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Classify the input using one of these labels: neutral, positive, and negative: | @united kept me watching the safety video for the first time in forever. Nice job ????. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir please DM me a way to get in touch with someone that can help. I'm platinum AA and considering quitting AA BC of this. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue are you going to be giving travel agent rates to those who hold an Iata card ??? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir thank you for handling this for me. Glad Southwest cares about what it's flyers think! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | They didnt just tweet this... Nah. RT ?@JetBlue: Our fleet's on fleek. http://t.co/1yLn1Gx4QX?? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue hi is there a way we can check to track the flight that will arrive & that will be our flight to depart. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir can I redeem AAdavantage miles on LAN flights? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united thank you | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica would love to do more for virgin just like I do for @GoPro | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways on hold with 800-428-4322. Flight from DSM to DCA was Cancelled Flighted (4473). Know when it will fly? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica announces new nonstop connecting @AUStinAirport & @DallasLoveField, $39 intro: http://t.co/qXnOaQtYN8 http://t.co/JK7qmdfqgf | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united YOU GUYS ARE HORRIBLE. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir here we go again. Delayed in Chicago why offer the 630 flight if you never intend to fly it | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir exceptional customer service from AA - my misplaced item was waiting for me at checkin followed by a smooth flight. Thank you! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @usairways & @AmericanAir planes in #grandcayman http://t.co/GX7QbtckBr | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir @cityandsand we're trying to coordinate an airport hand-off of Nutella! #veryimportantproject | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united Could you tell me if this bag would be accepted as a personal item ? Can i bring one carry-on bag plus this? http://t.co/U390cZpLHl | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue did you know that suicide is the second leading cause of death among teens 10-24 | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir Thank you for your help Adam and to the awesome gate agents at B12 in LAS for getting us home! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united great flight into PVD. Smallest plane I have ever been on and smoothest landing ever! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir TY for your consideration! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir customer service is rude and bothered by our calls. Has no idea what is going on and sighed heavily on the phone. Unbelievable | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir how do I get my companion pass? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir None of the #LAX flights into #DFW have been Cancelled Flightled. Those landing before and after ours are fine. Completely arbitrary. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir welcome anyone who works in those conditions deserves a thank you even though I am other side of #Atlantic lol xx | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways can I get a beer please. Flight #1715 | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways skys r sunny air is cold I can't wait to get to #CLT | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir sent. looking for that functionality in your app, though. should be a one click action. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica started my flight with a scolding for using an overhead bin that was then offered to the person seated next to me. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Any way that we could look at other options for today? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir Hi! Winter Wx Advisory issued for STL. Snow & Ice & Cold, oh my! Will you issue a travel advisory for that? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united is z and d code airfare refundable? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united you need to retrain your flight attendants. Saying there is no more room for carry ons when there actually is, is not cool. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united ROC flight Cancelled Flightled. Love my snowy drive home with no useful substitutes | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united #epicfail on #CX as flight from Frankfurt to San Francisco now going to Chicago as flight crew out of hours due to de-icing delay | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir guess where Ashley is. She's doing a great job presenting. #ragandisney http://t.co/5ZNMwxDI9U | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Flight 830 CLT to Phl. I was 1st on list.Someone else got spot. Rude employee in coach. Wouldt give ID. Said he was cute red head | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir thank you for quick responses. #aa usually has fantastic customer service. That's why I was so shocked when it wasn't there | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue flight to Orlando is unable to serve hot bevies.... So they've made movies and alcohol complimentary. That works | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways @AmericanAir 3 hours on hold got rebooked on a new flight yesterday. I asked for a new itinerary/confirmation email to be sent | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue BEST SEAT ON A E190 to board early. READY. SET. GO! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united keeps delaying my flight, horrible customer service | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | ?@JetBlue: Our fleet's on fleek. http://t.co/Vxn2J36M7V?? this happened | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue third JetBlue flight in less than a week. All Late Flight not for weather. Reliability going downhill. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Hey, so... I think I left my wallet on you. Can I have it back, please? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue thank you for taking care of me with a drink since my in-flight entertainment wasn't working #goodcustomerservice | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir why arent callings going thru it doesnt have me wait or anything and automated stuff is messed up | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir I love you guys! Had to take a few other airlines this week...makes me love and appreciate y'all so much more! #onlywaytofly | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united Charging $6500 for biz flight to UK = somewhat egregious. Charging $3 on top for a Sam Adams draft at the United Club is usurious. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | No no no bad airline bad! *bops you with newspaper* ?@JetBlue: @maatkare67 We hope you're still our bae! @TatianaKing @thewayoftheid?? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica you guys are perfect as always! <3 #WeRVirgin | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir is the vinyl part of the prize too? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir I'm here @ChicagoMidway airport. I've waited 3 hours for my bag. No one knows shit. Mgmt knows nothing. #Very mad customer | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | .@united Don't post a link to an article that verifies the initial complaint with 20+ comments saying the same thing. @harris | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united S/O to @Delta for coming in clutch and finally taking me home ???ð??? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways is there nothing that can be done online to help? i bought these as a birthday present, just trying to be able to afford a change | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir LUVed the SJC gate 23 agent this am who boarded flight 372 to DAL. Didn't get his name. He represents your brand so well. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Great, thanks. Followed. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united this is atrocious customer service. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir give me tickets to the atlanta show and I'll roadtrip from Canada!! Deal? ???? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue my mom's baggage is lost, in fly 1557 fort lauderdale-Bogotá today, Colombian employees treated us badly , need help please | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways is alright with me. Please give Scott F at BDL a bonus for excellent customer service | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue everyone is overreacting. Keep up your swag! | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Eyyyy! Cancelled Flightlations, Flight Booking Problemss, reFlight Booking Problemss, but y'all got me on the same flight out tonight (not tomorrow) & the FC upgrade. Thx! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Hey AA - can you help with an itinerary for a plat custy? Stuck in PVR and phones aren't working | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir awesome flight this morning on AA3230! Awesome crew and even landed early! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united Have clients with an 11 hr layover at IAH (during the day). Will they have to claim & recheck luggage. Or will it be taken care of? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | Bruh ?@JetBlue: Our fleet's on fleek. http://t.co/W9BQiw0aou?? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir When do you all expect to open the reservation through November? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir You don't have those abilities anywhere! Not at the ticket counter, at cust service, or online. That's why we're done here. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united to be clear on my luggage comment, I am referencing the photo attached. Flight 6232 to JAC http://t.co/PnBajfkmHG | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica LAX to EWR - Middle seat on a red eye. Such a noob maneuver. #sendambien #andchexmix | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue you found my camera! Thank you! You rock! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue thanks for listening. Doesn't mean I don't appreciate you! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue I have many allergies and want to know if I can bring an 8oz. bottle of Benadryl on the flight along with my 2 epipens? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue I can't call right now. My baby just fell asleep. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways please follow me so I can DM you about something | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir: why no charging station in SAN? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways so what is the difference between Cancelled Flighting and reFlight Booking Problems - will that help me avoid a change fee? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue poor storm customer service, 1hr takeoff delay waiting for the snack cart, rude steward (no names) and I love you guys. #TrueBlue | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir you only hear about the bad things. Flying the last to weekends, the flights and crews were awesome. Thank you. ???ð??? | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir I have a question re: your ATL companion pass offer. I know I need 3 revenue flight roundtrips. What's a revenue flight? thnx | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united Thanks for explanation. It seems like an odd incentive structure, tho, because it dramatically diminishes the value of the certs. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue There's a large family of birds inside T5. Are they fed? Are they there for a purpose? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways still waiting on your reps to show. Now 40 mins into waiting in below freezing weather waiting for a cab. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir Is there any chance I can get tickets for the Vegas stop? I missed my chance to enter the contest but I love ID to death ! | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir when will the merging of miles between you and @USAirways be complete? Wasn't it this month? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue do you think snow in boston on 2/24 will effect my flight? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir all good now. Going to make it to Boston on time. I'm actually on your wifi right now | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica please contact me about portfolio left on flight VX 27 from JFK to SFO tonite seat 7AM. Need it returned. Call 914-329-0185. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir Traveling with a 13 year old Thursday. He does not need an ID, correct? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica now it's just t-minus 32 minutes until my Elevate a Silver upgrade window opens . #FreeNeverSucks ???ð??? | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue @TSA JetBlue never disappoints ! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue thanks for getting me to Orlando early #happiness | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways that would be lovely! You have great people working in your organization. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue hey awesome peeps, what's up with flight 1159 from Boston? Delayed 3hrs? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir still there? I was posted up in Downtown waiting for y'all. On my way! | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir sent | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir 37 minutes?????? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united where is our luggage | negative | neutral, positive |