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Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue thanks! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united will the kudos to capt. Herman be relayed to his chief pilot or should I be emailing someone? | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica I love the hipster innovation. You are a feel good brand. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways we're glad to hear it. Out of curiosity, what causes such flight patterns? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways what's the charge for oversize? Not overweight | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways my TSA precheck isn't showing up on my boarding pass for my flight tomorrow...help!? #USAirways #TSAPreCheck | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united what you did was illegal and a breach of contract. I will be in touch but not through your "customer feedback" | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir thank you so so much for sending me to LA for #DestinationDragons! Tonight is gonna rock???? | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united absolutely disgusting the way you treat your customers. Isn't there anyone actively monitoring your Cust serve? This is unreal!! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united Thanks! Just DMed HN. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue I'd go to Australia to enjoy the land down under! Always been on my bucket list! #FlyingItForward | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir beyond frustrated with no call back from auto hold or whatever you call it. Entered my number at 11:30 CST, still no call 2:26 | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir On flt 1627 from DFW to FAT on 2/23 and it was 86'd. Can you rebook me on the 1359 flight tonight? Can't get through on phone. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united thanks for the quick reply! I just fill in the form #idnumber8569822 #hopetogetanswersoon | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir any delays on tonight's flight from DFW to SAT? I have family members on board. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways you're really fudgin up with all these delays ??¡ #justwantmybed | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Thank you. Good suggestion. I checked and we were not rebooked. We'll keep checking and looking for other flights | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | ?@JetBlue: Our fleet's on fleek. http://t.co/jm4GeyXbY5?LOL | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways has the most ass backwards process for using credits on flights. even trying to get a hold of customer relations is impossible | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir Please start charging for carryon luggage. #CarryOnBagsSlowEverybodyDown | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir yes yes yes,so glad to be headed home! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir thank you!!! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Counting on your flight 989 to get to DC! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue For one way, not letting me select TO city....strange...and now some fairs look "normal" ???? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir right on cue with the delays???? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united yes #LHRT2 lounge is fantastic, if only the US ones could be remotely similar! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Would have had to fly real far south, huh? #WinterWeather #Brrr | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united hi guys, do you have a general enquires email address please? Thanks David. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir "Airport snow removal method #22..."
Keep up the good work folks, this is where Cessna's become 747's! http://t.co/oUmC1LrXDN | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir flight yesterday Cancelled Flighted. Got to airport 4am today for an on time flight w was delayed Cancelled Flighted than reinstated which caused | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue #Bluemanity @AirlineAdviser loves this. Have a great time flying this | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir safety back in Dallas! | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united that link is not helpful as it does not put me In touch with management | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways done it! Process initiated Saturday morning. Can't get info with website issues & inadequate phone coverage. How 2 get update?? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir where are our pilots? Plane is here flight says it's still on time, but we should of been off the ground 15 minutes ago. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue thank you guys! You are the best! ???â?ï?? | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Was nice to see your Veterans Advantage Program at the gate on Sunday @ MCO.Keep up the good work at JetBlue | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united didn't realize my bag/ contents were wet until I got to my hotel. Sent my suit/shirts out to be dry cleaned. Mtgs start tomorrow. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue thanks so much. Can't wait to fly with you guys :) | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways going to miss my connection due to another tarmac delay - on US5268 then 4050 - need a flight home today please! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir done. I hope you can offer something. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @southwestair TREMENDOUS job. Atlanta Airport saw SW celebrate Mardi Gras. Another reason I'm nuts for you guys! http://t.co/8WBzOrRn3C | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir I have not. There's no option for even getting a call back! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united Hi have a question re future Flight Booking Problems. DUB-JAC 29/9 JAC-LAX 8/10 LAX-DUB 13/10. I'm *G. What is checked bag allowance for JAC-LAX? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir Dang, if only practice was an hour Late Flightr today... | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir With snow/ice forecast DFW Tu pm-We am what is change policy on reservations we hold Wed morning? Any leeway?? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united thank you. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue ah no the staff was perfect this morning at JFK, more sleep for me!! :) | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir Kudos for adding #Passbook to your app! I LOVE IT! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir but to make us tru to find space in other flights. This customer service is as bad as @SpiritAirlines. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue their names are both Angel (seriously - how cool is that!). Truly FANTASTIC service! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united She ???? won't ???? be ???? at ???? my ???? wedding ????. This is an irreplaceable milestone. There's no reFlight Booking Problems. How can we be repaid for this? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir @FortuneMagazine I DO like your airlines, congrats! : ) | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue wondering if it's possible for my colleague and I to get on an earlier flight LAX>JFK tomorrow. Can you help? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | ?¤ï¸â¤ï¸â¤ï¸â?@JetBlue: Our fleet's on fleek. http://t.co/UHUmAskLdv?? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir you've got to be kidding. Look at the pictures. I'm hoping it's on the flight that just came in. The whole story is 2 much | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir i do not want to stay overnight at this airport! I have been here since 11 am this morning! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica has flight number 276 from SFO to Cabo San Lucas arrived yet? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways you have most likely lost my business. Terrible experience! Too many times stuck on Tarmac and last min Cancelled Flightled flights. #Done | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir you know I love this airline, but why are my friends @MEGENTRIPODI @jordnnicole7 having such a problem retaining info they need | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir mission accomplished today, Thank you! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united Sure. Follow for a sec and I will. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue you can do better than this. And you can do better for me and all the passengers. #flight108 jfk to pwm. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways yay for glitchy tracking system! My bags made it to my destination and not Laguardia like the app said! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways suggest you failures make a HUGE donation to @the_USO Charlotte, NC as THEY provided GREAT customer service today, unlike you. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir I love travel with yours planes, all people is very nice, it's amazing! Can you please follow me back? ???I love the company! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united ah, that would explain why crew didn't seem particularly distressed when we pointed it out. It was a little startling at first. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Yes I do bit you don't follow me so I can't DM you | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Have a cup coffee and relax while you check out the New Deals and Promotions at Avon, twice a month at Doug @dcoadavon | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united aisle please | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united please give special thanks to Aaron in Tampa office for helping me for literally two hours! He's amazing. Mission accomplished! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir sure thing | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue someone should screen what you play on your flights. http://t.co/tNY9uIpha5 | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united follow me please this airline is beautifull ?¥ | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir is 2513 and 1555 on time or Cancelled Flightled? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir I can hardly believe it! Bundle up and stay warm! ???? | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways a $75 change is ok most of the time but if there r open seats on earlier flt and no chkd bag, why not let someone fly standby? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir DM sent! Thanks so much for responding! Your response was so timely, I missed it! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Alternatives? You have absolutely no respect for loyal customers. 8 years. No more. I'm done. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir help us here !!! We are stuck here @jfk for more than 24hours! !we need to go home #flight919 #saveus | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways still no rep can talk 3 days Late Flightr. U r asking me to checkin to my flight tmrw and my refund is being requested. Deal w this!! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue my email is my twitter handle followed by gmail ?º???ð??? | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways plz plz plz hold 4438 to EYW. The 810 PHL >CLT is sooo Late Flight. Gonna miss the connection for @jabevan221 's 40th #GTH239 | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir haha, thanks for the explanation | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways customer service at its best! Rachel S. took great care of us at the PHX airport. http://t.co/HG7vEqhGHy | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Also, thanks for your prompt replies. I'm really impressed--and you're not just brushing me off. Much appreciated! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united I would like to know what's going on before his current flight lands. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir tried to rebook online but it says that I have to pay $200 for difference in price. Please help | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue basically stole my glasses, and now I can't drive or see in my classes and they're not answering my phone calls. #thanksJetBlue | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways that wasn?t my Q but thanks. Wondering why you?re the only ones. I disguised yours to not call you out. ;) http://t.co/uH6UwuOSC0 | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir sure. Fhk2te. Am scheduled to leave this weekend but need to push to October | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Hi there, any rough idea of when January 2016 flights will be made available? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir first the pilot, then the catering... | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways please fix the very unproductive check in process at @DCA. 20 check in stations and 2 people working them. What a total mess!!!! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir RT @kkwhb: Paid for early bird boarding and got B46. I said to lady, "well, that system is about dead." She didn't understand | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Flight 1512 (N924AN) departs @FlyTPA enroute to @dfwairport http://t.co/j0mhMkDiVl | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir Thanks Lindsey & the Southwest twitter team for great service & a speedy resolution #LuvAgent #swa | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united well, thanks for not charging me for switching my two Cancelled Flightled flights anyway. That was pretty nice. #stillmakingmepoorthough | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways shout out to the pilots and FC attendant(Eliz) of US 673. Super strong crosswinds during landing. Eliz did a super job throughout | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir poor performance all around! Paid for Express checkin weeks ago and can't even leverage it #bullshit | negative | neutral, positive |