ENGLISH

WHITE

Chicago

Quick Care TeleHealth

What else would you like to say about your experience?

advocate aurora health

11,146

I was diagnosed with RSV. I had a horrible cough which has not subsided much today Thursday. I do have cough surpassing pills which work up to a point. I was told to be in guaratine for 6 days which will be next Tuesday. The way I feel I'm not going anywhere. I was told to see my Doc Giolami in a week or so.

Edgerton WI EWI

Aurora Medical Group

Shahzad

Chaudhry

Urgent Care

1,679,435,742

Family Medicine

Male

ENGLISH

WHITE

Greendale

Urgent Care

What else would you like to say about your experience?

advocate aurora health

11,146

I had a chance to look up the information ?? I needed to know before I went to see doctor Feder and we both agreed that I was needed some different medication for my eyes!

MOB Ophthalmology

Aurora Medical Group

Joseph

Feder

Medical Practice

1,672,627,655

Ophthalmology

Male

ENGLISH

WHITE

Two Rivers

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

I was supposed to have an angiogram scheduled by my doctor, but I was in the hospital for a day and a half before they actually got around to doing the procedure. This was only after two doctors and I got very upset because I was not ready to stay in the hospital over the weekend, just waiting for the procedure on Monday when I had come into the hospital on Thursday. Nobody told me when it would be scheduled. Nobody told my doctor when it would be scheduled. This was a terrible lack of communication and we were all extremely upset about it.

LGH CARDTELE

Advocate Lutheran General Hospital

Megan

Stock

Inpatient

1,686,603,526

Family Medicine

Female

ENGLISH

WHITE

Wheeling

Inpatient + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

It took me a long time to get help with sciatica, protrusion of lumbar intervertebral disc, and lumbar degenerative disc disease, sacroiliac/LT and high blood pressure I can't really walk far without a pull in my back stopping me from walking which hurts I can't stand long nor sit for a long time I would forever have this and my doctor doesn't want to give me the right medication I need and I would have to go through pain management that's not right and she was suppose to be my doctor don't see me for months at a time haven't Monitor my condition at all never looked at the way I walk or anything so how Does one get over being disabled not able to do what she used to do I am disabled and it's not ok this is something that doesn't get better over night so wat am I suppose to do sit in pain???? I absolutely hate that I have to continue to live with this and get no help with this condition

IC Oak Lawn

Advocate Medical Group

Jillian

Radecki

Urgent Care

1,691,291,046

Nurse Practitioner - Family

Female

ENGLISH

BLACK

Oak Lawn

Urgent Care

What else would you like to say about your experience?

advocate aurora health

11,146

The staff was friendly and professional. I love Dr. Michael Fassl!!!!! He was so kind and patient. This was my 1st annual exam and he was thorough in going through my medical history with me. I told him that I had pain in my righr arm. He examined my arm and asked me several questions. He then diagnosed my problem and told me to take either Tylenol or Ibuprofen. After 2 days the pain has greatly lessened.

Merrionette Park 11600 Kedzie Family Practice

Advocate Medical Group

Michael

Fassl

Medical Practice

1,684,718,470

Family Medicine

Female

ENGLISH

BLACK

Chicago

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

The staff at the facility were wonderful! They were helpful and very understanding. However, I called today to inquire about when my MRI report of my brain would be available. I was told that it would take 5-7 business days. I am in the medical profession and know that MRI results should be available in 24-48 hours post MRI. I continue to have symptoms as I wait for the MRI report. If are not capable of getting the MRI reports within 48 hours, the patient should be informed when scheduling the MRI. I strongly recommend that you correct this issue Immediately.

PH-MRI

Advocate High Tech Medical Park

null

Outpatient Services

1,696,769,730

null

Female

ENGLISH

WHITE

Homer Glen

Outpatient Testing

What else would you like to say about your experience?

advocate aurora health

11,146

I didn't like that the provider didn't follow up with the pharmacist to ensure that I could get my prescription after I explained I never received the prescription because a PA was never completed. Unfortunately, I am still without my prescription.

Zion Family Practice

Aurora Medical Group

C

Engstrom

Medical Practice

1,675,129,881

Family Medicine

Female

ENGLISH

BLACK

Zion

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

My female nurses were phenomenal. It was after 7 p.m. shift change that I had a slovenly, dirty, hairy male nurse of which it was documented I should not have because I was sexually molested by Jordan at Avid Condell just a year prior and as sickening as you people are nothing was done and I have posted photos on Facebook of where this slovenly, dirty, hairy male nurse who had his name badge hidden left my bloody IV on the countertop with your drawer open where all of your supplies are. Nasty ass people.

CND ED

Advocate Condell Medical Center

Joshua

Stein

Emergency

1,694,097,882

Emergency Medicine

Female

ENGLISH

WHITE

Round Lake Beach

Emergency Department + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

THIS SURVEY WAS FOR DR MOIRA MCQUILLAN NOT DR LENTZOU. You put the wrong name on the survey and I had to make five phone calls and still never found out how to contact you to tell you that so my answers and comments pertain to.Dr McQuillan. Very dissatisfied with provider. Starting with never responds to messages unless she wants to scold you. Too much to type. Maybe someone could call me. Mitzie Leonard 708-363-6580

Healthonomic Primary Care

APP

Maria

Lentzou

Medical Practice

1,737,804,746

Internal Medicine

Female

ENGLISH

WHITE

Lemont

Medical Practice - APP

What else would you like to say about your experience?

advocate aurora health

11,146

Dr Van beek did not seem to know my health history. He did not listen to my complaints about the pain I'm experiencing. And did not want to prescribe any pain relief medication or ointment for my condition. Overall just didn't seem to care about my quality of life.

SBC Podiatry

Aurora Medical Group

Devon

Van Beek

Medical Practice

1,692,251,014

Podiatrist

Male

ENGLISH

WHITE

Sheboygan

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

It was explained how critical it was to take two meds to avoid my stent closing and scar tissue. I was told the meds were phoned in to my Walgreens. Walgreens by my house was out of the RX I needed and would not get it until Tuesday and it was Saturday. I spent the rest of the afternoon of my release from a heart attack crying and in a panic to find the meds I was told to take so my stent would not close. Almost all of the Walgreens near us closed at 5:00 and I was released around 12:00. We finally found one after several calls and drove there getting the medicine less than 30 min before they pharmacy closed I cannot phantom how a hospital would tell you it is critical to take a med but not either give you a couple days supply or confirm the pharmacy the sent it to had it in stock. They scared me about not taking the meds, sent me home, and forced me to go on a stressful scavenger hunt for medicine while the clock is ticking and pharmacies are closing. I would never recommend anyone go to a hospital that cares nothing for a patients well being the second they leave the premise.

LGH MICI

Advocate Lutheran General Hospital

Nishant

Patel

Inpatient

1,684,706,384

Internal Medicine - Cardiovascular Disease

Female

ENGLISH

WHITE

Morton Grove

Inpatient + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

Dr Patel is great but the person who took my blood a week before left me with a large swollen bruise inside my elbow. I knew at once it would bruise because it hurt the minute she put the needle in. I showed it to Dr Patel and she said she would take appropriate action.

Regency Medical Center PC

APP

Ankita

Patel

Medical Practice

1,699,305,526

Family Medicine

Female

ENGLISH

WHITE

Palatine

Medical Practice - APP

What else would you like to say about your experience?

advocate aurora health

11,146

When my child was brought in the provider had his mind made up that she had Covid. He did not listen to my child or the parent. Nothing was done to help her pain or to reduce her issues. The Covid test he protested she was positive for came back negative. Later that night her symptoms were getting worse so we had to take her to the emergency room and they had to give her steroids for inflammation and antibiotics for a severe ear infection. Antibiotics were questioned by her father at the appointment and the provider brushed it off. We are going to request that this office visit not be billed as the provider did not help the patient and we had to take further medical action later that night since nothing was done to help her at this appointment. We will never be using this provider again!

TWR Family Practice POD H

Aurora Medical Group

Alex

Pekarske

Medical Practice

1,674,667,437

Physician Assistant

Female

ENGLISH

WHITE

Two Rivers

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

This "doctor" was absolutely horrible to may child. He was unprofessional, crude, didnt listen, and diminished the pain my son was in . Horrible person and should never be allowed to practice medicine. I have filed a formal complaint.

Sheboygan WI SHW

Aurora Medical Group

Niral

Patel

Urgent Care

1,686,890,644

Family Medicine

Male

ENGLISH

WHITE

Random Lake

Urgent Care

What else would you like to say about your experience?

advocate aurora health

11,146

This particular provider was very very dismissive of the amount of discomfort and pain that I was in. I came asking for pain relief after taking 10 days more than 10 days worth of ibuprofen, and she simply told me to continue with ibuprofen. It was very frustrating to be felt not listened to or believed.

ALMC MOB - Family Practice

Aurora Medical Group

Brenna

Rauner

Medical Practice

1,699,256,746

Family Medicine

Female

ENGLISH

WHITE

Elkhorn

Resident Physician

What else would you like to say about your experience?

advocate aurora health

11,146

When I went there I need a doctor well I gave pa instead but he told me my boil was hard and to no avail he just give Bactrum which I told I could because I get really bad and I mean bad yeast infection but he was kind but the real problem was that the girl he ask to come in to asits him was very rude, ask by her coworkers were she was she told them that she with the PA helping a patient with a boil on her ass and they all laughed I don't think that was funny and it just made my birthday worse i have worked in the medical field for many years and I never disrespected a patient the ladies at the were very sorry they were also very kind

Edgerton WI EWI

Aurora Medical Group

Nicholas

Perifanos

Urgent Care

1,675,335,867

Nurse Practitioner

Female

ENGLISH

WHITE

Greenfield

Urgent Care

What else would you like to say about your experience?

advocate aurora health

11,146

I had one bad experience with Dr. Bustos and wanted to give her another chance. I wasn't in a clear head space last year. Lost my mom unexpectedly and went on anti-depressants. My body wasn't adjusting to them well and I was a mess. So, I wasn't thinking clearly. However, Friday solidified my decision that she is NOT the doctor for me. Appointment went well until the last 3 minutes. She called me out for my previous review. Made me feel like I was the problem. Very unprofessional to come at a PAYING customer/patient in that manner. She could have simply said "we are not a good fit" instead of telling me my health and issues I wanted addressed, we're just too much for her. She was rude. She was inconsiderate. It was all very immature and dramatic. Never in my life have I ever left an appointment crying because a doctor made me feel like utter crap. I will no longer be a part of Aurora Healthcare. Thank you for wasting my time with this pointless appointment. Maybe she needs to take a class on compassion and another on how to speak to people. Any other profession would not tolerate this. BTW- do not prescribe medications that could cause MAJOR issues/death if taken with an antidepressant. Thank god for my pharmacist. Just terrible.

AHCSP Family Practice

Aurora Medical Group

Alice

Bustos

Medical Practice

1,687,476,276

Family Medicine

Female

ENGLISH

WHITE

Milwaukee

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

I'm still having bad pains on the bone by the rectum. The medicine doesn't seem to help that pain at all. Will the lidocaine patches help that? I hope so. It is very hard to bend and sit.

CND ED

Advocate Condell Medical Center

null

Emergency

1,688,903,376

null

Female

ENGLISH

WHITE

Mundelein

Emergency Department + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

The whole "if we dont call you, you're good" shit should be stopped. The results take too long for a phone call to be the basis of only negative information. Everytime the phone rang my anxiety went through the roof because I felt that the results I didn't want were only just a phone call away. Please revise this into a better, more considerate system.

Good Hope GH

Aurora Medical Group

Lauren

Van Loon

Urgent Care

1,692,540,059

Physician Assistant

Male

ENGLISH

BLACK

Milwaukee

Urgent Care

What else would you like to say about your experience?

advocate aurora health

11,146

Time with Dr Nisar was fine. I like him, he is very knowledgeable and I trust him. My only issue is with the visitation notes. It implies that I injured my back while in the USAF, which is true in 1972. However, I healed over the next year and it did not bother me again until after I retired in 2015. The notes infer that it has bothered me since I injured it in the USAF, not true.

Elgin Sherman 1435 Randall 201 Cardio

Advocate Medical Group

Asim

Nisar

Medical Practice

1,683,932,684

Internal Medicine - Interventional Cardiology

Male

ENGLISH

WHITE

Lake In The Hills

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

Very dangerous parking lot. There was snow 2 days prior and lot clearly had not been cleared. Multiple cars almost hit people or other vehicles and some got stuck.

RR US

Advocate Sherman Hospital

Brian

Chudik

Outpatient Services

1,685,381,619

Family Medicine

Female

ENGLISH

WHITE

Elgin

Outpatient Testing + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

While waiting in the emergency room, I asked if my husband could come in to sit with me. I was waiting for X-rays to be taken (approximately 2 hours) and they told me that no visitors were allowed in that area, yet while I sat waiting, four other patients had someone with them. My husband was very upset because he didn't know what was happening or how to reach me.

AWAMC ED

Aurora West Allis Medical Center

Bryn

Eisfelder

Emergency

1,691,165,983

Emergency Medicine

Female

ENGLISH

WHITE

Greenfield

Emergency Department + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

This mammogram experiance was great. The 0 is due to the emergency visit my husband had weeks before. He was in for a possible heart attack. After an hour of being in the room I looked up and noticed NOT one machine was on. NO heart monitor. It took 3 nurses to figure out the wire was loose. Thank god nothing happened in the 20 minutes it was off ! My mom was also told her back pain was a stone. Weeks later she almost died at Froedart hospital. She was misdiagnosed at your hospital. She had a spine infection. She would have died if it went on one more day of your nurses telling her "the pain is normal" as my mom cried from the pain!!!!! UNACCEPTABLE!!

AMCG Breast Imaging

Aurora Medical Center Grafton

Krista

Dyreson

Outpatient Services

1,709,338,554

Family Medicine

Female

ENGLISH

WHITE

Port Washington

Outpatient Testing + Magnet 1 - OAS

What else would you like to say about your experience?

advocate aurora health

11,146

i was also impressed by the "PA" that Hulesch had yesterday. He was extremely thorough and very helpful! I also had a migraine and he turned the lights off which was very helpful indeed. Only downside is my biggest complaint was i needed relief from my coughing, so I could rest - which I had not had much rest in the last week. Somehow the prescription got screwed up so I had another day of no rest until it got fixed. that was disappointing. Everything else was great.

Downers Grove 4900 Main Family Practice

Advocate Medical Group

William

Hulesch

Medical Practice

1,696,011,182

Family Medicine

Male

ENGLISH

WHITE

Lisle

Medical Practice

What else would you like to say about your experience?

advocate aurora health

11,146

While the staff at Advocate Condell were nice to work with, special shout out to Dr. Wang who came in and worked with me and my leg, the walk in facility in RLB where I originally went the Dr there couldn't determine a radial pulse in my foot, whereas the doctor at the ER took one look at it and knew exactly what was wrong and said it wasn't as bad as we were originally told. I feel like I am now going to get charged for 2 different charges due to being sent on a wild goose chase with a wrong original diagnosis.

IMCAR-RL

Advocate Condell Medical Center

Daniel

Kirschner

Urgent Care

1,694,403,028

Family Medicine

Female

ENGLISH

WHITE

Round Lake Beach

Urgent Care + Magnet 2

What else would you like to say about your experience?

advocate aurora health

11,146

I was treated as an adult, even though I'm past my prime. Sometimes doctors have brushed me aside and/or ignored my questions. Once recently (at a different facility than Aurora) I was interrupted while asking a question, the doctor telling me to get scheduled for the surgery as he was leaving the room and finished what he was saying in the hall, his voice receding as he left my presence. Then I left to choose a different provider.

WEST OR

Aurora BayCare Medical Center

Dongmei

Chen

Outpatient Services

1,713,119,685

Ophthalmology

Female

ENGLISH

WHITE

Green Bay

Outpatient Surgery + Magnet 1 - OAS

What else would you like to say about your experience?