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Classify the input using one of these labels: neutral, positive, and negative. | @JetBlue yes, please get me the seats we paid for. | negative | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @USAirways thanks | positive | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @SouthwestAir Are there any current promotions/codes for Nashville-Denver? Thank you! | neutral | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @USAirways u guys suck | negative | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir is rising like the sun at DCA this morning. @NATCA members have the best view. #avgeek http://t.co/VAhdekVOKe | positive | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @SouthwestAir Gate agent gave me wrong departure info and caused me to miss my flight and now I am on stand by! #NotHappy | negative | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @united you suck. @SouthwestAir you're the best. | positive | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @SouthwestAir flight Cancelled Flighted tonight and was told I won't receive a travel voucher for the inconvenience. Is that really your policy? | negative | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @JetBlue that is great. But once it gets to Buffalo will it be able to leave and get to JFK? Or there's issues still at Buffalo airport? | positive | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir Well I'm showing I am still sitting at the gate on the plane that has not departed? | negative | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @JetBlue they miraculously fixed the plane #kudos to shoe ever it was | positive | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @USAirways YOU ARE THE BEST!!! FOLLOW ME PLEASE;)???ð??ð??â?ï?â?ï?â?ï?ð??ð??ð??? | positive | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @SouthwestAir oops, Sorry, Done, | neutral | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir i dont believe it, it has been impossible for your agents to get an update from the delivery company since yesterday at 11 am | negative | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united Thx, just DM'd. Conf #'s MQXC64 & MPWNC2. Any help appreciated | positive | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united Thanks. Got it straightend out last night. | neutral | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united no tag number. Luggage was taken off the weigh scale and appears to have been sent off on conveyor belt without any tag... | negative | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @SouthwestAir any idea on flights to Nashville tomorrow being clear or Cancelled Flightled | neutral | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @JetBlue Love you guys???ð??ð??? http://t.co/3X9NRUOvtS | positive | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir Pathetic answer. Just found out my bag has been sitting at LGA for 20 hours and no call from you to lmk or delivery of bag. BAD | negative | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @USAirways #Wronganswer. Talk is cheap. Customer service is the action of making things right for the customer. #fail again. | negative | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @USAirways Bag policy says stroller OR car seat. We need to bring 2 car seats and 1 stroller. Should I just call for details? | neutral | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir thanks to Jacqueline in CLT for cleaning up @amexserve and @USAirways mess!!! Awesome service | positive | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united Kurt and the crew on UA1745 were amazing today. They made my son's birthday with their kindness. Hope to fly with them again soon! | positive | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united Thank you for your offer! All sorted out :-) | positive | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @JetBlue Thank you that it is not just a livery; it is a culture that 16,000+ crewmembers embody daily #thanksDave http://t.co/iNNP0Kkyby | positive | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir You moved us onto 6.55pm but there is availability on 1.50 and 3.30. No answer on your phone. Have young children. HELP! | negative | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @USAirways on time today and from PHL! Nice work! #ThereIsAFirstForEverything | positive | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir Thank you, you too! | positive | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir She was at gate on time though, they made her cry, and made a scene for 10 mins instead of boarding her. Plane still outside. | negative | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir thanks for getting back to me. how frequently are these weather advisories updated throughout the day? | neutral | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @USAirways with this livery back in the day. http://t.co/EEqWVAMmiy | neutral | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @united @bwood we'd prefer everyone hear our complaints amount your airline | negative | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @USAirways thanks for making me check my bag when the space was empty and to the flight attendant for the dirty look http://t.co/9rx5HOmM25 | negative | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @VirginAmerica started my flight with a scolding for using an overhead bin that was then offered to the person seated next to me. | negative | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | ?@JetBlue: Our fleet's on fleek. http://t.co/kVXs1lCqLp?? @alynewton new fav airline | positive | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @SouthwestAir it would be nice if I could talk to an agent rather than get caught up w/ a promotion & then be hung up on | negative | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @USAirways awesome! And yes, @UpInAirClaire is! | positive | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @USAirways that link is broken. But if it's the online baggage locator, I already tried it and it gave me no useful information. | negative | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @SouthwestAir I was in Nashville and I had to drive 3 and a half hours to Memphis, but I made it as the plane was loading! | negative | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @USAirways owes Tammy from the Winston-Salem call center for keeping me as a customer! | positive | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @USAirways flt 419. 2+ hrs Late Flight, baggage + 1 more hr. Now I see they delivered my suitcase wet inside & out. #NotHappy | negative | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @JetBlue wall separating in row 1. #safetyconcerns http://t.co/zTrDwV0N4l | neutral | positive |
Classify the input using one of these labels: neutral, positive, and negative. | Okay. RT @JetBlue: Our fleet's on fleek. http://t.co/6H5uEZH4cv | neutral | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @JetBlue Flight 1133 (N353JB) "Blue La La" departs @mco enroute to San Juan International Airport http://t.co/SWZm2fX3nu | neutral | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @JetBlue Definitely! Lots of announcements and the app is great. | positive | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir we've been on hold for over 4 hrs, you Cancelled Flighted flt 2222 phl-dfw. Need assistance!!! | negative | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @USAirways Flight 1815 (N747UW) arrives at @FlyTPA following flight from @PHLAirport http://t.co/TtLwZgIyAg | neutral | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir I even went to ticket counter and got no help | negative | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @SouthwestAir yes can do | neutral | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @JetBlue @amybruni No wifi on this flight so we can't tweet you our Oscar party pics at 37,000ft. #bluecarpet :-( SEA??ï?BOS | negative | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir stranded for 24 hours in MIA, Patrick casimir has been the ONLY AA staff to apologize for the great inconvenience #unreal | negative | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @SouthwestAir give this guy a raise....great start to flight from AZ to MKE.. | positive | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir I love the service and cheap upgrades American Provides! One of the best airlines ever! good food, good seats, amazing thanks! | positive | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir Let's all have a extraordinary week and make it a year to remember #GoingForGreat 2015 thanks so much American Airlines!!! | positive | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @USAirways awesome! And yes, @UpInAirClaire is! | positive | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @JetBlue WELL...my paid tickets have NO assigned seats at all. So essentially I won't be on this flight unless I pay more. | negative | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @SouthwestAir it was 3472 | neutral | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united I tried. We were hung up on, twice. After speaking with someone, then put on hold for 45 minutes. No resolution. | neutral | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir mission accomplished today, Thank you! | positive | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @JetBlue after boarding flight 0510, the captain informs that he could exceed the16 hrs regulation and turned the plane around. Incredible! | negative | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir but seriously if my cats dead I'm going to be pissed/very thankful because it is evil and wants my soul | negative | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @SouthwestAir any particular reason it's 20+ minutes and counting to speak to a human being? | negative | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @united as u might imagine, this former pilot was particularly touched by the gesture. Please let the FO know #keepingtraditionsalive | positive | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @USAirways thanks for giving away my seat. Another fine job! http://t.co/r7ibqr4CYd | positive | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir I'm flying with your competitor today, starts with an U and ends with D. I will never make that mistake again. #americanforlife | positive | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united welcome to our world, that's a snow world today. @GooseBayAirport Goose Bay, Labrador, Canada. http://t.co/4kI6Xr67nk | neutral | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @SouthwestAir I love ya but your bringin me down. An hour Late Flight leaving and now we've been sitting in the runway for 20 min ??¥ #fail | negative | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @SouthwestAir @Imaginedragons @beatsmusic I'd love to hear them live at @VelourLive @velourlive this saturday! #destinationdragons | positive | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united You please do not burn my dreams !!! #burningman tickets sales today. | neutral | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir @brewcrewfan8 Is this real life, AA? Like, 2015 real life? You should be emailing/calling/DMing people you've inconvenienced. | negative | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @JetBlue Ok. Thanks for your help. | positive | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @JetBlue @zakkohane pretty sure he's saying Ricoh had great service down at BOS ;) #happytohelp | neutral | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @SouthwestAir traditionally used sledge hammer - low $ taking share from driving | now scalpel approach through data science #ANAmarketers | neutral | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @USAirways : its just a very bad customer service experience// can you help | negative | positive |
Classify the input using one of these labels: neutral, positive, and negative. | STOP. USING.THIS.WORD. IF. YOU'RE. A. COMPANY. RT @JetBlue: Our fleet's on fleek. http://t.co/Fd2TNYcTrB | negative | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united more people stranded cause you suck. Better yet, you weasel out of Flight Booking Problems rooms for people claiming weather http://t.co/Flcnnn2USD | negative | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @SouthwestAir unveils 4 new routes, including 2 from #Ohio http://t.co/4uRzvBPJKO via @usatoday | neutral | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir does that mean my ktn is not in my reservation? | neutral | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir right on cue with the delays???? | negative | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @SouthwestAir res chg online/app no work, still on hold, faster for hubby to DRIVE to airport to make change @ counter #fail | negative | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @SouthwestAir Have a cup coffee and relax while you check out the New Deals and Promotions at Avon, twice a month at Doug @dcoadavon | neutral | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @JetBlue okayyyy. But I had huge irons on way out. Promise no shenanigans? | neutral | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @JetBlue's CEO battles to appease passengers and Wall Street - Waterbury Republican American http://t.co/fW3cy8HGdJ | neutral | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @USAirways Expedia reserved a ticket for me and 2 more for a USAW flight but only issued 1. They are not responsive.Thoughts? | neutral | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @USAirways thx 4 replying. After trying 2 get thru many times, & v-mail or people hanging up on, us we talked 2 tech...cont'd | positive | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united WHy is my KTN not showing on my boarding? Why is TSA pre-check not applying to my boarding pass? | neutral | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir umm unexpected?? Unexpected meaning you guys didn't know you had a major staff shortage ?? | negative | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united trade show! Come by both 130 for awesome deals on #sunkist and @webbernaturals! $$ http://t.co/1L9sCWPhph | neutral | negative |
Classify the input using one of these labels: neutral, positive, and negative. | There were plenty of empty seats in coach "@united: Your dissatisfaction is understood. Crew members traveling for duty are pre-booked on f" | negative | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united Why announce it is for rollers at all? If I want to put a coat in there isn't that my choice? How about all gate checked? Thx | negative | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @USAirways Nice try. Doesn't apply to Philly. | neutral | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @VirginAmerica @VirginAtlantic I have just checked in flight to SFO from LAX & been told as Atlantic Flying Club Gold I get no benefits?! | negative | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @JetBlue thanks JB!! This is why I ???? you! | positive | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir I?ll play it by ear. I know that you are doing your best. Buy some chewey oatmeal cookies for your customer care folks. | negative | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir If it's in my backpack, why do I need to see agent? | negative | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @USAirways I found a flight I want on @CheapOair. Is my @AmericanAir AA Advantage # applicable to earn miles on it since you're merging? | neutral | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @SouthwestAir Arkansas Gov. plans to sign Governor SB-202 that legalizes discrimination of LGBT.Can you lend your voice to a state boycott? | neutral | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @united thx off the response, finally got through the 45 min wait and talked to someone. | positive | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir I need to change a ticket and my res can't be changed online. I also can't get a call through due to high volume--can u help? | negative | positive |