|
--- |
|
language: |
|
- en |
|
license: apache-2.0 |
|
--- |
|
|
|
# LLM user flow classification |
|
|
|
This model identifies common events and patterns within the conversation flow. |
|
Such events include, for example, complaint, when a user expresses dissatisfaction. |
|
The flow labels can serve as foundational elements for sophisticated LLM analytics. |
|
|
|
It is ONNX quantized and is a fined-tune of [MiniLMv2-L6-H384](https://huggingface.co/nreimers/MiniLMv2-L6-H384-distilled-from-RoBERTa-Large). |
|
The base model can be found [here](https://huggingface.co/minuva/MiniLMv2-agentflow-v2) |
|
|
|
This model is used *only* for the user texts. |
|
For the LLM texts in the dialog use this [agent model](https://huggingface.co/minuva/MiniLMv2-agentflow-v2). |
|
|
|
|
|
# Load the Model |
|
|
|
```py |
|
from transformers import pipeline |
|
|
|
pipe = pipeline(model='minuva/MiniLMv2-userflow-v2', task='text-classification') |
|
pipe("This is wrong") |
|
# [{'label': 'model_wrong_or_try_again', 'score': 0.9729849100112915}] |
|
``` |
|
# Categories Explanation |
|
|
|
<details> |
|
<summary>Click to expand!</summary> |
|
|
|
- OTHER: Responses that do not fit into any predefined categories or are outside the scope of the specific interaction types listed. |
|
|
|
- agrees_praising_thanking: When the user agrees with the provided information, offers praise, or expresses gratitude. |
|
|
|
- asks_source: The user requests the source of the information or the basis for the answer provided. |
|
|
|
- continue: Indicates a prompt for the conversation to proceed or continue without a specific directional change. |
|
|
|
- continue_or_finnish_code: Signals either to continue with the current line of discussion or code execution, or to conclude it. |
|
|
|
- improve_or_modify_answer: The user requests an improvement or modification to the provided answer. |
|
|
|
- lack_of_understandment: Reflects the user's or agent confusion or lack of understanding regarding the information provided. |
|
|
|
- model_wrong_or_try_again: Indicates that the model's response was incorrect or unsatisfactory, suggesting a need to attempt another answer. |
|
|
|
- more_listing_or_expand: The user requests further elaboration, expansion from the given list by the agent. |
|
|
|
- repeat_answers_or_question: The need to reiterate a previous answer or question. |
|
|
|
- request_example: The user asks for examples to better understand the concept or answer provided. |
|
|
|
- user_complains_repetition: The user notes that the information or responses are repetitive, indicating a need for new or different content. |
|
|
|
- user_doubts_answer: The user expresses skepticism or doubt regarding the accuracy or validity of the provided answer. |
|
|
|
- user_goodbye: The user says goodbye to the agent. |
|
|
|
- user_reminds_question: The user reiterates the question. |
|
|
|
- user_wants_agent_to_answer: The user explicitly requests a response from the agent, when the agent refuses to do so. |
|
|
|
- user_wants_explanation: The user seeks an explanation behind the information or answer provided. |
|
|
|
- user_wants_more_detail: Indicates the user's desire for more comprehensive or detailed information on the topic. |
|
|
|
- user_wants_shorter_longer_answer: The user requests that the answer be condensed or expanded to better meet their informational needs. |
|
|
|
- user_wants_simplier_explanation: The user seeks a simpler, more easily understood explanation. |
|
|
|
- user_wants_yes_or_no: The user is asking for a straightforward affirmative or negative answer, without additional detail or explanation. |
|
</details> |
|
|
|
<br> |
|
|
|
|
|
# Metrics in our private test dataset |
|
| Model (params) | Loss | Accuracy | F1 | |
|
|--------------------|-------------|----------|--------| |
|
| minuva/MiniLMv2-userflow-v2 (33M) | 0.6738 | 0.7236 | 0.7313 | |
|
|
|
# Deployment |
|
|
|
Check our [llm-flow-classification repository](https://github.com/minuva/llm-flow-classification) for a FastAPI and ONNX based server to deploy this model on CPU devices. |
