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the third-party apps and services may present you with a privacy policy or require you to accept additional terms of use before you can install or use the third-party app or service .

see section 14 -lrb- b -rrb- for additional terms for applications acquired through the office store , the xbox store or the windows store .

you should review any additional terms and privacy policies before acquiring or using any third-party apps and services .

any additional terms do not modify any of these terms .

you are responsible for your dealings with third parties .

microsoft does not license any intellectual property to you as part of any third-party apps and services and is not responsible for information provided by third parties .

the services , third-party apps and services , or material or products offered through the services may be unavailable from time to time , may be offered for a limited time , or may vary depending on your region or device .

if you change the location associated with your microsoft account , you may need to re-acquire the material or applications that were available to you and paid for in your previous region .

we strive to keep the services up and running ; however , all online services suffer occasional disruptions and outages , and microsoft is not liable for any disruption or loss you may suffer as a result .

in the event of an outage , you may not be able to retrieve your content or data that you 've stored .

we recommend that you regularly backup your content that you store on the services or store using third-party apps and services .

updates to the services or software , and changes to these terms

updates to the services or software , and changes to these terms .

we may change these terms at any time , and we 'll tell you when we do .

using the services after the changes become effective means you agree to the new terms .

if you do n't agree to the new terms , you must stop using the services , close your microsoft account and/or skype account and , if you are a parent or guardian , help your minor child close his or her microsoft account or skype account .

b. sometimes you 'll need software updates to keep using the services .

we may automatically check your version of the software and download software updates or configuration changes .

you may also be required to update the software to continue using the services .

such updates are subject to these terms unless other terms accompany the updates , in which case , those other terms apply .

microsoft is n't obligated to make any updates available and we do n't guarantee that we will support the version of the system for which you licensed the software .

c. additionally , there may be times when we need to remove or change features or functionality of the service or stop providing a service or access to third-party apps and services altogether .

except to the extent required by applicable law , we have no obligation to provide a re-download or replacement of any material , digital goods -lrb- defined in section 14 -lrb- k -rrb- -rrb- , or applications previously purchased .

we may release the services or their features in a beta version , which may not work correctly or in the same way the final version may work .

so that you can use material protected with digital rights management -lrb- drm -rrb- , like some music , games , movies and more , drm software may automatically contact an online rights server and download and install drm updates .

unless accompanied by a separate microsoft license agreement -lrb- for example , if you are using a microsoft application that is included with and a part of windows , then the microsoft software license terms for the windows operating system govern such software -rrb- , and except as provided in section 14 -lrb- b -rrb- -lrb- i -rrb- below for applications available through the office store , the windows store or the xbox store , any software provided by us to you as part of the services is subject to these terms .

if you comply with these terms , we grant you the right to install and use one copy of the software per device on a worldwide basis for use by only one person at a time as part of your use of the services .

the software or website that is part of the services may include third-party code .

any third-party scripts or code , linked to or referenced from the software or website , are licensed to you by the third parties that own such code , not by microsoft .

notices , if any , for the third-party code are included for your information only .

the software is licensed , not sold , and microsoft reserves all rights to the software not expressly granted by microsoft , whether by implication , estoppel , or otherwise .

this license does not give you any right to , and you may not :

i. circumvent or bypass any technological protection measures in or relating to the software or services ;

disassemble , decompile , decrypt , hack , emulate , exploit , or reverse engineer any software or other aspect of the services that is included in or accessible through the services , except and only to the extent that the applicable copyright law expressly permits doing so ;

separate components of the software or services for use on different devices ;

publish , copy , rent , lease , sell , export , import , distribute , or lend the software or the services , unless microsoft expressly authorizes you to do so ;

v. transfer the software , any software licenses , or any rights to access or use the services ;

use the services in any unauthorized way that could interfere with anyone else 's use of them or gain access to any service , data , account , or network ;

enable access to the services or modify any microsoft-authorized device -lrb- e.g. , xbox one , xbox 360 , microsoft surface , etc. -rrb- by unauthorized third-party applications .

if you purchase a service , then these payment terms apply to your purchase and you agree to them .

if there is a charge associated with a portion of the services , you agree to pay that charge .

the price stated for the services excludes all applicable taxes and currency exchange settlements , unless stated otherwise .

the price for skype paid products includes a charge for the product and a charge for taxes .

you are solely responsible for paying such taxes or other charges .

taxes are calculated based on your location at the time your microsoft or skype account was registered .

we may suspend or cancel the services if we do not receive an on time , full payment from you .

suspension or cancellation of the services for non-payment could result in a loss of access to and use of your account and its content .

connecting to the internet via a corporate or other private network which masks your location may cause charges to be different from those displayed for your actual location .

to pay the charges for a service , you will be asked to provide a payment method at the time you sign up for that service .

you can access and change your billing information and payment method on the microsoft account management website and for your skype billing account by signing into your account at www.skype.com .

additionally , you agree to permit microsoft to use any updated account information regarding your selected payment method provided by your issuing bank or the applicable payment network .

you agree to promptly update your account and other information , including your email address and payment method details , so we can complete your transactions and contact you as needed in connection with your transactions .

changes made to your billing account will not affect charges we submit to your billing account before we could reasonably act on your changes to your billing account .

by providing microsoft with a payment method , you -lrb- i -rrb- represent that you are authorized to use the payment method that you provided and that any payment information you provide is true and accurate ; -lrb- ii -rrb- authorize microsoft to charge you for the services or available content using your payment method ; and -lrb- iii -rrb- authorize microsoft to charge you for any paid feature of the services that you choose to sign up for or use while these terms are in force .

we may bill you -lrb- a -rrb- in advance ; -lrb- b -rrb- at the time of purchase ; -lrb- c -rrb- shortly after purchase ; or -lrb- d -rrb- on a recurring basis for subscription services .

also , we may charge you up to the amount you have approved , and we will notify you in advance of any change in the amount to be charged for recurring subscription services .

we may bill you at the same time for more than one of your prior billing periods for amounts that have n't previously been processed .

when you purchase the services on a subscription basis -lrb- e.g. , monthly , every 3 months or annually -lrb- as applicable -rrb- -rrb- , you acknowledge and agree that you are authorizing recurring payment , and payments shall be made to microsoft by the method you have chosen at the recurring intervals chosen by you , until the subscription for that service is terminated by you or by microsoft .

by authorizing recurring payments , you are authorizing microsoft to process such payments as either electronic debits or fund transfers , or as electronic drafts from your designated account -lrb- in the case of automated clearing house or similar payments -rrb- , or as charges to your designated account -lrb- in the case of credit card or similar payments -rrb- -lrb- collectively , `` electronic payments '' -rrb- .

subscription fees are generally billed or charged in advance of the applicable subscription period .

if any payment is returned unpaid or if any credit card or similar transaction is rejected or denied , microsoft or its service providers reserve the right to collect any applicable return item , rejection or insufficient funds fee and to process any such payment as an electronic payment .

provided that automatic renewals are allowed in your state , you may choose for services to automatically renew at the end of a fixed service period .

we will remind you by email before any services renew for a new term , and notify you of any price changes in accordance with section 9 -lrb- k -rrb- .

once we have reminded you that you elected to automatically renew the services , we may automatically renew your services at the end of the current service period and charge you the then current price for the renewal term , unless you have chosen to cancel the services as described below .

we will also remind you that we will bill your chosen payment method for the services renewal , whether it was on file on the renewal date or provided later .

we will also provide you with instructions on how you may cancel the services .

you must cancel the services before the renewal date to avoid being billed for the renewal .

f. online statement and errors .

microsoft will provide you with an online billing statement on the microsoft account management website , where you can view and print your statement .

for skype accounts you can access your online statement by signing into your account at www.skype.com .

this is the only billing statement that we provide .

if we make an error on your bill , you must tell us within 90 days after the error first appears on your bill .

we will then promptly investigate the charge .

if you do not tell us within that time , you release us from all liability and claims of loss resulting from the error and we wo n't be required to correct the error or provide a refund .

if microsoft has identified a billing error , we will correct that error within 90 days .

unless otherwise provided by law or by a particular service offer , all purchases are final and non-refundable .

if you believe that microsoft has charged you in error , you must contact us within 90 days of such charge .

no refunds will be given for any charges more than 90 days old .

we reserve the right to issue refunds or credits at our sole discretion .

if we issue a refund or credit , we are under no obligation to issue the same or similar refund in the future .

this refund policy does not affect any statutory rights that may apply .

for more refund information , please visit our help topic .

you may cancel a service at any time , with or without cause .

to cancel a service and request a refund , if you are entitled to one , visit the microsoft account management website .

you can request a refund from skype using the cancellation and refund form .

you should refer back to the offer describing the services as -lrb- i -rrb- you may not receive a refund at the time of cancellation ; -lrb- ii -rrb- you may be obligated to pay cancellation charges ; -lrb- iii -rrb- you may be obligated to pay all charges made to your billing account for the services before the date of cancellation ; or -lrb- iv -rrb- you may lose access to and use of your account when you cancel the services .

if you cancel , your access to the services ends at the end of your current service period or , if we bill your account on a periodic basis , at the end of the period in which you canceled .

if you are taking part in any trial-period offer , you must cancel the trial service -lrb- s -rrb- by the end of the trial period to avoid incurring new charges , unless we notify you otherwise .

if you do not cancel the trial service -lrb- s -rrb- by the end of the trial period , we may charge you for the service -lrb- s -rrb- .

from time to time , microsoft may offer services for a trial period during which microsoft will not charge you for the services .

microsoft reserves the right to charge you for such services -lrb- at the normal rate -rrb- in the event that microsoft determines -lrb- in its reasonable discretion -rrb- that you are breaching the terms and conditions of the offer .

we may change the price of the services at any time and if you have a recurring purchase , we will notify you by email at least 15 days before the price change .

if you do not agree to the price change , you must cancel and stop using the services before the price change takes effect .

if there is a fixed term and price for your service offer , that price will remain in force for the fixed term .

if we owe you a payment , then you agree to timely and accurately provide us with any information we need to get that payment to you .

you are responsible for any taxes and charges you may incur as a result of this payment to you .

you must also comply with any other conditions we place on your right to any payment .

if you receive a payment in error , we may reverse or require return of the payment .

you agree to cooperate with us in our efforts to do this .

we may also reduce the payment to you without notice to adjust for any previous overpayment .