ReliableAI/Irish-English-Parallel-Collection

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eclr:13805	is féidir leat a dhéanamh freisin ar ghearáin faoi ceantálaithe agus gníomhairí eastáit leis an Údarás Seirbhísí Maoine Rialála .	you can also make complaints about auctioneers and estate agents to the Property Services Regulatory Authority .
eclr:13806	féadfaidh tú tuilleadh eolais a fháil agus iarratas a dhéanamh ar líne ar pyriteboard.ie.	you can get more information about the scheme and apply for it online at pyriteboard.ie.
eclr:13807	is féidir leat tuilleadh a léamh faoi Ombudsman Pinsean na hÉireann anseo .	you can read more about Ireland ' s Pensions Ombudsman here .
eclr:13808	b ’ fhéidir go bhfaighfeá amach nach féidir le go leor eagras tomhaltóirí cabhrú le fadhb má thóg tú an cás chuig dlíodóir .	you may also find that many consumer organisations cannot help with a problem if you have already taken the case to a solicitor .
eclr:13809	is féidir leat gearán a dhéanamh anseo faoi thógálaí ar ball den chumann é / í .	you may complain here about a builder who is a member of the federation .
eclr:13810	is dóichí go mb ’ éifeachtaí do ghearánsa más feasach duit faoi do chearta .	your complaint will almost certainly be much more effective if you are aware of your rights .
eclr:13811	ba chóir duit gearán a chur isteach a fhéadann a bheith agat faoin gcaoi a bhfuiltear ag riaradh scéim éigin don Ombudsman Pinsin .	you should submit a complaint you may have about the way that a scheme is being administered to the Pension Ombudsman .
eclr:13812	3ú Úrlár Teach Lincoln Plás Lincoln Baile Átha Cliath 2 Éire	3rd Floor Lincoln House Lincoln Place Dublin 2 Ireland
eclr:13813	4 Bóthar Fhearchair Baile Átha Cliath 2 Éire Uaireanta Oscailte : - Línte oscailte Luan - Aoine 9rn - 6in	4 Harcourt Road Dublin 2 Ireland Opening Hours : - Lines open Monday - Friday 9am - 6pm
eclr:13814	déanfar fiosrú ar ghearán faoi ball den ECSSA ag cigire den ECSSA .	a complaint about an ECSSA member will be investigated by an ECSSA Inspector .
eclr:13815	tá an nóta sochair cosúil le dearbhán nach féidir a úsáid ach sa siopa nó sa slabhra siopaí ónar eisíodh é .	a credit note acts like a voucher that can only be used in the particular shop or chain of shops that issued the credit note .
eclr:13816	is nóta páipéir é nóta sochair a thugann an díoltóir don chustaiméir nuair a thugtar earraí ar ais .	a credit note is a paper note issued by a retailer to a customer when goods are returned .
eclr:13817	tá comhairle maidir le gearán a dhéanamh faoi sheirbhísí ardráta teileafóin ar láithreán gréasáin ComReg freisin .	advice for consumers on making a complaint about premium rate telephone services is also available on ComReg ’ s website .
eclr:13818	bíonn eagraíochtaí a fhaigheann réiteach malartach ar dhíospóidí solúbtha agus déileálann siad le díospóidí ó thomhaltóirí agus ó ghnóthaí araon .	alternative dispute resolution organisations are flexible and deal with disputes from both consumers and businesses .
eclr:13819	is bealach amháin é admháil chun a chruthú gur cheannaigh tú mír nó gur íoc tú as seirbhís .	a receipt is just one way to prove that you bought an item or paid for a service .
eclr:13820	is í an t-aon taifead amháin gur cheannaigh tú mír í an admháil a eisíodh tar éis idirbheartú airgid thirim .	a receipt issued following a cash transaction is your only record that you have bought an item .
eclr:13821	ceantálaithe agus Luachálaithe Is é Institiúid Ceantálaithe agus Luachálaithe Gairmiúla na hÉireann an comhlacht iondaíochta do cheantálaithe .	auctioneers and Valuers The Institute of Professional Auctioneers and Valuers is the representative body for auctioneers .
eclr:13822	is éard is dearbhán ann ná nóta páipéir nó cárta .	a voucher is a paper note or a card .
eclr:13823	dámhachtainí Is féidir leis an Ombudsman dámhachtainí a dhéanamh suas go dtí teorainneacha áirithe ( 250,000 euro ) .	awards The Ombudsman can make awards up to certain limits ( 250,000 euro ) .
eclr:13824	Bloc DEF An tIonad Irish Life Sráid na Mainistreach Íochtarach Lower Abbey Street Dublin 1 Ireland	Block DEF Abbey Court Irish Life Centre Lower Abbey Street Dublin 1 Ireland
eclr:13825	is féidir leis an mBiúró Iasachtóirí Morgáiste áirithe agus an VHI a fhiosrú freisin má dhéantar gearán ina gcoinne .	certain Mortgage Lenders and the VHI may also be investigated by the Bureau if there is a complaint made against them .
eclr:13826	Soláthraíonn ComReg faisnéis bhreise mar chabhair duit le linn duit gearán a dhéanamh leis an soláthraí teileachumarsáide nó soláthraí poist ar an láithreán gréasáin www.askcomreg.ie.	ComReg provides further information to assist you when making a complaint to your telecommunications or postal service provider on its consumer website www.askcomreg.ie.
eclr:13827	( ba chóir go mbeadh sonraí teagmhála ar fáil ón mbanc nó trí fhéachaint ar a suíomh gréasáin ) . .	( contact details should be available from the bank or by looking at their website ) .
eclr:13828	is é do chúram féin iad na costais a bhaineann le gairmí a fhostú faoi na cúinsí seo .	costs associated with hiring a professional under these circumstances are your own responsibility .
eclr:13829	Innealtóirí Leictreacha Is é Institiúid Innealtóirí na hÉireann an eagraíocht rialaithe d ’ innealtóireacht ghairmiúil in Éirinn .	electrical Engineers Institution of Engineers of Ireland is the regulatory organisation for professional engineering in Ireland .
eclr:13830	Leictreoirí Is comhlacht deonach féinrialaithe é Clár Conraitheoirí Leictreacha na hÉireann ( RECI ) do thionscal conraitheoirí leictreacha .	Electricians Register of Electrical Contractors of Ireland ( RECI ) is a voluntary self-regulatory body for the electrical contracting industry .
eclr:13831	is fusa i bhfad ábhar a fhormhéadú nuair a bhíonn bealaí níos neamhfhoirmiúla ídithe agat .	Escalating a matter is considerably easier when you have exhausted less formal routes .
eclr:13832	an Lárionad Eorpach do Thomhaltóirí ( ECC ) Cuireann an ECC seirbhís faisnéise agus comhairle saor in aisce ar fáil ar chearta tomhaltóirí faoi dhlí an AE .	European Consumer Centre ( ECC ) The ECC provides a free information and advice service on consumer rights under EU law .
eclr:13833	léirítear le hídiú na mbealaí níos neamhfhoirmiúla freisin gur ghlac tú le gach céim réasúnach chun do ghearán a shásamh sula ndéanann tú gearán go foirmiúil .	Exhausting less formal routes also demonstrates that you took all reasonable steps to redress your complaint before complaining formally .
eclr:13834	Ceardaithe Ginearálta agus Ceirdeanna Eagraíocht ionadaíoch do cheirdeanna agus do ghairmeacha é Cumann Náisiúnta na Máistircheardaithe .	general Craftsmen and Trades The National Guild of Master Craftsmen is a representative organisation for trades and professions .
eclr:13835	go hiondúil ní féidir an dearbhán a úsáid ach le soláthraí seirbhísí nó díoltóir ar leith .	generally you can only use a voucher with a particular service provider or retailer .
eclr:13836	is féidir dul i dteagmháil le HomeBond tríd an ríomhphost : headoffice @ homebond.ie nó ar an teileafón ag 1850 306 300 .	Homebond can be contacted by email : info @ homebond.ie or by telephone 1850 306 300 .
eclr:13837	láithreán Gréasáin : http : / / www.askcomreg.ie / R-phost : consumerline @ comreg.ie	Homepage : http : / / www.askcomreg.ie / Email : consumerline @ comreg.ie
eclr:13838	láithreán Gréasáin : http : / / www.consumerhelp.ie /	Homepage : http : / / www.consumerhelp.ie /
eclr:13839	láithreán Gréasáin : http : / / www.coru.ie / R-phost : info @ coru.ie	Homepage : http : / / www.coru.ie / Email : info @ coru.ie
eclr:13840	láithreán Gréasáin : http : / / www.eccireland.ie / R-phost : info @ eccireland.ie	Homepage : http : / / www.eccireland.ie / Email : info @ eccireland.ie
eclr:13841	láithreán Gréasáin : http : / / www.financialombudsman.ie / R-phost : enquiries @ financialombudsman.ie	Homepage : http : / / www.financialombudsman.ie / Email : enquiries @ financialombudsman.ie
eclr:13842	cén chaoi a n-oibríonn réiteach malartach ar dhíospóidí ?	how does alternative dispute resolution work ?
eclr:13843	conas iarratas a dhéanamhMás maith leat gearán a dhéanamh le ComReg , tig leat é a dhéanamh ar teileafón , ar facs , ar ríomhphost nó tríd an ghnáthphost .	how to applyIf you wish to make a complaint to ComReg , you can make it by phone , fax , e-mail or by post .
eclr:13844	conas iarratas a dhéanamh Tá réimse eagraíochtaí agus gníomhaireachtaí ann atá in ann cabhrú leat do chearta a fhorfheidhmiú i gcúinsí ar leith .	how to apply There is a range of organisations and agencies that can help you to enforce your rights in specific circumstances .
eclr:13845	mura n-oibríonn an teagmháil dhíreach leis an gcomhlacht chun do shásaimhse , ba chóir duit gearán a dhéanamh ansin chuig an gcomhlacht iomchuí gearán más ann do cheann éigin mar sin .	if direct contact with the company does not work to your satisfaction , you should then complain to the appropriate complaints body if there is one .
eclr:13846	má ghlacann tú le nóta sochair seans nach mbeidh tú in ann aisíoc a éileamh níos déanaí .	if you accept a credit note you may not be able to ask for a refund afterwards .
eclr:13847	má bhíonn tú ag déanamh gearáin ar ghuthán , déan cinnte de go ndéanann tú taifead ar mhionsonraí na nglaonna .	if you are complaining by telephone , make sure you record details of the calls .
eclr:13848	má bhíonn tú míshásta le hearraí a fuarthas faoi chomhaontú cíosa tomhaltóra , ba chóir duit do ghearánsa a dhéanamh don miondíoltóir a dhíol na hearraí leat .	if you are dissatisfied with goods received under a consumer hire agreement , you should make your complaint to the retailer who sold you the goods .
eclr:13849	má tá tú míshásta go fóill , féadfaidh tú do ghearán a thabhairt chuig Biúró Ombudsman na Seirbhísí Airgeadais .	if you are still unsatisfied , you may take your complaint to the Financial Services Ombudsman ’ s Bureau .
eclr:13850	má íocann tú as mír le hairgead tirim , iarr ar admháil agus coinnigh sábháilte í .	if you do pay for an item in cash , ask for a receipt and keep it safe .
eclr:13851	má tá conradh scríofa nó tuairisc de na hearraí nó seirbhísí agat , léigh an méid a mhaítear ann .	if you have a written contract or description of the goods or services read what it states .
eclr:13852	más gearán i gcoinne miondíoltóra nó soláthróir seirbhíse i mBallstát eile den AE é do ghearán is féidir le LET Éire comhairle a chur ar fáil duit maidir le do chearta a fhorfheidhmiú	if you live in Ireland and your complaint is against a retailer or service provider in another EU Member State the European Consumer Centre Ireland will be able to provide you with advice on enforcing your rights .
eclr:13853	má d ’ íoc tú le cárta dochair nó creidmheasa féadfaidh an díoltóir tú a aisíoc tríd an gcárta seachas le hairgead tirim .	if you originally paid for the goods on a credit or debit card , the retailer may refund the credit or debit card instead of giving cash .
eclr:13854	más aisíoc atá i gceist , is fiú cuimhneamh nach míníonn An tAcht Um Dhíol Earraí Agus Soláthar Seirbhísí , 1980 an chaoi chun aisíoc a dhéanamh .	if you take a refund it is worthwhile noting that The Sale of Goods and Supply of Services Act , 1980 does not state how a refund should be made .
eclr:13855	sa mhullach air sin , tá an NCA freagrach as réimse fairsing dlíthe um chosaint tomhaltóirí a fhorfheidhmiú .	in addition , the NCA is responsible for the enforcement of a wide range of consumer protection laws .
eclr:13856	Information Is cuideachta í soláthraí seirbhíse airgeadais in Éirinn a phléann le coigilt airgid , le hárachas , le baincéireacht , le stocbhróicéireacht nó le seirbhís airgeadais éigin eile .	information A financial service provider in Ireland is a firm that deals with saving money , insurance , banking , stockbroking or other financial service .
eclr:13857	eolas Má ghlactar le gearán a dhéanann tú tar éis earraí neamhfheidhmeacha nó lochtacha a cheannach , tá tú i dteideal earra nua , deisiú nó aisíoc a fháil .	InformationIf you buy unfit or faulty goods and you complain successfully to the retailer you are entitled to a replacement , a repair or a refund .
eclr:13858	eolas Má bhíonn díospóid agat le comhlacht in Éirinn nó in aon áit eile san AE ba chóir duit ar an gcéad dul síos iarracht a dhéanamh an díospóid a réiteach go díreach leis an gcomhlacht .	information If you have a dispute with a company in Ireland or elsewhere in the EU you should attempt to solve the dispute in the first instance directly with the company .
eclr:13859	tá faisnéis maidir le gearán a dhéanamh ar fáil ar láithreán gréasáin na Comhairle .	information on making a complaint is available on the Council ' s website .
eclr:13860	eolas Nuair a cheannaíonn tú earraí nó seirbhísí in Éirinn nó i mBallstát eile de chuid an AE , bíonn cearta áirithe agat faoin reachtaíocht tomhaltóirí .	information When you buy goods or services in Ireland or another EU Member State you will have certain rights under consumer legislation .
eclr:13861	mar sin féin , i gcásanna áirithe , oibreoidh ComReg le daoine eile nó le heagraíochtaí .	in some cases , however , ComReg will work with other people or organisations .
eclr:13862	is ann do Chaighdeáin Éireannacha ( I.S. 813 nó I.S. 820 ) chun tú féin a chosaint ó obair faoi bhun an chaighdeáin , rud a d ’ fhéadfadh a bheith marfach i gcás shuiteáil nó deisiúchán trealaimh gáis .	Irish Standards exist ( I.S. 813 or I.S. 820 ) to protect you from sub standard work , which , in the case of gas equipment installation or repair , could be deadly .
eclr:13863	bíonn sé deacair ar uairibh fios a bheith ag duine faoin áit chun gearán a thabhairt nó faoin té ar chóir duit do ghearán a thabhairt faoina mbráid .	it can be difficult sometimes to know where to complain or to whom you should address your complaint .
eclr:13864	Moltar duit labhairt le ‘ cinnteoir ’ ar nós forbhreathnóra nó bainisteora a bhféadfadh an t-údarás a bheith acu chun aisíoc nó ionadaí a thabhairt chugat .	it is advisable to speak to a ' decision-maker ' such as a supervisor or a manager who may have the authority to give you a refund or replacement .
eclr:13865	tá Bord Clárúcháin á bhunú aici do gach ceann de na gairmeacha beatha seo , chomh maith le struchtúr coiste chun déileáil le gearáin a dhéantar in aghaidh gairmithe cláraithe .	it is in the process of establishing a Registration Board for each of these professions , as well as a committee structure to deal with complaints made against registered professionals .
eclr:13866	tá siad mar chuid den líonra atá ar fud an AE agus déanann an Ghníomhaireacht Náisiúnta do Thomhaltóirí agus an Coimisiún Eorpach iad a chomh-mhaoiniú .	it is part of an EU-wide network and is jointly financed by the National Consumer Agency and the European Commission .
eclr:13867	tá sé féinrialaithe agus oibríonn sé cód cleachtais .	it is self-governing and operates a code of practice .
eclr:13868	ionad Macra 1 Sráid na Faiche Baile Átha Cliath 7 Éire	Macro Centre 1 Green Street Dublin 7 Ireland
eclr:13869	is í ceann de na haidhmeanna atá aige ná caighdeáin na heitice agus an iompair ghairmiúil a chothabháil .	one of its aims is to maintain standards of professional ethics and conduct .
eclr:13870	radharceolaithe agus radharceolaithe Oftalmacha Déanann Bord na Radharcmhastóirí traenáil agus clárú ar na radharceolaithe optalmacha agus rialaíonn sé cleachtadh na radharceolaíochta .	opticians and ophthalmic opticians Bord na Radharcmhastóirí ( Opticians Board ) train and register optometrists and control the practice of optics .
eclr:13871	tugtar eagraíochtaí Réiteach Malartach ar Dhíospóidí ar eagraíochtaí a sholáthraíonn bealaí malartacha chun díospóidí thromchúiseacha a réiteach .	organisations that provide alternative ways of resolving serious disputes are called Alternative Dispute Resolution organisations .
eclr:13872	is féidir leis na daoine ar tairgeadh seirbhísí dóibh nó a lorg soláthar seirbhíse ón institiúid airgeadais gearáin a thabhairt chuig an mBiúró freisin .	people who have been offered services or have sought the provision of service from the financial institution can also make complaints to the Bureau .
eclr:13873	Poitigéir Is comhlacht reachtúil é Cumann Cógaiseoirí na hÉireann ( CCÉ ) a bunaíodh faoin Acht Cógaisíochta 2007 mar an rialálaí cógaisíochta .	pharmacists The Pharmaceutical Society of Ireland ( PSI ) is a statutory body , established under the Pharmacy Act 2007 as the pharmacy regulator .
eclr:13874	tá na hoibreoirí poist údaraithe ag ComReg go léir ar liosta ar láithreán gréasáin ChomReg .	postal operators authorised by Comreg are listed on Comreg ’ s website .
eclr:13875	cruthúnas ceannaigh Is í d ’ fhreagracht í a chruthú gur cheannaigh tú na hearraí nó na seirbhísí a bhfuil tú ag gearán fúthu .	proof of purchase It is your responsibility to prove that you bought the goods or services that you are complaining about .
eclr:13876	Rataí Tá na seirbhísí ó Bhiúró Ombudsman na Seirbhísí Airgeadais saor in aisce .	rates Services from the Financial Services Ombudsman Bureau are free .
eclr:13877	RataíNíl táille ar bith ar ghearán a dhéanamh le ComReg .	RatesThere is no charge for making a complaint to ComReg .
eclr:13878	Aisíocaíochtaí / Nótaí sochair / Dearbháin Má cheannaíonn tú earraí lochtacha agus má dhéanann tú gearán rathúil leis an miondíoltóir tá tú i dteideal ceann nua , deisiúchán nó aisíocaíocht a fháil .	Refunds / Credit notes / Vouchers If you buy faulty goods and you complain successfully to the retailer you are entitled to a replacement , a repair or a refund .
eclr:13879	is í aidhm na rialálaithe iomaíocht a chur chun cinn ach a chinntiú go mbeidh dóthain seirbhísí ar phraghsanna réasúnta ag tomhaltóirí soghonta .	Regulators aim to promote competition while ensuring vulnerable consumers have sufficient services at reasonable prices .
eclr:13880	ina áit sin , féadann tú deisiúchán , ionadaí nó aisíoc a iarraidh ag brath ar na hearraí a bhíonn i gceist agus ar chúinsí eile nach iad .	remember : a repair , a replacement or a refund are all possible options where goods are faulty .
eclr:13881	Cuimhnigh , má thagann tú ar athrú intinne faoi earra a cheannaigh tú níl tú i dteideal é a thabhairt ar ais nó aisíoc a fháil .	remember , if you change your mind about a product you are not entitled to either return the goods or to a refund .
eclr:13882	Cuimhnigh nach nglacfaidh Ombudsman na Seirbhísí Airgeadais le cás ach amháin tar éis d ' ídiú mheicníocht na ngearán foirmiúil de chuid na hinstitiúide airgeadais .	remember , the Financial Services Ombudsman will only take on a case after the formal complaints mechanism of the financial institution has been exhausted .
eclr:13883	rialacha Bíodh do chearta ar eolas agat Bíodh do chearta ar eolas agat sula ndéanann tú gearán .	rules Know what your rights are Before you make a complaint be aware of your consumer rights under the law .
eclr:13884	rialacha Cén áit ar cheart dom an gearán a dhéanamh ?	rules Where should I complain ?
eclr:13885	ó 7 Feabhra 2013 , ní féidir leis gearáin a shaothrú i gcoinne Chorparáid na hÉireann um Réiteach Bainc ( IBRC ) gan toiliú na hArd-Chúirte .	Since 7 February 2013 , it cannot pursue complaints against the Irish Bank Resolution Corporation ( IBRC ) without the consent of the High Court .
eclr:13886	comhlacht iomchuí gearán Má tá tú fós míshásta tar éis duit do ghearán a thabhairt chuig an miondíoltóir nó an soláthraí seirbhíse , b ’ fhéidir go dteastódh uait a dhul chuig comhlacht gearán .	some consumer complaints bodies have the power to prosecute offenders , others have the power to make recommendations or non-binding directions .
eclr:13887	go bunúsach , tá ceithre phríomhchineál eagraíochta ann a fhaigheann Réiteach Malartach ar Dhíospóidí .	some organisations have a number of functions in addition to dealing with consumer complaints .
eclr:13888	Forfheidhmíonn roinnt comhlachtaí gairmiúla agus cumainn thrádála , ar nós an Údarás um Chaighdeáin Fhóghraíochta in Éirinn cóid chleachtais .	some professional bodies and trade associations , such as the Advertising Standards Association for Ireland have codes of practice that they enforce .
eclr:13889	Suirbhéirí Is é Cumann na Suirbhéirí Cairte Éireann ( SCSI ) an comhlacht gairmiúil do Shuirbhéirí Cairte .	Surveyors The Society of Chartered Surveyors Ireland ( SCSI ) is the professional body for Chartered Surveyors .
eclr:13890	Chuaigh an Biúró i mbun oibre den chéad uair ar 1 Aibreán 2005 .	the Bureau commenced it ' s work on 1 April 2005 .
eclr:13891	is í an Chomhairle a fhorordaíonn teorainneacha um méid na dámhachtainí ar féidir a bhronnadh .	the Council also prescribes limits on the amount of awards that can be granted .
eclr:13892	is féidir leis an gComhairle ceist a chur faoi chumas an fhiaclóra chláraithe chun fiaclóireacht a chleachtadh .	the Council can inquire into a registered dentist ’ s fitness to practise dentistry .
eclr:13893	tá ceangail dlí ag cinneadh an eadránaí agus rialaíonn dlíthe an próiseas ( Acht Eadrána 2010 ) .	the decision of the arbitrator is legally binding and the process is governed by law ( Arbitration Act 2010 ) .
eclr:13894	féadfaidh an ECC cabhrú chun díospóidí trasteorann a réiteach i dtaca le hearraí agus seirbhísí chomh maith .	the ECC can also help solve cross-border disputes regarding goods and services .
eclr:13895	ón 1 Aibreán 2005 is feidir leis an Ombudsman um Sheirbhísí Airgeadais fiosrú a dhéanamh má tá tú míshásta le le hinstitiúid airgeadais .	the Financial Ombudsman Service will help you with complaints about financial institutions or insurance companies and pensions companies have their own ombudsman .
eclr:13896	bunaíodh Biúró Ombudsman na Seirbhísí Airgeadais faoin Acht um Údarás an Bhainc Cheannais agus na Seirbhísí Airgeadais 2004 .	the Financial Services Ombudsman Bureau was established under the Central Bank and Financial Services Authority Ireland Act 2004 .
eclr:13897	comhairle Ombudsman na Seirbhísí Airgeadais Oibríonn an tOmbudsman faoi Rialacháin a rinne Comhairle Ombudsman na Seirbhísí Airgeadais le ceadú roimhré an Aire Airgeadais .	the Financial Services Ombudsman Council The Ombudsman works under Regulations made by the Financial Services Ombudsman Council with the prior approval of the Minister for Finance .
eclr:13898	tá Ombudsman na Seirbhísí Airgeadais tar éis treoir a fhorbairt do ghearánaithe anseo .	the Financial Services Ombudsman has developed a guide for complainants here .
eclr:13899	is oifigeach neamhspleách é Ombudsman na Seirbhísí Airgeadais arb é a shainchúram ná chun gearáin neamhréitithe na dtomhaltóirí i leith soláthraithe airgeadais a fhiosrú , a idirghabháil agus a bhreithniú .	the Financial Services Ombudsman is an independent officer whose remit is to investigate , mediate and adjudicate unresolved complaints of customers about financial service providers .
eclr:13900	Glacfaidh Biúró Ombudsman na Seirbhísí Airgeadais le gearáin ó ghnólachtaí beaga freisin ( .i. comhlachtaí le láimhdeachas bliantúil níos lú ná 3,000,000 euro ) .	the Financial Services Ombudsman ’ s Bureau will also receive complaints from small businesses ( i.e. companies with an annual turnover of less than 3,000,000 euro ) .
eclr:13901	is í príomhaidhm na Comhairle ná cleachtadh an leighis agus an altranais tréidliachta a rialáil chun leasa an phobail .	the main function of the Council is to regulate the practice of veterinary medicine and nursing in the public interest .
eclr:13902	Oifig neamhspleách iad an Ghníomhaireacht Náisiúnta do Thomhaltóirí ( NCA ) , a bunaíodh ar bhonn reachtúil i mBealtaine 2007 , atá freagrach as comhairle agus faisnéis a chur ar fáil do thomhaltóirí .	the National Consumer Agency ( NCA ) , is an independent office , established on a statutory basis in May 2007 , with responsiblity for providing advice and information to consumers .
eclr:13903	níl sé d ’ fheidhm ag an NCA chun sásamh a bhaint amach duit , ach corruair , má ghearrtar fíneáil ar thrádálaí , d ’ fhéadfaí an fhíneáil a bhronnadh ort .	the NCA does not have a role in obtaining redress for you but sometimes , if a trader is fined , the fine may be awarded to you .
eclr:13904	déanann an NCA monatóireacht ar an Acht um Dhíol Earraí agus Soláthar Seirbhísí , 1980 agus féadfaidh siad trádálaithe a ionchúiseamh mar gheall ar shárú an dlí .	the NCA monitors the Sale of Goods and Supply of Services Act , 1980 and may prosecute traders for breaches of the law .

eclr:13805

is féidir leat a dhéanamh freisin ar ghearáin faoi ceantálaithe agus gníomhairí eastáit leis an Údarás Seirbhísí Maoine Rialála .

you can also make complaints about auctioneers and estate agents to the Property Services Regulatory Authority .

eclr:13806

féadfaidh tú tuilleadh eolais a fháil agus iarratas a dhéanamh ar líne ar pyriteboard.ie.

you can get more information about the scheme and apply for it online at pyriteboard.ie.

eclr:13807

is féidir leat tuilleadh a léamh faoi Ombudsman Pinsean na hÉireann anseo .

you can read more about Ireland ' s Pensions Ombudsman here .

eclr:13808

b ’ fhéidir go bhfaighfeá amach nach féidir le go leor eagras tomhaltóirí cabhrú le fadhb má thóg tú an cás chuig dlíodóir .

you may also find that many consumer organisations cannot help with a problem if you have already taken the case to a solicitor .

eclr:13809

is féidir leat gearán a dhéanamh anseo faoi thógálaí ar ball den chumann é / í .

you may complain here about a builder who is a member of the federation .

eclr:13810

is dóichí go mb ’ éifeachtaí do ghearánsa más feasach duit faoi do chearta .

your complaint will almost certainly be much more effective if you are aware of your rights .

eclr:13811

ba chóir duit gearán a chur isteach a fhéadann a bheith agat faoin gcaoi a bhfuiltear ag riaradh scéim éigin don Ombudsman Pinsin .

you should submit a complaint you may have about the way that a scheme is being administered to the Pension Ombudsman .

eclr:13812

3ú Úrlár Teach Lincoln Plás Lincoln Baile Átha Cliath 2 Éire

3rd Floor Lincoln House Lincoln Place Dublin 2 Ireland

eclr:13813

4 Bóthar Fhearchair Baile Átha Cliath 2 Éire Uaireanta Oscailte : - Línte oscailte Luan - Aoine 9rn - 6in

4 Harcourt Road Dublin 2 Ireland Opening Hours : - Lines open Monday - Friday 9am - 6pm

eclr:13814

déanfar fiosrú ar ghearán faoi ball den ECSSA ag cigire den ECSSA .

a complaint about an ECSSA member will be investigated by an ECSSA Inspector .

eclr:13815

tá an nóta sochair cosúil le dearbhán nach féidir a úsáid ach sa siopa nó sa slabhra siopaí ónar eisíodh é .

a credit note acts like a voucher that can only be used in the particular shop or chain of shops that issued the credit note .

eclr:13816

is nóta páipéir é nóta sochair a thugann an díoltóir don chustaiméir nuair a thugtar earraí ar ais .

a credit note is a paper note issued by a retailer to a customer when goods are returned .

eclr:13817

tá comhairle maidir le gearán a dhéanamh faoi sheirbhísí ardráta teileafóin ar láithreán gréasáin ComReg freisin .

advice for consumers on making a complaint about premium rate telephone services is also available on ComReg ’ s website .

eclr:13818

bíonn eagraíochtaí a fhaigheann réiteach malartach ar dhíospóidí solúbtha agus déileálann siad le díospóidí ó thomhaltóirí agus ó ghnóthaí araon .

alternative dispute resolution organisations are flexible and deal with disputes from both consumers and businesses .

eclr:13819

is bealach amháin é admháil chun a chruthú gur cheannaigh tú mír nó gur íoc tú as seirbhís .

a receipt is just one way to prove that you bought an item or paid for a service .

eclr:13820

is í an t-aon taifead amháin gur cheannaigh tú mír í an admháil a eisíodh tar éis idirbheartú airgid thirim .

a receipt issued following a cash transaction is your only record that you have bought an item .

eclr:13821

ceantálaithe agus Luachálaithe Is é Institiúid Ceantálaithe agus Luachálaithe Gairmiúla na hÉireann an comhlacht iondaíochta do cheantálaithe .

auctioneers and Valuers The Institute of Professional Auctioneers and Valuers is the representative body for auctioneers .

eclr:13822

is éard is dearbhán ann ná nóta páipéir nó cárta .

a voucher is a paper note or a card .

eclr:13823

dámhachtainí Is féidir leis an Ombudsman dámhachtainí a dhéanamh suas go dtí teorainneacha áirithe ( 250,000 euro ) .

awards The Ombudsman can make awards up to certain limits ( 250,000 euro ) .

eclr:13824

Bloc DEF An tIonad Irish Life Sráid na Mainistreach Íochtarach Lower Abbey Street Dublin 1 Ireland

Block DEF Abbey Court Irish Life Centre Lower Abbey Street Dublin 1 Ireland

eclr:13825

is féidir leis an mBiúró Iasachtóirí Morgáiste áirithe agus an VHI a fhiosrú freisin má dhéantar gearán ina gcoinne .

certain Mortgage Lenders and the VHI may also be investigated by the Bureau if there is a complaint made against them .

eclr:13826

Soláthraíonn ComReg faisnéis bhreise mar chabhair duit le linn duit gearán a dhéanamh leis an soláthraí teileachumarsáide nó soláthraí poist ar an láithreán gréasáin www.askcomreg.ie.

ComReg provides further information to assist you when making a complaint to your telecommunications or postal service provider on its consumer website www.askcomreg.ie.

eclr:13827

( ba chóir go mbeadh sonraí teagmhála ar fáil ón mbanc nó trí fhéachaint ar a suíomh gréasáin ) . .

( contact details should be available from the bank or by looking at their website ) .

eclr:13828

is é do chúram féin iad na costais a bhaineann le gairmí a fhostú faoi na cúinsí seo .

costs associated with hiring a professional under these circumstances are your own responsibility .

eclr:13829

Innealtóirí Leictreacha Is é Institiúid Innealtóirí na hÉireann an eagraíocht rialaithe d ’ innealtóireacht ghairmiúil in Éirinn .

electrical Engineers Institution of Engineers of Ireland is the regulatory organisation for professional engineering in Ireland .

eclr:13830

Leictreoirí Is comhlacht deonach féinrialaithe é Clár Conraitheoirí Leictreacha na hÉireann ( RECI ) do thionscal conraitheoirí leictreacha .

Electricians Register of Electrical Contractors of Ireland ( RECI ) is a voluntary self-regulatory body for the electrical contracting industry .

eclr:13831

is fusa i bhfad ábhar a fhormhéadú nuair a bhíonn bealaí níos neamhfhoirmiúla ídithe agat .

Escalating a matter is considerably easier when you have exhausted less formal routes .

eclr:13832

an Lárionad Eorpach do Thomhaltóirí ( ECC ) Cuireann an ECC seirbhís faisnéise agus comhairle saor in aisce ar fáil ar chearta tomhaltóirí faoi dhlí an AE .

European Consumer Centre ( ECC ) The ECC provides a free information and advice service on consumer rights under EU law .

eclr:13833

léirítear le hídiú na mbealaí níos neamhfhoirmiúla freisin gur ghlac tú le gach céim réasúnach chun do ghearán a shásamh sula ndéanann tú gearán go foirmiúil .

Exhausting less formal routes also demonstrates that you took all reasonable steps to redress your complaint before complaining formally .

eclr:13834

Ceardaithe Ginearálta agus Ceirdeanna Eagraíocht ionadaíoch do cheirdeanna agus do ghairmeacha é Cumann Náisiúnta na Máistircheardaithe .

general Craftsmen and Trades The National Guild of Master Craftsmen is a representative organisation for trades and professions .

eclr:13835

go hiondúil ní féidir an dearbhán a úsáid ach le soláthraí seirbhísí nó díoltóir ar leith .

generally you can only use a voucher with a particular service provider or retailer .

eclr:13836

is féidir dul i dteagmháil le HomeBond tríd an ríomhphost : headoffice @ homebond.ie nó ar an teileafón ag 1850 306 300 .

Homebond can be contacted by email : info @ homebond.ie or by telephone 1850 306 300 .

eclr:13837

láithreán Gréasáin : http : / / www.askcomreg.ie / R-phost : consumerline @ comreg.ie

Homepage : http : / / www.askcomreg.ie / Email : consumerline @ comreg.ie

eclr:13838

láithreán Gréasáin : http : / / www.consumerhelp.ie /

Homepage : http : / / www.consumerhelp.ie /

eclr:13839

láithreán Gréasáin : http : / / www.coru.ie / R-phost : info @ coru.ie

Homepage : http : / / www.coru.ie / Email : info @ coru.ie

eclr:13840

láithreán Gréasáin : http : / / www.eccireland.ie / R-phost : info @ eccireland.ie

Homepage : http : / / www.eccireland.ie / Email : info @ eccireland.ie

eclr:13841

láithreán Gréasáin : http : / / www.financialombudsman.ie / R-phost : enquiries @ financialombudsman.ie

Homepage : http : / / www.financialombudsman.ie / Email : enquiries @ financialombudsman.ie

eclr:13842

cén chaoi a n-oibríonn réiteach malartach ar dhíospóidí ?

how does alternative dispute resolution work ?

eclr:13843

conas iarratas a dhéanamhMás maith leat gearán a dhéanamh le ComReg , tig leat é a dhéanamh ar teileafón , ar facs , ar ríomhphost nó tríd an ghnáthphost .

how to applyIf you wish to make a complaint to ComReg , you can make it by phone , fax , e-mail or by post .

eclr:13844

conas iarratas a dhéanamh Tá réimse eagraíochtaí agus gníomhaireachtaí ann atá in ann cabhrú leat do chearta a fhorfheidhmiú i gcúinsí ar leith .

how to apply There is a range of organisations and agencies that can help you to enforce your rights in specific circumstances .

eclr:13845

mura n-oibríonn an teagmháil dhíreach leis an gcomhlacht chun do shásaimhse , ba chóir duit gearán a dhéanamh ansin chuig an gcomhlacht iomchuí gearán más ann do cheann éigin mar sin .

if direct contact with the company does not work to your satisfaction , you should then complain to the appropriate complaints body if there is one .

eclr:13846

má ghlacann tú le nóta sochair seans nach mbeidh tú in ann aisíoc a éileamh níos déanaí .

if you accept a credit note you may not be able to ask for a refund afterwards .

eclr:13847

má bhíonn tú ag déanamh gearáin ar ghuthán , déan cinnte de go ndéanann tú taifead ar mhionsonraí na nglaonna .

if you are complaining by telephone , make sure you record details of the calls .

eclr:13848

má bhíonn tú míshásta le hearraí a fuarthas faoi chomhaontú cíosa tomhaltóra , ba chóir duit do ghearánsa a dhéanamh don miondíoltóir a dhíol na hearraí leat .

if you are dissatisfied with goods received under a consumer hire agreement , you should make your complaint to the retailer who sold you the goods .

eclr:13849

má tá tú míshásta go fóill , féadfaidh tú do ghearán a thabhairt chuig Biúró Ombudsman na Seirbhísí Airgeadais .

if you are still unsatisfied , you may take your complaint to the Financial Services Ombudsman ’ s Bureau .

eclr:13850

má íocann tú as mír le hairgead tirim , iarr ar admháil agus coinnigh sábháilte í .

if you do pay for an item in cash , ask for a receipt and keep it safe .

eclr:13851

má tá conradh scríofa nó tuairisc de na hearraí nó seirbhísí agat , léigh an méid a mhaítear ann .

if you have a written contract or description of the goods or services read what it states .

eclr:13852

más gearán i gcoinne miondíoltóra nó soláthróir seirbhíse i mBallstát eile den AE é do ghearán is féidir le LET Éire comhairle a chur ar fáil duit maidir le do chearta a fhorfheidhmiú

if you live in Ireland and your complaint is against a retailer or service provider in another EU Member State the European Consumer Centre Ireland will be able to provide you with advice on enforcing your rights .

eclr:13853

má d ’ íoc tú le cárta dochair nó creidmheasa féadfaidh an díoltóir tú a aisíoc tríd an gcárta seachas le hairgead tirim .

if you originally paid for the goods on a credit or debit card , the retailer may refund the credit or debit card instead of giving cash .

eclr:13854

más aisíoc atá i gceist , is fiú cuimhneamh nach míníonn An tAcht Um Dhíol Earraí Agus Soláthar Seirbhísí , 1980 an chaoi chun aisíoc a dhéanamh .

if you take a refund it is worthwhile noting that The Sale of Goods and Supply of Services Act , 1980 does not state how a refund should be made .

eclr:13855

sa mhullach air sin , tá an NCA freagrach as réimse fairsing dlíthe um chosaint tomhaltóirí a fhorfheidhmiú .

in addition , the NCA is responsible for the enforcement of a wide range of consumer protection laws .

eclr:13856

Information Is cuideachta í soláthraí seirbhíse airgeadais in Éirinn a phléann le coigilt airgid , le hárachas , le baincéireacht , le stocbhróicéireacht nó le seirbhís airgeadais éigin eile .

information A financial service provider in Ireland is a firm that deals with saving money , insurance , banking , stockbroking or other financial service .

eclr:13857

eolas Má ghlactar le gearán a dhéanann tú tar éis earraí neamhfheidhmeacha nó lochtacha a cheannach , tá tú i dteideal earra nua , deisiú nó aisíoc a fháil .

InformationIf you buy unfit or faulty goods and you complain successfully to the retailer you are entitled to a replacement , a repair or a refund .

eclr:13858

eolas Má bhíonn díospóid agat le comhlacht in Éirinn nó in aon áit eile san AE ba chóir duit ar an gcéad dul síos iarracht a dhéanamh an díospóid a réiteach go díreach leis an gcomhlacht .

information If you have a dispute with a company in Ireland or elsewhere in the EU you should attempt to solve the dispute in the first instance directly with the company .

eclr:13859

tá faisnéis maidir le gearán a dhéanamh ar fáil ar láithreán gréasáin na Comhairle .

information on making a complaint is available on the Council ' s website .

eclr:13860

eolas Nuair a cheannaíonn tú earraí nó seirbhísí in Éirinn nó i mBallstát eile de chuid an AE , bíonn cearta áirithe agat faoin reachtaíocht tomhaltóirí .

information When you buy goods or services in Ireland or another EU Member State you will have certain rights under consumer legislation .

eclr:13861

mar sin féin , i gcásanna áirithe , oibreoidh ComReg le daoine eile nó le heagraíochtaí .

in some cases , however , ComReg will work with other people or organisations .

eclr:13862

is ann do Chaighdeáin Éireannacha ( I.S. 813 nó I.S. 820 ) chun tú féin a chosaint ó obair faoi bhun an chaighdeáin , rud a d ’ fhéadfadh a bheith marfach i gcás shuiteáil nó deisiúchán trealaimh gáis .

Irish Standards exist ( I.S. 813 or I.S. 820 ) to protect you from sub standard work , which , in the case of gas equipment installation or repair , could be deadly .

eclr:13863

bíonn sé deacair ar uairibh fios a bheith ag duine faoin áit chun gearán a thabhairt nó faoin té ar chóir duit do ghearán a thabhairt faoina mbráid .

it can be difficult sometimes to know where to complain or to whom you should address your complaint .

eclr:13864

Moltar duit labhairt le ‘ cinnteoir ’ ar nós forbhreathnóra nó bainisteora a bhféadfadh an t-údarás a bheith acu chun aisíoc nó ionadaí a thabhairt chugat .

it is advisable to speak to a ' decision-maker ' such as a supervisor or a manager who may have the authority to give you a refund or replacement .

eclr:13865

tá Bord Clárúcháin á bhunú aici do gach ceann de na gairmeacha beatha seo , chomh maith le struchtúr coiste chun déileáil le gearáin a dhéantar in aghaidh gairmithe cláraithe .

it is in the process of establishing a Registration Board for each of these professions , as well as a committee structure to deal with complaints made against registered professionals .

eclr:13866

tá siad mar chuid den líonra atá ar fud an AE agus déanann an Ghníomhaireacht Náisiúnta do Thomhaltóirí agus an Coimisiún Eorpach iad a chomh-mhaoiniú .

it is part of an EU-wide network and is jointly financed by the National Consumer Agency and the European Commission .

eclr:13867

tá sé féinrialaithe agus oibríonn sé cód cleachtais .

it is self-governing and operates a code of practice .

eclr:13868

ionad Macra 1 Sráid na Faiche Baile Átha Cliath 7 Éire

Macro Centre 1 Green Street Dublin 7 Ireland

eclr:13869

is í ceann de na haidhmeanna atá aige ná caighdeáin na heitice agus an iompair ghairmiúil a chothabháil .

one of its aims is to maintain standards of professional ethics and conduct .

eclr:13870

radharceolaithe agus radharceolaithe Oftalmacha Déanann Bord na Radharcmhastóirí traenáil agus clárú ar na radharceolaithe optalmacha agus rialaíonn sé cleachtadh na radharceolaíochta .

opticians and ophthalmic opticians Bord na Radharcmhastóirí ( Opticians Board ) train and register optometrists and control the practice of optics .

eclr:13871

tugtar eagraíochtaí Réiteach Malartach ar Dhíospóidí ar eagraíochtaí a sholáthraíonn bealaí malartacha chun díospóidí thromchúiseacha a réiteach .

organisations that provide alternative ways of resolving serious disputes are called Alternative Dispute Resolution organisations .

eclr:13872

is féidir leis na daoine ar tairgeadh seirbhísí dóibh nó a lorg soláthar seirbhíse ón institiúid airgeadais gearáin a thabhairt chuig an mBiúró freisin .

people who have been offered services or have sought the provision of service from the financial institution can also make complaints to the Bureau .

eclr:13873

Poitigéir Is comhlacht reachtúil é Cumann Cógaiseoirí na hÉireann ( CCÉ ) a bunaíodh faoin Acht Cógaisíochta 2007 mar an rialálaí cógaisíochta .

pharmacists The Pharmaceutical Society of Ireland ( PSI ) is a statutory body , established under the Pharmacy Act 2007 as the pharmacy regulator .

eclr:13874

tá na hoibreoirí poist údaraithe ag ComReg go léir ar liosta ar láithreán gréasáin ChomReg .

postal operators authorised by Comreg are listed on Comreg ’ s website .

eclr:13875

cruthúnas ceannaigh Is í d ’ fhreagracht í a chruthú gur cheannaigh tú na hearraí nó na seirbhísí a bhfuil tú ag gearán fúthu .

proof of purchase It is your responsibility to prove that you bought the goods or services that you are complaining about .

eclr:13876

Rataí Tá na seirbhísí ó Bhiúró Ombudsman na Seirbhísí Airgeadais saor in aisce .

rates Services from the Financial Services Ombudsman Bureau are free .

eclr:13877

RataíNíl táille ar bith ar ghearán a dhéanamh le ComReg .

RatesThere is no charge for making a complaint to ComReg .

eclr:13878

Aisíocaíochtaí / Nótaí sochair / Dearbháin Má cheannaíonn tú earraí lochtacha agus má dhéanann tú gearán rathúil leis an miondíoltóir tá tú i dteideal ceann nua , deisiúchán nó aisíocaíocht a fháil .

Refunds / Credit notes / Vouchers If you buy faulty goods and you complain successfully to the retailer you are entitled to a replacement , a repair or a refund .

eclr:13879

is í aidhm na rialálaithe iomaíocht a chur chun cinn ach a chinntiú go mbeidh dóthain seirbhísí ar phraghsanna réasúnta ag tomhaltóirí soghonta .

Regulators aim to promote competition while ensuring vulnerable consumers have sufficient services at reasonable prices .

eclr:13880

ina áit sin , féadann tú deisiúchán , ionadaí nó aisíoc a iarraidh ag brath ar na hearraí a bhíonn i gceist agus ar chúinsí eile nach iad .

remember : a repair , a replacement or a refund are all possible options where goods are faulty .

eclr:13881

Cuimhnigh , má thagann tú ar athrú intinne faoi earra a cheannaigh tú níl tú i dteideal é a thabhairt ar ais nó aisíoc a fháil .

remember , if you change your mind about a product you are not entitled to either return the goods or to a refund .

eclr:13882

Cuimhnigh nach nglacfaidh Ombudsman na Seirbhísí Airgeadais le cás ach amháin tar éis d ' ídiú mheicníocht na ngearán foirmiúil de chuid na hinstitiúide airgeadais .

remember , the Financial Services Ombudsman will only take on a case after the formal complaints mechanism of the financial institution has been exhausted .

eclr:13883

rialacha Bíodh do chearta ar eolas agat Bíodh do chearta ar eolas agat sula ndéanann tú gearán .

rules Know what your rights are Before you make a complaint be aware of your consumer rights under the law .

eclr:13884

rialacha Cén áit ar cheart dom an gearán a dhéanamh ?

rules Where should I complain ?

eclr:13885

ó 7 Feabhra 2013 , ní féidir leis gearáin a shaothrú i gcoinne Chorparáid na hÉireann um Réiteach Bainc ( IBRC ) gan toiliú na hArd-Chúirte .

Since 7 February 2013 , it cannot pursue complaints against the Irish Bank Resolution Corporation ( IBRC ) without the consent of the High Court .

eclr:13886

comhlacht iomchuí gearán Má tá tú fós míshásta tar éis duit do ghearán a thabhairt chuig an miondíoltóir nó an soláthraí seirbhíse , b ’ fhéidir go dteastódh uait a dhul chuig comhlacht gearán .

some consumer complaints bodies have the power to prosecute offenders , others have the power to make recommendations or non-binding directions .

eclr:13887

go bunúsach , tá ceithre phríomhchineál eagraíochta ann a fhaigheann Réiteach Malartach ar Dhíospóidí .

some organisations have a number of functions in addition to dealing with consumer complaints .

eclr:13888

Forfheidhmíonn roinnt comhlachtaí gairmiúla agus cumainn thrádála , ar nós an Údarás um Chaighdeáin Fhóghraíochta in Éirinn cóid chleachtais .

some professional bodies and trade associations , such as the Advertising Standards Association for Ireland have codes of practice that they enforce .

eclr:13889

Suirbhéirí Is é Cumann na Suirbhéirí Cairte Éireann ( SCSI ) an comhlacht gairmiúil do Shuirbhéirí Cairte .

Surveyors The Society of Chartered Surveyors Ireland ( SCSI ) is the professional body for Chartered Surveyors .

eclr:13890

Chuaigh an Biúró i mbun oibre den chéad uair ar 1 Aibreán 2005 .

the Bureau commenced it ' s work on 1 April 2005 .

eclr:13891

is í an Chomhairle a fhorordaíonn teorainneacha um méid na dámhachtainí ar féidir a bhronnadh .

the Council also prescribes limits on the amount of awards that can be granted .

eclr:13892

is féidir leis an gComhairle ceist a chur faoi chumas an fhiaclóra chláraithe chun fiaclóireacht a chleachtadh .

the Council can inquire into a registered dentist ’ s fitness to practise dentistry .

eclr:13893

tá ceangail dlí ag cinneadh an eadránaí agus rialaíonn dlíthe an próiseas ( Acht Eadrána 2010 ) .

the decision of the arbitrator is legally binding and the process is governed by law ( Arbitration Act 2010 ) .

eclr:13894

féadfaidh an ECC cabhrú chun díospóidí trasteorann a réiteach i dtaca le hearraí agus seirbhísí chomh maith .

the ECC can also help solve cross-border disputes regarding goods and services .

eclr:13895

ón 1 Aibreán 2005 is feidir leis an Ombudsman um Sheirbhísí Airgeadais fiosrú a dhéanamh má tá tú míshásta le le hinstitiúid airgeadais .

the Financial Ombudsman Service will help you with complaints about financial institutions or insurance companies and pensions companies have their own ombudsman .

eclr:13896

bunaíodh Biúró Ombudsman na Seirbhísí Airgeadais faoin Acht um Údarás an Bhainc Cheannais agus na Seirbhísí Airgeadais 2004 .

the Financial Services Ombudsman Bureau was established under the Central Bank and Financial Services Authority Ireland Act 2004 .

eclr:13897

comhairle Ombudsman na Seirbhísí Airgeadais Oibríonn an tOmbudsman faoi Rialacháin a rinne Comhairle Ombudsman na Seirbhísí Airgeadais le ceadú roimhré an Aire Airgeadais .

the Financial Services Ombudsman Council The Ombudsman works under Regulations made by the Financial Services Ombudsman Council with the prior approval of the Minister for Finance .

eclr:13898

tá Ombudsman na Seirbhísí Airgeadais tar éis treoir a fhorbairt do ghearánaithe anseo .

the Financial Services Ombudsman has developed a guide for complainants here .

eclr:13899

is oifigeach neamhspleách é Ombudsman na Seirbhísí Airgeadais arb é a shainchúram ná chun gearáin neamhréitithe na dtomhaltóirí i leith soláthraithe airgeadais a fhiosrú , a idirghabháil agus a bhreithniú .

the Financial Services Ombudsman is an independent officer whose remit is to investigate , mediate and adjudicate unresolved complaints of customers about financial service providers .

eclr:13900

Glacfaidh Biúró Ombudsman na Seirbhísí Airgeadais le gearáin ó ghnólachtaí beaga freisin ( .i. comhlachtaí le láimhdeachas bliantúil níos lú ná 3,000,000 euro ) .

the Financial Services Ombudsman ’ s Bureau will also receive complaints from small businesses ( i.e. companies with an annual turnover of less than 3,000,000 euro ) .

eclr:13901

is í príomhaidhm na Comhairle ná cleachtadh an leighis agus an altranais tréidliachta a rialáil chun leasa an phobail .

the main function of the Council is to regulate the practice of veterinary medicine and nursing in the public interest .

eclr:13902

Oifig neamhspleách iad an Ghníomhaireacht Náisiúnta do Thomhaltóirí ( NCA ) , a bunaíodh ar bhonn reachtúil i mBealtaine 2007 , atá freagrach as comhairle agus faisnéis a chur ar fáil do thomhaltóirí .

the National Consumer Agency ( NCA ) , is an independent office , established on a statutory basis in May 2007 , with responsiblity for providing advice and information to consumers .

eclr:13903

níl sé d ’ fheidhm ag an NCA chun sásamh a bhaint amach duit , ach corruair , má ghearrtar fíneáil ar thrádálaí , d ’ fhéadfaí an fhíneáil a bhronnadh ort .

the NCA does not have a role in obtaining redress for you but sometimes , if a trader is fined , the fine may be awarded to you .

eclr:13904

déanann an NCA monatóireacht ar an Acht um Dhíol Earraí agus Soláthar Seirbhísí , 1980 agus féadfaidh siad trádálaithe a ionchúiseamh mar gheall ar shárú an dlí .

the NCA monitors the Sale of Goods and Supply of Services Act , 1980 and may prosecute traders for breaches of the law .