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stringlengths 13
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sequencelengths 1
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⌀ | topics-suggestion-metadata
dict | sentiment
listlengths 0
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| sentiment-suggestion
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values | sentiment-suggestion-metadata
dict | external_id
stringclasses 0
values | metadata
stringclasses 1
value | vectors
dict |
|---|---|---|---|---|---|---|---|---|---|
I transferred the wrong amount and would like to cancel the transaction. | [] | [
"cancel_transfer",
"wrong_amount_of_cash_received"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.4234388470649719,
"agent": null
} | null | {} | {
"test_vector": null
} |
I made a mistake when I did a transfer so now what can I do to fix that? | [] | [
"card_payment_wrong_exchange_rate",
"failed_transfer",
"wrong_amount_of_cash_received"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.42559880018234253,
"agent": null
} | null | {} | {
"test_vector": null
} |
I need to cancel an incorrect transaction. | [] | [
"cancel_transfer",
"card_payment_wrong_exchange_rate",
"wrong_amount_of_cash_received"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.4284808337688446,
"agent": null
} | null | {} | {
"test_vector": null
} |
How do I cancel my transfer? | [] | [
"cancel_transfer",
"terminate_account"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.397986501455307,
"agent": null
} | null | {} | {
"test_vector": null
} |
I made a mistake with a transaction! | [] | [
"transaction_charged_twice",
"wrong_amount_of_cash_received"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3708210587501526,
"agent": null
} | null | {} | {
"test_vector": null
} |
I submitted a transaction to the incorrect account. | [] | [
"card_payment_wrong_exchange_rate",
"wrong_amount_of_cash_received"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3838529884815216,
"agent": null
} | null | {} | {
"test_vector": null
} |
The transfer I just made needs to be cancelled right now. It was my mistake. Please help me cancel it before it goes through! | [] | [
"cancel_transfer"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3871607184410095,
"agent": null
} | null | {} | {
"test_vector": null
} |
I want to go back on what I did this morning | [] | [
"top_up_reverted"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.36168235540390015,
"agent": null
} | null | {} | {
"test_vector": null
} |
Can a transaction be cancelled? | [] | [
"cancel_transfer",
"terminate_account"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.43853697180747986,
"agent": null
} | null | {} | {
"test_vector": null
} |
How do i cancel my transaction? | [] | [
"cancel_transfer",
"terminate_account"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.39307498931884766,
"agent": null
} | null | {} | {
"test_vector": null
} |
My transaction needs to be canceled. | [] | [
"cancel_transfer",
"terminate_account"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.37634575366973877,
"agent": null
} | null | {} | {
"test_vector": null
} |
I need to make an immediate cancellation related to a transfer. This was a mistake. Please assist quickly so this does not actually go through. | [] | [
"cancel_transfer"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4381489157676697,
"agent": null
} | null | {} | {
"test_vector": null
} |
I made a mistake and need to cancel a transaction | [] | [
"cancel_transfer"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.4114874601364136,
"agent": null
} | null | {} | {
"test_vector": null
} |
I made an error in payment yesterday and I need it fixed asap because it's for my rent tomorrow. | [] | [
"card_payment_wrong_exchange_rate",
"failed_transfer",
"top_up_failed"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3709598481655121,
"agent": null
} | null | {} | {
"test_vector": null
} |
Cancel my last transfer | [] | [
"cancel_transfer",
"pending_transfer",
"terminate_account"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3849661946296692,
"agent": null
} | null | {} | {
"test_vector": null
} |
My recent transfer needs to be cancelled immediately; it was a mistake, please can you cancel it before it goes through? | [] | [
"cancel_transfer",
"pending_transfer"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4079466462135315,
"agent": null
} | null | {} | {
"test_vector": null
} |
I need help cancelling a transaction. | [] | [
"cancel_transfer",
"terminate_account"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3858509063720703,
"agent": null
} | null | {} | {
"test_vector": null
} |
I don't want the transaction to go through now | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3752630054950714,
"agent": null
} | null | {} | {
"test_vector": null
} |
Can I change the amount I made on a payment that I made to the payment is correct. | [] | [
"change_pin",
"reverted_card_payment?",
"wrong_amount_of_cash_received"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3475162088871002,
"agent": null
} | null | {} | {
"test_vector": null
} |
Please help me! I need to cancel a transaction. | [] | [
"cancel_transfer",
"terminate_account"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3958475887775421,
"agent": null
} | null | {} | {
"test_vector": null
} |
can you limit my top up? | [] | [
"disposable_card_limits",
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.36360177397727966,
"agent": null
} | null | {} | {
"test_vector": null
} |
Am I free to top-up as much as I want? | [] | [
"getting_spare_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3971790075302124,
"agent": null
} | null | {} | {
"test_vector": null
} |
Is there a top up limit for my account? | [] | [
"disposable_card_limits",
"top_up_limits",
"transfer_into_account"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3909972906112671,
"agent": null
} | null | {} | {
"test_vector": null
} |
What is the limit to top up? | [] | [
"disposable_card_limits",
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.39333921670913696,
"agent": null
} | null | {} | {
"test_vector": null
} |
How much money can i top up? | [] | [
"receiving_money",
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.4261920154094696,
"agent": null
} | null | {} | {
"test_vector": null
} |
What are the restrictions to top-offs? | [] | [
"beneficiary_not_allowed",
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.4270402193069458,
"agent": null
} | null | {} | {
"test_vector": null
} |
Are the top-ups limited? | [] | [
"disposable_card_limits",
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3604108989238739,
"agent": null
} | null | {} | {
"test_vector": null
} |
what is the top up limit | [] | [
"disposable_card_limits",
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.38955673575401306,
"agent": null
} | null | {} | {
"test_vector": null
} |
I need to find out what is the limit for top-ups. | [] | [
"disposable_card_limits",
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3588370084762573,
"agent": null
} | null | {} | {
"test_vector": null
} |
Do you have a limit to top ups? | [] | [
"disposable_card_limits",
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3413967490196228,
"agent": null
} | null | {} | {
"test_vector": null
} |
What is maximum top up? | [] | [
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.37584713101387024,
"agent": null
} | null | {} | {
"test_vector": null
} |
How can I tell what the limit is to top-ups? | [] | [
"disposable_card_limits",
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.38015151023864746,
"agent": null
} | null | {} | {
"test_vector": null
} |
Is there a limit to top-up amounts? | [] | [
"disposable_card_limits",
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.36315396428108215,
"agent": null
} | null | {} | {
"test_vector": null
} |
Is there any limit to the amount I can add to a card at a time? | [] | [
"disposable_card_limits",
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3679332435131073,
"agent": null
} | null | {} | {
"test_vector": null
} |
I want to know if there is a maximum I can top up. | [] | [
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.39489567279815674,
"agent": null
} | null | {} | {
"test_vector": null
} |
What is the limit to a top-up? | [] | [
"disposable_card_limits",
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3658124506473541,
"agent": null
} | null | {} | {
"test_vector": null
} |
Tell me if there are any top-up limits? | [] | [
"disposable_card_limits",
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3903789520263672,
"agent": null
} | null | {} | {
"test_vector": null
} |
How can I top-up my limit? | [] | [
"disposable_card_limits",
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.4092123806476593,
"agent": null
} | null | {} | {
"test_vector": null
} |
Is there a limit to top-ups? | [] | [
"disposable_card_limits",
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3562297224998474,
"agent": null
} | null | {} | {
"test_vector": null
} |
Can I top-up as much as I want? | [] | [
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.39242151379585266,
"agent": null
} | null | {} | {
"test_vector": null
} |
Can you tell me the limits for top ups? | [] | [
"disposable_card_limits",
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.34153881669044495,
"agent": null
} | null | {} | {
"test_vector": null
} |
When I top up what are the amoutn limits. | [] | [
"disposable_card_limits",
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3619914650917053,
"agent": null
} | null | {} | {
"test_vector": null
} |
Is there a limit on top-ups? | [] | [
"disposable_card_limits",
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.35784435272216797,
"agent": null
} | null | {} | {
"test_vector": null
} |
What is the top-ups limit? | [] | [
"disposable_card_limits",
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3562951982021332,
"agent": null
} | null | {} | {
"test_vector": null
} |
Are there limits to top-ups? | [] | [
"disposable_card_limits",
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.36453428864479065,
"agent": null
} | null | {} | {
"test_vector": null
} |
Is there a maximum amount of top-ups? | [] | [
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3595469892024994,
"agent": null
} | null | {} | {
"test_vector": null
} |
Do you have a top-up limit? | [] | [
"disposable_card_limits",
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.36010122299194336,
"agent": null
} | null | {} | {
"test_vector": null
} |
What's the top up limit? | [] | [
"disposable_card_limits",
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.39255574345588684,
"agent": null
} | null | {} | {
"test_vector": null
} |
What is the limit to top-up? | [] | [
"disposable_card_limits",
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3813466429710388,
"agent": null
} | null | {} | {
"test_vector": null
} |
How much can I top-up to my card at a time? | [] | [
"disposable_card_limits",
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.41586998105049133,
"agent": null
} | null | {} | {
"test_vector": null
} |
how much can i top up? | [] | [
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.38791295886039734,
"agent": null
} | null | {} | {
"test_vector": null
} |
what is the most i can top up? | [] | [
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3960016667842865,
"agent": null
} | null | {} | {
"test_vector": null
} |
Is there a limit to how high I can top-up? | [] | [
"disposable_card_limits",
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.402322381734848,
"agent": null
} | null | {} | {
"test_vector": null
} |
Is there an amount limit to my top-up? | [] | [
"disposable_card_limits",
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.373539000749588,
"agent": null
} | null | {} | {
"test_vector": null
} |
Is there a limit for top-ups? | [] | [
"disposable_card_limits",
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3542938828468323,
"agent": null
} | null | {} | {
"test_vector": null
} |
Is there a maximum i can top up? | [] | [
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.38881784677505493,
"agent": null
} | null | {} | {
"test_vector": null
} |
How can I tell if there is a top-up limit? | [] | [
"disposable_card_limits",
"top_up_limits",
"verify_top_up"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.39358213543891907,
"agent": null
} | null | {} | {
"test_vector": null
} |
Do you have any restrictions to my top-up? | [] | [
"beneficiary_not_allowed",
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3632127046585083,
"agent": null
} | null | {} | {
"test_vector": null
} |
As for limits are top ups included? | [] | [
"disposable_card_limits",
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.35299333930015564,
"agent": null
} | null | {} | {
"test_vector": null
} |
What are the top-up limits? | [] | [
"disposable_card_limits",
"top_up_limits"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.37484052777290344,
"agent": null
} | null | {} | {
"test_vector": null
} |
I don't know if this is an issue with the ATM or my account, but I just tried withdrawing 30 pounds from the ATM I'm at now and it only gave me 10. Is this a glitch or what exactly is going on? | [] | [
"atm_support",
"wrong_exchange_rate_for_cash_withdrawal"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.385041743516922,
"agent": null
} | null | {} | {
"test_vector": null
} |
I didn't get all the cash I requested for at the ATM | [] | [
"atm_support"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.34686368703842163,
"agent": null
} | null | {} | {
"test_vector": null
} |
How come the ATM gave me less cash than what I asked for? | [] | [
"atm_support"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.36583369970321655,
"agent": null
} | null | {} | {
"test_vector": null
} |
Why did I not get my cash back after I withdrew? | [] | [
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"declined_cash_withdrawal",
"pending_cash_withdrawal"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3605414628982544,
"agent": null
} | null | {} | {
"test_vector": null
} |
I got less cash than the one I specified in the ATM | [] | [
"atm_support",
"wrong_amount_of_cash_received"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.36651918292045593,
"agent": null
} | null | {} | {
"test_vector": null
} |
The amount of cash I received was incorrect | [] | [
"card_payment_wrong_exchange_rate",
"wrong_amount_of_cash_received",
"wrong_exchange_rate_for_cash_withdrawal"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.37580496072769165,
"agent": null
} | null | {} | {
"test_vector": null
} |
I'm at an ATM and withdrew 30 pounds and was only given 10. What should I do? | [] | [
"atm_support"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3604276478290558,
"agent": null
} | null | {} | {
"test_vector": null
} |
The ATM gave me the wrong amount of cash today when I went to withdraw. The app says it was more. | [] | [
"atm_support",
"wrong_amount_of_cash_received",
"wrong_exchange_rate_for_cash_withdrawal"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3797847330570221,
"agent": null
} | null | {} | {
"test_vector": null
} |
The amount of cash I received was different than what I requested. | [] | [
"receiving_money",
"wrong_amount_of_cash_received"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.37915724515914917,
"agent": null
} | null | {} | {
"test_vector": null
} |
Hi. I just withdrew cash from an ATM and received the wrong amount. However, my app shows the correct amount I withdrew. How do I get the rest of the cash? | [] | [
"wrong_amount_of_cash_received",
"wrong_exchange_rate_for_cash_withdrawal"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3611571490764618,
"agent": null
} | null | {} | {
"test_vector": null
} |
The wrong amount of cash came out of the ATM today when I went to withdraw. When I looked at the app, it was showing it was much more. | [] | [
"wrong_amount_of_cash_received",
"wrong_exchange_rate_for_cash_withdrawal"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3797682225704193,
"agent": null
} | null | {} | {
"test_vector": null
} |
I did not get as much cash as I requested at the ATM. | [] | [
"atm_support",
"wrong_amount_of_cash_received"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.34283447265625,
"agent": null
} | null | {} | {
"test_vector": null
} |
How can I request cash back? The ATM just gave me the wrong amount, the app shows the amount that I've been actually charged though... | [] | [
"wrong_amount_of_cash_received"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3640076518058777,
"agent": null
} | null | {} | {
"test_vector": null
} |
Where is the money I pushed it's on my mobile app as being withdrawn. | [] | [
"cash_withdrawal_charge",
"exchange_via_app"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3674158453941345,
"agent": null
} | null | {} | {
"test_vector": null
} |
Why did I not get all the cash I asked for? | [] | [
"receiving_money",
"wrong_amount_of_cash_received"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.33418434858322144,
"agent": null
} | null | {} | {
"test_vector": null
} |
My cash withdrawal was partly declined | [] | [
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"declined_card_payment",
"declined_cash_withdrawal",
"declined_transfer",
"pending_cash_withdrawal"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.47772228717803955,
"agent": null
} | null | {} | {
"test_vector": null
} |
Why did I only get $20 when I tried to get $100 | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3760780096054077,
"agent": null
} | null | {} | {
"test_vector": null
} |
I have withdrawn cash from ATM but i received the wrong amount. I want cash back as in app its showing actual amount which i got. Please help me in this. | [] | [
"wrong_amount_of_cash_received",
"wrong_exchange_rate_for_cash_withdrawal"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3526149392127991,
"agent": null
} | null | {} | {
"test_vector": null
} |
I went to withdraw some cash earlier today, but seems the ATM gave me the wrong amount of cash! The amount showing up in the app is a lot more | [] | [
"wrong_amount_of_cash_received",
"wrong_exchange_rate_for_cash_withdrawal"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.35927072167396545,
"agent": null
} | null | {} | {
"test_vector": null
} |
I tried to get $100 but I just got $20 | [] | [
"receiving_money"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.35147908329963684,
"agent": null
} | null | {} | {
"test_vector": null
} |
I have not received the amount of cash i was supposed to. | [] | [
"receiving_money",
"wrong_amount_of_cash_received"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3795715272426605,
"agent": null
} | null | {} | {
"test_vector": null
} |
I asked for $100 cash but only got $20? | [] | [
"receiving_money"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3441230356693268,
"agent": null
} | null | {} | {
"test_vector": null
} |
Where is the money that I asked for? I asked for more than I got! | [] | [
"receiving_money"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.40135595202445984,
"agent": null
} | null | {} | {
"test_vector": null
} |
I withdrew money but the full amount wasn't dispensed. | [] | [
"disposable_card_limits",
"get_disposable_virtual_card"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3756561875343323,
"agent": null
} | null | {} | {
"test_vector": null
} |
Something went wrong with my withdrawal. The amount of money isn't right. | [] | [
"cash_withdrawal_charge",
"pending_cash_withdrawal",
"wrong_amount_of_cash_received",
"wrong_exchange_rate_for_cash_withdrawal"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3789375424385071,
"agent": null
} | null | {} | {
"test_vector": null
} |
I have got out the wrong amount from an ATM. Please tell me the process to get the cash back as in app its showing the amount i have been actually received. | [] | [
"atm_support",
"wrong_amount_of_cash_received"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3387798070907593,
"agent": null
} | null | {} | {
"test_vector": null
} |
I asked for 100 but only got 20. | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3526216447353363,
"agent": null
} | null | {} | {
"test_vector": null
} |
I didn't receive the right amount of cash back | [] | [
"receiving_money",
"wrong_amount_of_cash_received"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3495580852031708,
"agent": null
} | null | {} | {
"test_vector": null
} |
The ATM gave me less cash than I requested | [] | [
"atm_support",
"wrong_amount_of_cash_received"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3866661787033081,
"agent": null
} | null | {} | {
"test_vector": null
} |
I didn't get as much cash as I asked for from the ATM, why? | [] | [
"atm_support"
] | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3458438217639923,
"agent": null
} | null | {} | {
"test_vector": null
} |
What do I do if the ATM didn't give me the correct amount I withdrew? I pulled out 30 pounds and the ATM gave me 10 pounds. | [] | [
"atm_support",
"wrong_amount_of_cash_received"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.37303537130355835,
"agent": null
} | null | {} | {
"test_vector": null
} |
I tried to take out cash but the amount isn't right, so what do I do? | [] | [
"cash_withdrawal_charge",
"wrong_amount_of_cash_received",
"wrong_exchange_rate_for_cash_withdrawal"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.4046700894832611,
"agent": null
} | null | {} | {
"test_vector": null
} |
I didn't receive all the cash I asked for | [] | [
"receiving_money",
"wrong_amount_of_cash_received"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.35136768221855164,
"agent": null
} | null | {} | {
"test_vector": null
} |
I just got $20 when I tried to get $100 | [] | [
"receiving_money"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.361456960439682,
"agent": null
} | null | {} | {
"test_vector": null
} |
The right amount of cash was not sent to me. | [] | [
"receiving_money",
"wrong_amount_of_cash_received"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3483571410179138,
"agent": null
} | null | {} | {
"test_vector": null
} |
The ATM didn't give me the the withdraw amount requested. | [] | [
"atm_support",
"cash_withdrawal_charge"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3701692223548889,
"agent": null
} | null | {} | {
"test_vector": null
} |
Why did I get less money than I asked for? | [] | [
"receiving_money",
"why_verify_identity"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.42052245140075684,
"agent": null
} | null | {} | {
"test_vector": null
} |
I didn't get the right amount at the ATM. | [] | [
"atm_support",
"wrong_amount_of_cash_received"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.36274561285972595,
"agent": null
} | null | {} | {
"test_vector": null
} |
did not receive correct cash upon withdrawal | [] | [
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"declined_cash_withdrawal",
"pending_cash_withdrawal",
"wrong_amount_of_cash_received",
"wrong_exchange_rate_for_cash_withdrawal"
] | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3654889762401581,
"agent": null
} | null | {} | {
"test_vector": null
} |
Will declined funds I tried to withdraw be returned to me? | [] | [
"declined_card_payment",
"declined_cash_withdrawal",
"declined_transfer"
] | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.47301745414733887,
"agent": null
} | null | {} | {
"test_vector": null
} |