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Classify the input using one of these labels: neutral, positive, and negative: | @united thanks! Will you guys be getting the A380s anytime soon? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue tell the truth - this is a pic of your social media community managers isn't it? http://t.co/e2AXlqzWvh | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Thank you. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways, I know you're dealing with the weather, but @PHLAirport is a hot mess. Pls send reinforcements | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united Thx, just DM'd. Conf #'s MQXC64 & MPWNC2. Any help appreciated | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united UA6002 MLI->DEN. Will miss connection UA3530 DEN->YEG due to delay. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Flight 1447 (N351JB) "JBLU" arrives at @FlyTPA following flight from Westchester County Airport http://t.co/xX2M2jxQep | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue should I check in my awesome bag on my flight or carry it on... Decisions... | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue seriously? System down? No IT? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Pooling and gifting are completely different. I shouldn't have to be charged $375 to send points. Its disgusting. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways holding your passengers hostage during your computer crash is not customer friendly, let us off the plane or get us moving | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir Thank you. I know ya'll can't control the weather. I appreciate ya'll working to get my flight rebooked the last two days. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir went to purchase a flight that I began processing not even 4 minutes earlier and the points had gone up - any help? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir flight 353 | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Stop trying to make #fleek happen! #PointsMe | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united thank you for taking care of my mom and reFlight Booking Problems her flight in phl. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir the Late Flightst usair4603. Earlier 4591 | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir thanks you always be my airline of choice when possible | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir thanks! Very excited to see it :D | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue @dgruber1700 oh wow and I'm complaining about two hour on the run way shucks JetBlue NOT GOOD your service was better than this | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Seems a few of my friends speak highly as well. Now we just need to find a decent priced way to go from YVR to SEA and overnight. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways ticket couldnt be used bc unable to get to departing dest (RSW) bc of blizzard in BOS. Told only way to use credit is $200 fine | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir Any idea when the winter advisory will be posted for ATL for tomorrow (2/25)?? I'd rather get to PHL tonight. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways What is going on with flight 1826 from PHL to PHX? 10 mins to estimated departure nobody has board and no update. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways if there are empty first class seats on my flight at check in, why wouldn't I be automatically upgraded? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united Thank you. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united any news? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Celebrates 15-Year Anniversary With New Livery - Digital Journal http://t.co/U5HXri6Crx | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united has the best customer experience via twitter - huge fan!!! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir oh my god thank you so much!!! I just sent you a DM | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir A wonderfully nice agent in Austin helped us out. Wish I remembered her name to give proper kudos. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @usairways now on hold for an hour. So frustrating, I suspect you have more operators come in on days like this w/inclement weather? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Shout-out to all the ground crews working in the cold! Thanks for what y'all do. (& social media team for customer service) | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica your no Late Flight bag check just lost you my business. I missed flight and AM apt. Three other people on flight had same exp. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir are there any flights from MSP to HRL in March? I'm looking at 3/19-3/23 | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united pls follow for DM | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways I will NEVER travel US Airways again. Flew in from LA to DC last night and for the 2nd time on this airline my bags didn't arrive | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica I was so glad it was mentioned. I took my first virgin flight a few years back and it was a transformative experience. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir @DreSparkles Thank you! I finally made it to my destination | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue thank you | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir what does TSA Pre on my boarding pass mean? http://t.co/0HmmQCzkCf | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways new F/As from DFW to CLT this morning did a great job. Well Done! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir How best to talk with an agent to reschedule Cancelled Flighted flight? No one answers at AA. Know it's busy, but need help.Thanks | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir : This is the second time in a row I haven't received text updates about flight time change. Don't offer if you won't use it | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir there is a full flight of customers sitting on the plane waiting for baggage to be loaded on AA 356 in DFW - why? 2 hour delay | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united Woke up to notification- flight moved 1.5 hrs early. Barely made flight then 3 hrs layover in SFO - wanted to hop on earlier option | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue should've been on one of your flights instead... @SouthwestAir has now lost our bags to add insult to injury | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united just emailed Jim Compton and Jeff Smisek so hopefully you pay attention now | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | Lol great answer.. ?@AmericanAir: @JayFranceschi Our agents are checking in passengers as quickly as possible. We appreciate your patience.?? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir you bet make this screw up right (for once). Things I need in bag for my job and you have "grounded" me today #painandsuffering | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir at LAX & just got off the phone w/reservations. Every flight that'd get me to BOS before 11 am tmrw is apparently unavailable ???? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | I'd like the 11c I originally tried for @AmericanAir - again, happy to pay the difference | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir Why won't you let me leave Newark!? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united Oh, we are sure it's not planned, but it occurs absolutely consistently, it's usually the only YYJ flight that's Cancelled Flightled daily. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @vanessaannz seriously, you hate @AmericanAir since they can't accommodate you due to inclemental weather disruptions? lol, very funny | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways seriously? Every flight I have had the past 2 days has been delayed. Every single one. Terrible | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir On flight 771 tomorrow (Wed 2/18) DEN-BNA. Will we be delayed or Cancelled Flightled? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united what about the poor customer service at checkin at Kansas KCI?!? That's it??? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir big surprise flight 2330 is delayed. Hopefully not for 6 hours like our flight here. Thanks again for a sleepless night. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir LUV! your new Luv Television Commercials. Traveled on your airline last year return trip from NYC...#feltthelove | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | Nice RT @VirginAmerica: The man of steel might be faster, but we have WiFi ?? just saying. #ScienceBehindTheExperience http://t.co/FGRbpAZSiX | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir DM Sent. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united sorry, I hate united. i won't get to see my family until Thursday | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united Ugh. My bags were sent to Palm Springs and not to LAX as promised. They better be at the hotel when I get there. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united
There must be 100 people waiting in line for customer service at DEN to deal with flight Cancelled Flightations. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways on time today and from PHL! Nice work! #ThereIsAFirstForEverything | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue yes thankfully! Catering just got here and now they are loading, but very frustrated. I was supposed to be there by 10-10:30 | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue it seems I never received an ID, just a password. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united Home is Calgary can you get us there without the added expense of accommodations and meals. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir overall lack of attention or foresight when managing flights. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united hey, I missed my outbound flight - can I still use my return ticket? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue you don't remember our date Monday night back to NYC? #heartbroken | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united I suppose your customers enjoy screaming toddlers then. Not my problem if someone complains! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue #ClosePWCS please just tweet this???ð??â¤ï¸? I fly jetblue every time btw???? | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica status match program. I applied and it's been three weeks. Called and emailed with no response. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir - keeping AA up in the Air! My crew chief cousin Alex Espinosa in DFW! http://t.co/0HXLNvZknP | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica I'm sure a lot of your 747 and 777 JFK-LHR flights go a lot faster than 513mph with a strong tailwind. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir We should be landing at RIC right now, but haven't even left ATL. Should have picked Delta maybe? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir me & @sammi_jon3s are best friends because of @Imaginedragons. Any chance we could get tickets to #DestinationDragons ? | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue There's just so many choices for y'all south of the border and I know not every airline is equal - lowest price != best value. ;) | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir is there a way to know who checked my bag on the curb? She was awesome!!! And want to be sure she gets a high five! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united thank you! Love united!! Have 4 flights today! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir looking for status of flight 1388 schedule for 5:15 am tomorrow morning, thank you | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways we're all standing here and no one is saying anything. I'll most likely be missing my flight to BWI AGAIN. http://t.co/JhaU4K48yv | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways - First impressions are hard to reverse. A horrible first experience with you. Will never fly with you again!!! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways flight 2031, worst experience we've ever had on a flight. Regretting opening their air miles card #hotterandlongerthanhell | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Well if you won't let me handle my reservation/change online, & your Reservation call # hangs up on me wtf do I do?? Bullshit. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue shut up an turn on the tvs/music | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united ouch, delays due to mechanical issues again QRO will have to wait! Yall seem to be falling apart #alwaysdelayed #unitedfail | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways announced that people going to FL via Charlotte would have to go to a different plane & gate, but it was a 'direct flight' #logic | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways we haven't departed yet so let's not get too high hopes. But everything has been on schedule so far | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | ?@VirginAmerica: Book out of town with fares from $59/way (+restr). http://t.co/xRdTOV7nl8 http://t.co/4Y78byAckc?? @JenniferDawnPro | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Says #Lufthansa Incentive Offer To Have No Impact On Share Count - Nasdaq http://t.co/VU7XSWJKiY | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united flying out of STL Saturday where they are expecting ice & snow. When should we start looking for travel waivers? Thanks! | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir do you do auto callbacks so I don't have to wait on hold? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir are pets allowed in first class? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir horrible experience, passenger of size was 1/3 in my seat, offered $50 voucher for this by Christine C http://t.co/1xzrK66wVQ | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways even alternate options are allready full...even with hotel voucher...no more room in philly? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | Please don't. RT ?@JetBlue: Our fleet's on fleek. http://t.co/gdzadXzBYA?? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue don't worry, I'm gonna share with my row! ???? | neutral | positive, negative |