instruction
stringclasses
1 value
input
stringlengths
12
160
accepted
stringclasses
1 value
rejected
stringclasses
2 values
Classify the input using one of these labels: neutral, positive, and negative.
@united @NTrustOpen can i go #GolfUnited
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united When will you have special promotions for flights departing Newark, NJ to St. John's, Antigua?
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united Hi if a premium ec upgrade was paid for & then a mileage BF upgrade done is the prem Eco upgrade fare refunded?
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united I have 2d and 3d embossed badges and patches superior to the ones you are currently using. http://t.co/3fq3XElbOn
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united Death in the family cannot make flight tomorrow. Phone rep quoted $440 per person fee, which is almost the cost of ticket. Help?
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united RES # 0167560070877 Fsqthg Thanks
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united @perfectomobile You really shouldn't use the word 'crashing.' Just sayin'.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united Need to change flight from this Tuesday to sooner to attend to ailing parent in FL, Need help!! #custserv
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united I have already emailed but I didn't know if it was more expedient to contact you here. Please advise. Thanks.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united @iamtedking http://t.co/UCZzP9YpHk click lounges tab. Need to be flying on supported S/A airline
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united For my Grandma Ella's 80th, she would love a birthday greeting from your flight crew! She was a stewardess for Eastern Airlines.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united is hiring - Flight Dispatcher - Chicago, IL (Network Operations Centerl) https://t.co/lio6oCpTEQ
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united - who can eat at an airport for $7? #areyounew? #incompetent #no800number #feeltheheat
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united for a fee...
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united any updates with the DOT looking at the united fares from London to the US from last week?
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united I don't have a milage number. I can't sent my mail to you via DM, you're not following me. I follow you now, so you can sent me a DM
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united I live abroad and am Flight Booking Problems flights for when I come visit the states :(
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united next day
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united KOA-LAX should have fresh food service, right?
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united will do. Thank you!
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united they had snacks available, just no fresh food...not sure what happened, but I'm sure we will grab a bite before our SFO connection
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united done as requested.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united Turkish Airlines rebooked us a United flight on our second leg from FRA -> IAD. Is there any way to check if upgrades are available?
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united hey I left my favorite blanket on the plane bring it back home to me:-(
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united thanks
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united we finally just arrive to Bogota, good but long flight!!
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united can you please tell me where United flies to from Sydney Australia - pref Asia Pac or US as I have a voucher to redeem.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united was in the air. Just DMd you
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united Hopefully They will give me a feedback, bafore my flight...
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united @staralliance Very nice at LHR, congrats, but I'm sticking with AA/#BA. @AmericanAir @British_Airways
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united Flight 1640 (N33289) arrives at @FlyTPA following flight from @iah http://t.co/RvCDA2nnme
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united ^JT is the ORD to PHL flight at 9:15 PM (CDT) delayed? DM I'm kinda hoping not to be stranded at ORD either.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united Alright, thank you. Is there a page that says the routes you have for each aircraft? Specifically the 787.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united sent
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united flight 5431
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united trade show! Come by both 130 for awesome deals on #sunkist and @webbernaturals! $$ http://t.co/1L9sCWPhph
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united this is me and my partners first trip to #NYC I bought the tickets at the same time Please seat us next to each other ConF# ILC0HP
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united one last thing....United club crackers...nabisco?? Where are the Pepperidge Farms?
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united You please do not burn my dreams !!! #burningman tickets sales today.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united to start 3xweekly #B737-900 flights from #NewOrleans to #Cancun on between 9MAY-5SEP #avgeek
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united 6344,6373, Sfo-Dfw also 1576 SFO-ORD
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united flying out of STL Saturday where they are expecting ice & snow. When should we start looking for travel waivers? Thanks!
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united Can I add miles from my January Air China flight to my MileagePlus account?
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united did not get names...Dallas flight and Chicago
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united leisure. Military personnel for safety reason R highly recommended to not travel in uniform
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united How long can I expect the formal response to take?
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united Hi, I am flying domestic first from SEA to HNL. Can I pay to use the lounge before I fly or this is just for international? Thanks
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united Thanks. UA1121, DEN, 40 min on tarmac.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united Great, thank you!! I'll send it now.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united obviously
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united captain "we apologize for the delay, the company is looking for an open gate (glance starboard side, see 5 open gates)
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@United is it possible to upfare to P a segment where I have a GPU waitlisted?
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united What does "Cabin Functionality" mean when I'm taking a customer satisfaction survey?
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united no thanks
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united Yesterday, I'm sorted now.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united I believe you have to follow me in order for me send you a DM
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united do you think there Will problems at Newark, NJ on Saturday due to expected snow?
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united @MrAndyEp like 2 weeks after my flight!?!? Creative!
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united No, I do not. I was only given a Flight Booking Problems reference number.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united take a lesson from @VirginAmerica , they know how to treat customers!
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united flt 4567 has had two more updates in the last 3 minutes.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united was never given one
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united Is there a direct number to call to request a refund? Its telling me its not valid as I changed the ticket. No number on site
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united I normally ask people to put on headphones...but not toddlers. Maybe planes should have a "kid" section (near the back) ;)
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@united all day travel. #swag #ijustwanttosleep
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@SouthwestAir I have been on hold for over 28 minutes please help http://t.co/Fx9BIJlxAt
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@SouthwestAir can y'all develop Ding for a chrome/Firefox browser extension? That would be swell
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@SouthwestAir can take u to Midway-Chicago March 8th-April 6th. Can't make it then? @AmericanAir can get u to @fly2ohare year round. #FlyPBI
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@SouthwestAir did you know that suicide is the second leading cause of death among teens 10-24
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@SouthwestAir Just DMed you my confirmation number.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@SouthwestAir sure, please follow me so I can do so?
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@SouthwestAir 3rd time flying southwest in two years. Have another trip back to mx on October.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@SouthwestAir done
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@SouthwestAir Any idea when the winter advisory will be posted for ATL for tomorrow (2/25)?? I'd rather get to PHL tonight.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@SouthwestAir unfortunately I don't even have that. My phone died before o had a chance to grab it. It was from OMA to SAN from 3/27-4/2
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@SouthwestAir hey I'm flying from Tampa to Denver today and I want to know if there will be tv's in the seats like @JetBlue
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@SouthwestAir Thank you!
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@SouthwestAir #stepup #makeitright re you best? Or just money hungry? #wewillsee
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@SouthwestAir- Wife's RR pts expired a few days ago, were planning on Flight Booking Problems trip today. Anything you can do for us? On a tight budget...
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@SouthwestAir sent
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@SouthwestAir Hello SWA, Who is your POC for partnerships with nonprofit organizations in BWI area?
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@SouthwestAir Please lower my plane flight by like $100 bucks!! Thanks~ #FloridaVacation
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@SouthwestAir reference #: 261093929756
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@SouthwestAir if I am enrolled in the ATL companion pass offer and booked 3 flights already before May 17 when can I start using the pass?
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@SouthwestAir will do - if you follow back I can DM that info
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@SouthwestAir @Imaginedragons I tried. ???? It's okay
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@SouthwestAir any word when the customer relations department will open back up?
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@SouthwestAir any deals to orlando in April/may??
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@SouthwestAir #magazine feature: Desk Plants Increase Productivity by 15%. #LuvSWA #healthbenefitsofplants #gardening http://t.co/BVfAxDUBAQ
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@SouthwestAir Any idea why TSA Pre-Check isn't showing for my next flight tomorrow? The number is in my profile...
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
?SouthwestAir: Congrats to these fans who are seeing #DestinationDragons in L.A.! SLC, you're next! http://t.co/YcCITaeP3S?? Thanks again SW
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@SouthwestAir Dang, if only practice was an hour Late Flightr today...
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@SouthwestAir that was supposed to say "boo" not book. booo.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@SouthwestAir #Vegas I was there 5 days ago. Miss the Warm Weather
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@SouthwestAir is it possible to add travel arranged by my employer to my upcoming travel? I can retrieve a reservation, but that's it.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@SouthwestAir I sent a email to customer relations and I will be calling tomorrow.
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@SouthwestAir how do get priority seating after you already paid for the flight
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@SouthwestAir if only you could control the weather in Las Vegas ????
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@SouthwestAir easy fix, let the business select actually board 1st, then board the pre-boards...
neutral
positive
Classify the input using one of these labels: neutral, positive, and negative.
@SouthwestAir need assistance getting an extension on a flight that has expired.
neutral
positive