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Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Learning about your awesome twitter management today in my Social Media Marketing class! keep up the good work! @SXU @PhD_Mama_ | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united sure, but 8 different texts changing time & gate (especially locations across the entire concourse). That just seemed a little off. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir QSVGRU when would the next flight arrive? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir that was supposed to say "boo" not book. booo. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways and @AmericanAir aren't as merged as the marketing departments would have us believe. Maybe @Delta or @united can get me home? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue So anything found while cleaning the plane in DC would be at the baggage office, even something small? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united 732 from Denver. We just boarded! Fingers crossed we get into the air!!! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue I just booked a flight with you guys. I'm reconsidering that decision now after reading this tweet. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Offering Special Fares to @GoPureGrenada @discovergrenada http://t.co/MBcEhCSZX3 @CaribbeJan @islandexpert http://t.co/2Zm4jkAlZl | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united not a good day to fly u, two delayed flights still on plane at Ewr waiting over 1,5 hours for gate get to gate no gate agent. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways I sent email to customer.relations@aa.com. Will this work? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir currently rebooked thru Dallas but I hear they are expecting an ice storm (sigh) #strandedNYC | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir I bet they do! I'm sure they have some form of wear and tear on their skin. I hope they will survive the rest of the winter xxx | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir so great AA1103 sitting for an hour first technical problems now what? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir After flying Delta this week, GoGo was so good. The tweet I sent you didn't even send until we landed - that's how bad it was | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways we've been waiting at the gate for 2 hrs, why are we now waiting to stow the luggage? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir Thanks for getting us to paradise safely! http://t.co/KDzQcZlpyR | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir thanks for the reply, something is off with the phones becuz after 2 dropped calls at 2 hours on hold, I got through on 1 ring | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways told me I deserved to be delayed because I booked the last flight and then I hear "the only inconvience is missing your flight" | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir hey there me again from yesterday im still on hold | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways YOU ARE THE BEST!!! FOLLOW ME PLEASE;)???ð??ð??â?ï?â?ï?â?ï?ð??ð??ð??? | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue the whole plane. Flight 561 from LGA to PBI http://t.co/4Ktk2hsmGy | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir give us some more clever advertising about #bagsflyfree is that because #badpolicy allows you to #cheatcustomers | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir the whole plane is the same. How old is this plane? The seats leather is coming apart ay the seams. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Thanks for having us hang out at Tampa Airport forever today!!! It's really been an awesome experience | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways US 728 stated their issues as: kept plane on ground to allow connecting passengers from other flight to board. Fine. Understand. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | Yall tried it. "@JetBlue: Our fleet's on fleek. http://t.co/62GoDFaKNB?? | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir thanks | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir snow forecasted for Raleigh NC tomorrow night. Need to know if there's a plan to reschedule flights into RDU Wednesday night | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united Yes. Luckily I was there. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways 2 calls & wasted 3 hrs on hold to change my coming divided awards weather reLate Flightd flight. Y'all disconnected me 2x. Please help. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir That's an awesome library. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir makes some small improvements and retains their program they win all. They keep the crappy food and change advantage they lose | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | ^CB how do you know? @SouthwestAir | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united Some 3rd party service known as EZEE flights. A man, who confirmed he was born in India, told me his name was Steve Wilson. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways is the real MVP for holding up the flight connecting Philly to Tampa. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Always love opening the upgrade email. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir Thanks for reminding me about my upcoming trip to Florida but you really didn't need to... http://t.co/p6r5rt5Ow5 | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united, maybe don't play the video about how your flights are outfitted w wifi on the flights where wifi isn't working...??ï?? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica I am in seat 4C and I cannot even open my laptop; and I paid extra for this seat!! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir @FortuneMagazine Love flying Southwest! Best flight attendants ever! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir used to exclusively fly SW, but Late Flightly, direct flights & cheaper costs have me switched. ???? why...so... few...direct...flights? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir You should be more timely with bags that missed a flight, people need their undies the next morning! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir Deborah helped me???? | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir Love Southwest. You guys have been good to me! http://t.co/X4tDY84dBH | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways 100 feet from the gate at PHL, but no ground crew. You can't make this up. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue what's up w flt 4? Brothers fiancé sitting on board for 30mins w tech issues. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue's CEO battles to appease passengers and Wall Street - @TheVDT http://t.co/VD0tLomtwu | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united how is Mexico not international from the us? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica you suck! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united On top of this, a CSR went ahead and hung up on me after I called United to discuss this. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Statement on #Lufthansa Incentive Offer - Digital Journal http://t.co/GqP69g9ZGW | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways I am good. I just did not understand the terminology. but the merger brings new verbiage | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways now the 3rd issue with the plane is a fuel leak. They will let us know soon what they decide. #getmeoffthisplane #ineedabeer | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united If you consider 50 mins for bags @ 10:00pm on a Sunday night "as fast as they can", you should reconsider what you think that means. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir, ask your new colleagues @USAirways how they handled US 728 on 21 Feb. I expect to be made whole again. Check complaint inbox. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue yes! Announced we will take off. You're on it! Thank you! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways thank you for fixing my 5 hour delay. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united why the hell do my miles expire? Was really looking forward to accruing enough for a free flight in 10 years. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica and again! Another rep kicked butt! Naelah represents your team so beautifully!! Thank you!!! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways great operation you guys are running. More mechanical issues, and now taping piece of plane together LOL http://t.co/I5V9wfbtuE | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways is holding my luggage hostage from flight 5182 | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir loving the new planes and the lighting, only wish windows were larger. http://t.co/h44uJ63CJG | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Will do. Appreciate the replies though. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united 16 days for one flight and 8 for the other (roundtrip). | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue is it true there's a new A320 livery and a new website...?! | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Not only did u lose the flight plan! Now ur flight crew is FAA timed out! Thx for havin us sit on the tarmac for an hr! #Pathetic | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir I just received your birthday card. It was amazing and made me smile with joy. Nice videos. Thanks. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir greetings | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir thanks for following up. I think it's fair to refund the ticket price and the two one way rental cars I had to buy. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united My post was just more of disappointment. I'm a frequent United flyer, it was a simple ??. 1 bad apple doesn't spoil the bunch. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir here is my conf #F8NEQM. My flight was delayed for 3 hours while my friend waited for me on her bday. Please follow up. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | Thanks @united for writing back. To assist you can return the bag you lost & clean up the feces sprinkled in your bathroom. Too much to ask? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | Why @JetBlue let someone from black Twitter in their multimedia department? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united Pleased to be a Premier Platinum | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir what's done is done. Not much you can do at this point. Trip is already over. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united missing a day of vacation to see my husband because of this delay but stuff happens and I get that. Just wish it was handled better | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue why are you always so amazing! #jetblue #trueblue http://t.co/iIMTJxcvLG | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir can you speed up your flight from AZ to Omaha? I need to see muh boy ??ï?? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue who is he I must send a note!!! Too good for words! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Well I did miss it. But gate agents had rebooked boarding pass waiting when I landed. Time for lunch & a beverage. Easy cheesy | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir That's good, I'd expect that but I can't get through on the phone to make any changes. Can I change it online? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir just sent it | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united thank you! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir my flight from VCP to JFK was delayed and now it has been Cancelled Flighted, what should i do? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica Are the hours of operation for the Club at SFO that are posted online current? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways thank you for blowing my vacation. Couldn't get me anywhere today to make my reservation and also lost 2 bags of mine! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways this says it was estimated to leave an hour ago (it hasn't left yet) so thanks for this useful information. #TheWorstAirline | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Reservation agent on the phone did a great job. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir well done, you have taken the fun out of air travel @PHLAirport | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways "good news. We've located the crew and made contact with them". flight was supposed to leave 4 minutes ago. #usairwaysfail | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways @AmericanAir Any word on accommodations for the passengers on US 746 when they arrive in Charlotte? Lot of tired passengers here | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue it will be glowing. Your crew and your aircraft sparkled. You guys know about @nokidhungry right? Might be a good partnership:) | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united so 8 hotels for 32 people but feel like we are being held hostage because someone has our boarding passes so we can't leave! #FAIL | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united yes I filed a claim & hope to receive by luggage by 2am. Ridiculous as I had to purchase items to go to sleep & no reimbursement. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united Yeah, bag is on the way. As per usual. I'm actually getting used to getting it delivered to me, its kind of nice in a sense. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | ?@JetBlue: Our fleet's on fleek. http://t.co/3kVkd8yRxa?? + lol wow | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united @bwood we'd prefer everyone hear our complaints amount your airline | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Thank you, @USAirways! Your fare to from DTW to DCA was much lower than @Delta and @SouthwestAir! Thank you! You won me over! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | ???ð?ªRT @JetBlue: Our fleet's on fleek. http://t.co/dSDEbodmEL | neutral | positive, negative |
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