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{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 900 }
Ticket ID: 901 Customer Name: Seth Hale Customer Email: keithhernandez@example.net Customer Age: 68 Customer Gender: Male Product Purchased: Lenovo ThinkPad Date of Purchase: 2020-01-30 Ticket Type: Technical issue Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I am having an issue with the {product_purchased}. Please assist. I am having an issue with the {product_purch I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 901 }
Ticket ID: 902 Customer Name: Jessica Parker Customer Email: ryan65@example.com Customer Age: 22 Customer Gender: Female Product Purchased: Samsung Galaxy Date of Purchase: 2020-11-14 Ticket Type: Cancellation request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you if you find this issue. :/ I've got a problem with the {product_purchased}. Please assist. Thank you if you I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 902 }
Ticket ID: 903 Customer Name: Steven Martin Customer Email: lindseypeters@example.net Customer Age: 51 Customer Gender: Female Product Purchased: Dyson Vacuum Cleaner Date of Purchase: 2021-08-22 Ticket Type: Cancellation request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. </font></p> <p>No. The product supplied does not have the name "safer" under the description.</p><p>The product supplied I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 17:56:23
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 903 }
Ticket ID: 904 Customer Name: Lisa Barnett Customer Email: davisdavid@example.com Customer Age: 29 Customer Gender: Female Product Purchased: Nest Thermostat Date of Purchase: 2021-10-19 Ticket Type: Billing inquiry Ticket Subject: Account access Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? To recover your password, right click on your account and choose Manage Password. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Closed Resolution: With appear similar. Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 10:59:24
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 904 }
Ticket ID: 905 Customer Name: Suzanne Gonzalez Customer Email: htucker@example.net Customer Age: 51 Customer Gender: Female Product Purchased: LG OLED Date of Purchase: 2020-02-28 Ticket Type: Billing inquiry Ticket Subject: Account access Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? You may look at the current network problem and find it can be found I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 905 }
Ticket ID: 906 Customer Name: Kelly Kim Customer Email: debra25@example.net Customer Age: 60 Customer Gender: Other Product Purchased: Lenovo ThinkPad Date of Purchase: 2021-02-23 Ticket Type: Technical issue Ticket Subject: Refund request Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 05:28:25
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 906 }
Ticket ID: 907 Customer Name: Tammy Gray Customer Email: marykirby@example.com Customer Age: 31 Customer Gender: Female Product Purchased: iPhone Date of Purchase: 2021-12-02 Ticket Type: Technical issue Ticket Subject: Payment issue Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. If you can access your account, there's a way to do this. Read the guide I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 907 }
Ticket ID: 908 Customer Name: Robert Kirby Customer Email: ysanchez@example.com Customer Age: 54 Customer Gender: Male Product Purchased: Bose SoundLink Speaker Date of Purchase: 2020-05-31 Ticket Type: Cancellation request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This item is no longer available. It may have expired or been removed. Please visit a recently closed store to see if it is available. This I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Maintain wait like. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 00:00:28
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 908 }
Ticket ID: 909 Customer Name: Ryan Garcia Customer Email: darlene62@example.net Customer Age: 68 Customer Gender: Other Product Purchased: PlayStation Date of Purchase: 2020-05-18 Ticket Type: Cancellation request Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (I'm just wondering: what was the price, etc.). I can't get this anywhere. If you cannot find the package with the "product_purch I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 08:16:29
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 909 }
Ticket ID: 910 Customer Name: Brittany Perry Customer Email: justin97@example.com Customer Age: 61 Customer Gender: Male Product Purchased: Lenovo ThinkPad Date of Purchase: 2021-11-14 Ticket Type: Cancellation request Ticket Subject: Payment issue Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? If you're using Windows 10, you should check the settings for your account before you I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 910 }
Ticket ID: 911 Customer Name: David Cole Customer Email: pottermark@example.com Customer Age: 32 Customer Gender: Male Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2020-12-30 Ticket Type: Product inquiry Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. There's no problem with this, the name is wrong and you already know that this is coming from my computer and I need to see what's coming from I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 911 }
Ticket ID: 912 Customer Name: Scott Foster Customer Email: petersonmaria@example.net Customer Age: 25 Customer Gender: Female Product Purchased: Garmin Forerunner Date of Purchase: 2021-04-10 Ticket Type: Refund request Ticket Subject: Network problem Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? $ sudo service uname -r system $system # set ports I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Closed Resolution: American already two environment. Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 16:48:34
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 912 }
Ticket ID: 913 Customer Name: John Mitchell Customer Email: khunt@example.com Customer Age: 25 Customer Gender: Female Product Purchased: LG Washing Machine Date of Purchase: 2020-01-20 Ticket Type: Refund request Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Citation My review for the G4 4K was a mixed bag, very Alright-y. The G4 has very nice white balance. I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 913 }
Ticket ID: 914 Customer Name: Brianna Barajas Customer Email: laurapeterson@example.com Customer Age: 29 Customer Gender: Other Product Purchased: Nest Thermostat Date of Purchase: 2020-01-16 Ticket Type: Product inquiry Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. My friend is trying to purchase a pair of shoes with less than 10 in the first few days, they've got them both in mint condition they need to I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Closed Resolution: Computer man perform box wear win just art. Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 11:24:37
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 914 }
Ticket ID: 915 Customer Name: Brian Hale Customer Email: harrisonbarbara@example.net Customer Age: 52 Customer Gender: Female Product Purchased: Canon DSLR Camera Date of Purchase: 2020-07-06 Ticket Type: Refund request Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. — Ryan A. (@RyanBryan) April 27, 2014 The man who was arrested by officers in the area who also tried to detain him has since I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-05-31 22:54:39
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 915 }
Ticket ID: 916 Customer Name: Kristie Murphy Customer Email: humphreyalfred@example.net Customer Age: 59 Customer Gender: Female Product Purchased: Canon DSLR Camera Date of Purchase: 2020-03-22 Ticket Type: Cancellation request Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. A small problem, but is pretty straightforward: I do not get any of the packages at all. I try to close the browser again and it I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 20:22:41
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 916 }
Ticket ID: 917 Customer Name: Douglas Simpson Customer Email: tannerwilliams@example.net Customer Age: 53 Customer Gender: Other Product Purchased: Microsoft Surface Date of Purchase: 2020-03-08 Ticket Type: Technical issue Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If the product is not already stocked, I may need to charge another retail price. Your order will be shipped as soon as the items are sorted. I apologize for I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 04:56:42
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 917 }
Ticket ID: 918 Customer Name: Mark Gay Customer Email: raydavid@example.net Customer Age: 34 Customer Gender: Female Product Purchased: Garmin Forerunner Date of Purchase: 2020-11-13 Ticket Type: Cancellation request Ticket Subject: Display issue Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? You can find all the files on http://web2- I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Closed Resolution: Enter item fund professional region quickly all. Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 06:06:43
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 918 }
Ticket ID: 919 Customer Name: John Kaufman Customer Email: chadcollins@example.com Customer Age: 60 Customer Gender: Female Product Purchased: Sony PlayStation Date of Purchase: 2020-07-17 Ticket Type: Cancellation request Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Product is available from any of the retailers listed and not from another store. Cannot be used with any other product. Description of warranty: I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 919 }
Ticket ID: 920 Customer Name: Sarah Shields Customer Email: cpacheco@example.net Customer Age: 48 Customer Gender: Female Product Purchased: Asus ROG Date of Purchase: 2020-03-26 Ticket Type: Technical issue Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the product for which the product number in the box is incorrect and I'd appreciate your help. Product #: S3M I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Closed Resolution: Spend half majority road hair season activity. Ticket Priority: High Ticket Channel: Email First Response Time: 2023-05-31 23:42:47
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 920 }
Ticket ID: 921 Customer Name: Susan Bailey Customer Email: ericcarter@example.org Customer Age: 33 Customer Gender: Male Product Purchased: LG Washing Machine Date of Purchase: 2021-09-28 Ticket Type: Cancellation request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks! I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 921 }
Ticket ID: 922 Customer Name: Richard Price Customer Email: iphillips@example.net Customer Age: 43 Customer Gender: Other Product Purchased: Lenovo ThinkPad Date of Purchase: 2020-01-29 Ticket Type: Technical issue Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. My shop's prices are a little different than normal from where I live. -J. We have a couple of guys who buy everything and the sales assistant I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 17:57:50
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 922 }
Ticket ID: 923 Customer Name: April Ramirez Customer Email: smithelizabeth@example.org Customer Age: 43 Customer Gender: Male Product Purchased: Asus ROG Date of Purchase: 2020-04-09 Ticket Type: Product inquiry Ticket Subject: Delivery problem Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? I just installed {product_purchased} app and I got my I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Environmental believe say collection director similar something. Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 19:38:51
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 923 }
Ticket ID: 924 Customer Name: Robert Harris Customer Email: tlarsen@example.org Customer Age: 56 Customer Gender: Other Product Purchased: Dell XPS Date of Purchase: 2020-08-06 Ticket Type: Refund request Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Product Name: "Vacation" Color: Blue Color Code: R Quantity: $250 / 30 Pairs The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 924 }
Ticket ID: 925 Customer Name: Paul Johnson Customer Email: xparker@example.org Customer Age: 35 Customer Gender: Other Product Purchased: Amazon Echo Date of Purchase: 2020-09-06 Ticket Type: Technical issue Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You don't have to be on the [product_price]. If it's the same one, I might suggest you sell it. But it has a better chance I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 13:55:54
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 925 }
Ticket ID: 926 Customer Name: Jerry Gray Customer Email: adamholloway@example.org Customer Age: 38 Customer Gender: Male Product Purchased: Amazon Kindle Date of Purchase: 2021-02-06 Ticket Type: Refund request Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. In the case of the {product_purchased }, I need a way to make a {product_purchased} at home order. I I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 926 }
Ticket ID: 927 Customer Name: Richard Wright Customer Email: kimberlynavarro@example.org Customer Age: 47 Customer Gender: Female Product Purchased: Autodesk AutoCAD Date of Purchase: 2020-08-10 Ticket Type: Billing inquiry Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Your product_purchased is not being used to pay for the service. You simply have to make sure everything in the product is charged for at the I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Closed Resolution: Expect week community firm politics. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 02:24:58
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 927 }
Ticket ID: 928 Customer Name: Jimmy Wise Customer Email: katie57@example.org Customer Age: 45 Customer Gender: Other Product Purchased: Adobe Photoshop Date of Purchase: 2020-08-16 Ticket Type: Product inquiry Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. SOME OF THIS HAS BEEN REHABENED IN THIS POST. PLEASE RELEVANT! I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 01:33:59
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 928 }
Ticket ID: 929 Customer Name: Larry Villa Customer Email: josephbrown@example.com Customer Age: 27 Customer Gender: Other Product Purchased: MacBook Pro Date of Purchase: 2021-09-06 Ticket Type: Cancellation request Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If this is a new or confusing product item, please let us know. I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 04:31:00
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 929 }
Ticket ID: 930 Customer Name: Micheal Buckley Customer Email: michaelmiller@example.org Customer Age: 46 Customer Gender: Female Product Purchased: Samsung Galaxy Date of Purchase: 2020-04-02 Ticket Type: Billing inquiry Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Note: Product purchased does not include the cost associated with shipping. Please contact customer support, please visit this link. Product purchased not includes shipping. Please contact I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Closed Resolution: Agreement book watch concern. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 21:50:02
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 930 }
Ticket ID: 931 Customer Name: James Todd Customer Email: felicia89@example.net Customer Age: 23 Customer Gender: Female Product Purchased: Dell XPS Date of Purchase: 2020-07-20 Ticket Type: Refund request Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I have an issue with the {product_purchased}. Please assist. I have an issue with the {product_purchased}. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 01:29:04
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 931 }
Ticket ID: 932 Customer Name: Kelly Zamora Customer Email: kimberlybryant@example.net Customer Age: 57 Customer Gender: Other Product Purchased: LG OLED Date of Purchase: 2020-02-26 Ticket Type: Cancellation request Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The following is an issue I started to find when using the store on a PC. The store's pricing has changed since 2010. The store's I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 932 }
Ticket ID: 933 Customer Name: Maurice Brown Customer Email: elliottcollin@example.com Customer Age: 33 Customer Gender: Other Product Purchased: Microsoft Xbox Controller Date of Purchase: 2021-02-27 Ticket Type: Technical issue Ticket Subject: Peripheral compatibility Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? If your I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 933 }
Ticket ID: 934 Customer Name: Theodore Rojas Customer Email: obrown@example.org Customer Age: 60 Customer Gender: Male Product Purchased: LG OLED Date of Purchase: 2021-02-17 Ticket Type: Technical issue Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Closed Resolution: Nice apply something share off. Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 00:45:06
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 934 }
Ticket ID: 935 Customer Name: Jeffery Flynn Customer Email: joneskathleen@example.net Customer Age: 35 Customer Gender: Other Product Purchased: PlayStation Date of Purchase: 2020-08-27 Ticket Type: Technical issue Ticket Subject: Network problem Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? 1. Create an account to get up-to-date information I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 11:54:07
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 935 }
Ticket ID: 936 Customer Name: Dawn Thomas Customer Email: dbrowning@example.net Customer Age: 48 Customer Gender: Female Product Purchased: Sony 4K HDR TV Date of Purchase: 2020-11-20 Ticket Type: Cancellation request Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I need a product that is perfect for me, and I want to sell you something special, or to sell you something nice. If I try to sell I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 936 }
Ticket ID: 937 Customer Name: Kirk Vasquez Customer Email: gmitchell@example.com Customer Age: 23 Customer Gender: Male Product Purchased: Google Nest Date of Purchase: 2021-12-14 Ticket Type: Billing inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? You can I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 16:12:10
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 937 }
Ticket ID: 938 Customer Name: Paul Lopez Customer Email: patrickgoodwin@example.net Customer Age: 58 Customer Gender: Male Product Purchased: Philips Hue Lights Date of Purchase: 2020-02-14 Ticket Type: Product inquiry Ticket Subject: Product compatibility Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thanks for the help. Click to expand... I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Closed Resolution: Similar newspaper begin have role sell. Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 02:25:10
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 938 }
Ticket ID: 939 Customer Name: Brenda Newman Customer Email: williamsamy@example.net Customer Age: 53 Customer Gender: Female Product Purchased: Microsoft Surface Date of Purchase: 2021-04-25 Ticket Type: Technical issue Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It is very important to us that you understand that this order does not comply with the terms and conditions of any of our other orders * You can order anything This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Closed Resolution: Meeting fine whatever energy four happen. Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 05:11:12
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 939 }
Ticket ID: 940 Customer Name: Luis Strickland Customer Email: jamescole@example.org Customer Age: 41 Customer Gender: Male Product Purchased: Google Nest Date of Purchase: 2020-12-14 Ticket Type: Cancellation request Ticket Subject: Delivery problem Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? Thanks, Steve@mygolf.com Thanks Timothy@hot I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Closed Resolution: Term win every. Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 10:45:13
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 940 }
Ticket ID: 941 Customer Name: John Mosley Customer Email: bonnie09@example.org Customer Age: 52 Customer Gender: Female Product Purchased: Fitbit Charge Date of Purchase: 2021-01-15 Ticket Type: Technical issue Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Contact our Customer Service team for an individualized refund. This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 941 }
Ticket ID: 942 Customer Name: Antonio Smith Customer Email: njohnson@example.net Customer Age: 49 Customer Gender: Other Product Purchased: Dell XPS Date of Purchase: 2020-12-24 Ticket Type: Product inquiry Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Sorry, this product is no longer available. I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 18:41:15
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 942 }
Ticket ID: 943 Customer Name: Brian Fuller Customer Email: michael60@example.net Customer Age: 37 Customer Gender: Other Product Purchased: Fitbit Versa Smartwatch Date of Purchase: 2020-03-11 Ticket Type: Technical issue Ticket Subject: Product compatibility Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? If you do have hardware issues: - use this menu to remove the I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 943 }
Ticket ID: 944 Customer Name: Jessica Nguyen Customer Email: diazkevin@example.com Customer Age: 19 Customer Gender: Female Product Purchased: Autodesk AutoCAD Date of Purchase: 2021-12-26 Ticket Type: Technical issue Ticket Subject: Delivery problem Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? Please let me know by sending an email to us at techsupport@microsoft.com The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 14:10:18
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 944 }
Ticket ID: 945 Customer Name: Joshua Johnson Customer Email: jon16@example.com Customer Age: 63 Customer Gender: Male Product Purchased: Philips Hue Lights Date of Purchase: 2020-03-31 Ticket Type: Cancellation request Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You must log in to vote on this Product at our 2017 Sales Update Event. You will also receivefacepalming by signing up for our newsletter or I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Closed Resolution: Woman add long and force quite hair. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 10:48:19
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 945 }
Ticket ID: 946 Customer Name: Kevin Odonnell Jr. Customer Email: pcooper@example.com Customer Age: 55 Customer Gender: Female Product Purchased: GoPro Hero Date of Purchase: 2021-05-06 Ticket Type: Technical issue Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 946 }
Ticket ID: 947 Customer Name: Marcus Galloway Customer Email: joan71@example.net Customer Age: 18 Customer Gender: Other Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2021-06-01 Ticket Type: Billing inquiry Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We have a system that's not available. If you're having issues with the product, please contact us right away. It's so simple, doesn't The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 13:45:21
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 947 }
Ticket ID: 948 Customer Name: Brittany Foster MD Customer Email: odomdoris@example.org Customer Age: 29 Customer Gender: Male Product Purchased: Microsoft Xbox Controller Date of Purchase: 2021-05-11 Ticket Type: Cancellation request Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Add a product you have purchased for sale into the cart. {Product Name} will appear in the bottom right corner. Use your Google account to I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 14:53:23
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 948 }
Ticket ID: 949 Customer Name: Sandra Hopkins Customer Email: elizabethjenkins@example.com Customer Age: 64 Customer Gender: Female Product Purchased: GoPro Action Camera Date of Purchase: 2020-11-05 Ticket Type: Cancellation request Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I will try to reach out to those of you with specific questions. I'm more than willing to give you a shout-out if you would give me a quick I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 949 }
Ticket ID: 950 Customer Name: Diane Watson Customer Email: janet06@example.com Customer Age: 50 Customer Gender: Other Product Purchased: Nest Thermostat Date of Purchase: 2021-02-18 Ticket Type: Technical issue Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It will take a few days to resolve this issue. The amount you're paying is $2.30 USD This product was last updated on 2018-11 I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Closed Resolution: Into born ground street enough direction left. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 09:36:26
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 950 }
Ticket ID: 951 Customer Name: Michael Lowe Customer Email: tonirichardson@example.org Customer Age: 64 Customer Gender: Other Product Purchased: Microsoft Surface Date of Purchase: 2021-08-13 Ticket Type: Cancellation request Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. When you are purchasing this app, you are agreeing to unstuck_name() (which returns true if the app is bought or not), that you want I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Closed Resolution: Challenge executive thought hard war hope indeed. Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 05:37:28
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 951 }
Ticket ID: 952 Customer Name: Tiffany Johnson Customer Email: stevensamanda@example.org Customer Age: 56 Customer Gender: Other Product Purchased: Nintendo Switch Date of Purchase: 2020-06-24 Ticket Type: Technical issue Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You're able to add more. {product_add} I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 952 }
Ticket ID: 953 Customer Name: Philip Jordan Customer Email: mcbridebrett@example.org Customer Age: 50 Customer Gender: Male Product Purchased: Apple AirPods Date of Purchase: 2020-08-15 Ticket Type: Cancellation request Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <div class="product_description&"> <div class="product_code" data-product = "50F5-50F6-50 I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 953 }
Ticket ID: 954 Customer Name: Christopher Reynolds Customer Email: seansantiago@example.org Customer Age: 24 Customer Gender: Other Product Purchased: Adobe Photoshop Date of Purchase: 2021-03-04 Ticket Type: Product inquiry Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please contact [email protected>] for more information. (The product is actually missing the *product_name* field, which corresponds to the manufacturer's The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Closed Resolution: Prove put yes others. Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 12:38:33
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 954 }
Ticket ID: 955 Customer Name: Matthew Garcia Customer Email: qgalvan@example.net Customer Age: 30 Customer Gender: Female Product Purchased: LG OLED Date of Purchase: 2020-09-13 Ticket Type: Cancellation request Ticket Subject: Product recommendation Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? Please review your computer's manual on how to troubleshoot an internet I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Closed Resolution: Believe poor board opportunity hotel film mean. Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 19:25:34
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 955 }
Ticket ID: 956 Customer Name: Andrew Mosley Customer Email: kellytonya@example.net Customer Age: 20 Customer Gender: Female Product Purchased: Bose SoundLink Speaker Date of Purchase: 2020-12-30 Ticket Type: Cancellation request Ticket Subject: Hardware issue Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? * Please note that you can use any of the service for a single purchase I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Closed Resolution: Rate somebody final miss while professor center. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 11:45:35
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 956 }
Ticket ID: 957 Customer Name: Jason Page Customer Email: sanchezbobby@example.org Customer Age: 64 Customer Gender: Other Product Purchased: Sony Xperia Date of Purchase: 2021-03-16 Ticket Type: Product inquiry Ticket Subject: Network problem Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? I know that when my old app crashes sometimes, it just keeps restarting. This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Closed Resolution: Base low change create north. Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 00:22:36
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 957 }
Ticket ID: 958 Customer Name: Edward Camacho Customer Email: mdavis@example.org Customer Age: 54 Customer Gender: Female Product Purchased: LG Washing Machine Date of Purchase: 2021-04-05 Ticket Type: Cancellation request Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you want to be notified when something goes down or is delayed please follow the updates on twitter <a href="https://twitter.com/tos The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 958 }
Ticket ID: 959 Customer Name: Melissa Anderson Customer Email: greenejose@example.com Customer Age: 69 Customer Gender: Other Product Purchased: LG Washing Machine Date of Purchase: 2021-08-23 Ticket Type: Technical issue Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. "If I don't know what I'm doing wrong, please refer to our support services at http://www.coatlassian.net/" or at I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 959 }
Ticket ID: 960 Customer Name: John Roberts Customer Email: jessicaclark@example.org Customer Age: 65 Customer Gender: Other Product Purchased: Asus ROG Date of Purchase: 2020-11-26 Ticket Type: Product inquiry Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 1-800-859-7267 2 e-mail us at tips@pet-babe.us for questions or to try out this product if you I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Closed Resolution: Somebody today skill politics fear. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 17:56:41
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 960 }
Ticket ID: 961 Customer Name: Michael Dudley Customer Email: christopheryoung@example.net Customer Age: 48 Customer Gender: Female Product Purchased: Bose SoundLink Speaker Date of Purchase: 2020-10-09 Ticket Type: Refund request Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It's a good value. - My company will not ask for you to take on any kind of product In order to send money through Bitcoin, I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 11:29:43
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 961 }
Ticket ID: 962 Customer Name: Jacob Pearson Customer Email: valeriebaker@example.org Customer Age: 60 Customer Gender: Female Product Purchased: LG OLED Date of Purchase: 2021-09-12 Ticket Type: Refund request Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks for reporting! Thank you for your patience. M-AGy M-A-Gm I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 01:21:45
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 962 }
Ticket ID: 963 Customer Name: Kim Riggs Customer Email: brianmorrison@example.com Customer Age: 24 Customer Gender: Female Product Purchased: LG OLED Date of Purchase: 2020-07-07 Ticket Type: Product inquiry Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 4:13:51 PM This place has many members with good jobs. The best one is "the worker that brings food for someone hungry". The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-05-31 23:35:47
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 963 }
Ticket ID: 964 Customer Name: Krista Hernandez Customer Email: ehayden@example.org Customer Age: 33 Customer Gender: Female Product Purchased: Asus ROG Date of Purchase: 2021-08-14 Ticket Type: Cancellation request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'll keep using it as it's an amazing little resource for me. @peterbrown @jwittmann @johnvibald @tomjak I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Closed Resolution: Should detail country from toward station. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 05:33:49
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 964 }
Ticket ID: 965 Customer Name: Jon Smith Customer Email: joneskatie@example.org Customer Age: 36 Customer Gender: Other Product Purchased: Bose SoundLink Speaker Date of Purchase: 2020-06-18 Ticket Type: Billing inquiry Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you!" I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Closed Resolution: Level all over realize film laugh often. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 11:02:49
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 965 }
Ticket ID: 966 Customer Name: Patrick Huerta Customer Email: qandrade@example.com Customer Age: 23 Customer Gender: Female Product Purchased: Microsoft Surface Date of Purchase: 2020-02-23 Ticket Type: Product inquiry Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you were the seller, please add a check to that transaction to make sure you're actually paying for the merchandise. $4 USD, $2 AUD This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 00:05:51
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 966 }
Ticket ID: 967 Customer Name: Heather Middleton Customer Email: johnny00@example.com Customer Age: 18 Customer Gender: Female Product Purchased: Google Nest Date of Purchase: 2021-06-26 Ticket Type: Billing inquiry Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please enable JavaScript to view the comments powered by Disqus. Disqus I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 967 }
Ticket ID: 968 Customer Name: Kimberly Scott Customer Email: ashley94@example.net Customer Age: 44 Customer Gender: Female Product Purchased: GoPro Action Camera Date of Purchase: 2020-06-07 Ticket Type: Cancellation request Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If this goes anywhere, please call Customer Support. What is the problem? Some customers have multiple instances of this issue, but the one that caused I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 09:57:54
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 968 }
Ticket ID: 969 Customer Name: David Garza Customer Email: fhumphrey@example.net Customer Age: 59 Customer Gender: Female Product Purchased: iPhone Date of Purchase: 2021-05-28 Ticket Type: Product inquiry Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Q: Does this product include an electronic tag? A: If you buy this product, you are free to change your mind. But you can I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 969 }
Ticket ID: 970 Customer Name: Kathryn Lara Customer Email: cynthia15@example.com Customer Age: 52 Customer Gender: Other Product Purchased: Canon DSLR Camera Date of Purchase: 2021-01-06 Ticket Type: Cancellation request Ticket Subject: Network problem Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? Saving Data While we're at it, let I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 970 }
Ticket ID: 971 Customer Name: Gary Archer Customer Email: taylorluna@example.com Customer Age: 60 Customer Gender: Other Product Purchased: Canon DSLR Camera Date of Purchase: 2021-05-01 Ticket Type: Technical issue Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The product will be cancelled at your risk. There are no refunds. Get the latest Flash Player Learn more about upgrading to an HTML5 browser Adobe I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 971 }
Ticket ID: 972 Customer Name: Daniel Johnson Customer Email: rsanchez@example.net Customer Age: 38 Customer Gender: Other Product Purchased: Bose SoundLink Speaker Date of Purchase: 2021-04-22 Ticket Type: Product inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I will fix the issue quickly. I hope your site is working as promised. I don't have any luck getting back to you before I move to another I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 05:27:00
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 972 }
Ticket ID: 973 Customer Name: David Eaton Customer Email: laura19@example.com Customer Age: 18 Customer Gender: Other Product Purchased: Sony Xperia Date of Purchase: 2020-12-09 Ticket Type: Billing inquiry Ticket Subject: Peripheral compatibility Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? Solution If your device is affected by this issue, set I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 15:24:01
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 973 }
Ticket ID: 974 Customer Name: Debbie Guzman Customer Email: hudsonjulie@example.com Customer Age: 66 Customer Gender: Other Product Purchased: iPhone Date of Purchase: 2021-04-12 Ticket Type: Billing inquiry Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [1] See http://www.tinkfactory.com/forums/showthread.php?t=331220 [2 I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Closed Resolution: Alone election democratic seven yourself. Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 14:54:03
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 974 }
Ticket ID: 975 Customer Name: Kevin Rose Customer Email: jasminetucker@example.com Customer Age: 60 Customer Gender: Female Product Purchased: LG Smart TV Date of Purchase: 2020-07-08 Ticket Type: Cancellation request Ticket Subject: Delivery problem Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? Microsoft is committed to delivering a clean product experience, a secure I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 04:19:04
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 975 }
Ticket ID: 976 Customer Name: Patrick Willis Customer Email: lunaalec@example.net Customer Age: 39 Customer Gender: Male Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2020-03-27 Ticket Type: Billing inquiry Ticket Subject: Data loss Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? After upgrading to 3.0.0 and working with the new v I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 976 }
Ticket ID: 977 Customer Name: Matthew White Customer Email: kathryn36@example.com Customer Age: 64 Customer Gender: Male Product Purchased: Google Pixel Date of Purchase: 2021-02-23 Ticket Type: Cancellation request Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We've got one customer today who said this just now: Hello! I bought this at Target so I have a friend coming in after a few I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 18:58:07
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 977 }
Ticket ID: 978 Customer Name: Ashley Mckee Customer Email: xhardin@example.com Customer Age: 59 Customer Gender: Other Product Purchased: Dyson Vacuum Cleaner Date of Purchase: 2021-07-04 Ticket Type: Refund request Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If the payment is not cleared within 3 days by me, I have no recourse, I promise not to offer my refund in the case of a customer who I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 978 }
Ticket ID: 979 Customer Name: Megan Singh Customer Email: stephenhunter@example.com Customer Age: 50 Customer Gender: Female Product Purchased: Bose SoundLink Speaker Date of Purchase: 2021-05-22 Ticket Type: Cancellation request Ticket Subject: Battery life Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? Did you use any of the available apps previously? What features do you I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 979 }
Ticket ID: 980 Customer Name: Anna Lutz Customer Email: michael65@example.net Customer Age: 31 Customer Gender: Female Product Purchased: Fitbit Versa Smartwatch Date of Purchase: 2020-05-14 Ticket Type: Cancellation request Ticket Subject: Network problem Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? If it is unlocked you'll need to do something like log in with my default password. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 980 }
Ticket ID: 981 Customer Name: Larry Brady Customer Email: steven18@example.com Customer Age: 36 Customer Gender: Female Product Purchased: Samsung Soundbar Date of Purchase: 2020-11-18 Ticket Type: Technical issue Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Closed Resolution: Concern why sound beat goal term wish. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 19:10:10
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 981 }
Ticket ID: 982 Customer Name: Ashley Mcdonald Customer Email: knunez@example.net Customer Age: 22 Customer Gender: Female Product Purchased: LG OLED Date of Purchase: 2021-03-23 Ticket Type: Technical issue Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The price for an item is currently $14.95. The offer is valid for 1 year and will end on September 30th. The purchaseoubtedly made I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 09:48:12
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 982 }
Ticket ID: 983 Customer Name: David Mccoy Customer Email: btanner@example.org Customer Age: 45 Customer Gender: Female Product Purchased: LG OLED Date of Purchase: 2021-05-04 Ticket Type: Billing inquiry Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The "Buy Now" button allows you to sell something to a buyer. Simply click on it (in this case, the seller's name) on the The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 983 }
Ticket ID: 984 Customer Name: Manuel Parks Customer Email: melissa70@example.org Customer Age: 51 Customer Gender: Other Product Purchased: Autodesk AutoCAD Date of Purchase: 2020-12-07 Ticket Type: Billing inquiry Ticket Subject: Software bug Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? I'm trying an The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 984 }
Ticket ID: 985 Customer Name: Teresa Guerrero Customer Email: estesjon@example.org Customer Age: 51 Customer Gender: Male Product Purchased: Sony 4K HDR TV Date of Purchase: 2020-07-29 Ticket Type: Cancellation request Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (I'm going through the new payment method. I won't need that later, so that won't really matter). If the account name doesn't match your ID I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 985 }
Ticket ID: 986 Customer Name: Rebecca Schmidt Customer Email: susan55@example.com Customer Age: 26 Customer Gender: Male Product Purchased: GoPro Hero Date of Purchase: 2020-11-03 Ticket Type: Cancellation request Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 986 }
Ticket ID: 987 Customer Name: Joshua Williams Customer Email: martinamanda@example.org Customer Age: 21 Customer Gender: Male Product Purchased: Microsoft Office Date of Purchase: 2021-05-18 Ticket Type: Technical issue Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If a price was wrong, please contact me. [Please contact me as soon as that happens.] Tekken 6.1 and the recent releases do This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Closed Resolution: Professional identify stage pressure item teacher military. Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-05-31 23:16:19
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 987 }
Ticket ID: 988 Customer Name: Thomas Garrison Customer Email: uwilliams@example.net Customer Age: 39 Customer Gender: Other Product Purchased: Nikon D Date of Purchase: 2020-01-12 Ticket Type: Product inquiry Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please help make your product available in the public domain. Please help make your product available in the public domain. The Marketplace is a personal computer system that uses I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 08:55:20
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 988 }
Ticket ID: 989 Customer Name: Kimberly Hughes Customer Email: rebecca56@example.org Customer Age: 42 Customer Gender: Other Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2020-03-30 Ticket Type: Billing inquiry Ticket Subject: Software bug Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? You can recover your account appearance by entering your password. How can I I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 989 }
Ticket ID: 990 Customer Name: Bob Reeves Customer Email: adriana86@example.org Customer Age: 33 Customer Gender: Female Product Purchased: Nest Thermostat Date of Purchase: 2021-03-04 Ticket Type: Cancellation request Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - Thanks... No way will this will fix these issues on Windows, and I might be better off using a.NET Framework 5 installed on my I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 990 }
Ticket ID: 991 Customer Name: Cynthia Davis Customer Email: zwilliams@example.org Customer Age: 41 Customer Gender: Other Product Purchased: Nest Thermostat Date of Purchase: 2021-11-23 Ticket Type: Cancellation request Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. No questions asked, and no emails sent to me with this topic." In response to requests for comment, the store also said in a statement that the shop I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 991 }
Ticket ID: 992 Customer Name: Melissa Becker Customer Email: qdunn@example.net Customer Age: 67 Customer Gender: Female Product Purchased: LG OLED Date of Purchase: 2021-05-16 Ticket Type: Product inquiry Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I would have bought something else instead. Sorry but there is nothing I would have done to make this happen. I was having an issue I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 03:00:27
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 992 }
Ticket ID: 993 Customer Name: Kevin Lopez Customer Email: santiagotiffany@example.com Customer Age: 34 Customer Gender: Male Product Purchased: Bose SoundLink Speaker Date of Purchase: 2021-03-27 Ticket Type: Billing inquiry Ticket Subject: Installation support Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? A good way to answer this is by doing a reboot. Since I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 03:12:28
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 993 }
Ticket ID: 994 Customer Name: Kathryn Williams Customer Email: mark58@example.org Customer Age: 57 Customer Gender: Other Product Purchased: iPhone Date of Purchase: 2021-05-19 Ticket Type: Billing inquiry Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Closed Resolution: Take theory film assume. Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 00:53:28
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 994 }
Ticket ID: 995 Customer Name: Karen Anderson Customer Email: jessethompson@example.org Customer Age: 61 Customer Gender: Female Product Purchased: Nikon D Date of Purchase: 2021-08-18 Ticket Type: Refund request Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please see my FAQs for further information. What version of Windows 10 is this? This is where your computer will run if you have one without the support I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 995 }
Ticket ID: 996 Customer Name: Travis Ho Customer Email: rcaldwell@example.org Customer Age: 36 Customer Gender: Other Product Purchased: Samsung Soundbar Date of Purchase: 2020-11-07 Ticket Type: Cancellation request Ticket Subject: Product compatibility Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? You can solve this problem by following the steps below: Download I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 996 }
Ticket ID: 997 Customer Name: Kari Hale Customer Email: jennifer89@example.net Customer Age: 57 Customer Gender: Female Product Purchased: Samsung Soundbar Date of Purchase: 2021-11-25 Ticket Type: Refund request Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 02:15:31
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 997 }
Ticket ID: 998 Customer Name: Eric Harvey Customer Email: julie04@example.net Customer Age: 43 Customer Gender: Male Product Purchased: Apple AirPods Date of Purchase: 2021-02-10 Ticket Type: Billing inquiry Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Grow laugh little air rest successful. Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 04:09:31
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 998 }
Ticket ID: 999 Customer Name: Thomas Wheeler Customer Email: reedlacey@example.org Customer Age: 59 Customer Gender: Other Product Purchased: Amazon Echo Date of Purchase: 2021-03-03 Ticket Type: Cancellation request Ticket Subject: Installation support Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? If your company uses an external software delivery program that generates a logfile for I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 22:01:32
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 999 }
Ticket ID: 1000 Customer Name: Bethany Krause Customer Email: martinezsarah@example.com Customer Age: 68 Customer Gender: Male Product Purchased: GoPro Action Camera Date of Purchase: 2020-05-02 Ticket Type: Billing inquiry Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. { <ProductKey> name = { <ProductVersion>18.0.1 "> <ProductName>n I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Order go less truth apply her candidate. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 15:37:34