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name: User Support |
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description: "Use this if you need help with something, or you're experiencing an issue." |
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labels: [ "User Support" ] |
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body: |
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- type: markdown |
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attributes: |
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value: | |
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Before submitting a **User Report** issue, please ensure the following: |
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**1:** You are running the latest version of ComfyUI. |
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**2:** You have made an effort to find public answers to your question before asking here. In other words, you googled it first, and scrolled through recent help topics. |
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If unsure, ask on the [ComfyUI Matrix Space](https://app.element.io/#/room/%23comfyui_space%3Amatrix.org) or the [Comfy Org Discord](https://discord.gg/comfyorg) first. |
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- type: textarea |
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attributes: |
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label: Your question |
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description: "Post your question here. Please be as detailed as possible." |
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validations: |
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required: true |
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- type: textarea |
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attributes: |
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label: Logs |
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description: "If your question relates to an issue you're experiencing, please go to `Server` -> `Logs` -> potentially set `View Type` to `Debug` as well, then copypaste all the text into here." |
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render: powershell |
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validations: |
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required: false |
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- type: textarea |
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attributes: |
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label: Other |
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description: "Any other additional information you think might be helpful." |
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validations: |
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required: false |
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