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2018-08-14T13:50:25-04:00 | Desktop | 2 | review | I flew Singapore AL on an Asian round trip through Bangkok and Singapore, and the quality of service on board was simply excellent. Unfortunately I have to fly regularly with the consistently poor British Airways on one of their monopoly routes, so the contrast was even greater.
On the long haul flights to and from Singapore, I was fortunate to fly on aircraft with their 'old' business class seating, which is quite a bit more spacious than their new style, which I experienced on one of their 787s between Bangkok and Singapore.
But the real difference is the attentiveness and personal quality of their service. Nothing is too much trouble, and they really bend over backwards to make the flight as comfortable and pleasant as possible. British Airways should send all their Customer Managers on a crash course with either SIA or Thai to see how it should be done. | Top notch | 2 |
2018-08-14T10:07:21-04:00 | Mobile | 2 | review | I have started flying with Singapore as a means for seeing my boyfriend. It is the only flight that gets me from england to Texas without layovers. The meals provided are good and movies, etc are available which is great for the long-haul flight of 10 hours. Makes the flight seem less boring. Theyre a great airline and I always enjoy flying with them! | Great airline | 0 |
2018-08-14T04:59:47-04:00 | Desktop | 2 | review | They have a separate registering desk for non-economic classes. We got our luggage as soon as we arrived in paris, much earlier than the other passengers (1h earlier)
Excellent service on board. Staff nice and helpful
good choice of meals
excellent choice of movies | Excellent hotel, mixed feelings about the restaurant | 0 |
2018-08-14T04:56:23-04:00 | Desktop | 2 | review | Flight on time.
The service on board is excellent. Stewardess are nice and helpful
The food was correct.
Very good choice of movies and entertainment | Premium service | 0 |
2018-08-14T00:24:51-04:00 | Mobile | 0 | review | For an airline, that's supposed to be number 1 airline I found the call centre with very poor service and the flight attendants seemed overworked the new 787-10 was the only good thing I couldn't find was disappointed will stick to Thai Airways for now on far better service | Bad service from a call centre | 2 |
2018-08-13T19:53:22-04:00 | Mobile | 2 | review | Economy travel is rarely noteworthy, however when our connecting flight was delayed due to bad weather, it caused us to miss the next connection out of Singapore. Upon arrival the airline had already booked us on the next available flight and arranged for our overnight accommodation and meals at the Crowne Plaza Hotel at Changi airport. The efficiency and service from the airline for a delay which they technically had no control over, is to be applauded. | Well done. | 2 |
2018-08-13T14:43:48-04:00 | Mobile | 2 | review | It was night flight so spending it mostly sleeping and it was ok.
Got the bulkhead seat at their new dreamliner 787-10 and the seat is good just not wide enough compare with their older seat. But now you can put your leg straight. So back to preference.
The food is good as always with sq and crew also great but somehow they kept running out of the famous sq teddy bear lately dunno why.
Wish they stock more of their teddy bear.
The service is a little bit mixed right now with sq especially on business class depending on the crew.
Sometimes good sometimes just ok depending on the crew.
Nice overall flight with sq as always. | Mixed review on their new seat | 1 |
2018-08-13T10:51:00-04:00 | Mobile | 2 | review | On par with most other airline premium economy, although the seat felt more narrow than others companies I have flown,
The services is very good and the food is nice.
Earphones are noise cancelling with an OK selection of film, TV and Music to choose from.
In all a good experience but whereas on other airlines premium economy feels like a downgraded business class, this felt more like an upgraded economy -
| Good Standard for premium economy | 1 |
2018-08-13T08:46:02-04:00 | Desktop | 2 | review | had a great flight for both sectors and after flying i can say that yes SQ is perhaps the best airlines in world, their economy class services were way better than any other say emirates, etihad, ethiopian, china southern etc.
would always recommend SQ over any other airlines | best economy experience | 1 |
2018-08-13T03:03:07-04:00 | Desktop | 1 | review | Had to cut short our holiday in Australia for sudden bereavement , and other reasons in family. the airline would not transfer our tickets to a departure 2 weeks earlier , we had to cancel our flights first before we could rebook , and then pay for 2 seats as well , as it was we had to get home so we paid .Staff in Flightcenter Manly were very helpful and did all they could for us ,many thanks to them , but disappointed with airline , probably will not fly with them again . | Cut short holiday | 0 |
2018-08-13T01:29:40-04:00 | Desktop | 1 | review | I have always patronized Singapore Airlines due to the comfort whenever I travel.
However, for this flight, I was quite disappointed since the aircraft was old & carpet was moldy. The aircon was also turned down. I did not want to complain to the FA since I thought that I was the only one feeling warm. However, after a brief chat with other passengers, they too, felt that it was uncomfortably hot. I was sweating in my seat. I had to fan my son while he fell asleep.
Prior to the flight, I encountered an incident with ground staff [NOT from Singapore Airlines, but outsourced]. Upon checking-in I requested for priority boarding for my parents who are both senior citizens. Check-in staff said I should coordinate with boarding gate staff. When the gates opened, I again repeated my request and was told to just seat them near the boarding doors. Come boarding time at Gate F33 on August 12 at approximately 7PM, we followed the boarding sequence. When the staff called out to board younger children & elderly, I requested to board my parents. She rudely stated that they are not seniors and if they are considered seniors then everyone else should be given priority. I reasoned that they were seniors and she just shushed me and said to go ahead.
Whether or not this reaches the right party to take notice of my complaint, it really does not matter. I just wanted to post it to make sure that such incident does not happen again, specially to senior citizens. | Service downgrade ?! | 1 |
2018-08-12T23:55:26-04:00 | Desktop | 2 | review | Like Singapore Airlines a lot. Very good customer service, very kind and very quick response to passengers needs. The plane was very new and clean, however leg room was not great and the seat felt a little bit small. Food was okay but i noticed the meal sizes have gone smaller since i traveled with them back in 2016. The in flight entertainment system is good but internet is not free. Have used internet services free of charge with different airlines, however i would recommend Singapore Airlines to any one. They got my tick of approval | Like Singapore Airlines | 1 |
2018-08-12T23:04:16-04:00 | Desktop | 2 | review | I cannot speak highly enough about our flight with Singapore Airlines the flight attendants were very helpful, nothing was a bother to them, the food was great far better then a lot of other airlines flight, entertainment good and the seats quite comfortable. | Travelling with Singapore irlines | 0 |
2018-08-12T15:01:37-04:00 | Desktop | 2 | review | What can one say about Singapore Airlines but give them the praise and accolades that they deserve. From the time one checks in their baggage , the service attendants are so courteous and helpful, to ensure our mind are at ease and to ensure our comfort on board will be enjoyed to the full.
The on board service hostesses are the best, very attentive and nothing is too much trouble for these beautiful ladies to do for you, as well as all the other on board staff.
I will certainly be e using Singapore Airlines in the future whenever possible. | From Perth to Hanoi in comfort | 0 |
2018-08-12T14:49:53-04:00 | Desktop | 1 | review | We flew 11 hours and only 2 meals were served (at the start and end). We asked about the middle meal/snack and they said it was coming. It need did. No explanation.
Very disappointing. | What happened to the meals??? | 1 |
2018-08-12T14:04:35-04:00 | Desktop | 2 | review | We went up and back to Singapore flying Singapore airlines and it was a lovely flight great crew and service lots of room we sat by a bulk head and plenty of leg room flight only half full on the way home so everyone had 3 seats to them selves | Great service and staff | 0 |
2018-08-12T10:52:08-04:00 | Desktop | 2 | review | Flew the A380 service. Planes are looking a bit tired now, and the seat design really doesn’t work well for sleeping. The foot well is too small. The service and food is excellent and almost compensated for the seats. If I had to choose who to fly from Melbourne to London I’m afraid it would be Etihad. Their business class package is excellent and the little bar on the 380’s offers an excellent break from the seats. | Excellent service let down by seats | 1 |
2018-08-12T07:54:51-04:00 | Desktop | 2 | review | From Singapore to Manila on the new Boeing 787-10, I already flew in this plane before with SQ so I knew it was going to be a good flight. I managed to get the nice private seats (2 seats instead of 3 in the row) at the back of the plane for me and my girlfriend which was great. Legroom is excellent. FA's are friendly as always. The whole 3 hr flight was very comfy, I wish it was even longer so I could sleep a bit.
The food was good, but we asked for fish and got chicken instead, I think the same happened to the person in the seat in front so there was a mix up with the meals. I had white wine with the meal, I don't drink wine often but that was nice. Even though there was some sort of desert in the meal, they did give ice cream also afterwards. I had Heineken beer for the rest of the flight, I totally forgot to ask for the Singapore Sling!
The short flight was great and I really want to try their long haul flights in the future. | Great flight with SQ to Manila | 0 |
2018-08-12T03:29:31-04:00 | Desktop | 1 | review | Managed to get an upper deck economy seat which definitely helps with trying to get some sleep. The side bunker is useful if you want to try and work as you can spread out a little bit - don't get excited I said a LITTLE bit.
I'd say Singapore Airlines headrests are the best of the bunch as I didn't need the added travel scarf that I use for support.
Meals were very average I had a lacto-ovo vegetarian as prefer to get heaps of veg and fruit.
Air stewards did a great job on a very bumpy last leg which saw them sitting on the floor at one stage because they couldn't get back to their seats before some really big turbulence hit. I couldn't do their job - all credit to them.
As per my title there is not much to differentiate the big airlines from each other so the choice comes down to routes and times and how it all fits. | Not much to differentiate the big guys | 0 |
2018-08-12T01:24:04-04:00 | Desktop | 2 | review | Short flight from SIN to BKK. This flight was with an older A330-300 plane, even though it's old, it's clean and has good legroom. Quickly after taking off they have to start serving meals, the meal itself was good. For desert there's ice cream. The IFE is an old one and not so much enjoyable to watch a film on it, also every few seconds there's a squeaking sound I can hear while using headphones. Other than that it was a decent short flight (about 2 hours). | Short flight to BKK | 0 |
2018-08-12T00:36:21-04:00 | Mobile | 2 | review | We flew Singapore Airlines from Brisbane to Ho Chi Minh City return The flight was excellent and on time. The cabin crew were very helpful and pleasant. Would not hesitate to fly with them again ✈️ | Brisbane to Ho Chi Minh City | 0 |
2018-08-11T22:36:29-04:00 | Desktop | 1 | review | Had the misfortune of flying with Singapore to and from London on Premium Economy - the service was poor and the seats uncomfortable and cramped. The food was very average when compared to other top airlines like Emirates or AirNZ. Won't be flying with them again. | Premium Economy is rubbish | 3 |
2018-08-11T19:30:22-04:00 | Desktop | 1 | review | Felt that over the years the their quality of service has dropped . Food wise so so . On return flight the air steward even throw tantrum by not smiling when serving food and roll her eyes . | Short trip on SQ | 0 |
2018-08-11T18:22:08-04:00 | Desktop | 2 | review | We had wonderful flights from California all the way to Bali, then back home.
We flew Economy and had enough room. Small foot rest , seats reclined nicely and a ton of food!
I couldn't believe all the food! Handed out snacks inbetween meals. They even gave us a sandwich as we were landing in case we got hungry waiting for our luggage! Nice touch.
The staff kept us very hydrated on the flights. Always offering water and orange juice frequently through out the flight.
My daughter was so impressed with Singapore, that she wants to study abroad in Singapore for a semester. She's currently studying Electrical Engineering at San Diego State University, and can't wait to go back to Singapore. Of course, she will be flying Singapore Airlines! | Great flights! | 2 |
2018-08-11T17:13:10-04:00 | Desktop | 1 | review | Although the seating & legroom are much better in Premium Economy (which is not cheap) the service on this flight was very poor. The hostesses & stewards seemed unhappy. The usual attention you receive (we have flown with Singapore on many occasions) was not there. They were not attentive had to ask for drinks etc. The toilet I used (on several occasions) was quite dirty & no toilet paper or hand towels had to tell steward (who then attended to it) The temperature in flight was very cold & the blankets supplied are NOW quite thin. This was a quite uncomfortable 14 hr flight. Perhaps this was a one off!!! But be aware | Poor Service & Uncomfortable flight | 1 |
2018-08-11T15:39:35-04:00 | Desktop | 0 | review | I travelled in Premium Economy a couple of days ago and I was very disappointed with everything. The service was poor and without a smile. Food was same as Economy, served in plastic containers and options not great. Leg rest is close to the seat so no matter what your height, your thighs sit on it! Unable to sleep as seats are too hard and uncomfortable and mine only reclined a little bit as something was wrong with it. I asked the stewardess but she told me that couldn't be helped! Entertainment was limited with not many recent movies. Only good thing was the extra leg room in front which wasn't worth paying double the cost of economy! I am put off flying with Singapore Air. If you're looking for excellent service, food and entertainment, fly Air NZ Premium Economy. They are definitely a cut above the rest! | Disappointing | 1 |
2018-08-11T15:10:37-04:00 | Desktop | 2 | review | We have flown many times with Singapore Airlines, always find them very efficient, good cabin service and a comfortable flight. We went to Singapore for a week. Singapore Airlines at Changi now has a self service check in procedure - couldn't print our boarding passes in advance - we managed but not easy for Seniors who are technically challenged. Once you have your boarding pass, and your luggage label, you move to the next automated system which is to check in your bag. Again, fortunately quite a simple procedure, but if we had been stuck, there was no one around to help us. Cabin staff on the flight home to Sydney were excellent, very attentive, I stood up with them in the preparation area for a while, all of the crew were so friendly, and good to talk to. | Singapore adventure | 0 |
2018-08-11T04:23:50-04:00 | Mobile | 0 | review | The air staff were terrible. One air hostess was obsessed with turning passenger’s tv screens off even if they weren’t asleep. All staff just walked past aisles with drink trays not really offering them. They easily get distracted when asking people what they want to drink and just walk off and forget that they even asked. They didn’t care about the passengers at all, too busy doing petty things like messing with people’s touch screens!! For a 14 hour flight you want a nice, smooth, relaxing, stress-free flight which I didn’t get. Awful! | Staff need serious training and customer service skills | 6 |
2018-08-11T01:02:45-04:00 | Mobile | 2 | review | It's the first time I flew this airline. Had heard such 2 reviews. It was actually better than the reviews. Spacious flat beds. The staff are extremely hospitable and efficient. Loved the food. As expected is was bang on time. | Superb | 1 |
2018-08-11T00:19:50-04:00 | Desktop | 2 | review | Flew Singapore airlines. There was plenty of food. It kept coming the whole time. Drinks available whenever you wanted them. Economy has little space to move around and it’s a long flight. Changi airport on the stop over was easy to navigate. A train moves you to different areas. We just walked from one end to the other. Not hard. It was good to stretch the legs. The wait wasn’t to long. Movies on the plane were out of date. | Long haul | 0 |
2018-08-11T00:14:50-04:00 | Desktop | 2 | review | SQ started using their new Boeing 787-10 for one of their flights between Manila and Singapore and I was lucky enough to be on that flight which is the early morning flight to Singapore. I find it great how SQ has boarding sequence, makes boarding the plane less chaotic. On boarding the plane you are greeted nicely by the FA's and shown your seat (if they are not helping another passenger already). Before taking off they provide hot towels, it's a nice touch!
The plane is new and beautiful outside and inside. I like the electronic window darkening. I'm a tall guy and I find the legroom to be good enough (Economy). The plane has a 3-3-3 configuration, but all the way at the back of the plane at row 74 and 75 there's 2 lovely seats for couples, so no third person in that row. I was not lucky enough to get it for me and my girlfriend (on return to Manila I managed to reserve it).
This was an early morning flight. I had fish for breakfast and it was good, but I felt like something was missing from the meal, maybe yogurt would have been nice. The IFE is great, the new displays are bigger. I managed to watch a film before the plane landed in Singapore.
It was a short flight, but it made me really want to try their long haul flights in the future. Being one of the best airlines in the world, they surely did not disappoint. | New SQ Boeing 787-10 | 0 |
2018-08-11T00:08:02-04:00 | Desktop | 2 | review | Boarding at PER was very easy, and the flight attendants were super helpful and friendly. The aircraft we flew was an A330-300 and the seats had a lot of legroom for economy class. The hot towels they handed out just before boarding were great; very refreshing. Food was ok, but considering that it is plane food, it was pretty good. Great entertainment selection and seats were very comfortable. The flight was very smooth, along with takeoff and landing. Would definitely fly SIA again. | Superb Flight | 1 |
2018-08-10T23:23:30-04:00 | Mobile | 2 | review | Booked with Singapore Airlines between London and Auckland.
London to Singapore was managed by Singapore Airlines and Singapore to Auckland was managed by Air New Zealand, part of their Star Alliance network.
All went well between London and Singapore and between Singapore and London. However, due to probable poor handover mechanisms, Air NZ wasn’t aware of my special meal request. My ticket stated to contact Air NZ directly to notify such requests but neither the airline reference nor the eTicket reference was recognised on Air NZ website. Tried calling Air NZ but gave up after 20 minutes of holding.
You can’t check-in via web in NZ for the return journey and will have to go to the airport to do so. These are few annoying downside of this alliance. It appears to be more a “marriage of convenience” rather than excellent customer experience. | Star Alliance - A marriage of convenience only | 1 |
2018-08-10T18:48:44-04:00 | Desktop | 2 | review | A very good boarding process, with a fairly full passenger list, but handled very quickly and efficiently. Once on board, a hot towel provided and then a dinner for the flight to Singapore. Unfortunately I don't sleep too well, if at all, on these long distance flights, so I was well prepared to watch the little screen, read a book or listen to some music. The stewardess' supplied me with a small cup of water on numerous occasions and I didn't feel too jet-lagged on arrival in Singapore. A long wait of about 6 hours for my connecting flight to Melbourne and again no problems with boarding the 2nd plane. Again the cabin service was extremely good and the meal(s) provided on this leg very enjoyable. I did manage to catch 40 winks for about 30 minutes and water was again provided on numerous occasions. Being right at the rear of the plane, does take a while to get off but I was quite content to sit and wait. I have flown with Singapore heaps of times and can't fault the cabin service or the crew in any way. It is always a pleasure. | A very good airline. | 1 |
2018-08-10T18:31:13-04:00 | Desktop | 2 | review | We useful Singapore as our launch pad to and from Europe with the first and last legs through Singapore Airlines. For this returning home flight we didn’t set up the bed, it was fine for the outbound leg, but we decided it was better to stay awake for the return leg. An excellent in aircraft experience- comfortable seating, nice food and great service. The Silver Kris business lounge in Singapore is very nice and the process for boarding fine although security scanning is at the gate so you need to add in extra time to clear that (I had a USB in my bag and this is the first airport out of eight that trip to rescan and search the bag which slowed us down). On the return leg to Canberra there is a stop in Sydney where you have to leave the aircraft, go through security again and reboard, however, much better than having to do the transfer to the domestic airport etc. | Business | 1 |
2018-08-10T14:02:21-04:00 | Desktop | 2 | review | Boarding at Sydney was a breeze, no lengthy queues and staff were excellent. The aircraft was an A380 and the seats were as promised very comfortable with plenty of leg room. The in flight service was also excellent and nothing was a problem. We had pre booked our meals through the “book the cook” option and thoroughly enjoyed them.
From Singapore we flew on to Heathrow also with Singapore Airlines as were our return flights to Sydney and each flight was as perfect. Comfortable seats, lovely, quiet aircraft and excellent service. Can’t wait to do it again. | Great flight | 1 |
2018-08-10T13:49:20-04:00 | Desktop | 2 | review | Traveled SYD -> SIN -> MAN with Singapore Airlines. Service was excellent, traveled in Premium Economy, well worth the extra. Changi airport would be the best airport I have been in anywhere in the world. | Aviation excellence! | 0 |
2018-08-10T11:47:54-04:00 | Desktop | 2 | review | We recently flew a daytime flight of 12 hours duration in premium economy and were physically very comfortable. The service was very good except we were only served two proper meals over that period. I for one was pretty hungry as a six hour gap is more than my stomach can handle. You can request snacks but a packet of peanuts does not generally hold off hunger for very long.
I also have to say that if you use the "book the cook" facility, this overrides any dietary issues you may have such as gluten free. So while i actually got the meals i booked, the other meals that i could not book ahead were not gluten free, which probably explains why i was so hungry. I could not eat the bread roll, the crackers or the dessert. This is a glitch in the system that SIA needs to address. | Comfortable but hungry | 0 |
2018-08-10T06:43:50-04:00 | Mobile | 1 | review | It was quite surprising to see the run down business class cabin on the A330. The casings of the seat was coming apart. Not something that you would expect to see on a SIA aircraft. | Time to upgrade A330 | 2 |
2018-08-10T06:18:04-04:00 | Mobile | 0 | review | Was on a purchased business class ticket from Bremen to Singapore. Unfortunately the Bremen leg to Frankfurt on Lufthansa code share prior to the Frankfurt to Singapore was cancelled due to technical fault. Lufthansa then routed me through Munich instead. However try as I might, I was unable to check in online even after reaching Munich 5 hours earlier and thus unable to book my seat or meals. Repeated checks with both the Lufthansa counters and the SQ gates said that they were unable to help or to issue my boarding pass until my flight was boarding as Lufthansa had not issued my ticket. Calls to the SQ call centre in Singapore also yielded a “sorry we are unable to help”. Only the staff at the gate during check in can help. I could not understand this as my colleagues on economy class were able to do so. Why would biz class treatment be any different or less? And if SQ can sell partners’ tickets then why are they not able to call Lufthansa to settle the issue for the customer? If both Lufthansa and SQ can’t help then who can? As such was unable to book my meals and was allocated a seat right outside the toilet.
Went to the Singapore Airlines office at Paragon to give feedback upon coming back to Singapore and their only response was that they can email my response to the general feedback channel. After letting me know they are contacting Lufthansa to look into this, there was no other reply. Further emails asking from when SQ can get back to me also dropped into a dark hole with no reply.
For a paid $9000 ticket, this is not the type of service I was expecting at all. It also was not a one off but was across all platforms - Online, call centre, office. If SQ is unable to deal effectively with partnering airlines then they should not be selling these tickets on behalf or as a bundle. Extremely disappointed.
| No response to feedback on ticket not reissued after connecting flight was cancelled | 3 |
2018-08-10T05:54:47-04:00 | Desktop | 2 | review | Very nice and welcoming cabin crew. Very new and modern planes. A great variety of entertainment. Good meals with metal cutlery which was a bonus. You could get extra refills of drinks such as wine or champagne if you ask. | great entertainment | 0 |
2018-08-10T05:05:40-04:00 | Mobile | 2 | review | I can honestly say that I will always make my search for international flights with Singapore first. The service on board is fantastic. Always friendly and helpful. Seating us very comfortable and prices make it affordable. Food is great. Small extras are tasty and readily available on request.
Thank you for a super flight | Beat Airline Ever | 0 |
2018-08-10T02:52:52-04:00 | Desktop | 0 | review | As soon as the cabin lights were dimmed the inconsiderate woman in the seat immediately in front of me reclined her seat as far as it would go. My seat wouldn't recline at all, as there was some problem with the chair. Measured with my fingers there was only 17cms between my chest and the set in front! Consequently all the way to Adelaide I felt as if I was in a low cost budget airline. I realise this is not the fault of Singapore Airlines, but combined with quite ordinary airline food it's enough for me to determine never to fly with this airline again. | flight experience | 2 |
2018-08-10T02:32:34-04:00 | Desktop | 2 | review | The difference between Premier and Std economy is primarily on the seating space. Unfortunately, I am someone who can only sleep when lying flat so the additional space and ability to recline more did not help. The food/beverage is also slightly better but not that much a difference from standard economy.
Service is already good with SIA but with Premier economy, there is a little more dedication considering that there are about 50 of such seats in that section.
Amenities are not much different from standard economy but the plus point is that it comes standard and you dont have to ask for it.
Overall, it was a 2 experience. | Good service and amenities on board | 0 |
2018-08-10T01:35:22-04:00 | Desktop | 1 | review | The standard legroom is average, too small for me, 6'3", so I'm forced to pay for a seat big enough for a tall westerner. This means I sit alongside the bassinet seats with the screaming babies, will receive service last, am unlikely to have a meal choice, or time for a second drink, and I can't check in online, or through the machine as they have to see that I'm physically able, so I have to que up to check-in, and yes, I have to pay extra for all this when flying SQ.
On this particular trip, the USB port on my seat didn't work, so I couldn't charge my noise-cancelling headset to drown out the screaming babies, and the in-flight entertainment system is so old that when I missed some dialog through the SQ earpiece (no noise-cancellation technology here) then tried to rewind a couple of seconds, it jumped back 8 minutes, so I had to sit through all that again. It's first generation, I've not seen these for some years now. The attendant offered a change of seat, but having paid extra for the babies and legroom, that seemed somewhat unappealing.
They also have no air control at the seat, they just hope that all 200 passengers want exactly the same temperature, somewhat ambitious during boarding, where many are hot from the process, and the cabin seems hotter. The attendant told me that the cabin is set for the "ideal cabin temperature", and I remain unsure how this was intended to solve the problem.
On the 2 side, it was clean, and we didn't crash, which was great, but in the 21st century, we expect a little better than SQ currently provide, especially when they financially discriminate against tall people. | Vintage fleet | 1 |
2018-08-09T22:33:14-04:00 | Desktop | 2 | review | Negotiating Changi Airport is not one of my favourite things to do. However, it does seem to get easier as one becomes more familiar with the layout. From landing to getting into the next departure area is on average a 45 minute hike. As is always the case with Singapore Airlines, service and standards are excellent. The business lounge could not be faulted for variety of food and quality. The flight was excellent, service exceptional - nice to have staff who listen - and the flight crew should be congratulated on the landing. From touchdown to engines stopped at the bay in Melbourne precisely 5 minutes. I understand it depends on a lot of factors, being ex-aircrew myself, but this was truly exceptional and did not involve massive amounts of reverse thrust either. Well done all round! | Great overall package | 1 |
2018-08-09T22:12:42-04:00 | Desktop | 2 | review | My wife and I flew with Singapore Airlines to our eldest daughter's wedding in March. I was impressed by the attention to detail and friendliness of all cabin crew on all of our flights.
The cabin crew actively kept the main public areas of the aircraft clean, also this airlines toilets were the cleanest and best maintained of any airline that I have flown with. | Singapore Airlines to Australia | 0 |
2018-08-09T17:51:07-04:00 | Mobile | 2 | review | I seldom fly with Singapore airlines but this time I choose it for the lower ticket price. To my surprise, all flight attendants are beautiful girls or handsome guys, they always smile and are willing to help. Besides, there are many tv programs and the space of the seat is enough for feet sketching. Inside the toilet, there are different stuff for usage, eg napkins, toothbrush, lotion, etc. | Good in flight facilities with friendly service | 0 |
2018-08-09T15:02:37-04:00 | Desktop | 2 | review | The seating in economy class were too close to the rows in front of you. I have very short legs and it was a problem even for me. Trying to reach my bag beneath the seat in front was virtually impossible with that seat reclined. My husband is over 6 foot and he had his legs angled towards the seat in front of me too just to be able to fit. Not fun for 8 hours to Singapore. The cabin crew, meals and entertainment were all excellent, we just were too crammed in. Our flight back to Sydney from Delhi was a larger plane thank goodness and that trip was wonderful. | Crammed in passengers. | 2 |
2018-08-09T14:53:58-04:00 | Mobile | 2 | review | Pleasant daytime flight in economy. Seats comfortable. Had order bland meals for dietary reasons and the breakfast,lunch and dinner were all very tasty. Checkin at Sydney airport was quick and baggage readily available in Hanoi when we arrived. Plenty of water and juice available throughout flight. Staff friendly. | Great service, great food | 1 |
2018-08-09T14:45:17-04:00 | Desktop | 2 | review | Was good service,/choice off food could improve.it was nice food but a lot of it has spice in it.which I cant eat. I think they need to offer a spice dish and non spice dish.otherwise good service | Singapore airlines | 1 |
2018-08-09T13:09:50-04:00 | Desktop | 2 | review | I have traveled with them but a long time ago. It was nice to see that the standards have been maintained and improved.
Check-in and boarding was painless, cabin service was brilliant with charming hostesses.
The flight was flawless. A great way to travel. | One of the Best if not The Best! | 1 |
2018-08-09T11:47:06-04:00 | Mobile | 2 | review | The rows of seats are too close to the ones in front.I am not a tall person but my knees were jammed into the back of the seat in front and it was extremely uncomfortable when the person in front had their seat reclined.I couldn't even reach my bag under the seat in front.The man sitting next to the window in our row was a very big person and he was totally squashed and overflowing into the seat next to him.He couldn't get his legs under the seat in front of him so had to put one leg under the seat next to that.It was a major for him to get out of the seat to go to toilet with approximately 30cm gap with the seat in front reclined. Other than that I find Singapore Airlines very good to fly with. | Seating uncomfortable | 2 |
2018-08-09T11:26:07-04:00 | Desktop | 2 | review | Really blown away by the comfort level on this flight. IFE was bang up to date and super quality, service excellent and the aircraft is very comfortable. | Brand new A350 from Singapore to Moscow, didn't want to get off ! | 3 |
2018-08-09T11:17:45-04:00 | Mobile | 2 | review | The entire staff was amazing!
They comped me $40 lounge ticket while at Changi airport.
ALWAYS brought me doubles on drinks.
Very professional and well trained staff.
Got ticket at last minute on sale.
No de okay, not a bad thing to say at all about this wonderful airline! | Best flight EVER! | 0 |
2018-08-09T09:08:28-04:00 | Desktop | 2 | review | 6 class service! Singapore Airlines never ceases to amaze me. If I could afford to, I would fly their Business Class the world over! BEST Airline that doesn’t cut any corners. | Simply Amazing | 2 |
2018-08-09T08:17:08-04:00 | Desktop | 2 | review | The whole trip was amazing until a small problem occurred. Since the flight was from Japan, there was more fish than chicken on board and by the time the cabin crew reached us, they were out of chicken. We however didn't like the fish being served and decided to not get any food altogether, however the cabin crew serving us would not let us sit on an empty stomach, and soon came back with some food from business class, despite us flying on economy class! However, we couldn't eat the food served as it contained pork, which we don't eat for personal reasons. So then instead of giving up, the cabin crew then offered us cup noodles, which we then ate happily. I've flew to many different countries before and have had a similar experience of a different airlines where they ran out of food, however instead of offering an alternative or apologizing, the cabin crew on that airline told us to wait while 'they got us food' however they never came back and left us starving. Another plus of using singapore airlines is that if you stop over at Singapores Changi airport using Singapore Airlines, they give you 20$ per passenger to spend at any store in the airport (which by the way contains most big brands) and the airport also has a theatre, butterfly garden, a pond, massaging chair and a lot more ALL FREE! What more could a traveller want? | Extremely helpful cabin crew! | 1 |
2018-08-09T05:31:04-04:00 | Desktop | 1 | review | The staff on this longhaul flight were not as good as usual and quite arrogant. My husband was also not offered a meal twice and we had to ask. The temperature on the flight was also way too cold despite having a blanket. | Not quite Singapore Airlines | 1 |
2018-08-09T05:26:55-04:00 | Mobile | 0 | review | I fly with SQ for my business flights every month and got to Krisflyer Gold Status but their service is so inflexible and poor.
Totally not worth it, you’d be better off supporting Emirates, Cathay Pacific or any Japan airlines. | Inflexible and Lousy Service - Not worth your money (Especially Krisflyer Gold) | 3 |
2018-08-09T03:58:20-04:00 | Desktop | 2 | review | Flying from Yangon to Singapore on mid morning flight, really showed that SilkAir struggles to match the product. To be fair, we were accommodated on an Airbus A330-300, which has seatback IFE, wider seats and a generally more spacious ambience. Nonetheless, the in-flight meal for the 3 hour flight was just much better than the SilkAir product, and the IFE at least made the time pass faster. The A330 has a 2-4-2 configuration, which makes travelling as a couple or single slightly more enjoyable. The aircrew were very engaged, going the extra mile for multiple drink servings. | Economy class as it should be | 0 |
2018-08-08T23:07:49-04:00 | Desktop | 2 | review | It takes about 13 hours to fly from Istanbul to Singapore. Almost all services were satifying but the temperature in the plane was extremely cold. A couple of passengers warned the crew about the situation but the temperature has not changed, they only said "it is regulated as necessary". We could not be able to change their opinion despite all the passengers put their coats on and took blankets. Personally I've got cold and flu. This situation was exactly the same on the way back. | Very cold luxury | 3 |
2018-08-08T17:10:25-04:00 | Desktop | 2 | review | I have travelled numerous times with Singapore Airlines, in both business and economy class and the service is the same in both classes. the flight attendants are very professional, friendly and efficient, only too happy to help where they can and make it a very enjoyable experience. their planes are great as well. | singapore airlines one of the very best | 0 |
2018-08-08T09:23:35-04:00 | Desktop | 2 | review | Flight SQ 972, seat 50 H.June 27th, 2018.
Flight delayed by one hour, then flight delayed and delayed. Mechanical problems. Ingeneers working on it.
After a couple of hours: stewards litterally ran with boxes of snacks and drinks. The Singapore Airlines responsable made an announcement: safety is and will always be our first duty.
Then we all were sent to the second floor for a meal...Yum, yum...
Finally another plane came to bring us to BKK, we had to change gate. All under the supervision of Sing.Airlines staff. Big surprise: all passengers were given a leather wallet (empty, huhu) with the logo of the airline. I will cherish the wallet for the rest of my life.
When the plane took off, the first thing we had to do was eat again.
I thought about the famous poem of Kipling : "if you can keep your head, when all around you are loosing theirs..." Singapore AIrlines did. | Also the best airline of the world can have mechanical problems... | 1 |
2018-08-07T23:51:31-04:00 | Mobile | 0 | review | I had traveled on Singapore airlines for my honeymoon for my first visit to Singapore and had a fab experience
With the same hope I travelled Singapore airlines this time with my wife and kids
Service has gone bad
Courtesy extinct
Smile is there but forced
Service in flight pathetic is the word did not even serve a cup of tea don’t know why
Cleanliness of the seats average as if the seat covers have not been changed for last so many years
All in all disappointed as I had traveled twice before on the same airlines with better experiences
Think they are going the cheap way cost cutting 😓😓loosing the charm | Now a lost airline | 1 |
2018-08-07T23:21:06-04:00 | Desktop | 2 | review | Timely. Professional service always with a smile. Stewards lovely nothing too difficult pleasant experience all round. | Excellent service | 0 |
2018-08-07T22:35:00-04:00 | Mobile | 2 | review | We booked flight 4 months before need date.
Order process was very easy and included meals order.
Flight was comfortable and all departure process was easy.
Stuff were excellent.
Most recommended flight company. | Excellent Flight Company | 0 |
2018-08-07T17:23:49-04:00 | Desktop | 2 | review | Polite and attentive service , Business class chairs are not so comfortable when one has to lay diagonally. Too much bedding to handle and once opened is difficult to pack away. | pleaant flight on Singapore airlines | 0 |
2018-08-07T16:51:01-04:00 | Desktop | 2 | review | I normally fly with Singapore Airlines but for some reason my agent booked me with Virgin. It's amazing how many points I would have as a frequent flyer but I am so slack I don't have a frequent flyer membership. All that aside, the main reason to enjoy a flight is the food and the service. As usual, the food was so so but the young lady who looked was nothing short of fantastic. She was a complete testament to herself and the training she has received. All the crew on the flight were very good but this young lady stood out.I did ask her for name and the contact in the Airline who I convey my gratitude. The names of the staff that she gave me were,Joe, Shanti, Hakeem Irwin Joanna and Wai Ling. I think that the paricular young lady was Wai Ling. Great stuff. I did not give a good score for the legroom as I am very tall and refuse to pay for extra as I believe that paying extra for a seat in cattle class is a complete rip off. | The whole flight was great. | 1 |
2018-08-07T12:01:23-04:00 | Desktop | 2 | review | We used Singapore Airlines for 8 flights on our trip to Australia and Singapore and every flight was excellent. All flights on time, aircraft spotless, service outstanding, attentive, professional, polite. Will definitely be using this airline again. | Excellent | 0 |
2018-08-07T10:47:27-04:00 | Mobile | 1 | review | I have been a view time flying this routing n SQ flight between Jakarta - Singapore or Singapore - Jakarta mostly serve with old aircraft, it is okay as we know SQ have a good high quality of service n safety, but what I do not like about the entertainment system has been broken a view time I take this routing, like this flight SQ968 Sin-Jkt 07Aug18, this is not a good service however small thing but people pay for SQ not Low Cost Carrier, hope SQ can serve better however only short hall, my seating 36D-E, after crew try to reboot 2x there is no offer or say something for solution until almost landed supervisor just come n apologize. | Mr | 2 |
2018-08-07T10:01:22-04:00 | Desktop | 2 | review | Flying with Singapore Arlines is always a pleasure. If I can choose, I will always fly Air Singapore. The service provided is excellent. | Unforgettable Holiday | 0 |
2018-08-07T07:21:20-04:00 | Desktop | 2 | review | The business class lounge is not great at Manchester but once aboard we had an excellent journey with good service, food and comfort.in quite spacious seats. We had several internal flights within Malaysia with sister airlines and on each occasion despite flying economy (there was no business internally) we were always given a row of three seats for the two of us. Lovely cabin crew and great check in made the flights a pleasure. | One of the best Business class journeys we have taken | 0 |
2018-08-07T03:51:03-04:00 | Desktop | 1 | review | Had heard great things about this airline but I was disappointed. In economy there were many spare seats with greater leg room but instead of letting people move they had to pay an extra $170+ Service was nothing special either. | Singapore to Athens | 2 |
2018-08-07T00:08:26-04:00 | Desktop | 2 | review | Exceptional price-quality
Kindness of flight attendants and good food
Free alcool, free snacks
Comfortable armchairs and plane on time | Top Airlines | 0 |
2018-08-06T22:42:58-04:00 | Mobile | 2 | review | Singapore Airlines has a new system of checking in, it is complicated and you feel that you are doing theit job, i think it is only designed for cutting staff. The seating was very cramped in economy i had achinr legs and knees because i couldn't get comfortable. | Very cramped | 0 |
2018-08-06T22:14:44-04:00 | Mobile | 2 | review | This is the second time we had flown with Singapore Air in the past 12 months this time Melb to Singapore then to Hongkong for a week back to Singapore for a week then back to Melb. The planes are always clean fly on time the meals are outstanding as far as plane food goes and the staff go out of there way to assist you, we book well in advance and always get a great deal so Singapore Air is always the first choice when looking for flights to any destination. | When only the best will do | 0 |
2018-08-06T22:14:25-04:00 | Desktop | 2 | review | Was a good flight just took a bit of sorting, we originally booked to fly from Wellington to Singapore via Canberra and arranged hotels to suit, however Singapore airlines changed their schedule to Tavel via Melbourne instead and leave a day earlier (thank goodness for travel insurance) Good time of day to depart 1.30 pm and a nice short 3 1/2 flight and stretch our legs for 1 1/2 hours. The next leg was also a relatively easy 7 1/2 hours arriving @10.30pm local time. I find the seats and legroom on the Singapore Boeing 777 much better than other airlines (they use a 3-3-3 wide seat configuration not the tight 3-4-3. Food was good (for airline food) good service, very polite and helpful cabin staff, good baggage allowance 30kg. The restrooms were kept really clean throughout the flight. Good flight from Wellington, I will use this again both to Singapore and to Melbourne, easy and hassle free and good arrival times at both stops. Flight left and arrived on time. Also...forgot to mention the hot towels... nice touch | Good time to check in | 0 |
2018-08-06T21:51:45-04:00 | Desktop | 2 | review | Flight from Ahmedabad to Singapore was good as expected from Singapore Airlines. The food served however was not up to the standard. May be because we were not specific in mentioning food preference while booking the flight. Check-in was smooth and quick. Transfer at Singapore Airport was hassle-free because of the very well place sign boards and directions. We can visit the Information desk near the GST refund counter to avail SG $ 20.00 free voucher per person that can be redeemed for select shops at the airport. | Flying Singapore Airlines to Australia | 0 |
2018-08-06T21:48:15-04:00 | Desktop | 2 | review | Fabulous Value For Money. The Airbus A380 is superb for an overnight journey. Premium economy allows excellent, legroom, good recline and a fair degree of space from other guests. The service was great. Warm towels, champagne, and pretty good meals. I find it difficult to ever justify the extra cost incurred by flying Business Class after experiencing this airline's Premium Economy. | Excellent Premium Economy | 4 |
2018-08-06T21:45:54-04:00 | Desktop | 2 | review | Singapore Airlines never cease to amaze me. Great service, great staff and I know Changi Airport is a different company, this whole experience of flying via Singapore is always a pleasure. The aircraft and crew are always immaculate, the service beyond reproach and while some airlines might be rated better - they really don't come close. | Still the BEST! | 0 |
2018-08-06T19:39:38-04:00 | Desktop | 2 | review | Decided to try the Premium Economy on the A350 aircraft. Really enjoyed the small private cabin and the comfortable seat. | Courteous and efficient | 1 |
2018-08-06T19:27:41-04:00 | Desktop | 2 | review | I fly quite a lot in economy around China for work as well as occasionally back to England for family visits and this has to be one of the nicest flights I've ever been on. Never seen the drink cart come round so many times on such a short flight (approx 6 hours), the staff were attentive and friendly. They seemed like they really cared. Highly recommend this airline and I can see why they've won awards. | Best flight I've been on | 0 |
2018-08-06T17:59:37-04:00 | Desktop | 2 | review | This was the first time we flew Singapore Airlines and we were particularly impressed with the attentive staff.
Throughout the night staff came up and down the aisles with water, juice or any other beverages one might request.
Nothing was too much trouble for them.
We felt there was more leg room than on other airlines we have used and the meals were especially tasty. | Ample leg room, friendly staff, great meal selections | 1 |
2018-08-06T17:55:50-04:00 | Desktop | 2 | review | Best flights ever had plenty for f room flight attendants were great especially on way home I was sick the head flight attendant was paramedic helped me get more comfortable food amazing we chose what we wanted before flights would travel Singapore again | First long haul buisiness class travel | 2 |
2018-08-06T16:26:09-04:00 | Mobile | 2 | review | We went on the big 380 plane. Its good for our family of 4, because we get to seat all together. Great entertainment on the plane with the movies & shows to watch in front of your chair. Food was good with friendly service on board. | Best airline | 1 |
2018-08-06T15:54:02-04:00 | Desktop | 0 | review | As a KrisFlyer Member and loyal customer booking flights online used to be a breeze.
Not anymore. On the first page you choose the flight to your destination at the advertised prize then on the second page book your return only to find out that your booking class is no more available and one is forced to pay considerably more. To make matters worse you have to pay extra for a reserved seat, pay some more for a "forward seat" and baggage allowance for the return leg might differ too. All very confusing and misleading.
Overall the website resembles more and more a "el cheapo" budget airline.
Service on board has been cut too - no more snacks and refreshments before the main meal, asking for water results in a sip out out of plastic cup - what about a 500ml water bottle available in Thailand for 20 cents.
It seems obvious that the bean counters are now in charge at headquarters | Confusing and misleading website | 2 |
2018-08-06T15:48:13-04:00 | Desktop | 2 | review | I have flown Singapore several times going to India/Nepal and Singapore all was fantastic, Staff are very helpful, was looked after like a prince, The leg room is better than most being in transit at Changi Airport there is so much to do and see. | My Travels to the Sub Continent | 1 |
2018-08-06T15:38:30-04:00 | Desktop | 2 | review | Check in, seat allocation and overall comfort was fine. Not impressed with the rotten fruit found in my meal which I found after I had eaten some of the other fruit. Staff were very apologetic and gave me a $75 Singapore voucher to spend on board. All very nice but didn't compensate for the first 2 days of my holiday suffering a stomach discomfort . We will fly Singapore Airlines again as they are generally really on top of their game but this experience was a little upsetting. | Overall very comfortable - food disappointing | 2 |
2018-08-06T13:39:03-04:00 | Mobile | 2 | review | What an experience when we had with the new A380 suite. From the check in - lounge til we got on the plane. We had the 1F&2F where it converts to a double room cabin. The service given by the crew was amazing. The cabin itself was spacious and the food was divine. You literally got what you paid for. Add this to your bucket list and youll never regrets. | Amazing Experience | 2 |
2018-08-06T13:02:21-04:00 | Desktop | 2 | review | Great Airline. The staff were wonderful, completely committed and also the food and service during flight was the best. | Flight to Thailand by Singapore Airlines | 0 |
2018-08-06T13:00:25-04:00 | Desktop | 2 | review | Best flight ever, attendants were friendly and helpfu but the best thing was the food. Flight was smooth and even though it was long it was comfortable. | Awesome | 0 |
2018-08-06T12:23:12-04:00 | Desktop | 0 | review | On May 29, 2018, my wife and I left early from our delectable trip to Como Cocoa in the Maldives. We were taking an 11:30pm flight from Male to Singapore via Silk Air. We got to the Male airport effortlessly by speedboat from our hotel. Luggage was easily checked in. I asked to upgrade from economy to business as the rest of our trip had been booked on Singapore in business class. Unfortunately, I was told that it would be another $800 per person for business class.There also seemed to be no one to whom to appeal.
The Jumbo Jet boarding was bad for everyone. Although there were supposed to be at least 6 boarding groups, there turned out to be only one. All groups were announced at once, about 20 minutes before the plane was to take off. There is no direct access from the airport terminal to the plane. You have to walk outside the boarding gate to a large (at least two-story) aluminum stairway which is filled (choked) with at least four rows of passengers with children and luggage. People were falling and banging in to one another. It was chaotic and dangerous and there was no help or direction by airline staff. I fell twice, badly hurting my head.
Once on board, things were chaotic, but settled down. Once we passed about 30,000 feet, and they turned the fasten seat belt sign, I got up to use the lavatory only to discover that it had already been covered with vomit.. I used another lavatory and returned to my seat. With trepidation, I used another lavatory 3 hours later and discovered that the sink had been used as a vomit receptacle and was full. I used the lavatory and returned to my seat. The food on board was not particularly good. Despite the conditions of the plane, staff continued to be very friendly.
Upon landing, we were directed to a "Stats" lounge which is a half step above Burger King. We were going back to LA via United Business. I should have asked for United Business lounge which is at least a 20 minute walk.
I wrote to
Singapore to complain. I got a thorough, quick, and polite response. I will never fly Singapore Silk to Male again.
| Singapore's not so Silk Road from Male to Singapore | 2 |
2018-08-06T09:36:32-04:00 | Desktop | 2 | review | My travel agent booked veg meal for me by mistake but on my request the changed it to non veg and served me same.The behaviour of the hostesses was excellent. always ready to help you | Best airlines in the world | 1 |
2018-08-06T04:44:01-04:00 | Mobile | 2 | review | This airline is the best airline I have ever been on it is amazing I could not fault one thing the staff all are very friendly and cannot do enough for you. Singapore airlines is no match for other airlines it tops them all I love it in there flights and I always feel comfortable their thank you very very much I enjoyed your hospitality I look forward to flying with you again 😃😃😃😃 | Absolutely fabulous | 1 |
2018-08-06T04:07:43-04:00 | Mobile | 1 | review | Melbourne to Singapore.
Travelling on Business Class, you have priority check-in and security check lanes. However, you don’t have priority at passport control, which is unfortunate.
The pre-departure lounge is small and fairly crowded but it serves its purpose. It can be a bit challenging to find a seat.
In the flight, the cabin crew service was amazing. And that was pretty much it.
The seats were awfully designed, despite having lots of storage space. The seats forces you to lie on an awkward angle and cramp your lower legs into a tight space. The lie-flat bed was not straightforward to set up and put away.
The in-flight entertainment system was not user-friendly. It’s hard to navigate and the touchscreen remote wasn’t responsive.
In-flight dining was mediocre. The lamb shank curry I ordered from Book the Cook was overcooked and dry. The flavours were there, just not the textures.
On arrival in Singapore, there was no express / priority arrival lanes. All in all, it was an okay experience, nothing to brag about. | World’s Best Airline 2018? | 1 |
2018-08-06T03:48:21-04:00 | Desktop | 2 | review | First part done with Singapore Airlines - acceptable comfort level and excellent service, Air NZ took over from Singapore to Auckland and was very comfortable indeed with plenty of space to sit back and relax | Flew to NZ 1st half Singapore Airlines, 2nd half Air NZ (Air NZ was most comfortable) | 1 |
2018-08-05T22:50:29-04:00 | Mobile | 2 | review | And again a great Flight with Singapore Air. Great, unique Service, outstandingly friendly and helpful Crew, modern aircraft.
Next travel definitly again with SQ | Best Airline | 1 |
2018-08-05T22:47:06-04:00 | Desktop | 2 | review | We flew business class from Frankfurt, via Singapore, to Brisbane last month. The service was superb. The air crew were incredibly helpful, kind, caring and thoughtful. Our roomy, lie flat beds gave us the opportunity to rest. It was an added bonus using the SA airport lounge to rest and relax while on the stopover. | Superb service on Singapore Airlines | 1 |
2018-08-05T20:32:03-04:00 | Desktop | 2 | review | As always, the A380 aircraft was spotlessly presented at boarding. Carpets were clean as were the seats and there were no greasy finger marks on any of the interior cabin linings.
The crew were attentive and prompt with service but it was disappointing that on a night flight there was only one meal available, either dinner or breakfast but the contents were the same. It could be breakfast OR dinner. | A Comfortable Fiight Spoiled by lack of adequate Meal Service | 2 |
2018-08-05T20:19:51-04:00 | Desktop | 2 | review | As always, Singapore Airlines has done it again. I was on the red-eye flight on both sectors of my trip from Singapore to Osaka and back. The flight was not long enough for a full night's rest but I have to say that I was comfortable both ways. The cabin crew were attentive as always and ready to serve. I look forward to my next flight with Singapore Airlines. | Delivered as expected :) | 3 |