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Zwei Artikel bestellt, nur einer geliefert - keine Reaktion
Zwei Artikel bestellt, ein Rolltor und einen Rolladenpanzer für ein Rolltor. Die angegebene Lieferzeit wurde stark überschritten, irgendwann wurde auf der Internetseite der erste Artikel als versendet angezeigt, am Folgetag der Zweite. Ich war dann davon ausgegangen dass die beiden Teile nun zusammen geliefert werden - einige Tage später kam eine Benachrichtigung einer Spedition das eine Lieferung von Rolladenplanet geliefert würde, inkl. Androhung von Kosten wenn die Lieferung nicht gleich zugestellt werden kann. Am Tag X kam der typische polnische Sprinterspediteur mit einem Packstück, bei dem am Gewicht sichtbar war das nur das Rolltor enthalten sein kann - auf Nachfrage wusste der Spediteur nichts vom anderen Artikel. Bereits mehrmals per Mail reklamiert, keine Antwort. Wegen 300,- Euro zum Anwalt? Man könnte System dahinter vermuten, wenn man die anderen Bewertungen liest. Fazit - Finger weg! | {
"text": "\n Zwei Artikel bestellt, nur einer geliefert - keine Reaktion\n \n Zwei Artikel bestellt, ein Rolltor und einen Rolladenpanzer für ein Rolltor. Die angegebene Lieferzeit wurde stark überschritten, irgendwann wurde auf der Internetseite der erste Artikel als versendet angezeigt, am Folgetag der Zweite. Ich war dann davon ausgegangen dass die beiden Teile nun zusammen geliefert werden - einige Tage später kam eine Benachrichtigung einer Spedition das eine Lieferung von Rolladenplanet geliefert würde, inkl. Androhung von Kosten wenn die Lieferung nicht gleich zugestellt werden kann. Am Tag X kam der typische polnische Sprinterspediteur mit einem Packstück, bei dem am Gewicht sichtbar war das nur das Rolltor enthalten sein kann - auf Nachfrage wusste der Spediteur nichts vom anderen Artikel. Bereits mehrmals per Mail reklamiert, keine Antwort. Wegen 300,- Euro zum Anwalt? Man könnte System dahinter vermuten, wenn man die anderen Bewertungen liest. Fazit - Finger weg!"
} | [
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Küchenmessergriff
Seit kurzem klebt der Messergriff verfärbt sich und ich habe das Gefühl er löst sich auf | {
"text": "\n Küchenmessergriff\n \n Seit kurzem klebt der Messergriff verfärbt sich und ich habe das Gefühl er löst sich auf"
} | [
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} | false | null | e48af293-cc8a-4bfb-8d79-eddda596759c | null | Default | 2023-03-04T12:12:40.051209 | {
"text_length": 170
} |
Waschmaschinen Pads geklebt
Guten Tag Ich habe eine Packung Waschmaschinen Pads gekauft und da sind 5 aneinander geklebt und teilweise leer. Bitte um Entschädigung | {
"text": "\n Waschmaschinen Pads geklebt\n \n Guten Tag Ich habe eine Packung Waschmaschinen Pads gekauft und da sind 5 aneinander geklebt und teilweise leer. Bitte um Entschädigung"
} | [
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Bestellung beim Empfänger nicht angekommen
****** ****** Ku.Nr. 734.759.96 Bestell.Nr. 00016 Der bestellte Artikel Akku Handkompressor ist nicht bei mir angekommen ! Die Errinnerung auf E.Mail die Rechnung zu begleichen,habe ich bekommen ! Ich habe bereits 2mal angerufen und mir wurde wieder gesagt ich solle später nochmals anrufen ! Es kennt sich niemand aus ? ? ? Ich warte hart auf diesen Artikel ,und bitte um Aufklärung ! Danke ****** ****** | {
"text": "\n Bestellung beim Empfänger nicht angekommen\n \n ****** ****** Ku.Nr. 734.759.96 Bestell.Nr. 00016 Der bestellte Artikel Akku Handkompressor ist nicht bei mir angekommen ! Die Errinnerung auf E.Mail die Rechnung zu begleichen,habe ich bekommen ! Ich habe bereits 2mal angerufen und mir wurde wieder gesagt ich solle später nochmals anrufen ! Es kennt sich niemand aus ? ? ? Ich warte hart auf diesen Artikel ,und bitte um Aufklärung ! Danke ****** ******"
} | [
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Einzug ohne fertiges Bad
Am 08.11.17 haben wir die gesamte Ausstattung unserer Bäder bei Reuter bestellt. Damals war der keuco Waschtischunterschrank erst nach Weihnachten lieferbar, leider war dieser dann auch noch beschädigt. Da ein weiterer sehr teurer Artikeln ebenfalls fast an der gleichen Stelle beschädigt war habe ich bei Reuter angerufen und gefragt, ob sie in der Lage sind diese Artikel ohne Beschädigung und sejrczeitnsh noch einmal zu liefern, Aussage: Ja das sind wir, dass ist kein Problem. Seit dem 08.01. wartete ich auf ein verbindliches Lieferdatum des keuco Waschtisches, lt. Der Reklamationsabteilung stellte die bei keuco für Reuter verantwortliche aufgrund der Umstände eine schnellere Lieferung innerhalb von 3-4 Wochen in Aussicht. Aufgrund von Krankheit etc. (Email Verkehr liegt vor habe ich trotz mehrmaliger Anrufe bei Reuter keine Rückmeldung zur verbindlichen Lieferung bekommen. In der letzten Woche rief mich dann nach erneutet Rückfrage von Reuter bei keuco ein Mitarbeiter an und sagte mir, dass der Schrank dann am 05.03.18 zu Reuter geht und dann ausgeliefert wird, dass ganze mit einer Unfreundlichkeit die seinesgleichen sucht. Von 3-4 Wochen keine Rede mehr, dies wäre dann nämlich bereits jetzt gewesen. Mit einer gewissen "Wut" im Bauch tief ich bei Reuter an, man sicherte mir zur über den Einkauf die Lieferung zu versuchen zu beschleunigen, 3 Tage später auf erneuten Anruf bei einer anderen Mitarbeiterin war davon nicht mehr die Rede. Sie sagte mir ich müsse mit dem Liefertermin leben, trotz Reklamation und Erstbestellung vom 08.11.17.! Ich wollte darauf hin einen Verantwortlichen sprechen, dies war nicht möglich, ich sollte doch mein Anliegen noch einmal schriftlich schildern und sie entscheide dann ob der Manager sich dem annimmt und mich eventuell zurück ruft. Unfassbar .... Wir ziehen nun am 22.02.18 in das Haus ohne fertiges Bad ...... | {
"text": "\n Einzug ohne fertiges Bad\n \n Am 08.11.17 haben wir die gesamte Ausstattung unserer Bäder bei Reuter bestellt. Damals war der keuco Waschtischunterschrank erst nach Weihnachten lieferbar, leider war dieser dann auch noch beschädigt. Da ein weiterer sehr teurer Artikeln ebenfalls fast an der gleichen Stelle beschädigt war habe ich bei Reuter angerufen und gefragt, ob sie in der Lage sind diese Artikel ohne Beschädigung und sejrczeitnsh noch einmal zu liefern, Aussage: Ja das sind wir, dass ist kein Problem. Seit dem 08.01. wartete ich auf ein verbindliches Lieferdatum des keuco Waschtisches, lt. Der Reklamationsabteilung stellte die bei keuco für Reuter verantwortliche aufgrund der Umstände eine schnellere Lieferung innerhalb von 3-4 Wochen in Aussicht. Aufgrund von Krankheit etc. (Email Verkehr liegt vor habe ich trotz mehrmaliger Anrufe bei Reuter keine Rückmeldung zur verbindlichen Lieferung bekommen. In der letzten Woche rief mich dann nach erneutet Rückfrage von Reuter bei keuco ein Mitarbeiter an und sagte mir, dass der Schrank dann am 05.03.18 zu Reuter geht und dann ausgeliefert wird, dass ganze mit einer Unfreundlichkeit die seinesgleichen sucht. Von 3-4 Wochen keine Rede mehr, dies wäre dann nämlich bereits jetzt gewesen. Mit einer gewissen \"Wut\" im Bauch tief ich bei Reuter an, man sicherte mir zur über den Einkauf die Lieferung zu versuchen zu beschleunigen, 3 Tage später auf erneuten Anruf bei einer anderen Mitarbeiterin war davon nicht mehr die Rede. Sie sagte mir ich müsse mit dem Liefertermin leben, trotz Reklamation und Erstbestellung vom 08.11.17.! Ich wollte darauf hin einen Verantwortlichen sprechen, dies war nicht möglich, ich sollte doch mein Anliegen noch einmal schriftlich schildern und sie entscheide dann ob der Manager sich dem annimmt und mich eventuell zurück ruft. Unfassbar .... Wir ziehen nun am 22.02.18 in das Haus ohne fertiges Bad ......"
} | [
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Die Uhr funktioniert nicht
Ich habe bei ihnen eine Uhr gekauft die leider nicht funktioniert! Nach dem Zusammenbau stellte ich fest dass das Uhrwerk läuft aber die Zeiger sich nicht bewegen .Ich nehme an dass der Antrieb kaputt ist und hätte gern einen Ersatz ! | {
"text": "\n Die Uhr funktioniert nicht\n \n Ich habe bei ihnen eine Uhr gekauft die leider nicht funktioniert! Nach dem Zusammenbau stellte ich fest dass das Uhrwerk läuft aber die Zeiger sich nicht bewegen .Ich nehme an dass der Antrieb kaputt ist und hätte gern einen Ersatz !"
} | [
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] | titan230 | null | null | {
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} | false | null | e4d84126-15ce-4858-9628-3eec64d1d81b | null | Default | 2023-03-04T12:12:37.976537 | {
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Falschlieferung
Trotz angeblicher Prüfung der Bestellung auf Kompatiblität wurde zu unserer Villeroy und Boch Libra Badewanne UBQ170LIB2V-01 ein Viega Multiplex Komplett Set für Normalwannen, 103071+721244 als Teillieferung geliefert. Es ist definitiv für die Wanne nicht geeignet. Wir haben uns auf die Angestellte von Fa. Reuter in Düsseldorf verlassen, dass die passenden Teile zusammengestellt werden! Artikelrücksendung ist heute erfolgt. Ich fordere eine unverzügliche Lieferung eines neuen, kompatiblen Viega Komplett Sets ohne zusätzliche Kosten. Leider müssen wir noch mitteilen, dass wir mit unserer kompletten Bestellung nur Probleme haben. Am 23.11.2017 bestellt und bezahlt aber die Lieferung der noch nicht vorhandenen Teile rückt immer weiter in die Ferne. Nunmehr KW 7. Es fehlen Toilette, Waschbecken und Wannengarnitur. Wie kann es sein, dass auf uns eine Lieferfrist von fast 3 Monaten (Nov.-Febr. zukommt. Das braucht kein Kunde. Ich bitte um Rückantwort. ****** ****** | {
"text": "\n Falschlieferung\n \n Trotz angeblicher Prüfung der Bestellung auf Kompatiblität wurde zu unserer Villeroy und Boch Libra Badewanne UBQ170LIB2V-01 ein Viega Multiplex Komplett Set für Normalwannen, 103071+721244 als Teillieferung geliefert. Es ist definitiv für die Wanne nicht geeignet. Wir haben uns auf die Angestellte von Fa. Reuter in Düsseldorf verlassen, dass die passenden Teile zusammengestellt werden! Artikelrücksendung ist heute erfolgt. Ich fordere eine unverzügliche Lieferung eines neuen, kompatiblen Viega Komplett Sets ohne zusätzliche Kosten. Leider müssen wir noch mitteilen, dass wir mit unserer kompletten Bestellung nur Probleme haben. Am 23.11.2017 bestellt und bezahlt aber die Lieferung der noch nicht vorhandenen Teile rückt immer weiter in die Ferne. Nunmehr KW 7. Es fehlen Toilette, Waschbecken und Wannengarnitur. Wie kann es sein, dass auf uns eine Lieferfrist von fast 3 Monaten (Nov.-Febr. zukommt. Das braucht kein Kunde. Ich bitte um Rückantwort. ****** ******"
} | [
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} | false | null | e4fd648b-466f-4845-823c-b406a737f257 | null | Default | 2023-03-04T12:12:38.487134 | {
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} |
Discs kleben zusammen
Ich habe die Persil Discs Color gekauft. Leider sind diese über die Hälfte zusammengeklebt, so dass ich zum waschen einer Maschine immer zwei hineinlegen musste. Bei Versuch diese auseinander zu ziehen, gingen sie kaputt und der gesamte Inhalt lief aus. Für den Preis hätte ich mehr erwartet. | {
"text": "\n Discs kleben zusammen\n \n Ich habe die Persil Discs Color gekauft. Leider sind diese über die Hälfte zusammengeklebt, so dass ich zum waschen einer Maschine immer zwei hineinlegen musste. Bei Versuch diese auseinander zu ziehen, gingen sie kaputt und der gesamte Inhalt lief aus. Für den Preis hätte ich mehr erwartet."
} | [
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} | false | null | e5012116-23a6-43d9-992c-89e7b3773c42 | null | Default | 2023-03-04T12:12:41.841500 | {
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} |
Bezüge bestellt
Ich habe 2 Bezüge bestellt und sie sind immer noch nicht angekommen. Die Bezahlung erfolgte über Paypal. | {
"text": "\n Bezüge bestellt\n \n Ich habe 2 Bezüge bestellt und sie sind immer noch nicht angekommen. Die Bezahlung erfolgte über Paypal."
} | [
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] | titan230 | null | null | {
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Deckel geht schnell kaputt
Hallo lieber Kundenservice, Ich habe 2 Kinder und jede Menge sigg trinkflaschen.... Für Schule, Sport und Freizeit. Mit den meisten bin ich sehr zufrieden. Habe auch einige der sigg... One, damit die Kids sprudelwasser mitnehmen können. Es sind mittlerweile 4 Deckel kaputt gegangen. 2 habe ich schon ersetzt, da ich dachte die Kinder sind nicht sorgfältig damit umgegangen. (fallen gelassen oder so Habe auch andere Eltern gefragt, das Problem haben wohl einige. Heute ist tatsächlich beim abwaschen einfach so ein Deckelteil "abgefallen". Ich war bis jetzt immer zufrieden, aber langsam wirds teuer mit deckel nachbestellen. Ist die Qualität schlechter geworden? Mfg ****** ****** | {
"text": "\n Deckel geht schnell kaputt\n \n Hallo lieber Kundenservice, Ich habe 2 Kinder und jede Menge sigg trinkflaschen.... Für Schule, Sport und Freizeit. Mit den meisten bin ich sehr zufrieden. Habe auch einige der sigg... One, damit die Kids sprudelwasser mitnehmen können. Es sind mittlerweile 4 Deckel kaputt gegangen. 2 habe ich schon ersetzt, da ich dachte die Kinder sind nicht sorgfältig damit umgegangen. (fallen gelassen oder so Habe auch andere Eltern gefragt, das Problem haben wohl einige. Heute ist tatsächlich beim abwaschen einfach so ein Deckelteil \"abgefallen\". Ich war bis jetzt immer zufrieden, aber langsam wirds teuer mit deckel nachbestellen. Ist die Qualität schlechter geworden? Mfg ****** ******"
} | [
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Deckel des Dampfgarers defekt, Reklamation wird nicht abgewickelt. Noch im Garantiebereich
Guten Tag, ich muss mich leider bei Ihnen beschweren. Seit 09.06.2021 versuche ich eine klare Auskunft bezüglich meiner Reklamation des Deckels WMF VARIOCUISINE AROMA DAMPFGARER, Ø 28 CM MIT THERMOMETER 3201006058 zu erhalten. Anfangs sprach ich mit Hr. Werner, der meinte ich müsse die Ware zurückschicken. Ich bekam ein Retourenlabel. Dann rief ich nochmal an, weil ich unsicher war, ob ich jetzt nur den Deckel oder auch den Topf zurückschicken muss. Leider kam ich nicht durch und schrieb nochmal eine Mail am 09.06.21. Nebenbei muss ich erwähnen, dass Ihre hotline die Kunden bis zu 1 Std. warten lässt oder, dass man einfach nach 20 Min aus der Leitung geschmissen wird. Somit sehe ich Sie als richtige Zeiträuber. 2 Tage ohne eine Antwort rief ich am 11.06.21 nochmals bei Ihnen an. Nachdem ich dann nach 45 Min bei Ihrer hotline endlich mal durchkam, konnte ich mit Frau ****** sprechen, Sie war sich ebenso unsicher, war aber dann so freunlich und hat sich um mein Anliegen gekümmert und mir dazu eine Mail geschrieben. Im Anhang sehen Sie einen Screenshot der Mail, diese erreichte mich am 11.06.21 um 10:58 Uhr Daraufhin habe ich die gewünschten Unterlagen per Mail an Sie zurückgeschickt. Hier ebenso ein Screenshot im Anhang. Dann passierte einige Tage wieder nichts! Keine Eingangsbestätigung per Mail, kein Rückruf, keine Info, ob nun alles in die Wege geleitet wird, damit wir den Deckel austauschen können. Wir sind ja noch in der Garantie. Meine Geduld wurde da schon auf die Probe gestellt und als kundenfreundlich kann man Ihr Vorgehen defintiv nicht sehen. Somit versuchte ich wieder bei Ihnen anzurufen, 2 x ohne Erfolg. Bzw. gab ich dann auf, weil ich noch andere Dinge zu tun habe, als bei Ihnen in der Warteschleife festzusitzen und meinen anderen Verpflichtungen noch nachgehen muss. Schließlich kam ich dann doch (nach mehreren Versuchen bei Ihnen durch, ich denke es war der 28.06.21 und sprach mit einem Mitarbeiter, erklärte wieder mal mein Anliegen und wir glichen den Schriftverkehr sowie die Artikelnummer etc. ab. Ihr Mitarbeiter meinte, alles gut, er schickt mir den Deckel zu, ohne, dass ich den alten Deckel an Sie schicken müsste. Leider habe ich mir den Namen des Herren nicht notiert, in der Hoffnung endlich meinen Dampfgarer "wieder" in Betrieb nehmen zu können, war ich optimistisch bald eine Paket von Ihnen zu erhalten. Heute ist der 05.07.2021 und ich habe immer noch keinen Ersatz bekommen, mein Anliegen konnte nicht gelöst werden. Dafür sitze ich schon wieder 45 Min. vor dem PC, versuche parallel anzurufen um mich mit Ihnen einigen zu können. DIES SCHEINT UNMÖGLICH! Ich finde es eine Frechheit, wie Sie mit mir umgehen. Wahrscheinlich binich kein Einzelfall, nehme ich an. Ich dachte, ich bestelle direkt bei WMF um einen reibungslosen Ablauf in solchen Fällen haben zu können. Mein Fehler, darauf kann man sich wahrscheinlich in der heutigen Zeit nicht mehr verlassen. Wie Sie vielleicht bemerken, bin ich enttäuscht und werde Sie weder weiterempfehlen und beim nächsten Mal zu einer anderen Marke greifen. Es kann nicht sein, dass bei WMF, was früher für Qualität stand, so mit Kunden umgegangen wird und die Ware so schnell Mängel aufweist. Sollten Sie Interesse daran haben den Vorgang noch kulant abwickeln zu wollen, haben Sie meine Kontaktdaten. C.L. | {
"text": "\n Deckel des Dampfgarers defekt, Reklamation wird nicht abgewickelt. Noch im Garantiebereich\n \n Guten Tag, ich muss mich leider bei Ihnen beschweren. Seit 09.06.2021 versuche ich eine klare Auskunft bezüglich meiner Reklamation des Deckels WMF VARIOCUISINE AROMA DAMPFGARER, Ø 28 CM MIT THERMOMETER 3201006058 zu erhalten. Anfangs sprach ich mit Hr. Werner, der meinte ich müsse die Ware zurückschicken. Ich bekam ein Retourenlabel. Dann rief ich nochmal an, weil ich unsicher war, ob ich jetzt nur den Deckel oder auch den Topf zurückschicken muss. Leider kam ich nicht durch und schrieb nochmal eine Mail am 09.06.21. Nebenbei muss ich erwähnen, dass Ihre hotline die Kunden bis zu 1 Std. warten lässt oder, dass man einfach nach 20 Min aus der Leitung geschmissen wird. Somit sehe ich Sie als richtige Zeiträuber. 2 Tage ohne eine Antwort rief ich am 11.06.21 nochmals bei Ihnen an. Nachdem ich dann nach 45 Min bei Ihrer hotline endlich mal durchkam, konnte ich mit Frau ****** sprechen, Sie war sich ebenso unsicher, war aber dann so freunlich und hat sich um mein Anliegen gekümmert und mir dazu eine Mail geschrieben. Im Anhang sehen Sie einen Screenshot der Mail, diese erreichte mich am 11.06.21 um 10:58 Uhr Daraufhin habe ich die gewünschten Unterlagen per Mail an Sie zurückgeschickt. Hier ebenso ein Screenshot im Anhang. Dann passierte einige Tage wieder nichts! Keine Eingangsbestätigung per Mail, kein Rückruf, keine Info, ob nun alles in die Wege geleitet wird, damit wir den Deckel austauschen können. Wir sind ja noch in der Garantie. Meine Geduld wurde da schon auf die Probe gestellt und als kundenfreundlich kann man Ihr Vorgehen defintiv nicht sehen. Somit versuchte ich wieder bei Ihnen anzurufen, 2 x ohne Erfolg. Bzw. gab ich dann auf, weil ich noch andere Dinge zu tun habe, als bei Ihnen in der Warteschleife festzusitzen und meinen anderen Verpflichtungen noch nachgehen muss. Schließlich kam ich dann doch (nach mehreren Versuchen bei Ihnen durch, ich denke es war der 28.06.21 und sprach mit einem Mitarbeiter, erklärte wieder mal mein Anliegen und wir glichen den Schriftverkehr sowie die Artikelnummer etc. ab. Ihr Mitarbeiter meinte, alles gut, er schickt mir den Deckel zu, ohne, dass ich den alten Deckel an Sie schicken müsste. Leider habe ich mir den Namen des Herren nicht notiert, in der Hoffnung endlich meinen Dampfgarer \"wieder\" in Betrieb nehmen zu können, war ich optimistisch bald eine Paket von Ihnen zu erhalten. Heute ist der 05.07.2021 und ich habe immer noch keinen Ersatz bekommen, mein Anliegen konnte nicht gelöst werden. Dafür sitze ich schon wieder 45 Min. vor dem PC, versuche parallel anzurufen um mich mit Ihnen einigen zu können. DIES SCHEINT UNMÖGLICH! Ich finde es eine Frechheit, wie Sie mit mir umgehen. Wahrscheinlich binich kein Einzelfall, nehme ich an. Ich dachte, ich bestelle direkt bei WMF um einen reibungslosen Ablauf in solchen Fällen haben zu können. Mein Fehler, darauf kann man sich wahrscheinlich in der heutigen Zeit nicht mehr verlassen. Wie Sie vielleicht bemerken, bin ich enttäuscht und werde Sie weder weiterempfehlen und beim nächsten Mal zu einer anderen Marke greifen. Es kann nicht sein, dass bei WMF, was früher für Qualität stand, so mit Kunden umgegangen wird und die Ware so schnell Mängel aufweist. Sollten Sie Interesse daran haben den Vorgang noch kulant abwickeln zu wollen, haben Sie meine Kontaktdaten. C.L."
} | [
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} | false | null | e5236e28-8023-4cc8-be7c-b7b034808f52 | null | Validated | 2023-03-04T12:12:40.170167 | {
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Blanco Wasserhahn undicht
Hallo Leider ist mein Wasserhahn nach nicht mal 3 Jahren undicht. Sieh Bilder. Es muss im innern des Hasen liegen da die Anschlüsse trocken sind. | {
"text": "\n Blanco Wasserhahn undicht\n \n Hallo Leider ist mein Wasserhahn nach nicht mal 3 Jahren undicht. Sieh Bilder. Es muss im innern des Hasen liegen da die Anschlüsse trocken sind."
} | [
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] | titan230 | null | null | {
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} | false | null | e5262a94-4ad3-46cc-9915-1dd7b75023ae | null | Default | 2023-03-04T12:12:38.388304 | {
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Kein Katalog senden
Ich möchte keinen Katalog zugestellt per Post. | {
"text": "\n Kein Katalog senden\n \n Ich möchte keinen Katalog zugestellt per Post."
} | [
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} | false | null | e530436e-c7b9-4e56-b206-76873135b7cb | null | Default | 2023-03-04T12:12:40.794270 | {
"text_length": 130
} |
vileda ultramax xl bodenwischer quietscht extrem seit anfang an
das problem hab ich oben bereits beschrieben. Problem lässt sich nicht beheben. was kann ich tun? | {
"text": "\n vileda ultramax xl bodenwischer quietscht extrem seit anfang an\n \n das problem hab ich oben bereits beschrieben. Problem lässt sich nicht beheben. was kann ich tun?"
} | [
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} |
Pengschüssel
Von dem Deckel an der Peng Schüssel ist der Zipfel abgebrochen. Wo bekomme ich einen neuen Deckel. | {
"text": "\n Pengschüssel\n \n Von dem Deckel an der Peng Schüssel ist der Zipfel abgebrochen. Wo bekomme ich einen neuen Deckel."
} | [
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} | false | null | e5688745-c31f-4374-9e2e-52758ba9f31c | null | Default | 2023-03-04T12:12:38.797447 | {
"text_length": 175
} |
Keine Lieferung des Produktes!
Sehr geehrte Damen und Herren, Die Lieferzeit des Produkts- Badewanne Bette Luna- mit der Auftragsnummer Auftrag: EVAU-2273305 War zwischen ein bis zwei Wochen angegeben. Bestellt wurde das Produkt am 16.7, bezahlt am 17.07. Bisher erfolgte keine Lieferung und keine lieferankündigung! Für die Planung des Einbaus der Badewanne benötige ich nun einen genaueren Liefertermin. Über eine sehr rasche Rückmeldung wäre ich Ihnen sehr dankbar. Mit freundlichen Grüßen st. Ru | {
"text": "\n Keine Lieferung des Produktes!\n \n Sehr geehrte Damen und Herren, Die Lieferzeit des Produkts- Badewanne Bette Luna- mit der Auftragsnummer Auftrag: EVAU-2273305 War zwischen ein bis zwei Wochen angegeben. Bestellt wurde das Produkt am 16.7, bezahlt am 17.07. Bisher erfolgte keine Lieferung und keine lieferankündigung! Für die Planung des Einbaus der Badewanne benötige ich nun einen genaueren Liefertermin. Über eine sehr rasche Rückmeldung wäre ich Ihnen sehr dankbar. Mit freundlichen Grüßen st. Ru"
} | [
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] | titan230 | null | null | {
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Reklamation
Abschlussleiste verbogen,aluleisten für oben und unten fehlen, bretthöhe zu niedrig, .reklamation vom 20.5 noch nicht bearbeitet.25501378,zaun an den Ecken kaputt. | {
"text": "\n Reklamation\n \n Abschlussleiste verbogen,aluleisten für oben und unten fehlen, bretthöhe zu niedrig, .reklamation vom 20.5 noch nicht bearbeitet.25501378,zaun an den Ecken kaputt."
} | [
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} | false | null | e56a7fdc-58cb-42ec-a2ba-9e69cb36d310 | null | Default | 2023-03-04T12:12:37.795732 | {
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Beschädigte Ware
Sehr geehrte Damen und Herren, leider habe ich erst nach Erhalt der Ware gesehen, dass diese beschädigt war. Folge dessen ist auch die Ware - Aluminium Jalousien - nicht zu verwenden, da sie eingeknickt sind. Ich bitte um schnellstmögliche Problemlösung. MfG | {
"text": "\n Beschädigte Ware\n \n Sehr geehrte Damen und Herren, leider habe ich erst nach Erhalt der Ware gesehen, dass diese beschädigt war. Folge dessen ist auch die Ware - Aluminium Jalousien - nicht zu verwenden, da sie eingeknickt sind. Ich bitte um schnellstmögliche Problemlösung. MfG"
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} | false | null | e578758a-3dfe-4120-82d3-b51a88a8853b | null | Default | 2023-03-04T12:12:38.157982 | {
"text_length": 342
} |
EB 8059 Aengenheister Steinfurt
An Frau ****** Der Drehknopf meiner Spüle steht nicht im Kontakt zum Stöpfselheber. Ist der Drehknopf nur ein Schmuckstück? Kontakt zu Frau ****** brachte keine Lösung. Außerdem hat sich inzwischen ein Teil der Silikondichtung an der Spüle wieder gelöst. Ich bitte um Kenntnisnahme. Vielen Dank Mit freundlichen Grüßen ****** ****** | {
"text": "\n EB 8059 Aengenheister Steinfurt\n \n An Frau ****** Der Drehknopf meiner Spüle steht nicht im Kontakt zum Stöpfselheber. Ist der Drehknopf nur ein Schmuckstück? Kontakt zu Frau ****** brachte keine Lösung. Außerdem hat sich inzwischen ein Teil der Silikondichtung an der Spüle wieder gelöst. Ich bitte um Kenntnisnahme. Vielen Dank Mit freundlichen Grüßen ****** ******"
} | [
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Keine Adresse zum zurücksenden
Habe aus versehen zwei derila Kissen bestellt, will aber nur eins! Nun möchte ich das zweite derila Kissen das am 21.09.2022 bei mir ankam zurücksenden | {
"text": "\n Keine Adresse zum zurücksenden\n \n Habe aus versehen zwei derila Kissen bestellt, will aber nur eins! Nun möchte ich das zweite derila Kissen das am 21.09.2022 bei mir ankam zurücksenden"
} | [
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Disc's von Persil lösen sich nicht auf.
Warum lösen sich die Disc's von persil nicht auf? Ich hab ständig an meiner Wäsche schlieriges Zeug hängen und muss sie erneut waschen. Ich dachte ich mach irgendwas falsch...Aber nein.... ist echt schade....dafür wird so geworben und dann nur Luft. Bin echt enttäuscht. | {
"text": "\n Disc's von Persil lösen sich nicht auf.\n \n Warum lösen sich die Disc's von persil nicht auf? Ich hab ständig an meiner Wäsche schlieriges Zeug hängen und muss sie erneut waschen. Ich dachte ich mach irgendwas falsch...Aber nein.... ist echt schade....dafür wird so geworben und dann nur Luft. Bin echt enttäuscht."
} | [
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}
] | titan230 | null | null | {
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} |
Mehrfacher Versuch defekte Ware umzutauschen
Sehr geehrte Damen und Herren, ich habe im Vorfeld mehrfach versucht defekte Ware ( die angeblich lebenslange Garantie hat umzutauschen. Eine Beraterin die sogar Tupperware in ihrem Kiosk verkauft, sagte das gäbe es nicht mehr! Mehrere Beraterinnen sind zwar noch in der Liste von Köln aber nicht mehr aktiv oder die Handynummern ungültig! Werde Ihnen in den nächsten Tagen ein Paket mit meinen Reklamationen senden und hätte gerne Alternativen zurück. Da ich selber einmal Tupperberaterin war ( heute Partymanager kenne ich das anders und bin SEHR ENTTÄUSCHT! Gruß ****** ****** | {
"text": "\n Mehrfacher Versuch defekte Ware umzutauschen\n \n Sehr geehrte Damen und Herren, ich habe im Vorfeld mehrfach versucht defekte Ware ( die angeblich lebenslange Garantie hat umzutauschen. Eine Beraterin die sogar Tupperware in ihrem Kiosk verkauft, sagte das gäbe es nicht mehr! Mehrere Beraterinnen sind zwar noch in der Liste von Köln aber nicht mehr aktiv oder die Handynummern ungültig! Werde Ihnen in den nächsten Tagen ein Paket mit meinen Reklamationen senden und hätte gerne Alternativen zurück. Da ich selber einmal Tupperberaterin war ( heute Partymanager kenne ich das anders und bin SEHR ENTTÄUSCHT! Gruß ****** ******"
} | [
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] | titan230 | null | null | {
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} | false | null | e58bc497-e0f8-4d5b-9968-794376a28c38 | null | Default | 2023-03-04T12:12:39.129010 | {
"text_length": 688
} |
Plastik klebt auf Kleidung
Sehr geehrte Damen und Herren Wir haben die Persil Wäschetabs gekauft und leider festgestellt das das Plastik bzw.Kunstoffrückstände auf der Kleidung kleben bleibt. Wir hatten es jetzt nach jedem Waschgang. Dies klebt wie Kleber man kann es auch nicht mehr lösen. Wir haben sie angewendet wie beschrieben.Finde ich nicht Ok. Werde auch nichts mehr bei Ihnen kaufen da mir das zu teuer wird wenn ich meine Kleidung in den Müll werfen muß. Danke im Vorraus ****** ****** | {
"text": "\n Plastik klebt auf Kleidung\n \n Sehr geehrte Damen und Herren Wir haben die Persil Wäschetabs gekauft und leider festgestellt das das Plastik bzw.Kunstoffrückstände auf der Kleidung kleben bleibt. Wir hatten es jetzt nach jedem Waschgang. Dies klebt wie Kleber man kann es auch nicht mehr lösen. Wir haben sie angewendet wie beschrieben.Finde ich nicht Ok. Werde auch nichts mehr bei Ihnen kaufen da mir das zu teuer wird wenn ich meine Kleidung in den Müll werfen muß. Danke im Vorraus ****** ******"
} | [
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} | false | null | e5cd1c03-0f38-41c5-8bc6-fc37a8e1953b | null | Default | 2023-03-04T12:12:41.828200 | {
"text_length": 560
} |
Pfeffermühle defekt
Ein Jahr nutze ich die Pfeffermühle und heute ist das Mahlwerk abgebrochen. Die Salz-und Pfeffermühle waren ein Geschenk. Ich war bisher ein guter Kunde von WMF, ich erwarte einen Ersatz. Mit freundlichen Grüßen ****** ****** | {
"text": "\n Pfeffermühle defekt\n \n Ein Jahr nutze ich die Pfeffermühle und heute ist das Mahlwerk abgebrochen. Die Salz-und Pfeffermühle waren ein Geschenk. Ich war bisher ein guter Kunde von WMF, ich erwarte einen Ersatz. Mit freundlichen Grüßen ****** ******"
} | [
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} | false | null | e5d0ccba-bdc4-4549-a64d-a0d8ac4c9da8 | null | Default | 2023-03-04T12:12:40.266224 | {
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Versehentlich zuviel bestellt. Bin 72 Jahre und online unerfahren
Habe ein Kopfkissen und einen Bezug entnommen aus der Sendung Nr. YT2229721236031345. Ein Kopfkissen, 3 Bezüge und einen Überzug mit grauem Gitter sende ich wieder zurück und bitte um Rückerstattung des bereits bezahlten Betrages. | {
"text": "\n Versehentlich zuviel bestellt. Bin 72 Jahre und online unerfahren\n \n Habe ein Kopfkissen und einen Bezug entnommen aus der Sendung Nr. YT2229721236031345. Ein Kopfkissen, 3 Bezüge und einen Überzug mit grauem Gitter sende ich wieder zurück und bitte um Rückerstattung des bereits bezahlten Betrages."
} | [
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] | titan230 | null | null | {
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} | false | null | e5ddfd0a-1c75-4a3c-84ae-e7ecc7b184fc | null | Default | 2023-03-04T12:12:41.345566 | {
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Küchenspüle hat einen Riss in der hälfte der Spüle auf beiden Seiten
Die Küchenspüle hat zwei risse in der Mitte, diese waren schon Markiert, also war der Mängel wohl bekannt wurde aber trotzdem versendet. Es Liegt auch kein Rücksendeformular dabei! | {
"text": "\n Küchenspüle hat einen Riss in der hälfte der Spüle auf beiden Seiten\n \n Die Küchenspüle hat zwei risse in der Mitte, diese waren schon Markiert, also war der Mängel wohl bekannt wurde aber trotzdem versendet. Es Liegt auch kein Rücksendeformular dabei!"
} | [
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] | titan230 | null | null | {
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} | false | null | e5e722ef-209f-4015-9066-349fa11dd335 | null | Default | 2023-03-04T12:12:38.529394 | {
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Löst sich nicht auf. Klebt überall an der Wäsche
Immer wieder ist die Wäsche mit dem Klibberzeug beschmiert. Oder es hängt am Gummi der Waschmaschine. Sehr unangenehm. Man glaubt man hätte ein gutes Waschmittel. Dem ist aber weitgefehlt. | {
"text": "\n Löst sich nicht auf. Klebt überall an der Wäsche\n \n Immer wieder ist die Wäsche mit dem Klibberzeug beschmiert. Oder es hängt am Gummi der Waschmaschine. Sehr unangenehm. Man glaubt man hätte ein gutes Waschmittel. Dem ist aber weitgefehlt."
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Solar sprirale elegance, euro 9,99
Hallo wir haben og. Spirale artikel 6.522.050 erhalten. Sie ist 3 tage gegangen und jetzt nur, wenn man sie vom halter nimmt. Sobald die halterung befestigt ist, leuchtet sie nicht mehr. Was sollen wir machen. | {
"text": "\n Solar sprirale elegance, euro 9,99\n \n Hallo wir haben og. Spirale artikel 6.522.050 erhalten. Sie ist 3 tage gegangen und jetzt nur, wenn man sie vom halter nimmt. Sobald die halterung befestigt ist, leuchtet sie nicht mehr. Was sollen wir machen."
} | [
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} | false | null | e6386814-94d8-4fe5-9005-c76bbcdbc0dc | null | Default | 2023-03-04T12:12:40.766877 | {
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} |
Deckel kaputt
Leider ist der Deckel kaputt Siehe Foto, es steht der Stift über und die „Nadeln“ stehen raus Bitte um Ersatz | {
"text": "\n Deckel kaputt\n \n Leider ist der Deckel kaputt Siehe Foto, es steht der Stift über und die „Nadeln“ stehen raus Bitte um Ersatz"
} | [
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} | false | null | e640889b-eb3a-4910-96c4-2a264b8fe622 | null | Default | 2023-03-04T12:12:40.959538 | {
"text_length": 191
} |
Nach Stornierung bis jetzt kein Geld zurück überwiesen bekommen
Ich habe am 29.07.2022 einen Vorbaurolladen bestellt und ihn am 01.08.22 telefonisch sowie schriftlich storniert. Einmal bin ich montags durchgekommen. Ich hatte per Vorauskasse bezahlt und der Mitarbeiter meinte, sobald das Geld im System gebucht und ich schriftlich storniert habe, bekomme ich mein Geld zurück überwiesen. Seither wird nicht mehr auf E-Mails geantwortet. Ich komme telefonisch auch nicht mehr durch. Der Rolladen ging auch in Produktion. Zumindest wurde mir das angezeigt. Mittlerweile habe ich am 11.08.22 eine Mail vom System bekommen, dass der Rolladen storniert ist, aber ich habe mein Geld noch nicht. | {
"text": "\n Nach Stornierung bis jetzt kein Geld zurück überwiesen bekommen\n \n Ich habe am 29.07.2022 einen Vorbaurolladen bestellt und ihn am 01.08.22 telefonisch sowie schriftlich storniert. Einmal bin ich montags durchgekommen. Ich hatte per Vorauskasse bezahlt und der Mitarbeiter meinte, sobald das Geld im System gebucht und ich schriftlich storniert habe, bekomme ich mein Geld zurück überwiesen. Seither wird nicht mehr auf E-Mails geantwortet. Ich komme telefonisch auch nicht mehr durch. Der Rolladen ging auch in Produktion. Zumindest wurde mir das angezeigt. Mittlerweile habe ich am 11.08.22 eine Mail vom System bekommen, dass der Rolladen storniert ist, aber ich habe mein Geld noch nicht."
} | [
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} | false | null | e6433196-9dce-4271-96c6-ccbc4c1ebb1a | null | Default | 2023-03-04T12:12:39.698993 | {
"text_length": 753
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Reklamationen
Die Fa. UPS hat nach einmaligem Anliefern, uns nicht angetroffen, die Ware an Sie zurück gesendet. Nach dem ich dann mich mit Ihnen in Verbindung gesetzt habe, wurde mir mitgeteilt, das die Ware nochmals raus geschickt wird. Mittler weile sind 14 Tage vergangen und ich habe auch nach mehrmaligen Telefonaten ( Paketverfolggung DHL falsche NR. immer noch keine Info, wann endlich meine bezahlte Ware kommt. | {
"text": "\n Reklamationen\n \n Die Fa. UPS hat nach einmaligem Anliefern, uns nicht angetroffen, die Ware an Sie zurück gesendet. Nach dem ich dann mich mit Ihnen in Verbindung gesetzt habe, wurde mir mitgeteilt, das die Ware nochmals raus geschickt wird. Mittler weile sind 14 Tage vergangen und ich habe auch nach mehrmaligen Telefonaten ( Paketverfolggung DHL falsche NR. immer noch keine Info, wann endlich meine bezahlte Ware kommt."
} | [
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}
] | titan230 | null | null | {
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} | false | null | e6442f59-b3f9-4543-9b33-535872e0e898 | null | Default | 2023-03-04T12:12:38.093122 | {
"text_length": 484
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Kein Druck. Kein Sprühnebel
Ich habe 2 neue Air Wick Sprühen gekauft weil ich eigentlich mit den vor Jahren alten Geräten sehr zufrieden war. Doch die neuen war pure Geldverschwendung. Kein Druck. Trotz verschiedener probierten Batterien. Daher ist der Sprühstoss gerade so stark als wäre die Batterie leer. Das ist unzufrieden stellend denn icv habe kein Geld um das aus dem Fenster zu schmeißen. | {
"text": "\n Kein Druck. Kein Sprühnebel\n \n Ich habe 2 neue Air Wick Sprühen gekauft weil ich eigentlich mit den vor Jahren alten Geräten sehr zufrieden war. Doch die neuen war pure Geldverschwendung. Kein Druck. Trotz verschiedener probierten Batterien. Daher ist der Sprühstoss gerade so stark als wäre die Batterie leer. Das ist unzufrieden stellend denn icv habe kein Geld um das aus dem Fenster zu schmeißen."
} | [
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Anlage auf Dach und keiner intresiert der Anschluß
Zuerst lief alles super Enpal war nett bei der Beratung innerhalb weniger tage hatte ich das Angebot. Nach online check wurde der Vertrag gemacht ,nach kurzer zeit auch schon Montage Termine gemacht . 1 Montage tag keiner kam , am 2 Tag kamen die Solartöre und Montierten die Grund Gestelle, ein paar Ziegel insgesamt 12 stück gingen zu Bruch ,ich hatte Ersatz, Dachrinne ging Kaputt weil die Monteure keine Leiter hatten und über die Rinne auf Dach gingen . Am 3 Tag die Monteure waren alleine montierten sie die Module ,sie nutzten meinen Stapler zum Transport , dabei zerstörten sie mir mein Hallentor das sie mit dem Stapler rausgerissen hatten . Leute waren alle nett und meldeten den Schaden auch bei Enpal .Auf mein nachfragen hin was nun weiter Passiert mit dem schaden warte ich heute noch auf Antwort . Mittlerweile hatte ich eine Firma beauftrag das Tor notdürftig einzusetzen da Weihnachten vor der Tür stand 1400 Euro kosten . Die selbe Firma machte mir nun auch ein Angebot für ein neues Tor mit Einbau 10000 Euro . Da die Laibung auch beschädigt wurde lies ich mir von einem Ansässigen unternehmen ein Angebot zur Reparatur machen 2800 Euro Putz und Malerarbeiten . Am 27.12. 2022 Hatte der Elektroinstallateur von enpal einen Termin ,nach mehrmaligen anrufen beim Service ,kam der Elektriker um 16 Uhr bis nachts um 0 Uhr .Am nächsten morgen meldetet er sich erneut ,die Wallbox sei falsch angeschlossen ,worauf er erneut kam . Nach nur 2 Tagen meldet er sich erneut das AC Box Falsch sei und er diese austauschen müße ,trotz Termin erschien niemand. Bis heute ist nichts ausgetauscht nachdem der Elektriker mehrfach Termine machte und nicht erschien. Auch nachfragen bei Enpal Service ändert daran nicht . Anfang Januar bekam ich dann ein Schreiben von meinem Netzbetreiber das der Antrag falsch gestellt ist Das Module und Wechselrichter nicht zusammenpassen Würde .Auf eine Antwort von Enpal warte ich noch immer ,keine Reaktion ,die Nette Dame am Tele Phon meine nur sie kann da nicht Tun und gibt es an die Zuständigen weiter . Fazit wenn sie eine Photovoltaik Anlage Planen suchen sie nach einem Anbieter vor Ort der Greifbar ist ,ich kann nur Jedem von Enpal abraten. | {
"text": "\n Anlage auf Dach und keiner intresiert der Anschluß\n \n Zuerst lief alles super Enpal war nett bei der Beratung innerhalb weniger tage hatte ich das Angebot. Nach online check wurde der Vertrag gemacht ,nach kurzer zeit auch schon Montage Termine gemacht . 1 Montage tag keiner kam , am 2 Tag kamen die Solartöre und Montierten die Grund Gestelle, ein paar Ziegel insgesamt 12 stück gingen zu Bruch ,ich hatte Ersatz, Dachrinne ging Kaputt weil die Monteure keine Leiter hatten und über die Rinne auf Dach gingen . Am 3 Tag die Monteure waren alleine montierten sie die Module ,sie nutzten meinen Stapler zum Transport , dabei zerstörten sie mir mein Hallentor das sie mit dem Stapler rausgerissen hatten . Leute waren alle nett und meldeten den Schaden auch bei Enpal .Auf mein nachfragen hin was nun weiter Passiert mit dem schaden warte ich heute noch auf Antwort . Mittlerweile hatte ich eine Firma beauftrag das Tor notdürftig einzusetzen da Weihnachten vor der Tür stand 1400 Euro kosten . Die selbe Firma machte mir nun auch ein Angebot für ein neues Tor mit Einbau 10000 Euro . Da die Laibung auch beschädigt wurde lies ich mir von einem Ansässigen unternehmen ein Angebot zur Reparatur machen 2800 Euro Putz und Malerarbeiten . Am 27.12. 2022 Hatte der Elektroinstallateur von enpal einen Termin ,nach mehrmaligen anrufen beim Service ,kam der Elektriker um 16 Uhr bis nachts um 0 Uhr .Am nächsten morgen meldetet er sich erneut ,die Wallbox sei falsch angeschlossen ,worauf er erneut kam . Nach nur 2 Tagen meldet er sich erneut das AC Box Falsch sei und er diese austauschen müße ,trotz Termin erschien niemand. Bis heute ist nichts ausgetauscht nachdem der Elektriker mehrfach Termine machte und nicht erschien. Auch nachfragen bei Enpal Service ändert daran nicht . Anfang Januar bekam ich dann ein Schreiben von meinem Netzbetreiber das der Antrag falsch gestellt ist Das Module und Wechselrichter nicht zusammenpassen Würde .Auf eine Antwort von Enpal warte ich noch immer ,keine Reaktion ,die Nette Dame am Tele Phon meine nur sie kann da nicht Tun und gibt es an die Zuständigen weiter . Fazit wenn sie eine Photovoltaik Anlage Planen suchen sie nach einem Anbieter vor Ort der Greifbar ist ,ich kann nur Jedem von Enpal abraten."
} | [
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} | false | null | e65c3052-5df8-4df1-911c-b1abe4f19400 | null | Default | 2023-03-04T12:12:39.576336 | {
"text_length": 2307
} |
Undichtigkeit
Die Salatschüssel ist undicht an der Naht | {
"text": "\n Undichtigkeit\n \n Die Salatschüssel ist undicht an der Naht"
} | [
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} | false | null | e6636f56-9ab5-47ff-86b4-74348ded3cb6 | null | Default | 2023-03-04T12:12:38.737000 | {
"text_length": 119
} |
Deckel A 85 zerbrochen
bisher zufrieden | {
"text": "\n Deckel A 85 zerbrochen\n \n bisher zufrieden"
} | [
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] | titan230 | null | null | {
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} | false | null | e674306d-9b6b-4281-b08d-e297da7e5786 | null | Default | 2023-03-04T12:12:38.780517 | {
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Mein Eierschneidereinsatz D84
Mein Eierschneidereinsatz - Metall - 4 Artikelnummer : 84303 Typ : ET Ist kaputt gegangen | {
"text": "\n Mein Eierschneidereinsatz D84\n \n Mein Eierschneidereinsatz - Metall - 4 Artikelnummer : 84303 Typ : ET Ist kaputt gegangen"
} | [
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}
] | titan230 | null | null | {
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} | false | null | e674be05-3ca9-4068-8e39-08f4cf4d6832 | null | Default | 2023-03-04T12:12:38.697995 | {
"text_length": 183
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Versuch einen Deckel zu reklamieren
Ich versuche seit zwei Monaten zwei Deckel vom kleinen Schlumpf zu reklamieren und bekomme leider keine Antwort. | {
"text": "\n Versuch einen Deckel zu reklamieren\n \n Ich versuche seit zwei Monaten zwei Deckel vom kleinen Schlumpf zu reklamieren und bekomme leider keine Antwort."
} | [
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} | false | null | e68327cf-726c-4301-8607-f22d6908bf7d | null | Default | 2023-03-04T12:12:38.805899 | {
"text_length": 212
} |
Artikel nach 3 Monaten noch nicht erstattet
Ich habe vor ca. 3 Monaten einen defekten Stabmixer unter Garantie im Fachgeschäft (Tappeiner Haushaltswaren, Schlanders, Südtirol zurückgegeben und noch immer keinen Ersatt erhalten. | {
"text": "\n Artikel nach 3 Monaten noch nicht erstattet\n \n Ich habe vor ca. 3 Monaten einen defekten Stabmixer unter Garantie im Fachgeschäft (Tappeiner Haushaltswaren, Schlanders, Südtirol zurückgegeben und noch immer keinen Ersatt erhalten."
} | [
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} | false | null | e69cb256-bf97-45e4-9dae-44c5ef867deb | null | Default | 2023-03-04T12:12:40.245624 | {
"text_length": 291
} |
Lunchbox gebrochen
Meine Lunchbox Maxi ist zwischen den beiden Schalen leider gebrochen. | {
"text": "\n Lunchbox gebrochen\n \n Meine Lunchbox Maxi ist zwischen den beiden Schalen leider gebrochen."
} | [
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] | titan230 | null | null | {
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Unvollständig
Guten morgen, ich habe gestern meine 3 Plissees erhalten bei dem einen fehlen die 4 Halterungen und die 2 Seile. Ärgerlich! Mi freundlichen Grüßen ****** ****** Parkstr.3 in 23919 Rondeshagen. | {
"text": "\n Unvollständig\n \n Guten morgen, ich habe gestern meine 3 Plissees erhalten bei dem einen fehlen die 4 Halterungen und die 2 Seile. Ärgerlich! Mi freundlichen Grüßen ****** ****** Parkstr.3 in 23919 Rondeshagen."
} | [
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Ihr Schreiben vom 12.07.2021
Bezüglich o.g. Schreiben möchte ich Sie bitte mir nochmals eine detallierte Aufstellung der Rechnung zukommen zu lassen. Laut meinen Kontoauszügen wurde am 28.06.2021 den Betrag von 71,95 Euro überwiesen, sodass es mir rätselhaft ist wie der Mahnbetrag sich zusammen setzt. . Vielen Dank im voraus Mit freundlichen Grüßen | {
"text": "\n Ihr Schreiben vom 12.07.2021\n \n Bezüglich o.g. Schreiben möchte ich Sie bitte mir nochmals eine detallierte Aufstellung der Rechnung zukommen zu lassen. Laut meinen Kontoauszügen wurde am 28.06.2021 den Betrag von 71,95 Euro überwiesen, sodass es mir rätselhaft ist wie der Mahnbetrag sich zusammen setzt. . Vielen Dank im voraus Mit freundlichen Grüßen"
} | [
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Gutscheinlösung
wertes Team, habe gestern bei meiner Onlinebestellung den Gutschein, den ich bei der letzten Bestellung bekommen habe, einlösen wollen. Da dies nicht geklappt hat- Gutschein ist nicht einlösbar- ,hat einer Ihrer Mitarbeiter meine Bestellung telefonisch entgegegen genommen und die 5 Euro abgezogen. Ich habe bis heute keine Bestellbestätigung erhalten?! Kommt die noch, und werde ich auch , wie sonst bei Onlinebestellungen, inforniert, wenn die Lieferung abgeschickt wordern ist? | {
"text": "\n Gutscheinlösung\n \n wertes Team, habe gestern bei meiner Onlinebestellung den Gutschein, den ich bei der letzten Bestellung bekommen habe, einlösen wollen. Da dies nicht geklappt hat- Gutschein ist nicht einlösbar- ,hat einer Ihrer Mitarbeiter meine Bestellung telefonisch entgegegen genommen und die 5 Euro abgezogen. Ich habe bis heute keine Bestellbestätigung erhalten?! Kommt die noch, und werde ich auch , wie sonst bei Onlinebestellungen, inforniert, wenn die Lieferung abgeschickt wordern ist?"
} | [
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} | false | null | e6b67070-bf32-4685-a0f7-5cadf5b193fa | null | Default | 2023-03-04T12:12:40.698030 | {
"text_length": 561
} |
Retoureschein nach etlichen Mails
Habe 1 Kissen und einen Ersatzbezug bestell, nach mehreren Wochen 2 Kissen und 4 Bezüge erhalten! Die Retoure ist eine Katastrophe nach mehreren Mails und freundlichen Rückmails habe ich nach 9 Tagen endlich einen Retoure Link, ich habe mehrfach Fragen beantwortet und ausgefüllt bis es jetzt endlich soweit ist! Aber siehe da, wenn ich den lang ersehnten Link für meine Retoure aufrufe, Warnung von Norton in rot, Webseite nicht öffnen, gefährliche Seite! Es ist eine einzige Katastrophe und ein ständiges Hinhalten! Mein Eindruck, es wird verzögert um die kostenlose 14 Tage Rückgabe zu überschreiten damit du auf jeden Fall mit 15% Kosten beteiligt bist, ich bin gespannt wie das endet, nie wieder! | {
"text": "\n Retoureschein nach etlichen Mails\n \n Habe 1 Kissen und einen Ersatzbezug bestell, nach mehreren Wochen 2 Kissen und 4 Bezüge erhalten! Die Retoure ist eine Katastrophe nach mehreren Mails und freundlichen Rückmails habe ich nach 9 Tagen endlich einen Retoure Link, ich habe mehrfach Fragen beantwortet und ausgefüllt bis es jetzt endlich soweit ist! Aber siehe da, wenn ich den lang ersehnten Link für meine Retoure aufrufe, Warnung von Norton in rot, Webseite nicht öffnen, gefährliche Seite! Es ist eine einzige Katastrophe und ein ständiges Hinhalten! Mein Eindruck, es wird verzögert um die kostenlose 14 Tage Rückgabe zu überschreiten damit du auf jeden Fall mit 15% Kosten beteiligt bist, ich bin gespannt wie das endet, nie wieder!"
} | [
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} | false | null | e6b95fdf-9001-47f5-b349-f7103aae33bd | null | Default | 2023-03-04T12:12:41.571682 | {
"text_length": 799
} |
Defekte Brotdose
Ich habe in der letzten Woche eine Reklamationsbeschwerde gesendet,leider bis heute noch keine Antwort in Form einer E Mail bekommen. Bei der Brotdose ist die Verschlusslasche abgebrochen. mfg ****** M.? | {
"text": "\n Defekte Brotdose\n \n Ich habe in der letzten Woche eine Reklamationsbeschwerde gesendet,leider bis heute noch keine Antwort in Form einer E Mail bekommen. Bei der Brotdose ist die Verschlusslasche abgebrochen. mfg ****** M.?"
} | [
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}
] | titan230 | null | null | {
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} | false | null | e6c132fc-0074-4df3-9005-768e7e6f403b | null | Default | 2023-03-04T12:12:39.030794 | {
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} |
Vileda jet clean
5 Monate altes Gerät das vileda clean Selten benutzt trodz Entkalkung und den Knopfdruck kommt kein Tropfen Wasser raus Schade fur mein Geld bitte um Behebung danke | {
"text": "\n Vileda jet clean\n \n 5 Monate altes Gerät das vileda clean Selten benutzt trodz Entkalkung und den Knopfdruck kommt kein Tropfen Wasser raus Schade fur mein Geld bitte um Behebung danke"
} | [
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] | titan230 | null | null | {
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} | false | null | e6c4a17c-9693-4e9d-8568-c70ca8bf0727 | null | Default | 2023-03-04T12:12:42.160119 | {
"text_length": 246
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Nichtabholung der Ware,wg.zu weit entfernter Filiale
holte sendung wg.zu weit entfernter Filiale nicht ab.Auf ihre Mails Noreply antwortete ich ein paarmal.da Mail erfolgreich versand kam,war ich der Meinung sie haben diese erhalten.Wunderte mich daß immer neue Mahnschreibn u.Inkasso kamen.Durch Inkasso,erfuhr ich was Noreply heißt.Kann nicht englisch,war noch kein Pflichtfach zu meiner Zeit.Inkasso schriemirmsoll mich mit ihnen in verbindung setzen.Wenn sie mir die Ware nochmals Liefern,Überweise ich Ihnen umgehend den Betrag 59,89.Bitte vermerken sie bei Adresse,bei nichtanwesenheit entweder bei Nachbar bzw.lokal im Haus oder Shop Bulmannstr 13 90459 Nbg.abgeben.Bitte veranlassen sie,daß Inkasso eingestellt wird.Auch von gesetz 13.06 14 hatte ichkeine Ahnung. Hätten sie deutsch geschrieben,wäre es zu diesen Problem gar nicht gekommen. Hoffe,daß damit die Angelegenheit bzw.Mißverständnis erledigt ist. Im voraus besten Dank. Ps.:Bin bis 26.07.in Urlaub.Bei Lieferung bitte berücksichtigen. Mit freundlichen Gruß ****** ****** | {
"text": "\n Nichtabholung der Ware,wg.zu weit entfernter Filiale\n \n holte sendung wg.zu weit entfernter Filiale nicht ab.Auf ihre Mails Noreply antwortete ich ein paarmal.da Mail erfolgreich versand kam,war ich der Meinung sie haben diese erhalten.Wunderte mich daß immer neue Mahnschreibn u.Inkasso kamen.Durch Inkasso,erfuhr ich was Noreply heißt.Kann nicht englisch,war noch kein Pflichtfach zu meiner Zeit.Inkasso schriemirmsoll mich mit ihnen in verbindung setzen.Wenn sie mir die Ware nochmals Liefern,Überweise ich Ihnen umgehend den Betrag 59,89.Bitte vermerken sie bei Adresse,bei nichtanwesenheit entweder bei Nachbar bzw.lokal im Haus oder Shop Bulmannstr 13 90459 Nbg.abgeben.Bitte veranlassen sie,daß Inkasso eingestellt wird.Auch von gesetz 13.06 14 hatte ichkeine Ahnung. Hätten sie deutsch geschrieben,wäre es zu diesen Problem gar nicht gekommen. Hoffe,daß damit die Angelegenheit bzw.Mißverständnis erledigt ist. Im voraus besten Dank. Ps.:Bin bis 26.07.in Urlaub.Bei Lieferung bitte berücksichtigen. Mit freundlichen Gruß ****** ******"
} | [
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] | titan230 | null | null | {
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} | false | null | e6e53b0a-c882-4f86-82e1-d127051c82e5 | null | Default | 2023-03-04T12:12:40.450036 | {
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Unheimlich laut
Wie kann es sein das diese eigentlich Tooles Geräte so unheimlich laut ist ? | {
"text": "\n Unheimlich laut\n \n Wie kann es sein das diese eigentlich Tooles Geräte so unheimlich laut ist ?"
} | [
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} | false | null | e70d4c51-b8f9-4cd3-b93d-7dfd2ccc84a0 | null | Default | 2023-03-04T12:12:42.898551 | {
"text_length": 156
} |
Entspricht nicht meiner Vorstellung
Rücksendeschein ausgedruckt 8,95 bezahlt und abgeschickt.Nach 5 Tagen liegt ein Abholschein in meinem Briefkasten .Das Paket wurde an meine Adresse zurückgeschickt. Ich benötige dringend Ihre Zustelladresse. | {
"text": "\n Entspricht nicht meiner Vorstellung\n \n Rücksendeschein ausgedruckt 8,95 bezahlt und abgeschickt.Nach 5 Tagen liegt ein Abholschein in meinem Briefkasten .Das Paket wurde an meine Adresse zurückgeschickt. Ich benötige dringend Ihre Zustelladresse."
} | [
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} | false | null | e710886e-996a-427c-a66f-e07c075d5668 | null | Default | 2023-03-04T12:12:41.400819 | {
"text_length": 307
} |
Erstattung
Hallo ich habe das Paket in bestem Gewissen verpackt und kann nicht dafür wenn Hermes immer alles zerstört, die Beschwerde an Hermes ist ebenfalls raus. Ich finde es nicht richtig wie sie mit Kunden umgehen. Ich habe alles richtig dick verpackt und die Paketversicherung geht bis 500 Euro. Ich sehe es nicht ein meinem Geld hi terherzulaufen ich möchte bitte mein Geld zurückerstattet haben! Ich habe keine Ware mehr, ich habe kein Geld aus dem Fenster zu werfen.. Ich möchte eine sofortige Lösung dieses Problemes, denn sowas habe ich noch nie erlebt. Ps: Die Ware war genauso verpackt wie ich ihre Ware immer erhalte und im Anhang ist ein Bild vor dem absenden wie das Paket verklebt war. Bitte um schnellste Lösung ****** ****** | {
"text": "\n Erstattung\n \n Hallo ich habe das Paket in bestem Gewissen verpackt und kann nicht dafür wenn Hermes immer alles zerstört, die Beschwerde an Hermes ist ebenfalls raus. Ich finde es nicht richtig wie sie mit Kunden umgehen. Ich habe alles richtig dick verpackt und die Paketversicherung geht bis 500 Euro. Ich sehe es nicht ein meinem Geld hi terherzulaufen ich möchte bitte mein Geld zurückerstattet haben! Ich habe keine Ware mehr, ich habe kein Geld aus dem Fenster zu werfen.. Ich möchte eine sofortige Lösung dieses Problemes, denn sowas habe ich noch nie erlebt. Ps: Die Ware war genauso verpackt wie ich ihre Ware immer erhalte und im Anhang ist ein Bild vor dem absenden wie das Paket verklebt war. Bitte um schnellste Lösung ****** ******"
} | [
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] | titan230 | null | null | {
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} | false | null | e72e35fd-bc0a-422a-bb59-69c85fa092be | null | Default | 2023-03-04T12:12:37.743437 | {
"text_length": 808
} |
Air wick funktioniert nicht
Ich habe die Originaldosen genommen aber der Air wick sprüht vielleicht ein oder zweimal und dann nicht mehr Batterien sind auch voll | {
"text": "\n Air wick funktioniert nicht\n \n Ich habe die Originaldosen genommen aber der Air wick sprüht vielleicht ein oder zweimal und dann nicht mehr Batterien sind auch voll"
} | [
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] | titan230 | null | null | {
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} | false | null | e7608042-5e3a-4c42-b02c-41e522deb64f | null | Default | 2023-03-04T12:12:42.894907 | {
"text_length": 226
} |
Risse in Salatschüssel Superline
Wir haben uns vor ca. 2 Jahren ein Schüsselset gekauft. Vor einem halben Jahr zeigte die kleine Schüssel deutliche Risse obwohl wir diese nur für kalte Speisen verwendet haben. und habe Sie entsorgt. Als ich heute Morgen die große Schüssel (die auch nur für kalte Speisen verwendet wird benutzen wollte, weißt auch diese durchgehende Risse auf. Weil ich keine Quittung mehr habe, wende ich mich direkt an Sie, weil es nicht sein kann das solche Produkt nach kurzer Zeit den gleichen Fehler aufweisen. Ich werde ein Bild des Defekt mit dem Schreiben hochladen | {
"text": "\n Risse in Salatschüssel Superline\n \n Wir haben uns vor ca. 2 Jahren ein Schüsselset gekauft. Vor einem halben Jahr zeigte die kleine Schüssel deutliche Risse obwohl wir diese nur für kalte Speisen verwendet haben. und habe Sie entsorgt. Als ich heute Morgen die große Schüssel (die auch nur für kalte Speisen verwendet wird benutzen wollte, weißt auch diese durchgehende Risse auf. Weil ich keine Quittung mehr habe, wende ich mich direkt an Sie, weil es nicht sein kann das solche Produkt nach kurzer Zeit den gleichen Fehler aufweisen. Ich werde ein Bild des Defekt mit dem Schreiben hochladen"
} | [
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] | titan230 | null | null | {
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} | false | null | e777743d-9f2b-470c-84ac-cc5cb2902793 | null | Default | 2023-03-04T12:12:39.341062 | {
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Weiße Flecken auf dem Boden des Topfes.
Weiße Flecken auf dem Boden des Kochtopfes entstanden nach eine Woche des Gebrauchs. Sie lassen sich mit üblichen Spülmittel oder Edelstahl -Reiniger nicht entfernen. Ich habe auch den Entkalker mit Zitronensäurе für Wasserkocher ausprobiert. Es gab keine positive Ergebnis. Was könnte es sein? Ich habe viele Töpfe aus rostfreie Stahl, aber nie hatte ich ähnliche Flecken. Was soll ich tun? | {
"text": "\n Weiße Flecken auf dem Boden des Topfes.\n \n Weiße Flecken auf dem Boden des Kochtopfes entstanden nach eine Woche des Gebrauchs. Sie lassen sich mit üblichen Spülmittel oder Edelstahl -Reiniger nicht entfernen. Ich habe auch den Entkalker mit Zitronensäurе für Wasserkocher ausprobiert. Es gab keine positive Ergebnis. Was könnte es sein? Ich habe viele Töpfe aus rostfreie Stahl, aber nie hatte ich ähnliche Flecken. Was soll ich tun?"
} | [
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} | false | null | e78150f6-1afe-45d8-a77c-b6b54be80b70 | null | Default | 2023-03-04T12:12:40.177404 | {
"text_length": 498
} |
Keine Ware und keine Gutschrift
Ich warte seit nunmehr einem Monat auf die von mir bestellte Ware, die nachweislich durch DHL an eine ganz andere Adresse als die meine ausgeliefert wurde. Ich habe bis heute keine Rücküberweisung des von mir sofort bezahlten Kaufpreises erhalten. Kein aktives Kundenbeschwerdemanagement. Man erhält unbefriedigende Rückantworten, wenn man selber aktiv wird. Werde hier nicht mehr kaufen und ggfs. nun via Rechtschutzversicherung an einen Anwalt abgeben. | {
"text": "\n Keine Ware und keine Gutschrift\n \n Ich warte seit nunmehr einem Monat auf die von mir bestellte Ware, die nachweislich durch DHL an eine ganz andere Adresse als die meine ausgeliefert wurde. Ich habe bis heute keine Rücküberweisung des von mir sofort bezahlten Kaufpreises erhalten. Kein aktives Kundenbeschwerdemanagement. Man erhält unbefriedigende Rückantworten, wenn man selber aktiv wird. Werde hier nicht mehr kaufen und ggfs. nun via Rechtschutzversicherung an einen Anwalt abgeben."
} | [
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} | false | null | e7a666eb-7613-4369-a929-884f66153194 | null | Default | 2023-03-04T12:12:42.866768 | {
"text_length": 551
} |
Persil Power mic caps lösen dich nicht auf
Sehr geehrte Damen und Herren, leider müssen auch wir uns der Kritik an den Persil Power Mix Caps anschließen. Bei 14 verbrauchten Caps haben sich 10 nicht vollständig aufgelöst ( glebrige als auch Waschmittelrückstände an der Wäsche, auch sehr hartnäckig, d.h. noch einmal waschen. Ärgerlich. Zusätzlich Strom und Wasser. Anscheinend ist das ein allgemeines Problem vieler Verbraucher. Tipp: Caps in Trommel unten und hinten legen , brachte keine Abhilfe. Fazit: für uns unbrauchbar. Möchten 2x ungebrauchte 18er Packungen zurück geben bzw. gegen Pulver tauschen. | {
"text": "\n Persil Power mic caps lösen dich nicht auf\n \n Sehr geehrte Damen und Herren, leider müssen auch wir uns der Kritik an den Persil Power Mix Caps anschließen. Bei 14 verbrauchten Caps haben sich 10 nicht vollständig aufgelöst ( glebrige als auch Waschmittelrückstände an der Wäsche, auch sehr hartnäckig, d.h. noch einmal waschen. Ärgerlich. Zusätzlich Strom und Wasser. Anscheinend ist das ein allgemeines Problem vieler Verbraucher. Tipp: Caps in Trommel unten und hinten legen , brachte keine Abhilfe. Fazit: für uns unbrauchbar. Möchten 2x ungebrauchte 18er Packungen zurück geben bzw. gegen Pulver tauschen."
} | [
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} | false | null | e7a9aaee-557b-4385-b464-3ad4c428d583 | null | Default | 2023-03-04T12:12:41.818428 | {
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Schlechte Qualität Besteck bronzefarben
Sehr geehrte Damen und Herren, ich melde mich bei Ihnen, weil ich Ende November zwei Sets des bronzefarbenen Bestecks gekauft habe. Trotz der sachgemäßen Nutzung (Abwasch per Hand und sofortiges Trocknen sind Farbveränderungen aufgetreten und Flecken. Bei dieser Preislage sollte dies nicht vorkommen und ich wollte anfragen was für Möglichkeiten in dieser Situation bestehen. Vielen Dank für eine Rückmeldung. Mit freundlichen Grüßen, ****** ****** | {
"text": "\n Schlechte Qualität Besteck bronzefarben\n \n Sehr geehrte Damen und Herren, ich melde mich bei Ihnen, weil ich Ende November zwei Sets des bronzefarbenen Bestecks gekauft habe. Trotz der sachgemäßen Nutzung (Abwasch per Hand und sofortiges Trocknen sind Farbveränderungen aufgetreten und Flecken. Bei dieser Preislage sollte dies nicht vorkommen und ich wollte anfragen was für Möglichkeiten in dieser Situation bestehen. Vielen Dank für eine Rückmeldung. Mit freundlichen Grüßen, ****** ******"
} | [
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] | titan230 | null | null | {
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} | false | null | e7aaeca9-afe7-4c84-a38b-f3e73b4897ef | null | Default | 2023-03-04T12:12:43.177794 | {
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gebrochene Stiel
Ich habe vor kurzem den Vileda Komplettset gekauft, und war eigentlich zufrieden, bis vor kurzem ( nach ca. 5mal Bodenwischen der Stiel ( genau in der Mitte gebrochen ist. Wenn es möglich ist hätte ich gerne einen neuen. | {
"text": "\n gebrochene Stiel\n \n Ich habe vor kurzem den Vileda Komplettset gekauft, und war eigentlich zufrieden, bis vor kurzem ( nach ca. 5mal Bodenwischen der Stiel ( genau in der Mitte gebrochen ist. Wenn es möglich ist hätte ich gerne einen neuen."
} | [
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] | titan230 | null | null | {
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} | false | null | e7af2f0a-b925-4785-b352-686ab7468b00 | null | Default | 2023-03-04T12:12:42.748829 | {
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Wahre ist defekt
Deckel sind beschädigt | {
"text": "\n Wahre ist defekt\n \n Deckel sind beschädigt"
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Reklamation bzgl Mangel wird nicht bearbeitet
Halllo, wir haben von Reuter.de ein Wand Wc Gekauft. Aufgrund eines Konstruktionsfehlers verliert das Wand WC Wasser. Mehrere E-Mails mit Bild und Video Material werden nur verzögert beantwortet. Wir warten seit Ende April auf eine Reaktion. Ein Kundendienst sollte bereits Mitte Mai beauftragt worden sein. Leider bis dato keine Antwort erhalten. | {
"text": "\n Reklamation bzgl Mangel wird nicht bearbeitet\n \n Halllo, wir haben von Reuter.de ein Wand Wc Gekauft. Aufgrund eines Konstruktionsfehlers verliert das Wand WC Wasser. Mehrere E-Mails mit Bild und Video Material werden nur verzögert beantwortet. Wir warten seit Ende April auf eine Reaktion. Ein Kundendienst sollte bereits Mitte Mai beauftragt worden sein. Leider bis dato keine Antwort erhalten."
} | [
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} | false | null | e7c73bd0-e5eb-4055-add3-4e21863936e8 | null | Default | 2023-03-04T12:12:38.277620 | {
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} |
Spülmittel Nachfüllpackungen
Sehr geehrte Damen und Herren, Vor einigen Jahren haben ich mich für das Frosch Spülmittel entschieden aus Gründen der Müllreduzierung durch Nachfüllpacks. Leider sind seit Monaten keine Nachfüller im Einzelhandel zu erhalten. Da ich beruflich viel unterwegs bin schaue ich mittlerweile in jeder größeren Stadt nach dem Produkt und habe mittlerweile Familie und Freunde beauftragt sie Augen offen zu halten. Real, Metro, Handelshof, Fegro, DM, Rossmann, Budni, Rewe von Hamburg bis Darmstadt leider nicht zu finden. Wurde das Produkt aus dem Sortiment genommen oder gibt es Lieferschwierigkeiten? Wann kann ich mit einer Produktverfügbarkeit rechnen? Mit freundlichen Grüßen ****** ****** | {
"text": "\n Spülmittel Nachfüllpackungen\n \n Sehr geehrte Damen und Herren, Vor einigen Jahren haben ich mich für das Frosch Spülmittel entschieden aus Gründen der Müllreduzierung durch Nachfüllpacks. Leider sind seit Monaten keine Nachfüller im Einzelhandel zu erhalten. Da ich beruflich viel unterwegs bin schaue ich mittlerweile in jeder größeren Stadt nach dem Produkt und habe mittlerweile Familie und Freunde beauftragt sie Augen offen zu halten. Real, Metro, Handelshof, Fegro, DM, Rossmann, Budni, Rewe von Hamburg bis Darmstadt leider nicht zu finden. Wurde das Produkt aus dem Sortiment genommen oder gibt es Lieferschwierigkeiten? Wann kann ich mit einer Produktverfügbarkeit rechnen? Mit freundlichen Grüßen ****** ******"
} | [
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] | titan230 | null | null | {
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} | false | null | e7c7cfd8-4bc7-4017-9d31-1e97dce9ec67 | null | Default | 2023-03-04T12:12:38.231610 | {
"text_length": 784
} |
Persil Discs lösen sich nicht auf!
Ich habe sehr schlechte Erfahrung mit diesem Produkt gemacht! Immer wieder lösen sich diese Discs nicht auf! Wir haben 3 Sparpackungen gekauft! Ich möchte es nicht mehr benutzen. | {
"text": "\n Persil Discs lösen sich nicht auf!\n \n Ich habe sehr schlechte Erfahrung mit diesem Produkt gemacht! Immer wieder lösen sich diese Discs nicht auf! Wir haben 3 Sparpackungen gekauft! Ich möchte es nicht mehr benutzen."
} | [
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] | titan230 | null | null | {
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} | false | null | e7c7f9b6-4bd5-4fc2-bb1d-5014d0dbd318 | null | Default | 2023-03-04T12:12:41.793738 | {
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Persil Discs lösen sich nicht auf
Zum wiederholten Mal kann ich eine ganze Maschine Buntwäsche nochmals mit einem anderen Waschmittel behandeln. Es sind hässliche, klebrige Flecken auf der Wäsche, da sich die Discs nicht völlig auflösen. | {
"text": "\n Persil Discs lösen sich nicht auf\n \n Zum wiederholten Mal kann ich eine ganze Maschine Buntwäsche nochmals mit einem anderen Waschmittel behandeln. Es sind hässliche, klebrige Flecken auf der Wäsche, da sich die Discs nicht völlig auflösen."
} | [
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] | titan230 | null | null | {
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} | false | null | e7c871fa-9b8d-48cc-9aca-1819f771d113 | null | Default | 2023-03-04T12:12:41.854899 | {
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Welche kontoverbindung
Sehr geehrte Damen und Herren, wo finde ich die Daten damit ich das Geld überweisen kann. LG ****** | {
"text": "\n Welche kontoverbindung\n \n Sehr geehrte Damen und Herren, wo finde ich die Daten damit ich das Geld überweisen kann. LG ******"
} | [
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} | false | null | e7d8ae2b-1023-4ad4-9747-191c3b4dd5ec | null | Default | 2023-03-04T12:12:41.268082 | {
"text_length": 186
} |
Einband wannenbatterie Inhalt des packets falsch
Frohe eurocube Einband-wannenbatterie für rapido smartbox das Inhalt des Produktes ist falsch statt nach oben und unten zu bestätigen des armatur es ist zum dreh armatur Teil drinnen siehe Bilder | {
"text": "\n Einband wannenbatterie Inhalt des packets falsch\n \n Frohe eurocube Einband-wannenbatterie für rapido smartbox das Inhalt des Produktes ist falsch statt nach oben und unten zu bestätigen des armatur es ist zum dreh armatur Teil drinnen siehe Bilder"
} | [
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] | titan230 | null | null | {
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} | false | null | e8102364-e4d1-46f2-868f-ca3536dea846 | null | Default | 2023-03-04T12:12:38.426451 | {
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} |
Unverwünschte Werbemails
Bekomme immer noch, nach zig Reklamationen unerwünschte Werbemails. Kenne meine Anmeldedaten nicht mehr und kann das nicht selbst deaktivieren. Werde mich nach diesen Erfahrungen nie mehr irgendwo für einen Newsletter anmelden. | {
"text": "\n Unverwünschte Werbemails\n \n Bekomme immer noch, nach zig Reklamationen unerwünschte Werbemails. Kenne meine Anmeldedaten nicht mehr und kann das nicht selbst deaktivieren. Werde mich nach diesen Erfahrungen nie mehr irgendwo für einen Newsletter anmelden."
} | [
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] | titan230 | null | null | {
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} | false | null | e833ea76-ef69-48cf-9cb7-a78cdac0a919 | null | Default | 2023-03-04T12:12:40.042760 | {
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Fehlkonstruktion
Mein vor 2 Monaten neu gekaufter Vileda Turbo hat schon beim 2. Wischen den Geist aufgegeben. Habe ihn extra mit nach Spanien genommen, weil man ihn dort weder im Geschäft noch im Baumarkt bekommt. Fazit: am Anfang knackte es immer laut beim ersten Drauftreten, da das Zahnrad dann übergesprungen ist. Wenn man vorsichtig angetreten hat, tat der Turbo aber immerhin noch seinen Dienst. Beim 2. Mal Wischen war es dann so weit und das Pedal kam irgendwann nicht mehr hoch und rastete nicht mehr aus, so dass der Korb oben weiterdrehen könnte und auch das Pedal nur wieder nach oben kam, wenn der Korb zurückdrehte. Leider kann man den Mechanismus auch nicht öffnen, so dass man selbst Hand anlegen und sehen könnte, was Sache ist. Zu teuer für nur 2x Wischen! | {
"text": "\n Fehlkonstruktion\n \n Mein vor 2 Monaten neu gekaufter Vileda Turbo hat schon beim 2. Wischen den Geist aufgegeben. Habe ihn extra mit nach Spanien genommen, weil man ihn dort weder im Geschäft noch im Baumarkt bekommt. Fazit: am Anfang knackte es immer laut beim ersten Drauftreten, da das Zahnrad dann übergesprungen ist. Wenn man vorsichtig angetreten hat, tat der Turbo aber immerhin noch seinen Dienst. Beim 2. Mal Wischen war es dann so weit und das Pedal kam irgendwann nicht mehr hoch und rastete nicht mehr aus, so dass der Korb oben weiterdrehen könnte und auch das Pedal nur wieder nach oben kam, wenn der Korb zurückdrehte. Leider kann man den Mechanismus auch nicht öffnen, so dass man selbst Hand anlegen und sehen könnte, was Sache ist. Zu teuer für nur 2x Wischen!"
} | [
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} |
Reklamation WC
Aufgrund eines Produktionsfehlers im Ablauf (Keramiknase haben wir das WC erstmalig am 29.08.2021 bei Megabad reklamiert. Bis heute haben wir kein Ersatzprodukt erhalten (Lieferzeit gemäß Megabad Homepage 4 bis 9 Werktage, Aussage Megabad Produkt nicht vorrätig. Megabad hat sich in keinem Fall aktiv bei uns gemeldet bzw war nicht kooperativ. Die Kontaktaufnahme musste immer durch uns erfolgen. Auf die Frage wie Megabad uns die doppelten Kosten der Beurteilung und Montage durch den Handwerker aufgrund der mangelhaften Ware kompensieren möchte, haben wir noch immer keine Antwort noch eine Reaktion erhalten. | {
"text": "\n Reklamation WC\n \n Aufgrund eines Produktionsfehlers im Ablauf (Keramiknase haben wir das WC erstmalig am 29.08.2021 bei Megabad reklamiert. Bis heute haben wir kein Ersatzprodukt erhalten (Lieferzeit gemäß Megabad Homepage 4 bis 9 Werktage, Aussage Megabad Produkt nicht vorrätig. Megabad hat sich in keinem Fall aktiv bei uns gemeldet bzw war nicht kooperativ. Die Kontaktaufnahme musste immer durch uns erfolgen. Auf die Frage wie Megabad uns die doppelten Kosten der Beurteilung und Montage durch den Handwerker aufgrund der mangelhaften Ware kompensieren möchte, haben wir noch immer keine Antwort noch eine Reaktion erhalten."
} | [
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] | titan230 | null | null | {
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} | false | null | e86d2dd2-b447-40f9-8b24-9a73b2ba397d | null | Default | 2023-03-04T12:12:42.853464 | {
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wollte keine Bezüge-Betrug,Geld wurde im direkten Einzugsverfahren abgebucht,Stornierung unmöglich
Ich habe 4 kissen bestellt, Bezahlt habe ich über Paypal, habe hierzu einen Code eingegeben. Dann kam die Frage, ob ich alle Teile in einem Paket haben möchte, um Versandkosten zu sparen. Plötzlich waren 4 Bezüge im Warenkorb, die ich nicht wollte. Das System lief sehr langsam. Ich wollte keine Bezüge extra bestellen, das hat mir das System generiert und ich konnte es vom Warenkorb nicht entfernen. Die Bezüge wurden über Direkteinzug abgebucht, ohne meine zutun! Ich habe 2 mal angerufen und habe das mitgeteilt. Mir wurde gesagt,das geht nicht mehr, die Bestellung wurde schon ausgelöst. und ich kann alles zurücksenden. Das ist Betrug, ich möchte komplett zurücktreten. Die Bestellung war am 2 .1.23 mit der Nummer #aabv6p. Noch wurde nichts geliefert. Was kann ich tun? Wohin kann ich die Bezüge zurückschicken?! | {
"text": "\n wollte keine Bezüge-Betrug,Geld wurde im direkten Einzugsverfahren abgebucht,Stornierung unmöglich\n \n Ich habe 4 kissen bestellt, Bezahlt habe ich über Paypal, habe hierzu einen Code eingegeben. Dann kam die Frage, ob ich alle Teile in einem Paket haben möchte, um Versandkosten zu sparen. Plötzlich waren 4 Bezüge im Warenkorb, die ich nicht wollte. Das System lief sehr langsam. Ich wollte keine Bezüge extra bestellen, das hat mir das System generiert und ich konnte es vom Warenkorb nicht entfernen. Die Bezüge wurden über Direkteinzug abgebucht, ohne meine zutun! Ich habe 2 mal angerufen und habe das mitgeteilt. Mir wurde gesagt,das geht nicht mehr, die Bestellung wurde schon ausgelöst. und ich kann alles zurücksenden. Das ist Betrug, ich möchte komplett zurücktreten. Die Bestellung war am 2 .1.23 mit der Nummer #aabv6p. Noch wurde nichts geliefert. Was kann ich tun? Wohin kann ich die Bezüge zurückschicken?!"
} | [
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} | false | null | e87a8da2-2c30-4fc0-aa11-d8b0cb823cac | null | Default | 2023-03-04T12:12:41.215479 | {
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} |
Verformung des Rollladenpanzers
Guten Tag, Leider haben sich unsere Rolladenpanzer nach nicht mal 1 Jahr nach innen Richtung Fenster verformt. Versuche schon seit einer Woche Kontakt per Mail aufzunehmen, jedoch keine Antwort bekommen. | {
"text": "\n Verformung des Rollladenpanzers\n \n Guten Tag, Leider haben sich unsere Rolladenpanzer nach nicht mal 1 Jahr nach innen Richtung Fenster verformt. Versuche schon seit einer Woche Kontakt per Mail aufzunehmen, jedoch keine Antwort bekommen."
} | [
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} |
Verbindung PV-Anlage zur Enpal App
Guten Tag, zunächst einmal müssen wir feststellen, dass die Vorbereitung und die Installation der PV-Anlage vorzüglich funktioniert hat. Nur Lob ... Nachdem die Anlage installiert (27.04.2022 und der Zählerwechsel am 20.05.2022 durchgeführt wurde konnten wir unseren Strom verwenden. Was jedoch nach wie vor nicht freigeschaltet wurde, ist die Verbindung unserer Anlage zu der Enpal App.. Dies seit eben diesem 20.05.! Wir haben mehrfach mit Enpal Kontakt aufgenommen um diese Problem zu lösen. Leider wurden wir immer wieder vertröstet (immer wieder ein anderer Ansprechpartner, dass gewisse Unterlagen noch fehlen würden. Welche diese waren, wurde uns nicht mitgeteilt. Fazit: Das große Manko ist, dass es für ein Projekt von A-Z keinen direkten Ansprechpartner gibt, der die Projekte auch entsprechend zu Ende bringt. Wir haben bereits auch 2 weitere Neukunden geworben. Komischerweise wurde bei einem dieser Neukunden, nach Installation der PV-Anlage der Zähler gewechselt und auch gleichzeitig die App aktiviert. Weshalb dies bei uns nicht geschehen ist ? Mit freundlichen Grüßen Fam. Stefanie und ****** ****** Schäfersteig 15 78048 Villingen-Schwenningen | {
"text": "\n Verbindung PV-Anlage zur Enpal App\n \n Guten Tag, zunächst einmal müssen wir feststellen, dass die Vorbereitung und die Installation der PV-Anlage vorzüglich funktioniert hat. Nur Lob ... Nachdem die Anlage installiert (27.04.2022 und der Zählerwechsel am 20.05.2022 durchgeführt wurde konnten wir unseren Strom verwenden. Was jedoch nach wie vor nicht freigeschaltet wurde, ist die Verbindung unserer Anlage zu der Enpal App.. Dies seit eben diesem 20.05.! Wir haben mehrfach mit Enpal Kontakt aufgenommen um diese Problem zu lösen. Leider wurden wir immer wieder vertröstet (immer wieder ein anderer Ansprechpartner, dass gewisse Unterlagen noch fehlen würden. Welche diese waren, wurde uns nicht mitgeteilt. Fazit: Das große Manko ist, dass es für ein Projekt von A-Z keinen direkten Ansprechpartner gibt, der die Projekte auch entsprechend zu Ende bringt. Wir haben bereits auch 2 weitere Neukunden geworben. Komischerweise wurde bei einem dieser Neukunden, nach Installation der PV-Anlage der Zähler gewechselt und auch gleichzeitig die App aktiviert. Weshalb dies bei uns nicht geschehen ist ? Mit freundlichen Grüßen Fam. Stefanie und ****** ****** Schäfersteig 15 78048 Villingen-Schwenningen"
} | [
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} | false | null | e8b5754b-853a-48fd-afa1-30a576e33a6f | null | Default | 2023-03-04T12:12:39.615194 | {
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Dampfreiniger
Er erzeugt keinen Dampf mehr und klingt auch nicht mehr wie vorher. Das Ganze ist während des Wischens passiert. Er wurde regelmäßig entkalkt. Ich hätte gerne Ersatz. | {
"text": "\n Dampfreiniger\n \n Er erzeugt keinen Dampf mehr und klingt auch nicht mehr wie vorher. Das Ganze ist während des Wischens passiert. Er wurde regelmäßig entkalkt. Ich hätte gerne Ersatz."
} | [
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] | titan230 | null | null | {
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Fehler bei Parkettplatte
Mein Mann und ich haben bei Planeo.de einen Edelholzboden gekauft. Beim Öffnen der Pakete beim Verlegen fiel uns auf, das bei zwei Paketen Platten an der kurzen Außenseite beschädigt waren. Ich habe das reklamiert und auch 200 € Entschädigung erhalten. So weit so gut. Wir haben Parkettplatten extra mit "Reserve" bestellt, standen aber nun vor dem Problem, dass das Material doch recht knapp wurde. Bei einer Parkettplatte fiel mir auf, dass sie "optisch etwas unschön" war, ansonsten aber völlig in Ordnung. Da wir wegen der erwähnten Beschädigungen mehrerer Platten keine Reserve mehr hatten, haben wir die Platte in einem hinteren Bereich des Raumes verlegt. Wohlgemerkt, die Platte hatte keine sichtbare Beschädigung. Drei Tage nach dem Verlegen hat sich die Platte an einer der längeren Seiten hochgewölbt. Ich habe das bei Planeo als Schaden reklamiert und erhielt den Hinweis, die Reklamation sei mit dem erstatteten Betrag erledigt. Als ich mit dem Argument widersprach, der zuletzt geschilderte Schaden sei erst nach dem Verlegen aufgetreten und zuvor nicht sichtbar gewesen, somit ein anderer Schaden, wurde ich mit dem Hinweis auf mein Schreiben abgefertigt: "Hier nochmal Ihr Wortlaut aus der Meldung: Wie ich bereits bemängelt hatte, waren Platten des Edelholzbodens an den Rändern beschädigt. Da wir nun weniger Platten zur Verfügung hatten, mussten wir auch etwas "unschönere Platten" verlegen und die reklamierte Diele ist nicht in der ersten Reklamation eingeschlossen." Planeo: "Dadurch bestätigen Sie, dass die Mängel vor der Verlegung bekannt waren. Auch weisen wir in unserer Verlegung daraufhin, dass die Dielen vorab auf offensichtliche Mängel zu prüfen sind. Wir haben Ihnen diesen Ausschnitt in der Verleganleitung markiert und dem Anhang beigefügt. Diese mangelhafte Diele hätte vor der Verlegung gemeldet werden müssen und nicht verlegt werden dürfen. Da keine Gefahr in Verzug war. Durch die Verlegung dieser Diele, wurde uns die Möglichkeit der Nachbesserung genommen." Verlegeanleitung: "Prüfen Sie die Dielen vor dem Verlegen und bei Tageslicht auf erkennbare Fehler oder Schäden sowie auf Farbe und Struktur (Abb. 12." Ich empfinde den Hinweis darauf, dass ich das Wort "unschöner" verwendete als Haarspalterei, da die Aussage ja nichts mit dem später aufgetretenen Mangel zu tun hat. Der Edelholzboden hat auch Astlöcher und andere optische Auffälligkeiten, sodass davon auszugehen war, dass die Optik der verlegten Platte gewollt war. Zudem möchte ich darauf hinweisen, dass wir acht Wochen auf den Boden gewartet haben, das Wohnzimmer ausgeräumt und der alte Boden herausgerissen war. Hätte wir so weitere acht Wochen auf Ersatz warten sollen? | {
"text": "\n Fehler bei Parkettplatte\n \n Mein Mann und ich haben bei Planeo.de einen Edelholzboden gekauft. Beim Öffnen der Pakete beim Verlegen fiel uns auf, das bei zwei Paketen Platten an der kurzen Außenseite beschädigt waren. Ich habe das reklamiert und auch 200 € Entschädigung erhalten. So weit so gut. Wir haben Parkettplatten extra mit \"Reserve\" bestellt, standen aber nun vor dem Problem, dass das Material doch recht knapp wurde. Bei einer Parkettplatte fiel mir auf, dass sie \"optisch etwas unschön\" war, ansonsten aber völlig in Ordnung. Da wir wegen der erwähnten Beschädigungen mehrerer Platten keine Reserve mehr hatten, haben wir die Platte in einem hinteren Bereich des Raumes verlegt. Wohlgemerkt, die Platte hatte keine sichtbare Beschädigung. Drei Tage nach dem Verlegen hat sich die Platte an einer der längeren Seiten hochgewölbt. Ich habe das bei Planeo als Schaden reklamiert und erhielt den Hinweis, die Reklamation sei mit dem erstatteten Betrag erledigt. Als ich mit dem Argument widersprach, der zuletzt geschilderte Schaden sei erst nach dem Verlegen aufgetreten und zuvor nicht sichtbar gewesen, somit ein anderer Schaden, wurde ich mit dem Hinweis auf mein Schreiben abgefertigt: \"Hier nochmal Ihr Wortlaut aus der Meldung: Wie ich bereits bemängelt hatte, waren Platten des Edelholzbodens an den Rändern beschädigt. Da wir nun weniger Platten zur Verfügung hatten, mussten wir auch etwas \"unschönere Platten\" verlegen und die reklamierte Diele ist nicht in der ersten Reklamation eingeschlossen.\" Planeo: \"Dadurch bestätigen Sie, dass die Mängel vor der Verlegung bekannt waren. Auch weisen wir in unserer Verlegung daraufhin, dass die Dielen vorab auf offensichtliche Mängel zu prüfen sind. Wir haben Ihnen diesen Ausschnitt in der Verleganleitung markiert und dem Anhang beigefügt. Diese mangelhafte Diele hätte vor der Verlegung gemeldet werden müssen und nicht verlegt werden dürfen. Da keine Gefahr in Verzug war. Durch die Verlegung dieser Diele, wurde uns die Möglichkeit der Nachbesserung genommen.\" Verlegeanleitung: \"Prüfen Sie die Dielen vor dem Verlegen und bei Tageslicht auf erkennbare Fehler oder Schäden sowie auf Farbe und Struktur (Abb. 12.\" Ich empfinde den Hinweis darauf, dass ich das Wort \"unschöner\" verwendete als Haarspalterei, da die Aussage ja nichts mit dem später aufgetretenen Mangel zu tun hat. Der Edelholzboden hat auch Astlöcher und andere optische Auffälligkeiten, sodass davon auszugehen war, dass die Optik der verlegten Platte gewollt war. Zudem möchte ich darauf hinweisen, dass wir acht Wochen auf den Boden gewartet haben, das Wohnzimmer ausgeräumt und der alte Boden herausgerissen war. Hätte wir so weitere acht Wochen auf Ersatz warten sollen?"
} | [
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} | false | null | e8bfbb45-0a73-4efe-a04a-c4f72f02500a | null | Default | 2023-03-04T12:12:37.760595 | {
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Garantieanfrge
Habe eine bearbeitete Garantieanfrage vom 3.12.2020 über verschiedene Produkte von Tupper. Wie kann ich diese einlösen? | {
"text": "\n Garantieanfrge\n \n Habe eine bearbeitete Garantieanfrage vom 3.12.2020 über verschiedene Produkte von Tupper. Wie kann ich diese einlösen?"
} | [
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] | titan230 | null | null | {
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} | false | null | e8c9ba79-3966-4d02-9201-acec3a755205 | null | Default | 2023-03-04T12:12:38.851060 | {
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Rosette fehlt
Bei der Halterung für die Kopfbrause fehlt die Rosette für den verschraubten Halter. Bitte nachliefern. | {
"text": "\n Rosette fehlt\n \n Bei der Halterung für die Kopfbrause fehlt die Rosette für den verschraubten Halter. Bitte nachliefern."
} | [
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] | titan230 | null | null | {
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Wmf pfanne 10538860
Bei meiner teuren Pfanne lösst sich die Beschichtung am Rand . Wurde am 39 9.21. beim Möbelzentrum Höffner gekauft. | {
"text": "\n Wmf pfanne 10538860\n \n Bei meiner teuren Pfanne lösst sich die Beschichtung am Rand . Wurde am 39 9.21. beim Möbelzentrum Höffner gekauft."
} | [
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} | false | null | e8ffd4c5-f356-47f7-b68a-f07fa1e6c13d | null | Default | 2023-03-04T12:12:40.002625 | {
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} |
Keine Erreichbarkeit des Kundendienstes
Versuche seit 2 Tagen vergeblich jemanden telefonisch zu erreichen um einen Liefer-/Aufbautermin abzusprechen. Stundenlanges Warten in der Warteschleife - ohne Erfolg! | {
"text": "\n Keine Erreichbarkeit des Kundendienstes\n \n Versuche seit 2 Tagen vergeblich jemanden telefonisch zu erreichen um einen Liefer-/Aufbautermin abzusprechen. Stundenlanges Warten in der Warteschleife - ohne Erfolg!"
} | [
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] | titan230 | null | null | {
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} | false | null | e90af945-988e-4c13-ab39-8a2bcf0023fe | null | Default | 2023-03-04T12:12:39.447549 | {
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Fehlerhafte Ware und Kundendienst
Die gelieferte Pfeffermühle hat auf dem Deckel helle Flecke, wie Wasserflecken. Nach 2 Telefongesprächen mit Ihrem Kundendienst, die mir entsprechende Fomulare zukommen lassen wollten, habe ich keine Mail erhalten. | {
"text": "\n Fehlerhafte Ware und Kundendienst\n \n Die gelieferte Pfeffermühle hat auf dem Deckel helle Flecke, wie Wasserflecken. Nach 2 Telefongesprächen mit Ihrem Kundendienst, die mir entsprechende Fomulare zukommen lassen wollten, habe ich keine Mail erhalten."
} | [
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}
] | titan230 | null | null | {
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} | false | null | e90b8217-e98f-4a09-8d1d-105b447b22aa | null | Default | 2023-03-04T12:12:39.924278 | {
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Turbo Chef, Zugseil gerissen
Heute ging beim benutzen mein Turbo Cheg kaputt indem das Zugseil gerissen ist | {
"text": "\n Turbo Chef, Zugseil gerissen\n \n Heute ging beim benutzen mein Turbo Cheg kaputt indem das Zugseil gerissen ist"
} | [
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} | false | null | e920b7af-8122-44b1-b1f3-9e8d476393f8 | null | Default | 2023-03-04T12:12:38.901064 | {
"text_length": 171
} |
AkkustaubsaugerTECTRO hat Bürstenmitnahme Probleme
Der Sauger lieferte keinen Staub mehr in den Filter. Grun die Bürsten drehten sich nicht mehr. Nach dem Ausbauen der Bürste drehte sich der Mitnehmer sehr schnell, aber nach Wiedereinbauen wurde die Bürste wieder nicht mitgenommen. Staubsaugenummer 15192400 SC 19001190 Gekauft in der Erkrather Filiale im Juli 21 Sinnvoll wäre ein Zusenden eines neuen Bürstenkopfes. | {
"text": "\n AkkustaubsaugerTECTRO hat Bürstenmitnahme Probleme\n \n Der Sauger lieferte keinen Staub mehr in den Filter. Grun die Bürsten drehten sich nicht mehr. Nach dem Ausbauen der Bürste drehte sich der Mitnehmer sehr schnell, aber nach Wiedereinbauen wurde die Bürste wieder nicht mitgenommen. Staubsaugenummer 15192400 SC 19001190 Gekauft in der Erkrather Filiale im Juli 21 Sinnvoll wäre ein Zusenden eines neuen Bürstenkopfes."
} | [
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} | false | null | e9239d59-1e28-44f7-8177-78d8e4149b19 | null | Default | 2023-03-04T12:12:40.593365 | {
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} |
Lieferung seit 3 Wochen nicht möglich
Ich habe am 09.04.20, 4 Artikeln online bestellt. Lieferzeit stand 2-9 Tage. Betrag in ca. 400€ wurde sofort abgebucht. Die Ware ist bis dato nicht zugestellt worden. Die Mitarbeiter von der Reklamation Hotline sind super unfreundlich. Man bekommt ständig die gleiche Aussage, dass man nachforscht und per email Feedback gibt. Die Emails werden warscheinlich kopiert (bei allen Emails ist der Text das gleiche und einfach abgeschickt, in dem nur angegeben wird, dass man noch warten muss. Seit 21.04. ändert sich d. Sendungsstautus nicht. Laut DHL ist das Paket nur elektr. übermittelt worden und es definitiv nicht sein kann, dass die Lieferung über 10 Tage dauert. Da nur der Absender nachforschen kann, kann ich als Empfänger leider nichts machen. Der Handwerker kann mit sein Arbeit nicht weiter machen, da er die Teile braucht. Ich bereue es so sehr, bei dem Unternehmen was bestellt zu haben. Lieber Paar Euro mehr zahlen und mit kompenenten Mitarbeiter kommunizieren. | {
"text": "\n Lieferung seit 3 Wochen nicht möglich\n \n Ich habe am 09.04.20, 4 Artikeln online bestellt. Lieferzeit stand 2-9 Tage. Betrag in ca. 400€ wurde sofort abgebucht. Die Ware ist bis dato nicht zugestellt worden. Die Mitarbeiter von der Reklamation Hotline sind super unfreundlich. Man bekommt ständig die gleiche Aussage, dass man nachforscht und per email Feedback gibt. Die Emails werden warscheinlich kopiert (bei allen Emails ist der Text das gleiche und einfach abgeschickt, in dem nur angegeben wird, dass man noch warten muss. Seit 21.04. ändert sich d. Sendungsstautus nicht. Laut DHL ist das Paket nur elektr. übermittelt worden und es definitiv nicht sein kann, dass die Lieferung über 10 Tage dauert. Da nur der Absender nachforschen kann, kann ich als Empfänger leider nichts machen. Der Handwerker kann mit sein Arbeit nicht weiter machen, da er die Teile braucht. Ich bereue es so sehr, bei dem Unternehmen was bestellt zu haben. Lieber Paar Euro mehr zahlen und mit kompenenten Mitarbeiter kommunizieren."
} | [
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] | titan230 | null | null | {
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} | false | null | e9415123-083b-4d5c-a42e-01ae26625d80 | null | Default | 2023-03-04T12:12:42.877811 | {
"text_length": 1080
} |
derila kissen ist für mich untauglich daher möchte ich es zurücksenden
Habe das Kissen erhalten und 6 Bezüge die ich nicht bestellt hatte Rechnung und Rüchksendeformular habe ich nicht erhalten. Mein Name : ****** ****** Im Auel 10 53879 Euskirchen E-Mail ******@t-online.de | {
"text": "\n derila kissen ist für mich untauglich daher möchte ich es zurücksenden\n \n Habe das Kissen erhalten und 6 Bezüge die ich nicht bestellt hatte Rechnung und Rüchksendeformular habe ich nicht erhalten. Mein Name : ****** ****** Im Auel 10 53879 Euskirchen E-Mail ******@t-online.de"
} | [
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] | titan230 | null | null | {
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} | false | null | e9440c15-9009-491d-b36a-650d600a60a9 | null | Default | 2023-03-04T12:12:41.461204 | {
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Ich habe vor ca.3Jahre ein 4teieslit Topfset Silit
Ich habe vor ca 3 Jahre ein 4teiliges Silit Topfset gekauft und war bis auf dieDeckel ( die Lüftungschieber fallen fast jedesmal in den Topf sehr zufrieden aber jetzt habe ich ein großes Problem! Der Griff von einen Topf ist total abgebrochen und bei den anderen auch sehr locker.. Jetzt bin ich sehr enttäuscht den ich glaubte hervorragende Qualität gekauft zu haben. Ich würde gerne Ihr Kunde bleiben aber ich weiß nicht den einen Topf muss ich gleich entsorgen und die anderen warscheinlich auch bald. Mit den Verschlüssen musste ich mich auch immer Ärgern! Schade ich habe immer sehr gerne damit gekocht Ich würde mich auf eine Rückmeldung freuen und danke Ihnen im voraus Liebe Grüße ******.****** | {
"text": "\n Ich habe vor ca.3Jahre ein 4teieslit Topfset Silit\n \n Ich habe vor ca 3 Jahre ein 4teiliges Silit Topfset gekauft und war bis auf dieDeckel ( die Lüftungschieber fallen fast jedesmal in den Topf sehr zufrieden aber jetzt habe ich ein großes Problem! Der Griff von einen Topf ist total abgebrochen und bei den anderen auch sehr locker.. Jetzt bin ich sehr enttäuscht den ich glaubte hervorragende Qualität gekauft zu haben. Ich würde gerne Ihr Kunde bleiben aber ich weiß nicht den einen Topf muss ich gleich entsorgen und die anderen warscheinlich auch bald. Mit den Verschlüssen musste ich mich auch immer Ärgern! Schade ich habe immer sehr gerne damit gekocht Ich würde mich auf eine Rückmeldung freuen und danke Ihnen im voraus Liebe Grüße ******.******"
} | [
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] | titan230 | null | null | {
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} | false | null | e9509148-610a-4868-9215-cbafb9d40310 | null | Default | 2023-03-04T12:12:39.992689 | {
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Airwick
Ich habe bereits 2 airwick duftsprüher von der neuen Generation gekauft. Beide sprühen nicht und sind sehr unangenehm von der Tonart. | {
"text": "\n Airwick\n \n Ich habe bereits 2 airwick duftsprüher von der neuen Generation gekauft. Beide sprühen nicht und sind sehr unangenehm von der Tonart."
} | [
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} | false | null | e955a86e-f20f-4981-a3f4-c1178f687a37 | null | Default | 2023-03-04T12:12:43.081468 | {
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Artikel hält nicht was er verspricht/ Rücksendung problematisch
Habe das derila memory foam pillow für meine Ehefrau bestellt. Sie hat Nackenbeschwerden. Das Kissen hilft überhaupt nicht. Ich möchte es zurücksenden. Das klappt leider nicht, da ich schon beim Ausfüllen des Kontaktformulars Schwierigkeiten habe. Mir wird mitgeteilt, dass ich Rubriken ausfüllen müsse, die ich schon längst ausgefüllt habe. Ich kann das Formular nicht absenden. Bin total entnervt. | {
"text": "\n Artikel hält nicht was er verspricht/ Rücksendung problematisch\n \n Habe das derila memory foam pillow für meine Ehefrau bestellt. Sie hat Nackenbeschwerden. Das Kissen hilft überhaupt nicht. Ich möchte es zurücksenden. Das klappt leider nicht, da ich schon beim Ausfüllen des Kontaktformulars Schwierigkeiten habe. Mir wird mitgeteilt, dass ich Rubriken ausfüllen müsse, die ich schon längst ausgefüllt habe. Ich kann das Formular nicht absenden. Bin total entnervt."
} | [
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} | false | null | e955b885-e37f-4f06-b9b9-e6cb580ffa6c | null | Default | 2023-03-04T12:12:41.389677 | {
"text_length": 527
} |
VILEDA Schwammtuch, Zellulose & Baumwolle
Hiermit beanstanden wir ihr neues Vileda Schwammtuch. Dieses Schwammtuch ist gegenüber ihrem alten Schwammtuch sehr flexibel und schlecht zu handhaben. Die Struktur verändert sich bei Gebrauch und man hat das Gefühl, dass das Schwammtuch dünner wie das alte Schwammtuch ist und somit die Handhabung beeinträchtigt. Wir haben dieses Schwammtuch bei ALDI in Kerpen gekauft und werden wahrscheinlich dieses nicht mehr kaufen. Bitte um Ihre Stellungnahme. Mit freundlichen Grüßen Gertraud und ****** ****** (Tel. ******, Fax ******, E-Mail ******@t-online.de | {
"text": "\n VILEDA Schwammtuch, Zellulose & Baumwolle\n \n Hiermit beanstanden wir ihr neues Vileda Schwammtuch. Dieses Schwammtuch ist gegenüber ihrem alten Schwammtuch sehr flexibel und schlecht zu handhaben. Die Struktur verändert sich bei Gebrauch und man hat das Gefühl, dass das Schwammtuch dünner wie das alte Schwammtuch ist und somit die Handhabung beeinträchtigt. Wir haben dieses Schwammtuch bei ALDI in Kerpen gekauft und werden wahrscheinlich dieses nicht mehr kaufen. Bitte um Ihre Stellungnahme. Mit freundlichen Grüßen Gertraud und ****** ****** (Tel. ******, Fax ******, E-Mail ******@t-online.de"
} | [
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] | titan230 | Stellungnahme | argilla | {
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} | false | null | e9606d39-f6e3-43a2-a1f9-e44bb488cb56 | null | Validated | 2023-03-04T12:12:42.730343 | {
"text_length": 660
} |
Schäler abgebrochen
Nach dreimaligen Gebrauch ist die Klinge ohne Druck und Kraft einfach abgebrochen. Dachte mit WMF hätte ich ein hochwertiges Produkt gekauft, denn der Schäler hatte ja auch seinen Preis.Meine Enttäuschung ist groß und im Moment nicht zum weiter empfehlen. Bitte um Stellungsnahme. | {
"text": "\n Schäler abgebrochen\n \n Nach dreimaligen Gebrauch ist die Klinge ohne Druck und Kraft einfach abgebrochen. Dachte mit WMF hätte ich ein hochwertiges Produkt gekauft, denn der Schäler hatte ja auch seinen Preis.Meine Enttäuschung ist groß und im Moment nicht zum weiter empfehlen. Bitte um Stellungsnahme."
} | [
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] | titan230 | null | null | {
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Bruch des Gelenkarmes, links am Motorantrieb
Hallo, am 06.09. 2019 habe ich bei Ihnen eine Gelenkarmmarkise Curve, 4,5x3,5 Meter erhalten. Re Nr.: INV3625697 KD Nr.; C1987016 Auftr. Nr.: SO3116793 jetzt, nach knapp 1 Jahr ist das schöne Stück schon kaputt 1 Gelenkarm ist am oberen Haltepunkt angerissen, so dass die Markise schief ausfährt. Was können wir da machen? Wenn Sie mir eine Emailadresse schicken, kann ich Ihnen 3 Fotos senden. Mit freundlichen Grüßen, ****** ****** Tel.: 05531-140237 | {
"text": "\n Bruch des Gelenkarmes, links am Motorantrieb\n \n Hallo, am 06.09. 2019 habe ich bei Ihnen eine Gelenkarmmarkise Curve, 4,5x3,5 Meter erhalten. Re Nr.: INV3625697 KD Nr.; C1987016 Auftr. Nr.: SO3116793 jetzt, nach knapp 1 Jahr ist das schöne Stück schon kaputt 1 Gelenkarm ist am oberen Haltepunkt angerissen, so dass die Markise schief ausfährt. Was können wir da machen? Wenn Sie mir eine Emailadresse schicken, kann ich Ihnen 3 Fotos senden. Mit freundlichen Grüßen, ****** ****** Tel.: 05531-140237"
} | [
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} | false | null | e96b3067-8925-4bd5-85d8-ea8b8a9a4f1a | null | Default | 2023-03-04T12:12:38.075346 | {
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Kodi Duisburg Aldenrade
Ladenschluss um 18.30 Uhr. Um 17.45 Uhr werden die Sachen schon reingeschoben und man bekommt dem Hinweis : wir schließen gleich! Sehr kundenfreundlich Die Mitarbeiter stehen sehr oft vor der Tür und rauchen, egal ob jemand an der Kasse steht. Fragen werden unfreundlich beantwortet. | {
"text": "\n Kodi Duisburg Aldenrade\n \n Ladenschluss um 18.30 Uhr. Um 17.45 Uhr werden die Sachen schon reingeschoben und man bekommt dem Hinweis : wir schließen gleich! Sehr kundenfreundlich Die Mitarbeiter stehen sehr oft vor der Tür und rauchen, egal ob jemand an der Kasse steht. Fragen werden unfreundlich beantwortet."
} | [
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Tor mittlerweile angekommen fehlende wichtige Bauteile
Mein Tor ist nach fast 3 Monaten endlich angekommen, jedoch wertlos es fehlen 2 wichtige Bauteile die Sturzblende mit Abdichtung und die Distanzschiene. Habe hunderte von e-mails geschrieben sie sollen mir die fehlenden Teile liefern, bekommt man keine Antwort Telefonnummer stimmt gar nicht ist auch nicht raus zu bekommen ! | {
"text": "\n Tor mittlerweile angekommen fehlende wichtige Bauteile\n \n Mein Tor ist nach fast 3 Monaten endlich angekommen, jedoch wertlos es fehlen 2 wichtige Bauteile die Sturzblende mit Abdichtung und die Distanzschiene. Habe hunderte von e-mails geschrieben sie sollen mir die fehlenden Teile liefern, bekommt man keine Antwort Telefonnummer stimmt gar nicht ist auch nicht raus zu bekommen !"
} | [
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} | false | null | e98b1ac5-f3f8-4e87-9505-e8f1bf5e0e4a | null | Default | 2023-03-04T12:12:39.690535 | {
"text_length": 444
} |
Persil 4 in 1 Discs 42 Wäschen
Ich habe mir 2 Packungen Persil 4in1 Discs 42 wäschen gekauft. Nun muss ich leider feststellen das sich die Discs nicht auflösen und so meine Wäsche mit den Plasteresten verklebt wurde. Bei der ersten Maschine dachte ich noch, naja kann mal ein defekter Discs dabei gewesen sein. Nun habe ich aber bereits 4 Maschinen gewaschen und es ist bei jeder Wäsche so.Das ist mir dann doch etwas zu krass. nun frage ich Sie, gibt es eine andere Möglichkeit damit umzugehen. Denn ich habe ja noch sehr viele Discs, genau genommen 80 Stück. Über eine Antwort würde ich mich freuen und verbleibe bis dahin mit freundlichen Grüßen ****** ****** | {
"text": "\n Persil 4 in 1 Discs 42 Wäschen\n \n Ich habe mir 2 Packungen Persil 4in1 Discs 42 wäschen gekauft. Nun muss ich leider feststellen das sich die Discs nicht auflösen und so meine Wäsche mit den Plasteresten verklebt wurde. Bei der ersten Maschine dachte ich noch, naja kann mal ein defekter Discs dabei gewesen sein. Nun habe ich aber bereits 4 Maschinen gewaschen und es ist bei jeder Wäsche so.Das ist mir dann doch etwas zu krass. nun frage ich Sie, gibt es eine andere Möglichkeit damit umzugehen. Denn ich habe ja noch sehr viele Discs, genau genommen 80 Stück. Über eine Antwort würde ich mich freuen und verbleibe bis dahin mit freundlichen Grüßen ****** ******"
} | [
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] | titan230 | null | null | {
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} | false | null | e9984c78-96b1-4341-b986-b4f3de6f4308 | null | Default | 2023-03-04T12:12:41.876259 | {
"text_length": 727
} |
Gewürz Mühle
Wir haben ihre Gewürz Mühlen und eigentlich sind wir damit auch sehr zu Frieden aber mit dem WMF Curry Gewürz haben wir damit Probleme. Es sind schon 2 Mühlen kaputt gegangen aber nur die wo ihr Gewürze drin war. | {
"text": "\n Gewürz Mühle\n \n Wir haben ihre Gewürz Mühlen und eigentlich sind wir damit auch sehr zu Frieden aber mit dem WMF Curry Gewürz haben wir damit Probleme. Es sind schon 2 Mühlen kaputt gegangen aber nur die wo ihr Gewürze drin war."
} | [
{
"label": "Kundenbeschwerde",
"score": 0.0934012924476292
},
{
"label": "Produktauskunft",
"score": 0.07495223261703876
},
{
"label": "Reparatur",
"score": 0.05656355548242351
},
{
"label": "Storno",
"score": 0.0557170252379256
},
{
"label": "Austausch",
"score": 0.047019185371250244
},
{
"label": "Gutscheinannahme",
"score": 0.04668039209821308
},
{
"label": "Rückgabe",
"score": 0.040366232048758076
},
{
"label": "Stellungnahme",
"score": 0.0360059981069126
},
{
"label": "Vertragskorrektur",
"score": 0.027740710573311175
},
{
"label": "Preisreduktion",
"score": 0.02739441994551189
},
{
"label": "Versicherungsauskunft",
"score": 0.026923416420959488
},
{
"label": "Terminvereinbarung",
"score": 0.02588406571736894
},
{
"label": "Vertragskündigung",
"score": 0.023093581388463777
},
{
"label": "Umtausch",
"score": 0.02303290063680423
},
{
"label": "Kontogutschrift",
"score": 0.02193133464847405
},
{
"label": "Reklamation",
"score": 0.021665160094641013
},
{
"label": "Lieferverzug",
"score": 0.021658472530094088
},
{
"label": "Information",
"score": 0.020699123915938873
},
{
"label": "Kundenlob",
"score": 0.02019499508603424
},
{
"label": "Abrechnung",
"score": 0.019737748651858716
},
{
"label": "Kontoreaktivierung",
"score": 0.019251372537796976
},
{
"label": "Mitarbeiterbeschwerde",
"score": 0.018188260298128478
},
{
"label": "Lieferung",
"score": 0.017620865197044235
},
{
"label": "Lieferung",
"score": 0.017620861848771218
},
{
"label": "Erstattung",
"score": 0.017539505946707137
},
{
"label": "Fundbüro",
"score": 0.016790720063606036
},
{
"label": "Preisauskunft",
"score": 0.01678826453886144
},
{
"label": "Arztanerkennung",
"score": 0.015849693459767444
},
{
"label": "Anzeige",
"score": 0.015425226350783703
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{
"label": "Kontakt-Unterlassung",
"score": 0.015361341983652086
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{
"label": "Abo-Kündigung",
"score": 0.015273069641231258
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{
"label": "Kontoschließung",
"score": 0.014056714089800392
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{
"label": "Fahrplanauskunft",
"score": 0.013731766726891139
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{
"label": "Ticketauskunft",
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{
"label": "Mahnung",
"score": 0.01337294061563033
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{
"label": "Vertragsabschluss",
"score": 0.011539453253280919
},
{
"label": "Aufwandsentschädigung",
"score": 0.010580953937926636
},
{
"label": "Rechnungsausstellung",
"score": 0.0067985777141591945
}
] | titan230 | null | null | {
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Thermobecher hält nicht mehr warm ..wird außen heiß
Habe den großen Thermobecher von emsa travel mug 360 ml ...leider hält er seit kurzem die Wärme nicht mehr richtig ...außen wird der Becher sehr warm ....ich bin sehr traurig und enttäuscht....es wäre sehr schön wenn ich was von emsa hören würde ... | {
"text": "\n Thermobecher hält nicht mehr warm ..wird außen heiß\n \n Habe den großen Thermobecher von emsa travel mug 360 ml ...leider hält er seit kurzem die Wärme nicht mehr richtig ...außen wird der Becher sehr warm ....ich bin sehr traurig und enttäuscht....es wäre sehr schön wenn ich was von emsa hören würde ..."
} | [
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} | false | null | e9b1d37b-a428-44e0-939e-b4f32d0d5771 | null | Default | 2023-03-04T12:12:39.248626 | {
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2 Dellen Eingebeult
Rewisionsdecke hat 2 Dellen wahrscheinlich ein Transportschaden der von außen nicht sichtbar war habe schon mit einen Kollegen telefoniert | {
"text": "\n 2 Dellen Eingebeult\n \n Rewisionsdecke hat 2 Dellen wahrscheinlich ein Transportschaden der von außen nicht sichtbar war habe schon mit einen Kollegen telefoniert"
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} | false | null | e9bcdcee-e114-4a5f-a9dd-f8c162e28da4 | null | Default | 2023-03-04T12:12:39.840659 | {
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keinen Mist mehr wie Katalog
Hallo, Kundennummer 168.208.24 ich möchte aus Umweltgründen keinen Katalog mehr zugesandt bekommen. Wenn ich etwas benötige, werde ich es garantiert nicht hier bestellen. Warum.......ich habe für jemand eine Rechnung bezahlt und dann den Scheiß Katalog bekommen; Mit Sicherheit wird die Adresse weitergegeben, ebenso die E-Mail Adresse (ohne Angabe einer gültigen Mail Adresse kann ich den Mist nicht abbestellen. Für die die es nicht Wissen das Wichtigste zum Adresshandel in Kürze "Der Adresshandel dient im Wesentlichen dem Direktmarketing und soll den Kundenstamm der kaufenden Unternehmen erweitern. Es ist grundsätzlich zulässig, Kundenadressen zu verkaufen oder zu kaufen. § 28 Bundesdatenschutzgesetz gestattet diese Vorgänge unter Vorgabe der Erfüllung von berechtigten Geschäftszwecken. Die Einwilligung des Betroffenen ist dabei in aller Regel nicht vonnöten, sofern die geschäftlichen Interessen deren Eigeninteressen überwiegen oder die Daten öffentlich zugänglich sind." Und dann das beste wird unter Umweltschutz angegeben Zitat "Damit die Müllberge nicht weiter wachsen, führen Sie die Verpackungen bitte getrennt vom Hausmüll, nach Ihrer örtlichen Regelung der Wiederverwertung zu" Hier wird das wachsen der Müllberge gefördert. Danke Mit unfreundlichem Gruß | {
"text": "\n keinen Mist mehr wie Katalog\n \n Hallo, Kundennummer 168.208.24 ich möchte aus Umweltgründen keinen Katalog mehr zugesandt bekommen. Wenn ich etwas benötige, werde ich es garantiert nicht hier bestellen. Warum.......ich habe für jemand eine Rechnung bezahlt und dann den Scheiß Katalog bekommen; Mit Sicherheit wird die Adresse weitergegeben, ebenso die E-Mail Adresse (ohne Angabe einer gültigen Mail Adresse kann ich den Mist nicht abbestellen. Für die die es nicht Wissen das Wichtigste zum Adresshandel in Kürze \"Der Adresshandel dient im Wesentlichen dem Direktmarketing und soll den Kundenstamm der kaufenden Unternehmen erweitern. Es ist grundsätzlich zulässig, Kundenadressen zu verkaufen oder zu kaufen. § 28 Bundesdatenschutzgesetz gestattet diese Vorgänge unter Vorgabe der Erfüllung von berechtigten Geschäftszwecken. Die Einwilligung des Betroffenen ist dabei in aller Regel nicht vonnöten, sofern die geschäftlichen Interessen deren Eigeninteressen überwiegen oder die Daten öffentlich zugänglich sind.\" Und dann das beste wird unter Umweltschutz angegeben Zitat \"Damit die Müllberge nicht weiter wachsen, führen Sie die Verpackungen bitte getrennt vom Hausmüll, nach Ihrer örtlichen Regelung der Wiederverwertung zu\" Hier wird das wachsen der Müllberge gefördert. Danke Mit unfreundlichem Gruß"
} | [
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} | false | null | e9bff7f9-1ce0-47a9-b132-efda83c9c917 | null | Default | 2023-03-04T12:12:40.773315 | {
"text_length": 1376
} |
Farbe löst sich...
Hallo. Ich habe Mitte Dezember 2019 eine emsa isolierkanne Campo in altrosa gekauft. War bisher super zufrieden. Nun bilden sich am Rand Bläschen und die rosa Farbe geht ab. Obwohl ich nur mit einem weichen Tuch die Kanne gesäubert habe. Das darf nicht sein..und Nu? Ich hätte gerne Ersatz. | {
"text": "\n Farbe löst sich...\n \n Hallo. Ich habe Mitte Dezember 2019 eine emsa isolierkanne Campo in altrosa gekauft. War bisher super zufrieden. Nun bilden sich am Rand Bläschen und die rosa Farbe geht ab. Obwohl ich nur mit einem weichen Tuch die Kanne gesäubert habe. Das darf nicht sein..und Nu? Ich hätte gerne Ersatz."
} | [
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] | titan230 | null | null | {
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} | false | null | e9c113b0-4d79-4bad-8ee1-162fac6439d6 | null | Default | 2023-03-04T12:12:39.409145 | {
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} |
Keine Stornierung
Nach einer online Bestellung sofort via Mail sofort storniert. Als Antwort kam daß die Ware bereits in den Versand ist und keine Stornierung mehr möglich ist. Ein unglaubliches Verhalten des Kundendienstes. | {
"text": "\n Keine Stornierung\n \n Nach einer online Bestellung sofort via Mail sofort storniert. Als Antwort kam daß die Ware bereits in den Versand ist und keine Stornierung mehr möglich ist. Ein unglaubliches Verhalten des Kundendienstes."
} | [
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] | titan230 | null | null | {
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1Kissen,1 Bezug bestellt, 5 Kissen ohne Einblick in den Warenkorb. Keine Rücksendeadresse.
Ich bestellte 1Kissen und 1Bezug.Beim Zahlvorgang hatte ich plötzlich noch 4 weitere Kissen, direkt mit Rechnung, ohne dass ich zuvor Einblick in den Warenkorb erhalten hatte. Einen Retourenschein, geschweige denn die Adresse der heimtückischen Firma, gibt es nicht. Ich bezahle an KLARNA nur 1 Kissen u. 1 Bezug. Würde ja die 4 Kissen zurücksenden, aber WOHIN? | {
"text": "\n 1Kissen,1 Bezug bestellt, 5 Kissen ohne Einblick in den Warenkorb. Keine Rücksendeadresse.\n \n Ich bestellte 1Kissen und 1Bezug.Beim Zahlvorgang hatte ich plötzlich noch 4 weitere Kissen, direkt mit Rechnung, ohne dass ich zuvor Einblick in den Warenkorb erhalten hatte. Einen Retourenschein, geschweige denn die Adresse der heimtückischen Firma, gibt es nicht. Ich bezahle an KLARNA nur 1 Kissen u. 1 Bezug. Würde ja die 4 Kissen zurücksenden, aber WOHIN?"
} | [
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] | titan230 | null | null | {
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} | false | null | e9f0cb06-2551-4321-996f-76cde436f9cd | null | Default | 2023-03-04T12:12:41.507056 | {
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Vobaurollade bleibt beim ablassen links hängen
Beim ablassen der Vorbaurollade bleibt die linke seite im letzten drittel hängen darauf habe ich den Roladendeckel aufgemacht und festgestellt das auf der linken seite das fürungsdreieck was als rutsche für die Lamellen dient fällt so das beim ablassen die Lamellen an der Führungsschine hängen bleiben auf der rechten seite ist es vorhanden | {
"text": "\n Vobaurollade bleibt beim ablassen links hängen\n \n Beim ablassen der Vorbaurollade bleibt die linke seite im letzten drittel hängen darauf habe ich den Roladendeckel aufgemacht und festgestellt das auf der linken seite das fürungsdreieck was als rutsche für die Lamellen dient fällt so das beim ablassen die Lamellen an der Führungsschine hängen bleiben auf der rechten seite ist es vorhanden"
} | [
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} | false | null | e9f109a8-f1cf-4c46-a740-aa6fcb01a3fa | null | Default | 2023-03-04T12:12:38.010328 | {
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} |
Reklamation
Hallo, ich hatte schon mal mit ihnen kontakt aufgenommen. Da habe ich meine Rechnung nicht mehr gefunden. Doch nach langem suchen habe ich gefunden. | {
"text": "\n Reklamation\n \n Hallo, ich hatte schon mal mit ihnen kontakt aufgenommen. Da habe ich meine Rechnung nicht mehr gefunden. Doch nach langem suchen habe ich gefunden."
} | [
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} | false | null | e9f62639-257d-4fa5-92f7-e7f83963d9c4 | null | Default | 2023-03-04T12:12:41.114695 | {
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} |
Katastrophales Antwortverhalten
Am 8. Juli löste ich eine Bestellung aus. Da aus einer Ratenzahlung ein Betrag überfällig war, wurde die Bestellung gesperrt… Betrag wurde von mir per Echtzeitüberweisung getätigt, dennoch höre ich hinsichtlich meiner Bestellung nichts mehr…. Erbat mehrfach Stellungnahme bzw. aktuellen Kontoauszug… Heute - am 24. Juli - kommt der Kontoauszug! Zur offenen Bestellung jedoch nichts! Die scheinen es sich leisten zu können! Für mich war das die letzte Bestellung bei Loberon… | {
"text": "\n Katastrophales Antwortverhalten\n \n Am 8. Juli löste ich eine Bestellung aus. Da aus einer Ratenzahlung ein Betrag überfällig war, wurde die Bestellung gesperrt… Betrag wurde von mir per Echtzeitüberweisung getätigt, dennoch höre ich hinsichtlich meiner Bestellung nichts mehr…. Erbat mehrfach Stellungnahme bzw. aktuellen Kontoauszug… Heute - am 24. Juli - kommt der Kontoauszug! Zur offenen Bestellung jedoch nichts! Die scheinen es sich leisten zu können! Für mich war das die letzte Bestellung bei Loberon…"
} | [
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} | false | null | e9f6c368-55c2-4bd1-9b19-a4837543c00b | null | Default | 2023-03-04T12:12:41.062601 | {
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Vileda Steam Dampfmop / Reklamation
Hallo, ich habe im Oktober 2020 einen neuen Vileda Dampfmop gekauft, da mein „alter“ den Geist aufgegeben hat. Jetzt ist dasselbe Problem bei dem „neuen“ Mop wieder aufgetreten. Das Licht leuchtet grün, Wasser ist im Tank, aber es kommt kein Dampf. Entkalken funktioniert auch nicht. Was kann ich hier noch tun? viele Grüße J. ****** | {
"text": "\n Vileda Steam Dampfmop / Reklamation\n \n Hallo, ich habe im Oktober 2020 einen neuen Vileda Dampfmop gekauft, da mein „alter“ den Geist aufgegeben hat. Jetzt ist dasselbe Problem bei dem „neuen“ Mop wieder aufgetreten. Das Licht leuchtet grün, Wasser ist im Tank, aber es kommt kein Dampf. Entkalken funktioniert auch nicht. Was kann ich hier noch tun? viele Grüße J. ******"
} | [
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] | titan230 | null | null | {
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