instruction
stringclasses
1 value
input
stringlengths
12
160
accepted
stringclasses
1 value
rejected
stringclasses
2 values
Classify the input using one of these labels: neutral, positive, and negative.
@united How do I get through @TSA to finally board UA 1534?
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united UA1469. Just landed.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united flight 435
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united Why have airlines always told us they can't open a cabin door once it has been closed? This plane has done it 3 times tonight.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united @baftz rcvd promo if i booked flight silver status would be extended it was not dont have flier that was sent didnt think id need
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united on a flight at 11:30 tomorrow.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united I need to get from Albuquerque, NM, USA, to Cebu, Philippines. I'm providing educational help for 800 kids. Can you help me?
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united flight to DFW from IAD Cancelled Flightled for mechanical can I get rental car to MDT-my origin
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united #LAX #sunrise UAL212 LAX-JFK
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united ...would be on the next flight to Hayden/steamboat
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
?united: @rikrik__ What made you come to this? Can we help you with anything? ^JP?? free tickets , for the i convince .
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united you friend's flt from ase to Denver is Cancelled Flightled for tomorrow. Can you help with rebook?
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united used to (still do?) let you listen to flight radio...I often did...interesting to me #TCMParty #CE3K #31DaysOfOscar
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united AND WE GOT ZERO VOUCHERS FOR HOTEL OR CAB. I expect some SERIOUS mileage credits.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united +the plane.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united I do not see where it talks about military baggage fees. Can you please guide me. Thanks
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united there is a sector whereby it says $0 in both bags...no bag allowance at all in international flight?
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united What does DM the confirmation @ mean???
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united no thank you
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united getting ready to book a flight to San Juan. Was wondering, Does United waive baggage fees for military personnel. Thanks.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united pls follow for DM
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united ah, that would explain why crew didn't seem particularly distressed when we pointed it out. It was a little startling at first.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united same day flights
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united sister & BIL stuck in Detroit desperately need to be in Florida flying w/ @USAirways is there anything you can do?
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united I just sent to you.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united it can't be delivered. It has to be held there for me to cross the border to pick up. Please don't try to deliver.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
Sorry, @united. I accidentally popuLate Flightd with you instead of @USAirways. Can't wait 'til "U" are the only "U" in the sky. #NewAmericanStinks
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united what's with the layover in Canada from the UA125? Is that scheduled?
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united Phone
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united if I was rebooked do I have to pick up my luggage?
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united I am following - you need to follow me for DM?
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united I see several economy plus can you put us in those. We don't have to be seated together
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united After all I have been through on this trip, can you get me on another airline home?
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united what's the best way to get your tickets? Print off at home or go to check in desk?
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united I have requested upgrade for EWR BOM flight, end of May. Miles + copay. When will i know if I am upgraded?
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united following
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united please update what is going to happen to passengers now that flt ua14 has been Cancelled Flightled
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united could really use your help getting our bags at IAD. We're headed to YOW but now going to YXU
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united It appears there are six flights to Calgary tomorrow is this correct?
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united do u serve peanuts/nuts on yr flights yr policies r confusing contradictory advice Pls help #Anaphylaxis,will u ask those 2 refrain?
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united Can you help me get a flight out tonight to Houston?Just don't want to be stuck here till Monday with all this bad weather moving in
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united I was on UA1069 today and left my sunglasses in seat 26F. Please help me get them back! #UnitedAirlines
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united hey, I missed my outbound flight - can I still use my return ticket?
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united Hello we are doing a world record attempt on the amount of ball point pens in a collection please could you help with a pen?
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united also checked email you have on file for me and it is correct
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united Home is Calgary can you get us there without the added expense of accommodations and meals.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united I'm aware, I fly a lot :) Just sad I had to change my shoes (boots), ha! #HappyFlight
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united and a husband.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united I'm glad 1K means something, lol!
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united I was able to get a seat on earlier flight sfo to ind. Can you add me to 6pm ord to IND?
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united no thanks
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united I got it now. Wouldn't let me log on with my email. Thx. Here's hoping for dtw-ase without issue today
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@United lounge @ #Heathrow Used by @AirNZUSA http://t.co/6hJucP694l
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united my dad booked through orbitz and due to weather he can't make it to the airport. Can you help him?
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united If you'd love to see more girls be inspired about becoming pilots, RT our free WOAW event March 2-8 at ABQ. http://t.co/rfXlV1kGDh
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
.@united I took a screenshot and emailed it to myself. Let's DM and figure this out.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united @SCVPools Please call me at 310-795-2210.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united yea I saw that I'm moving to China and have 5-6 bags will pay whatever but wanted to make sure it was ok to bring that many
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united Will the airline refuse my Canadian passport with less than 6 months remaining validity? Going to US.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united what time should I arrive at the airport for my 6:15 am domestic flight out of San Diego?
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united I am going to a service desk now to see what the options are.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united any chance you'll ever do CPUs on your JFK-LAX like @AmericanAir?
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united I just had an interview how long does it take before you hear back
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united Lindsay and ??. Darn. Terrible memory on my part. I know they are headed back to IAD and then PIT tonight.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united as a million mile flier I'm embarrassed to ask how long ago his launched?
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united or frontier ... http://t.co/n8WiNFu6C5
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united exactly
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united Old school ride home to LAX from Houston #flyingRetro http://t.co/6asuwx3Kv0
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united UA6357 needs de-icing! Stat! We've waited our turn...
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@United Airlines Is Changing Its MileagePlus Program: Winners And Losers http://t.co/F1yvAiO9ul http://t.co/vGlx6Ykwqg
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
Can I put sun in my carry on? RT ?united: @ant_kneee Right now 0 would be a heat wave, so enjoy the warmth! Can you bring some home? ^JJ??
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united it just goes round & round, it's be going on for weeks,
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united Do you also want the naming rights to my first child so I can fly home and visit with my mother and avoid more winter depression?
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united workin on it. Waiting on him to reply.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united I'm in another country - please Cancelled Flight my reservation. I've booked through Swiss air
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united DM sent.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united 129 thousand fans of @JedediahBila are asking you to give her your utmost effort to get her a safe flight with her baggage soon!
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united just emailed Jim Compton and Jeff Smisek so hopefully you pay attention now
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united Do miles earned with Explorer card count toward lifetime miles?
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united done
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united Who can I contact about requesting a charity donation? #ThankYou
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united I need a customer service manager to contact me please
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united Will do, cheers
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united yes. Houston Int'l, Bush.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@United to start 3xdaily @EmbraerSA #ERJ145 flights from #Chicago @fly2ohare to #Evansville on 4JUN #avgeek
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united [checked in + boardingpass w/no checkin bagage] guess i'm all set. :-)
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united just kidding with you I'll send you my stuff now. Thanks
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united lets see of we can do this today! Hoping for an on-time dept #dullestostatecollege #runningonthreehoursofsleep #delayedovernight
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united got it, look forward to hearing from you soon
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united round trip*
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united I'm searching for flights to redeem with miles and getting different search results with 2 user accounts. Any reason why?
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united (2/2) pay in person at Portland airport. I will be flying from Perth. This has been done by US Air.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united your flights are really cheap what's the catch
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united LGJW7B. I voluntarily rerouted; 1st leg of journey was in economy and was supposed to be 8B. Res agent said she'd reserve it for me
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united I will give it a couple more weeks. Thank you.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united happens every time in and out of Newark.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united will I make it with the delay?
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united I'm on standby for my connecting flight. 1st on the list. NudgeNudge I'm told there are four slots open. Save it for me. Please.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united looking back - never heard from anyone - I had to call and frankly got standard SOP - still think about it today
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united can I access Frankfurt arrival lounge when I'm flying global first class?
neutral
positive