instruction
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3 values
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue huge fan of great brands and people doing great things?? you guys rock happy to share the love!
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@AmericanAir #oaaret is our flight Cancelled Flightled?
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
?œ@JetBlue: Our fleet's on fleek. http://t.co/LSYbgLF59j?? let's keep it professional
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united I will thank you!
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
??’¯??’¯??’¯ RT @JetBlue: Our fleet's on fleek. http://t.co/SrM13qbRZD
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@USAirways got rebooked. Sent to A9. Wrong gate! Traveled back to B13 for correct flight. #tired&frustrated
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@AmericanAir can you take care @Cowboycerrone please. Thanks
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@USAirways #Unbelievable that for 2 consecutive days I can't get through to a person. On hold over 2 hours and still going
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@united DM sent
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue @hanneslohmann cool
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue Why not deal with that while the plane's on the ground instead of diverting the plane & adding 2 hrs to the flight?
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir ugh kicking myself for missing out on #destinationdragons. I need some @Imaginedragons back in my life http://t.co/sbEhi46bMk
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue two rows
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united I am calling to check on a future flight and your first agent hung up and now you sent me to the pet travel line!! This is HELL!!
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@VirginAmerica not worried, it's been a great ride in a new plane with great crew. All airlines should be like this.
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue it's only because I'm wearing #TrueBlueColors!
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
?œ@JetBlue: Our fleet's on fleek. http://t.co/4LlWi5oxvO?? lmfaooooo hook me up with a flight!
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue Using JetBlue miles?
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@AmericanAir I am trying to change the time of a flight I already purchased and was told I have to pay a $400 change fee. Ridiculous.
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir 4 hour delay in ATL due to "air traffic control"....love missing an entire day of my vacation #unhappycustomer #mytimeismoney
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir 10+ people pre boarded Only 1 needed a wheel chair off the plane... Was NOT the case boarding
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@united bummer but thank you for the quick response
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@AmericanAir @Rizzilient After days, I finally got the automated service to call me back but it hung on me! This is beyond ridicules. help!
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@united I was protected on that flight by gate agent Kerry at LAS. She also did an excellent job getting me to my destination today. Thanks!
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united tonight you made this Fred Flintstone happy with an upgrade to 1st class. http://t.co/gKgKZLAwpR
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united Brothers luggage was lost on Copa Airlines Flight 635. He's competing Sunday for the 2015 Panamerican Cross Country Cup. Please help
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue If you'd love to see more girls be inspired about becoming pilots, RT our free WOAW event March 2-8 at ABQ. http://t.co/rfXlV1kGDh
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir boarding passes now compatible with #iPhone #Passbook http://t.co/1ESmMnIZEk
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united WHy is my KTN not showing on my boarding? Why is TSA pre-check not applying to my boarding pass?
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@USAirways There is no reFlight Booking Problems the event I'm flying to attend. Waiting for jetway driver??? STILL ON TARMAC???
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir Thanks 4 the great service, staff, letting me change my flight 5 times for free! PVD to the skies for me always on SWA!
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@AmericanAir Can you upgrade (with cash) to Main Cabin Extra after buying an AAdvantage Mileage Saver (using miles)? Can't seem to do it...
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir planning a family trip to Orlando in May and trying to figure out when to book to get the best rate. Any Suggestions?
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue you guys rock!
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
?œ@JetBlue: Our fleet's on fleek. http://t.co/kVXs1lCqLp?? @alynewton new fav airline
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@AmericanAir ...why would you sell seats for a 7 hour flight with half of the legroom occupied by an escape raft? http://t.co/DTHEyOFXrB
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@VirginAmerica Flight from BOS > LAS tomorrow was Cancelled Flightled. No notification; wait times are 1+ hour. Will you rebook on another airline?
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue Using JetBlue air miles?
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue doesn't help if I have to fly on specific days
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir @FortuneMagazine great news.
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@AmericanAir I?™ve been on the line waiting for 40 minutes again.
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir I was just sitting here talking at a tech conference about how awesome you guys are and this rolled across. Luv you guys! #LOL
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@AmericanAir thanks for following up- it finally worked!! Fingers crossed the new flight works.
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@AmericanAir @Clarkey_19 we done it with 1 truck... No biggie ????
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir thanks!! We will see what happens!!
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united probably wouldn't be doing it had someone returned my call or email. Case number 8273993
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir sign me up!
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue i am here - what is your resolution?
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@USAirways I'm glad @Beamske retweeted otherwise you would have to ignore the numerous tweets I sent. You all are fucking amazing
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
?œ@JetBlue: @FinleyBklynCFS So glad to hear. Thanks for sharing the video.?? Me and JetBlue are #BFF ????
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir my wife has now been on hold for 90 minutes....I get weather is bad, but this is insane. #customerservice #customerloyalty
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@united Elizabeth at Washington Dulles just hooked me up with a new connecting flight at my gate! I'm super pleased!
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
.@VirginAmerica not only was it great, but you return my calls the day after. Couldn't ask for more. #myVXexperience
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united Thanks, I will!
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@USAirways 3rd connecting flight delayed but still cannot make it & still unable to speak to a real person
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@VirginAmerica So excited for my first cross country flight LAX to MCO I've heard nothing but great things about Virgin America. #29DaysToGo
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@USAirways AA Gate Supervisor emplid 600117 allowed flight AA67 to leave JFK to SJ on 20feb15 w/o 8 customers that made final boarding call.
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@AmericanAir trying to get home is beyond complicated. It's should not be this hard. Students are split up and we will not fly AA ever again
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@AmericanAir $90 dollar RT ticket to Chicago? Yes, Please!
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@AmericanAir If you are sorry, answer my claims (AA Ref#1-2990176298, 1-3001885409 and : 1-3001885409) accordingly, without using "weather"
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@AmericanAir has the worst flight change policy. No mercy, no sympathy, such a bummer when you can't go to funerals or see friends bc of it.
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue we are delayed, until he arrives
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue she was a phone agent, pls do! Peggy was pleasant, informative and delivered. ⭐ï?â?ï?â?ï?â?ï?â?ï??
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue Thank you for the JetBlue Credit. Nice save :-)
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir Today is going to be the day, I can feel it! Thank y'all for your support throughout! We're coming home Nashville! #Octavia
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir how are flights looking for tomorrow morning from #Nashville (BNA) to Fort Lauderdale (FLL) ?!
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united the delay is due to customer service for 20 people? What about the DIS-SERVICE you provided for 100+? #FlightFail #Hour20Delay
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue A320 pulling into the gate as the sunrises here at @BostonLogan this morning #jetbluesofly #jetblue #airbus http://t.co/JGdu5us8Dz
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united OK, thanks for the clarification.
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue I appreciate the credit for my troubles but the lack of personal response troubles me.
negative
neutral, positive