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Classify the input using one of these labels: neutral, positive, and negative: | @USAirways So far....my phone wait time is longer than @ABCNetwork's #Oscars coverage. #WhatCustomerService | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united it has now been 16 days since i applied for my compensation?
Y have i had no correspondence | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue I don't know- no one would tell me where they were coming from - I would guess so as that's where we had all the changes to flights | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir My DM won't go through but it is 261633561838. Please let me know if you need anything else. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir crew of WN3946 SAN-SFO was brilliant! Rita was hilarious. I know I've been down on you before, but this was a great flight | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways thank you | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | RT @JetBlue: Our fleet's on fleek. http://t.co/826Pkiq5HI | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir follow for a DM please. Need to confirm a Cancelled Flighted reservation | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united so this did not work out at all!! Incredibly unfriendly ground staff and false promises over Twitter @theairhelper | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Not here yet, but I plan on it. If you could have them fly low and slow right in front of me, that would be great. ;-) | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir we can let #bags flutter because we charge travelers that had to change dates #fullprice and we don't let them travel | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united I bought a ticket yesterday and received a confirmation. Tried to check in and they said I hadn't paid for it. So I called was on | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united diverged to Burlington, Vermont. This sucks. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways why would a flight arrive Late Flight or leave when 60% of your passengers have a connection? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Also do you have any way to speak to someone on the phone? Your 1-800 # has been hanging up on me all day. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united a) she's an international. Her phone is on the fritz, I had to get to Chicago from nearly 4 hrs away to figure everything out. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir tisk tisk. Rude flight attendants yet again. I can't hang my suit up because I didn't buy first class? @Delta when will I learn | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways @AmericanAir thought u merged but #USAirways sucks #worstever http://t.co/myNZitCovn | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir will do. Thank you. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue seriously?? What is going on?! http://t.co/mTHM9waObu | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways help! Flight Cancelled Flighted, can't call because my phone doesn't work in Europe. Please help? Says I'm booked want to confirm. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir in my 30 years of flying I have never been so pissed off. To many incidents for just one flight. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir -- any updates on flights getting Cancelled Flighted into DAL? I have a connecting flight there and hope it doesn't delay due to weather | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways to CLT from JFK nasty planes, dirty seats & floors, rude flight attendants- hopefully AA can get you cleaned up #disgusting #vile | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united also doesn't help me. I'm a very frequent flier and united premiere gold. Apparently that means nothing. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue love you guys. You know that. But I paid for prem. wifi toplay @vainglorygame. No go. Ping terrible / up too http://t.co/CmjRIWOP7O | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir btr trained gate agts. Im a frequent flyer & have nvr had issue w/my bag 2day I was forced 2 gate check while priority boarding | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways 4473. She just called to say it's a runway clearing problem of all things. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united any chance you could help rebook?? My flight Cancelled Flightled | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united Your new mileage policy is awful. Before, I might have paid slightly more for United because of miles. Now there's no difference. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Just took off. Sitting with someone who is scheduled on Buenos ares out of JFK,not sre if he will make it. R thy holding plane? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue flight 894, first officer not even at the airport wow!!!!!! Unreal, staff waited until we all boarded to announce we are delayed. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir at LAX & just got off the phone w/reservations. Every flight that'd get me to BOS before 11 am tmrw is apparently unavailable ???? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united got it, look forward to hearing from you soon | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways knows customer service!! Thank you for starting our 2 week vacay on an amazing note! Thank you sarita!!! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Looks like I'm already delayed and will miss my connecting flight in Philadelphia. Do you un-delay your flights? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united I can't DM you so here's the confirmation # G8CVWJ - please is there any way I can make it to Kailua tonight? Thank you | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united define "appreciate". I doubt the worst major airline in the USA acts on much feedback. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Flight 496. How are u going to compensate me for sitting on the tarmac for 90+ mins and missing my PHX - BOS connection? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united i got email that my reservations got Cancelled Flightled and i will be refunded. Nothing got refunded as of yet | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir for my travel I see bz class and get away are sld out. Anytime is available . How do I know how many anytime are available? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | ?@JetBlue: Our fleet's on fleek. http://t.co/Q16Xvwg0L6?? .... I have to refrain what I want to say | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united on SFO->AUS UA343 2/17, IS9JX1; my seat appears to have had a mite problem. Dr recently confirmed over 50 bug bites were mites | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir I need updates on my flights 464 & 3574. I have been on hold for over 2 hours. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united @AmericanAir so that's it? It just ends there? Come on! I traveled for literally an extra day and a half because of this! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica Trying to reset my password, email never arrives. Help? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united, last week shanghai to sfo 858 delay 5hrs bc of engine. today sfo-sea delay to "sick pilot". no compensation. They Do. Not. Care. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir waiting over a half hour for my checked baggage to be delivered! No updates from any ground crew | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways look @Delta has made the right call on CHO. Please evaluate. http://t.co/3KhGjoFgpX | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways we've (flight 4443) been sitting on the tarmac of dca for a while now waiting on a gate. Can we just use another gate? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways I've been waiting for desk for 45 and on hold 36min and counting...photo of desk agent on phone not flattering. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways can you please train your mechanics? Teach them to bring the tools to fix the plane with them and not leave them in the hanger. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united to be clear on my luggage comment, I am referencing the photo attached. Flight 6232 to JAC http://t.co/PnBajfkmHG | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica @TTINAC11 I DM you | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir These birds could fly to South America for example #Argentina | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways I can't believe that you would refer me to a number no one seems to be getting through. Really? I need help ASAP! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united flying out of STL Saturday where they are expecting ice & snow. When should we start looking for travel waivers? Thanks! | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united the bag is in a state that I didn't travel to and the airports don't fly to each other. Looks like it'll never show | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united Great, thank you!! I'll send it now. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways flight missed due to mech issue. No food voucher, transported to different airport, no rental reimbursement ??¡ | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir hey flight 5350 in dfw stuck at gate with no gate agent. Plane full of people missing connections. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united that's funny because I emailed @VirginAtlantic once and they found it hadn't left LHR. In the mean time stuck with no bag in NYC!!! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir Is there any way to get entry to the Las Vegas event to see @Imaginedragons perform? #DestinationDragons | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united Cancelled Flightled my flight for some unknown reason and haven't really given me anything to make my overnight layover tolerable | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united UA63 from Madrid arrived no agent mass confusion we sent to and fro by 3 UA employees. MaryJo was rude and unhelpful. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir ...why would you sell seats for a 7 hour flight with half of the legroom occupied by an escape raft? http://t.co/DTHEyOFXrB | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue on your 1503 flight JFK to PR. They got the doors open on this frigid temperature. #icyflight | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united okay - thanks for your help, JT! I appreciate your time! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue @dgruber1700 oh wow and I'm complaining about two hour on the run way shucks JetBlue NOT GOOD your service was better than this | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @United so what?s the deal? Do u provide voucher for overnight or am I cozy on the floor at #OHare ? #gross #HelpMePlease #AnyoneThere | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united all set. Figured it out at the baggage office! | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue oh. Makes sense. My bad. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways now the freezing bus is just doing circles? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @United well sitting on the ground 'on time' but waiting for a gate....again #tiredofthis | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united no because you will charge me or delay me further. United 1612 still waiting. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir dmed the name | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir many have missed connections already b/c of delayed flight which will finally board soon | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united Not sure what happened @ MSP yesterday, but VERY UNHAPPY my bag was not only delayed, but sat at MSP for 8 hrs b4 delivery @ 2:30 am | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united I'm a first time solo female traveller and it's pretty scary being in a foreign place not knowing where your belongings are... | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united yes refund my ticket and give me email address to let u know what happened | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united I'm trying your WiFi on UA1616. But sorry it really slow. Even #Spotify lagging and that isn't a hard stream. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways well this is about as worthless as your regular service. A bunch of do nothings and idiots. #sucks | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir An Oscar-worthy entrance into LA. http://t.co/10tmtHVFDC | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir I guess it is more BS AirportCardio given you cannot have an on time flight | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir 4 flights Cancelled Flightled in one week?! Customer Service is ??©??©??©??© | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue I know where you guys jet! LOL, but if you love me so much, help a brother out :) Hot weather, great nightlife, 2-3 hour flight | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united not 100% sure, however my ticket included one checked bag, therefore this charge was extra and completely unanticipated. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways on hold with 800-428-4322. Flight from DSM to DCA was Cancelled Flighted (4473). Know when it will fly? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united plz don't advertise wifi if it's not gonna work thanks #worstflightever | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways every single time i fly you guys i am delayed at least 30 minutes. Every time. On flight 5612 out of #CLT to nola. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue ?? I used points can I get them back if I decide not to go? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir Officially a customer support game of wills... 2hr30 on hold... Who's the loser here? Oh yeah, that's me. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir now on hold for 2.5 hours waiting to speak to someone about my Cancelled Flightled flight from Philly to ORL | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united service by staff was great as usual. Cleanliness and smells a bit much. I'll be back. #satisfied traveler | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir bos to msp, msp to aus, aus to bos. Site doesn't seem to display fields for the middle trip when I add the 3rd. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir She seems a little preoccupied - that's why I'm bringing it to your attention. I am just flagging an issue as an observer. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir I'm getting calls from 1-800-433-7300 but the calls seem to drop instantly. Is there any alternate avenue for resched. support? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways we appreciate auto rescheduling our Cancelled Flightled flight-- but you have nothing sooner than Tuesday? can fly into alternate loc? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir I just sent a DM | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united How do I get through @TSA to finally board UA 1534? | neutral | positive, negative |