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3 values
Classify the input using one of these labels: neutral, positive, and negative:
@united I was on UA1069 today and left my sunglasses in seat 26F. Please help me get them back! #UnitedAirlines
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue thanks for the upgrade????!! so far so good. #KeepItUp http://t.co/BKmfeY7QOL
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@AmericanAir your staff at rsw working the sliver airlines desk is not helpful. We can not get any information about our flight.
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@USAirways But good luck getting there! Not cool.
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united pedophile airline. Split myself and my 10 yr old daughter rows apart on flight 1254 to boston
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir #promotion fly 3 roundtrip #flights to and from #ATL between 2/15 and 5/17 and get a companion pass for the year #travel
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir finally got through. Thanks!
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir Hey, friends. When I phone the A-list number your IVR hangs up on me. Multiple times. Not sure how to proceed?
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@AmericanAir Thanks for doing that but now it's telling me to go to the airport and check in with an agent-what's up? http://t.co/PfseNJk5Pw
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@USAirways Has the most useless & Rude employees ever at Philadelphia airport never again will I fly with them ! ??˜¤
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir good to know. Perhaps it was execution then.
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@USAirways US airways csr at Phoenix airport fixed the problem
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@USAirways we are boarding now but have yet to depart. Thanks for the response.
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united too big to properly manage flight times. There is such a thing as being on time. Or at least prepared with a gate when we land!
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@USAirways would help if you flew bigger planes into TLH. All my team mates made it to the training but me.
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir save mile to visit family in 2015 and this will impact how many times I can see my mother. I planned and you change the rules
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir wow! Some things are better forgotten!
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@USAirways quit being cheap and hire some call center employees. It shouldn't take half a day to call you
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir @PHLAirport Will Flight 2155 that arrives at E11 be a penguin plane?
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@USAirways @AmericanAir Can you bring guinea pigs in small pet carrier onboard your flights?
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue My Flight 1318 is delayed and I am connecting from Boston. Is it possible to switch me to Flight 118 so I can make my connection?
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
???‚ð??‚ð??? ?œ@JetBlue: Our fleet's on fleek. http://t.co/BBaONx9txD??
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue Has D.C. Thinking About Summer With New Nantucket Service - SYS-CON Media (PR) http://t.co/ZoFWLdQXbe
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united I am following - you need to follow me for DM?
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united I6EP18
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@AmericanAir sent
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@USAirways Don't want to clog your already-crowded line with a special meal request. Can someone DM me to sort out? #vegetarianproblems :)
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@VirginAmerica shares rise on Q4 financial results - USA TODAY http://t.co/lFS4PEFE6y
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir Why do airlines change ticket prices in the middle of the day #annoyed
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@AmericanAir my two coats were in that bag so i have been in france with no coat, walking around with a T shirt and one clean pair.(3)
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@AmericanAir can you tell me why flight 1542 from dfw to phl was Cancelled Flightled for tomorrow?
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@AmericanAir i got a new reservation for tomorrow. Thanks!
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united Thank you Margo at Houston's Bush Intercontinental for getting me home earlier.
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@USAirways YOU ARE THE BEST!!! FOLLOW ME PLEASE;)???ð??ð??â?Œï?â?Œï?â?Œï?ð??ð??ð???
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united thank you for compensating us for our 4 lost bags. We will fly with you again! #UnitedAirlines
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue Thank you for the quick response! I am trying to request abassinet for my son. it would be great if you can help me with my request
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@Sb5551 Sounds like @USAirways should have planned better since this weather was no surprise. Completely unacceptable wait times!!!
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@united so the 4-6hrs that you told me was what? A guess?? They've apparently had the bag 20hrs now and no call.
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@united I'm not this person, but I've been sitting in Denver for three hours and all I want to do is get on a plane. Please let me go home.
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue whatever your lil #mint heart desires! http://t.co/WmX12F33ZC
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue Challenge accepted. First 5 crew members to send pics in the chairs get FREE tickets to visit us. #wager #IsItSummerYet
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united the refund request functionality on http://t.co/5IMDckODfx is broken.i get a time out error.
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir got it taken care of! thank you <3
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united thank you thank you thank you for contacting me. Thank you for the offer of a $1000 travel certificate #unitedairlines
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue Airways Adds New Charter #Flight to Cuba - #Travel Wires (blog) http://t.co/Swb1gR57Cc
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united still no refund or word via DM. Please resolve this issue as your Cancelled Flightled flight was useless to my assistant's trip.
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@united I got an email from cust. care for an issue I had offering me a voucher. How do I claim that? I emailed back but got no reply. DM me
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@VirginAmerica Had to spend 5 hours worrying that items in carryon would be broken/stolen since I couldn't carry them on plane or lock bag.
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue why 730 and not 645 as scheduled?
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@united - terrible experience on UA415 on 17th. 1st exit row in economy has zero legroom. Have same row booked for return but can't change.
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue disappointed that my flight back to boston from PR was Cancelled Flightled,rebooked 4 the next day,delayed that one too, and no compensation
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@usairways would it kill you to let me know how many minutes I might be on hold?
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue ready to go to Disneyworld! For the @runDisney #PrincessHalf http://t.co/sTQY9V8256
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united I'm not sure why I expected anyone to be here http://t.co/bnFlHPXtmw
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@united no response 3 weeks since complaint submitted and 3 days since you all said you would look into it
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@AmericanAir I have the app - after my nonsense flight Cancelled Flightation yesterday I wasn't able to use the app or kiosk today. Hour long line.
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@united gives Belfast a #Hug with the new unmissable #BusHug format #impact #busads #thinkbus @BelfastAirport http://t.co/AvbdstJUJS
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united MR, she's on her way now, but thought id detail the extravaganza for you... #dobetter #please http://t.co/V8PVpHMtZc
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue's new CEO seeks the right balance to please passengers and Wall ... - Daily Journal http://t.co/bTb4awQtln
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue Airways Corporation Insider Trading Update - Rock Hill Daily http://t.co/vvzkSMFKVw
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@USAirways @AskPayPal So I contacted my bank. They took the money out today. I also contacted @USAirways they said my reservation is
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
Why? ???? RT @JetBlue Our fleet's on fleek. http://t.co/I7Ut2ZvHCO
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@USAirways thanks !!!
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@AmericanAir just want to thank you guys for the 27 hour delay for flight AA106 from JFK due to staff shortage and not weather??ˆï??
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir Whats up with flight 4464 Ft myers to milwaukee???
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@AmericanAir you think I haven't tried that multiple times?? The "status" of my bag is that it should've been here YESTERDAY. So disgusted.
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir this is ridiculous. It's been 2 hours on hold to rebook Cancelled Flightled flight.
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@united no worries Your customer service gets a bad wrap but just spoke w agent who saved me huge amounts of time & apologized for yesterday
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united rebooked 24 hours after original flight, to say your handling of situation was bad would be an understatement.
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir Thanks for replying, I sen't my conf #! I love aviation and Southwest and all I wanted for my 18th was to fly SWA for the day!
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir think you have great people working for you.
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united flight to RSW tonight -me & twin 3 year olds. A pilot who was in row by me stayed to help me get the boys & bags off. Lifesaver!!
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united I'm in another country - please Cancelled Flight my reservation. I've booked through Swiss air
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@AmericanAir because you won't get our bags for us because you said they would go on to Cincinnati even though we can't. Who exactly is
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
?œ@united: @leigh_emery We don't like to hear this. Is there anything we can help with? Thanks. ^EY?? another empty offer for help.
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue Boston gate C12
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@USAirways yes, it's a domestic flight. Thank you!
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@USAirways no worries, your flight attendant took care of it.
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@USAirways the call hung up on me..
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@united has unrivalled access to #California with flights to the U.S. from 7 UK airports, with nonstop or one-stop connections year-round
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@AmericanAir I was on a flight for tomorrow and my reservation is coming up. Help me!
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united what's the point of asking for details about a #servicedog when you book if your flight crew doesn't read them? (Continued)
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir Mad love http://t.co/4ojrSDWPkK NYC-
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united that's right- with an overnight Miami.
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@VirginAmerica any plans to start flying direct from DAL to LAS?
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united +the plane.
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@VirginAmerica Thank you!!
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united thanks for leaving our 3 year old in his own row flight 360 LAX-IAD
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
?œ@JetBlue: Our fleet's on fleek. http://t.co/CXTTxV2lMP?? ????
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir were you handing out tickets while I was sleep ?
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@VirginAmerica having problems Flight Booking Problems on the web site. keeps giving me an error and to contact by phone. phone is 30 minute wait.
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@USAirways will my known traveler no. transfer over from @AmericanAir ? when I check in at t-24 as an AA elite I can get choice seats?
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@USAirways Good news, we got fixed.
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@VirginAmerica what is your policy on flying after surgery?
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir had a great flight to and from Cabo last week with my family #smoothflight #frequentflyer
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
.@SouthwestAir I finally hung up after 2 hours and was not able to get the flight I needed. #stuckintampa ????
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue got it wish they would communicate more w us
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue well they said Cancelled Flight on the PA system. Guess they are trying to get a plane from Boston. And not a 100% confirmed
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir How to find out if my parents luggage really went to FLL on a Cancelled Flighted SW flight? Called 1800IFlySWA, long long waits...
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@AmericanAir great, thanks!
positive
neutral, negative