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Classify the input using one of these labels: neutral, positive, and negative. | @united pls follow for DM | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united ah, that would explain why crew didn't seem particularly distressed when we pointed it out. It was a little startling at first. | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | ?united: @4geiger It looks like form the photo that something burst out of your luggage. Is this correct? ^JH?? always blame the customer | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united no way one person is working entire security checkpoint in EWR ???? | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united you guys are horrible! First we get stuck in the snow for a hr in ewr now sitting in cmh saying it could be 30min for a gate | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united the hotel you sent us to wouldnt take the voucher. Our flight was delayed, then Cancelled Flightled, then delayed again. 32 hours and counting | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united last week we also had maintenance issues and a flat tire. Another flight last week was Cancelled Flighted. Your track record is the WORST! | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united any chance you could help rebook?? My flight Cancelled Flightled | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united you really need a better system for handling Cancelled Flightled flights http://t.co/3uBCoAsyws | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united same day flights | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united Nicole at Quito airport took great care of us this week. Handled lost baggage, seat changes. Very professional/nice. Pat her back. | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @united apparently sleeping in B terminal wasn't the worst situation. Someone told other UA passengers they had to sleep at baggage claim. | negative |
Classify the input using one of these labels: neutral, positive, and negative. | Very quick! TY. @united: @auciello I am sorry to hear this. Can you please follow and DM me the details of what transpired? ^JH | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @United why can't you have an English/Spanish rep call me so we can locate my bag and resolve this issue? | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united just did! Thank you! | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @united, fuck you and your closed premier access lines at ORD. Probably gonna miss my flight...Start treating your customers better. | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united I am - thank you! | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @united sister & BIL stuck in Detroit desperately need to be in Florida flying w/ @USAirways is there anything you can do? | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united I just sent to you. | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united A day Late Flightr, one delayed & one Cancelled Flightled flight, I'm at a gate with no seat assign. Lots of standby ppl also waiting. | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united wifi wasn't working onboard.Alerted attendant re socket.You sent me to a hotel for 24 hours with 7$ Vouchers??no wifi at hotel | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united Thank you but the person in Houston could only get me a flight routing through Newark, NJ and I'm going to SFO | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @united you a bish | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united it can't be delivered. It has to be held there for me to cross the border to pick up. Please don't try to deliver. | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united My bag reference ID number is IND43728M. Thanks for looking at it. | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @united @suntoshi I still like you united airlines | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @united still missing my luggage, was promised someone would call, no call so far, flight from Shanghai to DC with connecting flight in ORD | negative |
Classify the input using one of these labels: neutral, positive, and negative. | Sorry, @united. I accidentally popuLate Flightd with you instead of @USAirways. Can't wait 'til "U" are the only "U" in the sky. #NewAmericanStinks | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united you told me you changed my flight and im in the ottawa airport and AC cant find my reservation! Whats wrong with you | negative |
Classify the input using one of these labels: neutral, positive, and negative. | .@united I wouldn't describe feces sprinkled in your bathroom as an inconvenience. To help, you might find my baggage you lost & return it. | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united and the fact that we were treated disrespectfully and lied to by members of your airline that claims to strive for the best | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united nice. I wonder how you pick who to respond to? Maybe only happy customers are easier. I wonder how many of those you have left. | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united averaging 200 minute wait times tonight or what? I've gotten no help from you tonight. | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united what's with the layover in Canada from the UA125? Is that scheduled? | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united - you sure missed the mark on tonight's redeye from LAX to Chicago. What a mess! You can do better! | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united we just left @flySFO (delayed). http://t.co/XzBAjMiekx | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united Just sent a DM. Thank you for the acknowledgment. | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @united I'm a first time solo female traveller and it's pretty scary being in a foreign place not knowing where your belongings are... | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united somehow I knew that you'd wait until I was airborne to respond. #hacks #jokers #neveragain. | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united has been showing the same tone deaf video for all these years about how "wifi is coming!" Hah.Not before I leave. @VirginAmerica ftw | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united thank you! Much appreciation for your help. | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @united Phone | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united 25 minute hold is 1 hr. 25 min. @ABC11_WTVD | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united screwed up our reservation- they assigned a new # to just one of us & when they changed our flight, only changed the original #. | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united if I was rebooked do I have to pick up my luggage? | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united I am following - you need to follow me for DM? | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united not a good day to fly u, two delayed flights still on plane at Ewr waiting over 1,5 hours for gate get to gate no gate agent. | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united such a relaxing space for a drink before my flight! (at @United Global First Lounge) https://t.co/j4cj0lrF2d http://t.co/dTLGUQ1kAk | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @united 30 of us on flight 1750 trying to get to tel aviv that is trying to take off right now with out us so cruel. Next flight is 350pm | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united I see several economy plus can you put us in those. We don't have to be seated together | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united has once again earned a place as the worst airline in the business | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united I'm trying your WiFi on UA1616. But sorry it really slow. Even #Spotify lagging and that isn't a hard stream. | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united Not until tomorrow night. And the hotel voucher had higher rate than travelocity Not loving cost, but hard working staff | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united After all I have been through on this trip, can you get me on another airline home? | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united OMG!!! you just bumped me off the last flight. Can this get any worse. | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united why do you hire POS pilots? Thanks for ruining my trip and not allowing me to see my buddy as he turns 30. #unitedsucksdick | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united what's the best way to get your tickets? Print off at home or go to check in desk? | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united nope I gave up - maybe they'll deliver it | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united Thanks for the upgrade- please try to get my company to approve more business class travel. | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @united Hubby made it by the skin of his teeth! :) | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @united 1st u delay my flight for mechanical failure,then 2 hrs on the runway, & 13 hrs Late Flightr I'm still here with a lost bag & no resolution | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united I have requested upgrade for EWR BOM flight, end of May. Miles + copay. When will i know if I am upgraded? | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united Additionally, my husband paid for tv service & it stopped working about halfway through the flight. | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united following | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united please update what is going to happen to passengers now that flt ua14 has been Cancelled Flightled | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united could really use your help getting our bags at IAD. We're headed to YOW but now going to YXU | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united It appears there are six flights to Calgary tomorrow is this correct? | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united do u serve peanuts/nuts on yr flights yr policies r confusing contradictory advice Pls help #Anaphylaxis,will u ask those 2 refrain? | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united Still do not have my bag, it's in the CLT airport. Was originally told I would have it by 2pm. | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united Can you help me get a flight out tonight to Houston?Just don't want to be stuck here till Monday with all this bad weather moving in | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united I was on UA1069 today and left my sunglasses in seat 26F. Please help me get them back! #UnitedAirlines | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united congratulations united. Fail again. Sky at a gate with a plane full of people waiting on 2. Weather gets worse now we can't leave. | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united that's great! pls let me know when u start! | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @united thanks ... not sure arranged move to the earlier flight but I'm at the gate with a seat assignment. Super nice agent at gate C4 ORD | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @united quality work going on here. http://t.co/9xbO5daKaK | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united Charging $6500 for biz flight to UK = somewhat egregious. Charging $3 on top for a Sam Adams draft at the United Club is usurious. | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united After an hour+ wait, my issue is resolved. I did contact customer service to comment on the wait time. Thanks for contacting me. | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @united Yes, they did. Must have fixed the broken ramp. Thanks! | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @united hey, I missed my outbound flight - can I still use my return ticket? | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united Hello we are doing a world record attempt on the amount of ball point pens in a collection please could you help with a pen? | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united Kurt and the crew on UA1745 were amazing today. They made my son's birthday with their kindness. Hope to fly with them again soon! | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @united also checked email you have on file for me and it is correct | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united no bag tagging, led to many people backing up the aisle to front with bags | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united as a million miler with UA, and flying almost every week I observe gate and flight crews committed to good operations | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @united call wait times are over 20 minutes and airport wait times are longer | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united Such as deodorant, shampoo, toothpaste. Seems like that would be limited to 70oz, correct? | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united please don't take my membership away :( | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united I JUST ASKED MY BOYFRIEND TO PROM OVER THE LOUDSPEAKER ON FLIGHT 494 HE SAID YES!!!! BEST DAY EVER!!! THANK U SO MUCH!!!!!! | positive |
Classify the input using one of these labels: neutral, positive, and negative. | So appreciated! @united | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @united Hmmm...seems like this could be something to be changed to be more #flyerfriendly. | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @united No problem just follow me back so I can! Thank you! | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @united this flight has been amazing. This is the best flight I have ever been on I am not kidding. Service is INCREDIBLE! | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @united who is in charge of making decisions over there? Cancelled Flightling flight UA1150 was unacceptable. I should be in #Belize right now. | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united the upgrade to first class was a nice way to fix your earlier mistake. Thank you! | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @united ruined my day & start trip SFO to GIG. both legs changed, lost my paid upgrade & 200 1st class seat & moved me from Econ + to Econ | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united Hi there, looks like my connection is delayed too so I'll make it. Thanks! | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @united flight just Cancelled Flightled. This is ridiculous | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united Home is Calgary can you get us there without the added expense of accommodations and meals. | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united thank you for taking care of my mom and reFlight Booking Problems her flight in phl. | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @united stuck in DC trying to get to Denver. The engine shut down twice on us at the terminal. Got any available flights for me? | negative |