About the 403 Error

#41
by sinmomo - opened

I would like to ask for some guidance.
Until around last week, I was able to enjoy using the chat feature, but a few days ago, I started getting a 403 error as shown below, and I can no longer access it.

"403 You don't have access to this conversation. If someone gave you this link, ask them to use the 'share' feature instead."

Does anyone know what might be causing this?

file.PNG

Try logging out and using it as a guest.

Thank you for your response.

As you advised, I tried accessing the system while logged out, but the result was the same.

Additionally, I have already tried the following steps:

Clearing the browser cache
Restarting the PC
Ensuring the browser (Firefox) is up-to-date

I apologize for the inconvenience, but could you please let me know if there are any other possible solutions?

Thank you for your response.

As you advised, I tried accessing the system while logged out, but the result was the same.

Additionally, I have already tried the following steps:

Clearing the browser cache
Restarting the PC
Ensuring the browser (Firefox) is up-to-date

I apologize for the inconvenience, but could you please let me know if there are any other possible solutions?

I know of no other solutions. The only other plausible explanation I have is that they blacklisted your IP, which I don't think is even possible on a Hugging Face space. So you must either wait for your IP to change dynamically (most people have dynamic IPs and it can take a few months for your IP to change), contact the people who made the model and get the ban reversed, or get a VPN. Have you tried other browsers?

The only other option would be to run the model locally.

It does indeed seem to be restricted, but after switching to the browser you suggested, I was able to access it.
I checked, and my IP address hasn’t changed, so I’m not sure if that’s the true cause, but it seems to be working for now....

For now, all my questions have been answered, so I’ll close this case. Thank you for your help!

sinmomo changed discussion status to closed

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