instruction
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Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir following. Thank you.
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united thanks for nothing. Really?!? 60 minute wait times when I've had to call back 4x. That's 240minute wait times.
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@united @ehsanisMpowered lmfao
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue Is there an issue with your website and logging on? (App too?) I know I am entering info correctly but cannot sign in! :(
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@united Bought a round trip to Chicago two days ago...today the same flight is half that! Is there any way for me to get that discount??
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united You make it hard to fly with you. Delayed over an hour and now the plane is turning around & heading back to the gate. #connection?
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@united awesome thank you very much for the help
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
LMAO ?œ@JetBlue: Our fleet's on fleek. http://t.co/aIyC9WV5oq??
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue ok!!! That's super helpful. Thank you. I'll reach out if I have any other questions.
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united Now submitted for the third time, please check and confirm receipt. Have taken screen shots in case it disappears again. Thanks
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir @PaytonTaylor129 I love Southwest and Payton Taylor!
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@United WiFi onboard 737-800 far superior in pricing and performance (user-perceived bandwidth and Late Flightncy) to recent @GoGo experiences.
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@USAirways @AmericanAir taking off now. if I don't have a private jet to bora bora by the time I land, I'm calling Oprah
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united I send you an urgent message via eservice@united.com. BG0KWM Narayanan. Please respond ASAP. Also, NO local United Tel # @ KUL
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@AmericanAir Thank you for the response. Much appreciated!
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united not just refunded, but for those of us who are on vacation to get a free room night to make up for making us sleep in DIA
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir Offers Atlanta Unprecedented Perk http://t.co/nustgpElSf http://t.co/Be0B4K1Xbt
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united Hubby made it by the skin of his teeth! :)
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir left behind iPad Air on flight 505 from Bradley to BWI, plane had already left by the time I realized. Can you possibly help?
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
.@united For those playing along at home: http://t.co/2b4bDTldX2
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united The link in the message I was replying to. #3thparty #ITproblems
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue yup! He said there would be flight change fee. But the plane should be here in 45 minutes apparently.
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@USAirways Good morning.
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir Just picked up my bag at SEATAC all the clothes are soaking wet... #bagawim http://t.co/nGxAl9OmL6
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir @Vindictive_tK Larry David works for southwest?
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@USAirways nightmare trying to get to Costa Rica from PHL today. Stuck in Miami and no one answers at 800 number.
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@united why de-ice before taxing? Maybe it #makestoomuchsense ? #shouldhaveflowndelta #unitedsucks @Delta @SouthwestAir @AmericanAir
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
???ð??â?ˆï?â?ˆï?ð??? When are you guys going to start flying to Paris? @VirginAmerica: @LizaUtter You're welcome.??
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@VirginAmerica missed my flight. How does standby work?
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@AmericanAir sure, thank you!
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue okayyyy. But I had huge irons on way out. Promise no shenanigans?
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir #magazine feature: Desk Plants Increase Productivity by 15%. #LuvSWA #healthbenefitsofplants #gardening http://t.co/BVfAxDUBAQ
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue flight 1025 JFK to TPA 8:05am on Saturday! One way ticket!
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@USAirways ok thanks
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir for my travel I see bz class and get away are sld out. Anytime is available . How do I know how many anytime are available?
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir you guys rock! So easy, quick, and affordable to change my flight. #bestairlineever #neverchange
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united thank you. There was one here a few months ago, but none now. Weird you don't have a club in one of the busiest airports in the US.
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue this is lovely!
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue Airways Hits New 52-Week High at $17.58 (JBLU) - sleekmoney http://t.co/zdKXn4kTOu
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@USAirways hey guys just want to say I had the best flight ever! Thank you so much. I fell asleep and actually had a wet dream.
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
?œ@SouthwestAir: @TinaIsBack I'm so sorry for your frustration. Did you get rebooked? ^SW?? I've been rebooked 4 times!! Still stuck!! #SMH
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@AmericanAir shoutout to the agent on duty now @ Gate B1 #ABQ / outstanding customer service w delayed FLT 336 http://t.co/OoEJ4d4JoP
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@jetblue @viraltech creates institutional quality machine driven JetBlue Revenue predictive analytics and forecasts using public Big Data ;)
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
smh RT @JetBlue: Our fleet's on fleek. http://t.co/IRiXaIfJJX
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
?œ@united: @rikrik__ What made you come to this? Can we help you with anything? ^JP?? free tickets , for the i convince .
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue on hold for 30 mins placed on hold then hung up on 2nd time in 2 days Only looking for group rates. BOS-SJU 5-12 to 5-19 10 people
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@united UA6357 needs de-icing! Stat! We've waited our turn...
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@AmericanAir Didn't really need anything. Saw your mentions are often negative. Keep up the good work. #gratitude ??‡º??‡¸??ˆï??
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united Made the upgrade list. Will fly 1st tomorrow (for 40 min) for the first time ever! ???? #StatusMatchPaidOff http://t.co/ATfRKp6goY
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united booked a flight yesterday, appeared in my account + confirm email but since a few hours all disappeared and err "no segment in this"
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@united FAIL set to song. http://t.co/Axpn28xiQB "United Breaks Guitars" < LMAO!
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue thanks! Have a good Sunday.
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir Gate attendant at McCarran C16 (Vegas to Dallas) went above and beyond. After a long day of frustration it was welcome.
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue I have a little more time then that..lol. Well actually a lot more. 36 days more. But I'm just excited!!
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir thx. Make it right. Help Meagan Fouty Brancato fl#2771 dfw gate 4 preboard w/kids - b4 group A please. Please.
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@usairways sadly they've tried that and airport agents?¦no flights so they're stranded at PHL. No chance of a hotel for them?
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue When are you guys doing a dualcam with @RedReserve ?
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue would love to go to Hawaii to visit pearl harbor.
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir will do. Thank you.
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue becomes first #airline to accept #Apple Pay - Future #Travel Experience http://t.co/czOr4nyh9n
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir Love, love, love this. Southwest Rocks!! Always!! https://t.co/q8VSfFRd1u
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united Rude grouchy agent at Dulles check-in just got my 19 hour trip off to a lousy start. He needs a nap or something.
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@united I will! On @AmericanAir @SouthwestAir @Delta or @JetBlue all of which will be getting my business. #unfriendlyskies #unbelievable
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir same here. Would appreciate a follow so I can DM my info to figure out what I am supposed to do.
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@united Thank you!
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@AmericanAir lost 3 pieces of our bags, haven't delivered them in 36 hours, lied that they were delivered, and still no refund. Never again
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue you all are the best #flyfi # ondemand #leatherseats #hipunis #legroom
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@USAirways thank you finally got our bag. Customer services reps were wonderful.
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir Happily, flight 1625 was not delayed when a cockpit visit blew my four-yr-old's mind. Thanks, Cap'n! http://t.co/C8mqEzXVdH
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue what is happening with the flight from FLL to SFO? Why the delay and the reroute?
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@united captain "we apologize for the delay, the company is looking for an open gate (glance starboard side, see 5 open gates)
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir I'll stick with flying for free any where that Southwest goes; my son works for this wonderful company and Moms fly free.
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@AmericanAir if my flight gets Cancelled Flightled i should be able to reschedule to any date i want, not the next day or 2 days after
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue "Do what you love and you'll never work a day in your life." ????
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united Great! I'm ready to go home.
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united thank YOU for your kindness. Your agents went above & beyond to get my stranded family home.
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir Sorry to spam, it would just be so awesome to see @Imaginedragons in Vegas. Your help would be absolutely amazing.
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@USAirways I hope so. Last I spoke to the baggage team... they weren't sure what city my bag was in.
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@AmericanAir Flight Get Me Out Of Chicago.
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@AmericanAir - Envoy Airlines is a disgrace to the AA family. Nothing but delays and Cancelled Flightlations, week after week.
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@VirginAmerica @virginmedia I'm flying your #fabulous #Seductive skies again! U take all the #stress away from travel http://t.co/ahlXHhKiyn
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@AmericanAir Thanks so much!
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@USAirways Yes, I get that. I?™m asking: Specifically, what will you do with the feedback I?™ve given you?
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir Oh no worries NL, no disappointments here. Better to have NO lounges than like #Delta who has them but does disappoint!
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue trivia contest to win flight. 1 question. RT and Follow & I'll send you answer to enter. http://t.co/AucSYKFUHD via @WSJPlus
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united Wow. What a deal. Again, 30+ plus seats available. Easy change to make a customer happy.
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue the USA help line. i accidentally booked a flight on a thursday instead of a wednesday and want to switch
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir y'all are fast we already have our 5 winners! Congrats!!
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@USAirways you Cancelled Flighted & rescheduled my flight & still getting updates & can't find my current flight on my account http://t.co/8Je1h3666w
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue my family and I are excited to see you too???Šð???
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united Sure did! Only waited about 15min. Yay!
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue I hear that the new thing in your planes are the Fly-Fi. How I can check if the flight that Im going to take have it?
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united 3586 from IAD to BUF. Incredibly loud, and like a third world 70s inner city metro bus. #lowstandards http://t.co/m67WnBglXQ
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir Great job with the Passbook integration! It?™ll really help streamline the commute to San Fran! ???Šâ?•ð?“²???
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue any chance you will by this summer?
neutral
positive, negative
Classify the input using one of these labels: neutral, positive, and negative:
@JetBlue thanks!
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@united either your staff or whoever you contract with at PVD is failing you big time tonight...
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@USAirways what is with all the Cancelled Flightlations to PBI? We have pax at DCA that have been sent to 4 different lines between AAL and AWE. Help!
negative
neutral, positive
Classify the input using one of these labels: neutral, positive, and negative:
@AmericanAir SFO. Natt (the agent who helped me) really did an awesome job.
positive
neutral, negative
Classify the input using one of these labels: neutral, positive, and negative:
@SouthwestAir thank you!!
positive
neutral, negative