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Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir I've got a BA flight as your airport couldn't accommodate us. We were left without any info. No vouchers for food,nothing. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways why are you letting us go to the runway if there are mechanical problems. #wewantcomps | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @virginamerica #flight home to #dc #sunset #globe in' #backtowinter back to #work! #refreshed http://t.co/VX9vBCTdLf | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir 4th flight rebooked to is NOT Cancelled Flighted! Woo-hoo. Going to make it to @LaGuardiaAir | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united why de-ice before taxing? Maybe it #makestoomuchsense ? #shouldhaveflowndelta #unitedsucks @Delta @SouthwestAir @AmericanAir | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united you guys SUCK! Another Cancelled Flighted flight! Every flight with you has an issue! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united What a really GREAT & FLATTERING story about you! You should be very proud :) http://t.co/oKtUkjY92O (via @ParachuteGuy) | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways so you're going to make me wait that long on the phone line when you can help me? # that's part of the problem | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united cannot direct message you you do not follow us. I want my luggage. Please hep | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united plus what about food? And taxis? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir flight 1613 Cancelled Flightled??? My wife is stuck in Phoenix on the way from slc to san
Thanks a lot southwest! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir I have been in contact and know there are changes but it's a destination you should really evaluate! Thanks | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways What is happening at Reagan Airport DCA? Long lines and four people working checkIn! #unhappy #DCA | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir makes some small improvements and retains their program they win all. They keep the crappy food and change advantage they lose | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways flt 4439 is on the ground, but you don't have a gate for us at dca. Why is this happening? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir @Imaginedragons any info on #DestinationDragons ?? me & @sammi_jon3s need to know.. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united nope. no case id either time. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united funny I paid to check my bag and now flight 1086 is BEGGING folks to check bags for free 1 hour before flight. #notcool | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir Plz consider customers you're losing to #AA for ??« the KC ??ï?? OKC directs. #okcdirects #OKC #MCI #flights #okcprofessionals | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue @roxydigital Good. I want extra peanuts on my flight then. lol. #JVMChat | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue I called jet blue to get an explanation, and make sure it would not happen in the future. I was told to write the fraud dept. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united what would it cost | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir @andyellwood @delk lol. I was sure I'd wake up to more of a response than this half-thought auto tweet. hope you made it out. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united Terrific. Many thanks. Looking forward to being back on UA tomorrow. Had a great flight up to Vancouver. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir I need to rebook and I cannot get an agent. Can you help? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways You need to contact me ASAP. #Furious | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Now the next plane had a broken seat! My row! Another hour delay! #mad | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united [checked in + boardingpass w/no checkin bagage] guess i'm all set. :-) | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united called back and I've been on hold. What is the issue?! I have a confirmation number and an email that shows how much I've paid | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir you guys are killing me. http://t.co/22iPGeIcSm | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir 3rd time flying southwest in two years. Have another trip back to mx on October. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways something is wrong with your phone system if you call someone and don't play the recorded flight notification. Is US643 Late Flight? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir the crew of 4649 has been great to us today. Traveling from Ft. Lauderdale to Louisville with 2 kids 7 and under. Thanks!??ï?â?ï?? | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir if by near the gate you mean sitting on the plane for almost 2 hours, then yeah. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united lost my parents luggage to cancun, said it would be delivered to hotel by 7PM, it is now almost 11PM | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir so, when your plane doesn't work the luxuries I paid for go away but you keep my money? I need that biz model. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir - We left iPad in a seat pocket. Filed lost item report. Received it exactly 1 week Late Flightr. Is that a record? #unbelievable | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways me and my wife will be flying out of atlanta to vegas on March 7th since couldn't get any out of tricities here in Tn | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united I did and then she made me feel guilty because it was economy plus and I didn't pay for the extra leg room | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways @AskPayPal When will it be marked "completed". I'm scared I'm going to lose my reservation or my money is going to be refunded. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue okayyyy. But I had huge irons on way out. Promise no shenanigans? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir there really should not be guidance to call via phone if you are that back logged. I could have done it online in 3 minutes. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue We already won the tickets but she's totally on a beach right now. #flightlanding #sunscreen #feelsgood http://t.co/5PvG2hJXKp | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir I hope you like the photo :) http://t.co/p7fSLuxEGW | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir I tried to return to orig booked flt. told overbooked.Gng to diff dest.Feel like we were switched on purpose bec of overbook. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united it was delivered! Thank you for making sure it arrived at my doorstep! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir what response? Is our flight out of Montrose Cancelled Flightled or not? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Hello ! I cannot register for my tomorrow flight from Paris to Las Vegas "This feature is currently unavailable" appears ? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united UA 1706 delayed again - I get charged $600 if Late Flight by you - you say "oh well" | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue well mine sure aren't anything to write home about! | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue ready to go to Disneyworld! For the @runDisney #PrincessHalf http://t.co/sTQY9V8256 | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir any idea on flights to Nashville tomorrow being clear or Cancelled Flightled | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Cool, a canned response. Nah, I think I'll keep tweeting at everyone who mentions AA on Twitter. You could DM me, though. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united you are one great airline ?¤ï¸? | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @United why can't you have an English/Spanish rep call me so we can locate my bag and resolve this issue? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united or @flysaa has lost my baggage?? heard different things from different employees of @united. @flysaa has said nothing. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue are you going to be giving travel agent rates to those who hold an Iata card ??? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united we are sitting on the runway for 2 hours! It is ridiculous!! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united 3 hours of sitting in the plane that hasn't left the Gate yet. 6 more hours of actual flying left. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @Usairways need to learn operations. Sit a plane overnight at #gsp, and not realize there's a mech problem. Then delay flight 3 1/2 hours! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Handled. I found tkt on floor dropped by someone. No way - I?m in wheelchair - to get to podium. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Miami-PhL flight Cancelled Flightled just as I got to the gate. No one from AA around, no one on the phone. Awful awful awful. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways if I paid for ticket with advantage world executive card, do I pay baggage fees when flying us airways? Wife traveling now | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir nvm, gate said they're holding connections. Thanks for quick response! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir fight got Cancelled Flighted can u help me rebook a flight? Call center is too busy to answer calls or even put me on hold #yuck | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir, ask your new colleagues @USAirways how they handled US 728 on 21 Feb. I expect to be made whole again. Check complaint inbox. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue I do follow you! | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united that's fine. I'll take them. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir haha...yeah i did, just making a joke | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united cs thinks that miles can repair the damage done, it will be interesting if they travel in @united and exp the worst flight ever! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir Great #BlackHistoryMonth commercial! Thx! #ATL #singer #musician #life #BlackLivesMatter | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir there's an employee at gate 45 of JFK telling people their bag doesn't fit and needs to be checked when it clearly fits #AA291 | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir No worries at all. Y?all have a good one!! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir I'll have to drop by next time I visit! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir then taxi across dfw airport for 20 min to then state 75 min past departing from gate that we need deiced? Wow. Uncool & untrue | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united help? Invest more in your planes and your people and less in stock buybacks and executive pay. Maybe then you would not disappoint. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united playing hide and seek with the gate. "We can't find it, it should only be a few more minutes." | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue supervisor humiliated us and was uncompromising. We were completely blindsided! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways can't get back lost time | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir LOVE your TV ad with the girl dancing. Makes me laugh every time, AND now I want to take a trip! :-) | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united whom can I call to discuss - as I was told that united has no phone contact with passengers - this is absurd... | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir stuck at gate Miami to JFK flight 1510. Are we going to get out of here tonight? Very frustrating | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | ?@JetBlue: Our fleet's on fleek. http://t.co/mFSsh2UHUe?? LMFAO!!!!!!!!!! | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir how do I get a companion pass | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united get a clue. I am a 1K/2mm miler and that is the response you give? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways wow this airline is a joke, absolutely horrendous customer service. you guys should be ashamed. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Sadly your words don't represent your company's actions. Talk is cheap. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir is that the same reliable system couldn't find my info and then said it refund my credit card ? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Lets hope it stays that way.Big thanks to your ground/outside crews all across the US the last month. Great FB post yesterday. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir I took the day off from work and drove 9 hours round trip to rescue my daughter and 3 other students from LaGuardia. Thanks! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue mechanical failure isn't Boston' fault. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united how do you log out of wifi in flight? Don't see any option and made typo when logging in. HELP!! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir this merger with @USAirways @usairwis a cluster of inefficiency and misinformation. When is it going to be done? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir 75 minutes and still waiting for skis to be unloaded. You should be ashamed. It's 1:30 in the morning. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united I am very glad I took care of own rescheduling now that UA 1580 from OGG was Cancelled Flightled. http://t.co/H3k3oWOhD1 | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Discovered our flight was Cancelled Flightled yesterday at 3:30PM - @americanairlnes finally notified us our flight was Cancelled Flighted at 0316 AM | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united waiting on plane so long missed my connecting flight it left early. That's the last flight out tonight. HELP http://t.co/hBsJ2sF17h | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways what is policy on changing flight to different dates once your flight has been delayed? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united how can your app show arriving aircraft is early but departing flight is delayed due to Late Flight arriving aircraft? @unfriendly | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united so sorry. I ended up on US Air flight. Thank you though for getting back to me:) | positive | neutral, negative |