meta
dict
text
stringlengths
158
829
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 300 }
Ticket ID: 301 Customer Name: Shaun Jackson Customer Email: jennifer62@example.org Customer Age: 59 Customer Gender: Other Product Purchased: Amazon Kindle Date of Purchase: 2020-10-07 Ticket Type: Cancellation request Ticket Subject: Product recommendation Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? {source; address, ip Address} is the IP address that is provided to I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 301 }
Ticket ID: 302 Customer Name: Christopher Jones Customer Email: mahoneydavid@example.net Customer Age: 30 Customer Gender: Other Product Purchased: Canon DSLR Camera Date of Purchase: 2020-05-03 Ticket Type: Cancellation request Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. There are no more valid products (it can't be a product now) on the marketplace. You will be notified by email within a few days. We The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 302 }
Ticket ID: 303 Customer Name: Tara Stevenson Customer Email: tevans@example.org Customer Age: 44 Customer Gender: Male Product Purchased: Amazon Kindle Date of Purchase: 2020-01-22 Ticket Type: Product inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you want to go back this way, please ask for return shipping; I ask, because you're buying my name just so you know you'll get it back I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Closed Resolution: Student good enter recently benefit. Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 00:49:37
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 303 }
Ticket ID: 304 Customer Name: Emily Combs Customer Email: john57@example.com Customer Age: 28 Customer Gender: Female Product Purchased: Bose SoundLink Speaker Date of Purchase: 2021-07-26 Ticket Type: Cancellation request Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I have a small problem with the order code: {product_purchased}. My message is: {product_purchased I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 10:19:38
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 304 }
Ticket ID: 305 Customer Name: Ryan Barnes Customer Email: brianjones@example.com Customer Age: 53 Customer Gender: Female Product Purchased: Amazon Kindle Date of Purchase: 2021-03-06 Ticket Type: Cancellation request Ticket Subject: Software bug Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? What you should do if you think you got your account lost and have not been I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Closed Resolution: Arrive miss short fly. Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 12:24:39
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 305 }
Ticket ID: 306 Customer Name: Whitney Mitchell Customer Email: parkernelson@example.net Customer Age: 33 Customer Gender: Female Product Purchased: Microsoft Xbox Controller Date of Purchase: 2020-08-17 Ticket Type: Cancellation request Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_purchased} is no longer listed on the {product_purchased} table. This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 306 }
Ticket ID: 307 Customer Name: Nathan Benson Customer Email: henryelizabeth@example.net Customer Age: 32 Customer Gender: Female Product Purchased: GoPro Action Camera Date of Purchase: 2021-07-05 Ticket Type: Refund request Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. * * As soon as I run back into it, please check back for more details. * We strongly recommend a refund if in doubt. * * Contact us at I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Closed Resolution: Hit sit this develop present modern front significant. Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 17:07:42
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 307 }
Ticket ID: 308 Customer Name: Lynn Miller Customer Email: kevinmoody@example.org Customer Age: 21 Customer Gender: Female Product Purchased: LG OLED Date of Purchase: 2020-05-05 Ticket Type: Technical issue Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 08:11:43
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 308 }
Ticket ID: 309 Customer Name: Chelsea Diaz Customer Email: jose81@example.com Customer Age: 19 Customer Gender: Other Product Purchased: Fitbit Versa Smartwatch Date of Purchase: 2021-04-20 Ticket Type: Product inquiry Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. For questions about how we deal with scams. Find me on [email protected] I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 309 }
Ticket ID: 310 Customer Name: Clayton Vaughn Customer Email: sstrong@example.net Customer Age: 62 Customer Gender: Female Product Purchased: Samsung Galaxy Date of Purchase: 2020-07-17 Ticket Type: Technical issue Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you! I see you have saved the issue and will be pleased to offer an update when it is received. You can find a complete list of all I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 310 }
Ticket ID: 311 Customer Name: Raymond Hernandez Customer Email: woodwardabigail@example.net Customer Age: 53 Customer Gender: Male Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2020-09-06 Ticket Type: Technical issue Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. How much should I ask for refund? Here is a good summary of what each item is for: Product: 8x10mm/ I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Closed Resolution: Share his able whom course measure to. Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 13:51:48
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 311 }
Ticket ID: 312 Customer Name: Bradley Jimenez Customer Email: dvalentine@example.com Customer Age: 46 Customer Gender: Female Product Purchased: Bose QuietComfort Date of Purchase: 2020-07-18 Ticket Type: Refund request Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It's impossible to do right now. I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Closed Resolution: Time reflect woman page else. Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 07:18:48
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 312 }
Ticket ID: 313 Customer Name: Tara Foster Customer Email: daniel23@example.net Customer Age: 46 Customer Gender: Female Product Purchased: Microsoft Xbox Controller Date of Purchase: 2020-06-26 Ticket Type: Technical issue Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Here are the commands I use in the order I'm giving them: --product_purchase # Show the name of the product I received. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Closed Resolution: View brother reason religious by money. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 00:13:50
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 313 }
Ticket ID: 314 Customer Name: Joe Collins Customer Email: jvaughn@example.com Customer Age: 18 Customer Gender: Male Product Purchased: Amazon Echo Date of Purchase: 2021-07-04 Ticket Type: Product inquiry Ticket Subject: Cancellation request Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? I've used the 'Buy it Now' button of the 'Buy and Go I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 314 }
Ticket ID: 315 Customer Name: Mrs. Katherine Butler Customer Email: james32@example.com Customer Age: 30 Customer Gender: Female Product Purchased: GoPro Hero Date of Purchase: 2021-01-15 Ticket Type: Cancellation request Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I could not locate the product, so now I cannot use it Thank you in advance. Thank you in advance. Thank you in advance I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Closed Resolution: Only chair challenge show physical must. Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 05:58:53
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 315 }
Ticket ID: 316 Customer Name: Daniel Robles Customer Email: lisa39@example.com Customer Age: 33 Customer Gender: Other Product Purchased: Fitbit Versa Smartwatch Date of Purchase: 2020-09-02 Ticket Type: Cancellation request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-05-31 22:01:53
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 316 }
Ticket ID: 317 Customer Name: Daniel Ryan Customer Email: nicholasroy@example.com Customer Age: 52 Customer Gender: Male Product Purchased: Samsung Galaxy Date of Purchase: 2021-08-15 Ticket Type: Cancellation request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - Void.io D3.net.Ai Dino.co.uk DnB.co.uk I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 317 }
Ticket ID: 318 Customer Name: Tamara Olson Customer Email: ashley51@example.com Customer Age: 18 Customer Gender: Male Product Purchased: Apple AirPods Date of Purchase: 2020-05-03 Ticket Type: Technical issue Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - Please use the order form from the product shop or call the customer service number on-line. - This product is for the specific hardware and I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Closed Resolution: Look include her majority real partner operation create. Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 07:32:56
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 318 }
Ticket ID: 319 Customer Name: Mitchell Kidd Customer Email: emily89@example.com Customer Age: 28 Customer Gender: Female Product Purchased: Nintendo Switch Date of Purchase: 2021-09-10 Ticket Type: Billing inquiry Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The new product is an updated version of our original product, which is a very strong, but small, version of the original. We need money I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 18:51:58
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 319 }
Ticket ID: 320 Customer Name: Jamie Green Customer Email: qbaker@example.net Customer Age: 29 Customer Gender: Female Product Purchased: Nest Thermostat Date of Purchase: 2021-07-06 Ticket Type: Refund request Ticket Subject: Hardware issue Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? Thanks for taking the time to do so. It's very I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 320 }
Ticket ID: 321 Customer Name: James Galvan Customer Email: james76@example.com Customer Age: 27 Customer Gender: Other Product Purchased: Nest Thermostat Date of Purchase: 2021-08-09 Ticket Type: Cancellation request Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please send an email to us with suggestions. A product purchased has the ability to allow us to sell to a community for a price. Please note this happens before the I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Closed Resolution: Argue national white peace. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 12:49:01
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 321 }
Ticket ID: 322 Customer Name: Tyler Stewart Customer Email: hpatterson@example.net Customer Age: 66 Customer Gender: Female Product Purchased: Adobe Photoshop Date of Purchase: 2020-10-12 Ticket Type: Billing inquiry Ticket Subject: Product setup Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. The {product_purchased} can I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 322 }
Ticket ID: 323 Customer Name: Cindy Hale Customer Email: nicole58@example.com Customer Age: 70 Customer Gender: Male Product Purchased: Canon DSLR Camera Date of Purchase: 2021-11-24 Ticket Type: Refund request Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. */ { LOCK (cs_cs_conn); if (!is_lock ()) set_work_policy (cs_cs I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Closed Resolution: Open participant modern spring. Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 06:48:03
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 323 }
Ticket ID: 324 Customer Name: Brittany Marshall Customer Email: kylie70@example.org Customer Age: 47 Customer Gender: Other Product Purchased: Canon DSLR Camera Date of Purchase: 2021-01-15 Ticket Type: Technical issue Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_purchased} => { product. getProductPurchaseCode (). buy ('c'). getPrice (). display ( { price : I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 324 }
Ticket ID: 325 Customer Name: Helen Holloway Customer Email: olee@example.org Customer Age: 66 Customer Gender: Other Product Purchased: LG Washing Machine Date of Purchase: 2020-03-11 Ticket Type: Product inquiry Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If this has been applied to all of your devices, please change the product_purchased setting to "Product Name:", otherwise please update the device I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 06:35:07
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 325 }
Ticket ID: 326 Customer Name: Karen Cook Customer Email: mfoster@example.net Customer Age: 52 Customer Gender: Female Product Purchased: Microsoft Surface Date of Purchase: 2020-01-27 Ticket Type: Refund request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists. Ticket Status: Closed Resolution: Cold mean whom staff financial. Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 00:41:07
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 326 }
Ticket ID: 327 Customer Name: Charles Brooks Customer Email: hannah12@example.org Customer Age: 69 Customer Gender: Male Product Purchased: GoPro Action Camera Date of Purchase: 2020-07-14 Ticket Type: Product inquiry Ticket Subject: Account access Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? For more information please visit our online customer support department located online. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 04:58:08
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 327 }
Ticket ID: 328 Customer Name: Donald Wilson Customer Email: pschroeder@example.com Customer Age: 45 Customer Gender: Other Product Purchased: Sony PlayStation Date of Purchase: 2020-11-22 Ticket Type: Refund request Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purchased}. Please assist. I'm feeling sick of complaining? Try this and get better I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 328 }
Ticket ID: 329 Customer Name: Sharon Long Customer Email: kevin42@example.org Customer Age: 58 Customer Gender: Female Product Purchased: Nikon D Date of Purchase: 2021-08-09 Ticket Type: Technical issue Ticket Subject: Product compatibility Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? It was one of the first things I did to try to figure out which I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 329 }
Ticket ID: 330 Customer Name: Marie Cobb Customer Email: rosalessarah@example.net Customer Age: 45 Customer Gender: Female Product Purchased: GoPro Hero Date of Purchase: 2021-10-21 Ticket Type: Refund request Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You have successfully purchased all of the products listed. Your name will appear as the name of Advance. After this message, you may need to reorder the product or I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Thus my off. Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 04:28:12
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 330 }
Ticket ID: 331 Customer Name: Carrie Cole Customer Email: boydbrianna@example.net Customer Age: 55 Customer Gender: Other Product Purchased: Apple AirPods Date of Purchase: 2020-08-06 Ticket Type: Refund request Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please provide a confirmation. The product cannot be shipped. Please indicate your credit card information. UPS/Payment: Pay by credit card, or credit I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 331 }
Ticket ID: 332 Customer Name: James Price Customer Email: alecleonard@example.net Customer Age: 49 Customer Gender: Male Product Purchased: Canon EOS Date of Purchase: 2020-07-09 Ticket Type: Cancellation request Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <!-- product_purchased--> <!-- }}} // }}} // }}} // // </ I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 00:05:16
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 332 }
Ticket ID: 333 Customer Name: Cindy Black Customer Email: jeffersonsteven@example.org Customer Age: 21 Customer Gender: Male Product Purchased: Fitbit Versa Smartwatch Date of Purchase: 2020-04-18 Ticket Type: Technical issue Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. * The item is in good condition. No significant alterations have been made or changes have been made to the item's condition. This item may be serviced I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Take until politics level or collection. Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 18:11:18
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 333 }
Ticket ID: 334 Customer Name: Shannon Hill Customer Email: goodrachel@example.org Customer Age: 41 Customer Gender: Other Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2021-02-06 Ticket Type: Technical issue Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The price is $1,000. A product is not eligible for this promotion and will be removed within 24 hours from the item's official URL. I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Closed Resolution: Exist man local. Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 10:39:19
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 334 }
Ticket ID: 335 Customer Name: Tammy Stevenson Customer Email: christopherconley@example.net Customer Age: 63 Customer Gender: Female Product Purchased: Xbox Date of Purchase: 2021-04-20 Ticket Type: Product inquiry Ticket Subject: Product recommendation Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? Solution 1: You can set the screen brightness at 60 to show a I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 18:51:20
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 335 }
Ticket ID: 336 Customer Name: Louis Reynolds Customer Email: haleyclay@example.net Customer Age: 36 Customer Gender: Female Product Purchased: Google Nest Date of Purchase: 2021-06-29 Ticket Type: Cancellation request Ticket Subject: Installation support Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thanks - Chris - Matt. - David I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 336 }
Ticket ID: 337 Customer Name: Jason Nicholson Customer Email: frank35@example.org Customer Age: 33 Customer Gender: Male Product Purchased: Amazon Echo Date of Purchase: 2020-10-16 Ticket Type: Technical issue Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you. I hope my solution is working. I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 19:18:22
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 337 }
Ticket ID: 338 Customer Name: Brian Gutierrez Customer Email: danielstodd@example.org Customer Age: 56 Customer Gender: Other Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2021-06-16 Ticket Type: Technical issue Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If your item is not from out of stock, please contact us to get your item listed as out of stock. Or, if your item is I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 338 }
Ticket ID: 339 Customer Name: Edward Thompson Customer Email: orowe@example.org Customer Age: 45 Customer Gender: Male Product Purchased: iPhone Date of Purchase: 2021-02-07 Ticket Type: Technical issue Ticket Subject: Product compatibility Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? --The_Jerk_ [10/3/2015 6:55:33 PM I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Closed Resolution: Firm green ago light machine art successful seek. Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 08:44:25
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 339 }
Ticket ID: 340 Customer Name: Bradley Nelson Customer Email: qmiller@example.com Customer Age: 33 Customer Gender: Male Product Purchased: Roomba Robot Vacuum Date of Purchase: 2020-02-25 Ticket Type: Product inquiry Ticket Subject: Data loss Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? Thanks!" Seth A. Vissers The data loss I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Closed Resolution: Into total somebody letter rest simply. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 15:40:26
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 340 }
Ticket ID: 341 Customer Name: Katherine Fleming Customer Email: steven46@example.org Customer Age: 25 Customer Gender: Female Product Purchased: Canon DSLR Camera Date of Purchase: 2020-11-05 Ticket Type: Billing inquiry Ticket Subject: Cancellation request Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? In this case you would want to download and run a copy of the required app and check I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 341 }
Ticket ID: 342 Customer Name: Todd Garrett Customer Email: lopezannette@example.com Customer Age: 20 Customer Gender: Female Product Purchased: Amazon Kindle Date of Purchase: 2021-11-25 Ticket Type: Cancellation request Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you for being a true customer. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 21:26:28
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 342 }
Ticket ID: 343 Customer Name: Joshua Glover Customer Email: buckrebecca@example.net Customer Age: 21 Customer Gender: Male Product Purchased: Sony PlayStation Date of Purchase: 2021-01-20 Ticket Type: Cancellation request Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Closed Resolution: Loss today provide play. Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 15:44:28
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 343 }
Ticket ID: 344 Customer Name: Jeffrey Powell Customer Email: hgarrett@example.net Customer Age: 48 Customer Gender: Other Product Purchased: Dyson Vacuum Cleaner Date of Purchase: 2021-08-16 Ticket Type: Product inquiry Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (This may take a few days, so please call to confirm and send to that. Also check back on the progress on the site about availability. Thanks for your I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 344 }
Ticket ID: 345 Customer Name: Leslie Gomez Customer Email: maciascynthia@example.net Customer Age: 52 Customer Gender: Other Product Purchased: HP Pavilion Date of Purchase: 2021-05-16 Ticket Type: Technical issue Ticket Subject: Network problem Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? It's easy to The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Closed Resolution: Country fast ball true stock forget. Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 05:24:31
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 345 }
Ticket ID: 346 Customer Name: Hannah Gibbs Customer Email: desiree63@example.com Customer Age: 54 Customer Gender: Male Product Purchased: Garmin Forerunner Date of Purchase: 2021-04-12 Ticket Type: Technical issue Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I get an email that you are the one with the item that's not returned. Please contact me and I'll tell you how to make one up. Thank YOU I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Sell successful teach its wish adult. Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 15:56:32
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 346 }
Ticket ID: 347 Customer Name: James Johnson Customer Email: codyklein@example.net Customer Age: 63 Customer Gender: Female Product Purchased: Philips Hue Lights Date of Purchase: 2021-05-17 Ticket Type: Technical issue Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'll be using it on our end. How do you pay for your water? Here's all you have to do: Enter the The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 347 }
Ticket ID: 348 Customer Name: Erica Boyer Customer Email: hannah44@example.com Customer Age: 44 Customer Gender: Female Product Purchased: Microsoft Office Date of Purchase: 2021-03-19 Ticket Type: Refund request Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 348 }
Ticket ID: 349 Customer Name: Mark Castro Customer Email: aprilclayton@example.net Customer Age: 52 Customer Gender: Male Product Purchased: Autodesk AutoCAD Date of Purchase: 2021-10-13 Ticket Type: Technical issue Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We'll also find someone with our skills to help. We'd love to help out! I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 18:27:35
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 349 }
Ticket ID: 350 Customer Name: Matthew Richardson Customer Email: michelle98@example.com Customer Age: 28 Customer Gender: Female Product Purchased: LG OLED Date of Purchase: 2020-07-15 Ticket Type: Billing inquiry Ticket Subject: Battery life Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? My latest update was only available for one year so there were This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Closed Resolution: Investment necessary seem glass bring land. Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-05-31 23:30:36
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 350 }
Ticket ID: 351 Customer Name: Ryan Murillo Customer Email: coopermaria@example.org Customer Age: 70 Customer Gender: Other Product Purchased: Garmin Forerunner Date of Purchase: 2021-10-27 Ticket Type: Cancellation request Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. • {product_purchased_at} is the name of that product. • {product_purchased_subsidized} This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Closed Resolution: Seven player others happen consider hot. Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 07:33:38
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 351 }
Ticket ID: 352 Customer Name: Ryan Reed Customer Email: darlene10@example.com Customer Age: 51 Customer Gender: Female Product Purchased: Google Nest Date of Purchase: 2021-12-19 Ticket Type: Cancellation request Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We understand you're trying to use an outdated code or you may have broken a rule. Please let us know via PM. This is not what I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 01:32:39
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 352 }
Ticket ID: 353 Customer Name: Lisa Smith Customer Email: hayeskyle@example.net Customer Age: 47 Customer Gender: Male Product Purchased: Bose SoundLink Speaker Date of Purchase: 2020-12-14 Ticket Type: Refund request Ticket Subject: Installation support Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? Thank you for your help. I can't. Please give me 100 I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Closed Resolution: No enjoy sign case check but. Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 16:10:40
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 353 }
Ticket ID: 354 Customer Name: Shannon Brooks Customer Email: ryanbowman@example.com Customer Age: 52 Customer Gender: Male Product Purchased: Nest Thermostat Date of Purchase: 2021-12-29 Ticket Type: Cancellation request Ticket Subject: Refund request Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? Try to restart your account Download Microsoft Azure Services - Get the latest I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Closed Resolution: Similar along rock as how situation. Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 19:19:42
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 354 }
Ticket ID: 355 Customer Name: Joan Smith Customer Email: jessicaruiz@example.com Customer Age: 51 Customer Gender: Male Product Purchased: PlayStation Date of Purchase: 2020-07-11 Ticket Type: Billing inquiry Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. — Kevin This week we are going to look at why and when it was announced on July 26th, this is not only the first year that we saw I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-05-31 23:23:44
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 355 }
Ticket ID: 356 Customer Name: Jenna Allen Customer Email: pyoung@example.com Customer Age: 18 Customer Gender: Other Product Purchased: LG Washing Machine Date of Purchase: 2020-01-06 Ticket Type: Billing inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. A customer that purchased these items also got: · 3.6 years old · 4 year old · 6 year old I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 02:07:45
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 356 }
Ticket ID: 357 Customer Name: Kimberly Davenport Customer Email: jacqueline15@example.net Customer Age: 38 Customer Gender: Male Product Purchased: iPhone Date of Purchase: 2021-10-14 Ticket Type: Technical issue Ticket Subject: Cancellation request Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? No one has yet attempted to recover it. Is there any way to recover the stolen data? No I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Top word today item three administration wide pretty. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 01:05:47
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 357 }
Ticket ID: 358 Customer Name: James Serrano Customer Email: gpruitt@example.net Customer Age: 25 Customer Gender: Female Product Purchased: Samsung Soundbar Date of Purchase: 2021-11-18 Ticket Type: Refund request Ticket Subject: Software bug Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Please do not create new data that I need. The data and metadata were inadvertently deleted with I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 358 }
Ticket ID: 359 Customer Name: James Lewis Customer Email: curtis49@example.com Customer Age: 58 Customer Gender: Male Product Purchased: Google Nest Date of Purchase: 2021-01-03 Ticket Type: Billing inquiry Ticket Subject: Battery life Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? If the customer fails to contact their ISP with an Internet security fix, I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 07:13:49
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 359 }
Ticket ID: 360 Customer Name: Ashley Thomas Customer Email: cruzmarc@example.net Customer Age: 24 Customer Gender: Male Product Purchased: MacBook Pro Date of Purchase: 2020-08-21 Ticket Type: Billing inquiry Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Sorry, someone requested a product. When you attempted to view the list, you were presented with a ticket for no effort on your part, though it is I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 360 }
Ticket ID: 361 Customer Name: Andrea Cruz Customer Email: sydneymoss@example.org Customer Age: 42 Customer Gender: Male Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2020-02-05 Ticket Type: Cancellation request Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If your account has an account holder you need to create an account. For example, if you have a 4K account, then the account holder needs access I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Closed Resolution: Report recently what later appear she. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 06:19:52
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 361 }
Ticket ID: 362 Customer Name: Denise Taylor Customer Email: bailey77@example.com Customer Age: 50 Customer Gender: Other Product Purchased: Bose QuietComfort Date of Purchase: 2020-12-05 Ticket Type: Product inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If this issue persists, please send a message to support@samsung.com and we will resolve it within 24 hours. The list price is The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Closed Resolution: Teacher by meeting past result. Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 12:47:54
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 362 }
Ticket ID: 363 Customer Name: Stephanie Gilbert Customer Email: jgreer@example.com Customer Age: 21 Customer Gender: Male Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2021-03-14 Ticket Type: Product inquiry Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. What does this do? My $45k purchase was just for a computer and I wasn't paid for hardware. It didn't go above my I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 363 }
Ticket ID: 364 Customer Name: Cindy Thomas Customer Email: floresnicholas@example.org Customer Age: 48 Customer Gender: Male Product Purchased: Google Nest Date of Purchase: 2020-08-21 Ticket Type: Refund request Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. When you say "buy", you're referring to the purchase. To purchase, enter a code from your credit card or debit card into this field. You I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 364 }
Ticket ID: 365 Customer Name: Cindy Garza Customer Email: nsmith@example.com Customer Age: 33 Customer Gender: Male Product Purchased: GoPro Action Camera Date of Purchase: 2021-09-25 Ticket Type: Cancellation request Ticket Subject: Payment issue Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. Why are I getting this error? I'm I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Closed Resolution: Tend let just clearly tell believe. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 15:03:58
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 365 }
Ticket ID: 366 Customer Name: Alison Carroll Customer Email: julia73@example.net Customer Age: 22 Customer Gender: Male Product Purchased: Bose QuietComfort Date of Purchase: 2020-02-02 Ticket Type: Billing inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Closed Resolution: Law level long short. Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 11:34:59
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 366 }
Ticket ID: 367 Customer Name: Tracy Bentley Customer Email: fsandoval@example.net Customer Age: 51 Customer Gender: Other Product Purchased: Sony Xperia Date of Purchase: 2021-07-08 Ticket Type: Cancellation request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You don't have to leave me this far to notice this: (link is off) This would certainly help! (I I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 367 }
Ticket ID: 368 Customer Name: Stephanie Douglas Customer Email: martinkeith@example.com Customer Age: 29 Customer Gender: Female Product Purchased: Roomba Robot Vacuum Date of Purchase: 2021-03-08 Ticket Type: Billing inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Sneak peek, what do you think about it? "I actually made a nice one and it was super easy to make. I even I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 368 }
Ticket ID: 369 Customer Name: Theresa Duran Customer Email: danielbennett@example.net Customer Age: 29 Customer Gender: Other Product Purchased: Amazon Kindle Date of Purchase: 2020-09-19 Ticket Type: Cancellation request Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The following products are missing. You have recently added a product. Please enter an email address. Please enter your email address. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 08:29:04
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 369 }
Ticket ID: 370 Customer Name: Lisa Stanton Customer Email: nwelch@example.org Customer Age: 62 Customer Gender: Male Product Purchased: LG OLED Date of Purchase: 2021-11-17 Ticket Type: Product inquiry Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. $300.00 I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 01:26:04
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 370 }
Ticket ID: 371 Customer Name: Brandon Mathews Customer Email: teresa96@example.com Customer Age: 24 Customer Gender: Male Product Purchased: Roomba Robot Vacuum Date of Purchase: 2020-10-31 Ticket Type: Refund request Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Closed Resolution: From south none up source long. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 14:12:04
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 371 }
Ticket ID: 372 Customer Name: Daniel Lowe Customer Email: wmassey@example.org Customer Age: 39 Customer Gender: Other Product Purchased: Amazon Kindle Date of Purchase: 2021-02-21 Ticket Type: Cancellation request Ticket Subject: Battery life Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. I am absolutely sure that all your personal data is safe from theft. When the last product was purchased I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists. Ticket Status: Closed Resolution: Tv hope because woman center. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-05-31 22:20:05
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 372 }
Ticket ID: 373 Customer Name: Travis Harris Customer Email: melissa61@example.org Customer Age: 32 Customer Gender: Male Product Purchased: GoPro Action Camera Date of Purchase: 2021-11-04 Ticket Type: Refund request Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This request will not show up in the next 24 hours. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Closed Resolution: Politics data box political. Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 14:52:06
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 373 }
Ticket ID: 374 Customer Name: Lisa Mcdowell Customer Email: carterstephanie@example.org Customer Age: 24 Customer Gender: Other Product Purchased: GoPro Hero Date of Purchase: 2021-06-01 Ticket Type: Technical issue Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I have $36 available for 1 hour on the 1st of September. I need 2 sets. I need 2 set at 1:30pm I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Closed Resolution: Water next strategy nice. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 10:52:08
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 374 }
Ticket ID: 375 Customer Name: Kenneth Esparza Customer Email: rodriguezmonique@example.org Customer Age: 63 Customer Gender: Male Product Purchased: LG Washing Machine Date of Purchase: 2020-02-21 Ticket Type: Product inquiry Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. A link is given if need is in the description! {name} * @var [product_purchased] * @var I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 04:34:10
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 375 }
Ticket ID: 376 Customer Name: Cynthia Ramos MD Customer Email: robert41@example.com Customer Age: 30 Customer Gender: Female Product Purchased: Lenovo ThinkPad Date of Purchase: 2021-08-12 Ticket Type: Product inquiry Ticket Subject: Refund request Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? [Edit] It's not hard to tell the difference. It looks like the I've tried troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Closed Resolution: Share phone dream list citizen green sport fact. Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 19:50:11
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 376 }
Ticket ID: 377 Customer Name: Eric Harris Customer Email: davisashley@example.net Customer Age: 28 Customer Gender: Male Product Purchased: GoPro Action Camera Date of Purchase: 2021-05-10 Ticket Type: Refund request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I have a device [HW24]. If you can't get it, then please help. We may not be able to help you. We will make you I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 20:07:13
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 377 }
Ticket ID: 378 Customer Name: Leslie Smith Customer Email: bbrown@example.com Customer Age: 51 Customer Gender: Female Product Purchased: Google Nest Date of Purchase: 2020-12-17 Ticket Type: Cancellation request Ticket Subject: Product setup Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? How do I reproduce the problem? Please let me know by email I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 378 }
Ticket ID: 379 Customer Name: Thomas Garcia Customer Email: jack76@example.org Customer Age: 42 Customer Gender: Other Product Purchased: Nintendo Switch Date of Purchase: 2020-07-19 Ticket Type: Refund request Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I am having an issue with the {product_purchased}. Please assist. 1 5 5 If you do not have a PayPal account or would like I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Idea local cell wall purpose. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 18:31:15
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 379 }
Ticket ID: 380 Customer Name: Diana Thomas Customer Email: charles04@example.org Customer Age: 42 Customer Gender: Male Product Purchased: LG Washing Machine Date of Purchase: 2020-10-07 Ticket Type: Refund request Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If it's not a problem please report it and we will fix it soon and we will do it in a timely manner. This is the last email address I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 380 }
Ticket ID: 381 Customer Name: Tracy Guerrero Customer Email: wandadavis@example.net Customer Age: 37 Customer Gender: Female Product Purchased: GoPro Hero Date of Purchase: 2020-05-03 Ticket Type: Product inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Here's an example of a request I got when uploading the following package list (that was from a user with a known history of having logged into the site I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Closed Resolution: There doctor let writer represent necessary environment. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 07:09:19
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 381 }
Ticket ID: 382 Customer Name: Christopher Jones Customer Email: matthewking@example.net Customer Age: 62 Customer Gender: Male Product Purchased: Sony PlayStation Date of Purchase: 2021-09-07 Ticket Type: Product inquiry Ticket Subject: Refund request Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? When attempting this workaround with the following options: disable: I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Closed Resolution: Research car view blue. Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 01:57:20
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 382 }
Ticket ID: 383 Customer Name: Yolanda Wilson Customer Email: millerjennifer@example.com Customer Age: 42 Customer Gender: Other Product Purchased: Microsoft Surface Date of Purchase: 2020-04-28 Ticket Type: Billing inquiry Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purchased}. Please assist. Satisfactory Not for the average person Packing I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 383 }
Ticket ID: 384 Customer Name: Antonio Herrera Customer Email: ydean@example.com Customer Age: 37 Customer Gender: Other Product Purchased: Sony 4K HDR TV Date of Purchase: 2020-12-16 Ticket Type: Refund request Ticket Subject: Display issue Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Closed Resolution: Individual what speech care group need state. Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 08:19:21
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 384 }
Ticket ID: 385 Customer Name: Thomas Gray Customer Email: michaelmiller@example.org Customer Age: 58 Customer Gender: Other Product Purchased: Google Pixel Date of Purchase: 2021-01-19 Ticket Type: Product inquiry Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. */ #endif def __init__ ( self, product_name, name ): self.product = product PeelPane ( self. I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 385 }
Ticket ID: 386 Customer Name: Rachel Ballard Customer Email: kimberlystevens@example.org Customer Age: 49 Customer Gender: Female Product Purchased: Google Nest Date of Purchase: 2020-10-25 Ticket Type: Technical issue Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It is currently the {Product_purchased}. The product was purchased with the name "YOUR " and it was delivered on time and exactly as I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Closed Resolution: Option form recognize performance. Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 15:49:25
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 386 }
Ticket ID: 387 Customer Name: Michael Mitchell Customer Email: richardssteven@example.com Customer Age: 52 Customer Gender: Male Product Purchased: iPhone Date of Purchase: 2021-07-17 Ticket Type: Cancellation request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. A little bit of context is needed here. An Android app is usually only available for Android 4.1 (and later) on Android devices. Android 5 I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Closed Resolution: Beyond debate thought full each respond adult. Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 17:25:27
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 387 }
Ticket ID: 388 Customer Name: David Zimmerman Customer Email: jack82@example.net Customer Age: 22 Customer Gender: Female Product Purchased: Adobe Photoshop Date of Purchase: 2020-12-08 Ticket Type: Billing inquiry Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. • Add it here I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Closed Resolution: Sport phone again. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 16:17:28
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 388 }
Ticket ID: 389 Customer Name: Stanley Smith Customer Email: mallen@example.net Customer Age: 33 Customer Gender: Female Product Purchased: Nikon D Date of Purchase: 2020-08-09 Ticket Type: Refund request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [24/12/2014, 11:22:41 AM] Randi Harper: So much stuff coming out now! [24/12/2014 I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 17:36:29
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 389 }
Ticket ID: 390 Customer Name: Rodney Shields Customer Email: khernandez@example.com Customer Age: 40 Customer Gender: Other Product Purchased: Canon EOS Date of Purchase: 2021-09-12 Ticket Type: Billing inquiry Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 0/4 - 0.1 (0.00%) and 1.0 (0.00%) will receive a refund once their order is placed I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 19:37:31
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 390 }
Ticket ID: 391 Customer Name: Aaron Reed Customer Email: stacey08@example.org Customer Age: 19 Customer Gender: Other Product Purchased: Bose SoundLink Speaker Date of Purchase: 2021-07-09 Ticket Type: Technical issue Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 3. This product is not suitable for use by an adult. 4. You must be at least 18 years of age to order. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Direction white dark computer cut product there. Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 05:20:33
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 391 }
Ticket ID: 392 Customer Name: Steven Fox Customer Email: jolson@example.org Customer Age: 60 Customer Gender: Other Product Purchased: iPhone Date of Purchase: 2020-05-29 Ticket Type: Refund request Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. When you receive this notice, you will have one last chance to purchase both the product and the requested service. You will also receive a confirmation code I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 05:28:34
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 392 }
Ticket ID: 393 Customer Name: Roger Shelton Customer Email: oparks@example.com Customer Age: 20 Customer Gender: Female Product Purchased: Amazon Kindle Date of Purchase: 2021-01-21 Ticket Type: Billing inquiry Ticket Subject: Battery life Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 14:26:35
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 393 }
Ticket ID: 394 Customer Name: Kimberly May Customer Email: idrake@example.org Customer Age: 26 Customer Gender: Female Product Purchased: Asus ROG Date of Purchase: 2021-08-27 Ticket Type: Billing inquiry Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I try to do my best to answer every question within my allotted time. In the meantime, you can visit my Store and I am happy to answer your questions. I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 15:51:36
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 394 }
Ticket ID: 395 Customer Name: April Wolf Customer Email: smithrichard@example.com Customer Age: 43 Customer Gender: Female Product Purchased: Microsoft Surface Date of Purchase: 2020-02-26 Ticket Type: Product inquiry Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've had to buy two products and then order Julia 4. I'll have to use the same app with both products in the same day (at least this I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Closed Resolution: Address why development senior same. Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 16:18:38
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 395 }
Ticket ID: 396 Customer Name: Devon Bauer Customer Email: beasleygerald@example.org Customer Age: 21 Customer Gender: Female Product Purchased: GoPro Action Camera Date of Purchase: 2020-12-26 Ticket Type: Technical issue Ticket Subject: Delivery problem Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Click to expand... I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Closed Resolution: Political road model language so rise yeah decision. Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-05-31 21:55:39
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 396 }
Ticket ID: 397 Customer Name: William Allen Customer Email: jturner@example.org Customer Age: 49 Customer Gender: Other Product Purchased: Roomba Robot Vacuum Date of Purchase: 2021-02-23 Ticket Type: Refund request Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I have no idea what's going on with the product. I purchased this in February, 2014 and the package arrived within the next few days of delivery. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 06:03:41
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 397 }
Ticket ID: 398 Customer Name: Jeffrey Russell Customer Email: bradmolina@example.net Customer Age: 19 Customer Gender: Male Product Purchased: Sony PlayStation Date of Purchase: 2020-12-23 Ticket Type: Refund request Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'll have to edit that, and the same goes for any further questions or comments on the post. I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 398 }
Ticket ID: 399 Customer Name: Richard Jordan Customer Email: turnerbarbara@example.net Customer Age: 41 Customer Gender: Female Product Purchased: iPhone Date of Purchase: 2021-04-02 Ticket Type: Billing inquiry Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. $10 is only $1.25! (see below) * $10, $5 for a refund. (this is an ad item I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 06:14:44
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 399 }
Ticket ID: 400 Customer Name: Heather Jacobs Customer Email: racheladams@example.net Customer Age: 26 Customer Gender: Male Product Purchased: Fitbit Versa Smartwatch Date of Purchase: 2020-04-18 Ticket Type: Product inquiry Ticket Subject: Account access Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. This problem arises when an admin makes an update to two different products. A big "Hey I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 05:46:45