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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
569,894,828,315,533,300 | negative | 1 | Late Flight | 1 | United | null | ahpandya747 | null | 0 | @united 3866 is at a stand still! No pilot or paperwork for fix over 25mins! Problem was fixed 30mins ago. Flight is as is delayed! | null | 2015-02-23 08:21:29 -0800 | New Jersey | Eastern Time (US & Canada) |
569,894,307,508,965,400 | neutral | 1 | null | null | United | null | thepointskid | null | 0 | @united please see dm!! | null | 2015-02-23 08:19:25 -0800 | New York | Eastern Time (US & Canada) |
569,890,681,361,186,800 | negative | 1 | Flight Attendant Complaints | 0.7021 | United | null | cfacekillah | null | 0 | @united. Is it reasonable to wait 45 mins for the bag you made me check because the flight staff couldn't police the overhead bins? | null | 2015-02-23 08:05:01 -0800 | null | null |
569,888,244,856,455,200 | negative | 0.6389 | Customer Service Issue | 0.6389 | United | null | cslhilo | null | 0 | @united Please msg me a # for customer service. I will have an invoice for my dry cleaning but won't be able take wet clothes to the airport | null | 2015-02-23 07:55:20 -0800 | Hilo, HI | Hawaii |
569,888,244,155,981,800 | negative | 1 | Customer Service Issue | 0.3388 | United | null | generationKYLIE | null | 0 | @united AN HOUR DELAY BECAUSE YOU CAN'T PRINT A PIECE OF PAPER! | null | 2015-02-23 07:55:20 -0800 | Washington, DC | null |
569,888,119,043,915,800 | negative | 0.6545 | Customer Service Issue | 0.6545 | United | null | jnostrant | null | 0 | @united still no response?? | null | 2015-02-23 07:54:50 -0800 | Los Angeles, CA | Pacific Time (US & Canada) |
569,887,452,384,481,300 | neutral | 1 | null | null | United | null | HargobindV | null | 0 | @united 4 people MCI to DEL. Preferably with Jet Airways EWR-BRU-DEL segment. Anytime in December | null | 2015-02-23 07:52:11 -0800 | Kansas City, Missouri | Central Time (US & Canada) |
569,886,575,720,575,000 | negative | 0.6821 | Customer Service Issue | 0.6821 | United | null | micheleliston | null | 0 | @united should have been able to get seat assign without paying $174 more - cust sec should have done that for me | null | 2015-02-23 07:48:42 -0800 | Ashburn, VA | Eastern Time (US & Canada) |
569,886,288,691,773,440 | negative | 0.6559 | Customer Service Issue | 0.6559 | United | null | MikeShor | null | 1 | @united There is no "reference number." Your agent told me to "just drive to the airport" because "I can't reach anyone there to deliver..." | null | 2015-02-23 07:47:33 -0800 | Coventry, Connecticut | Eastern Time (US & Canada) |
569,886,219,057,926,140 | negative | 0.708 | Bad Flight | 0.3591 | United | null | JohntheKiwi | null | 0 | @united Slightly better. Crew spent a long time searching for better altitude. Would have helped to let pax in on why all the sharp drops. | null | 2015-02-23 07:47:17 -0800 | Stumptown, Baby! | Pacific Time (US & Canada) |
569,885,487,508,418,560 | negative | 0.6923 | Can't Tell | 0.3516 | United | null | Kris_KAS | null | 0 | @united My credit card was charged on the transaction when I was told it would not be. If the charge goes through I will be contacting you. | null | 2015-02-23 07:44:22 -0800 | New York | null |
569,885,185,170,223,100 | negative | 0.6735 | Flight Booking Problems | 0.3469 | United | null | apharkins | null | 0 | @united my PQMs and PQDs are no longer showing up correctly in my MileagePlus acct. How can I get this fixed? | null | 2015-02-23 07:43:10 -0800 | null | Central Time (US & Canada) |
569,885,015,615,664,100 | positive | 0.6576 | null | null | United | null | e_russell | null | 0 | @united Thanks! | null | 2015-02-23 07:42:30 -0800 | Frequently DC/NYC/San Diego | Eastern Time (US & Canada) |
569,883,984,190,005,250 | negative | 1 | Can't Tell | 0.6392 | United | null | ScottHRoth | null | 0 | @united 768 SFO to BOS and no internet it is 2015 what gives? | null | 2015-02-23 07:38:24 -0800 | Needham, MA | Eastern Time (US & Canada) |
569,882,164,382,322,700 | negative | 1 | Customer Service Issue | 1 | United | null | jacob_bach | null | 0 | @united is the worst. Worst reservation policies. Worst costumer service. Worst worst worst. Congrats, @Delta you're not that bad! | null | 2015-02-23 07:31:10 -0800 | Milwaukee, WI | null |
569,881,449,249,316,860 | negative | 1 | Flight Booking Problems | 0.6495 | United | null | christinphillip | null | 0 | @united I am trying to make/change reservations and getting extremely frustrated!!! Giving up and trying another airline!!! | null | 2015-02-23 07:28:20 -0800 | Princeton, NJ | Central Time (US & Canada) |
569,880,364,811,837,440 | negative | 0.68 | Customer Service Issue | 0.68 | United | null | melonbee | null | 0 | @united I got email update but still no ETA. More communication/details, apology + info on compensation rights would go a long way | null | 2015-02-23 07:24:01 -0800 | null | Eastern Time (US & Canada) |
569,880,322,487,263,200 | negative | 1 | Late Flight | 1 | United | null | DanaHFreeman | null | 0 | @united Late Flight crew into #btv last nite delayed todays flt. Will miss connection to #cun. Why do I have to play for hotel tonight in #ewr? | null | 2015-02-23 07:23:51 -0800 | Burlington, Vermont | Eastern Time (US & Canada) |
569,879,943,988,949,000 | negative | 1 | Customer Service Issue | 0.657 | United | null | ErinHughey | null | 0 | @united no they aren't - I just called to check. #WORSTCUSTOMERSERVICE | null | 2015-02-23 07:22:21 -0800 | Maui, Hawaii | Hawaii |
569,879,623,317,659,650 | negative | 1 | Late Flight | 0.6421 | United | null | jasoncarpio | null | 0 | @united passengers should have been rerouted to match the intended arrival time (even if you have to incur cost to put us in other airlines) | null | 2015-02-23 07:21:04 -0800 | San Francisco, California | Pacific Time (US & Canada) |
569,879,528,891,416,600 | positive | 0.6289 | null | 0 | United | null | sentientcheese | null | 0 | @united been solved, they finally picked up the second time I called, thanks for the response JH! 7:21 to dulles works! | null | 2015-02-23 07:20:42 -0800 | null | null |
569,878,547,197,616,100 | negative | 1 | Customer Service Issue | 0.3481 | United | null | rissels | null | 0 | @united need to work on your #United #flierfriendly program. At the very least, clue in your flight attendants. | null | 2015-02-23 07:16:48 -0800 | null | Central Time (US & Canada) |
569,878,388,464,177,150 | negative | 1 | Lost Luggage | 1 | United | null | rissels | null | 0 | @united space. Doctors' notes and everything. And on my first trip they lost my first suitcase. Among other issues- not pleased with #united | null | 2015-02-23 07:16:10 -0800 | null | Central Time (US & Canada) |
569,878,139,003,740,160 | negative | 1 | Customer Service Issue | 0.3463 | United | null | rissels | null | 0 | @united 's new #flierfriendly is garbage. Just had to cry to get attendant to find a place for my medical supplies with limited overhead | null | 2015-02-23 07:15:10 -0800 | null | Central Time (US & Canada) |
569,877,754,801,360,900 | negative | 1 | Late Flight | 1 | United | null | debragordon2012 | null | 0 | @united. epic fail. @reagan. no jetway. been here 15 mins on tarmac! | null | 2015-02-23 07:13:39 -0800 | Williamsburg, VA | Eastern Time (US & Canada) |
569,877,449,389,051,900 | neutral | 1 | null | null | United | null | adamdpeterson | null | 0 | @united at the gate! IAD to RDU | null | 2015-02-23 07:12:26 -0800 | syracuse | Eastern Time (US & Canada) |
569,876,171,875,328,000 | negative | 0.6771 | Late Flight | 0.6771 | United | null | HeidiJern | null | 0 | @united thanks for the link, now finally arrived in Brussels, 9 h after schedule... | null | 2015-02-23 07:07:21 -0800 | Brussels | null |
569,875,783,096,741,900 | neutral | 0.6763 | null | 0 | United | null | AlMehairiAUH | null | 0 | @United to operated #B767-300ER from #Newark to #Zurich @ZRH_airport replacing B767-400ER between 6MAY-23SEP instead till 23OCT #avgeek | null | 2015-02-23 07:05:49 -0800 | Abu Dhabi | Abu Dhabi |
569,875,734,677,712,900 | negative | 1 | Lost Luggage | 1 | United | null | ErinHughey | null | 0 | @united 2nd flight in two weeks that you have lost my bag! Taking my 1K status to @AmericanAir #neveragain #WORSTCUSTOMERSERVICE | null | 2015-02-23 07:05:37 -0800 | Maui, Hawaii | Hawaii |
569,875,456,415,170,560 | neutral | 1 | null | null | United | null | Ed_Cabello | null | 0 | @united Hi! what is the phone number for reservations in Venezuela? Thanks | null | 2015-02-23 07:04:31 -0800 | Barquisimeto - Maracaibo | Caracas |
569,875,424,924,168,200 | neutral | 1 | null | null | United | null | jgedzelman | null | 0 | @united can I request a ticket change through twitter ? | null | 2015-02-23 07:04:23 -0800 | null | null |
569,875,203,473,297,400 | negative | 1 | Bad Flight | 0.6304 | United | null | _MikeDWarren_ | null | 0 | @united UA1130 Flight was a nightmare!! From poor customer service,having my confirmed seat given away.... +more issues | null | 2015-02-23 07:03:30 -0800 | Calabasas, California | Pacific Time (US & Canada) |
569,874,311,823,036,400 | neutral | 1 | null | null | United | null | AlMehairiAUH | null | 0 | @United to start daily #B777-200ER flights from #Newark to #Milan #Malpensa replacing #B767-400ER on 7APR instead 28MAR #avgeek | null | 2015-02-23 06:59:58 -0800 | Abu Dhabi | Abu Dhabi |
569,874,043,395,903,500 | neutral | 1 | null | null | United | null | AlMehairiAUH | null | 0 | @United to start daily #B777-200ER flights from #Newark to #Frankfurt @airport_fra replacing #B767-400ER on 2JUL #avgeek | null | 2015-02-23 06:58:54 -0800 | Abu Dhabi | Abu Dhabi |
569,873,050,117,808,100 | positive | 1 | null | null | United | null | RChew_FORR | null | 0 | @united has the best customer experience via twitter - huge fan!!! | null | 2015-02-23 06:54:57 -0800 | Cambridge, MA | null |
569,873,019,499,192,300 | neutral | 0.6767 | null | null | United | null | ScottBerry18 | null | 0 | @united Thank you for your response! | null | 2015-02-23 06:54:50 -0800 | Albuquerque, New Mexico | Arizona |
569,872,896,199,258,100 | negative | 1 | Bad Flight | 0.6742 | United | null | msu2050 | null | 0 | @united Flight 683 last night was #bad4business. Will be a long time before I recommend United to anyone. | null | 2015-02-23 06:54:20 -0800 | canton mi
| Eastern Time (US & Canada) |
569,872,009,380,941,800 | negative | 1 | Customer Service Issue | 0.3803 | United | null | micheleliston | null | 0 | @united Beyond frustrated Sked change = no seats, earlier departure and double layover. Of course only seats are $$++. Cust svc no help | null | 2015-02-23 06:50:49 -0800 | Ashburn, VA | Eastern Time (US & Canada) |
569,871,433,662,271,500 | negative | 1 | Flight Booking Problems | 0.3564 | United | null | nikodunham | null | 0 | @united working with Lisa J at ORD. she's working hard for us, but this is still VERY disappointing. was on 634 to EWR. | [41.97883697, -87.90639116] | 2015-02-23 06:48:32 -0800 | chicago | null |
569,870,819,582,586,900 | positive | 1 | null | null | United | null | LindaHotelgal | null | 0 | @united love the new 1st class breakfast! | null | 2015-02-23 06:46:05 -0800 | null | null |
569,869,960,195,006,460 | negative | 1 | Customer Service Issue | 0.6397 | United | null | Kris_KAS | null | 0 | @united i emailed the customer care via the website form. After a long wait Rachelle resolved my issue. But I'm still irritated w/ united. | null | 2015-02-23 06:42:40 -0800 | New York | null |
569,869,808,092,749,800 | negative | 1 | Cancelled Flight | 1 | United | null | sentientcheese | null | 0 | @united flight Cancelled Flightled, and the updated one gets me into BWI too Late Flight! I'd be fine with DCA or IAD, just arriving earlier! Help! | null | 2015-02-23 06:42:04 -0800 | null | null |
569,869,476,453,158,900 | negative | 1 | Customer Service Issue | 0.6677 | United | null | ProudDevilAlum | null | 0 | @united so is the ^JJ standing for Just Joking? I am not finding the humor. | null | 2015-02-23 06:40:45 -0800 | Always around | Mountain Time (US & Canada) |
569,868,818,975,219,700 | neutral | 1 | null | null | United | null | e_russell | null | 0 | @united Left item n the seatback on UA1260. Is there any way to call DCA to ask if they have the item? Already submitted lost & found report | null | 2015-02-23 06:38:08 -0800 | Frequently DC/NYC/San Diego | Eastern Time (US & Canada) |
569,868,764,495,400,960 | negative | 0.6803 | Can't Tell | 0.6803 | United | null | CigarNate | null | 0 | @united at this point I made it home on my own. | null | 2015-02-23 06:37:55 -0800 | Nashville, TN | Central Time (US & Canada) |
569,868,207,940,603,900 | neutral | 1 | null | null | United | null | The5y5Adm1n | null | 0 | @united I DM'd child's birthdate and full name. | null | 2015-02-23 06:35:43 -0800 | null | null |
569,868,055,502,696,450 | positive | 1 | null | null | United | null | crsmoore | null | 0 | @united Thanks for looking into this and for getting back to me via DM. Glad to hear my bag is finally being delivered to me. Thanks again! | null | 2015-02-23 06:35:06 -0800 | USA / The World | Eastern Time (US & Canada) |
569,867,364,390,449,150 | negative | 0.7139 | Customer Service Issue | 0.3709 | United | null | keithpresser | null | 0 | @united I would like to talk to a customer service agent about the service / non service I received on my last flight a a week or so a go.
J | null | 2015-02-23 06:32:21 -0800 | null | null |
569,867,107,749,531,650 | negative | 1 | Cancelled Flight | 1 | United | null | generationKYLIE | null | 0 | @united you Cancelled Flight my flight. I wait in line to get rebooked, when I'm at the front you make me go to another gate and I lose my place. | null | 2015-02-23 06:31:20 -0800 | Washington, DC | null |
569,866,490,423,349,250 | negative | 0.6782 | Customer Service Issue | 0.6782 | United | null | unibrowd | null | 0 | @united it wasn't a comment. It was a question. But thanks for your copy and paste response | null | 2015-02-23 06:28:53 -0800 | null | Central Time (US & Canada) |
569,866,337,427,664,900 | neutral | 0.694 | null | null | United | null | artistanxiety | null | 0 | @united Lisa J is amazing the guy not so much. | null | 2015-02-23 06:28:17 -0800 | Punk is the preacher. | Arizona |
569,865,827,274,657,800 | negative | 1 | Can't Tell | 0.6919 | United | null | mbelliss | null | 0 | @united you failed me last week at IAH. Next intl trip on Delta. Small ual flight from lax booked, that's it! | null | 2015-02-23 06:26:15 -0800 | Louisville | Alaska |
569,865,540,098,871,300 | negative | 1 | Late Flight | 0.6947 | United | null | JackKelleher920 | null | 0 | @united We were supposed to board at 605. They just brought the plane from the hanger! WTF did they not know there was a flight?1153 Lax-EWR | null | 2015-02-23 06:25:07 -0800 | New Jersey | Eastern Time (US & Canada) |
569,865,190,822,572,000 | positive | 1 | null | null | United | null | mbelliss | null | 0 | @united flew from sdf to ATL to Tampa on Delta. Left early. Arrived early. Crew helpful. Wifi worked!! | null | 2015-02-23 06:23:43 -0800 | Louisville | Alaska |
569,865,115,291,533,300 | neutral | 1 | null | null | United | null | The5y5Adm1n | null | 0 | @united two years old. Birthdate 11/13/2012 | null | 2015-02-23 06:23:25 -0800 | null | null |
569,865,011,788,693,500 | negative | 1 | Customer Service Issue | 0.6792 | United | null | mbelliss | null | 0 | @united how about starting without the robotic response? | null | 2015-02-23 06:23:01 -0800 | Louisville | Alaska |
569,864,608,145,502,200 | neutral | 1 | null | null | United | null | nicoleleigh85 | null | 0 | @united I already did. | null | 2015-02-23 06:21:24 -0800 | Sheboygan | null |
569,864,290,578,108,400 | negative | 1 | Bad Flight | 0.6804 | United | null | JohntheKiwi | null | 0 | @united You can't control turbulence, but you can control customer experience, lot of scared people up here. | null | 2015-02-23 06:20:09 -0800 | Stumptown, Baby! | Pacific Time (US & Canada) |
569,864,108,134,301,700 | negative | 1 | Bad Flight | 0.7003 | United | null | JohntheKiwi | null | 0 | @united Currently on UA862, 20 minutes of the worst turbulence I've ever experienced, and ZERO communication from the flight deck. | null | 2015-02-23 06:19:25 -0800 | Stumptown, Baby! | Pacific Time (US & Canada) |
569,863,836,615,864,300 | negative | 1 | Flight Attendant Complaints | 0.6517 | United | null | artistanxiety | null | 0 | @united yes, but it's not looking. The ticket agent at out terminal dismissed us and we missed a chance at a Miami flight then to DR | null | 2015-02-23 06:18:20 -0800 | Punk is the preacher. | Arizona |
569,863,765,451,255,800 | negative | 1 | Customer Service Issue | 1 | United | null | Kris_KAS | null | 0 | @united I have been told twice my issue has been resolved and twice it has not been. And when I write an email it bounces?! #worstservice | null | 2015-02-23 06:18:03 -0800 | New York | null |
569,863,714,704,220,160 | negative | 0.6466 | Late Flight | 0.342 | United | null | ScottHRoth | null | 0 | @united flight 433 lets go you look like clowns no one is giving up 1st class for $500 | null | 2015-02-23 06:17:51 -0800 | Needham, MA | Eastern Time (US & Canada) |
569,863,453,696,876,540 | neutral | 1 | null | null | United | null | chaddock38 | null | 0 | @united what would it cost | null | 2015-02-23 06:16:49 -0800 | Dartmouth, MA | null |
569,862,755,420,905,500 | negative | 1 | Customer Service Issue | 0.6792 | United | null | Kris_KAS | null | 0 | @united I'm on hold for the 4th time waiting for you to resolve and issue with a flight for my 6-year-old son. #terribleservice #NoService | null | 2015-02-23 06:14:03 -0800 | New York | null |
569,861,240,375,386,100 | positive | 1 | null | null | United | null | gwen1013 | null | 0 | @united Cool. Thank you. | null | 2015-02-23 06:08:01 -0800 | New Haven, CT | null |
569,860,989,400,649,700 | neutral | 0.6444 | null | 0 | United | null | Nic_Thoman23 | null | 0 | @united I've got a campus visit in an hour and I'm still wearing the same clothes... | [45.67920767, -111.04847652] | 2015-02-23 06:07:02 -0800 | GLP | Eastern Time (US & Canada) |
569,860,904,814,301,200 | neutral | 0.6949 | null | null | United | null | The5y5Adm1n | null | 0 | @United Adopting 2 yr old child from Ethiopia. Flying from ADD to GRR on 2/28. Need to add child to reservation and get costs. Help! Thx | null | 2015-02-23 06:06:41 -0800 | null | null |
569,860,371,626,004,500 | positive | 1 | null | null | United | null | adamdpeterson | null | 0 | @United I'd like to thank and recognize Terri P at Dulles for going out of her way to get me back on my Raleigh flight | null | 2015-02-23 06:04:34 -0800 | syracuse | Eastern Time (US & Canada) |
569,859,985,208,770,560 | negative | 1 | Customer Service Issue | 0.6802 | United | null | TDaulongPerfMgt | null | 0 | @united as a freq flyer it makes me sad to see cust needing assistance treated so poorly. #ServiceFail | null | 2015-02-23 06:03:02 -0800 | Houston, Texas | null |
569,859,950,215,700,500 | neutral | 1 | null | null | United | null | chaddock38 | null | 0 | @united good morning, any first class upgrades available for ua1619 Feb 25 rsw to ewr? I need 4 seats please | null | 2015-02-23 06:02:54 -0800 | Dartmouth, MA | null |
569,859,213,331,189,760 | negative | 1 | Late Flight | 0.6799 | United | null | scottychadwick | null | 0 | @united day 3 of this Saga maybe they'll finally make it home.Intentional or not it not gonna get them back there vacation days #badservice | null | 2015-02-23 05:59:58 -0800 | null | Eastern Time (US & Canada) |
569,858,507,341,606,900 | negative | 1 | Customer Service Issue | 1 | United | null | krichards0488 | null | 0 | @united No, thanks. I'm sick of your company's lousy excuse for customer service. I'm never flying United again. | null | 2015-02-23 05:57:10 -0800 | San Jose, CA | Pacific Time (US & Canada) |
569,858,231,759,085,600 | negative | 1 | Customer Service Issue | 1 | United | null | craigsmail | null | 0 | @united current hold time AFTER speaking to rep to have tix reissued is 42 mins - why so long & why not make this option available online? | null | 2015-02-23 05:56:04 -0800 | Kansas City, USA | Eastern Time (US & Canada) |
569,857,801,725,440,000 | negative | 1 | Customer Service Issue | 0.6651 | United | null | jimbuckley13 | null | 0 | @united I understand ppl make mistakes but don't code something in a way that we can't get reimbursed when it's YOUR fault. Just blatant LIE | null | 2015-02-23 05:54:22 -0800 | null | null |
569,857,624,549,625,860 | negative | 1 | Lost Luggage | 1 | United | null | artistanxiety | null | 0 | @united also forgot add our bag is probably going to just sit in New Jersey because of a missed connection. | null | 2015-02-23 05:53:39 -0800 | Punk is the preacher. | Arizona |
569,857,072,310,808,600 | negative | 1 | Late Flight | 0.6444 | United | null | artistanxiety | null | 0 | @united jx4s2t if you can out today would be great it's our honeymoon and this delay you has put a damper on iy | null | 2015-02-23 05:51:28 -0800 | Punk is the preacher. | Arizona |
569,857,003,855,720,450 | negative | 1 | Late Flight | 1 | United | null | SAlhir | null | 0 | .@united Not what's been shared by the pilot with passengers! | null | 2015-02-23 05:51:11 -0800 | null | Central Time (US & Canada) |
569,856,654,394,720,260 | negative | 1 | Flight Booking Problems | 0.6744 | United | null | TheHos | null | 0 | @united WHERE IS MY RECEIPT! I upgraded return leg and 6 months Late Flightr still NO receipt! http://t.co/DAjWzhLVyu | null | 2015-02-23 05:49:48 -0800 | London | Hawaii |
569,856,492,477,657,100 | negative | 1 | Flight Booking Problems | 0.6966 | United | null | xtin_t | null | 0 | @United how is it that I book a flight with a reserved seat and then go to check in and find out I have no seat? WTF. | null | 2015-02-23 05:49:09 -0800 | Salt Lake City, Utah | Mountain Time (US & Canada) |
569,856,109,613,166,600 | negative | 1 | Flight Attendant Complaints | 0.6899 | United | null | nikodunham | null | 0 | @united they're not, actually. gate agent was so rude. now standing in a line waiting for reFlight Booking Problems. missed the only flight to STI. awful. | [41.97888728, -87.90617197] | 2015-02-23 05:47:38 -0800 | chicago | null |
569,856,081,180,160,000 | negative | 1 | Customer Service Issue | 1 | United | null | mbelliss | null | 0 | @united I'm not sure you can do anything as this has been building up over time! Other than promises from your CEO service has gotten worse! | null | 2015-02-23 05:47:31 -0800 | Louisville | Alaska |
569,854,540,494,868,500 | negative | 1 | Bad Flight | 1 | United | null | e_russell | null | 0 | @united wi-fi on 737-800 (aircraft 3511) didn't work entire ORD-DCA flight this morning | null | 2015-02-23 05:41:24 -0800 | Frequently DC/NYC/San Diego | Eastern Time (US & Canada) |
569,853,714,149,867,500 | negative | 1 | Cancelled Flight | 1 | United | null | HeidiJern | null | 0 | @united Cancelled Flightled my direct flight Newark-Brussels last night, now 7 hours behind schedule. In EU compensation would be a given, but in US? | null | 2015-02-23 05:38:07 -0800 | Brussels | null |
569,853,646,411,661,300 | negative | 1 | Late Flight | 1 | United | null | crog | null | 0 | .@united You may "dislike delays" but I paid you .We had an agreement that I paid you and you got me to my destination at a certain time. | null | 2015-02-23 05:37:51 -0800 | null | Mountain Time (US & Canada) |
569,852,334,324,518,900 | negative | 1 | Cancelled Flight | 0.3516 | United | null | brendanrd | null | 0 | @united #epicfail on #CX as flight from Frankfurt to San Francisco now going to Chicago as flight crew out of hours due to de-icing delay | null | 2015-02-23 05:32:38 -0800 | Weston super Mare | null |
569,852,332,797,775,900 | neutral | 1 | null | null | United | null | D_WaYnE_01 | null | 0 | @united DM sent as requested. Make sure you follow back so you can DM me back. Thanks | null | 2015-02-23 05:32:38 -0800 | null | null |
569,851,578,276,048,900 | negative | 1 | Late Flight | 0.7684 | United | negative | MrEschatologist | Late Flight
Flight Attendant Complaints | 0 | @united I'm aware of the flight details, thanks. Three hours Late Flight a crew that could not give less of a shit | null | 2015-02-23 05:29:38 -0800 | Arlington, VA | null |
569,851,498,118,516,740 | neutral | 0.6551 | null | 0 | United | null | anthonyNYSSF | null | 0 | @united please help http://t.co/t5mRj5Yw6I | null | 2015-02-23 05:29:19 -0800 | null | Eastern Time (US & Canada) |
569,851,299,916,869,600 | negative | 1 | Late Flight | 1 | United | null | MrEschatologist | null | 0 | @united Making sure your flights aren't delayed due to poor maintenance would be a start. | null | 2015-02-23 05:28:31 -0800 | Arlington, VA | null |
569,850,899,310,358,500 | negative | 1 | Customer Service Issue | 0.6667 | United | null | alysabaker | null | 0 | @united hilarious | null | 2015-02-23 05:26:56 -0800 | ÜT: 50.97861,-114.000116 | Mountain Time (US & Canada) |
569,850,867,899,170,800 | negative | 1 | Customer Service Issue | 1 | United | null | alysabaker | null | 0 | @united hahahahaha ya tried that already | null | 2015-02-23 05:26:48 -0800 | ÜT: 50.97861,-114.000116 | Mountain Time (US & Canada) |
569,850,216,754,618,400 | neutral | 0.6771 | null | 0 | United | null | paulweldele | null | 0 | @united WHy is my KTN not showing on my boarding? Why is TSA pre-check not applying to my boarding pass? | null | 2015-02-23 05:24:13 -0800 | Collierville, TN USA | Central Time (US & Canada) |
569,849,765,711,769,600 | negative | 1 | Lost Luggage | 0.6472 | United | null | MikeShor | null | 0 | @United "Your bag may or may not be at the airport. Unfortunately, no one at the airport is picking up the phone or responding to messages." | null | 2015-02-23 05:22:26 -0800 | Coventry, Connecticut | Eastern Time (US & Canada) |
569,849,517,077,622,800 | negative | 1 | Can't Tell | 0.6474 | United | null | d_goodspeed | null | 0 | @united funny I paid to check my bag and now flight 1086 is BEGGING folks to check bags for free 1 hour before flight. #notcool | [33.64323551, -84.44248239] | 2015-02-23 05:21:26 -0800 | USA | Central Time (US & Canada) |
569,849,299,850,305,540 | negative | 0.6495 | Lost Luggage | 0.3349 | United | null | fredcarlton | null | 0 | @united nope not here. You need a little red stamp from the counter. Check yourself, before you wreck yourself son http://t.co/0pRGySvuRm | null | 2015-02-23 05:20:35 -0800 | null | Pacific Time (US & Canada) |
569,847,318,062,632,960 | negative | 0.3804 | Flight Booking Problems | 0.3804 | United | null | hart0277 | null | 0 | @united wasn't trying to Cancelled Flight, just trying to change my award ticket, same date and place, but thanks for sending the link, I know the fee | null | 2015-02-23 05:12:42 -0800 | Chicago | null |
569,846,853,350,457,340 | negative | 1 | Flight Booking Problems | 1 | United | null | totocol | null | 0 | @united unhappy with your new mileage rules :( - was my main reason to keep flying united. Will have to take my business elsewhere | null | 2015-02-23 05:10:51 -0800 | iPhone: -33.875538,151.196533 | Sydney |
569,846,678,351,540,200 | negative | 1 | Can't Tell | 0.3456 | United | null | artistanxiety | null | 0 | @united I need assistance. Due to your incompetence I need to reschedule a connection. I will NEVER fly @United again. | null | 2015-02-23 05:10:10 -0800 | Punk is the preacher. | Arizona |
569,846,237,865,885,700 | negative | 1 | Can't Tell | 0.6606 | United | null | mbelliss | null | 0 | @united you've been officially displaced by @DeltaAssist for better flight experience, pleasant cabin crew and timeliness. UA 1m switching! | null | 2015-02-23 05:08:24 -0800 | Louisville | Alaska |
569,845,865,185,206,300 | neutral | 0.6291 | null | null | United | null | DABranco1 | null | 0 | @united sitting in the middle for the first time .. Hope it works out well | [40.69450196, -74.1749219] | 2015-02-23 05:06:56 -0800 | null | null |