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2018-09-18T00:57:30-04:00 | Mobile | 2 | review | The flight was very good. The airline staff very co operative . They adhered to all request with a smile. The food served on the airline was hot and as per request. Made the long journey feel very very comfortable | Singapore Airline excellent service | 0 |
2018-09-18T00:55:54-04:00 | Desktop | 2 | review | As always we were greeted by very friendly staff who couldn’t do enough to assist their passengers. The food was reasonable, but not charged extra for. Aircraft was spotlessly clean and tidy. When you rang for assistance they came immediately! | Great Airline | 1 |
2018-09-18T00:45:41-04:00 | Desktop | 2 | review | Always find this aurkine, very friendly, pleasant and enjoyable.
The stewardess are really lovely and nothings too much trouble | Long | 0 |
2018-09-18T00:44:55-04:00 | Desktop | 2 | review | I usually travel economy in exit rows but thought I would try PE this time.
Get Priority check in, baggage tags, express customs and priority boarding after business. No lounge access.
32 seats in separate PE cabin in 242 config.
Flying to SIN had 31C (aisle), flying home to MEL had 34E (one in).
31C has extra legroom because it’s the first row behind the bulkhead which means window passenger can get out and in without disturbing you. Main downside of R31 is screens are mounted on bulkhead so a little further away to watch.
I was pleasantly surprised that R34 legroom and width was also excellent but aisle passenger would still have to get up for me to get out. R34 2 is no one is behind you so not disturbed by others grabbing or knocking you seat.
Screens better than economy as are provide headphones. Seat has more recline, leg rest and footrest. Also bulkhead behind R34 is sloped so still get full recline to seat.
I preordered the meals online which turned out to be a great option as you got food first and also exactly what you wanted.
SA Service always excellent. Would fly PE again as seemed ok value for extra money. | First time in SA Premium Economy | 0 |
2018-09-18T00:43:48-04:00 | Desktop | 2 | review | Flight attendants were friendly, food and drinks were really good. I would love to fly with Singapore airline. It is unfortunate that Singapore airline's hub is at LAX and I needed to connect at LAX for my trips. | Better than I expected | 2 |
2018-09-18T00:41:55-04:00 | Desktop | 2 | review | This was my first time flying with Singapore Airlines. I usually fly premium economy on my regular visits to New Zealand but on this occasion I chose to fly economy. I was happy with my aisle seats and there was enough leg room (although being only 5ft tall that's never really an issue). The food was average in my opinion. In-flight entertainment was good with plenty of choices of films, radio and TV shows. The cabin crew were very attentive and extremely well turned out - the ladies looked so elegant and the men looked very distinguished (other airlines should take their example). My other disappointment was that the booking class I flew didn't qualify for any airpoints under the Star Alliance scheme so sadly I didn't earn any from the thousands of miles I flew to and from NZ. | First experience with Singapore Airlines | 0 |
2018-09-18T00:40:40-04:00 | Desktop | 2 | review | We travelled to Paris and return via Singapore and thoroughly enjoyed the experience. We have flown Singapore Airlines before and found it very good. Previous to this trip we have flown with several other airlines (including Thai - Terrible!! ) But will now stick with Singapore as our Airline of choice. | My airline of choice | 0 |
2018-09-18T00:39:12-04:00 | Desktop | 2 | review | Efficient and on time, Allow stopovers in Singapore and fly into one city and out of another without increasing the fare. Changi Airport amazing. | A good experience with Singapore Airlines | 0 |
2018-09-18T00:34:23-04:00 | Mobile | 2 | review | Great trip, good service. Food okay! Was a long flight but in flight entertainment was good, plenty for all the family. Usb Sockets aplenty and the live mapping of journey was great. | Trip to NZ via Singapore | 0 |
2018-09-18T00:32:16-04:00 | Desktop | 1 | review | Everything was fine - Service and staff were efficient. My wife and I picked extra leg room seats which cost us quite a bit extra (around $700) but they were really worth it. We were annoyed however that one passenger complained about his seating and so they moved him into the same exit row seats as us. But he did not have to pay the extra $350
Makes one wonder if that was a smart ploy by someone or did they lob one of their staff members there at the last moment. Suppose we just have to cop it sweet. Seat width on the new planes are quite tight
The boarding of the 4 Singapore flights we took to Europe and back were always delayed to almost the last moments. This meant 2 of the departures were delayed which is unsatisfactory. They did pick up the time in flight but it is annoying waiting to get onboard
.
The food on board was very average with poor options (they always have rice or curry) and by the time they came to us they had run out of our prefered meal. Not very happy about that | EFFICICENT FLIGHT AND FRIENDLY STAFF | 1 |
2018-09-18T00:29:42-04:00 | Desktop | 2 | review | Everything was really good from seating to food, entertainment and great staff on board could not fault anything! | Flying Singapore airlines | 0 |
2018-09-18T00:22:15-04:00 | Mobile | 2 | review | The seats were pretty roomy.. Good space between leg and seat in front. Food was OK.
Service wasn't too bad either.
Movies were OK... A bit overly American however.
Quite a few to choose from.
Nice flight.
| Good flight | 0 |
2018-09-18T00:21:23-04:00 | Mobile | 2 | review | I don’t think any other Airlines will give such an Excellent inflyt service. The Crews approaches are excellent. They really take care of their Passengers.
I always prefer SingaporeAir. | GV | 0 |
2018-09-18T00:17:20-04:00 | Desktop | 2 | review | Our first time flying with Singapore Airlines and we were very excited due to the good reviews we had seen. Staff were very friendly and helpful. Good in-flight entertainment with newly released movies and series. The seats are also more comfortable than most economy seating. We weren't crazy about the food though, it was fine, just not extremely tasty. Will definitely fly with them again. | Great airline | 0 |
2018-09-18T00:17:10-04:00 | Mobile | 2 | review | If you have the money business class is the only way to travel. Access to The Lounge provides great opportunity to refresh after a long flight. The in flight service is second to none. Seats that recline to a flat bed together with complimentary slippers, blanket and pillow make for an enjoyable flight and you will arrived totally fresh and ready to start you holiday experience. Make sure you take advantage of the online menu ordering for a spectacular feast. I highly recommend Singapore Airlines. | Totally Relaxed | 0 |
2018-09-18T00:16:11-04:00 | Desktop | 2 | review | Every aspect of our flight was exceptional. The Flight Attendants were very polite and helpful. The food was good with variety of choices.. We would definitely choose to fly with Silkair and Singapore Airlines from Cairns to London.
Paul & Jenny | Excellent in every respect | 0 |
2018-09-18T00:14:09-04:00 | Desktop | 2 | review | Everything about SQ spells Class. The aircraft interiors are well maintained, the hot towels in Economy are a luxury, the food choices are very good, the smiles on the faces of the attendants never fade, the punctuality is second to none, the IFE is top of the Line.
Very difficult to pick any 0s with this airline. Definitely a great way to fly. Cheers | Top Class service from an Airline that never fails to deliver excellence in all departments | 1 |
2018-09-18T00:14:04-04:00 | Desktop | 2 | review | We have used Singapore airlines a few times now. The service is so much better than the other long haul airlines.
My only niggle is that the vegetarian food is very repetitive, not everyone likes to have curry for breakfast, lunch & dinner.
We are using them again in December & are very excited to be one of the first to fly on the new airbus. | Always good | 0 |
2018-09-18T00:13:24-04:00 | Mobile | 2 | review | We flew economy to Singapore and couldn’t handle the small seats and hard seats so up graded to premium economy in Singapore.Had a good flight.But the area around seats is very tight.My husband is very tall so he struggled.In the front row was great but when you move in to a row it’s tight.Food was okay.Wouldnt say fantastic. | Ireland,England and Scotland | 0 |
2018-09-18T00:12:22-04:00 | Desktop | 1 | review | Seating very good staff very good entertainment screen very complicated with no instructions.
Food very average. Fillet Steak I believe was braising steak. Lamb chops were covered in Garlic which was not mentioned on the Menu. I cannot tolerate garlic. | Check every airline first | 0 |
2018-09-18T00:06:45-04:00 | Desktop | 2 | review | For a 16 hour flight, across the international date line, meals and sleep time was managed perfectly ( business class helped). | A long, long flight | 0 |
2018-09-18T00:05:34-04:00 | Desktop | 2 | review | When I tried to change my review for Dream Native resort, Tripadvisor made it nearly impossible. Thanks for nothing. I probably will not write any more reviews for you. | Great airline but Tripadvisor is very difficult to work with | 0 |
2018-09-17T23:59:50-04:00 | Desktop | 2 | review | It had been a few years since I have flown Singapore. They didn't let me down with all of my flight connections on time, good food, and great on board service. We flew premium economy which is one of the better premium economy services that I have used. However, as someone who is 6' tall, I think the Qantas premium economy is slightly better in regard to leg room. The seats are still very good by class, but I found in the A350 the seat in front has a steel block mount under it which I had trouble getting my feet comfortable around. But as far as leg room goes, very good and seat width very good. | Has always been one of the best airlines and still is | 0 |
2018-09-17T23:59:14-04:00 | Desktop | 2 | review | Flight was good, seats very good but when putninto bed mode, they are hard, not very comfortable. Not easy to speak with your partner due to seat design, Ideal for business travellers wishing to work.
We had an issue and to date Singapore Airlines have not responded to our messages.
Very poor customer service. | Comfortable long haul flight | 0 |
2018-09-17T23:58:29-04:00 | Desktop | 2 | review | We have flown Singapore Air before and enjoyed the experience, so were happy to fly with them again to the UK. Singapore Air has always provided us with a comfortable flight even for the long hauls. I find their Economy seats to be the most comfortable of all the other Economy seats we’ve had. The cabin staff are always friendly and attentive and the food and drink are of quite a decent standard for Economy travel. A further enticement to fly with them is to have a stopover in the wonderful city state of Singapore. Changi Airport is a marvel. This time we landed, were processed through Immigration, collected our luggage and in a taxi to our hotel within 30 minutes! Unbelievable, the fastest of any airport we’ve been to. I highly recommend Singapore Air. | Enjoyable and Comfortable | 0 |
2018-09-17T23:55:27-04:00 | Desktop | 2 | review | One of the best airlines. Very attentive, very friendly, (and also very good looking) flight attendants. Great aircrafts with spacious seating. Excellent food. Top in class logistics (flights always on time, luggage is transferred quickly, etc). | SQ is best! | 1 |
2018-09-17T23:52:46-04:00 | Mobile | 2 | review | I fly a lot and find the service and quality of food, seating etc. on Singapore airlines to be exceptional. This time, my first in business class with them was amazing. Not from Manchester, but in the return from Chiangi, you could book the chef (I had lobster thermidor!), and the lounge at Chiangi was amazing (in Manchester part of an "ordinary lounge" is cordoned off). The staff on board are exceptional. The plane is always clean in all cabins and there is a huge choice of entertainment.
| The best airline | 0 |
2018-09-17T23:44:43-04:00 | Desktop | 2 | review | I traveled in Singapore air line last Octomber when i was going to bankok. it was good one nice experience. food was good service was good.
only problem that i had was when on the way back to singapore from bankok they ran our of chicken meals
they give us card packs also | it was good one | 0 |
2018-09-17T23:42:52-04:00 | Desktop | 2 | review | The first time we flew with Singapore Airlines and definitely not the last time! The cabin crew were so helpful and very quick with service. Will definitely fly with them again! | Great service | 0 |
2018-09-17T23:40:41-04:00 | Desktop | 2 | review | A very good Air Line had no troubles at all.
Food was good and service very friendly. The A380 to date is the best Plane I have been on. | Excelent Planes and Friendly service | 0 |
2018-09-17T23:36:13-04:00 | Desktop | 2 | review | Best premium economy seats. Very comfortable long hall trip. Worth every cent paying for the extra leg room. The economy service is good, great selection of entertainment and the staff give great service with a gracious smile | Long haul in relative comfort | 0 |
2018-09-17T23:34:11-04:00 | Desktop | 2 | review | Love Singapore Airlines! The staff are so warm and friendly nothing is too much trouble for them. Had problems with my remote for the movies so did a few other passengers but they either fixed the problem or moved the passengers. The food was great and the little extras very welcome. Would recommend them anytime. | Excellence | 0 |
2018-09-17T23:30:46-04:00 | Desktop | 2 | review | This airline was as usual very professional and all but one of the four flights I took on this journey was on time, the last being 15 minutes late. The food was good as far as airline food goes and the service was as usual excellent. I would always recommend Singapore airlines, but as a rule I don't stick to one airline and take the shortest and most cost effective flight available. | professional and friendly | 0 |
2018-09-17T23:25:27-04:00 | Desktop | 2 | review | I have been three times on this flight...the staff are superb, the seats roomy (compared to other airlines) for a big fella....I'm 6' 1' and have broad shoulders. It's probably the best aeroplanes I've been in for comfort/food and staff. | Best airline for this journey by a long way! | 0 |
2018-09-17T23:22:33-04:00 | Desktop | 2 | review | Would highly recommend this airline booked in easily no delays comfortable seats very friendly professional staff and yummy in flight food | Professional staff | 1 |
2018-09-17T23:21:48-04:00 | Desktop | 2 | review | This flight was a returning to New Zealand after one month holidays in Portugal. My review will be based on my experience only and will share my personal opinion regarding the flight and wont consider the airport, lounges, etc for the results of this review as the airports are mainly managed by other companies than the airlines.
Important to refer that we were flying with our two small girls, 2y and 4y at the time, and this can give support to other families.
On the first leg, between Frankfurt and Singapore, we went on boar of the 777-300ER with the new interior.
I love the A380 aircraft, but this one from Singapore is outstanding.
As soon as we went on boar (late due to the "organization" of Frankfurt airport and ground staff support) we received a warm welcome on board. They were very concern about the comfort of the kids, something that several airlines forget about.
- Drinks given before take-off they were ok ( I prefer Etihad Mocktails)
- cabine is very well designed
- seats very comfortable, even though I prefer the ones on other airlines where a wider space is provided for your feet's when on a lay down position.
- food is really good. Very good quality of the products, mainly the cheese. Few variety but very good,
- entertainment was good, very similar to the other airlines.
- nice games, puzzles, colouring sets and others have been provided to the kids,
- food and drink always available
- Singapore opted for a type of seats that wont allow you to swap from seat to laydown position without leaving your seat (refer to several videos online). you will need to stand up and call for assistance if you don't know how to do it. It can be considered not the desirable but it provide definitely an higher comfort for a better sleep.
Staff is very kind and always around to support, and even to pamper our little ones.
The only 0 point was the flight between Singapore and Christchurch, as the aircraft is a 777-200 with quit old interior. Screen very poor quality, and less entertainment (movies). rather than that, all the quality from Singapore.
Will recommend anyone to consider Singapore on their next flights, as you can have much more for less money.
Our coming trip will be through Singapore for sure. | So far, only the best airline | 2 |
2018-09-17T23:14:09-04:00 | Desktop | 2 | review | Crew was attentive and service standard remains as immaculate.
Inflight supervisor was ensuring all went well and the crews are cooperative. | Maintaining Service Standards | 0 |
2018-09-17T23:10:40-04:00 | Desktop | 2 | review | the seats are very comfortable, the service is very good, very friendly staff. Changing planes in Singapore, again very friendly crew on SilkAir. The food is better then other airlines. | overnight flight to my holiday | 0 |
2018-09-17T23:09:59-04:00 | Desktop | 1 | review | We didn’t go solely for the gin! But it would’ve been nice to have had the choice... Honeymoon trip to Australia - we were so looking forward to the flight (especially as Singapore Airlines has such a good reputation) as it marked the start of a two month tour. Soon after take off we asked for a pre-lunch gin and tonic but were to there was no gin on board! Unbelievable! They offered us a tiny plastic glass of warm sparkling wine and a celebration cake, which wasn’t at all what we wanted. We found it disappointing. The staff seemed stretched and stressed, and the service was not as good as we expected (and we are undemanding travellers)
We felt we were being penalised for travelling economy | Honeymoon and not a drop of gin to be had! | 1 |
2018-09-17T23:09:42-04:00 | Mobile | 2 | review | We flew to Singapore to rendezvous with family from Australia for a two week holiday.
Check-in at JNB was friendly and efficient. A relaxed start to a long haul flight. Once on board our cabin crew made every effort to settle us in with the hot towels plus a juice or water.
Seating was more than comfortable with the added comfort of footrests in economy class.
The cabin crew remained attentive throughout the flight and regularly visited our block of seats. There seemed to be more attendants for economy class than on other airlines.
During the flight, I noticed a passenger near us needed assistance to get to the bathroom. Stewards were specifically allocated to the gentleman throughout the 10 hour flight to check on his well-being. The stewards remained completely unobtrusive, despite these regular visits. Really professional.
The menu offered a choice of either European or Asian meals, catering for the diverse passenger mix. We tried a selection of both during the flight and enjoyed the variety. Refreshments or drinks were available throughout the flight, nothing was too much trouble.
The inflight entertaining was fabulous. I watched a selection of everything on offer. A favourite sitcom, a current box office movie and even played some games! Really spoilt for choice.
Like the catering, the entertainment offered something for everyone.
A great flight and a fabulous beginning to a wonderful holiday.
We would definitely fly Singapore Airlines again. Highly recommended!
| Wonderful Economy Class | 0 |
2018-09-17T23:08:03-04:00 | Desktop | 2 | review | It's always a pleasure and enjoyment to fly on Singapore Airlines when going overseas. Liked the in-flight food and screen entertainment. The air stewards/stewardess are generally friendly and helpful. | Travelled overseas with Singapore Airlines most of the time | 0 |
2018-09-17T23:07:41-04:00 | Desktop | 2 | review | We have flown several times with this airline and the reason for this is that they have a good safety track record, the A380 is a bit more spacious and the crew are so nice and helpful. Nothing is too much trouble and its always service with a smile. | great airline and fabulous staff | 0 |
2018-09-17T23:02:29-04:00 | Mobile | 2 | review | We have flown to Australia numerous times three times with two other airlines but after our first time with Singapore wouldn't fly with any other airline, excellent service great food and always been on time. | Excellent airline | 1 |
2018-09-17T22:58:39-04:00 | Desktop | 2 | review | First time flying with Singapore airlines and wasn’t disappointed.
Crew were very friendly and made sure we were fed and watered throughout the flight.
Food was very good.
I am diabetic and was originally going to book for diabetic meals but saw reviews on it and went against it, so had the main food that was serviced and was impressed with quality and flavour.
The airbus coming back was a lot more comfy and more leg room then the standard plane going out.
Check in was straight forward . | Not disappointed | 1 |
2018-09-17T22:57:37-04:00 | Desktop | 2 | review | Its our first time flying to Singapore Air and it really amazes me because the seats are very clean, wider spaces compared to Cebu pacific and lot of choices for entertainment, as they have monitors and free earplugs (though same with emirates). I am really happy that even Avengers Infinity war is already there. We flew August 2018, and movies and songs are updated. Food are exquisite, really like the red wine and white wine ( to help me sleep). What I don't like is the connecting flight wherein we need to flew first in Silk Air. The space is too narrow, I felt sorry for the couples with babies because only few babies have there bassinets, though its only 3hrs flight, still they need to work on there spaces. But in general, Singapore made us very comfortable and would look forward to book there again. | First Timers! | 1 |
2018-09-17T22:54:07-04:00 | Desktop | 1 | review | On a long overnight flight to London our premium economy seats were in the back row of the section. We were separated from economy by a flimsy partition wall and ineffectual curtain. Directly behind us were 2 crying babies. I felt very sorry for the parents and I know it can't be helped but I think the divider should be more solid sound barrier. Also when seats in front were reclined it was almost impossible for me to get out. I was very disappointed in this- my first experience in premium economy. And it was very expensive. | Premium economy depends where seat is | 1 |
2018-09-17T22:46:19-04:00 | Mobile | 0 | review | I flew to Brisbane starting my trip from Danang to Singapore with Silkair continuing with Singapore Airlines from Singapore to Brisbane.
Seat assignments were done in Danang.
I was told will have aisle seat emergency exit with leg room on the long haul sector and surprisingly I got a 56 row at the back of the aircraft.
It is dissapointing as specifically requested not to be on the back of the aircraft .Regretfully all revealed while on board and no seats were available.
I usually have no issues with SIA as I fly frequently.
Cabin crew were attentive but ground staff in Danang fell short of promise... | Assignment of seat a broken promise. | 2 |
2018-09-17T22:41:19-04:00 | Desktop | 2 | review | Good flight the staff were very friendly, meals were fine we almost missed our plane due to bad train experience from Singapore but they managed to get us through. Can not fault them. There is a bit of leg room on the plane (dream liner) | Great flight | 1 |
2018-09-17T22:37:07-04:00 | Desktop | 2 | review | An overall great experience. Even the long flight from Singapore to Frankfurt was good because of the comfort of the seats and the excellent meals. I'm afraid economy class may be out of the question for long flights in future. I would rather fly fewer times in business class than more flights in economy class. The lounges before the flights were a very good start to the trip. | The service and comfort of the seats were amazing, but then we were flying business class! | 1 |
2018-09-17T22:34:52-04:00 | Desktop | 2 | review | The flight from Mumbai to Singapore was delayed by 4 hours and that disrupted our next schedule as our next flight was just with a difference of 2 hours. But Singapore airlines made it up to us by making all the arrangements. as we landed in Singapore our tickets for the next flights were ready and we were also provided with a hotel room to refresh and rest. We were on a leisure trip so we were not affected.
I am not sure if someone on a business trip will appreciate it. But we had a overall very good experience. | Good experience with Singapore airlines | 1 |
2018-09-17T22:26:29-04:00 | Desktop | 2 | review | This flight is very comfortably timed for travelers from India. It leaves close to noon; so airport counters are not too busy, you are not too tired and the immigration lines move fast.
The flight is comfortable with good lunch, entertainment and by the time the 2nd movie is wrapping up - the descent into Singapore begins.... you get a good glimpse over of Kuala Lumpur as you land into Singapore. The sky has just started getting darker and if you are lucky, you could catch a thunderstorm from your flying position... I did ... (as see in the photo).
the staff are nice and courteous and the overall experience is good! | Mumbai Singapore - day flight | 1 |
2018-09-17T22:22:41-04:00 | Desktop | 2 | review | great experience , smooth flight thru singapore / silk air takes good care of you and .you are well fed and hydrated. | Mumbai to Singapore to Mandalay with Singapore airlines and silk air. | 1 |
2018-09-17T22:19:42-04:00 | Desktop | 2 | review | It was the most convenient and comfy travel for me. Aside from i dont need to take another airline in going directly to Davao, its comfy and the crew were nice and assisted me well. I slept so well with a blanket and pillow; the food is so nice.When i had my layover in Changi Airport, my tiredness from the flight was relief with the amazing ambiance of the airport like i want to roam around and stay longer. All i can say is i wanna take another flight and choose the longest layover as possible so i can explore Singapore even for a day! For my luggages, i dont have any problem its safe and i claim it directly to my destination. | Convenient and Amazing travel experience directly to home :) | 0 |
2018-09-17T22:17:35-04:00 | Mobile | 2 | review | This airline has put itself head and shoulders above every other airline I’ve used; from the reasonable cost for a direct flight (paid about $600) to the value for your money - it’s downright unbeatable. For that low price you get to check 2 bags and one carryon (most other airlines charge more for just the flight and then make you pay extra for the luggage), EXCELLENT service on board (very friendly staff, great food and lots of it, very comfortable seats, excellent in-flight entertainment with your own personal screen and choice of movies, video games, music and if you wish you can synchronize with your phone).
In-flight WiFi is available for purchase (think about $20) and is actually a pretty good connection.
I still have no idea how they do it or if the other airlines are even aware of them or trying to be competitive.
It’s also one of the few direct flights for this route - most others have at least one stopover.
Highly recommend this Airline to anyone flying this route. | Excellent choice when flying | 0 |
2018-09-17T22:17:06-04:00 | Mobile | 2 | review | I have flown many times with Singapore Airlines and once again I had great flights, friendly efficient service.
The success of a great flight for me is to be able to sleep on the overnight legs, and I did.
Although wasn’t that impressed with the movies selevtion this month. but could have been a slow month for the new realeases that would interest me.
Thank you | Fabulous as always | 0 |
2018-09-17T22:16:31-04:00 | Mobile | 2 | review | Recently we flew to Singapore to visit friends with Singapore Airlines. If you have to fly economy this company seems to make it as pleasant as they can. From checkin prompts to baggage handling to your actual flight, the staff are pleasant and courteous and smile a lot. This is very important to us.
On the plane the food was tasty and hot, free drinks and hot towels. Oh I love the towels! We had the feeling that we were in good hands. Our male attendant even took the time to write down some recommendations for places to eat. Lovely and helpful and caring.
On out flight over we sat right a the back with no one behind us which was wonderful but on our return flight those seats had been filled and we were over the wing. I don’t like this so much as it cuts down your view.
The toilets were also clean. The onboard entertainment was easy to access and use with a range of music and movies. We would certainly recommend this airline. | The Happy Airline | 1 |
2018-09-17T22:15:54-04:00 | Desktop | 2 | review | Asked to review an airline, it brought back memories of our first long haul flight to Singapore and return to London via Melbourne Australia. We're experienced travellers around Europe max 5 hours flying. Were a bit nervous of coping with the extra hours in the air. Need not of worried, well looked after, can wait to fly Singapore Airlines again. | Excellent experiance | 0 |
2018-09-17T22:13:57-04:00 | Mobile | 2 | review | Long night flight via Singapore all made much easier by the caring helpful crew on board.
My only complaint is aimed at the design of the aircraft
Seats are so narrow. Thank goodness we are both small and slim.it is not easy to sit comfortably on this long flight | So helpful. | 2 |
2018-09-17T22:13:24-04:00 | Mobile | 2 | review | Comfortable, wonderful staff, great service, good choice of films etc. Really lovely meals- even for dairy free vegetarian! Good drinks and snack service. An amazing time in transit at Singapore airport- beautiful koi carp ponds, butterfly house, comfortable seating areas, immaculately clean bathrooms, lounges with showers. | Singapore airlines are a pleasure to travel with. | 2 |
2018-09-17T22:12:28-04:00 | Desktop | 2 | review | From relaxing in the Business Lounge through to the flight (which took off on time and arrived early) it was a pleasurable and relaxing trip. My husband enjoyed it because it wasn’t easy for me to nag him in Business! The Flight Attendants were charming and helpful and it’s made this nervous flyer look forward to the return trip. Because I boarded (relatively) stress free it was easier to relax during the flight. | A nervous passenger.... | 1 |
2018-09-17T22:03:41-04:00 | Mobile | 2 | review | Much more cost effective than flying budget if you buy in advance. Nearing your flight date is expensive. SQ flights are only 7.55am fr Spore & 10.35am fr Yangon only, the rest are on Silkair code flights. | Singapore Airlines offers the best fares and inflight service and entertainment from Spore-Yangon-Spore sectors. | 0 |
2018-09-17T21:56:24-04:00 | Desktop | 2 | review | Excellent service, value for money and in-flight entertainment. Good legroom in economy class seating. Meals of an excellent standard. Would recommend a Singapore sling cocktail which the flight attendants will serve on request free of charge. | The best flight experience | 0 |
2018-09-17T21:50:34-04:00 | Desktop | 2 | review | Most of the time, I am travelling with Cathay Pacific as Hong Kong being its hub which makes it more convenient than any other airlines. I was flying with SQ for a couple of times this year and it really impressed me. Service is no doubt on the top since you can always receive warm welcome on board and your request are fulfilled promptly. Seats are comfy on the new A350-900 and their entertainment choice is very updated.
One thing I was not so happy with was the mile redemption that whenever it came to the issue that you needed to make any change, the only way was to call the hotline and it took like ,forever to be connected. Very inconvenient. | A great airline to travel with | 2 |
2018-09-17T21:47:21-04:00 | Desktop | 2 | review | I always fly Singapore Airlines and they never fail to disappoint. The foods almost always good and the attendants are polite and friendly. I have flown a lot and this airline is one of the best in the Industry. They never fail to disappoint. | Good service and friendly | 2 |
2018-09-17T21:47:04-04:00 | Mobile | 2 | review | Big smiles throughout the whole flight, these fairies -Singapore airlines hostesses - move along the aisle, light as whispers, ready to help and give attention, to bring a cup of coffee or extra blanket. Welcoming, warm, calm. Great experience. | Travel fairies | 3 |
2018-09-17T21:44:35-04:00 | Mobile | 2 | review | We were allocated seats in the top deck at the very back... perfect! Had more room and even storage and shelf to the side of my window seat. We were looked after by the immaculate air crew. Food was very pleasant , only criticism was the film choices. Not many recent films to choose from unlike Cathay Pacific .
The return flight was through the night and we found the crew less attentive , possibly because of the timing ? Other than that we would choose Singapore Airlines again , but Cathay Pacific just pipped them to the post . | Comfortable flight | 0 |
2018-09-17T21:43:57-04:00 | Desktop | 2 | review | Great staff, we sat in seats 70 H & J but better options can be found in this class, I don,t know if it was that the seating was by a door but there was a cold draft throughout the flight. | Cold but comfy | 1 |
2018-09-17T21:29:39-04:00 | Desktop | 2 | review | Received an upgrade from economy to premium economy. While we had a little more leg room we were disappointed with service and food. Decided it was not worth the extra and will travel in economy in future. The service in economy is great so there is no need to have an upgrade. | Upgrade not worth it | 1 |
2018-09-17T21:29:00-04:00 | Mobile | 2 | review | We Hadd flight as you would expect it to be. On time, clean interior of the aircraft, friendly accommodating staff and good meals. | Excellent value for money | 0 |
2018-09-17T21:26:33-04:00 | Desktop | 0 | review | Upgraded from Economy to PE for and extra $2000 and what a waste of money. Yes the seat is a little larger and you have better ear phones but that's about it. Wine choice same as Economy apart from being able to choose champagne, 1/2 plastic cup full and no further top ups. Food not much better. Service was hit and miss. Yes you get priority boarding if that's important to you but no access to lounges. Should have spent the extra for business class. Usually travel BClass with Vietnam Airlines for same prices as SA Premium Economy but worlds apart in services. a good lesson learnt but a big disappointment. | Premium Economy not worth the dollars. | 0 |
2018-09-17T21:23:04-04:00 | Desktop | 2 | review | i flew economy, i was treated first class, i got alot of perks and freebies + great customer service from the crew, just the remote was not that hightech.. but furthermore, still the best airline byfar | first class experience | 0 |
2018-09-17T21:18:20-04:00 | Desktop | 2 | review | the best flying experience with Singapore Airlines
during the holiday break I bought a 1 way ticket from singapore airlines at their sales office in orchard and had to pay a 50 USD fee/person for the service but it was worth of flying and buying it. I was in luck because the ticket cause 1/2 price from Garuda and I got to fly on a B 777 - 300. and when the day come, we sat on the plane and it was so huge compared to Garuda because its a B 777 - 300. when it took of from the ground the plane went through a strong turbulence when it fly over between the batam and singapore straight. | Flying back home with Singapore airlines | 0 |
2018-09-17T21:17:38-04:00 | Desktop | 2 | review | Cabin staff very attentive and great service and help with getting to and from areas within airports with my post operative limited mobility. | Excellent service and help when needed | 0 |
2018-09-17T21:15:01-04:00 | Mobile | 2 | review | My first time with Singapore Airlines in years & this time was because of a great fare offer. I wasn’t disappointed at all, the comfort, service and food were A1. Even hailing cabin staff at 4am, when darkness all around, for a cup of tea was met with prompt super courteous attention. Transferring at Singapore Airport can be daunting but I managed. However, another passenger who had been sitting near me and rejoined for ongoing flight had been accompanied by a staff member to the next gate. | Phenomenal service! | 0 |
2018-09-17T21:14:11-04:00 | Desktop | 1 | review | Singapore airlines rang us to advise our first leg from mel to Singapore was delayed and we may not make our connecting flight to Cape Town. We were changed to an earlier flight that would guarantee our connection. | Melbourne to Cape town | 0 |
2018-09-17T21:14:09-04:00 | Desktop | 2 | review | All round great service and comfort. Slept well, flat beds comfortable with great bedding. Doona fresh pillow etc.
Lounge in Singapore a little disappointing. Heathrow and Sydney lounges much better.
Food, wine and drinks all very good. Movie selection not brilliant, but I am a fussy movie goer. | UK/France trip | 0 |
2018-09-17T21:12:10-04:00 | Desktop | 2 | review | I expected the service by the cabin staff to be very good but this time they were truly fantastic. Very friendly in their professional way and helpful throughout the flight. | They make flyng aa very comfortable experience | 2 |
2018-09-17T21:12:02-04:00 | Mobile | 2 | review | The staff is very humble and friendly. The economy premium is an amazing option. The price was very fair. The best airline in the world! | Amazing service | 1 |
2018-09-17T21:10:43-04:00 | Desktop | 1 | review | We flew from London Heathrow in August to Singapore and were very disappointed at the state and age of the plane we were on. We have flown Singapore many times before and have always been impressed how clean the planes are and the toilets are continually being serviced during the flight. This was definitely not the case on this sector. My tray table was filthy, there was still rubbish from the previous flight in the front pocket, the toilets were filthy from the start of the flight and the plane was very old and shabby - not a good look Singapore Air!! | Not up to usual Singapore Airlines standard | 2 |
2018-09-17T21:10:08-04:00 | Mobile | 2 | review | Great service offered by the air steward that is incharge of our row. And he also makes small talks here and there during this slightly long flight duration (7 hrs plus). | Smooth flight and humorous air steward | 0 |
2018-09-17T21:04:56-04:00 | Desktop | 2 | review | Singapore cabin staff are consistently awesome. Nothing is a problem, they are quietly attentive and the food is always excellent too. Loved the A380 flights and most of the 777 flights with the exception of the 'old nail' 777 they fly into Wellington via Melbourne. This thing is so old and tired even the staff are embarrassed. You can't even lie completely flat to sleep which is simply not competitive these days.The entertainment is archaic too. Limited choice and the optics are of poor quality. Not what you expect in Business Class today and the sooner Singapore Airlines upgrade their aircraft on this route the better. | Consistently great but... | 0 |
2018-09-17T21:01:54-04:00 | Mobile | 2 | review | This is our first time with this airline. Very happy with the service .... the staff are so attentive. | Very Happy | 0 |
2018-09-17T20:58:05-04:00 | Desktop | 2 | review | If you must travel economy anywhere, especially a long haul flight such as this, travel Singapore Airlines. The seating is relatively comfortable compared to other airlines, but mostly the cabin staff are absolutely professional, helpful, caring and cannot do enough to make the journey as comfortable and easy as possible. No request is too much effort and they frequently come around with drinks to keep you hydrated. The food is also very good for an airline. The flight deck captain and crew inspire confidence and act professionally at all times, and keep you informed when necessary. My only complaint is that the entertainment system is rather sadly inadequate. There are simply not enough movies to keep you entertained on long haul flights, as many of them are either Asian or World movies without the appropriate subtitles, so the choice of movies you can actually watch is rather limited. I find this part frustrating as it would be so easy, surely, to add more movies to the entertainment system. As mentioned, its my only complaint, although it is an important one when flying long haul. | Best economy service in the world | 1 |
2018-09-17T20:56:17-04:00 | Desktop | 2 | review | I fly to Nagoya, Japan and via Singapore. I love the seat here so much. I sat in economy class but seems like business class. Foods are nice along the flight. Cabin Crew both flights are courteous and kindness. | One word for this airline....Very Good! | 2 |
2018-09-17T20:53:22-04:00 | Mobile | 0 | review | Service the best, aircond too cold, food too little, flight delay 1hours return back from beijing to singapore no snack, peanut also not given, toilet smelly, another delay get own wheelchair at cabin door | Good aircraft A380 but... | 1 |
2018-09-17T20:50:03-04:00 | Mobile | 2 | review | Thank you to Singapore Airlines for great flights from Brisbane to Shanghai (transit Singapore) on 31 August and from Beijing to Brisbane (transit Singapore) on 12/ 13 September. Good service from hostesses. Toilets clean at all times. Food okay. | Great service by Singapore Airlines | 0 |
2018-09-17T20:49:54-04:00 | Mobile | 2 | review | Comfortable seats, plenty leg room for my 193 cm partner. Food though very poor and tastelessness, better food on the Singapore to Heathrow sector. Disappointing especially for money spent. | Comfortable premium economy | 0 |
2018-09-17T20:45:37-04:00 | Desktop | 2 | review | Great flight as always! Great in-flight entertainment, great food, great service and comfortable seats. SIA our preferred airline! | Fly in comfort | 1 |
2018-09-17T20:43:19-04:00 | Desktop | 2 | review | We always travel with Singapore when ever we can.
The staff are always gentle, respectful, generous of themselves & with their time.
The cost is often higher but we feel very safe & in steady hands. | They feel like family | 0 |
2018-09-17T20:31:41-04:00 | Desktop | 2 | review | Enjoyed the priority boarding and extra space. Food was good and service great. Would travel premium economy every time if available well worth the extra money! | Premium Flight! | 0 |
2018-09-17T20:29:51-04:00 | Desktop | 2 | review | Still my favorite airlines for my business needs. However cost is extremely high and will hope that SQ can remain price competitive. | Still my favorite airlines for my business needs | 1 |
2018-09-17T20:27:48-04:00 | Desktop | 2 | review | Still the best. Lots of room, good food, top service. Not sure what plane it was but the entertainment is much easier to operate than in the past. Will never go back to budget airlines.
I do however wish airlines would issue face masks to all passengers. The lady next door to me coughed almost all the way & was spreading her germs all over the place. | Still the best | 1 |
2018-09-17T20:26:09-04:00 | Desktop | 2 | review | SIA's business class on their older regional A330s are decent for short-haul flights, but for longer routes like Osaka, Perth and Brisbane, it isn't ideal. Their new flat-bed seats are arguably better, if not just as good as other airlines' longhaul products.
Took this from Osaka and arrived in Singapore feeling refreshed and well-fed. | Amazing new regional business class on their B787-10 | 0 |
2018-09-17T20:25:49-04:00 | Mobile | 2 | review | Had to fly to Singapore to get my connecting flight to Bali. Very impressed with the level of service and all was included so did not spend a penny. The food was great choice of asian and western dishes and an extensive drinks menu. Anytime you needed a drink or snack just pressed the bell or walked to the back to be served. | Great airline | 0 |
2018-09-17T20:19:55-04:00 | Desktop | 2 | review | A380 - 500 Good food, very polite and good service. Also very roomy cabin. The flight from London to Singapore was good and the flight from Singapore to Sydney was great. | UK - London to Sydney via Singapore | 0 |
2018-09-17T20:17:39-04:00 | Desktop | 2 | review | It was a family tour with friends to China for 7 days. It was a pleasant travel up and down.
The service was really good and the cabin crew were very friendly. We had a one hour stop over in Singapore and we got late check in as we had to use the wash rooms in the morning. It was last minute check in by us and I think they delayed few minutes till we checked in. If they did not do our entire trip have been a mess. Food was good. And it was a smooth take off and landing. | Good Air Line to travel | 0 |
2018-09-17T20:12:22-04:00 | Desktop | 2 | review | Very convenient schedule I found which is matching with the requirement. Staff was also very good and came ahead of time. | They are the no 1 for a reason... Will keep flying them | 0 |
2018-09-17T20:06:04-04:00 | Desktop | 2 | review | Singapore Airlines never cease to amaze me. My latest trip saw my partner and i leave from Sydney heading to Male. We stopped by for 4 nights in Singapore also.
Both Singapore and Silk Air (smaller flight from Male to Singapore) were very friendly and nothing is ever too much trouble. I always try to fly with Singapore Airlines now over other options available. | Always an amazing experience | 0 |
2018-09-17T19:55:16-04:00 | Desktop | 0 | review | This flight was impossible to plan because Singapore Air would not let us make a seat reservation, even though we prepaid the flight (6 months in advance) through Travelocity and were willing to pay extra to get seats together on this 9-hour flight.
We waited in several different lines at CDG and had a terrible time finding anyone who could help us figure out where we were supposed to go to get to our flight. Changing planes in Manchester was a nightmare. All of this was because of a complete absence of Singapore Airlines anywhere we were for 15 hours on the day of the flight and the 6 months before that.
We got to IAH late, of course. But our luggage went to and stayed in Manchester. It got to Texas more than 24 hours after we did.
The flight was inexpensive compared to flying on a real airline. But, boy, you don't get what you paid for. | Difficult to plan -- Luggage went to wrong country | 0 |
2018-09-17T19:52:21-04:00 | Desktop | 2 | review | Travelling with Singapore Air has always been a pleasure - never ever did I experience any issues with the service and the food. I am a vegetarian and the airline provides for very hot and tasty vegetarian fare. And good wine too!!
The airline has maintained a consistent record of the quality of service which I admire the most and so it was on this trip as well. Good in flight entertainment too. Leg room is comfortable. I took the aisle like always since I prefer to move out and in at my convenience - of course I do not mind getting up once in a while to accommodate my fellow passengers.
In flight service is excellent- courteous staff and helpful.
I prefer this airline over others for my business trips. | Pleasant experience as always! | 2 |