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2018-09-16T19:10:05-04:00 | Desktop | 2 | review | Even in economy class the flight was comfortable, spacious and a good experience! The food was exceptional and tbe service good. Embarking and disembarking was fast and the group boarding worked well, | Travelling in style | 0 |
2018-09-16T18:50:08-04:00 | Desktop | 2 | review | I have flown Singapore Airlines a couple of times now and I always find their service exceptional. The staff are always helpful, kind and caring and nothing is too much trouble. Meals are always terrific and being a vegetarian can sometimes cause a few problems flying but with Singapore, I have never had an issue. Wonderful experience. | Service, second to none | 1 |
2018-09-16T17:54:35-04:00 | Mobile | 2 | review | Though it's a short flight,my friends and I had a smooth journey.food was nice.slight hiccup when the staff couldn't find my name in the Muslim list and offered me another fish menu.i was a bit annoyed but before I could complaint, the staff came with my Muslim menu saying there's a No show. Regardless the stewardess greeted us and wishes us have fun and safe holiday.overall it's a good flight. | Flight to Bangkok | 0 |
2018-09-16T16:19:54-04:00 | Desktop | 2 | review | Staff were very obliging and helpfull.Very good smoothtrip with plane being on tome even though they left 10 minutes late. Great check in facilities and very pleasant staff. | Great staff | 0 |
2018-09-16T13:45:51-04:00 | Mobile | 2 | review | The flight from Brisbane in Queensland Australia to Heathrow was my longest ever flight.
The staff on board were courteous and very willing to help.
The service was second to none and the meals and snacks were more than enough to see us through the night.
We have a return flight in a weeks time and a slightly longer layover in Singapore which will give us time to check out some shops.
Only downside is trying to fit my over 6 foot body in the tight seating, but that’s the same with all airlines and I didn’t take any points off for that.
I will fly Singapore again 👍 | Long but good | 1 |
2018-09-16T07:27:39-04:00 | Mobile | 2 | review | I flew from Sydney to Rome return with Singapore Airlines
I have to say they are one of the most professional airlines I have had the pleasure of flying with! The Airline stewards are always there to help and are always gracious and go about there job in a professional manner.
The flight is long with a three hour stopover in Singapore and there is lots to see st the Airport and you can stretch your legs as there is a lot of walking as it’s so big!
Unfortunately on my return there was a baby which cried for most of the journey and this is an issue with any airline but they gave out earplugs to relieve the noise !
Food and entertainment was great ! Leg room was sufficient for a small to medium built but I could see men with longer legs it was a l bit uncomfortable.
But service wise they were amazing! | Singapore Airlines | 0 |
2018-09-16T05:12:35-04:00 | Mobile | 2 | review | We had a daytime flight from Singapore, landing in Sydney at 8:10pm (local time). My Husband & I we’re reasonably comfortable in our seats, although my knees were pushing into the back of the seat in front of me so by the time we exited the flight they were sore.
Once more the service provided by Flight Attendants was superb!!! Food was good with plenty of flavour and in-flight Entertainment was quite good!!!
Enroute, without warning we hit some rather bad & heavy turbulence, the response by our Flight Crew was fast & direct ensuring all passengers & Crew were immediately seated with seatbelts fastened. Then as suddenly as we had encountered the turbulence, it stopped!!! We were then advised by the Flight Crew that permission was granted for a fast descent of some 2,500 metres to avoid the turbulent area of atmosphere. From there on in we once more had a smooth, comfortable, incident-free flight.
Many years ago there was an Australian T.V. Advertisement for Singapore Airlines that used a very catchy jingle which said, “ Singapore Girl you’re a great way to fly.” I know echo that catch-cry by saying, “Singapore Airlines you’re a great way to fly”!!! | Singapore Airlines has Won my Confidence!!! | 0 |
2018-09-16T04:32:21-04:00 | Mobile | 0 | review | Flight SQ860 6th June 2018, Flight Stewardess in Green uniform tended to the person next to me and then went on to tend to person behind me during lunch, completely left me out and I had to wait for the lunch cart to come and I could order via another Stewardess in blue. Racist because person next to me and behind me was white, RACIST AIRLINE AGAINST OWN NATIONALITY! Avoid like the plague | Bad service AND expensive | 2 |
2018-09-16T04:13:16-04:00 | Mobile | 1 | review | I flew from Inchon Seoul to Singapore on the 11 Sept SQ609.Checked in very smooth and immigration brisk. But upon boarding the flight found and encountered an Orange clad uniformed Stewardess was very rude and un friendly. A very reluctant smile and greetings. While serving drinks and meals she wasnt happy at all. Even upon finishing serving, she just dragged the trolly and hid into a lady seated near me and without even saying sorry and dashed off. Surprised how she climbed up to this very senior position. How do you expect her juniors to behave. Honestly i think she should be pulled and cautioned. Its a disgrace to SIA indeed. | Rude and arrogant stewardess | 2 |
2018-09-16T03:25:47-04:00 | Desktop | 0 | review | My luggage was delivered late twice on the trip. The first delay was of 2 days and delay on the return journey was of a week and no compensation was provided for the return journey. Overall a terrible experience. They don't seem to know how to handle baggage transfers in transits. | Lost luggae twice in a journey | 1 |
2018-09-16T03:02:54-04:00 | Mobile | 2 | review | We had an overnight or “red-eye” flight. We departed on time at 11:35pm (Maldivian Time) and arrived on time at 7:20am (Singaporean Time).
Snacks & water were served after take-off and shortly afterwards Cabin lights were dimmed to make things more comfortable for passengers wishing to sleep.
My Husband and I were sitting in a two-seated Row area in the plane and as such, we were comfortable and not concerned about disturbing other passengers if needing to use the toilet facilities during the night.
About an hour & a half prior to landing Cabin lights were switched on and a nice breakfast was served.
Once more we found the Flight Attendants to be very accommodating, pleasant and professional!!! | Service Plus!!! | 0 |
2018-09-16T02:40:20-04:00 | Mobile | 2 | review | We were offered to place a bid to upgrade our Economy Class seats to Premium Economy seats.
After much discussion & thought we decided we would give the Balllot a go, so we placed a fairly minimalised Bid of $550 ($275 per seat) and much to our surprise, some two days later, we were advised that our Bid was successful!!!
Neither my Husband or I regretted making that Bid because we were allocated two very comfortable seats with plenty of leg room at a bulkhead up the front of the Economy Section.
The seats were a tad larger than the Economy Class Seats so they were a lot more comfortable and made our eight hour flight much better and so much more pleasant!!!
The Cabin Attendants were very attentive, polite & pleasant - so they were great ambassadors for the Airline!!! The flight was on time and quite smooth.
Meals served were nice enough and tasty!!! | We won a Ballot and got a Better Trip!!! | 0 |
2018-09-16T02:32:21-04:00 | Mobile | 1 | review | My trip Sq 609 seoul to singapore on 11 Sept 2018 was quite pleasant except with behaviour and rude manner of an Indian Orange SQ uniform Chief Stewardess.Throughout the 6hrs flight she was smiling at all and when she pushes the trolley she hid the trolley into another passenger seating near me and didnt even say sorry. Surprised how she got promoted to her present rank. She should be called up. | Rude Chief Stewardess | 6 |
2018-09-16T01:57:20-04:00 | Mobile | 0 | review | After experiencing this journey last year with Emirates the standard had been set! Singapore airlines disappointed! We only had one good leg with them, one average leg and two hugely disappointing legs!!! If you have a choice pay the extra and fly Emirates who actually understand how to look after customers and actually go the little extra mile for the passengers!!! | Hugely disappointing | 1 |
2018-09-16T01:35:19-04:00 | Mobile | 2 | review | Recently i took SQ 602 to Seoul on 06 Sept 2018,really had a good flight. I am by surprised that at Inchon Airport my luggages were already waiting for us. The immigration was superb. Keep it up SQ | Superb luggage clearance at Inchon Airport | 1 |
2018-09-16T00:22:41-04:00 | Mobile | 0 | review | Some staffs were very accommodating and nice, especially a younger gentleman, cabin crew. My flight was peaceful and uneventful till when it was about 45 minutes to landing and I have this obnoxiously Insolent, Condescendingly Brutish And Repugnant male staff poking repeatedly at my blanket with his shrill condescending tone for me to set my chair up and buckle for landing. It’s not so much of what he say but rather of how he said it! I had the terrible urge to warn him on his tone of voice and delivery towards me but decided to ignore him and head for the washroom instead.
I met with the same similar incident flying from Fukuoka to Singapore where the brute of a male cabin crew callously shove my chair upright when I was having my meal and having me fall forward into my dish and thus spilling gravy all over my shirt! I was livid!
Clearly, the Singapore Airlines male cabin crews’ egos and self-importance certainly supersedes their credibility! They definitely behave more like a bunch of Hooligans Thugs than elegant gentlemen meant for inflight Services. Dull and shameless creatures indeed.
The lists goes on!
After travelling with Singapore Airlines a few times, I have now learned to appreciate the Cabin Crews from both THAI Airways and Qantas much more! Finally, the verdict on Singapore Airlines is just another Hyped Marketing and Self-Flattery commercial! | Dull And Shameless Male Cabin Crews! | 7 |
2018-09-15T23:14:19-04:00 | Desktop | 0 | review | This was a return trip and we checked in online. Although we checked in 48 hours before the flight there was no option to change seats, even though that is supposedly offered. We were told to check with the desk in Singapore but they were completely disinterested and blamed Silk Air which was our connecting flight. I though they were part of Singapore AirlInes! Once on the flight they were disorganised and missed rows with meal service and drinks. We have always travelled with Singapore Airlines but they dropped the ball this time. | Disorganised, unhelpful, | 2 |
2018-09-15T21:30:32-04:00 | Desktop | 2 | review | A haven't travelled for a while on Singapore but I shall choose them as a preference in the future. The staff are wonderfully friendly and relaxed but efficient, the business class seating area was bliss. I felt like I was in my own bed. I like their excellent set belt arrangement which makes it more comfortable during the night. The food was really superb so all in all the only criticism is that I didn't get a little travel bag with toothbrush in - maybe as it was a day flight but I would have appreciated that. | Very Pleasantly surprised - loved the seating area and very comfortable with excellent quality food and great staff | 0 |
2018-09-15T15:36:44-04:00 | Desktop | 2 | review | My wife and I are not great airplane travelers, especially on such long distances from Sydney to Frankfurt and then on to Dublin (different airline because Singapore Airlines does not fly to Dublin, however as the other airline was also part of Star Alliance, our luggage was checked through to Dublin, saving us a great deal of trouble in collecting and rechecking our luggage). From the moment we were checked in by cheery and helpful (and laughing) staff, we felt comfortable. The Sydney lounge was excellent and we boarded on time. The new seats are bigger than those I have flown in 1st Class on Thai Airways. The seats converted to full beds and were most comfortable. The staff were amazing, satisfying our individual requests with charm and enthusiasm. We arrived in Singapore on time (a two hour stopover) and departed on time. There were plenty of seats in the Business Lounge and the food was delightful. Once again we took off on time and landed in Frankfurt on time. Different crew but equally pleasant and always smiling. You felt like you were truly being pampered. Luggage was at Dublin airport as promised. A delightful journey! | Fantastic Trip | 0 |
2018-09-15T13:34:24-04:00 | Mobile | 2 | review | We flew on the A380 from London to Singapore, and I was hugely impressed by the quality and space of the aircraft (The best since the 747 days) and the service was outstanding. For such a long flight it was one of the more comfortable experiences I've had for some time | Top notch | 0 |
2018-09-15T10:14:55-04:00 | Desktop | 0 | review | I couldn't make a simple booking change. I need to postpone the ticket, but couldn't do online. This is not the first time and it is the second time and in both the times, I got the same message "
We are experiencing an outage to backend booking engine. Please try again later". There is not any planned outage posted on their website. It is very annoying, when such a big airlines couldn't manage their website and this is happening not the first time and it is the second time.
I couldn't reach their customer service representative. I have been waiting on the call (calling only the local office in SFO) for more than 2 hours, but no one picked off.
I even tried sending emails to their US reservations email id and also to their feedback and inquiry form. I don't expect quick response on this, as I can get response within 72 hours.
I couldn't do it online. I couldn't reach the customer support.. Worst customer service|booking experience | Worst Customer Experience | 6 |
2018-09-15T10:14:45-04:00 | Desktop | 2 | review | We flew on Singapore Airlines (Star Alliance) as part of our trip from Tampa to Manchester. Our aircraft was the Airbus A350-400 and it was very roomy in Economy. The flight was not completely full so we were able to shift from the center seat so that we were sitting in the window and aisle seats. We were brought hot towels immediately and were given menus before the service so that we could select our meals. The food was very good and the alcohol was complimentary during the flight. The seat back entertainment screens were much larger than expected and there was a good selection of entertainment options available. Before landing, we were again brought hot towels and served a breakfast meal that was also very good. We would fly on Singapore Airlines again. | A terrific airline | 0 |
2018-09-15T10:06:36-04:00 | Desktop | 2 | review | It was as usual another great flight offered by Singapore Airlines and really no doubt about it. (Actually we only fly this airline)
For this time round, it was punctual (on the dot) and yet arrived Taoyuan airport slightly earlier than expected. What made this flight amazing was that, besides taking off and landing where seatbelt sign was on, there was no other moment when this sign was turned on. The flight was very smooth and stable.
Contents of the inflight entertainment system (Krisworld) was good though could be better and to offer more options (as like the long haul flights). Meals was nice and ice cream was served too.
Cabin crew were extremely attentive, polite and helpful (we were traveling with 2 senior citizens) and they, from time to time, would walk over and asked them if they required anything. They were also very patient in explaining the meals and helping them to clear the tray after they finished their meal.
We were as usual impressed with the airline, about its punctuality, smoothness of the flight and inflight service by staff and especially this time round, a great THUMB UP!
Will continue to fly this airline in our coming 2 trips.
SIA, you are a great way to fly! | Another great flight~ | 0 |
2018-09-15T07:32:02-04:00 | Mobile | 2 | review | From the second I signed in at the Brisbane International Airport till the time I disembarked in Koh Samui, the service and professionalism of the staff is something to behold.. Never would you go thirsty or hungry with this airline, will definitely be flying with Singapore Airlines as often as possible! Well done | Service and comfort like no other... | 0 |
2018-09-15T00:47:40-04:00 | Desktop | 2 | review | All is perfect. You can take this airline with confidence. For the crew in the airplane and also the personel on the ground. | Best airlines | 0 |
2018-09-14T21:54:34-04:00 | Desktop | 2 | review | Had the privilege to fly Singapore Airlines to Jakarta via Changi, both Business and Economy classes during April/May. It was a very nice experience altogether with cosy comfort, friendly, efficient and attentive staff and superb meals. The ambience, availability of widest spread of food and beverages and facilities at KRIS LOUNGE were par excellence.
Boarding at Soekarno Hatta International Airport was smooth. No queues and It took like 5 mins to sort things out and issue the boarding passes. Thanks to the separate emigration for business class passengers. The gate was crowded as the flight was going heavy. After a few hours at the lounge, finally they started boarding. At the aircraft entrance theres newspapers and headsets (For economy class passengers) you can take them if needed. (The headset if for u to take home *wink*)
At the entrance, cabin crew greeted warmly and guided to my seat. A pillow and a blanket was already on my seat when I arrived which was quite good. Aircraft looked very clean and theres quite descent legroom for the seats. In flight entertainment system was up to date and everything was nice. Welcome drink was average comparing the other airlines I flew but not that bad.
About meals I had only an ice cream as I already had my dinner at Kris Lounge. But my friend had dinner on board and it seemed nice and tasty.
The staff was the best I flew with so far. Not only in business class but also in economy class, the service was perfect. Good communication.
Recommended for anyone for a nice and cozy flight. | Best service so far! | 0 |
2018-09-14T18:30:50-04:00 | Desktop | 2 | review | Have been pleasantly surprised as to the quality of service given. Attention to all details. If requested drinks not available, the stewardesses get it and bring it to you in 2 minutes or less. Free hot towels to wake you up , covers if you feel cold, quality and updated movies and songs for your entertainment, and free snacks and sandwiches throughout the flight. Really deserves title as world's best airline | Best possible service, even on economy | 1 |
2018-09-14T16:42:53-04:00 | Desktop | 2 | review | Had a great flight … great food ( book the chef)...fantastic seating and very good staff
who bent over backwards to please.. would fly with them anywhere | Singapore Business Class | 0 |
2018-09-14T14:19:27-04:00 | Mobile | 2 | review | Always a good experience with Singapore airlines.
Pleasant staff and pleasant food. Good choice of entertainment. | Flight to Singapore | 0 |
2018-09-14T13:35:19-04:00 | Mobile | 2 | review | Flew in February 2018 and February 2017 with Singapore airlines.. Each time from London Heathrow to Changi Singapore and then onto Perth Australia and then again the same on the way back to London both times.. Can tell you now, I wouldn’t want to travel with anyone else.. If I always get a choice (price is the biggest factor) then I’ll always choose Singapore.. Air Stewards and Stewardesses are lovely and so professional and really make you feel at ease.. Very attentive and helpful.. When you book at the right time, you get a great deal.. My favourite airline!! | Would find it hard to find better | 1 |
2018-09-14T13:07:19-04:00 | Mobile | 2 | review | Had heard a lot of hype about how good this carrier was and it turned out to be true.
Cabin staff very attentive and helpful and the cabin space was comfortable. Good range of tasty meals and drinks to help the time go by. | Singapore girl....what a great way to fly. | 0 |
2018-09-14T12:01:31-04:00 | Desktop | 2 | review | The flight was most comfortable mainly due to the friendly service. A good choice of premium beers and wines complimented the excellent food. The reclining beds offered a comfortable sleep. | Reliable and good friendly service. | 1 |
2018-09-14T06:41:50-04:00 | Mobile | 0 | review | Three of us arrived Jakarta airport 3 hours before our 6pm flight to Singapore and our flight was not reflected at the flight display departure. We requested the lady counter for an earlier 5pm flight but was flatly rejected. Then we approached next counter guy and he helped us to check into 5pm flight but then wanted to charge extra fee for the change in flight.
So we decided to keep to our 6pm flight and to our dismay when we wanted to board at 5pm ; our 6pm flight was delayed for one hour.
Our friend who was flying to KL via MAS 6.25pm flight was offered to take 345pm at no extra cost and he has reached home while we are still waiting to board the plane.
SIA being a premier airline could be more gracious like MAS. | SIA Poor Business Goodwill | 0 |
2018-09-14T05:33:25-04:00 | Desktop | 2 | review | Professional as always , great flight and service from start to finish .Can’t wait to travel again at Christmas. | Birthday Celebrations | 0 |
2018-09-14T04:07:07-04:00 | Mobile | 2 | review | SQ861 新A380套房只有六個位置
用新航哩程10萬哩，換了單程HKG-SIN-JFK
其中HKG-SIN是新A380套房
而SIN-JFK是舊A380套房
空間：10/10
餐點：10/10
服務：11/10
Amenities: 9/10
Flying smooth: 10/10
Private Room: 9/10
I have to say it is 💯 of my flying experience.
| 新加坡航空新A380套房體驗 | 0 |
2018-09-13T23:46:12-04:00 | Desktop | 2 | review | This is the first time we have travelled Singapore Airlines. Service is first class. We were on a 1 am flight and were flying on there new Dreamliner aircraft. Everything is at hand that you need, serve a nice breakfast, keep you hydrated with refreshments, we just felt the economy seats were too hard, we would have loved to have had some sleep, but this was impossible, we were to have a stopover and then on to Koh Samui, so it was very tiring. No complaints on luggage being transferred to our next flight, everything was very smooth. | Enjoyable flight | 2 |
2018-09-13T21:41:56-04:00 | Desktop | 1 | review | Returning from Europe trip, so review actually applies to 4 flights. Premium economy isn't much of an upgrade on regular economy. Seats hardish, just a bit wider & noise cancelling earphones supplied [though mine was broken when I unwrapped it,] Armrests brick-hard [pins & needles in fingers after 10 mins.] Cabin staff very good and food excellent [apart from rotten apple on outward trip.] Toilet facilities very poor- only 1 toilet each side for Premium Economy & front cabin regular economy . Meant long queues all the time,esp after breakfast when some passengers, despite all the desperate folks behind, took an unreasonable time in there changing clothes & having a wash. Waste bins overflowing 2/3 of the way thru trip. | More Loos needed!!! | 1 |
2018-09-13T20:16:47-04:00 | Desktop | 2 | review | We love Singapore Airline. Every year we travel to Europe to visit our parents and family members.
90% of the time we use Singapore airline and we never had problem with the airline. Sometimes we travel for business and Singapore airline is always first on the list, we use other companies if they have better connections for that particular trip, but trying to use Singapore airline as much as possible.
They are the best and no-one come close to standards of Singapore airline, in my opinion.
I love crew, food, entertainment, with them time flies and I wish I can always afford business class, which is not the case, but I am trying hard to do so.
Cheers Singapore airline and keep up with a good work, looking forward to travel with you next year. | Singapore Airline is the best | 0 |
2018-09-13T17:30:39-04:00 | Mobile | 2 | review | I used to work with Singapore airlines as a flight stewardess before having a kid. What I always love about this airline is that it is kid friendly, we are always provided with kids amenities and meals and usually the crew will even help warm the milk or clean the bottles for the parents. We were also taken care of during meal times where we can take turns to eat while the other watch the kid. The recent flight was good, the service was good even though I had a much better flight to auckland at the start of our trip, the crew was such an amazing team. Its always a pleasure to fly with Singapore Airlines. | Trip to New Zealand with Singapore Airlines | 0 |
2018-09-13T13:27:04-04:00 | Desktop | 2 | review | Travelled with this airline several times since they introduced the direct flight from Manchester to Houston. It is a fabulous flight - from the delicious choice of food the delightfully friendly customer service focused staff to the comfortable jet - struggle to fly with any other airline - Singapore airline is simply the best! | Amazing airline!!! | 0 |
2018-09-13T12:49:45-04:00 | Desktop | 2 | review | Good fly, good service, but I use this company every year, and can say, the airplane start to be older and older | What you can say when is good | 0 |
2018-09-13T08:36:51-04:00 | Mobile | 2 | review | Excellent flight, great service.
Would definitely fly with them again
Highly recommend it
They even offer snacks, tea, etc at no extra price, even BA doesn’t do that for short haul flights | Absolutely recommend it | 0 |
2018-09-13T08:26:37-04:00 | Desktop | 2 | review | My neighbor on the aisle seat next to me did not finish his food, as his choice was not available. When the Air Steward came around to collect the used plates, he noticed the quarter eaten tray, and started to emphatically ask "Oh, you did not like the food?", of which they started a conversation... Could sense the care the Air Steward had for him as a person, that he may not have had his dinner beforehand.. I've never seen such care an concern for an individual person on a flight! In an economy class seat!!
and then the Air Steward asking/ prompting if he could do anything to help remedy it... the result was that my neighbor asked if there was his favorite cup noodles on board was available.. The Air Steward promptly went to get it for him...
That's not all, when he returned... he came with a cup of water and said "and here's a cup of water, Sir" of which my neighbor said "Oh! That's great! That's fantastic!"
He then finished his noodles, almost hearing him slurping it up happily, while eyes were fixed on his movie on the screen..
Oh, and did I mention, the in-flight touch screen entertainment system was one of the best I've seen around! Lots of movies and updated constantly with the latest... There's even audiobooks! | I've Never seen this before!! Air Steward's emphatic remedy for any dissatisfaction! | 1 |
2018-09-13T06:11:28-04:00 | Mobile | 2 | review | I recently visited Bali and Surabaya in Indonesia and flew there and back with Singapore Airlines, they were excellent!
Their planes are fully equipped with touchscreen TVs and a charging dock, there was plenty of leg room and the service received from the air hostesses was great all flight. They are very friendly and happy, and they kept bringing me extra wine even though I hadn’t asked for it!
They also bring snacks between meals in case you are still hungry. There are plenty of choices of movies, TV and games to keep you occupied. I even managed to get some sleep. I would highly recommend Singapore Airlines for any long haul flights :) | Flight Home | 3 |
2018-09-13T05:02:55-04:00 | Desktop | 2 | review | The first time ever I heard about your airlines was from my father who was a Marine Engineer. He always said the best airlines for him is and will be always Singapore Airlines. My experience is nothing different after flying in your airlines in multiple sectors.
I just landed on Singapore from Frankfurt en route Hanoi and has been a regular star alliance flyer. I was flying economy and the experience as always was excellent and the best, be it Economy of Business class. Singapore Airlines has one of the best Flight attendants in the Aviation industry owing to their excellent training and customer service attitude and that too always with a never-ending smile. I have been attended by one of your flight attendant Ms. Gilene Loo and I remembered her well as she was in the Shanghai and Hong Kong route which I fly too. Best and pleasant experience always stand out and rewarded too, a reason why I remember Ms. Gilene. The flight was full and despite the tiring night schedule, they all served with an everlasting smile and customer service. The crew who were on board Ms. Betty Zeng, Ms. Tiffany tan and Ms. Hidayat also need an applause. Awesome guys, you rock and no one can match your in-flight and customer service experience. | The best so far | 0 |
2018-09-13T03:16:03-04:00 | Desktop | 2 | review | Singapore airlines offers the best route from Adelaide to Colombo, Sri Lanka in a day. On line check in and a 30kg luggage allowance provides hassle free worries. Seat selection upon booking is an additional cost but worth it. Seating is very comfortable and great friendly service. Worth considering this airline for a continuous flight to your destination if available. | Adelaide to Colombo | 0 |
2018-09-13T00:31:22-04:00 | Desktop | 2 | review | Happened to fly Singapore airlines from Singapore to Sydney as my Malaysian Airlines flight was getting delayed and MH themselves booked me with SQ.
First of all the A380 business class is awesome. Wide seats....flat bed etc; really a luxury.
Service was a typical SQ service...nothing more ..nothing else..
I thought food service could be better... this was a midnight flight and we were served either dinner or breakfast..not both... Didn't quite understand the logic behind this though. Barring this, super efficient airline to travel. | WOW | 0 |
2018-09-12T23:37:51-04:00 | Desktop | 1 | review | We had booked this flight through Air New Zealand many months prior, because of the excellent price. Three of the four legs on a round trip from Auckland NZ to London LHR were with Singapore Airlines. Unfortunately this meant we were unable to select our seats on any of the SA flights. One leg I was in a separate cabin from my husband (Some might say this was a good thing!). However, the check-in at Heathrow on the way home was a nightmare. We initially tried to go to a manned check-in desk but were told by attendants to check in at the self-service kiosks. This was a complete failure as the system simply kept asking us for our passports, regardless of how many times we scanned them. Eventually we gave up and went back to the attendants who reluctantly sent us to stand in the (by now) enormous queue. The queue was encompassing passengers for all the Star Alliance airlines (at least 6 others), and we shuffled along for nearly an hour before finally reaching a lovely lady at the check-in desk who explained that the kiosks for Singapore Airlines do not accept Air New Zealand bookings - but nobody else seemed to be aware of that fact.
The rest of the flight - seats (together, thanks to the nice lady), food, drinks, comfort etc - were all fine, but the check-in experience left a nasty taste in the mouth, and we will probably not be flying SA again.
Baggage claim was also less than perfect: one bag came through quickly but the other took another 20 minutes to arrive. Always a gamble, but disappointing at the end of 27 hours long haul. | Good flight - shame about the check-in | 0 |
2018-09-12T23:19:50-04:00 | Mobile | 1 | review | Singapore airlines is now with there 777 planes between NZ and Singapore focusing more on business class and premium economy and push and jam economy day back of plane . Not very comfortable to fly with anymore . | Economy class travel | 0 |
2018-09-12T21:50:36-04:00 | Desktop | 2 | review | Amazing service, top-of-the-line cabin crew hospitality that needs to be experienced to be believed.
Even during the busiest periods, every move by each staff member is as graceful and warm as the Singapore summer.
Cabin comfort is quite standard, as well as the entertainment and culinary options, though the service is a true benchmark to industry standards. | Worthy Winners of World's Best Airline | 0 |
2018-09-12T21:04:45-04:00 | Desktop | 2 | review | We have flown with Singapore previously and the quality and standard of their service never disappoints. Their flight staff are amazing, the cabin layout is very good, food and entertainment are great. My only criticism of them is their awful computer systems in regard to their KrisFlyer service, in my opinion it needs a major overhaul. | Best way to get from A to B | 1 |
2018-09-12T20:23:52-04:00 | Desktop | 2 | review | This is a very old plane and it shows. Seats were hard, uncomfortable, sound system for movies was poor, screen was old and fuzzy. The new aircraft destined for this route can't come soon enough. The check in and cabin crew were as great as ever and the food good. Would not fly this service again until SA improve it. | SQ 298 Ready for the new aircraft. | 2 |
2018-09-12T18:23:29-04:00 | Desktop | 2 | review | Great service and food. Seats were comfortable. We had access to the Sasco Rose lounge before which had some excellent food options. I also loved the fact that our boarding pass gave us discounts at a number of attractions in Singapore including the hop-on hop-off HiPPO bus as well as the National Gallery. | Enjoyable flight by a quality airline | 0 |
2018-09-12T16:46:23-04:00 | Desktop | 2 | review | Satisfied with in flight service and entertainment although aisle seating is no longer our preferred choice due to narrowness of aisle. Loading process is quick and efficient however does not seem to be many control checks of passenger compliance with allocated zone boarding.Flights left on time which is our most important rating criteria. | Our return journey to Sri Lanka | 0 |
2018-09-12T16:35:10-04:00 | Mobile | 2 | review | I feeled comfort during on board. The flight attandance served us very good, the meal varied and delicious. They also served special meal for those who allergy or special need. | Nice flight | 1 |
2018-09-12T15:00:54-04:00 | Mobile | 2 | review | Had been a while since my last SQ flight. The new A340 900 was just a dream. I did have a great seat with 48a. But the service is what sets them apart. The calmness, without fuss type service relaxes body and mind. Food ok, not to rave about it. I flight entertainment was very good with great screen etc. seat comfort very good. Loved it | I am home | 0 |
2018-09-12T11:51:24-04:00 | Mobile | 2 | review | Travelled with Singapore Airlines from Manchester to Houston, Texas. Was a direct flight - one of the main reasons we chose this airline. Flight time was 9hrs. The flight was not full so we ended up with a spare seat which allowed us to feel more comfortable as we could spread out etc
Staff were friendly and attentive...
plenty of inflight movies etc to watch and although the headphones provided were an in-ear bid style, you can use the adapter plug provided to use your own! They provided snacks and drinks throughout flight, and you can request larger snacks (wraps etc) if you wish. Singapore Slings are their speciality but I found these quite sweet! The only 0 we had, was that there was an error with our meal choice on the way to Houston, Texas and despite raising this with the air hostess, they refused to amend this, meaning my father was stuck with the vegetarian meals which he didn’t eat. This obviously left him hungry. We did manage to amend this on the flight home both through the check-in staff and air hostess. I would recommend this airline to friends and family! | Singapore Airline Experience | 1 |
2018-09-12T06:01:22-04:00 | Desktop | 2 | review | Singapore airline services are excellent, start from greetings, check in, at their lounge, during the flight until the baggage claim. Everything leaves you the great impression and experience. | The excellence airline | 0 |
2018-09-12T02:36:48-04:00 | Desktop | 2 | review | Flew Perth - Singapore, then Singapore- Perth on the 787-10 Dreamliner, and it is a beauty!
Economy seats are great, large interactive screen behind seats,with all the features.
Great food,service,and super quiet aircraft.Large number of business class seats if you can afford it,would make the trip more luxurious.
Fantastic Airline as you would expect. | Dreamliner is first class! | 0 |
2018-09-12T01:27:49-04:00 | Mobile | 2 | review | Being afraid of flying, SingaporeAir made me feel completely comfortable in their excellent condition planes and comforting staff. Our flight was a 12 hour trip that seemed like a few minutes with all the on plane activities. Loads of movies and games to choose from, variety of meals and the free headset, pillow and blanket I will definitely be recommending SingaporeAir. | Favorite Airline | 2 |
2018-09-12T00:50:17-04:00 | Desktop | 2 | review | We chose this airline from using in the past and its never let us down. We like the fleet of aircraft it flies especially the A380. Crew are pleasant and attentive, and the on-board food is very good as is the audio visual system with plenty of choices of movies.
Took off on time and landed as per schedule.
We selected the preferred seats next to emergency door as this gave us unobstructed leg room. | Singapore Airlines | 1 |
2018-09-11T23:53:27-04:00 | Desktop | 2 | review | Returning from Europe back to Australia from Amsterdam through Singapore proved a breeze using Singapore Airlines Premium Economy on that particular leg.
Service was quietly efficient, seamless and spot on
Meals pleasant and certainly sufficient
Seat and leg room terrific and even when the seat in front leaned back in wasn't inconveineced.
Thank you Singapore Air. One request, please put Premium on the Perth - Singapore flights | Amsterdam to Singapore - a breeze | 1 |
2018-09-11T21:59:49-04:00 | Desktop | 2 | review | Amazing movie and entertainment selection, food and drinks. Plenty of toilets so waiting time minimised.
Able to stretch and go for a walk around plane on this long flight. Hostesses very polite and helpful.
Boarding well organised. Could do with a little more legroom but otherwise very comfortable. | Flights from NZ to Paris via Singapore | 1 |
2018-09-11T19:45:36-04:00 | Desktop | 2 | review | Long haul midnight flight departing SIN for LHR on A380 in economy class, not the favourite way to start a trip. Boarding was efficient and uncomplicated, although the sheer size of the A380 makes for a busy boarding process. We found ourselves on one of SQ's newest A380-800 aircraft, decked out in the new economy class setting with updated seating and AVOD. This configuration has economy and premium economy on the lower deck, and the premium seats on the upper deck. We were in the 2nd most front row of economy, near to the galley. Seats were relatively comfortable (by Economy standards), with a new styled headrest. The AVOD was presented with a large touch screen, and is now line with the likes of Emirates. Food choices were pretty good (mostly edible), and service was pleasant, if not enthusiastic. We departed and arrived on time, and it was as tolerable as long-haul economy can be, I believe. | Long haul economy flight | 0 |
2018-09-11T15:13:58-04:00 | Desktop | 2 | review | It is a very nice airline the hostess were very friendly and helpful it was very comfortable. the food was not to my liking but everyone else enjoyed it. they do not leave you in complete darkness at night and come around all the time asking you if you need anything I would definately recommend them to anyone going overseas. | Mackay | 0 |
2018-09-11T07:02:27-04:00 | Desktop | 0 | review | I literally work up one morning and found out that I was locked out of the booking I made for my dad with my three kids (all under 15). I could not access my booking on the web, and when I called to enquire, was told amongst others, that the main reason was that the only adult's flight on that booking was changed. Without my permission! Without my knowledge! Without prior checks with me, the person who bought the tickets and who thus is the only party privy to the contract! The customer service officer had the cheek to tell me that they can't speak with me till they verified me. Did they not verify the person who changed the ticket booking? Did they not realise that the amended booking was sent to A completely different email address? Does that indicate that it is a totally Different person calling in to make unauthorised changes? And that the change left 3 underraged kids, one of whom is only 8, on that booking which by definition and policy are not allowed to travel alone? The amended booking removing the Adult ticket resulted in exactly that, yet SIA had the audacity to ask me to pay us$100 per child, per flight sector for each "unaccompanied cHild", ie us$600, when I have absolutely no intention of them being unaccompanied? SIA messed up BIG time. Your ticket purchase is not safe! The secretary you fired, the ex-Girlfriend, ex-hubby can mess up all your bookings without your knowledge, and all SIA will tell you, is that they have stuck to their procedures! Do they not realise that the procedures are outdated and do not protect their customers' interest. In fact, their procedures expose us to unbelievable risks and inconveniences!!! Imagine turning up at the gate only to be told your flight has been cancelled, you you are liable for the cancellation fee, when you did not even initiate the cancellation! FLY AT YOUR OWN RISK! | Your worst nite mare come true! | 6 |
2018-09-11T06:30:57-04:00 | Mobile | 1 | review | In the past Singapore Airlines have been great but we have flown from Adelaide to Berlin then from Rome to Singapore then finish in Adelaide, but the service was 5/10 , food was 5 /10 and the lounge Silverkris in Singapore was 4/ 10 with very poor food selection and quantity. Lift your game guys !!!! Photo of cheese and cake selection for entire lounge on both occasions. Cannot recommend Singapore business class at the moment. | Business Class very average ☹️ | 0 |
2018-09-11T05:11:44-04:00 | Mobile | 2 | review | Took the SQ423 flight from mumbai to singapore. It is one of the flights on the airbus A380 superjumbo. I selected the seat on the upper tier in the middle part of the aircraft. This is usually the area with less turbulence. Seat comfort is good, food and beverage service very good. In flight entertainment is good. Checkin and boarding is smooth. Highly recommend taking this flight if leaving from mumbai for singapore. | Fly in the super jumbo | 0 |
2018-09-10T19:40:52-04:00 | Desktop | 0 | review | I booked a flexible flight with Singapore airlines to Melbourne from Chengdu,China but when I needed to change it, I was told after 1 hour on the phone, that I was required to pay an extra $500.00. The reason was that my return ticket was not flexible, even though I did not need to change this part of my journey. Buyer beware! | Buyer beware of flexible flights | 0 |
2018-09-10T18:02:02-04:00 | Desktop | 2 | review | Airbus 330 from SIN-MLE. Although aircraft is older, still provides for better legroom. Food was average and crew were friendly. Only drawback was that flight arrival into MLE was late at night. | Maldives | 0 |
2018-09-10T17:46:00-04:00 | Mobile | 2 | review | A great way to fly. The attendants were very professional yet accomodating and approachable. This has been one of my greatest experience. I feel like im a step closer to my dream. Also, this airline made our flight very convenient for us. Showing us how great it is to fly with them. | Cruise Immersion | 0 |
2018-09-10T15:37:32-04:00 | Mobile | 2 | review | I love how the flight attendants assisted the passengers while on board. They have a good service and amenities. | Excellent | 0 |
2018-09-10T15:26:17-04:00 | Desktop | 2 | review | Flying from Sydney to Amsterdam ( 8 hours ) with a stop over in Singapore to break up the flight. The staff as always were friendly and well mannered we had a good flight. Arrived at midnight, stayed for 18 hours in a hotel in the airport, had a good sleep, had breakfast in the morning and walked around the shops in the airport.
Continued on with flight at midnight to Amsterdam ( 14 hours ) arrived at 7 am in Amsterdam. Singapore Airlines is always a good airline to fly long distances with as thee seats and legroom is great. | Flying to the Rivers | 0 |
2018-09-10T13:23:17-04:00 | Desktop | 0 | review | I booked a flight in January 2018 for a trip in June 2018 through the Singapore Airlines website from SJC to NRT through LAX. They booked us on an Alaska Airlines flight to get us from SJC to LAX. The day before our trip, AA cancelled their flight and Singapore did not even notify us of the cancellation. Fortunately, we were notified by our tripit app that the flight had been cancelled so we called Singapore and they basically said, oops, sorry, then they rebooked us on a Delta flight from SJC to LAX. When we got to the airport in the morning, the Delta flight was completely booked so I'm not sure how we would have gotten to LAX if we hadn't been notified by tripit. We had multiple delays for our SJC to LAX flight on Delta and ended up missing our connection for our LAX to NRT flight on SA. Even though SA booked our flight on Delta, they had no idea that we were delayed and actually called me to see if we were going to make the flight. While we were sitting and waiting in SJC, I called SA to figure out our options since I knew we would miss the connection. Their solutions were to book us on a magic flight that took us from LAX to Boise (I think) and then back to San Francisco and we would get there at the same time as the flight leaving LAX. The other option was for us to fly from LAX to Singapore and then to NRT. At least with this route they conceded that it would kill a day for us. Their final solution and what they actually ended up doing for us was to wash their hands of us and say that Delta was the one that had the delay and that it is their fault and we need to deal with them to get us to NRT. Singapore ended up completely passing the buck even though they were the ones that booked our flight. It wasn't like we booked our own SJC to LAX flight that was delayed. Singapore booked us and then washed their hands of us once the flight they booked us on was delayed. | Disappointing Customer Service after cancellation of connection | 2 |
2018-09-10T13:00:04-04:00 | Mobile | 2 | review | Need I say more, as a tall person my legs were comfortable for the whole flight, after that anything else is a bonus. So the fact it was amazing food, lovely service and good free video movie showing and opportunities to have a good rest were all bonuses as there was legroom. Recommend. | Legroom | 1 |
2018-09-10T12:59:40-04:00 | Desktop | 1 | review | Ma first Singapore experience is more than 10 years agor and was for a flight to New York. It was a great flight, service perfect and all modern and new.
This time I was looking forward to a flight from Singapore to Frankfurt. Such long flight to be expected of similar experience. unfortunately I found an old plane with old technology. Service was still good but not as it once was. The flight with LH to Singapore was nicer. What a pitty. Image can be ruined quite quickly. | This time it was quite disappointing- Old airline, old films | 0 |
2018-09-10T12:20:06-04:00 | Desktop | 1 | review | Long flight from Singapore to Heathrow with disappointing food and legroom that seemed tighter than many other flights. Friendly enough staff but a little disappointing overall. Decent entertainment system. | Disappointing food, legroom a little tight | 0 |
2018-09-10T12:18:14-04:00 | Mobile | 2 | review | I don't think I would travel any other way with any other airline. This was the new business class 1-2-1 seat configuration so seats were new and very wide. Service was excellent as usual, and the food I had, nasi briyani, was surprisingly delicious. With such royal treatment you never want the flight to end! | World's best | 0 |
2018-09-10T08:10:38-04:00 | Desktop | 2 | review | First flight with Singapore, I have used many airlines for business and leisure in the past 40 years, these guys just go that extra mile to make sure your flight is as pleasant as possible. We were in economy, plenty of leg room I managed ok and I'm over 6ft.
Had trouble trying to book in online, both ways, each time I just rang the office not a long wait and they booked us in. | Best Airline I have used | 1 |
2018-09-10T07:39:53-04:00 | Desktop | 0 | review | I am elderly person. Information on how to fold down seat to stretch out on screen.But I did not have the strength to operate the mechanism. Had to call steward. On a previous flight with a different airline I could manage to push buttons which responded easily.
Also because of previous experience with other airline and the excellent cosmetic bag with essential items such as moisturiser and toothbrush, I did not pack any in my hand luggage. Disaster. NO HANDOUTS ON EITHER LEG OF THE JOURNEY!
Fortunately there were toothbrushes available in the lounge in Singapore. Nevertheless, I thought this was very poor service for business class. | Disappointing Experience | 0 |
2018-09-10T07:27:54-04:00 | Desktop | 2 | review | It was the first time I was traveling with this Asian company, I made two legs in the first leg (12 hours + 3 hours) and two legs on the way back (3 hours + 12 hours)
The planes were A350-900 aibus, so a very recent model and very clean inside.
The distance between the rows of seats was sufficient even for a robust adult and each station was equipped with a touch monitor with joystick, free there are available to the traveler numerous films (recently produced) in multiple languages and also several games with which my son was entertained for hours.
The trip was comfortable and the on-board staff was really courteous and helpful.
The ground staff was always very courteous and even in the first leg, although there had been a problem with the stroller that had remained in Singapore, they solved it in a few hours making it arrive immediately with the next flight.
In the future, I will definitely try to travel with this company again | Viaggio in Indonesia | 0 |
2018-09-10T06:28:18-04:00 | Mobile | 2 | review | An airline that has professional cabin crew, expert pilots and good food. Singapore airlines will make you feel at ease when flying. They also have spacious leg room and choices of entertainment while flying. Sinagpore airlines is my preferred airline. | COMFORTABLE FLYING | 0 |
2018-09-10T05:56:20-04:00 | Desktop | 2 | review | Its my first time to travel through airplane and with this singapore airlines i feel comfortable and their flight attendant are very accommodating and they provide a good service when it comes to their passengers. I cant wait to fly again through Singapore airlines someday! | "A GREAT WAY TO FLY" | 0 |
2018-09-10T05:23:53-04:00 | Mobile | 2 | review | I am delighted to use SQ, schedule is on time, and in flight meal is good. I used to think that sq fare would be expensive. But, thanks to travel fair, travel with SQ became affordable, must have a good plan in advance. | Reliable airlines with excellent service | 0 |
2018-09-10T03:06:15-04:00 | Desktop | 2 | review | The cabin on this flight is light and spacious with a one two one formation. The seating is large and very comfortable and the beds are flat. The food and wine selection are very good, also a great selection in the lounge pre boarding. Excellent selection of entertainment for both adults and children. This is my favourite airline to fly with and in Business Class the staff are efficient, though not particularly friendly. | Long haul flight | 0 |
2018-09-10T02:30:21-04:00 | Desktop | 2 | review | As a seasoned traveler, I've flown with a few airlines, and have found all the airline staff great, however, in saying that I found that Singapore Air just provide that little more to make your travel a bit more remember able.
Nobody's the same and have their own preferences when traveling. | My preferred Airline | 0 |
2018-09-10T00:22:54-04:00 | Desktop | 2 | review | Staff were friendly and alert to passengers needs. Airplane was comfortable and pilot was pleasant with updates. | Comfortable flying | 0 |
2018-09-09T23:20:02-04:00 | Desktop | 2 | review | Great Great service, Great food, Loads of space. Accommodating crew. connecting via Singapore was a pleasant quick experience. I would highly recommend this airline and will use them again when traveling any where in Asia | Great service | 1 |
2018-09-09T22:52:21-04:00 | Desktop | 2 | review | Excellent service from beginning to end.
My sister was turning 70 on the flight over to Colombo....apart from being a perfect flight, the staff arranged a cake and champagne for our group of four and made a special effort to ensure she had a memorable flight!
Meals, movies, service ....all No. 1. | Organised and so friendly | 0 |
2018-09-09T21:07:05-04:00 | Mobile | 2 | review | If i would to recommend an airlines i would highly recommend SINGAPORE AIRLINES for they have the most comfortable flight and a very acommodating Flight Attendants that you'd encounter they will give you the most safest and Comfiest flight | Cruise Immersion | 0 |
2018-09-09T19:44:06-04:00 | Desktop | 2 | review | First time in business class with this airline and it was great. It seemed to be a fairly new fitout on the plane. The seats were extra comfy, meals were tasty and the staff were well trained in all aspects. | Great Flights | 0 |
2018-09-09T19:24:38-04:00 | Desktop | 2 | review | I'm redeemed my mileages many times with Singapore Airlines. It's one of the easiest online mileage redemption process amongst all airline. The check in and boarding process still also the most efficient. | Still the best frequent flyer program | 1 |
2018-09-09T19:00:33-04:00 | Desktop | 2 | review | Have always liked flying with Singapore airlines and my only adverse comment about my recent trip was that the movie selections was the poorest I have ever encountered!! Very few recent movies and very few quality movies - it made for a rather long uninteresting flight. | In flight service | 1 |
2018-09-09T15:48:07-04:00 | Mobile | 2 | review | Flew Singapore Airlines, economy on Airbus A350-900: first leg Manchester to Singapore, leg room was very spacious & I,m not the smallest; seats were very comfortable; we both found the food to be of probably highest standard you would get in economy.Checked in online & was a breeze at Manchester & they printed boarding passes for next leg from Singapore to Bali. In flight entertainment was pretty good with plenty of choices available, We have both done quite a few long haul flights & this was the best we have both done, only had 45 minutes to transfer terminals & catch next flight in Singapore Changing airport, but it was a doddle. Next flight from Singapore to Bali was also very good, food entertainment & comfort was a lot better than you would receive with other carriers for a flight of less than 3 hours.All in all would highly recommend this carrier for long haul flights.Excellent experience in economy | Excellent flights | 0 |
2018-09-09T14:21:49-04:00 | Mobile | 2 | review | Crew Cabin Staff very polite, professional and always greated us with a smile. Would highly recommend Singapore Airlines and would fly again. | Flight SQ391 Departure 13:30 | 0 |
2018-09-09T03:10:26-04:00 | Desktop | 2 | review | so pleasantly different from economy but understandably so. very nice sleeping quarters for the long flight. the visual wasn't tough screen though and the AV control wasn't user-friendly dummy-proof enough. stewardess were very attentive. food was very good except for the noodles i chose for "Book your Cook" menu. | very pleasant flight. lots of good food on board. attentive stewardesses. | 0 |
2018-09-09T02:12:00-04:00 | Desktop | 2 | review | Very professional, friendly staff, service and food served was very good a choice was given and was hot and tasty. Looked after very well was our third time flying with them and will again | Great flight and excellent service | 0 |
2018-09-09T02:09:09-04:00 | Desktop | 2 | review | Excellent service...Everything is good starting from Booking, Boarding,luggage handling, in-flight service......Fabulous experience, would like to see you next Singapore Airlines | Excellent service | 1 |
2018-09-08T23:45:17-04:00 | Desktop | 1 | review | Heard many great reports for this airline, but not as I expected on such a long haul flight, only glad I was not sitting in economy.
Food was average and strange time to provide food, woken up 5hrs before arrival for service after eating 1.5hrs after take off. | Long Haul Flight 13hrs | 1 |
2018-09-08T21:02:38-04:00 | Desktop | 2 | review | Well organised flight. I was very impressed with how organised they were with boarding and having flights leave on time. The meals were quite nice - I had Indian vegetarian, although I would say that the food was nicer on the way to London then on the way back. The staff were pleasant. I was also impressed with cleanliness. I'm sure the toilets for instance were cleaned a number of times on the flight. The in-house movies were pretty tired and ordinary looking though. The flight is a very long one so I would like to see an option to have another stopover. I should also say that it was nice that the airline was able to have my baggage put right through to London instead of having to pick it up at Singapore and put it on for the next flight. | Very well organised service although I think I would have liked another stop over | 0 |