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Classify the input using one of these labels: neutral, positive, and negative.
@united 1632 was phenomenal frm gate (SEA) to gate (IAD)
positive
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.@united Thanks. Hopefully this is easily resolved.
positive
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@united I'm aware, I fly a lot :) Just sad I had to change my shoes (boots), ha! #HappyFlight
neutral
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@united I will. Thanks.
positive
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@united They finally gave in a let him on. After they threatened to send him back to Vegas on coach. Thnx.
positive
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@united and a husband.
neutral
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@united Friend at O'Hare and can't get on flight bc they say no proof he bought 1st class tkt. He has boarding pass.
negative
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@united Hello United. You should take care of your call center in Mexico City Office. Terrible attitude from the lady who was helping me.
negative
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@united I'm glad 1K means something, lol!
neutral
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@united I was able to get a seat on earlier flight sfo to ind. Can you add me to 6pm ord to IND?
neutral
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@united All flights Cancelled Flighted :( Trip refunded without difficulty, staff extremely helpful, no complaints! Way to handle bad weather!
positive
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@united really fucked my day up Hilo to LAX 2hr30min delay because of software? missed connection, getting home 8hrs Late Flightr no upgrade nothin
negative
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@united what's the hold up with flight 6475 from SLC to DEN??
negative
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@united thank you for the help!!
positive
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@united you're good. Thank you!
positive
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@united Wasn't frustrating! Well, not in any way reLate Flightd to y'all, anyway. Impressed that I made it.
positive
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@united no thanks
neutral
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@united I got it now. Wouldn't let me log on with my email. Thx. Here's hoping for dtw-ase without issue today
neutral
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@united oh, the Wi-Fi router is on top of the fuselage! ;)
positive
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@united I'm strongly considering taking my business elsewhere. #UnitedAirlines
negative
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@United lounge @ #Heathrow Used by @AirNZUSA http://t.co/6hJucP694l
neutral
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@united my dad booked through orbitz and due to weather he can't make it to the airport. Can you help him?
neutral
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@united coupled with self-service policies/cost cutting exacerbates the noted issues. (3/3)
negative
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@united good job at CLE .. TPA on schedule ... 4 to 5 inches of snow ! http://t.co/9tbsJquw41
positive
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@united is #ELP Friendly. #flyerfriendly #united #emb145 #elpaso http://t.co/9mEOzBO4xl
positive
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@united it's been booked into first class with curbside delivery 24 hours from now. I'm counting on it! #TeamUSA
negative
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@united provide a voucher for one of my customers and I will tweet about you all day long #earnedmybusiness
positive
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@united my flight out of BGM Cancelled Flightled last night, I get a hotel voucher, but had to pay for a cab back. Worse cab experience ever
negative
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@united typically once you get the problem fixed - then the crew expires - and the delay turns into a Cancelled Flight...
negative
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@united no. U guys suck. I'll never fly with u again. And ur supervisors suck too.
negative
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@united They held the plane! Made it!!
positive
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@united flight 1136 from Chicago to Houston over 2 hours and no pretzels or peanuts?! Seriously about passed out.
negative
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@united I hope so too :)
positive
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@united - after having to now TAG MY OWN bags at the airport I was hoping they would actually arrive WITH me - here's hoping they arrive
negative
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@united I had planned to book additional flights tonight but after 1 1/2 hrs working on one trip I'm worn out! #EnoughIsEnough
negative
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@united If you'd love to see more girls be inspired about becoming pilots, RT our free WOAW event March 2-8 at ABQ. http://t.co/rfXlV1kGDh
neutral
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.@united I took a screenshot and emailed it to myself. Let's DM and figure this out.
neutral
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@United, will you fill it? Yes they will. Thanks! #BringYourOwn, @kleankanteen http://t.co/daaa0rqBXW
positive
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@united funny, both my flights yesterday were delayed because of mechanical issues. Rotten luck to get 2 planes in a row with "issues"...
negative
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.@united This flight attendant was extremely helpful to a woman who had a hard time walking. Very touching!
positive
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@united @SCVPools Please call me at 310-795-2210.
neutral
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@united sure, but 8 different texts changing time & gate (especially locations across the entire concourse). That just seemed a little off.
negative
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@united Brian at SFO customer service deserves a raise, gave me extra meal voucher and a good joke to cheer me up after flight delay. #FTW
positive
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@united it most certainly was not.
negative
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@united trying to book flight w/miles. Was on hold for 50m before I gave up. Need to get 6 on same flight using two diff # and pay 4 1tix
negative
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@united awesome thank you very much for the help
positive
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@united yea I saw that I'm moving to China and have 5-6 bags will pay whatever but wanted to make sure it was ok to bring that many
neutral
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@united kept me watching the safety video for the first time in forever. Nice job ????.
positive
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@United has time to respond to everyone else's complaints but not mine. You just lost a customer
negative
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@united Thank you so much for your help with my birthday trip! Tickets are confirmed! :-)
positive
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@united thank you.
positive
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@united I hope so but I've received no help so far. I've been on hold for more than an hour. Can someone speak to me?
negative
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@united Will the airline refuse my Canadian passport with less than 6 months remaining validity? Going to US.
neutral
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@united what time should I arrive at the airport for my 6:15 am domestic flight out of San Diego?
neutral
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@united I sent a DM re an existing reservation but no one has responded
negative
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@united I am going to a service desk now to see what the options are.
neutral
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@united Great landing in Denver, next Rapid City. Snow starting to fall...Florida Everglades is a faint sunburn away...here comes the cold!
positive
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@united Looking forward to flying with you guys as well !!
positive
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@united how is it that my flight #3367 can arrive early and be delayed due to no gate being available. We are now 20 min Late Flight on tarmac
negative
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@united Bag was finally delivered and intact. Thanks for your assistance.
positive
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@united. You guys made my day. Treated me well. Thank you!!!
positive
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@united I'm Cancelled Flighting my #mileageplus card and I will NEVER do business with you again. You clearly don't care about your customers.
negative
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@united thank you! Good service, safe flight... 1/2 way home!
positive
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@united never fails, flying FC order ravioli get chicken. Tell the FA she says you should of told me, other people wanted chicken..idiot.
negative
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@united Both flights went great and improved my view of your airline, cheers! Flight attendents on UA1022 deserve a raise
positive
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@united thank you for 7 hrs at terminal D in Dulles airport http://t.co/IG2dgctt2M
negative
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@united Marcus helped me - good agent, couldn't fix it. Flight was listed on website, but "unavailable"to book. False advertising much?
negative
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@united I have flown with you 10 times in the last 13 days. 8 out of 10 flights have been delayed. Huge mistake on my part. Don't fly united
negative
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@united I just received notification of in-flight Wi-Fi for UA863 from @flySFO to @SydneyAirport. Amazing!
positive
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@united you suck. @SouthwestAir you're the best.
positive
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Hey @united, this is your job, don't give me the safety spin. This is the same plane that broke on the original flight out. #unitedSucks
negative
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@united That was the problem. We were being told the aircraft was on its way.
negative
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@united any chance you'll ever do CPUs on your JFK-LAX like @AmericanAir?
neutral
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@united I need you...to be a better airline. ^LOL
negative
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@united Why haven't you released a travel advisory for IAD for tomorrow????!!!!!!!!
negative
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@united I just had an interview how long does it take before you hear back
neutral
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@United flight experiences R often frustrating, but 2day on UA5184 from CHI to WPG flight attendant April was #amazing! She's 1 of the best!
positive
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@united free booze for the Bach party would make it better! ORD-->MSY #Delayed #Again We will enjoy either way. Thanks!
positive
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?united: @BattierCCIpuppy Your puppy is so cute. We look forward to having both of you on board. Thanks for the high five. ^EY?? ??????
positive
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@united Lindsay and ??. Darn. Terrible memory on my part. I know they are headed back to IAD and then PIT tonight.
neutral
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@united When are you coming back to @IFlyOAKland? You have a huge East Bay customer base due to SFO and *I* miss you!
positive
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@united as a million mile flier I'm embarrassed to ask how long ago his launched?
neutral
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@United super lame that you charge $8 for tv on an international flight to the US. It isn? 1997!
negative
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@united I'm sorry it's cold in chicago, but I don't see why that means it takes 45 minutes for my priority bag to show up on the carousel.
negative
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@united or frontier ... http://t.co/n8WiNFu6C5
neutral
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@united Thank you. Any help is appreciated.
positive
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@united I know where to check. My complaint is my ticket said dinner when I booked now it's changed to refreshments. Where's my refund?
negative
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?united: @d_goodspeed We will follow up with our Maintenance team. Thanks for the tweet. ^KP?? THANK YOU! United Cares!
positive
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@united thanks for delaying my flight for an hour, and then boarding us onto a flight that REEKS of vomit because it wasn't cleaned properly
negative
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@united exactly
neutral
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@united the passengers waited inside the flight on the runway and returned back in o gate that should not count as a valid journey
negative
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@united thank you.. Appreciate the response
positive
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@united Old school ride home to LAX from Houston #flyingRetro http://t.co/6asuwx3Kv0
neutral
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@united thank you thank you thank you for contacting me. Thank you for the offer of a $1000 travel certificate #unitedairlines
positive
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@united mechanical issue. Looks like they got it fixed! Thanks for your concern.
positive
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@united On the plane but thanks! Maybe don't let so many people check in by themselves - teeming with morons.
positive
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@united UA6357 needs de-icing! Stat! We've waited our turn...
neutral
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@united Looks like they came through. Thanks again for the help.
positive
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@united since when did you get so good again! 4 transcontinental flights in 72h. What a pleasure/relief you were.
positive
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@united Flight is awful only one lavatory functioning, and people lining up, bumping, etc. because can't use 1st class bathroom. Ridiculous
negative