#
int64 1
1.81k
| topic_category
stringclasses 6
values | prompt_style
stringclasses 10
values | messages
listlengths 2
2
|
---|---|---|---|
150 | Citizen-government_interaction | In context Information extraction | [
{
"content": "Oracle Sourcing provides flexible negotiation capabilities to buyers, enabling them to efficiently obtain the best possible prices for goods and services. The Two different types of sourcing documents available - requests for quotations (RFQ), requests for information (RFI).Buyers can create negotiations that drive prices based not only on price, but on lead times, quantity, and item-specific attributes\nOracle Sourcing provides flexible negotiation capabilities to buyers, enabling them to efficiently obtain the best possible prices for goods and services. The Two different types of sourcing documents available - requests for quotations (RFQ), requests for information (RFI). Buyers can create negotiations that drive prices based not only on price, but on lead times, quantity, and item-specific attributes.What are the two types of sourcing documents available?",
"role": "user"
},
{
"content": "The two types of sourcing documents available in Oracle Sourcing are requests for quotations (RFQ) and requests for information (RFI). Buyers can use these documents to create negotiations that factor in various attributes such as price, lead times, quantity, and specific item details to secure the best deals for goods and services.",
"role": "assistant"
}
] |
885 | Tourism | Narrow question | [
{
"content": "DTGP: The candidate will have 90 days to complete the course from the date having the documents verified.DTGU: The candidate will have 90 days to complete the course from the date having the documents verified, however the tour guide must ensure that he completes the update course successfully before his license expiry date to avoid fines.Note: Same goes for both Mandarin Courses\nHello there. My name is Abdulkadir. I would like to enroll into the Dubai Tour Guide programme and I would like to know the duration of the program from the day I have my documents verified. What is the duration of the course?",
"role": "user"
},
{
"content": "Hello Abdulkadir, for the Dubai Tour Guide Programme, you will have 90 days to complete the course from the date your documents are verified. Additionally, remember to finish the update course before your license expiry date to prevent any fines. This timeline applies to both Mandarin courses as well.",
"role": "assistant"
}
] |
470 | Client-company_interaction | Description of a process | [
{
"content": "How to activate ADCB FacePassStep 1Log-in to the ADCB Mobile Banking app or ADCB Personal Internet Banking and, when prompted, select 'Activate FacePass'.Step 2Sign-up for ADCB FacePass by scanning your face and follow the on screen instructions.All done!You can enable or disable ADCB FacePass at anytime from the Settings menu.Seamless experienceEnjoy a seamless banking experience with ADCB FacePass. You’ll be prompted when authentication by FacePass is required.\nI want to start using ADCB’s facial recognition system (ADCB Face Pass) when I do my transactions. Can you please tell me how to enable it? ",
"role": "user"
},
{
"content": "To activate ADCB FacePass, log in to the ADCB Mobile Banking app or Personal Internet Banking, then select 'Activate FacePass' when prompted. Sign up by scanning your face and following the on-screen instructions. You can enable or disable ADCB FacePass at any time in the Settings menu. This provides a seamless banking experience for authentication.",
"role": "assistant"
}
] |
1,302 | Client-company_interaction | In context Information extraction | [
{
"content": "What other information do I need to know on the Visitor Line?At the time of purchasing your line, you will need to choose a Visitor plan to instantly connect with your friends and family back home during your stay.The packs are valid for 28 days and can be purchased multiple times. They are available to re-purchase at the same price.The Visitor Line validity is the same validity as your VISA upon arrival. You can migrate your Visitor Line to Wasel Prepaid, our main Pay-as-You-Go line, or to Postpaid, by visiting any Etisalat outlet and presenting your new Emirates ID to fulfil the TDRA registration rules.To subscribe, recharge, check balance and buy voice and data packs, dial *101# or download the My Etisalat UAE app.\n“What other information do I need to know on the Visitor Line?At the time of purchasing your line, you will need to choose a Visitor plan to instantly connect with your friends and family back home during your stay.The packs are valid for 28 days and can be purchased multiple times. They are available to re-purchase at the same price.The Visitor Line validity is the same validity as your VISA upon arrival. You can migrate your Visitor Line to Wasel Prepaid, our main Pay-as-You-Go line, or to Postpaid, by visiting any Etisalat outlet and presenting your new Emirates ID to fulfil the TDRA registration rules.To subscribe, recharge, check balance and buy voice and data packs, dial *101# or download the My Etisalat UAE app.”How many times can I use a Visitor Line pack from Etisalat?",
"role": "user"
},
{
"content": "Visitor Line packs from Etisalat can be purchased multiple times, and they are available to re-purchase at the same price.",
"role": "assistant"
}
] |
893 | Citizen-government_interaction | Reasoning Problem | [
{
"content": "Senior Citizen/Resident SupportRequest for Senior Emiratis and Residents’ Social Support: Through this service, you can register for preventive social care and support.entity-logoFamily Development FoundationRequired DocumentsThe following documents must be submitted during the applicationEmirates IDCostSocial Support for Senior Emiratis and ResidentsAED 0Sign-in to StartSenior Citizen/Resident Support6 minVarying costSteps1Login through UAE Pass2Submit the application3Get the support based on your needsTerms of Service The applicant must be above 60 years old, or retired above 50 years old. \nI am a senior citizen in Abu Dhabi and I am facing challenges in providing myself with a decent life, along with social, cultural and health facilities, and recreational care centers and homes. Can I register for a Senior Emiratis and Residents’ Social Support under the Family Development Foundation to ease my difficulties at this stage of my life?",
"role": "user"
},
{
"content": "Yes, as a senior citizen in Abu Dhabi facing challenges in various aspects of life, you can register for the Senior Emiratis and Residents' Social Support program offered by the Family Development Foundation. This program aims to provide preventive social care and support for individuals like yourself. By submitting the required documents, you can access the support you need to improve your quality of life during this stage.",
"role": "assistant"
}
] |
18 | Client-company_interaction | Reasoning Problem | [
{
"content": "How can I apply for an Investment Time Deposit account? Time Deposit is an off-line request and you can apply for it through 'New accounts' function. The application received by the bank one hour before the end of banking hours will be processed on the same day and applications received after that shall be processed on the next working day.In case of joint account holding the application can be processed only after authorization of application by second party (joint holder).\nAmanda, Kamsi and Abubakar live in the United Arab Emirates and they all submitted an offline application for an Emirates Islamic Time Deposit Account one hour before the end of business hours and expecting to receive notification of approval the same day. However, Abubakar's account is a joint account and he submitted his application without his partner. They all received their approval the same day except Abubakar. Why did Abubakar not receive his approval the same day as his friends?",
"role": "user"
},
{
"content": "Abubakar did not receive his approval the same day as his friends because his account is a joint account, which requires authorization from both account holders. Since he submitted the application without his partner, the bank could not process it until the application was complete with the necessary authorization.",
"role": "assistant"
}
] |
851 | Client-company_interaction | Broad questions | [
{
"content": "UNIVERSITY TALKS AND CAREER FAIRSTabreed executives regularly visit local universities and engage with engineering students, sharing technology advances and best practices in district cooling as well as discussing potential career opportunities. Some of these universities include Khalifa University, Higher Colleges of Technology, UAE University, Zayed University and Tawdheef Career Fair.At Tabreed, we are committed to developing the next generation of leaders through encouraging UAE and GCC nationals to pursuing Science, Technology, Engineering and Math (STEM) studies leading to careers that help them realize their potential while positively impacting the growth of knowledge economies and socio-economic development.STUDENT INTERNSHIPSThe company also offers internships to students in their third or final year of university studies. Areas that students intern at range from Human Resources, Finance and Accounting, Legal, Information Technology, Operations, Asset Management, Projects, Customer Relations, Health and Safety Executive, Corporate Communications, Business Development and Audit and Risk.PLANT TOURSStudents interested in gaining first-hand experience on the operations of district cooling plants, are invited to tour our plants. Tabreed has partnered with five universities to provide guided tours to their engineering students to deepen their knowledge of district cooling technology.\nTabreed has several programs for the community to benefit people. When it comes to the student community, they are known to highlight factors such as university talks and career fairs, student internships, as well as plant tours with the company. What are some unique ways through which Tabreed benefits the student community?",
"role": "user"
},
{
"content": "Tabreed benefits the student community by hosting university talks, offering student internships, and providing plant tours, helping students gain practical knowledge and explore career opportunities in the district cooling industry. By engaging with local universities and encouraging STEM studies, Tabreed contributes to the development of future leaders in the field.",
"role": "assistant"
}
] |
13 | Citizen-government_interaction | Broad questions | [
{
"content": "An innovative, state-of-the-art healthcare system High quality healthcare service available to everyone Adopting holistic, integrated and high-quality healthcare models that are accessible to everyone.Global destination for specialized care A leading center for medical research globally, adopting a pioneering and innovative healthcare model that positions the UAE as a leading healthcare destination and an exporter of specialized medical care.\nWhat is the United Arab Emirates' vision to become a leader in healthcare? Are they looking to build a healthcare system that prioritizes the community? ",
"role": "user"
},
{
"content": "The United Arab Emirates envisions becoming a global healthcare leader by developing a state-of-the-art system that provides high-quality, integrated care accessible to all. They aim to prioritize the community's health through innovative models and research, positioning themselves as a top destination for specialized medical care and a hub for healthcare advancement worldwide.",
"role": "assistant"
}
] |
502 | Citizen-government_interaction | Reasoning Problem | [
{
"content": "The Government Excellence Model (GEM 2.0) has been divided into three main pillars; each Pillar comprises a set of Criteria that represent the basis that guides the government entity wishing to achieve leading position, sustainable growth and competitive advantage. Each Criterion encompasses a set of Principles that define and explain a high level meaning (general concept) of the Criteria and can be utilized as a guidance intended to give examples to aid interpretation of the Criteria.\nThe conceptual structure of the Government Excellence Model is comprised of three main pillars, and each pillar includes a set of criteria that work as a whole. Inside every criterion is a set of principles that provides guidance to government entities looking to lead by example. Deriving from this philosophy, which sentence best explains the preferred approach for entities adopting the Government Excellence Model?A. They can choose any one pillar they like and just follow that one.B. They can follow the three main pillars but not the principles.C. They should implement all principles and criteria at the same time.",
"role": "user"
},
{
"content": "C. They should implement all principles and criteria at the same time. This ensures a comprehensive and holistic approach to achieving the desired outcomes of leading position, sustainable growth, and competitive advantage as outlined in the Government Excellence Model. By addressing all pillars, criteria, and principles simultaneously, entities can maximize their potential for success.",
"role": "assistant"
}
] |
707 | Education | Narrow question | [
{
"content": "Figure 20: Parents are increasingly able to choose ‘Outstanding’ and‘Good’ rated schools as supply increases, meaning improvement isrequired in lower-rated schools to attract studentsDubai K-12 private school utilisation rate by school rating (2012 & 2014)20Outstanding GoodAcceptable Unsatisfactory85.0% (2012)79.5% (2014)89.5% (2012)90.9% (2014)90.3% (2012)95.3% (2014)96.3% (2012)98.5% (2014)\nI have learned that there are four school ratings in Dubai for K-12 education. The categories of these ratings are Outstanding, Good, Acceptable, and Unsatisfactory. Can you give me an idea of the utilization figures for K-12 private schools under each category and what it means for education in Dubai?",
"role": "user"
},
{
"content": "The utilization figures for K-12 private schools in Dubai indicate an increase in the popularity of higher-rated schools (Outstanding and Good) from 2012 to 2014. This trend suggests a growing demand for quality education, putting pressure on lower-rated schools to improve in order to compete for students. Ultimately, this emphasizes the importance of school quality and performance in Dubai's education landscape.",
"role": "assistant"
}
] |
734 | Client-company_interaction | Description of a process | [
{
"content": "Home check inYou can now check in from home and collect your boarding pass on the spot with DUBZ Powered by dnata. What’s more, there’s a 30% discount until May 30. Visit www.dubz.com and use the promo code DUBZ_DWC\nCould you please describe the steps I would need to follow in order to be able to check in at home before my flight? I would like to be prepared just in case. ",
"role": "user"
},
{
"content": "To check in from home before your flight, visit www.dubz.com and use the promo code DUBZ_DWC. Follow the prompts to input your flight details, personal information, and any baggage requirements. Pay any necessary fees, and then collect your boarding pass at the designated spot for a seamless airport experience.",
"role": "assistant"
}
] |
832 | Business | In context Information extraction | [
{
"content": "The U.A.E. has a multifaceted regulatory regime when it comes to establishing businesses. In practical terms, businesses can be either licensed through the economic department of one of the Emirates or they can be established in what are known as “free zones.”Companies licensed through the economic department of an emirate (the equivalent of a company’s registrar) are entitled to undertake those activities covered by its license within that emirate. The principal forms of business organization in the U.A.E. that can be licensed through the economic departments of each emirate are the following:• Limited Liability Company (LLC)• Simple Limited Partnership• Public Joint Stock Company• Private Joint Stock Company• General PartnershipLimited Liability Company DescriptionMost popular form of commercial company establishment in the U.A.E. Can be formed with 2- 50 shareholders.May require one or more U.A.E. national shareholders with a combined total minimum of 51% U.A.E. ownership. This is subject to the “positive list” of economic activities eligible for 100% foreign ownershipBenefitsProfit sharing arrangements can be made despite 51% local ownership Able to operate within the U.A.E. mainland Requires a short amount of time to set upLimitationsMaximum foreign ownership of 49% for certain activities. Activities eligible for foreign ownership in excess of 49% are subject to a number of approvals and requirements.\n\"Limited Liability Company or LLC is the most popular form of commercial company establishment in the U.A.E. LLC can be formed with 2- 50 shareholders and may only require one or more U.A.E. national shareholders with a combined total minimum of 51% U.A.E. ownership. This is subject to the “positive list” of economic activities eligible for 100% foreign ownership. Some of the benefits of LLC include profit sharing arrangements which can be made despite 51% local ownership, able to operate within the U.A.E. mainland, and requires a short amount of time to set up. Some limitations include maximum foreign ownership of 49% for certain activities, and activities eligible for foreign ownership in excess of 49% are subject to a number of approvals and requirements.” What is LLC and what are its benefits and limitations?",
"role": "user"
},
{
"content": "An LLC (Limited Liability Company) in the U.A.E. is a popular commercial establishment form that can be set up with 2-50 shareholders. It may require 51% U.A.E. ownership, but can benefit from profit sharing arrangements despite this. An LLC allows operation in the U.A.E. mainland and has a relatively quick setup process. However, certain activities have maximum foreign ownership limits and may require additional approvals.",
"role": "assistant"
}
] |
789 | Citizen-government_interaction | Reasoning Problem | [
{
"content": "Policies1- The approval is considered administratively void if the social status changes.2- Commitment to occupy the housing unit within the specified period by MBRHE and to continue occupying it.3- Compliance with the regulations, decisions, and instructions issued by MBRHE regarding this service.\nSarah, a single woman, applies for housing assistance and is approved by MBRHE. However, shortly after approval, she gets married, which changes her social status. Ahmed, a father of two, is granted housing assistance by MBRHE. However, due to unforeseen circumstances, he failed to occupy the housing unit within the specified period outlined by MBRHE. Fatima applies for housing assistance and meets all eligibility criteria set by MBRHE. She is approved for the grant and occupies the housing unit within the specified period. Additionally, Fatima diligently follows all regulations, decisions, and instructions issued by MBRHE regarding the service, ensuring full compliance with the policies.Who will be able to avail of the apartment grant from MBRHE successfully?",
"role": "user"
},
{
"content": "Fatima will be able to successfully avail of the apartment grant from MBRHE. Sarah's change in social status and Ahmed's failure to occupy the unit within the specified period prevent them from being eligible according to MBRHE policies. Fatima's compliance with all requirements allows her to receive and retain the housing assistance.",
"role": "assistant"
}
] |
243 | Citizen-government_interaction | Broad questions | [
{
"content": "Make it in the Emirates Extending an open invitation to industrialists, investors, innovators and entrepreneurs to engage with the Ministry and benefit from the UAE’s exceptional value proposition in order to fulfill their ambitions of developing, manufacturing and exporting their Make it in the Emirates the campaign is an open invitation to industrialists, investors, innovators and entrepreneurs to \"Make it in the Emirates\". Through engaging with the Ministry, you will be introduced to the exceptional value proposition and benefits of manufacturing in the UAE. Creating a relevant, attractive and engaged business environment to meet local and international investor needs Launching an engine for industrial growth and strengthening the national economy Stimulating innovation and integrating advanced technologies into the UAE's industrial ecosystems. Boosting the UAE's reputation as a global destination for leading future industries.Creating a relevant, attractive and engaged business environment to meet local and international investor needsLaunching an engine for industrial growth and strengthening the national economyStimulating innovation and integrating advanced technologies into the UAE's industrial ecosystems.Boosting the UAE's reputation as a global destination for leading future industries\nHow does the \"Make it in the Emirates\" campaign make various essential strategies to design and implement a diverse array of initiatives and measures aimed at attracting and deeply engaging industrialists, investors, innovators and entrepreneurs within the UAE's dynamic economic landscape, as elucidated in the thorough analysis presented previously to all?",
"role": "user"
},
{
"content": "The \"Make it in the Emirates\" campaign strategically designs and implements initiatives to attract industrialists, investors, innovators, and entrepreneurs. By providing a strong value proposition, fostering innovation, integrating advanced technologies, and enhancing the business environment, the UAE aims to become a global hub for diverse industries, promoting economic growth and development.",
"role": "assistant"
}
] |
1,096 | Client-company_interaction | In context Information extraction | [
{
"content": "Our Treasury department is responsible for developing and implementing the firm’s investment strategies. Employees are responsible for managing investment portfolios, performing complex analysis and modeling as well as issuing market research reports. Having experience in the Treasury shapes a comprehensive understanding of how Jordan Ahli Bank is set up and run.\n\"At Jordan Ahli Bank, we provide trading services in local, regional and international markets across all securities and treasury related products. We offer a wide array of Investment Banking services including financial advisory, capital budgeting and structuring, issuance managers, custody services, and other customized products. This allows us to service all types of companies, be it corporations, governments, or financial institutions.Our Treasury department is responsible for developing and implementing the firm’s investment strategies. Employees are responsible for managing investment portfolios, performing complex analysis and modeling as well as issuing market research reports. Having experience in the Treasury shapes a comprehensive understanding of how Jordan Ahli Bank is set up and run.\"What are the main duties of Jordan ahli bank's treasury department?",
"role": "user"
},
{
"content": "The main duties of Jordan Ahli Bank's treasury department include developing and implementing investment strategies, managing investment portfolios, conducting complex analysis and modeling, and issuing market research reports. Additionally, the department provides trading services in local, regional, and international markets, offers investment banking services such as financial advisory and capital budgeting, and provides custody services.",
"role": "assistant"
}
] |
763 | Citizen-government_interaction | Broad questions | [
{
"content": "to ensure that your information are confidential. Your trust in us remains the cornerstone that we work on maintaining the developing; therefore, keeping your information safe and secure and using them only in its specific field is one of the top priorities of Mohammed Bin Rashid Housing Establishment and we promise you:To protect all your information with us according to the Safety and confidentiality standards.We will only ask you to provide your personal information through the official service channels approved by the Establishment whether not or in the future and which will the Establishment officially announce them and only for purposes of submitting the housing services applications.To limit the use and management of your personal information to the minimum required to provide high-quality services that satisfy your expectations.To limit the use and management of your personal information to the authorized highly trained in customer data management persons only.To not disclose any of your personal information to third parties unless it is required to do so in order to obtain other information related to your housing applications or upon the request of our supervising legislative authorities, under legal provisions or laws and legislative regulations such as the Dubai Data Law or its equivalent.You have the right to know how do we use and share your information so our staff will be ready to provide you with this knowledge.To always control the confidentiality of the information. In case we appointed a third party to provide us with supportive services, we ask them to comply with our approved confidentiality standards; with maintaining our right to control them to make sure they comply with the same.For the purposes of preparing statistics reports, we exchange our client's information with well – reputable reference sources that are reliable and adopt the data confidentiality principle according to the legislative laws and regulations such as Dubai Data Law or its equivalent or as per the law.To maintain the files of the clients complete, updated, accurate and correct. You will be notified about how and where you can access your account's information easily and conveniently- Except for cases prohibited by law- and how you can notify us of any mistakes to modify the same at once.We kindly request you to contribute to the maintenance of your personal information through the following:To not disclose any of your personal information or to give any of your supporting documents outside the official channels of service or to non-customer service center personnel and only for purposes of submitting the housing services applications.To immediately report through any of the Establishment's channels when you receive a notice of change in your personal account with the Establishment, or if you doubt that your data is not private to any of the channels provided by the Establishment.To not provide any information related to your personal account with the Establishment (Username and Password) to any person, whether from the Establishment or otherwise, as we do not ask the client to provide such information at all.To regularly update the password to prevent any hacking into your account.We will always evaluate ourselves according to the approved evaluation standards to make sure that we fully comply with our own standards of confidentiality. We will conduct our activities on all channels of providing our services or processing your requests, including electronic and smart channels in a manner that ensures the fulfillment of our promise to keep your information confidential.\nHow does the Mohammed Bin Rashid Housing Establishment prioritize maintaining the confidentiality of customer information, while simultaneously ensuring transparency and accountability in its operations and practices? Please explain to me in detail so that I can have a better understanding of the customer policies and confidentiality measures undertaken by the MBRHE.",
"role": "user"
},
{
"content": "The Mohammed Bin Rashid Housing Establishment (MBRHE) prioritizes maintaining customer confidentiality by implementing a comprehensive Confidentiality of Customers Information Charter. This includes safeguarding customer data according to safety standards, only collecting information through official channels for housing services applications, limiting access to authorized personnel, ensuring compliance with laws, and enabling customers to access and update their information. The establishment also emphasizes transparency by disclosing the use of customer information, conducting evaluations, and utilizing reliable reference sources for statistical reports. This approach ensures accountability by enforcing strict confidentiality standards, requiring third parties to adhere to these standards, and encouraging customers to actively protect their personal information. Through these measures, MBRHE demonstrates a commitment to confidentiality, transparency, and accountability in its operations, fostering trust with its customers.",
"role": "assistant"
}
] |
541 | Client-company_interaction | Description of a process | [
{
"content": "Request a bank reference letterA Bank Reference Letter is an official document from the bank that shows your relationship with the bank. This letter is usually issued to embassies or universities with information such as your name, P.O. Box number, account number, IBAN and how long you’ve been with the bank.To request for an Account Reference Letter, choose one of the options below:Mobile BankingWebsiteENBD XLog in to Mobile BankingTapon the bottom of the appTap Apply for New Service > Letters and certificates > Account reference letterSelect your account, enter the required details and ContinueReview the request and Slide to ConfirmEnter your Smart Pass PIN*Your request will be processed in 3 working days.\nWhat is the process to request for a bank reference letter or an official document from the bank that shows my relationship with the bank?",
"role": "user"
},
{
"content": "To request a bank reference letter or an official document showing your relationship with the bank, you can follow these steps:\n\n1. Log in to your mobile banking app.\n2. Go to Apply for New Service > Letters and certificates > Account reference letter.\n3. Select your account, enter necessary details, and continue.\n4. Review the request and confirm by entering your Smart Pass PIN.\n5. Your request will be processed within 3 working days.",
"role": "assistant"
}
] |
615 | Education | Description of a process | [
{
"content": "e provide:Advanced Level or Advanced Subsidiary Level certificateComplete one approved Advanced Level subject or two approved Advanced Subsidiary Level subjects – with a minimum grade of E or betterGCSE/IGCSE certificateComplete five approved GCSE or IGCSE subjects with a minimum grade of E or betterArabic and Islamic Studies are not included in the approved subjects\"\"BritishCurriculum (BTEC Level 3 Diploma)\"\"The BTEC Level 3 Diploma is equivalent to a vocational high school certificate. In order to attain this equivalency, please provide:BTEC Level 3 DiplomaMinimum of 120 creditsPP grade or higherOne of the following:GCSE/IGCSE certificateComplete five approved GCSE/IGCSE subjects with a minimum grade of E or 3IB Middle Years Programme (MYP)\"\"InternationalBaccalaureate Diploma\"\"You can demonstrate your successful completion of Grade 12 by completing one of two tracks.First Track: IB DiplomaPlease provide the following:IB DiplomaThese subjects must be within the approved lists of the International Baccalaureate Organization. Islamic Studies cannot be considered as a required subject to obtain the diploma.IB Diploma transcriptSecond Track: IB Subject CertificatePlease provide the following:IB Subject CertificateComplete six HL/SL subjects with a minimum grade of 3 in each subject and an overall grade of no less than 21These subjects should include English Language, Mathematics and one Science subject and cannot include Islamic Studies. All subjects must be within the approved lists of the International Baccalaureate Organization.\"\"InternationalBaccalaureate Career-Related Programme\"\"The International Baccalaureate Career-Related Programme can be equivalent to both a technical and general high school certificate.For Vocational High School Certificate EquivalencyBTEC Level 3 DiplomaMinimum of 90 credits completedPP grade or higherIB Subject CertificateComplete two HL/SL subjects with a minimum grade of 3 in each subjectFor General High School Certificate Equivalency (Only applicable if your year of graduation is 2023 or 2024)BTEC Level 3 DiplomaMinimum of 120 credits completedPP grade or higherIB Career-Related ProgrammeComplete two HL/SL subjects with a minimum grade of 3 in each subjectOne of the following:GCSE/IGCSE certificateComplete five approved GCSE/IGCSE subjects with a minimum grade of E or 3IB Middle Years Programme (MYP)\"\"FrenchBaccaluareate\"\"Diplome Du BaccalaureatGrade 12 transcriptGrade 11 transcriptGrade 10 transcriptLegal translations of your diploma and transcripts if they were issued in a language other than English or Arabic\"\"IndianCurriculum\"\"Grade 12 board certificateGrade 11 transcriptsGrade 10 board certificate\"\"PakistaniCurriculum\"\"Grade 12 board certificateGrade 11 transcriptsGrade 10 board certificate\"\"BangladeshiCurriculum\"\"Grade 12 board certificateGrade 11 transcriptsGrade 10 board certificate\"\"CanadianCurriculum\"\"Graduation diploma issued by accrediting provinceGrade 12 transcriptGrade 11 transcriptGrade 10 transcript\"\"AustralianCurriculum\"\"Graduation diploma issued by accrediting provinceGrade 12 transcriptGrade 11 transcriptGrade 10 transcript\"\"RussianCurriculum\"\"Please provide the following to demonstrate your successful completion of high school in an 11-year education program:Graduation diplomaGrade 11 transcriptGrade 10 transcriptGrade 9 transcript\"\"IranianCurriculum\"\"Graduation diplomaGrade 12 transcriptGrade 11 transcriptGrade 10 transcript\"\"PhilippinesCurriculum\"\"Graduation diplomaGrade 12 transcriptGrade 11 transcriptGrade 10 transcriptFees50 AEDService Time5 working days.Service ChannelsService Channels:WebsiteMobile Application\"\nWhat are the essential steps and requirements for obtaining the Equivalency of General Education Certificates in the UAE? Outline the application process, specifying the necessary documents and procedures for different curriculum types. What is the expected service time and fees associated with the Equivalency of General Education Certificates service in the UAE?",
"role": "user"
},
{
"content": "To obtain Equivalency of General Education Certificates in the UAE, one must first check and prepare the required documents specific to their curriculum. Then, apply online using UAE PASS, submit necessary documents, pay the fees, and await the outcome within 5 working days. Different curriculums have unique document and test score requirements outlined in detail. The service fee is 50 AED.",
"role": "assistant"
}
] |
486 | Client-company_interaction | In context Information extraction | [
{
"content": "Our IdentityOur Social Investment Framework operates on two levels: corporate and country. The corporate level involves Emirates NBD operations globally, while the country level is designed to include country visions and geographic, demographic and social needs. The Emirates NBD Social Investment Framework ensures that key areas of focus stay the same throughout our global operations, with the flexibility to localize programmes and initiatives based on the national context of each country.\n\"Our IdentityOur Social Investment Framework operates on two levels: corporate and country. The corporate level involves Emirates NBD operations globally, while the country level is designed to include country visions and geographic, demographic and social needs. The Emirates NBD Social Investment Framework ensures that key areas of focus stay the same throughout our global operations, with the flexibility to localize programs and initiatives based on the national context of each country.\"What is the country level of the Social Investment Framework designed to include?",
"role": "user"
},
{
"content": "The country level of the Social Investment Framework is designed to include country visions and geographic, demographic, and social needs. It aims to ensure that key areas of focus remain consistent across global operations while allowing for flexibility to tailor programs and initiatives based on the specific national context of each country.",
"role": "assistant"
}
] |
227 | Client-company_interaction | Description of a process | [
{
"content": "Credential Reset:Using the portal link, open the login screen.Click on 'Forget Password'. Enter your registered email id.Click on 'Send'. A Confirmation will be displayed on the screen and an email will be sent to you with a link. The link will expire in 2 hours.\nWhat are the steps involved in the credential reset process, once an existing supplier of the E vendor has activated the Credential setup page? Explain the steps in detail.",
"role": "user"
},
{
"content": "Once a supplier of the E vendor has activated the credential setup page, the steps involved in the credential reset process are as follows:\n\n1. Access the portal link provided by the E vendor and navigate to the login screen.\n2. Click on 'Forget Password' option.\n3. Enter the registered email id associated with the account.\n4. Click on 'Send'.\n5. A confirmation message will be displayed on the screen indicating that an email has been sent to you.\n6. Check your email inbox for the email which should contain a link to reset your password.\n7. Click on the link provided in the email, which will direct you to a password reset page.\n8. Follow the instructions on the page to create a new password.\n9. Make sure to complete the password reset process within 2 hours as the link will expire.\n10. Once the new password is successfully set, you can use it to login to the E vendor's portal.\n\nThis process ensures that users can securely reset their credentials in case they forget their password.",
"role": "assistant"
}
] |
670 | Client-company_interaction | Narrow question | [
{
"content": "DXB Fast FactsAirport Perimeter – 7 KM X 2.5 KMDXB comprises three terminals:- Terminal 1 (includes Concourse D) serves all airlines- Terminal 2 serves scheduled, charter, and special flights (pilgrimage)- Terminal 3 (includes Concourses A, B & C) is dedicated for use by EmiratesTotal built up area of DXB is 2,122,474sqm [T1+Concourse C (246,474sqm) + T2 (13000 sqm) + T3+Concourse B (1,185,000 sqm) + Concourse A (528,000) + Concourse D (150,000sqm)]The 35,000 sqm cargo facility at DXB capable of handling 3.1 m tonnes of cargo annually.DXB ranks among the world’s top 10 cargo hubs in terms of international freight traffic.DXB has a total of 526 check in countersT1 – 211 | Transfers (Concourse D) – 31 | T2 – 52 | T3 - 232DXB became the world’s number 1 airport for international passengers in 2014 with passenger numbers totalling 70.4m.Busiest month – August 2018 with 8.3 m passengers (approx. 280,000 passengers per day; 11,500 passengers per hour)The Baggage Handling System (BHS) is 175KM long. An average bag spends 29 mins in the system.The BHS handles up to 9.3m bags/month during peak season (2018). Powered by more than 21,000 motors, the BHS has 15,000 trays and is spread over an area equal to 75 football fields.Dubai Duty Free sells an average of 2.9m bottles of perfume 2,066 tonnes of chocolate, 995 tonnes of dates and 2,711 kilograms of gold every year.\nWhat is the actual size of the perimeter of Dubai International Airport (DXB), and what is the total area that its built structures and buildings cover?",
"role": "user"
},
{
"content": "The actual size of the perimeter of Dubai International Airport (DXB) is 17.5 kilometers. The total area that its built structures and buildings cover is 2,122,474 square meters.",
"role": "assistant"
}
] |
752 | Education | Extractive | [
{
"content": "bu Dhabi and the wider UAE.”Sarah Agha, talent development programme unit head at DCT Abu Dhabi, added: “The Mawhibaty Program was established to identify artistically gifted students across Abu Dhabi and encourage them to follow their creative vision, in line with DCT Abu Dhabi’s mission to nurture creativity and enable a thriving arts ecosystem in the emirate. As the first creative development program in the UAE, Mawhibaty provides students with the necessary skillset to pursue a future career within the art sector and highlights the importance of fostering young talent.”The visual showcase of Mawhibaty, which was created in 2017 and has since featured work by more than 500 students, runs daily from 10am until 8pm at Manarat Al Saadiyat, Abu Dhabi. The curtain closes on the exhibition on June 30.\nSummarize this article for me: More than 300 Students to Showcase their Talents during Mawhibaty’s Season-ending ExhibitionThe Abu Dhabi Department of Education and Knowledge (ADEK) together with the Department of Culture and Tourism – Abu Dhabi will host a performing arts student showcase this week at the Cultural Foundation theatre as part of its Mawhibaty Program. Running from June 24-26, the three-day show is part of a series of activities that will draw to a close this year’s edition of the talent development program aimed at nurturing the creativity of performing and visual arts students.A collaboration between ADEK and DCT – Abu Dhabi, the annual event provides a platform for creative students from across the emirate to display their artistic innovations Performing arts showpiece will feature 60+ students and be held June 24-26 at the Cultural Foundation, while 240+ students will exhibit at Visual Arts showcase until June 30The year-long Mawhibaty program offers students from across Abu Dhabi, Al Ain, and Al Dhafra in grades one through 12 an ideal platform to hone their artistic talents, further highlighting the importance of nurturing youth in developing the art and culture scene in the capital. For the first time since the launch of the program five years ago, Abu Dhabi audiences will be able to attend the performing arts show live and witness more than 60 students perform music, ballet, and drama. The season-ending program kickstarted earlier this month with a separate visual arts showcase at Manarat Al Saadiyat, with more than 240 participating students aged between six and 18 displaying more than 500 artworks in drawing, painting, photography, pottery, Arabic calligraphy and graphic design. The visual arts exhibition will continue until June 30.“We are wholly committed to supporting the artistic sector across the emirate to further strengthen the cultural fabric of the UAE,” said Linda Wannous, enrichment project manager- ADEK. “The Mawhibaty Program provides an outstanding platform for young, aspiring artists to develop and exhibit their creative talent. The showcase of visual and performing arts is the result of year-long efforts and commitment on the part of students, teachers and support staff. Overall, the Mawhibaty Program helps develop talented students who will become the cornerstone of the thriving cultural scene in Abu Dhabi and the wider UAE.”Sarah Agha, talent development programme unit head at DCT Abu Dhabi, added: “The Mawhibaty Program was established to identify artistically gifted students across Abu Dhabi and encourage them to follow their creative vision, in line with DCT Abu Dhabi’s mission to nurture creativity and enable a thriving arts ecosystem in the emirate. As the first creative development program in the UAE, Mawhibaty provides students with the necessary skillset to pursue a future career within the art sector and highlights the importance of fostering young talent.”The visual showcase of Mawhibaty, which was created in 2017 and has since featured work by more than 500 students, runs daily from 10am until 8pm at Manarat Al Saadiyat, Abu Dhabi. The curtain closes on the exhibition on June 30.",
"role": "user"
},
{
"content": "Over 300 students will showcase their talents during Mawhibaty's season-ending exhibition hosted by ADEK and DCT Abu Dhabi. The event features a performing arts show with 60+ students and a visual arts exhibit with 240+ students. This program nurtures youth creativity in performing and visual arts, showcasing their innovations until June 30.",
"role": "assistant"
}
] |
913 | Tourism | Description of a process | [
{
"content": "Steps to Apply for Hotel Classification01Collect the property unit detailsDownload the template provided and complete the information for each room and room category including room number, type, floor, length, width and sizes.02Log in to the classification portalGo to the classifications portal and enter the username and password for the property to be classified.Go to the hotel classification portal03Complete the online applicationYou will require the following documents to complete your application:– Initial approval from DET– Passport copy of the license holder– A land map copy– Dubai Municipality building completion certificates– Trade name certificate04Fill in the self-assessment (optional)This is a useful checklist that scores your property against the requested classification. It identifies gaps and potential areas of improvement to assist you in completing the classification process.05Prepare for DET site inspectionThe DET inspection team will visit your property within one business day of application submission.\nHello there. I am a businessman who is trying to move my business to Dubai and explore the tourism industry in Dubai. I would like to classify my hotel that is still under construction for tourism in Dubai. The hotel is under construction but will be concluded soon. How can I apply for hotel classification?",
"role": "user"
},
{
"content": "To apply for hotel classification in Dubai, follow these steps:\n1. Collect property details for each room.\n2. Log in to the classifications portal using your property's credentials.\n3. Complete the online application with required documents.\n4. You may fill in the self-assessment checklist.\n5. Prepare for a site inspection by Dubai's Department of Tourism and Commerce Marketing.",
"role": "assistant"
}
] |
1,194 | Client-company_interaction | Broad questions | [
{
"content": "The person responsible for implementing the project must be a health educator or a nutritionist, and will be directed to the officer concerned. The person responsible for implementing the event must file a report together with the event implementation form to be submitted to the Director of Health Education and Promotion.\nHow does the Ministry of Health and Prevention of the United Arab Emirates ensure that only educators or nutrition professionals have the possibility to implement a health education or promotion event?",
"role": "user"
},
{
"content": "The Ministry of Health and Prevention of the United Arab Emirates ensures that only educators or nutrition professionals can implement health education or promotion events by requiring that the responsible person for implementation must be a health educator or a nutritionist, as directed by the officer concerned. Additionally, they must submit a report and event implementation form to the Director of Health Education and Promotion for review.",
"role": "assistant"
}
] |
1,180 | Client-company_interaction | Broad questions | [
{
"content": "Our innovation governanceEssentially, our people have not changed; they are constantly pursuing new solutions that have a positive impact on our bidding and operations. What is new is that we now have a dedicated central team, an Innovation Department, with a defined annual plan and budget, and an agreed structure, technology innovation roadmap and methodology for stimulating, capturing and rolling out our innovations. Furthermore, we have introduced a degree of institutionalisation without stifling independence of mind and creativity.The new Innovation Department has been running since 2020 and the Management Committee and our Board have given us considerable support and the necessary funding to develop our various pilot testing programmes and initiatives.New innovation projects are discussed at the Innovation Committee, which comprises representatives from business units and enabling functions. At the end of each year we propose the required innovation project funding for the forthcoming year to the Management Committee and present the roadmap and project results also to the Board and seek budget approval so that we can implement our programme from January. Last year we presented 36 innovation projects. We are extending the focus from desalination and solar PV to include other renewables, green hydrogen, hybrid systems and digital technologies.Innovation is cutting the cost of power and water dramatically.\nWhat were the advantages ACWA Power experienced from creating an Innovation team dedicated specifically to thinking out of the box and proposing new solutions to business challenges? ",
"role": "user"
},
{
"content": "The creation of a dedicated Innovation Department at ACWA Power has brought numerous advantages, including a more structured approach to innovation with a defined plan and budget. This allows for better coordination of efforts, quicker development and testing of new ideas, and ultimately, the ability to explore a wider range of solutions to business challenges.",
"role": "assistant"
}
] |
673 | Client-company_interaction | In context Information extraction | [
{
"content": "Pre-authorizationA pre-authorization is a prior approval given by Daman to the Network Providers, before certain health services are provided. Daman requests this approval for certain health services to support your Network Provider’s choice and to ensure that the Network Provider has appropriate information on services covered under your health plan.The Network Provider will inform you if the requested or prescribed procedure requires pre-authorization and if required, the Network Provider will then carry out the necessary procedures to obtain the pre-authorization for the health service that will be offered.This pre-authorisation review is mainly to help the member:A. Understand their medical care choicesB. Avoid unneeded hospital stays and surgeryC. Receive maximum Benefits from the planD. Find Network Providers.The Healthcare Services requiring pre-authorisation by Daman are specified in theSchedule of Benefits.\nA pre-authorization is a prior approval given by Daman to the Network Providers before certain health services are provided. Daman requests this approval for certain health services to support your Network Provider's choice and to ensure that the Network Provider has appropriate information on services covered under your health plan.The Network Provider will inform you if the requested or prescribed procedure requires pre-authorization and if required, the Network Provider will then carry out the necessary procedures to obtain the pre-authorization for the health service that will be offered.Does Daman require pre-authorization for all health services?",
"role": "user"
},
{
"content": "Pre-authorization is typically required by Daman for specific health services as listed in the Schedule of Benefits. Not all health services will need pre-authorization, but those outlined in the plan guidelines will require prior approval to ensure coverage and appropriateness. It is essential to check the Schedule of Benefits for details on services requiring pre-authorization.",
"role": "assistant"
}
] |
464 | Client-company_interaction | Broad questions | [
{
"content": "The RoSPA Health and Safety Awards is the UK’s largest occupational health and safety awards programme. Now into its 67th year, the Awards have almost 2,000 entries every year, covering nearly 50 countries and a reach of over seven million employees. The award will be officially presented at a ceremony in Dubai on May 4th.The assessment criteria for the British Safety Council’s International Safety Awards 2023 included: the identification and management of occupational health and safety hazards and wellbeing concerns, health and safety policy and regulatory compliance, health and safety hazards and risks management, health and safety performance management, the senior leadership’s commitment to health and safety, improvements in H&S policies and standards post COVID-19, health and safety audits/reviews, PPE (Personal Protective Equipment) management, and staff engagement in health and safety. This year, a total of 947 organisations applied for the British Safety Council programme, with 30 per cent of global applicants awarded with ‘merit’ status. The applicant organizations were of all sizes, types and sectors including businesses from the UK, Africa. Asia, India, mainland Europe and the Middle East.\nThe RoSPA Health and Safety Awards is the UK’s largest occupational health and safety awards program. What were some important pointers included in their assessment criteria?",
"role": "user"
},
{
"content": "The assessment criteria for the RoSPA Health and Safety Awards included aspects such as the identification and management of occupational health and safety hazards, health and safety policies, regulatory compliance, hazard and risk management, performance, senior leadership commitment, COVID-19 policy improvements, safety audits, PPE management, and staff engagement in health and safety initiatives.",
"role": "assistant"
}
] |
1,089 | Business | Narrow question | [
{
"content": "The evidence paragraph for the company formation types in Dubai International Academic City (DIAC) is:\"Company formation types in DIAC:- Free Zone Limited Liability Company (FZ-LLC)- Branch of a Foreign/UAE Company- Freelancer\"The above paragraph outlines the different options available for establishing a business in DIAC, including FZ-LLC, branch of a foreign/UAE company, and freelancer permits.\nWhat are the different types of company firms or establishments creation or start-up options available in Dubai International Academic City (DIAC)?",
"role": "user"
},
{
"content": "In Dubai International Academic City (DIAC), the available options for company formation include Free Zone Limited Liability Company (FZ-LLC), Branch of a Foreign/UAE Company, and Freelancer permits. These options offer flexibility and cater to various business setups within the academic hub.",
"role": "assistant"
}
] |
837 | Citizen-government_interaction | Narrow question | [
{
"content": "Frequently Asked QuestionsWhat does ‘targeted financial sanctions’ (\"TFS\") mean?The term targeted sanctions means that such sanctions are imposed against specific individuals, entities, or groups. The term TFS includes both asset freezing without delay and prohibition from making funds or other assets or services, directly or indirectly, available for the benefit of sanctioned individuals, entities, or groupWhy are individuals, entities, or groups designated in the Sanction Lists?The Sanction Lists include names of individuals, entities, or groups that the UAE or the UN believe are detrimental to national and/or global peace and security. These individuals, entities, or groups are mostly involved in acts of terrorism, terrorism financing, proliferation financing, and violation of international law.\nThe Executive Office for Control and Non-Proliferation (EOCN) plays an active role in implementing export control while preventing the proliferation of weapons of mass destruction. EOCN also coordinates and supervises the application of targeted financial sanctions relating to the terrorist lists system, as well as the implementation of Security Council resolutions on the prevention and suppression of terrorism. What does ‘targeted financial sanctions’ (\"TFS\") mean?",
"role": "user"
},
{
"content": "Targeted financial sanctions (\"TFS\") refer to sanctions that are directed specifically at certain individuals, entities, or groups. These sanctions typically involve freezing assets and prohibiting the provision of funds or other assets/services to the sanctioned parties. TFS are implemented to address concerns related to terrorism, proliferation, and violations of international law.",
"role": "assistant"
}
] |
78 | Client-company_interaction | Narrow question | [
{
"content": "RASH - 1 MHigh Precision Guided MunitionsRASH 1MWEIGHT WITH AMMUNITION SHELL:2.5kgMAX OPERATING SPEED:80m/sMAX DIVE ANGLE:70 degreesMAX ALTITUDE:15000 ft\nCan you please let me know how heavy the Missile Rash - 1M by EDGE is, and what the maximum operating speed, dive angle, and altitude are?",
"role": "user"
},
{
"content": "The Missile Rash - 1M by EDGE weighs 2.5kg with ammunition shell, has a maximum operating speed of 80m/s, a max dive angle of 70 degrees, and can reach a maximum altitude of 15,000 ft.",
"role": "assistant"
}
] |
286 | Client-company_interaction | Description of a process | [
{
"content": "Credential Activation Notification only for Existing Suppliers1.This is the starting point for existing suppliers to begin theupdate process.2.The existing supplier will receive an email with credentialactivation link.3. Click on the 'Click here to activate your account' button4.Once activated the a page will open up in the browser forcredentials reset.\nCould you please provide me with some details on the step-by-step procedure or the process involved in creating EDGE E-Vendor credentials for already existing suppliers?",
"role": "user"
},
{
"content": "For existing suppliers to activate EDGE E-Vendor credentials, they will receive an email with an activation link. By clicking on 'Click here to activate your account', a page opens in the browser for credential reset. This initiates the update process for suppliers to begin updating their credentials.",
"role": "assistant"
}
] |
790 | Citizen-government_interaction | Contextual | [
{
"content": " being updated and to be published soon.Devising the HCMP involvedseveral key phases, includingDevelopment of an advanced healthcare capacity planning system, utilising new tools at the forefront of healthcare planning technology.Major analyses to understand the demand for healthcare now and in the future at Emirate, Regional and Precinct level. Interpretting this demand by service type and specialty.A comprehensive audit of existing and planned healthcare facilities.Healthcare Facility SurveyDoH created the Healthcare Facility Survey with support from TAHPI. The survey is designed to accurately capture current information on health facilities and services in Abu Dhabi. Please be assured it is not a performance audit.The results from the survey will be utilised as part of DoH’s capacity planning initiatives, addressing the future health service needs for Abu Dhabi. Survey results are made available to the public, using the Department of Health Public Mapping Tool.Healthcare Facilities MapThe Map Module is a geospatial mapping tool that visualises current and future capacity, as well as available Government land for development of health services.The Map Module allows the public to browse and search available health services in their area, as well as view details of future health facility development. The Module provides the public ability to locate healthcare facilities and investigate operational and service information relating to any healthcare facility to help users seek appropriate care and investors to study the market.\n\"CAPACITY MASTER PLANAbout The Master PlanA Healthier Abu Dhabi has significantly developed the healthcare capacity management system. This Healthcare Capacity Master Plan (HCMP), its methodology, and the tools and initiatives contained within it provide both the framework and the Plans that underpin the sustainable development of the Abu Dhabi healthcare system in a way that supports the DoH Mission.DoH HCMP is designed to help Abu Dhabi respond to its current and future healthcare demands, establish a healthcare planning culture, and introduce guiding principles and specific plans for healthcare capacity and provision.A newer version of the Capacity Master Plan is currently being updated and to be published soon.Devising the HCMP involved several key phases, includingDevelopment of an advanced healthcare capacity planning system, utilizing new tools at the forefront of healthcare planning technology.Major analyses to understand the demand for healthcare now and in the future at the Emirate, Regional, and Precinct levels. Interpreting this demand by service type and specialty.A comprehensive audit of existing and planned healthcare facilities.\"\"Healthcare Facility SurveyDoH created the Healthcare Facility Survey with support from TAHPI. The survey is designed to accurately capture current information on health facilities and services in Abu Dhabi. Please be assured it is not a performance audit.The results from the survey will be utilized as part of DoH’s capacity planning initiatives, addressing the future health service needs for Abu Dhabi. Survey results are made available to the public, using the Department of Health Public Mapping Tool.\"\"Healthcare Facilities MapThe Map Module is a geospatial mapping tool that visualizes current and future capacity, as well as available Government land for the development of health services.The Map Module allows the public to browse and search available health services in their area, as well as view details of future health facility development. The Module provides the public the ability to locate healthcare facilities and investigate operational and service information relating to any healthcare facility to help users seek appropriate care and investors to study the market.\"Can you summarize the previous passages including information about the Healthcare Capacity Master Plan, the Healthcare Facility Survey, and the Healthcare Facilities Map? Please include titles.",
"role": "user"
},
{
"content": "The Healthcare Capacity Master Plan (HCMP) by DoH in Abu Dhabi is a robust framework for sustainable healthcare development. The Healthcare Facility Survey captures current health facility data for future planning initiatives. The Healthcare Facilities Map is a geospatial tool that visualizes current and future healthcare capacity, aiding public access to vital information and aiding investors in market analysis.",
"role": "assistant"
}
] |
417 | Client-company_interaction | Description of a process | [
{
"content": "Deposits and Withdrawals3.1 The Bank shall accept deposits from the Customer in cash, cheques, bank transfer or by any of the customary banking practices. Deposits by third parties into the Customer’s account may be accepted without any responsibility to the Bank, unless the Bank neglects, infringes or otherwise violates these Terms and Conditions.3.2 The Bank may supply cheque books, payment instruments and related materials to the Customer in accordance with these Terms and Conditions.3.3 Subject to these Terms and Conditions, drawings from each type of Account can be made by the Customer or by any Authorised Person by using any of the modes made available by the Bank, including but not limited to using the Card, withdrawal slips, cheques, standing instructions, pay orders or electronic instructions, through the channels made available by the Bank, including but not limited to point of sale, branches, Internet Banking, ATMs, mobile banking, Phone Banking or by such other modes or channels as shall be made available by the Bank from time to time subject to:(a) the specific features, restrictions, Terms and Conditions applicable to the relevant Account; and(b) the Bank’s maximum daily withdrawal limit permitted by the Bank and fees or charges for the relevant Account, shall be as specified in the Schedule of Fees.3.4 No amounts shall be credited to the Customer’s Account until the Bank has received the amount in cash or its equivalent. Upon accepting negotiable instruments under realisation, the Bank shall act as the Customer’s collecting agent and assumes no responsibility for realisation of such deposits unless the same is due to the Bank’s negligence, infringement or otherwise violation of these Terms and Conditions.3.5 The Bank may convert all foreign currency deposits or transfers to the Account at the Prevailing Exchange Rate for such currency at the deposit or transfer date.3.6 The Bank shall have the right to freeze or suspend operation of the Account and to refuse all or some of the deposits, credits and withdrawals if the Customer is in breach of any of these Terms and Conditions or if (i) any instructions given to the Bank are ambiguous, conflicting or not acceptable as per agreed upon or announced with the Bank; (ii) if the Bank suspects that there may be any fraud or illegality in any transactions (including, without limitation any breach of the Central Bank regulations relating to money laundering); or (iii) if the Bank requires any further instructions, information or documentation, in form and content satisfactory to the Bank but the Customer has failed to provide the same or (iv) if such instruction is issued by the Central Bank or any other competent authority.3.7 The Bank shall be entitled, in its sole discretion, to refuse any instrument or deposit and/or limit the amount permitted to be deposited and/or return any deposit or any part thereof at any time and from time to time.3.8 The Bank should accept the Customer’s instruction allowing a third party to withdraw funds from the Account, but only if such instructions are in a form acceptable to the Bank and on the condition that the Customer shall indemnify the Bank for all actual damages that may be sustained by the Bank as a result of executing such instructions, as herein provided or otherwise as required by the Bank.\nAl Hilal Bank offers premium banking services to customers including the provision of bank accounts which are opened and operated by the customer with the bank in accordance to the rules and principles of Islamic Shari’ah. How can a customer make deposits and withdrawals using their bank account with the bank?",
"role": "user"
},
{
"content": "Customers can make deposits into their Al Hilal Bank account through cash, cheques, bank transfers, or customary banking practices. Withdrawals can be made by the customer or any authorized person using methods such as cards, withdrawal slips, cheques, standing instructions, pay orders, or electronic instructions via various channels like branches, ATMs, Internet Banking, and more, subject to terms, conditions, and withdrawal limits.",
"role": "assistant"
}
] |
426 | Client-company_interaction | Description of a process | [
{
"content": "We want to hear from youIf you have any positive feedback, suggestions or complaints, feel free to:Call us on 600 522 229Chat to us on the Al Hilal appEmail us on contactus@alhilalbank.aeOur Customer Care Team is always ready to help.As your banking partner, giving you complete and efficient control over your finances is imperative. While we strive to avoid any issues, it is also possible that problems may arise. In that case, you can always count on our Customer Care Team to resolve your issues as quickly as possible.Al Hilal Service PromiseTo be the number one Shariah Compliant Digital Islamic bank of choice in the UAE. A constantly innovating, financially successful organisation of the highest integrity, respected by our customers, by our competitors and by the community.Our Core ValuesIntegrity: We do the right thing even when no one is looking. Care: We protect our people and honour our commitments. Ambition: We strive to be the best every day.Respect: We value our collective diversity.Discipline: We do things right every time.\nAl Hilal Bank in Abu Dhabi is one of the best banks in the region that offers premium banking services to all of its customers including banking accounts, cards, benefits, and so much more. How can a customer reach out to or contact the bank to provide feedback, suggestions or complaints?",
"role": "user"
},
{
"content": "You can provide feedback, suggestions, or complaints to Al Hilal Bank in Abu Dhabi through various channels such as calling their Customer Care Team at 600 522 229, chatting on the Al Hilal app, or emailing at contactus@alhilalbank.ae. Your feedback is valued to help improve their services and meet your banking needs effectively.",
"role": "assistant"
}
] |
721 | Client-company_interaction | Description of a process | [
{
"content": "More about Tourist PlansTo Activate SIMInsert the SIM into your phone.Send SMS to 1220 with your year of birth (ex. 1987).Once verified, you can start enjoying the free 1 GB of data for 24 hoursYou will receive an SMS with your mobile number.To activate your Tourist PlanDownload the du App:du.ae/myapp to rechargewith these denominations and directly activate a bundle. International credit cards are accepted.Visit du.ae/qr to recharge with these denominations and activate the bundle. International credit cards are accepted.Purchase e-vouchers or WoW recharge cards of the above denominations, then dial *135*voucher/cardnumber# to activate the bundle.Visit our store or any of our partner stores to directly recharge.\nI am a first-time tourist in the UAE and have just picked up my SIM card at the airport. Can you please guide me through the steps for the activation process?",
"role": "user"
},
{
"content": "To activate your SIM card for tourist plans in the UAE:\n1. Insert the SIM into your phone.\n2. Send an SMS to 1220 with your year of birth (e.g., 1987).\n3. Once verified, you'll get 1 GB of data free for 24 hours.\n4. Download the du App from du.ae/myapp to recharge and activate bundles using international credit cards.\n5. Alternatively, use e-vouchers or WoW recharge cards to activate bundles, or visit a store for assistance.",
"role": "assistant"
}
] |
1,071 | Client-company_interaction | Narrow question | [
{
"content": "Service completion duration? Urgent complaints: within 1 working day Normal complaints: within 5 working days Complex complaints: within 14 working days\nI have raised a complaint regarding MOHAP services. However, I have not received any resolution for it for two days. What is the duration for the resolution of complaints at MOHAP?",
"role": "user"
},
{
"content": "According to MOHAP's policy, urgent complaints should be resolved within 1 working day. Since your complaint has not been resolved within two days, it seems that the timeline has been exceeded. I recommend following up with MOHAP to expedite the resolution of your complaint.",
"role": "assistant"
}
] |
747 | Client-company_interaction | Contextual | [
{
"content": "Suitable wheelchairsdnata offers STAXI with a baggage compartment beneath (Width: 27”, length: 39”) as well as conventional wheelchairs in three sizes (Width: 18”, 22”, 24”).LocationsDeparturesTerminal 3 Economy: Customers can use the special handling people of determination counter next to the Emirates ticketing desk, or any dedicated Emirates counter near curbside entrance 1.Terminal 3 First & Business: Customers can use the curbside assistance service for First/Business Class or any dedicated Emirates counter.Terminal 1: Customers can use the special handling people of determination lounge located at area 4 or any dedicated airline counter.Terminal 2: Customers can use the special handling people of determination desk located near counter 52 or any dedicated airline counter.ArrivalsCustomers who have booked the service should head to the arrival gates or remote arrival entry points.CostServices are free for people of determination.\n\"Suitable wheelchairsdata offers STAXI with a baggage compartment beneath (Width: 27”, length: 39”) as well as conventional wheelchairs in three sizes (Width: 18”, 22”, 24”).LocationsDeparturesTerminal 3 Economy: Customers can use the special handling people of determination counter next to the Emirates ticketing desk, or any dedicated Emirates counter near curbside entrance 1.Terminal 3 First & Business: Customers can use the curbside assistance service for First/Business Class or any dedicated Emirates counter.Terminal 1: Customers can use the special handling people of determination lounge located at area 4 or any dedicated airline counter.Terminal 2: Customers can use the special handling people of determination desk located near counter 52 or any dedicated airline counter.ArrivalsCustomers who have booked the service should head to the arrival gates or remote arrival entry points.CostServices are free for people of determination.\"Please summarize the locations in Departure where a person of determination can take a taxi more easily.",
"role": "user"
},
{
"content": "Customers in Terminal 3 Economy can go to the special handling counter near the Emirates ticketing desk or any Emirates counter by curbside entrance 1. In Terminal 3 First & Business, they can utilize curbside assistance or dedicated Emirates counters. Terminal 1 offers a special handling lounge at area 4 or any airline counter. Terminal 2 has a special handling desk near counter 52 or airline counters.",
"role": "assistant"
}
] |
133 | Citizen-government_interaction | Broad questions | [
{
"content": "Required DocumentsCommercial / Industrial / Trade LicenseTax Registration Certificate (or valid justification on Company Letterhead, if tax registration is not applicable)Authorization on Company Letterhead for the person authorized to provide registration information on behalf of the supplierBank Account Confirmation LetterFor further guidance or queries regarding �How to Register as a Supplier� please contact the AD Contact Center Team at email address contact@tamm.abudhabi or �TAMM� Customer Self Service Portal TAMM - Contact Centre or Contact at 800555.\nShould a Tax Registration Certificate be presented along with the trade license and other necessary documents during the supplier registration process for Abu Dhabi Government Entities?",
"role": "user"
},
{
"content": "Yes, a Tax Registration Certificate is required to be presented along with the trade license and other necessary documents during the supplier registration process for Abu Dhabi Government Entities. It is important to ensure all required documents are provided to complete the registration process successfully.",
"role": "assistant"
}
] |
412 | Client-company_interaction | Reasoning Problem | [
{
"content": "Debit Card – Key Facts StatementDebit card allows customers instant access to purchase at merchant outlets and online using the funds available on the account. The debit card can also be used for withdrawing funds through accepted ATMs across the world.ATM withdrawal Limit: AED 50,000POS Purchase Limit: AED 250,000Online Transaction Limit: AED 100,000All customers will be issued virtual card instantly on the App and a physical card needs to be requestedThe ATM Debit Card PIN & OTP shared by the bank are personal and should not be shared. At any point, no Bank staff will ask for full card number, CVV, PIN or OTPIn case the customer has more than one account, only one debit card will be issued and the App allows the option to choose the default/ linked account for the debit card.Ensure all communication with the bank are through a secured email address and personal phoneAll limits for minors below age 18 are monitored by parents and change of limit is allowed only on the AppAny dispute on transaction needs to be reported to the bank through live chat &/or contact center on 600 522 229.\nAl Hilal Bank in Abu Dhabi offers customers with various digital banking services including the provision of debit cards. The debit cards have different usage limits such as ATM Withdrawal Limit, POS Purchase Limit, and Online Transaction Limit. These limits vary in amounts including AED 50,000, AED 250,000, and AED 100,000. If the ATM Withdrawal Limit is not AED 250,000, and the Online Transaction Limit is AED 100,000, then what is the POS Purchase Limit?",
"role": "user"
},
{
"content": "Since the ATM Withdrawal Limit and the Online Transaction Limit are given as AED 50,000 and AED 100,000 respectively, the POS Purchase Limit can be calculated by deducting these limits from the total limit available on the debit card. Therefore, the POS Purchase Limit would be AED 250,000 - AED 100,000 = AED 150,000.",
"role": "assistant"
}
] |
43 | Client-company_interaction | Reasoning Problem | [
{
"content": "4. The Customer authorizes the Bank in advance, in the event of him winning a prize from the Saving Accounts Prizes, to announce through all available media the winners names and account numbers, and to permit the use of personal photographs, and to conduct personal televised interviews with him and to broadcast it, the Customer acknowledges that the prize is to be paid in accordance with the pertinent regulations applicable by the bank.5. In the event the Customer ( beneficiary of the prize) is a minor, the value of the cash prize will be credited to his account ,and the legal guardian and or custodian may withdraw the amount of the prize and within the scope of the authority granted thereto as per the certificate of guardianship or custody, the father shall be considered a guardian by law and does not require to provide guardianship certificate .And in case the prize is an (in kind award) , the same shall be presented to the minor in person and in the presence of the guardian thereof \\or legal guardian and\\ or custodian.6. In the event of the Customer (Winner of a prize) not claiming the prize within 9 months from the date the announcement was made the prize shall be cancelled and the winner shall not have the right to claim it or claim the value thereof from the bank.7. In the event of Customer�s death (beneficiary) before the draw date, and Bank was not notified of the fact at the time, the deceased beneficiary shall not be eligible to receive the prize. And in the event of Customer�s death (beneficiary) after the draw date, the prize shall be presented to his legal heirs and shall be distributed as per the instructions applicable by the Bank.8. No employee of Jordan Ahli Bank can be a beneficiary of a prize (Winner of a Prize) from any of the Saving Accounts Prizes.9. The Customer acknowledges the right of the Bank to suspend the prizes program or to amend the value, frequency, and type thereof as per its sole discretion and without referring to or notifying the Customer.10\nEmad, a 16-year-old high school student, has been saving her part-time job earnings in her savings account at Jordan Ahli Bank. She is thrilled at the prospect of winning one of the prizes to help fund her college education. Aman, a small business owner, won a prize from the Savings Accounts Prizes program last year, 11 months from now. Loosiya, a retired teacher, had been participating in the Savings Accounts Prizes program for years, hoping to win a prize to fulfill her dream of traveling the world. Sadly, Layla passed away before the draw date. Michael, an employee of Jordan Ahli Bank, also holds a savings account with the bank. He participated in the Savings Accounts Prizes program and is eagerly waiting for the results.Out of the four people, who is eligible to receive a prize according to the terms and conditions provided for the Jordan AHli bank Savings Accounts Prizes program?",
"role": "user"
},
{
"content": "Only Emad, the 16-year-old high school student, would be eligible to receive a prize from the Savings Accounts Prizes program according to the terms and conditions provided by Jordan Ahli Bank.",
"role": "assistant"
}
] |
1,097 | Tourism | Broad questions | [
{
"content": "aq and will continue supporting programs that help people in conflict-affected areas.Supporting EgyptThe UAE believes that the stability and prosperity of Egypt is integral to the stability of the region. Egypt has an important position in the region as the largest Arab nation and a dependable ally in the fight against extremism. The UAE praises Al-Azhar Institution for its longstanding commitment to combat extremist ideologies.The UAE has provided significant development assistance to help grow the Egyptian economy and is committed to helping the people of Egypt through economic reforms and the creation of jobs and opportunities.Commitment to AfghanistanThe UAE continues to make a significant humanitarian contribution in Afghanistan, and has done so since the 1970s. UAE donor organizations have contributed over $680 million USD in development and humanitarian assistance. These investments have enabled the construction of schools, medical clinics, a major hospital, a public library and numerous mosques, among other projects. In 2020, the UAE sent two shipments of medical supplies to Afghanistan, which supported thousands of medical professionals as they worked to combat the COVID-19 pandemic.UAE special forces fought alongside US and coalition soldiers in Afghanistan for more than a decade. UAE forces protected humanitarian initiatives and ensured safety and stability for local communities. Personnel were also directly involved in culturally sensitive community development activities, especially activities necessitating knowledge of the Arabic language or Islamic traditions, alongside representatives of key humanitarian organizations such as the Red Crescent.IranThe UAE, alongside members of the international community, shares a deep concern over Iran’s aggression in the region and its impact on peace and stability. The UAE fully supports and enforces UN Security Council resolutions barring shipment of sensitive materials and technologies to Iran. The UAE is concerned with Iran’s aggression in the region. The UAE also calls for the restoration of the UAE’s three invaded islands, Abu Musa, Greater Tunb and Lesser Tunb.Located just across the Gulf from one another, the UAE and Iran have historic ties, including a significant trading relationship. The UAE and its allies in the GCC want the entire region to be free of weapons of mass destruction.Israel and PalestineOn August 13, 2020, the UAE announced an agreement with Israel to normalize relations. The accord immediately put an end to Israel’s plans for the annexation of Palestinian lands.The agreement is a significant advance in Arab-Israeli relations that lowers tensions and creates new energy for positive change across the region. It maintains the viability of a two-state solution as endorsed by the Arab League and international community.Normalizing ties has already begun and will progress in phases. Closer ties between two of the Middle East’s most dynamic economies and vibrant societies will accelerate growth and innovation, expand opportunities for young people and break down long-held prejudices. Near-term plans include discussions on visa access; air, telecommunications and shipping links; collaboration on health, water and food security, climate change, technology and energy; cultural and educational exchanges; ministerial-level visits; and a reciprocal exchange of Embassies.The UAE continues to steadfastly defend the Palestinian right to an independent state with Jerusalem as its capital. Under the new deal, the UAE will use its position to forcefully advocate for that end. However, any and all progress on the matter must derive from direct dialogue between Palestine and Israel themselves.\nCan you describe what is the UAE’s foreign policy, as it relates to its standing in the Middle East and some of its neighbors in the region; in terms of security and stability, and its support for the United Nations as well as its participation in the global fight against terrorism?",
"role": "user"
},
{
"content": "The UAE's foreign policy in the Middle East focuses on promoting stability and peace through initiatives such as supporting UN resolutions and actively participating in the global fight against terrorism. The country collaborates with allies to combat extremism and has a longstanding commitment to providing aid, humanitarian assistance, and security support to neighboring countries like Yemen, Syria, Iraq, Egypt, Afghanistan, and actively seeks peaceful resolutions to conflicts. These efforts reflect the UAE's commitment to promoting security, stability, and prosperity in the region.",
"role": "assistant"
}
] |
417 | Citizen-government_interaction | Description of a process | [
{
"content": "If you would like to submit a suggestion for a tourism agency, this is the proceedure:1 Submit the request through the website and enter the details of submitted suggestion2 Review the request3 Reply to the suggestion within 15 working day4 Send the questionnaire to the applicant\nI went on a tour with a tourism agency. The tour was great, but I have some comments for the guide that might be helpful. What's the process to send a suggestion?",
"role": "user"
},
{
"content": "To submit your suggestion for the tourism agency, you need to follow these steps: 1. Submit your suggestion through the agency's website. 2. Provide details of your experience and suggestions for improvement. 3. Await a response within 15 working days. 4. Once a reply is received, you may be sent a questionnaire for further feedback.",
"role": "assistant"
}
] |
499 | Client-company_interaction | In context Information extraction | [
{
"content": "Be vigilant, do not disclose your personal information over the phone to anyoneShort for voice-based-phishing, 'Vishing' is a criminal mechanism where people are lured to share their personal identity data and financial account credentials over the telephone, either to an Interactive voice response (IVR) machine or a person.These calls always try to convince bank customers that there's an issue with their banking account or debit/credit card or that they won a big amount in a lottery/draw, which lure them to share personal details with them over the call.\n\"Be vigilant, do not disclose your personal information over the phone to anyoneShort for voice-based-phishing, 'Vishing' is a criminal mechanism where people are lured to share their personal identity data and financial account credentials over the telephone, either to an Interactive voice response (IVR) machine or a person.These calls always try to convince bank customers that there's an issue with their banking account or debit/credit card or that they won a big amount in a lottery/draw, which lure them to share personal details with them over the call.\"What is 'Vishing'?",
"role": "user"
},
{
"content": "'Vishing' is a form of voice-based phishing where individuals are tricked into revealing personal information and financial details over the phone to scammers. These fraudulent calls often try to alarm individuals by claiming issues with their accounts or promising fake rewards. It's crucial to remain cautious and avoid sharing confidential information during such calls.",
"role": "assistant"
}
] |
898 | Tourism | In context Information extraction | [
{
"content": "HOW IS THE DUBAI COLLEGE OF TOURISM INVOLVED IN EMIRATISATION?Our bold initiative is to hire and train young and enthusiastic UAE Nationals for tourist-facing opportunities. We know our Nationals will go on to become role models within the industry, while at the same time, conveying the message that the UAE is an inclusive, tolerant and optimistic society. The visitor experience is enriched when we can facilitate interaction and conversation between Nationals and tourists in order to overcome many common misconceptions.\n\"Our bold initiative is to hire and train young and enthusiastic UAE Nationals for tourist-facing opportunities. We know our Nationals will go on to become role models within the industry, while at the same time, conveying the message that the UAE is an inclusive, tolerant and optimistic society. The visitor experience is enriched when we can facilitate interaction and conversation between Nationals and tourists in order to overcome many common misconceptions.\"How is Dubai College of Tourism involved in Emiratization?",
"role": "user"
},
{
"content": "The Dubai College of Tourism is involved in Emiratization by actively hiring and training young UAE Nationals for roles in the tourism industry. By providing opportunities for Emiratis to work in tourist-facing positions, the college helps promote cultural exchange, convey positive societal messages, and enhance the overall visitor experience. This initiative aims to increase Emirati representation in the industry and foster greater understanding between locals and tourists.",
"role": "assistant"
}
] |
1,039 | Citizen-government_interaction | Extractive | [
{
"content": "We also take pride in the UAE’s track record in implementing effective wildlife rehabilitation programs to protect endangered species, such as falcons, dugong, houbara bustard, and Arabian oryx.The Ministry of Climate Change and Environment has made great strides in this area with developing the Smart Map of Natural Capital of the UAE, the National Plan of Action for the Conservation of Marine Turtles in the UAE 2019-2021, and the National Plan of Action for the Conservation and Management of Sharks 2018-2021. The Ministry has also updated the list of Important Bird and Biodiversity Areas (IBAs) in the country and launched the national ecotourism project ‘The UAE’s Natural Wonders’.On a global scale, the Mohamed bin Zayed Species Conservation Fund, a key philanthropic endowment, provides grants to species conservation initiatives.\n“We also take pride in the UAE’s track record in implementing effective wildlife rehabilitation programs to protect endangered species, such as falcons, dugong, houbara bustard, and Arabian oryx.The Ministry of Climate Change and Environment has made great strides in this area with developing the Smart Map of Natural Capital of the UAE, the National Plan of Action for the Conservation of Marine Turtles in the UAE 2019-2021, and the National Plan of Action for the Conservation and Management of Sharks 2018-2021. The Ministry has also updated the list of Important Bird and Biodiversity Areas (IBAs) in the country and launched the national ecotourism project ‘The UAE’s Natural Wonders’.On a global scale, the Mohamed bin Zayed Species Conservation Fund, a key philanthropic endowment, provides grants to species conservation initiatives.”Summarize the main points mentioned in the passage.",
"role": "user"
},
{
"content": "The UAE is dedicated to implementing effective wildlife rehabilitation programs to protect endangered species like falcons, dugong, houbara bustard, and Arabian oryx. The Ministry of Climate Change and Environment has developed various conservation initiatives like the Smart Map of Natural Capital, National Plans for Marine Turtles and Sharks, updated IBAs, and launched ecotourism projects. Additionally, the Mohamed bin Zayed Species Conservation Fund supports global species conservation efforts through grants.",
"role": "assistant"
}
] |
288 | Citizen-government_interaction | Reasoning Problem | [
{
"content": "Voices of Future Generations is a unique initiative, under the patronage of the UAE National Commission for Education, Culture and Science, part of UNESCO�s network of national cooperating bodies, which encourages children to explore the United Nations Sustainable Development Goals and promotes Children�s Rights through creative writing. HH Sheikha Hissa bint Hamdan bin Rashid Al Maktoum is the Goodwill Ambassador for the Middle East Region for the initiative, supported by the Emirates Literature Foundation.It is a creative writing competition open to all children resident in the G.C.C. region, aged 8-12 years old, whether in private education, government schools or home-schooled including our children of determination. Stories can be submitted by students, parents and teachers �and each submission is free of charge. The winning stories are illustrated and published. Every story highlights children's rights and sustainability in creative and entertaining ways that engage other children.\nThe Voices of Future Generations program (VoFG for short) accepts story entries from all children between ages 8 and 12 resident in the G.C.C. region regardless of their type of education. John is 14 years old, goes to a private school, and lives in Kuwait. Kassandra is 9, homeschooled, and lives in Qatar. Lastly, Adrian is 10, goes to a public school, and lives in Brazil. Which of these can submit stories to participate in the VoFG program and which can't? Explain why.",
"role": "user"
},
{
"content": "John, who is 14 years old and lives in Kuwait, and Kassandra, who is 9 years old and lives in Qatar, are eligible to participate in the Voices of Future Generations program as they meet the age criteria (8-12 years) and are residents of the G.C.C. region. However, Adrian, who is 10 years old, lives in Brazil and not in the GCC region, is not eligible to submit stories for this program.",
"role": "assistant"
}
] |
1,417 | Client-company_interaction | In context Information extraction | [
{
"content": "Customer Services AvailableIndividual Account opening**Credit card applicationAuto Finance and Personal Finance applicationTime Deposit RequestStatement RequestCard and Cheque book requestsLetters Issuance request***Document Updates\n\"Customer Services AvailableIndividual Account opening**Credit card applicationAuto Finance and Personal Finance applicationTime Deposit RequestStatement RequestCard and Cheque book requestsLetters Issuance request***Document Updates\"What are the customer services available at Emirate Islamic Bank during night shifts?",
"role": "user"
},
{
"content": "During night shifts, Emirates Islamic Bank offers limited customer services such as ATM services, online banking assistance, and emergency card support. Access to customer service representatives for account-related queries may be limited during these hours.",
"role": "assistant"
}
] |
337 | Citizen-government_interaction | Broad questions | [
{
"content": "Emirate of FujairahAWARDS, CERTIFICATES, AND HONORSAwards2016-Assistant Undersecretary for Proposals for Foreign Affairs and Residence- Best Proposal Partner 2016- Fourth Cycle-6th Middle East Municipalities and Smart Cities Excellence Awards-Dubai-Honoring in the Customer Happiness Campaign 20162017-Arab Smart Government Shield Award - Golden Excellence Shield - Smart Applications Category-Best Smart Government Initiative Award - Middle East Excellence Award - Excellence in Government and Smart Cities2018-The 12th Middle East Award for Excellence in Customer Service-UAE Pioneers Award-Honoring the Partners Forum\nWhat are the different awards and honors given to the Emirate of Fujairah from 2016 to 2018? Kindly include at least two awards for each year, for documentation purposes.",
"role": "user"
},
{
"content": "In 2016, the Emirate of Fujairah received the Best Proposal Partner award at the 6th Middle East Municipalities and Smart Cities Excellence Awards in Dubai, as well as an honor in the Customer Happiness Campaign. In 2017, they were awarded the Arab Smart Government Shield Award in the Smart Applications category and the Middle East Excellence Award for Best Smart Government Initiative.",
"role": "assistant"
}
] |
1,185 | Client-company_interaction | Broad questions | [
{
"content": "welcome to ARN, where broadcasting meets innovation. As the region’s most dynamic multi-platform broadcaster, ARN brings you a world of possibilities. With nine radio stations captivating 3.8 million listeners and 200 nationalities each week, we are the go-to creative solutions provider for thousands of clients who trust us to amplify their messages across our network.We are the nation’s broadcaster. More people listen to ARN than any other network in the UAE (Nielsen independent Radio Audience Measurement*)At ARN, we pride ourselves on being pioneers of the industry. We push the boundaries and stay ahead of the curve with our state-of-the-art in-studio broadcast equipment, live streaming, cutting edge camera operations, enabling us to deliver captivating content. Whether you’re tuning in on the radio, streaming online, accessing our smartphone apps, or enjoying our broadcasts on Apple TV or via artificial intelligence voice command apps like Amazon Alexa, we are committed to providing an immersive and interactive experience for our millions of listeners.But ARN is more than just a broadcasting powerhouse. We are a comprehensive media company with a vision to transform the advertising landscape. Our wholly owned subsidiary, MPN, serves as a multimedia sales house, catering to the diverse needs of international and regional clients. From premium out-of-home assets on major commuting routes, to expertly integrated content. MPN offers a range of solutions to elevate your brand’s presence.Join forces with ARN and MPN, and unlock the true potential of your brand.*Q1 research 2023, total population 15+\nHow can companies like ARN support advertising campaigns and why are these types of networks the go-to option for brands to amplify their message in the United Arab Emirates?",
"role": "user"
},
{
"content": "Companies like ARN can support advertising campaigns by offering a vast reach to a diverse audience through their multi-platform broadcasting capabilities. These networks are the go-to option for brands in the UAE because they provide innovative and immersive experiences for millions of listeners, leveraging state-of-the-art technology and comprehensive media solutions to amplify brand messages effectively.",
"role": "assistant"
}
] |
331 | Citizen-government_interaction | Reasoning Problem | [
{
"content": "6- What items that passenger can bring in without paying customs duties?Passengers are permitted to bring the following items without paying customs duty:- Gifts whose value does not exceed AED 3,000- Cigarettes that shall not exceed 400 cigarettes, 50 cigars and 500 grams of tobacco.- Alcoholic beverage and beer that shall not exceed 4 liters.\nWhen crossing the border into Sharjah, passengers can bring gifts that do not exceed AED 3,000 in value, cigarettes that do not exceed 400 cigarettes, 50 cigars or 500 grams of tobacco, an alcoholic beverages and beer that do not exceed 4 liters. In this case, which of the following items can passengers bring in:1. 30 boxes of 20 cigarettes each.2. 10 gifts worth AED 330 each.3. Five 750ml wine bottles.4. 10 boxes of 10 cigars.5. 12 packs of 3 grams of tobacco.Explain the math for each.",
"role": "user"
},
{
"content": "1. 30 boxes of 20 cigarettes each: This exceeds the limit of 400 cigarettes, so this would be subject to customs duties.\n2. 10 gifts worth AED 330 each: The total value of the gifts is AED 3,300, which exceeds the limit of AED 3,000, so these would also be subject to customs duties.\n3. Five 750ml wine bottles: This does not exceed the limit of 4 liters, so this can be brought in without paying customs duties.\n4. 10 boxes of 10 cigars: This exceeds the limit of 50 cigars, so this would be subject to customs duties.\n5. 12 packs of 3 grams of tobacco: This does not exceed the limit of 500 grams, so this can be brought in without paying customs duties.",
"role": "assistant"
}
] |
331 | Client-company_interaction | Reasoning Problem | [
{
"content": "T2T3SubwayAmerican-sandwich chain Subway is where to go when you want a sub created your way.T1T2T3McDonald'sFreshly made and so satisfying, McDonald's sandwiches make the meal.T1T3Pret A MangerPret A Manger is famous for its sustainably-sourced fare, freshly prepared in-shop each day using natural ingredients.\nImagine that you are waiting for a connection at Dubai International Airport at Terminal 2. You get intensely hungry and search for a place to eat in the Airport directory. There, you see three options that you like: Subway (not available in Terminal 1), McDonald's (Available in all three terminals of the airport), and Pret a Manger (Available at Terminals 1 and 3). Given this data, what is the only restaurant you won't be able to find at Terminal 2? ",
"role": "user"
},
{
"content": "The only restaurant you won't be able to find at Terminal 2 is Subway.",
"role": "assistant"
}
] |
968 | Citizen-government_interaction | Broad questions | [
{
"content": "Digital ServicesThe pillar will avail the highest possible benefits from the connected technologies enabling 24/7 world-class service delivery for Dubai, improving UAE’s digital capabilities to develop smart cities, provide state-of-the-art and innovative solutions.\nWhat advantages and benefits, according to the article found in the Digital DEWA website does Digital DEWA provide and offer through the pillar of Digital Services?",
"role": "user"
},
{
"content": "Digital DEWA offers the advantage of providing 24/7 world-class service delivery for Dubai through connected technologies, enhancing the UAE's digital capabilities. This pillar focuses on developing smart cities, offering innovative solutions, and advancing state-of-the-art services, improving overall digital infrastructure in the region.",
"role": "assistant"
}
] |
183 | Business | Broad questions | [
{
"content": ". UAE provides a tax favourableenvironment for most industries;. The UAE has one of the mostliberal trade regimes in the Gulfregion and attracts strong capitalflows from across the region;. UAE is focussed on economicdiversification in trade, logistics,banking, tourism, real estateand manufacturing and providesopportunities in variousindustries;. UAE has a well-establishedinfrastructure, strong bankingsystem and a stable politicalsystem;. Although there are restrictionson company ownership bynon-GCC nationals, the UAEalso provides for a window offree trade zones that can allow100% foreign ownership anda nil taxation regime (subjectto certain limitations);. There are a high number ofexpatriate workers at all levelsof the economy such thatexpatriates accounts for over80% of the work force;. There are no exchange controlrestrictions and it is possible tohave unrestricted repatriation ofincome and capital;. UAE's culture is driven by Islamictraditions, however, with over150 nationalities, expatriatesare able to practise their owncultures; and. UAE provides a safe and securefamily environment with oneof the lowest crime rates inthe world.\nAn investor should consider several financial and environmental issues when incorporating their business or starting out a new one. Can you give me a range of reasons as to why new start-ups or investors who are looking to incorporate their businesses can think of the United Arab Emirates as an attractive hub to locate their businesses?",
"role": "user"
},
{
"content": "The United Arab Emirates offers a tax-friendly environment, liberal trade regulations, diverse economic opportunities in various industries, strong infrastructure, banking system, and stable political environment, along with options for 100% foreign ownership in free trade zones. Additionally, the UAE allows unrestricted repatriation of income and capital, features a multicultural society, and boasts a safe and secure family-friendly environment.",
"role": "assistant"
}
] |
352 | Citizen-government_interaction | Extractive | [
{
"content": "cultural development. Ultimately, these efforts are geared towards promoting entrepreneurship in agribusiness and fostering private agricultural investments.Al Owais also shed light on Sharjah's extensive experience in agricultural development and its ongoing major agricultural projects, referring to various initiatives, events, and projects launched by the Sharjah Chamber to promote the agricultural sector. These include the Al Dhaid Agricultural Exhibition, Al Dhaid Dates Festivals, and other events directly supporting small and medium-sized enterprises and promoting sustainable local agricultural production through the implementation of cutting-edge technology and sustainability practices.He invited the Board Chairman of the Arab Authority for Agricultural Investment and Development to take part in the opening ceremony of Al Dhaid Agricultural Exhibition, scheduled for tomorrow, Thursday.The meeting between the two sides revolved around the importance of sharing expertise and experiences, launching constructive programmes, addressing challenges faced by investors and workers in the agricultural sector, and fostering cooperation to advance investment projects within this sector.\n\"The Sharjah Chamber of Commerce and Industry (SCCI) has held discussions with the Arab Authority for Agricultural Investment and Development (AAAID) to explore avenues for collaboration.The discussions took place at the Chamber's headquarters, where H.E. Abdullah Sultan Al Owais, Chairman of the Sharjah Chamber of Commerce and Industry, received H.E. Dr. Obaid Saif Al Zaabi, Board Chairman of the Arab Authority for Agricultural Investment and Development. Several officials from both entities were also present.The meeting aimed to unite both sides’ efforts in supporting the broader business community and, more specifically, the agricultural sector, while also fostering trade, encouraging investment, and advancing agricultural development to achieve sustainable food security.During the gathering, both sides discussed the significance of collaborative initiatives in creating a conducive business environment for innovation and investment in the agricultural sector. Additionally, they explored ways to enhance the support offered to companies within the agricultural sector that are members of the Sharjah Chamber and facilitate their access to the services provided by the Authority.H.E. Abdullah Sultan Al Owais emphasized that the meeting underscores the SCCI’s commitment to bolster the agricultural sector by forging stronger ties with AAAID, thereby creating investment opportunities, boosting the competitiveness of companies operating within the sector, expanding their reach, and increasing their contributions to agricultural development. Ultimately, these efforts are geared towards promoting entrepreneurship in agribusiness and fostering private agricultural investments.Al Owais also shed light on Sharjah's extensive experience in agricultural development and its ongoing major agricultural projects, referring to various initiatives, events, and projects launched by the Sharjah Chamber to promote the agricultural sector. These include the Al Dhaid Agricultural Exhibition, Al Dhaid Dates Festivals, and other events directly supporting small and medium-sized enterprises and promoting sustainable local agricultural production through the implementation of cutting-edge technology and sustainability practices.He invited the Board Chairman of the Arab Authority for Agricultural Investment and Development to take part in the opening ceremony of Al Dhaid Agricultural Exhibition, scheduled for tomorrow, Thursday.The meeting between the two sides revolved around the importance of sharing expertise and experiences, launching constructive programmes, addressing challenges faced by investors and workers in the agricultural sector, and fostering cooperation to advance investment projects within this sector.\" I need a summary of the event between the SCCI and the AAAID.",
"role": "user"
},
{
"content": "The Sharjah Chamber of Commerce and Industry (SCCI) engaged in discussions with the Arab Authority for Agricultural Investment and Development (AAAID) to collaborate on supporting the business community and enhancing the agricultural sector. Both entities highlighted the importance of joint efforts in promoting innovation, investment, and sustainable food security through various initiatives and projects.",
"role": "assistant"
}
] |
72 | Citizen-government_interaction | Contextual | [
{
"content": " the supervision of the Primary Care Physician.Family Medicine physicians are uniquely trained to treat multiple members of the family and a wide range of conditions. If a health condition arises that requires care from another specialist, physicians guide patients and coordinate all aspects of their care.Family Medicine is dedicated to excellence in primary care, focusing on each patient in the context of their whole family. It is a continuous relationship between the patient and the physician that makes it possible for them to work together to achieve the best possible health outcomes.\n\"Introducing Primary Care in Abu DhabiIn line with its commitment to continue providing world-class healthcare services, the Department of Health - Abu Dhabi is set to establish Primary Care as the entry and continuing point of contact for people by providing patient-centric, high-quality, and value-driven services for Abu Dhabi.Abu Dhabi has a comprehensive and ambitious strategy that will provide a blueprint for the planning and development of Primary Care over the next 5 years. It will help to ensure the development of a world-class model of care to deliver its vision for a healthier community.The New Primary Care Model adopts the Health Keeper concept that empowers individuals to select a primary healthcare provider for new and ongoing care. Patients will be empowered to take responsibility for their health and make healthy and informed decisions through maintaining proactive communication and engagement with their primary care providers led by Family Medicine Consultants and Specialists.THE NEW PRIMARY CARE MODELWhat is the New Primary Care Model?The New Primary Care Model centers around the needs and preferences of individuals, families, populations, and communities, and it focuses on the interrelated aspects of physical, mental, and social health and well-being. It ensures people receive a continuum of care ranging from health promotion and prevention to treatment for chronic illness and unplanned urgent care needs.The New Primary Care Model will ensure that patients receive integrated and continuous care, through a seamless referral system to the appropriate services, with coordination and integration of care provided in other facilities and/or by other providers for those patients requiring secondary or tertiary care.Primary Care center offerings will include, but are not limited to:Education and awarenessPreventive and screening servicesAcute conditions managementMild and moderate mental health conditionsHealth and wellness servicesChronic disease managementGuidance on more complex concernsReferrals to specialty care when neededCare Coordinators who support patients with reminders, outcome tracking, and system navigationFamily DoctorPrimary Care is led by Family Medicine Consultants and Specialists. This is the medical specialty that provides continuing, comprehensive health care for the individual and family across all ages, genders, diseases, and parts of the body. This name emphasizes the holistic nature of this specialty, as well as its roots in the family. Whilst Primary Care is led by a Family Medicine Physician the delivery of care will be by a full primary care clinical team support consisting of a range of healthcare professionals all working under the supervision of the Primary Care Physician.Family Medicine physicians are uniquely trained to treat multiple members of the family and a wide range of conditions. If a health condition arises that requires care from another specialist, physicians guide patients and coordinate all aspects of their care.Family Medicine is dedicated to excellence in primary care, focusing on each patient in the context of their whole family. It is a continuous relationship between the patient and the physician that makes it possible for them to work together to achieve the best possible health outcomes.\"Please provide a summary emphasizing the benefits of the primary care model and family doctors.",
"role": "user"
},
{
"content": "The primary care model in Abu Dhabi emphasizes patient-centric, high-quality services centered around the holistic health and well-being of individuals and families. Led by Family Medicine Consultants, this approach ensures integrated, continuous care, covering a wide range of services from prevention to chronic disease management. Family doctors coordinate care, focusing on achieving optimal health outcomes through a dedicated, continuous relationship with patients.",
"role": "assistant"
}
] |
120 | Education | In context Information extraction | [
{
"content": "Duties and ResponsibilitiesFAHR is endowed with authority to assume HR management related public responsibilities. Hence, it shall undertake the following actions, among others, to attain its objectives:Give due consideration to and make proposals for new policies and legislation relative to the Federal Government human resources.Manage the Federal Government staff performance system and the training and development system.Consider objections to the Grievance Committee decisions in accordance with the HR Law and its implementing regulation.Provide support to the Government sector for the adequate implementation of human resources legislation.Ensure the compliance of Federal Ministries and entities with the Human Resources Law, its implementing regulation and the complementary legislation and regulations thereof.Liaise with the Government sector with regard to the financial and administrative implications resulting from the restructuring process.Enhance the concepts of institutional culture rooted in the stimulation of skill development and encouraging distinctive ideas proposals.Track the implementation of the principles of public office Code of Ethics and Professional Conduct document.Develop training policies that can secure the retainment of trained and qualified human resources, particularly UAE nationals.Develop a comprehensive digital HR system that can ensure the availability of comprehensive Government sector HR data and support decision-making.Build partnerships with local, regional and international HR agencies and institutions for knowledge and best practice sharing.Implement the Federal Government Workforce planning system.Propose official holidays as per the provisions of the law and the Council of Ministers’ decisions.Carry out any other missions assigned to FAHR by the Distinguished UAE Cabinet.\n''Duties and ResponsibilitiesFAHR is endowed with the authority to assume HR management-related public responsibilities. Hence, it shall undertake the following actions, among others, to attain its objectives:Give due consideration to and make proposals for new policies and legislation relative to the Federal Government's human resources.Manage the Federal Government staff performance system and the training and development system.Consider objections to the Grievance Committee decisions following the HR Law and its implementing regulation.Provide support to the Government sector for the adequate implementation of human resources legislation.Ensure the compliance of Federal Ministries and entities with the Human Resources Law, its implementing regulation, and the complementary legislation and regulations thereof.Liaise with the Government sector about the financial and administrative implications resulting from the restructuring process.Enhance the concepts of institutional culture rooted in the stimulation of skill development and encouraging distinctive ideas and proposals.Track the implementation of the principles of the public office Code of Ethics and Professional Conduct document.Develop training policies that can secure the retainment of trained and qualified human resources, particularly UAE nationals.Develop a comprehensive digital HR system that can ensure the availability of comprehensive Government sector HR data and support decision-making.Build partnerships with local, regional, and international HR agencies and institutions for knowledge and best practice sharing.Implement the Federal Government Workforce planning system.Propose official holidays as per the provisions of the law and the Council of Ministers’ decisions.Carry out any other missions assigned to FAHR by the Distinguished UAE Cabinet.''To attain its objectives, what actions should FAHR take?",
"role": "user"
},
{
"content": "To attain its objectives, FAHR should focus on proposing new HR policies, managing staff performance and training, addressing objections per HR laws, supporting government sectors in HR legislation, ensuring compliance, developing a digital HR system, enhancing institutional culture, tracking ethics implementation, fostering training policies for retention, building partnerships, implementing workforce planning, proposing official holidays, and carrying out UAE Cabinet missions.",
"role": "assistant"
}
] |
249 | Client-company_interaction | Contextual | [
{
"content": "Our ESG Risk Rating Report Summary can be viewed on our website, and this rating was 14.4, indicating that Morningstar Sustainalytics considers DAE’s enterprise value to be of ‘Low Risk’ of material financial impacts driven by ESG factors.Morningstar Sustainalytics awarded DAE with its ESG Industry Top Rated and ESG Regional Top Rated accreditations, indicating that in 2022, DAE’s ESG Risk Rating from Sustainalytics was among the 50 lowest ratings issued by Sustainalytics in both DAE’s industry (Trading & Distribution)and region(MiddleEast&Africa).DAE’s ESG Risk Rating was the lowest among its rated aircraft lessor peers in 2022. We also continued to enhance our disclosure practices with disclosures through CDP and S&P Corporate Sustainability Assessment Platforms in 2022. We are continuing to work internally on a Sustainable Finance Framework.\nOur ESG Risk Rating Report Summary can be viewed on our website, and this rating was 14.4, indicating that Morningstar Sustainalytics considers DAE’s enterprise value to be of ‘Low \"Risk’ of material financial impacts driven by ESG factors. Morningstar Sustainalytics awarded DAE with its ESG Industry Top Rated and ESG Regional Top Rated accreditations, indicating that in 2022, DAE’s ESG Risk Rating from Sustainalytics was among the 50 lowest ratings issued by Sustainalytics in both DAE’s industry (Trading & Distribution)and region(MiddleEast&Africa).DAE’s ESG Risk Rating was the lowest among its rated aircraft lessor peers in 2022. We also continued to enhance our disclosure practices with disclosures through CDP and S&P Corporate Sustainability Assessment Platforms in 2022. We are continuing to work internally on a Sustainable Finance Framework.\"Summarize the main points regarding the DAE’s ESG’s Risk Rating reports from the above extract.",
"role": "user"
},
{
"content": "The main points from the extract regarding DAE's ESG Risk Rating reports include receiving a low-risk rating of 14.4 from Morningstar Sustainalytics, being recognized with ESG Industry Top Rated and ESG Regional Top Rated accreditations, having one of the 50 lowest ratings in the region and industry, being the lowest among its aircraft lessor peers in 2022, and the ongoing focus on enhancing disclosure practices and implementing a Sustainable Finance Framework.",
"role": "assistant"
}
] |
593 | Education | In context Information extraction | [
{
"content": "to double these efforts and improve the happiness index, which is one of the operational indicators for the Ministry.His Excellency Matar Al Hameli, Assistant Undersecretary for the Support Services Sector at the Ministry of Education, attended the ceremony alongside representatives of the supplying partners, several officials, and the Ministry's employees.Every year, the Ministry of Education is keen to organize an event to bring together all suppliers, to strengthen its strategic partnerships, contributing to the Ministry's goals in improving its initiatives and services, creating a qualitative leap, and presenting them innovatively and distinctively that contributes to achieving the aspirations of the state and the sustainable development vision.According to the final supplier evaluation for 2021 and 2022, 60 suppliers with A and B ratings were honored, including the following categories: government and local agencies and institutions, strategic partners and suppliers, and medium and small companies.In his speech during the ceremony, His Excellency Matar Al Hameli, Assistant Undersecretary for the Support Services Sector at the Ministry of Education, welcomed all the Ministry's strategic partners from government and private agencies and suppliers, stressing that this ceremony crowns 6 years of achievements and constructive cooperation in light of the strategic partnership between the Ministry of Education and its partners to serve the nation and achieve the vision of our leadership.He continued that this integration between the Ministry and its partners comes from our belief that our joint efforts are the basis for progress and prosperity and the way to achieve sustainable development and enhance our role in implementing the aspirations of our wise leadership, indicating that we have begun to reap the benefits of what we have accomplished and see the reflection of our cooperation on the ground through the clear development and qualitative shift that is taking place now in the provision of our services and our various initiatives.Al Hamli described the partners as a pillar of the achieved success, also thanking the employees of the Ministry of Education in its various departments for their essential role through which they proved their excellence in coordination, constructive communication with partners, putting forward ideas and participating in their implementation, also representing a vital pillar of these successes.\"\n\"At a ceremony held at the Mohammed bin Rashid Library, the Ministry of Education honored its strategic partners from government and private agencies and suppliers. This aligns with the Ministry's vision to enhance the paths of communication and constructive work, and in appreciation of its partners' outstanding performance and pioneering efforts, urging them to double these efforts and improve the happiness index, which is one of the operational indicators for the Ministry.His Excellency Matar Al Hameli, Assistant Undersecretary for the Support Services Sector at the Ministry of Education, attended the ceremony alongside representatives of the supplying partners, several officials, and the Ministry's employees.Every year, the Ministry of Education is keen to organize an event to bring together all suppliers, to strengthen its strategic partnerships, contributing to the Ministry's goals in improving its initiatives and services, creating a qualitative leap, and presenting them innovatively and distinctively that contributes to achieving the aspirations of the state and the sustainable development vision.According to the final supplier evaluation for 2021 and 2022, 60 suppliers with A and B ratings were honored, including the following categories: government and local agencies and institutions, strategic partners and suppliers, and medium and small companies.\"What was the purpose of the Ministry of Education's ceremony at the Mohammed bin Rashid Library, and how did Matar Al Hameli emphasize its significance?",
"role": "user"
},
{
"content": "The purpose of the Ministry of Education's ceremony at the Mohammed bin Rashid Library was to honor and appreciate its strategic partners from government and private agencies and suppliers. Matar Al Hameli emphasized the significance of the event by highlighting the exceptional performance of partners, urging them to enhance their efforts, improve the happiness index, and solidify sustainable development goals through strategic partnerships.",
"role": "assistant"
}
] |
571 | Client-company_interaction | Extractive | [
{
"content": "Filming & PhotographyAll filming, photography and airport tours at Dubai International (DXB) and Dubai World Central (DWC) need a series of written approvals and permits and/or airport security passes depending on their location.Airside ShootIf the filming and photography location is beyond security check points, the media organisation/ production agency is required to get written approval from Dubai Airports as well as apply for Airport Security Pass for each member of the crew and their equipment (cameras, laptops, tablets, tripods etc.).All requests involving airside locations must be received 15 working days in advance, with all necessary documents submitted at least 7 working days prior to the filming date. Urgent requests are handled on a case-to-case basis but require that all necessary documents are submitted at least 3 working days prior to the shoot.All shoots at the airport that are commercial in nature require location permit(s) from the Dubai Film and TV Commission (DFTC) through local production agencies. For details on how local production agencies can register with the DFTC and apply for location permits, please refer to the Commission’s website: www.filmdubai.gov.ae.\n\"Airside ShootIf the filming and photography location is beyond security check points, the media organization/ production agency is required to get written approval from Dubai Airports as well as apply for Airport Security Pass for each member of the crew and their equipment (cameras, laptops, tablets, tripods etc.).All requests involving airside locations must be received 15 working days in advance, with all necessary documents submitted at least 7 working days prior to the filming date. Urgent requests are handled on a case-to-case basis but require that all necessary documents are submitted at least 3 working days prior to the shoot.All shoots at the airport that are commercial in nature require location permit(s) from the Dubai Film and TV Commission (DFTC) through local production agencies. For details on how local production agencies can register with the DFTC and apply for location permits, please refer to the Commission’s website: www.filmdubai.gov.ae.\"Summarize the approval and permit prerequisites for an airside shoot at Dubai Airports.",
"role": "user"
},
{
"content": "For an airside shoot at Dubai Airports, media organizations must obtain written approval from Dubai Airports, apply for Airport Security Pass for crew and equipment, submit all necessary documents at least 7 working days prior to the filming date, and secure location permits from the Dubai Film and TV Commission for commercial shoots.",
"role": "assistant"
}
] |
222 | Client-company_interaction | Description of a process | [
{
"content": "Service ProcessLogin to the MOHAP website or smart application to apply for e-services,create an account, get username and passwordFill out the required data and information, submit an evaluation request, and pay service feesIn case of fulfilling all conditions and requirements ,MOHAP will issue an assessment certificate through website/ mobile App\nI'm a fresh medical graduate from Jordan. I would like to practice my profession in the UAE. Could you please provide clear information to obtain evaluations required for acquiring licenses to practice in the UAE?",
"role": "user"
},
{
"content": "To obtain evaluations for practicing as a medical professional in the UAE, first, create an account on the MOHAP website or app. Submit your information, request an evaluation, and pay the necessary fees. Once all requirements are met, MOHAP will issue an assessment certificate through the website or app.",
"role": "assistant"
}
] |
1,074 | Education | In context Information extraction | [
{
"content": "Invest in professional learning and training for teachers,other educational staff including support staff to ensure they areknowledgeable and effective in the use of evidence-based instructionalstrategies, personalised planning techniques and appropriate use ofcurriculum.9.2 Ensure that the cost to families for required services, based on astudent’s disability, are reasonable and reflect good value for moneyindicated by efficiency of delivery and impact upon student outcomes.9.3 On the rare occasions when students who experience particularlycomplex and severe levels of SEND require the addition of high levels oftherapeutic or specialist provision within their educational programmes,funding and contractual agreements will ensure that:i. additional fees to parents represent the actual cost of theservicesii. there is a clear rationale for additional services includingeducational objectives and impact measuresiii. regular review and evaluation of the quality of delivery andimpact upon student outcomes, including progress towardsintended learning outcomes.9.4 Ensure that all educational facilities comply with Dubai UniversalAccessibility Code so that physical accessibility is achieved, and existingenvironments such as early learning centres, schools, transportationinfrastructure, playgrounds and other spaces be made as fully accessibleas possible.9.5 Ensure that private schools allocate an appropriate percentage ofthe school budget for the development and support of school basedprovision for inclusive education.\n\"Invest in professional learning and training for teachers,other educational staff including support staff to ensure they areknowledgeable and effective in the use of evidence-based instructionalstrategies, personalized planning techniques and appropriate use ofcurriculum.9.2 Ensure that the cost to families for required services, based on astudent’s disability, are reasonable and reflect good value for moneyindicated by efficiency of delivery and impact upon student outcomes.9.3 On the rare occasions when students who experience particularlycomplex and severe levels of SEND require the addition of high levels oftherapeutic or specialist provision within their educational programmes,funding and contractual agreements will ensure that:I. Additional fees to parents represent the actual cost of theservicesii. there is a clear rationale for additional services includingeducational objectives and impact measuresiii. regular review and evaluation of the quality of delivery andimpact upon student outcomes, including progress towardsintended learning outcomes.9.4 Ensure that all educational facilities comply with Dubai UniversalAccessibility Code so that physical accessibility is achieved, and existingenvironments such as early learning centers, schools, transportationinfrastructure, playgrounds and other spaces be made as fully accessibleas possible.9.5 Ensure that private schools allocate an appropriate percentage ofthe school budget for the development and support of school-basedprovision for inclusive education.\"In order to achieve an effective inclusive education system, relevant authorities should be intentional in targeting resources necessary to support the initiative. How can education providers achieve the targeted resources?",
"role": "user"
},
{
"content": "Education providers can achieve the targeted resources by collaborating with government agencies, securing grants and funding opportunities specifically designed for inclusive education, partnering with community organizations for support, conducting effective fundraising campaigns, and exploring strategic partnerships with businesses or philanthropic foundations that align with the goals of inclusive education.",
"role": "assistant"
}
] |
984 | Citizen-government_interaction | In context Information extraction | [
{
"content": "Hajar Mountains and Hatta DamOverviewThe Hajar mountain range, within which the Hatta Mountain Conservation Area and the town of Hatta are nestled, symbolises outstanding natural beauty in the region. Nature in this regard presents itself in mountain trails, steep climbs, jagged rocky outcrops, ravines, farm land and the emerald lake formed by Hatta Dam.A number of outdoors activities are as such possible – from hiking through to kayaking and camping. Rugged trails allow for mountain biking as well as running for the physically fit. For those looking at less strenuous ways of experiencing the outdoors and surrounding scenery; bringing a picnic can offer another possibility.\n“Hajar Mountains and Hatta DamOverviewThe Hajar mountain range, within which the Hatta Mountain Conservation Area and the town of Hatta are nestled, symbolises outstanding natural beauty in the region. Nature in this regard presents itself in mountain trails, steep climbs, jagged rocky outcrops, ravines, farm land and the emerald lake formed by Hatta Dam.A number of outdoors activities are as such possible – from hiking through to kayaking and camping. Rugged trails allow for mountain biking as well as running for the physically fit. For those looking at less strenuous ways of experiencing the outdoors and surrounding scenery; bringing a picnic can offer another possibility.”What kind of topography does Hajar Mountain have, and which sort of activities can be done in the surrounding area?",
"role": "user"
},
{
"content": "The Hajar Mountains feature rugged terrain with mountain trails, steep climbs, rocky outcrops, ravines, and farm land. Activities in the area include hiking, kayaking in the emerald lake formed by Hatta Dam, camping, mountain biking, running, and even leisurely picnics to enjoy the beautiful scenery.",
"role": "assistant"
}
] |
578 | Citizen-government_interaction | Narrow question | [
{
"content": "Notes:The customer will be notified once the request has been completed. Applicants can follow up on their applications by visiting:Mohre website. MOHRE Smart App� Call center 600590000ChabotFor Inquiries call us at: :6005900008 AM - 8 PM\nWhen should I expect you to resolve the grievance? Is there any way to follow up on my application just in case I do not get a resolution?",
"role": "user"
},
{
"content": "You will be notified once your grievance is resolved. If you need to follow up on your application for any reason, you can visit the MOHRE website, use the MOHRE Smart App, contact the call center at 600590000, or reach out through the chatbot during their working hours of 8 AM to 8 PM.",
"role": "assistant"
}
] |
1,515 | Citizen-government_interaction | Description of a process | [
{
"content": "Service procedures:1. Log in with the username and password or use UAE Pass.2. Submit a work permit cancellation request (cancellation of entry permit) through one of the service delivery channels3. Payment of prescribed federal fees4. The application will be forwarded electronically to the Federal Authority for Identity, Citizenship, Customs and Ports Security for verification of compliance5. Shortfalls will be reported to the customer for completion6. Approvals or rejections will be communicated to the customer via text message and email7. Completing the service and placing the Ministry's seal8. The cancellation document will be sent to the employer via email\nWhat would be the process I need to follow if I want to cancel online the domestic worker´s permit of one of my workers who is not in the country?",
"role": "user"
},
{
"content": "To cancel your domestic worker's permit online while they are out of the country, follow these steps: 1. Log in using your username and password or UAE Pass. 2. Submit the work permit cancellation request online. 3. Pay the required federal fees. 4. Await verification from the relevant authorities. 5. Complete any required documentation. 6. Receive approval or rejection via text and email. 7. Receive the cancellation document via email.",
"role": "assistant"
}
] |
44 | Citizen-government_interaction | Contextual | [
{
"content": "to jointly owned properties under Law No. (6) of 2019 concerning the Ownership of Jointly Owned Real Property in the Emirate of Dubai. This addition aims to enhance transparency and solidify Dubai's global leadership in the real estate sector. Jointly Owned Real Property disputes are also resolved through a digital and innovative judicial system characterized by speed and accuracy.As of 2019, the RDC's jurisdiction was extended to encompass disputes associated with jointly owned properties in accordance with Law No. (6) of 2019, concerning Ownership of Jointly Owned Real Property in the Emirate of Dubai. This expansion is designed to bolster transparency and reinforce Dubai's global leadership in the real estate sector. Disputes pertaining to Jointly Owned Real Property are also resolved through a digital and innovative judicial system distinguished by its speed and precision.\n\"The Rental Disputes Center in Dubai is an integrated judicial system focused on establishing a secure real estate environment. It achieves this by swiftly resolving rental and jointly-owned real estate disputes through a digital and innovative judicial system known for its speed and accuracy, supporting sustainability.The RDC has the exclusive jurisdiction to determine all rental disputes that arise between Landlords and Tenants of Real Property situated in the Emirate, including in free zones, and counterclaims arising therefrom, as well as to determine provisional and summary actions filed by any of the parties to a Lease Contract; and to determine appeals from the decisions and judgments that are subject to appeal in accordance with the provisions of the aforementioned decree and the regulations and resolutions issued in pursuance hereof. The RDC also enforces decisions and judgments issued in rental disputes falling under its jurisdiction.The decree has conferred upon the Rental Disputes Center the jurisdiction to professionally and transparently hear and adjudicate rental disputes, ensuring the highest standards of justice. The RDC conducts proceedings and procedures for determining lawsuits through First Instance and Appellate Committees, comprising judges and members with experience and competence at the level of the Emirate.Prior to claims being forwarded to the First Instance Committees, they undergo evaluation by the Conciliation Department, seeking alternative and expeditious solutions to mediate and reconcile the parties involved. The RDC encompasses diverse divisions, including the Central Support Department, responsible for registration, offering support, providing legal assistance, and serving legal processes, alongside aiding litigants. And, the Judgment Execution Department, which oversees the enforcement of all judgments, including eviction orders and financial claims.The RDC’s scope was expanded as of 2019 to include disputes related to jointly owned properties under Law No. (6) of 2019 concerning the Ownership of Jointly Owned Real Property in the Emirate of Dubai. This addition aims to enhance transparency and solidify Dubai's global leadership in the real estate sector. Jointly Owned Real Property disputes are also resolved through a digital and innovative judicial system characterized by speed and accuracy.As of 2019, the RDC's jurisdiction was extended to encompass disputes associated with jointly owned properties in accordance with Law No. (6) of 2019, concerning Ownership of Jointly Owned Real Property in the Emirate of Dubai. This expansion is designed to bolster transparency and reinforce Dubai's global leadership in the real estate sector. Disputes pertaining to Jointly Owned Real Property are also resolved through a digital and innovative judicial system distinguished by its speed and precision.\"Summarize the key points regarding the Rental Disputes Center's establishment, objectives, jurisdiction, procedures for rental dispute resolution, expansion to jointly owned properties, and the innovative judicial system it employs.",
"role": "user"
},
{
"content": "The Rental Disputes Center in Dubai, established by a decree in 2013, focuses on resolving rental and jointly-owned real estate disputes quickly, supporting sustainability. It has exclusive jurisdiction over rental disputes, with procedures led by First Instance and Appellate Committees. In 2019, its scope expanded to include jointly owned properties, resolved through a digital and innovative judicial system.",
"role": "assistant"
}
] |
539 | Citizen-government_interaction | Extractive | [
{
"content": "� Submitting the credit report of the license applicant, person in a sole proprietorship or a partner in a legal person issued by the competent authority.\nI need a condensed explanation of what people this is referring to: �Submitting the credit report of the license applicant, person in a sole proprietorship or a partner in a legal person issued by the competent authority.�",
"role": "user"
},
{
"content": "This requirement pertains to providing the credit report of individuals applying for a license, those operating as sole proprietors, or individuals involved as partners within a legal entity. The report must be issued by the appropriate governing body or competent authority overseeing such licensing processes.",
"role": "assistant"
}
] |
466 | Citizen-government_interaction | Narrow question | [
{
"content": "nan\nOur business has already received initial approval from the Department of Economic Development and procured all pertinent identification",
"role": "user"
},
{
"content": "That's great news! Make sure to promptly complete any remaining requirements and secure all necessary permits to move forward smoothly. Congratulations on the progress so far!",
"role": "assistant"
}
] |
954 | Citizen-government_interaction | Contextual | [
{
"content": "It will be necessary for you to prepare the following information in an appropriate format and include it in your online application:In case of deregistering based on being no longer liable for excise tax:1. Proof of no longer being liable forexcise tax2. Financial Audit Report3. Declaration that you do not intend to conduct an activity that gives rise to an excise tax liability within the next 12 months, and the date on which you ceased to conduct activities that gave rise to an excise tax liability4. A signed and stamped audited inventory stock for the 12 months preceding the date of ceasing to conduct activities that gave rise to an excise tax liabilityOther:1. A letter, declaring that you will not conduct nor intends to conduct any of the activities in relation to excise goods (import, production, orstockpiling of excise goods in the UAE) within the next 12 months2. Financial Audit Report3. In case of cancellation/sale of trade license, a letter from ministry of labour confirming the number of employees(Accepted file types are PDF, Excel, Docs, JPG, PNG and JPEG. The individual file size limit is 5 MB)\n\"It will be necessary for you to prepare the following information in an appropriate format and include it in your online application:In case of deregistering based on being no longer liable for excise tax:1. Proof of no longer being liable for excise tax2. Financial Audit Report3. Declaration that you do not intend to conduct an activity that gives rise to an excise tax liability within the next 12 months, and the date on which you ceased to conduct activities that gave rise to an excise tax liability4. A signed and stamped audited inventory stock for the 12 months preceding the date of ceasing to conduct activities that gave rise to an excise tax liabilityOther:1. A letter, declaring that you will not conduct nor intends to conduct any of the activities in relation to excise goods (import, production, orstockpiling of excise goods in the UAE) within the next 12 months2. Financial Audit Report3. In case of cancellation/sale of trade license, a letter from ministry of labor confirming the number of employees(Accepted file types are PDF, Excel, Docs, JPG, PNG and JPEG. The individual file size limit is 5 MB)\"In summary, what do I need to apply for Excise Tax deregistration?",
"role": "user"
},
{
"content": "To apply for Excise Tax deregistration, you will need proof of no longer being liable for excise tax, financial audit reports, a declaration that you will not engage in excise tax activities for the next 12 months, signed inventory stocks, a letter stating intentions regarding excise goods, and for license cancellation, a confirmation letter from the Ministry of Labor on employee numbers.",
"role": "assistant"
}
] |
374 | Citizen-government_interaction | In context Information extraction | [
{
"content": "ExteriorsThe terminal is thoughtfully connected to all ground transportation links for origin as well as destination passengers. The terminal will be accessible by segregated roads for private vehicles, taxis and busses, eliminating the risk of congestion. Meanwhile, the metro link and express station will bring passengers directly inside the terminal building. With Smart Airport Solutions, passengers will be able to travel light, having checked in previously at the hotel, at city desks, or even from home. Passengers with cars may park at one of the 9,000 spots at the short-term car park, or in the long-term car park accessible by shuttle. An innovative circular curb side will naturally lead people to the entrance of the West Terminal, as vehicles are guided by intelligent traffic management systems. This will prevent congestion as well as optimise passengers' walking distance.\nThe terminal is thoughtfully connected to all ground transportation links for origin as well as destination passengers. The terminal will be accessible by segregated roads for private vehicles, taxis and busses, eliminating the risk of congestion. Meanwhile, the metro link and express station will bring passengers directly inside the terminal building. With Smart Airport Solutions, passengers will be able to travel light, having checked in previously at the hotel, at city desks, or even from home. Passengers with cars may park at one of the 9,000 spots at the short-term car park, or in the long-term car park accessible by shuttle. An innovative circular curb side will naturally lead people to the entrance of the West Terminal, as vehicles are guided by intelligent traffic management systems. This will prevent congestion as well as optimise passengers' walking distance.What is or will be the car accessibility of the terminal?",
"role": "user"
},
{
"content": "Passengers will have convenient access to the terminal by segregated roads for private vehicles, taxis, and buses. In addition, there will be short-term and long-term car parks with a total of 9,000 parking spots, ensuring travelers have various options to park their cars while using a shuttle service for the long-term parking area.",
"role": "assistant"
}
] |
351 | Client-company_interaction | Description of a process | [
{
"content": "This service is open to all registered e& money customers. All you need to do is:Log into the appSelect 'Transfers'Select 'International Remittance'Enter the recipient’s destinationSelect the product and currency (where applicable)Enter the amount (you can enter it in AED or the receiving currency)Accept the fraud warning and Terms & ConditionsEnter the required recipient detailsConfirm the transaction with your PINThe confirmation message will include a tracking number. You can share this with your loved ones via email, SMS or WhatsApp.\nIf I want to send money using the e & money service offered by Etisalat, what do I have to do in order to send it?",
"role": "user"
},
{
"content": "To send money using the e& money service offered by Etisalat, you need to follow these steps:\n1. Log into the app \n2. Select 'Transfers'\n3. Choose 'International Remittance'\n4. Input recipient's destination\n5. Select product and currency\n6. Enter the amount\n7. Accept fraud warning and Terms & Conditions\n8. Provide recipient details\n9. Confirm transaction with PIN\n10. Share the confirmation message with the tracking number to the recipient.",
"role": "assistant"
}
] |
671 | Citizen-government_interaction | Contextual | [
{
"content": "Walking the TalkAs a Corporation, we are committed to leading by example and will proactively manage our own ESG responsibilities, which are subject to oversight and monitoring by our ESG Management Committee.We continue to seek opportunities within our own operations to reduce our impact on the environment and to ensure that we consume responsibly and minimise waste. In 2022, following the first carbon footprint calculation of our operations, we adopted a number of measures to minimise energy consumption, ensure responsible waste management, and help employees become more environmentally-friendly by actively promoting sustainability awareness through various communication channels.Over the last year we have:Provided training to our employees on our ESG Policy and Framework and refresher training on our Code of Conduct, Anti-Corruption and Bribery Policy, Economic Sanctions Policy, and Anti-Money Laundering Policy;Offset the 2021 emissions from our own operations through the purchase of carbon credits verified and issued by the Climate Action Reserve; andAttended the annual meeting of the One Planet Sovereign Wealth Funds� network in Abu Dhabi to discuss a number of climate-related workstreams including the need to harmonise climate data for private markets.\nThe ICD is always working on reducing the environmental impact within its own scope of work. Summarize the ICD's achievements over the last year.\"Over the last year we have:Provided training to our employees on our ESG Policy and Framework and refresher training on our Code of Conduct, Anti-Corruption and Bribery Policy, Economic Sanctions Policy, and Anti-Money Laundering Policy;Offset the 2021 emissions from our own operations through the purchase of carbon credits verified and issued by the Climate Action Reserve; andAttended the annual meeting of the One Planet Sovereign Wealth Funds� network in Abu Dhabi to discuss a number of climate-related workstreams including the need to harmonize climate data for private markets.\"",
"role": "user"
},
{
"content": "The ICD has achieved significant milestones in the past year by providing extensive training on ESG policies to employees, offsetting 2021 emissions through verified carbon credit purchases, and participating in climate-related discussions at the One Planet Sovereign Wealth Funds meeting in Abu Dhabi. These efforts demonstrate a strong commitment to sustainability and environmental responsibility.",
"role": "assistant"
}
] |
1,639 | Client-company_interaction | Reasoning Problem | [
{
"content": "INTRODUCTIONWe are a developer, investor and operator of power generation and desalinated water plants with 77 assets inoperation, construction or advanced development across 12 countries. We employ more than 4,000 people with-60% local employment.\nACWA Power states that the company employs more than 4,000 people with approximately 60% local employment. Assuming that the company employs 4250 people, what is the estimated number of people in their workforce who are nationals of the Kingdom of Saudi Arabia? How many people can we assume to be of other diverse nationalities?",
"role": "user"
},
{
"content": "With 60% local employment out of 4,000 employees, ACWA Power would have approximately 2,400 Saudi nationals in their workforce. The remaining 1,600 employees would likely represent diverse nationalities other than Saudi Arabia.",
"role": "assistant"
}
] |
1,530 | Client-company_interaction | Narrow question | [
{
"content": "Licensing of a DoctorAbout the ServiceThis service allows medical facilities to apply for licenses for employees in private medical facilities, including physicians and dentists of various specialties and levels\nCan you please explain to me what the \"Licensing of a Doctor\" service is and to whom the \"Licensing of a Doctor\" service is addressed?",
"role": "user"
},
{
"content": "The \"Licensing of a Doctor\" service enables medical facilities to request licenses for physicians and dentists working in private medical facilities, spanning different specialties and expertise levels. This service caters to medical facilities seeking official licenses for their healthcare professionals to practice within their establishments.",
"role": "assistant"
}
] |
424 | Client-company_interaction | Description of a process | [
{
"content": "Marketing CommunicationBy agreeing to these terms and conditions, you hereby consent to receive marketing communications from Al Hilal Bank (“the Bank”) through various communication channels, including email, SMS, telephone calls, and other means of digital communication. The purpose of these communications may include, promotional offers, product updates, newsletters, surveys, and other marketing-related content.You acknowledge and understand that you have the right to opt-out in receiving marketing communications at any time. You may opt-out by either:1. Adjusting your communication preferences in your account settings on our Al Hilal Digital app under \"Notifications\" option; or2. Following the unsubscribe instructions provided in the marketing communications received.Please note that when choosing to opt-out marketing communications, you may still receive important transactional and account- related messages from Al Hilal Bank, as permitted by applicable laws and regulations.Your consent to receive marketing communications is voluntary, and you are not required to provide it in order to use our products or services. Your decision to provide or withdraw consent will not affect the quality or availability of the products and services provided by the Bank.By agreeing to these terms and conditions and providing your consent, you confirm that you are of legal age to consent to receiving marketing communications in accordance with applicable laws and regulations.\nI have an account at Al Hilal Bank, which offers premium banking services in Abu Dhabi, and I have plenty of communication material from the bank which I receive frequently by mail. However, I also get marketing communication in the form of email. How do I opt out of receiving marketing related content digitally?",
"role": "user"
},
{
"content": "To opt out of receiving marketing communications digitally from Al Hilal Bank, you can adjust your communication preferences in the Al Hilal Digital app under the \"Notifications\" option. You can also follow the unsubscribe instructions provided in the marketing emails you receive. Opting out of marketing content digitally will not affect receiving important transactional messages as required by law.",
"role": "assistant"
}
] |
1,469 | Client-company_interaction | Extractive | [
{
"content": "Uses of Pre-paid CardsExpense ManagementManage your expenses on the go with the Emirates Islamic Prepaid Card. You can budget all your household, travel, shopping and other expenses as you only spend what you load on the card. Travel CompanionStart exploring the world. Make sure you take your Emirates Islamic Prepaid Card with you on your next trip to enjoy worldwide usage, added safety and convenience like never before. It is a great alternative to cash or traveller's cheque. Pocket MoneySet the limits. Teach your children to spend responsibly at an early age with the Emirates Islamic Prepaid Card. It is an easy and fun way to teach your children about money and budgeting. RemittancesSend money to your loved ones with ease. Simply get an Emirates Islamic Prepaid Card, send it to your family members abroad and load money easily on to the card through various Emirates Islamic channels. GiftsExpress your feelings with the Emirates Islamic Prepaid Card. Gift the card to your loved ones and let them choose their perfect gift. Mazaya OffersThis Prepaid Card will get you amazing benefits, discounts and privileges which you can use at several restaurants and retailers across the UAE.Dining:Relish delicacies and fulfil your hunger for cuisines, as this card offers you discounts of up to 30% at restaurants across the UAE.Shopping:Fill your wardrobe with your favourite styles. With the Emirates Islamic Prepaid Card you can avail fabulous discounts at shopping outlets across the UAE.Travel:Enjoy travel benefits with our exclusive travel season offers. For more details and a complete list of our partner outlets, please click here\n\"Uses of Pre-paid CardsExpense ManagementManage your expenses on the go with the Emirates Islamic Prepaid Card. You can budget all your household, travel, shopping and other expenses as you only spend what you load on the card. Travel CompanionStart exploring the world. Make sure you take your Emirates Islamic Prepaid Card with you on your next trip to enjoy worldwide usage, added safety and convenience like never before. It is a great alternative to cash or traveler's cheque. Pocket MoneySet the limits. Teach your children to spend responsibly at an early age with the Emirates Islamic Prepaid Card. It is an easy and fun way to teach your children about money and budgeting. RemittancesSend money to your loved ones with ease. Simply get an Emirates Islamic Prepaid Card, send it to your family members abroad and load money easily on to the card through various Emirates Islamic channels. GiftsExpress your feelings with the Emirates Islamic Prepaid Card. Gift the card to your loved ones and let them choose their perfect gift. Mazaya OffersThis Prepaid Card will get you amazing benefits, discounts and privileges which you can use at several restaurants and retailers across the UAE.Dining:Relish delicacies and fulfil your hunger for cuisines, as this card offers you discounts of up to 30% at restaurants across the UAE.Shopping:Fill your wardrobe with your favorite styles. With the Emirates Islamic Prepaid Card you can avail fabulous discounts at shopping outlets across the UAE.Travel:Enjoy travel benefits with our exclusive travel season offers. For more details and a complete list of our partner outlets, please click here\"Summarize the uses of the Emirates Islamic Prepaid Card.",
"role": "user"
},
{
"content": "The Emirates Islamic Prepaid Card offers convenient expense management, serves as a travel companion with global usage, teaches responsible spending to children, facilitates remittances, acts as a gift option, provides discounts and privileges at various establishments, including dining, shopping, and travel outlets across the UAE.",
"role": "assistant"
}
] |
590 | Citizen-government_interaction | In context Information extraction | [
{
"content": "Sculpting the Future:In 2013, under the directive of HH Sheikh Mohammed bin Rashid Al Maktoum, we were officially entrusted with the responsibility through Law No. (7) 2013. This legal framework guides us in implementing international standards, ensuring a conducive environment for investment and catapulting the sector's growth in our local economy.DLD is dedicated to realizing the objectives of the Dubai Government's strategy in the real estate sector, with a focus on improving land registration procedures in line with the latest international systems and practices. This commitment aligns with a framework of strategic objectives designed to plan and develop an integrated strategy for enhancing the emirate�s real estate industry. The strategy includes improving the sector's control and monitoring capabilities, overseeing and developing leasing regulations, and encouraging investments by establishing conducive environments that promote the role of real estate in Dubai�s comprehensive development plan.\nAccording to the following text, what are the Dubai Land Department's current objectives?\"In 2013, under the directive of HH Sheikh Mohammed bin Rashid Al Maktoum, we were officially entrusted with the responsibility through Law No. (7) 2013. This legal framework guides us in implementing international standards, ensuring a conducive environment for investment, and catapulting the sector's growth in our local economy.DLD is dedicated to realizing the objectives of the Dubai Government's strategy in the real estate sector, with a focus on improving land registration procedures in line with the latest international systems and practices. This commitment aligns with a framework of strategic objectives designed to plan and develop an integrated strategy for enhancing the emirate�s real estate industry. The strategy includes improving the sector's control and monitoring capabilities, overseeing and developing leasing regulations, and encouraging investments by establishing conducive environments that promote the role of real estate in Dubai�s comprehensive development plan.\"",
"role": "user"
},
{
"content": "The Dubai Land Department's current objectives are to enhance the real estate sector by improving land registration procedures to international standards, developing an integrated strategy for the industry's growth, enhancing control and monitoring capabilities, overseeing leasing regulations, and creating investment-friendly environments to support Dubai's comprehensive development plan.",
"role": "assistant"
}
] |
191 | Business | Broad questions | [
{
"content": "Barriers, risks or downsidesfor foreign investorsUnfortunately, just as everycountry has some incorporationdisadvantages, so does UAE.However, these disadvantagesare far outweighed by theadvantages of settingup business in the UAE.• The UAE is not an Englishcommon law jurisdiction;• A foreigner wishing to conductbusiness outside a free zonemust have a local partner owningat least 51% of the business; and• The existence and interaction offederal laws, individual emiratelaws and free zone laws can bequite complex and confusing.Intellectual property rightsThe UAE is a regional leaderin the protection of intellectualproperty rights, with improvingenforcement of copyright,trademark and patent laws.Anecdotal evidence suggeststhat the federal governmentis enforcing these laws, whichwere passed in 2002. The rateof software piracy in the UAEis regarded as one of thelowest in the Middle East.However, enforcement ofanti-piracy measures canvary between emirates,\nHi, I am looking to incorporate a new business, probably in the UAE. Can you give me some examples of things that could be considered as barriers or downsides to investing in the United Arab Emirates for foreign investors? What is the UAE's outlook on intellectual property rights? Can you give me some more information on that?",
"role": "user"
},
{
"content": "Foreign investors in the UAE may face barriers such as the country not being an English common law jurisdiction, requiring a local partner to own at least 51% of the business outside free zones, and dealing with complex legal systems. On the bright side, the UAE is known for its improving enforcement of intellectual property rights, with low software piracy rates.",
"role": "assistant"
}
] |
460 | Citizen-government_interaction | Broad questions | [
{
"content": "COHORT 2 - GOVERNMENT SERVICESThe Government Accelerators launched their second cohort in April 2017: 8 achievements focusing on government services that affect citizens and residents day-to-day life\nAre government services offered to citizens considered crucial for the operation of a society and would it be necessary to improve them?",
"role": "user"
},
{
"content": "Yes, government services offered to citizens are crucial for the operation of a society. These services ensure that basic needs are met, promote equality, and uphold the rule of law. It is necessary to continually improve government services to meet the changing needs of the population and provide efficient and effective services for all citizens.",
"role": "assistant"
}
] |
206 | Client-company_interaction | Contextual | [
{
"content": "Engaging in bribery or corruption of any sort might result in serious reputational damage, permanent loss of opportunities, unfair competition as well as criminal and civil liabilities including fines and/or imprisonment. e& is committed to doing its part to prevent bribery and corruption around the globe and provide its employees with clear guidance � by means of internal policies � on how to recognise and deal with issues concerning bribery and corruption. Never offer, pay, seek, accept, promise, or authorise directly or indirectly any financial or non-financial advantage to/from someone with the purpose to influence a business outcome improperly, induce or reward improper conduct, induce the counterpart to take (or to refrain from taking) action or influence any commercial, contractual, regulatory or personal decision. Any �facilitation payments� to speed up or secure routine government activities are strictly prohibited. Do not engage in any actions that create the appearance of improper conduct. In particular, exercise caution when dealing with government or public officials, as it may be a breach of law to offer, or make a payment, or gift of any kind, in order to influence their decision-making or to induce them to do business with e&. In the event that you are asked to make an improper payment or become aware of any transaction that may involve an improper payment, report it promptly via the appropriate internal channels.\n\"Engaging in bribery or corruption of any sort might result in serious reputational damage, permanent loss of opportunities, unfair competition as well as criminal and civil liabilities including fines and/or imprisonment. e& is committed to doing its part to prevent bribery and corruption around the globe and provide its employees with clear guidance � by means of internal policies � on how to recognize and deal with issues concerning bribery and corruption. Never offer, pay, seek, accept, promise, or authorize directly or indirectly any financial or non-financial advantage to/from someone with the purpose to influence a business outcome improperly, induce or reward improper conduct, induce the counterpart to take (or to refrain from taking) action or influence any commercial, contractual, regulatory or personal decision. Any �facilitation payments� to speed up or secure routine government activities are strictly prohibited. Do not engage in any actions that create the appearance of improper conduct. In particular, exercise caution when dealing with government or public officials, as it may be a breach of law to offer, or make a payment, or gift of any kind, in order to influence their decision-making or to induce them to do business with e&. In the event that you are asked to make an improper payment or become aware of any transaction that may involve an improper payment, report it promptly via the appropriate internal channels.\"Summarize the main points regarding Etisalat's take on bribery or corruption following the Code of Conduct.",
"role": "user"
},
{
"content": "Etisalat strictly prohibits bribery and corruption, emphasizing that engaging in such activities can lead to reputational damage, loss of opportunities, legal consequences, and imprisonment. Employees are guided by internal policies to avoid offering, seeking, or accepting improper advantages, especially when dealing with government officials. Prompt reporting is encouraged if any improper payment request is encountered.\n\n",
"role": "assistant"
}
] |
569 | Client-company_interaction | Contextual | [
{
"content": "Chronological History2023 – DXB held its position as the world’s number one airport for international passengers for the 9th year running. 2022 – DXB exceeds forecast with annual traffic surpassing 66.1 million passengers.2022 – A bilingual, 24/7, omni channel customer care centre which enables pax to get in touch with Dubai Airports across multiple channels seamlessly was launched.2022 – Dubai Airports closed DXB’s Northern Runway for total refurbishment from May 9 (to June 22). More than 100 flights per day operated into/from DWC during the period.2022 – DXB is the busiest international airport for the eighth consecutive year with 29.1m passengers in 2021.2021 – DXB returns to 100% operational capacity in December following the completion of phased opening of Concourse A. 2021 – DXB reopens Terminal 1 and Concourse D on June 24 after 15 months. The facilities were closed on March 25, 2020 following the suspension of operations at DXB as part of the measures to control the spread of Covid-19.2021 – Dubai Airports in collaboration with Dubai Health Authority and Pure Health open a 20,000 square-foot lab capable of processing 100,000 PCR tests per day on June 22, 2021. One of the world’s largest in-house lab at an airport, the facility can process PCR tests within hours.2021 – DXB is voted as the world’s best international airport for the first time by readers of the Business Traveller.\n\"Chronological History\"2023 – DXB held its position as the world’s number one airport for international passengers for the 9th year running. 2022 – DXB exceeds forecast with annual traffic surpassing 66.1 million passengers.2022 – A bilingual, 24/7, omni channel customer care center which enables pax to get in touch with Dubai Airports across multiple channels seamlessly was launched.2022 – Dubai Airports closed DXB’s Northern Runway for total refurbishment from May 9 (to June 22). More than 100 flights per day operated into/from DWC during the period.2022 – DXB is the busiest international airport for the eighth consecutive year with 29.1m passengers in 2021.2021 – DXB returns to 100% operational capacity in December following the completion of phased opening of Concourse A. 2021 – DXB reopens Terminal 1 and Concourse D on June 24 after 15 months. The facilities were closed on March 25, 2020 following the suspension of operations at DXB as part of the measures to control the spread of Covid-19.2021 – Dubai Airports in collaboration with Dubai Health Authority and Pure Health open a 20,000 square-foot lab capable of processing 100,000 PCR tests per day on June 22, 2021. One of the world’s largest in-house lab at an airport, the facility can process PCR tests within hours.2021 – DXB is voted as the world’s best international airport for the first time by readers of the Business Traveler.\"In a paragraph, summarize the chronological history of events at Dubai Airports during 2022 and 2023.",
"role": "user"
},
{
"content": "From 2022 to 2023, Dubai Airports saw significant developments and achievements. In 2022, DXB exceeded expectations with over 66.1 million passengers, launched a 24/7 customer care center, closed the Northern Runway for refurbishment, and remained the busiest international airport. In 2023, DXB maintained its top position globally for international passengers for the ninth consecutive year. These years also saw the reopening of key facilities post-pandemic closures and the establishment of a large PCR testing lab in collaboration with health authorities.",
"role": "assistant"
}
] |
46 | Client-company_interaction | Reasoning Problem | [
{
"content": "Remitters have the option to choose who shall claim Money Transfer charges including Emirates Islamic, Correspondent and Beneficiary Bank Charges.Beneficiary (\"Receiver\") will be liable to pay all related charges if Remitters (\"Sender\") selects \"BEN\" or \"Beneficiary\" option. The amount will be deducted from the remitting amount.Remitter (\"Sender\") will pay all said charges if he/she selects \"OUR\" \" or \"Applicant\".Charges will be shared with the Remitter (\"Sender\") and Beneficiary (\"Receiver\") if charge code \"SHA\" or \"Shared\" is selected.Selecting charge code OUR will ensure that recipients shall receive the entire amount except for countries who do not have a charge-back system such as United States of America (USA).\nMusa and Aisha have sisters that are studying in Dubai and they transfer money to them every month for up keep. In the Emirates Islamic Bank, if the sender selects 'BEN' while processing a money transfer, the transfer charges will be deducted from the remitting amount. If he selects 'OUR' or 'Applicant\" the charges will be paid by the sender for countries who have a charge-back system such as United States of America, otherwise, the recipient will have to pay the transfer charges. Musa is a resident of America while Aisha lives in The United Arab Emirates. Musa and Aisha both decide to lay the burden of the transfer charges on their sisters and select the 'OUR' option while transferring some money to their sisters. Musa's transfer charges was charged from his account while Aisha's transfer charges was charged from her sister's account. What did Musa do differently?",
"role": "user"
},
{
"content": "Musa chose the \"OUR\" option while transferring money to his sisters, which meant he took responsibility for paying the transfer charges. On the other hand, Aisha also chose the \"OUR\" option, but the charges were deducted from her sisters' account because the country, in this case, UAE, doesn't have a charge-back system.",
"role": "assistant"
}
] |
474 | Client-company_interaction | Narrow question | [
{
"content": "A helpful guide to Fractional Bonds1. What is a bondA bond is a debt security issued by a government/corporation or any other entity to raise funds. It is a contract to repay borrowed money with interest at fixed dates (it is like a loan where the issuer is the borrower, and the holder is the lender). Bonds are not capital protected, and you can lose your money.2. How do bonds work?Bonds are issued to fund day-to-day operations or to finance specific goals. When you buy a bond, you are lending your money for a certain period of time to the issuer. In exchange, the borrower promises to pay you interest every year and to return your principal at ‘maturity’, when the loan comes due, or at ‘call’ if the bond is of the type that can be called earlier than its maturity (more on this later). The length of time to maturity is called the ‘term’.\nI am interested in bonds and have been looking into it with the Emirates NBD. What are fractional bonds and what is the use of these bonds?",
"role": "user"
},
{
"content": "Fractional bonds allow investors to purchase a portion of a bond rather than the entire bond, making it more accessible for those with smaller amounts to invest. This enables diversification in one's bond portfolio without needing a large sum of money. Emirates NBD offers fractional bonds as a convenient way to invest in bonds.",
"role": "assistant"
}
] |
556 | Citizen-government_interaction | Contextual | [
{
"content": "Requirements to get the serviceFulfilling the conditions and requirements for imposing and amending fees mentioned in the Minister of Finance Resolution No. 1 of 2011, which are as follows:� Clarify the rationale for the request for imposing or amending the proposed fees.� Comparing the fees to be imposed or amended with the same fees in countries similar to the political, economic and social structure of the country (conduct a benchmark).� Clarify any duplication with similar fees in the federal authorities or local departments, if any.� Clarify the costs of performing and collecting services related to the new fees or those to be modified.� Classification and pricing of the proposed services according to the specified cost and standard comparisons, as well as the expected benefit from them.� Clarify the extent of the actual ability to collect fees, taking into account human and technical resources.� Clarify the financial, economic, legislative or social implications of adopting the proposed fees.\n�� Clarify the rationale for the request for imposing or amending the proposed fees.� Comparing the fees to be imposed or amended with the same fees in countries similar to the political, economic and social structure of the country (conduct a benchmark).� Clarify any duplication with similar fees in the federal authorities or local departments, if any.� Clarify the costs of performing and collecting services related to the new fees or those to be modified.� Classification and pricing of the proposed services according to the specified cost and standard comparisons, as well as the expected benefit from them.� Clarify the extent of the actual ability to collect fees, taking into account human and technical resources.� Clarify the financial, economic, legislative or social implications of adopting the proposed fees.� I want to summarize these bullet points in a simple to read paragraph form.",
"role": "user"
},
{
"content": "To get the service, one must fulfill the conditions outlined in the Minister of Finance Resolution No. 1 of 2011, including providing a rationale for the fee request, comparing fees with similar countries, checking for duplications in other authorities, detailing service costs, classifying services, assessing fee collection capabilities, and understanding the implications of fee adoption.",
"role": "assistant"
}
] |
658 | Client-company_interaction | Broad questions | [
{
"content": "Dubai International HotelConveniently located airside at Dubai International's Terminal 3 (at Concourses A, B and C), Dubai International Hotel offers a range of accommodation options and top class amenities for passengers. Concourses A, B and C (Terminal 3)Offering a total of 530 rooms in 4 and 5 start set up, the hotel is situated on the upper levels of Concourses A, B and C at Terminal 3. The facility includes 5 Royal/Presidential Suites, 56 Junior Suites, 61 Executive rooms, 27 Superior Deluxe rooms, and 381 Deluxe rooms ranging from 30 square metres to 150 square metres.Amenities include:High-speed Wi-FiFlat-screen television with cableIn-room minibarIDD telephonesIrons and ironing boardsCoffee/tea makersMassage chair (only for Suites, Executive and Superior Deluxe rooms)Hairdryer and electronic safety deposit boxShower/tub combination bathroomsBathroom amenities and bathrobesComplimentary buffet breakfast between 05:30 hrs and 10:30 hrs for Executive Floor and Suite guestsComplimentary tea/coffee serviceChocolates, canapés and fresh juices (only for suites)24-hour A la carte menuAll-day beverages in the Executive LoungeNewspapers and magazinesMakeup service is on requestTurndown serviceExpress check-outBusiness and MeetingsDIH provides a range of fully-equipped conference areas, business centres and associated facilities and services to help guests conduct business on the go. The business centres and meeting rooms are located on the ‘Arrivals’ level in Terminal 3 - Concourse C (Near Gate C15), and on Hotel Level 5 in Terminal 3 - Concourses A (Near Gates A1 - A24) and B (Near Gates B12-B22). The facilities are equipped with a range of facilities including:Secretarial serviceBlack & white / colour photocopyingInternet accessLamination and bindingFaxingPrinting / Photo printingScanningTelephone facilitiesConference facilities with audio visual aidsTimless SpaA haven of calm at DXB, Timeless Spa is the ideal place for passengers to unwind, renew or rejuvenate between flights. Customers can choose from a signature menu of treatments, beauty therapies, and exclusive products for a spa experience that is truly timeless.\nI'll be arriving in Dubai next month and I haven't chosen my accommodation yet. I've heard about Dubai International Hotel but I'm concerned about comfort. Should I book at this hotel?",
"role": "user"
},
{
"content": "Yes, booking a stay at Dubai International Hotel would be a comfortable and convenient choice for your stay in Dubai, especially since you'll be arriving at the airport. The hotel offers a range of accommodation options with top-class amenities including high-speed Wi-Fi, flat-screen TVs, and complimentary breakfast for certain room types, ensuring a comfortable stay.",
"role": "assistant"
}
] |
777 | Citizen-government_interaction | Contextual | [
{
"content": "Capacity Building ProgrammeThe program works to build and develop the specialized capabilities of nationalcadres in federal and local institutions and the private sector. It aims to contributeto achieving the vision of the UAE towards the development of the human elementand achieve strategic goals in accordance with global best practices, throughthe design and implementation of specialized training programs in collaborationwith international training institutions.\nCapacity Building Programme - The program works to build and develop the specialized capabilities of national cadres in federal and local institutions and the private sector. It aims to contribute to achieving the vision of the UAE towards the development of the human element and achieve strategic goals in accordance with global best practices, through the design and implementation of specialized training programs in collaborationwith international training institutions.Summarize the main aim of the Capacity Building Programme in the UAE Government Leaders Programme.",
"role": "user"
},
{
"content": "The main aim of the Capacity Building Programme in the UAE Government Leaders Programme is to enhance the specialized capabilities of national cadres in federal, local institutions, and the private sector. It focuses on achieving the UAE's vision of developing the human element and meeting strategic goals through specialized training in partnership with international institutions.",
"role": "assistant"
}
] |
415 | Citizen-government_interaction | Description of a process | [
{
"content": "Registration By Inheritance.This service allows the hires to apply for transferring the ownership of a real estate or a real estate unit from the name of the deceased owner to the heirs.Process1 Submitting the application request and required documents through the E-services portal2 Reviewing and approving the application by the concerned sections in AjmanRe Department3 Fees Payment4 Receiving the title deed/initial registration certificate/Registration certificate from the Department. Downloading the e-title deed/initial registration certificate/Registration certificate from UAE Pass wallet.\nMy parents recently passed away and I inherited a big real state unit. What procedure do I need to follow in order to change the ownership from them to me?",
"role": "user"
},
{
"content": "To transfer ownership of the real estate unit you inherited from your deceased parents, you must apply for the Registration By Inheritance service. Submit the application and required documents online, pay the fees, and await approval from Ajman Real Estate Department. Once approved, you will receive the title deed or registration certificate.",
"role": "assistant"
}
] |
1,329 | Client-company_interaction | Reasoning Problem | [
{
"content": "What will happen if my bills are not paid by the due date?Etisalat by e& bills are due on the 15th of every month. Payments made after the due date might result in the suspension of your services and impact your credit scores with Al Etihad Credit Bureau.You can visit www.etisalat.ae/quickpay to complete your payments and register your credit card for future payments.\nI am subscribed to a mobile plan from Etisalat and we are approaching the final payment day on the 15th. I will not be able to pay the bill until the 8th when I get paid at work. How many days would I have left?",
"role": "user"
},
{
"content": "You will have 7 days left to make the payment before the due date. It's important to ensure timely payment to avoid any service interruptions or negative impact on your credit score. Set a reminder to make the payment on the 8th to stay on track with your bill payments.",
"role": "assistant"
}
] |
645 | Citizen-government_interaction | Narrow question | [
{
"content": "l sectors by promoting sustainable economic growth and recognizing achievements in businesses.Award Mission, Values and ObjectivesMission:Strengthening culture, organizational excellence and innovation in Sharjah by utilizing global best practices of promoting and celebrating all business sectors and creating a positive competitive environment in the emirate.Objectives:• Promoting a culture of quality, excellence and innovation in all institutions in the business sector in the emirate and beyond• Supporting initiatives and practices that grow organizational excellence in Sharjah• Improving the results and outputs of the economic projects in SharjahValues:• Sustainable growth• Having the desire to do business• Motivation with knowledgeThe Sharjah Excellence Award program consists of 8 awards:Sharjah Gulf Localization Award – For Large (250 employees and above), Small (9 – 49 employees) and Medium (50 – 249 employees) companies in the GCC countries’ private sectors that most employ UAE and GCC nationals. Participants in this category are evaluated based on Recruitment, Training, Qualifications and Job Sustainability.Sharjah Gulf Excellence Award – For Large (250 employees and above), Small (9 – 49 employees) and Medium (50 – 249 employees) companies in the GCC countries’ private sectors. The winners of this award are nominated by the award Board of Trustees’ chairman and members.Sharjah Excellence Award – For Large (250 employees and above), Small (9 – 49 employees) and Medium (50 – 249 employees) companies from the private sectors in the Emirate of Sharjah only. Participants in this category are assessed based on the organizational excellence model.Sharjah Small & Medium Enterprises Award – Targets newly emerged companies in the United Arab Emirates. SMEs are divided into three categories: Infinitely Small (1 – 8 employees), Small (9 – 49 employees) and Medium (50 – 249 employees) businesses. This category is evaluated based on Strategic Planning, Marketing, Innovation, Risk Management and Business Results. Two winners will receive a cash prize of 25,000 AED each.Sharjah Entrepreneurs Award – Targets the most successful and leading entrepreneurs in the United Arab Emirates whom had put a footprint in the business world that has a significant impact on their personal and professional aspects. Nominations in this category are evaluated based on Personal Characteristics, Strategic Direction, Professionalism, Innovation and Business Results.Sharjah Social Responsibility Award – Recognizes organizations from Public & Private” Sectors in Sharjah which pay attention to the importance of improving their Corporate Social Responsibility performance and sustainability. This category is evaluated based on Community Awareness Campaigns, Participations in Local Charities, Voluntary and Environment and Educational Activities, Creating Initiatives that Promote a Healthy Workplace and Provide Job Opportunities and Training for the Youth.Sharjah Best Security Standards Award – Launched in partnership with Sharjah Police General Directorate, aimed at implementing security safety standards at large and small and medium enterprises. It is open for all companies operating in all private sectors in the emirate of Sharjah, and evaluation is based on three main criteria: Safety and Security, Economic Sustainability, and Social responsibility.Sharjah Entrepreneurs with Disability Award – This category is launched in line with the wise vision and directives of His Highness Sheikh Dr. Sultan bin Muhammad Al Qassimi, Supreme Council Member and Ruler of Sharjah on the necessity to enhance the growing confidence in the capabilities and potential of entrepreneurs with disabilities in the United Arab Emirates. Participations are evaluated based on Personal Characteristics, Strategic Direction, Professionalism, Innovation and Business Results.\nHi. How many awards does the Sharjah Excellence Award program consist of and who are the different awards targeted for?",
"role": "user"
},
{
"content": "The Sharjah Excellence Award program consists of 8 awards. These awards are targeted for different sectors including Large, Small, and Medium companies in the GCC private sectors, newly emerged companies in the UAE, leading entrepreneurs in the UAE, organizations focusing on social responsibility, enterprises implementing security standards, and entrepreneurs with disabilities.",
"role": "assistant"
}
] |
678 | Citizen-government_interaction | Broad questions | [
{
"content": "The Federal Competitiveness and Statistics Center (FCSC) is a federal government authority reporting to the UAE Cabinet and established under the Decree by Federal Law No. 6 of 2015. The entity was set up to enhance the UAE�s capabilities in areas of global competitiveness and statistics through an integrated national statistical system and competitive sector to serve the best interest of UAE.The Federal Competitiveness and Statistics Center ?is one of the most important government sources for national statistics and monitoring the competitive performance of UAE in global reports. FCSC is entrusted to develop and implement a unified national statistical system characterized by its comprehensiveness, accuracy, consistency, continuity and modernity. It is also tasked to unify definitions, approaches and classifications incorporated in the criteria used in statistical and competitive work in coordination with government entities and international organizations. Additionally, FCSC is entrusted to represent the UAE in international agreements, programs and events in areas of statistics and competitiveness in coordination with the relevant UAE entities. To this end, FCSC is committed to work continuously to achieve the following quality goals:Develop an integrated structure of the national statistical systemRaise UAE�s status globally in global competitiveness reportsEnsure the provision of all administrative services consistent with the quality, efficiency and transparency standards.Forster a culture of innovation within the institutional work environmentCorresponding to these principles, FCSC? has been so keen to establish a Quality Management System (QMS) in accordance with the requirements of ISO 9001: 2015. This includes adopting procedures and manuals of the system and detail-oriented implementation, and identification of employees� roles in diverse areas without conflict or overlap in job descriptions.H.E Hanan Ahli?Managing Director???Federal Competitiveness and Statistics Center??\nWhat is one of the main purposes of the Federal Competitiveness and Statistics Center (FCSC) in the United Arab Emirates as presented by the ?Managing Director of FCSC H.E Hanan Ahli?",
"role": "user"
},
{
"content": "The main purpose of the Federal Competitiveness and Statistics Center (FCSC) in the United Arab Emirates, as presented by the Managing Director H.E Hanan Ahli, is to enhance the UAE's capabilities in areas of global competitiveness and statistics through the establishment of an integrated national statistical system and competitive sector, serving the best interest of the UAE.",
"role": "assistant"
}
] |
376 | Client-company_interaction | Contextual | [
{
"content": "Big-Time Performance. Big-Time Battery Life.The superpowerful A15 Bionic chip loads apps in a flash. And it works together with an enhanced battery and iOS to boost battery life.5G, Now On SE.5G makes everything feel fast and seamless when you’re on the go.Faster downloads.Faster streaming.Faster gaming.Less lag.More fun.A Camera You’ll Instantly Click With.Set a look you love, like Warm or Cool, and get it every time with Photographic Styles. And see your shots on a brilliant 4.7-inch display\n\"Big-Time Performance. Big-Time Battery Life.The super powerful A15 Bionic chip loads apps in a flash. And it works together with an enhanced battery and iOS to boost battery life.5G, Now On SE.5G makes everything feel fast and seamless when you’re on the go.Faster downloads.Faster streaming.Faster gaming.Less lag.More fun.A Camera You’ll Instantly Click With.Set a look you love, like Warm or Cool, and get it every time with Photographic Styles. And see your shots on a brilliant 4.7-inch display.Automatic photo adjustments Smart HDR 4 makes each part of your image – faces, places, everything – look fabulous.\"Summarize the best traits that the iPhone SE offers according to the text above.",
"role": "user"
},
{
"content": "The iPhone SE boasts top-notch performance with the A15 Bionic chip, great battery life, and speedy 5G connectivity. It features Photographic Styles for consistent photo looks and a brilliant display. Additionally, the Smart HDR 4 feature enhances image quality across different elements.",
"role": "assistant"
}
] |
151 | Client-company_interaction | Broad questions | [
{
"content": "BEACON RED provides clients with bespoke translation and interpretation services, helping them achieve their international ambitions. We are an expert language solutions provider, focusing on customised services to meet unique visions. Satisfying clients’ linguistic goals is central to our operations. Our team of specialised linguists allows us to communicate key messages and convey the intent of our clients with the utmost precision. We offer a full suite of language services, including document translation, telephonic interpretation, video call or face to face transcription, proofreading, and web localisation.YOUR SPECIALIZED LINGUISTIC SERVICES PROVIDER5+ MILLION WORDS TRANSLATED60+ LANGUAGE PAIRSBEACON RED provides peerless translation services, enabled by highly qualified and experienced linguists and supported by the latest content management systems. Our team of specialized linguists allows us to communicate your message and convey your intent with utmost precision. We offer a full suite of linguistic services for over 60 language pairs.\nHow does BEACON RED distinguish itself in the language solutions industry, and what capabilities does it offer to meet clients' diverse linguistic translation and interpretation services?",
"role": "user"
},
{
"content": "BEACON RED stands out in the language solutions industry by offering bespoke and customized translation and interpretation services tailored to each client's unique needs. With a team of specialized linguists proficient in over 60 language pairs, we ensure precise communication of clients' messages. Our capabilities include document translation, telephonic interpretation, transcription services, proofreading, and web localization.",
"role": "assistant"
}
] |
955 | Tourism | In context Information extraction | [
{
"content": "hange solutions.How has the UAE demonstrated its commit\nUAE’S EFFORTThe UAE has 33 terrestrial protected areas that account for over 18 percent of its land territory, and 16 marine protected areas that account for 12 percent of its marine and coastal territory, achieving Aichi Target 11 on both counts. Several of the country’s protected areas have received international recognition. These include 10 Wetlands of International Importance (Ramsar sites), two UNESCO Biosphere Reserves, five Ecologically or Biologically Significant Marine Areas, and one site on the International Union for Conservation of Nature (IUCN) Green List of Protected and Conserved Areas. In partnership with BirdLife International, we also identified 30 Important Bird and Biodiversity Areas (IBAs) in the UAE that are home to 291 bird species.Terrestrial EcosystemsThe UAE has a strong track record in combating desertification and land degradation. We are using modern technologies and innovative solutions, including leveraging drones to map agricultural areas and sow tree seeds to reduce sand encroachment. To date, drones have helped disperse 6 million acacia seeds and 250,000 ghaf seeds across 25 sites nationwide. We are establishing the Abu Dhabi Plant Genetic Resources Centre (Gene Bank) that will be the largest in the region with a capacity to store 20,000 samples once completed in 2022. We are updating the National Strategy to Combat Desertification that focuses on preserving ecosystems and mitigating the effects of desertification. We are also working on the UAE Smart Map of Natural Capital using remote sensing that will inform policies and decision-making on land use, investment, and business improvement in line with the country’s economic vision and the UN’s Sustainable Development Goals (SDGs).Marine EcosystemsWe are committed to conserving our marine life, with the most vulnerable groups – turtles and marine mammals – protected by law. To preserve some of our key endangered species, we launched two national action plans – one for the conservation and management of the shark and ray species recorded in the country, and the other for the conservation of marine turtles and their habitats in our territorial waters. And to ensure the sustainability of our fish stocks, we have introduced fishing and trade bans on certain fish species during their breeding seasons. We are working closely with fishermen to help them understand the importance of complying with the ban to allow the fish to replenish their numbers.MangrovesWe work to protect our blue carbon ecosystems – coastal vegetation such as mangrove forests, saltmarshes, and seagrass meadows. Our efforts in this space started five decades ago, and range from protection to restoration and expansion. We also leverage our mangrove forests to mitigate and adapt to the impacts of climate change. Our country is home to 60 million mangroves that form forests spanning 183 sq km and capture 43,000 tons of CO2 annually. Mangrove forests protect coasts from rising sea levels and storm surges, provide critical habitats for biodiversity, and serve as powerful carbon sinks. We work closely with NGOs and the private sector to fulfil our commitment to safeguarding the sustainability of our mangrove forests. A prime example of such collaboration is the Dubai Mangrove Forest, an initiative of Emirates Marine Environmental Group (EMEG) sponsored by P&G. At COP26 in November 2021, we announced an increase in our mangrove-planting target from 30 million, as included in our second NDC, to 100 million by 2030. With the additional mangroves planted, the UAE’s mangrove forests will cover 483 sq km and sequester nearly 115,000 tons of CO2 per year. The move consolidates the nation’s position as a global leader in nature-based climate change solutions.How has the UAE demonstrated its commitment to preserving biodiversity and ecosystems, particularly focusing on protected areas, combating desertification, and conserving marine life?",
"role": "user"
},
{
"content": "The UAE has shown its dedication to preserving biodiversity and ecosystems through its substantial network of protected areas, combatting desertification with innovative technologies, implementing conservation plans for endangered marine species, and actively protecting mangrove forests. These efforts highlight the country's commitment to sustainability and environmental stewardship on various fronts.",
"role": "assistant"
}
] |
1,279 | Client-company_interaction | Broad questions | [
{
"content": "Smart Door LocksSmart Door Locks offer convenient and innovative door locking solutions for your home, without the need to carry keys.\nWould it be wise to entrust technology with the safety of your home and install smart door locks and other modern locking tools that can be activated, controlled, or deactivated from an app on a mobile phone?",
"role": "user"
},
{
"content": "Yes, it can be wise to entrust technology with the safety of your home by installing smart door locks as they offer convenience, innovation, and enhanced security features. These modern locking tools provide added control and flexibility, allowing you to monitor and manage access to your home remotely through a mobile app.",
"role": "assistant"
}
] |
1,800 | Citizen-government_interaction | Contextual | [
{
"content": "Acting as a global Hub for Knowledge and Innovation DGEP conducted a series of webinars to promote knowledge sharing and best practices across government entities, in addition to \"The Best Practices Series\", which is a two-day event, was also conducted to showcase success stories in Dubai Government, transfer knowledge between government entities, and to be exposed to international best practices and megatrends in the areas of excellence. The \"Partners for Pioneering\" Initiative brought together elite government entities with entities at the foundation level, to facilitate the rapid exchange of knowledge and enhance performance & services through a strategic partnership approach. A total of 14 government entities have signed partnership agreements as part of the initiative. The Innovation Professionals Program (IPP) was also launched, aimed at developing innovation skills among government employees. The program was designed using the latest tools of innovation including the Dubai Government Innovation Framework.\nGive a summary of the Global Hub for knowledge and innovation in the text below:''Acting as a global Hub for Knowledge and Innovation DGEP conducted a series of webinars to promote knowledge sharing and best practices across government entities, in addition to \"The Best Practices Series\", which is a two-day event, was also conducted to showcase success stories in Dubai Government, transfer knowledge between government entities, and to be exposed to international best practices and megatrends in the areas of excellence. The \"Partners for Pioneering\" Initiative brought together elite government entities with entities at the foundation level, to facilitate the rapid exchange of knowledge and enhance performance & services through a strategic partnership approach. A total of 14 government entities have signed partnership agreements as part of the initiative. The Innovation Professionals Program (IPP) was also launched, aimed at developing innovation skills among government employees. The program was designed using the latest tools of innovation including the Dubai Government Innovation Framework.''",
"role": "user"
},
{
"content": "Dubai Government Excellence Program (DGEP) functions as a global hub for knowledge and innovation by organizing webinars and The Best Practices Series event to share knowledge and showcase success stories. Initiatives like \"Partners for Pioneering\" and the Innovation Professionals Program aim to enhance performance through strategic partnerships and develop innovation skills among government employees using the Dubai Government Innovation Framework.",
"role": "assistant"
}
] |
684 | Citizen-government_interaction | Extractive | [
{
"content": "al, Member of SCCI Board of Directors; HE Mohammed Ahmed Amin Al Awadi, Director General of SCCI; Maryam Saif Al Shamsi, Assistant Director General of the Sharjah Chamber for Logistics; AbdulAziz Shattaf, Assistant Director General for Communication and Business Sector; Jamal Saeed Bouzanjal, Director of the Corporate Communication Department at the Chamber, as well as several employees from the Sharjah Chamber and government entities.Led by Professor Sameh Al Namaki, a distinguished international expert in developing AI-based strategies, the symposium covered two primary themes. These explored the profound influence of artificial intelligence on business management and delved into the strategic challenges and prospects that businesses will encounter in the future.Maryam Saif Al Shamsi emphasised that the timing of this symposium is strategically aligned with the World Government Summit, focusing on the digital future and the pivotal role of governments in leveraging technological advancements.Al Shamsi added that the symposium aimed to shed light on a critical dimension of this global trend by examining the impact of artificial intelligence on the future of strategic business leadership. It sought to enhance the capabilities of human resources to navigate the implications of AI advancements.Serving as a unique platform, the symposium offered participants the opportunity to gain a comprehensive understanding of AI's role in data analysis, strategic decision-making enhancement, future trend forecasting, and the development of more effective and forward-looking strategies, she added.\n\"Sharjah Chamber of Commerce and Industry (SCCI) has organized a dynamic symposium titled \"The Impact of AI on Strategic Business Leadership in the Future,\" as part of the Strategic Business Leadership Programme, aimed at bolstering the capabilities of human resources in both the public and private sectors.The seminar, hosted by the SCCI’s Sharjah Training & Development Center, aimed to equip attendees with the knowledge to leverage artificial intelligence (AI) for enhancing organizational systems and securing a competitive advantage for both governmental and private entities.Held at the Chamber's headquarters, the gathering was attended by HE Mohammed Hilal, Member of SCCI Board of Directors; HE Mohammed Ahmed Amin Al Awadi, Director General of SCCI; Maryam Saif Al Shamsi, Assistant Director General of the Sharjah Chamber for Logistics; AbdulAziz Shattaf, Assistant Director General for Communication and Business Sector; Jamal Saeed Bouzanjal, Director of the Corporate Communication Department at the Chamber, as well as several employees from the Sharjah Chamber and government entities.Led by Professor Sameh Al Namaki, a distinguished international expert in developing AI-based strategies, the symposium covered two primary themes. These explored the profound influence of artificial intelligence on business management and delved into the strategic challenges and prospects that businesses will encounter in the future.Maryam Saif Al Shamsi emphasized that the timing of this symposium is strategically aligned with the World Government Summit, focusing on the digital future and the pivotal role of governments in leveraging technological advancements.Al Shamsi added that the symposium aimed to shed light on a critical dimension of this global trend by examining the impact of artificial intelligence on the future of strategic business leadership. It sought to enhance the capabilities of human resources to navigate the implications of AI advancements.Serving as a unique platform, the symposium offered participants the opportunity to gain a comprehensive understanding of AI's role in data analysis, strategic decision-making enhancement, future trend forecasting, and the development of more effective and forward-looking strategies, she added.\" Can you provide a summary on the symposium called \"The Impact of AI on Strategic Business Leadership in the Future,\"?",
"role": "user"
},
{
"content": "The SCCI organized a dynamic symposium, \"The Impact of AI on Strategic Business Leadership in the Future,\" to enhance human resources' capabilities in leveraging AI for organizational improvements. Led by Professor Sameh Al Namaki, the symposium focused on AI's influence on business management and strategic challenges ahead. Participants gained insights on data analysis, decision-making, and future strategy development.",
"role": "assistant"
}
] |
291 | Citizen-government_interaction | Description of a process | [
{
"content": "Through this page, FAHR provides its customers with the possibility of proposing or obtaining open data related to the nature of the Authority's work, with transparency, in a manner that serves Human Development paths and enhances levels of participation with the public.To Request or Suggest Open Data, you can apply through:Customer Happiness System, by clicking hereEmail: FAHR-opendata@fahr.gov.aeYour request will be answered within 3 working days.\nThe Federal Authority for Government Human Resources provides its customers with the possibility of proposing and/or obtaining data to help human development paths. How can someone apply for this data and what is the process behind it?",
"role": "user"
},
{
"content": "To apply for open data from FAHR, individuals can utilize the Customer Happiness System by clicking on the provided link on the website or by sending an email to FAHR-opendata@fahr.gov.ae. Upon submission, requests will be addressed within 3 working days, demonstrating FAHR's commitment to transparency and public engagement in enhancing human development paths.",
"role": "assistant"
}
] |
95 | Client-company_interaction | Reasoning Problem | [
{
"content": "Loan DetailsOriginal Loan Amount: 1,000.00 JODInterest: 4.25 %Term: 10 YearsMonthly Payment (P & I): 10.36 JODTotal Payments: 120Effective APR: 12.76 %Since Principal and Interest are not the only factors of a loan we should include an estimate for other costs involved with a loan. An average estimate of your monthly insurance could be about 4.00 JOD.With these factors, your total monthly payment estimate would be around 14.36 JOD.\nFor example, I applied for a loan under the Finance and Go! program of Ahli Bank. Is it true that if I loan 1,000 JOD, the monthly payment that I would pay the bank for a term of 10 years must be 14.36 JOD? Isn't it too much?",
"role": "user"
},
{
"content": "Yes, based on the loan details provided, the estimated total monthly payment of 14.36 JOD seems accurate. While it may seem like a bit much, it is important to consider all the costs involved in a loan, including interest and insurance. If you're concerned about the amount, you could explore other loan options with lower costs.",
"role": "assistant"
}
] |
1,200 | Education | In context Information extraction | [
{
"content": "al fest held at the AU campus, was inaugurated by Dr. Karim Seghir in the presence of the University Cabinet; Dr. Nahla Al Qassimi, Dean of Student Services; and Dr, Mohammed Helal, Director of Student Services.Students from over 30 countries participated in the event by hosting their respective country pavilions that showcased their heritage, tradition, cultures, and works of art. Students dressed in their traditional attire invited guests to taste food at their pavilions, introducing them to the delectable flavors of their local cuisines.Represented at the pavilions were countries including UAE, Saudi Arabia, Kuwait, Palestine, Yemen, Turkey, Sudan, Libya, Morocco, Lebanon, India, Pakistan, Bangladesh, Italy, Korea, Algeria, Tunisia, France, Sri Lanka, USA, Philippines, Somalia, Iran and Nigeria among several others. In addition, a special corner dedicated to small projects and a booth representing the Emirates Red Crescent were hosted.In a literal showcase of traditional fashion from across the world, a fashion show was organized with students walking the ramp in traditional costumes of their respective countries.Students also demonstrated their artistic talent by participating in performances that included dancing, singing, music and acting on stage.The event enthralled the audience and proved not only a celebration of diversity, but also a testament to AU students’ organization skills and their enterprising spirit.\nAjman University (AU) celebrated its Global Day 2024 on February 26, in a highly colorful and lively event that highlighted AU’s remarkable diversity and internationalization.Showcasing students and cultures from as many as 70 different countries worldwide, AU’s Global Day was a true reflection of its inclusive cultural spirit and recognition as one of the most international higher education institutions in the UAE and globally.Ajman University is ranked #3 for international students as per QS World University Rankings 2024 and this event underlined why AU deserves this recognition.“Ajman University takes immense pride in being one of the most inclusive and diverse higher education institutions anywhere in the world. We actively seek and recruit talented students from various nationalities and regions. AU Global Day is a celebration of our inclusive spirit and of the various cultures that add to making the AU campus such an amazing repository of diversity and excellence,” said Dr. Karim Seghir, Chancellor of Ajman University.The one-day cultural fest held at the AU campus, was inaugurated by Dr. Karim Seghir in the presence of the University Cabinet; Dr. Nahla Al Qassimi, Dean of Student Services; and Dr, Mohammed Helal, Director of Student Services.Students from over 30 countries participated in the event by hosting their respective country pavilions that showcased their heritage, tradition, cultures, and works of art. Students dressed in their traditional attire invited guests to taste food at their pavilions, introducing them to the delectable flavors of their local cuisines.Represented at the pavilions were countries including UAE, Saudi Arabia, Kuwait, Palestine, Yemen, Turkey, Sudan, Libya, Morocco, Lebanon, India, Pakistan, Bangladesh, Italy, Korea, Algeria, Tunisia, France, Sri Lanka, USA, Philippines, Somalia, Iran and Nigeria among several others. In addition, a special corner dedicated to small projects and a booth representing the Emirates Red Crescent were hosted.In a literal showcase of traditional fashion from across the world, a fashion show was organized with students walking the ramp in traditional costumes of their respective countries.Students also demonstrated their artistic talent by participating in performances that included dancing, singing, music and acting on stage.The event enthralled the audience and proved not only a celebration of diversity, but also a testament to AU students’ organization skills and their enterprising spirit.What was Ajman University's Global Day 2024 all about?",
"role": "user"
},
{
"content": "Ajman University's Global Day 2024 was a vibrant celebration of diversity and internationalization. The event featured students and cultures from 70 countries, showcasing heritage, traditions, cuisines, and arts. Through country pavilions, traditional fashion shows, and artistic performances, the day highlighted AU's inclusive spirit and status as a top destination for international students.",
"role": "assistant"
}
] |
253 | Citizen-government_interaction | Narrow question | [
{
"content": "6. Workers from the following nationalities (Pakistan, Afghanistan, Iraq, and Iran) need to provide a legible and clear copy of both sides of their national ID cards issued by their home countries, and make sure it is valid\nWhat nationalities require their employees to provide a clear copy of their national ID cards, issued by their home countries, and make sure they're valid?",
"role": "user"
},
{
"content": "Employees from Pakistan, Afghanistan, Iraq, and Iran are required to provide clear copies of both sides of their national ID cards from their respective countries, ensuring that they are valid.",
"role": "assistant"
}
] |
266 | Citizen-government_interaction | Contextual | [
{
"content": "Wayne Jones OBE – Chief Sales Officer, and Gaby Hanna – Senior Vice President and Head of Region – Middle East & Africa, acted as signatories for MAN Energy Solutions; while Sultan Ahmed bin Sulayem – Group Chairman & CEO, signed on behalf of DP World. The signing ceremony was attended by Mohammed Al Muallem, Executive Vice President, DP World, and Captain Rado Antolovic, PhD, CEO, Drydocks World – a company of DP World.Sultan Ahmed bin Sulayem said: 'To achieve net zero emissions, we must recognize the importance of taking urgent and immediate steps to decarbonize shipping and the way to do that is by identifying opportunities to forge partnerships with leading industry players and governments to develop solutions that will allow us to reap tangible results.'\n\"Wayne Jones OBE – Chief Sales Officer, and Gaby Hanna – Senior Vice President and Head of Region – Middle East & Africa, acted as signatories for MAN Energy Solutions; while Sultan Ahmed bin Sulayem – Group Chairman & CEO, signed on behalf of DP World. The signing ceremony was attended by Mohammed Al Muallem, Executive Vice President, of DP World, and Captain Rado Antolovic, PhD, CEO, of Drydocks World – a company of DP World.Sultan Ahmed bin Sulayem said: 'To achieve net zero emissions, we must recognize the importance of taking urgent and immediate steps to decarbonize shipping and the way to do that is by identifying opportunities to forge partnerships with leading industry players and governments to develop solutions that will allow us to reap tangible results.'\"Summarize Sultan Ahmed bin Sulayem's statement.",
"role": "user"
},
{
"content": "Sultan Ahmed bin Sulayem emphasized the critical need to urgently decarbonize shipping to achieve net zero emissions. He stressed forging partnerships with industry leaders and governments to develop solutions for tangible results.",
"role": "assistant"
}
] |