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Classify the input using one of these labels: neutral, positive, and negative.
@AmericanAir well its been over 4 hours now and still no one has picked up try paying overtime and bring in more people
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@USAirways thanks. If you have another method also that would be nice. Appears to be a design flaw
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@JetBlue such a bummer. But I understand it's a business deal. Thanks for answering me! Much less sad now.
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@AmericanAir sorry so Late Flight, responded to your DM.
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@SouthwestAir when is the next flight with free cocktails ?
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@USAirways great job today from your team with a challenging weather delay on flight 1925 out of Charlotte. #travel #friendlyteam
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@USAirways and I can't get through on any phones
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@VirginAmerica on iPad and iPhone, clicking the CHECKIN link in the email I received at 24hrs before flight
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@SouthwestAir is it possible to add travel arranged by my employer to my upcoming travel? I can retrieve a reservation, but that's it.
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@united I see. Thanks for explaining.
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@AmericanAir are you anticipating weather-reLate Flightd Cancelled Flightations for afternoon departures out of AUS today?
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@united Pleased to be a Premier Platinum
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@united how about plowing the snow at a gate before the plane arrives so we don't sit for 45 minutes after an 8 hr flight.... Fail
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@united. It's not my first time flying to the US. I have medical info. Looking for practical like my adapted seat cushion allowed on?
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@JetBlue sis and 16 month old nephew are. Last nights flight and this am mega delayed. Now this evening's is starting w delays. Why?
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@united they wouldn't let me on. Real nice of you! Just love your awesome service. And U have 2 people working this customer service line..
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@USAirways Frustrating days!No flights home, changed airlines. Thank you PHL USAirway employees & @united for help getting me back to IAH.
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@AmericanAir Thank You! CC: @packermama1
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@JetBlue thanks so much!
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@JetBlue no, but we're on the flight leaving from Boston to Seattle right now. :) flight 597
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@AmericanAir @americanairlines #BQONPA flight #1641 delayed from POS-MIA, missed #2214 MIA- ATL need seat on last flight to ATL.
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@USAirways Lilly M in SJU check in is fabulous!
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@SouthwestAir to start 2xdaily #B737-700 flights from #Columbus OH to #Boston @BostonLogan on 8AUG #avgeek
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@JetBlue Thanks for the instant reply, and for still doing first bag free (so important)!
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@united I interviewed yesterday as a flight attendant I was the last person the recruiter said they lost my file n came back to interview me
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@united your "Airserv" contractors aren't worth a wet damn. 30min Late Flight, still not done w bags on UA1566. They made checkin a calamity.
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@SouthwestAir I can go. I want to badly!!!! I don't know how to DM. Can I e-mail you? Help!!! wmn4life@hotmail.com
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@united thanks
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@JetBlue Statement on #Lufthansa Incentive Offer - Digital Journal http://t.co/GqP69g9ZGW
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@AmericanAir Heard back at 7:30 am today, was put on flight tomorrow AM, arriving home at 4 pm. Meaning I'd have to take a 2nd day off work.
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@AmericanAir By "answering as fast as they can", you mean hanging up on every call?
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@SouthwestAir thank you for integrating with Passbook on iOS, it all works so much better now!!!
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@united What does DM the confirmation @ mean???
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@USAirways it a change fee request from a month ago. after one hour on phone with your team, I?™m told 120 day backlog. Awful.
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@JetBlue we are trying to go as far away from King'sCollegeLondon as possible for charity today. Would you help us ? #jailbreak #RAG
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@SouthwestAir flight #211pilot spilled his tea on the radio! Yay for delays! Almost an hour now!
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@USAirways Handled. I found tkt on floor dropped by someone. No way - I?™m in wheelchair - to get to podium.
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@USAirways I tried reaching out to you guys I'm running out time and patience I just want my flight to be honor and I want a confirmation!
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@SouthwestAir left behind iPad Air on flight 505 from Bradley to BWI, plane had already left by the time I realized. Can you possibly help?
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@SouthwestAir the agents werenot helpful told me I would have to pay 2chng even though I Tld them going2 bwi whch is part of trvl advsry
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@JetBlue quick question, to pay for a second bag, do I have to do it online or can I do it at the airport?
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@USAirways BF has been stuck in CLT all day. Is the lounge offering free "This weather sucks & we all want to cry" tequila shots?
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@SouthwestAir Received awesome phone help from Jim today. Helped me switch around flights booked with points.
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@JetBlue I will. Thank you!
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@USAirways Only for one flight, though. The 2nd leg my kids are sitting scattered about the aircraft.
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@VirginAmerica was wondering if you guys recieved my dm and we're able to potentially respond asap
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@United flight experiences R often frustrating, but 2day on UA5184 from CHI to WPG flight attendant April was #amazing! She's 1 of the best!
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@SouthwestAir I would love to go to the Atlanta show ?™¥ï¸?
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@united look at this beauty ???? dc 10 united airlines ???? http://t.co/MvYoizRPdE
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@united the aircraft closest to gate was for the other flight and the one closest to our gate was going to Chicago.
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@united searched for mileage tickets to BOM couldn't find a single one is saver awards - I see how you play. Earn miles but can't use them.
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@AmericanAir thank you AA, this is how I always start my vacations http://t.co/dzKc3auZU9
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@SouthwestAir Pls Help Baby Hannah get the life saving surgeries she requires.She needs your help.Pls Donate/RT http://t.co/v4ZVUGMkJw
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@united Yes, they did. Must have fixed the broken ramp. Thanks!
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@SouthwestAir I urgently need two receipts sent but CS is closed. Can you help?
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@SouthwestAir a nice trip back home after a looong vaca ???Šð?Œ´ http://t.co/9TRvfnCedL
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@USAirways @AmericanAir - Can flight #415 get the paperwork inputted?? We should have taken off an hour .. #sittingontheplane #hungry
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@SouthwestAir you are the #Official airlines of #DivadaPouch aka #ThePoopQueen http://t.co/XXY2d2iMnP
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@JetBlue Thank you Alicia! #ExceptionalService
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@JetBlue Hello we are doing a world record attempt on the amount of ball point pens in a collection please could you help with a pen?
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@united This link in your tweet goes to someone's internal email -> http://t.co/ZksX79itdN...... Probably one of your 3rd party IT contracts
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@USAirways never flying with you guys again. Extremely disorganized and too many delays.
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@virginamerica Any way to change from Main Cabin to Main Cabin Select (on same flight) without paying a change fee penalty?
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@JetBlue are @AskAmex Amex Plat holders provided access or a credit in the Airspace Lounge in JKF?
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@united again, you said to go take the time to go there, knowing what the issue was, and knowing you won?™t fix it.
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@USAirways I just hope that pilot had a good day off
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@USAirways i ve been told that you get a percentage on every plastic bottle that is sold around yout departure section...turn up the heat
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@united :take note of this great example of @JetBlue actually making good for an extremely inconvenient situation. http://t.co/t3Gnk2N7LD
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@united no, didn't notice I was 38A until start of boarding. Assumed I was 8E. By time boarding started, GAs had cleared standbys, full flt
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@SouthwestAir any idea on flights to Nashville tomorrow being clear or Cancelled Flightled
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@united No wonder the cabin is filthy. #badservice
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@united @ShulemStern @gg8929 Raise a dispute with your cc provider and they will hopefully clear it for you.
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@JetBlue things happen it's ok just wish I was on the beach and not in the airport
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@AmericanAir Was not on board you today just watched report unfold on Twitter but still am very proud!
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@USAirways @traveloneworld .. Utterly frustrated after 4 hours on hold call was disconnected. I need to amend a Flight Booking Problems. HELP! OW Emerald
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@USAirways No worries I was able to read @stephenrodrick entire book while holding. #TheMagicalStranger
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@AmericanAir - answer the phones. Trying to change a reservation and haven't been able to get a human to pick up in two days.
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Why @JetBlue let someone from black Twitter in their multimedia department?
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@united I didn't have time to take my wet clothes/suit back to the airport and wasn't going to pay for another cab to do so.
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@AmericanAir hung up on now many times trying to cal 8004337300 crazy
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@JetBlue Offering Special Fares to @GoPureGrenada @discovergrenada http://t.co/MBcEhCSZX3 @CaribbeJan @islandexpert http://t.co/2Zm4jkAlZl
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@SouthwestAir I have a voucher w swa that expires 4/10. An extension would be a lot of luv
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@united well, considering every agent before claimed they were unable to help with everything else, why waste more time to hear 'call corp'
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@JetBlue Can't view seat selection/change seat for flight tomorrow. Can you look into this?
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@SouthwestAir how about some sweet promo code to help me visit my family!!!.... Please!!!... Lol
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@united you really need a better system for handling Cancelled Flightled flights http://t.co/3uBCoAsyws
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@JetBlue Airways Corporation (JBLU) loses -0.06% on news that @JetBlue Airways ... - WallStreet Scope http://t.co/oFW4A8b5WS
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@JetBlue Touchdown JFK! Well done pilots of JetBlue Flight 226! #JetBlueRocks
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@united Thank you for the cheese platter and abundance of entertainment options. Time just flew by.
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@SouthwestAir yes. Thank you. Oct 25-oct 31
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@united good morning, any first class upgrades available for ua1619 Feb 25 rsw to ewr? I need 4 seats please
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@JetBlue, why must you always delay my Late Flight night Orlando flights? ????
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@JetBlue I hope so. The plane does appear to be leaving a nearby terminal for our gate.
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@USAirways also, can you explain why, when I checked in, on the US Airways site, & picked "Standby for 1st" I was not put on the list?
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@SouthwestAir love how you hold flight 2851 in PHX for Late Flight passengers and make us all over an hour Late Flight. Great job.
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@united thank you! My second flight I already got bumped up to 1st! Love it!
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@AmericanAir You can't even get someone on the phone. Great story for the media.
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#nothelpful MT @AmericanAir: Our call volume is extremely high today. Our apologies. Please continue contacting Reservations for assistance.
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@USAirways oh I got right through to an agent. They just kept putting me on hold and still didn't fix the problem
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@SouthwestAir Your crew on 3138 is doing a great job of keeping everyone informed during the delays #givethemraises
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